Package com.mypurecloud.sdk.v2.api

Class ConversationsApi

java.lang.Object

com.mypurecloud.sdk.v2.api.ConversationsApi

public class ConversationsApi
extends Object

Constructor Summary

Constructors

Constructor	Description
ConversationsApi()
ConversationsApi(ApiClient apiClient)

Method Summary

Modifier and Type	Method	Description
void	deleteAnalyticsConversationsAggregatesJob(DeleteAnalyticsConversationsAggregatesJobRequest request)	Delete/cancel an async request for conversation aggregates
ApiResponse<Void>	deleteAnalyticsConversationsAggregatesJob(ApiRequest<Void> request)	Delete/cancel an async request for conversation aggregates
void	deleteAnalyticsConversationsAggregatesJob(String jobId)	Delete/cancel an async request for conversation aggregates
ApiResponse<Void>	deleteAnalyticsConversationsAggregatesJobWithHttpInfo(String jobId)	Delete/cancel an async request for conversation aggregates
void	deleteAnalyticsConversationsDetailsJob(DeleteAnalyticsConversationsDetailsJobRequest request)	Delete/cancel an async details job
ApiResponse<Void>	deleteAnalyticsConversationsDetailsJob(ApiRequest<Void> request)	Delete/cancel an async details job
void	deleteAnalyticsConversationsDetailsJob(String jobId)	Delete/cancel an async details job
ApiResponse<Void>	deleteAnalyticsConversationsDetailsJobWithHttpInfo(String jobId)	Delete/cancel an async details job
void	deleteConversation(DeleteConversationRequest request)	Update a conversation by disconnecting all of the participants
ApiResponse<Void>	deleteConversation(ApiRequest<Void> request)	Update a conversation by disconnecting all of the participants
void	deleteConversation(String conversationId)	Update a conversation by disconnecting all of the participants
void	deleteConversationCustomattribute(DeleteConversationCustomattributeRequest request)	Delete a custom attributes record.
ApiResponse<Void>	deleteConversationCustomattribute(ApiRequest<Void> request)	Delete a custom attributes record.
void	deleteConversationCustomattribute(String conversationId, String attributesId)	Delete a custom attributes record.
ApiResponse<Void>	deleteConversationCustomattributeWithHttpInfo(String conversationId, String attributesId)	Delete a custom attributes record.
void	deleteConversationParticipantCode(DeleteConversationParticipantCodeRequest request)	Delete a code used to add a communication to this participant
ApiResponse<Void>	deleteConversationParticipantCode(ApiRequest<Void> request)	Delete a code used to add a communication to this participant
void	deleteConversationParticipantCode(String conversationId, String participantId, String addCommunicationCode)	Delete a code used to add a communication to this participant
ApiResponse<Void>	deleteConversationParticipantCodeWithHttpInfo(String conversationId, String participantId, String addCommunicationCode)	Delete a code used to add a communication to this participant
void	deleteConversationParticipantFlaggedreason(DeleteConversationParticipantFlaggedreasonRequest request)	Remove flagged reason from conversation participant.
ApiResponse<Void>	deleteConversationParticipantFlaggedreason(ApiRequest<Void> request)	Remove flagged reason from conversation participant.
void	deleteConversationParticipantFlaggedreason(String conversationId, String participantId)	Remove flagged reason from conversation participant.
ApiResponse<Void>	deleteConversationParticipantFlaggedreasonWithHttpInfo(String conversationId, String participantId)	Remove flagged reason from conversation participant.
void	deleteConversationsCallParticipantCommunicationPostflowaction(DeleteConversationsCallParticipantCommunicationPostflowactionRequest request)	Remove mandatory post call actions.
ApiResponse<Void>	deleteConversationsCallParticipantCommunicationPostflowaction(ApiRequest<Void> request)	Remove mandatory post call actions.
void	deleteConversationsCallParticipantCommunicationPostflowaction(String conversationId, String participantId, String communicationId)	Remove mandatory post call actions.
ApiResponse<Void>	deleteConversationsCallParticipantCommunicationPostflowactionWithHttpInfo(String conversationId, String participantId, String communicationId)	Remove mandatory post call actions.
void	deleteConversationsCallParticipantConsult(DeleteConversationsCallParticipantConsultRequest request)	Cancel the transfer
ApiResponse<Void>	deleteConversationsCallParticipantConsult(ApiRequest<Void> request)	Cancel the transfer
void	deleteConversationsCallParticipantConsult(String conversationId, String participantId)	Cancel the transfer
ApiResponse<Void>	deleteConversationsCallParticipantConsultWithHttpInfo(String conversationId, String participantId)	Cancel the transfer
void	deleteConversationsEmailMessagesDraftAttachment(DeleteConversationsEmailMessagesDraftAttachmentRequest request)	Delete attachment from draft
ApiResponse<Void>	deleteConversationsEmailMessagesDraftAttachment(ApiRequest<Void> request)	Delete attachment from draft
void	deleteConversationsEmailMessagesDraftAttachment(String conversationId, String attachmentId)	Delete attachment from draft
ApiResponse<Void>	deleteConversationsEmailMessagesDraftAttachmentWithHttpInfo(String conversationId, String attachmentId)	Delete attachment from draft
void	deleteConversationsMessagesCachedmediaCachedMediaItemId(DeleteConversationsMessagesCachedmediaCachedMediaItemIdRequest request)	Remove a cached media item asychronously
ApiResponse<Void>	deleteConversationsMessagesCachedmediaCachedMediaItemId(ApiRequest<Void> request)	Remove a cached media item asychronously
void	deleteConversationsMessagesCachedmediaCachedMediaItemId(String cachedMediaItemId)	Remove a cached media item asychronously
ApiResponse<Void>	deleteConversationsMessagesCachedmediaCachedMediaItemIdWithHttpInfo(String cachedMediaItemId)	Remove a cached media item asychronously
void	deleteConversationsMessagingIntegrationsAppleIntegrationId(DeleteConversationsMessagingIntegrationsAppleIntegrationIdRequest request)	Delete an Apple messaging integration
ApiResponse<Void>	deleteConversationsMessagingIntegrationsAppleIntegrationId(ApiRequest<Void> request)	Delete an Apple messaging integration
void	deleteConversationsMessagingIntegrationsAppleIntegrationId(String integrationId)	Delete an Apple messaging integration
ApiResponse<Void>	deleteConversationsMessagingIntegrationsAppleIntegrationIdWithHttpInfo(String integrationId)	Delete an Apple messaging integration
void	deleteConversationsMessagingIntegrationsFacebookIntegrationId(DeleteConversationsMessagingIntegrationsFacebookIntegrationIdRequest request)	Delete a Facebook messaging integration
ApiResponse<Void>	deleteConversationsMessagingIntegrationsFacebookIntegrationId(ApiRequest<Void> request)	Delete a Facebook messaging integration
void	deleteConversationsMessagingIntegrationsFacebookIntegrationId(String integrationId)	Delete a Facebook messaging integration
ApiResponse<Void>	deleteConversationsMessagingIntegrationsFacebookIntegrationIdWithHttpInfo(String integrationId)	Delete a Facebook messaging integration
void	deleteConversationsMessagingIntegrationsInstagramIntegrationId(DeleteConversationsMessagingIntegrationsInstagramIntegrationIdRequest request)	Delete Instagram messaging integration
ApiResponse<Void>	deleteConversationsMessagingIntegrationsInstagramIntegrationId(ApiRequest<Void> request)	Delete Instagram messaging integration
void	deleteConversationsMessagingIntegrationsInstagramIntegrationId(String integrationId)	Delete Instagram messaging integration
ApiResponse<Void>	deleteConversationsMessagingIntegrationsInstagramIntegrationIdWithHttpInfo(String integrationId)	Delete Instagram messaging integration
void	deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(DeleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdRequest request)	Delete an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<Void>	deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(ApiRequest<Void> request)	Delete an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
void	deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(String integrationId)	Delete an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<Void>	deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdWithHttpInfo(String integrationId)	Delete an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
void	deleteConversationsMessagingIntegrationsOpenIntegrationId(DeleteConversationsMessagingIntegrationsOpenIntegrationIdRequest request)	Delete an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<Void>	deleteConversationsMessagingIntegrationsOpenIntegrationId(ApiRequest<Void> request)	Delete an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
void	deleteConversationsMessagingIntegrationsOpenIntegrationId(String integrationId)	Delete an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<Void>	deleteConversationsMessagingIntegrationsOpenIntegrationIdWithHttpInfo(String integrationId)	Delete an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
void	deleteConversationsMessagingIntegrationsTwitterIntegrationId(DeleteConversationsMessagingIntegrationsTwitterIntegrationIdRequest request)	Delete Twitter messaging integration
ApiResponse<Void>	deleteConversationsMessagingIntegrationsTwitterIntegrationId(ApiRequest<Void> request)	Delete Twitter messaging integration
void	deleteConversationsMessagingIntegrationsTwitterIntegrationId(String integrationId)	Delete Twitter messaging integration
ApiResponse<Void>	deleteConversationsMessagingIntegrationsTwitterIntegrationIdWithHttpInfo(String integrationId)	Delete Twitter messaging integration
WhatsAppIntegration	deleteConversationsMessagingIntegrationsWhatsappIntegrationId(DeleteConversationsMessagingIntegrationsWhatsappIntegrationIdRequest request)	Delete a WhatsApp messaging integration
ApiResponse<WhatsAppIntegration>	deleteConversationsMessagingIntegrationsWhatsappIntegrationId(ApiRequest<Void> request)	Delete a WhatsApp messaging integration
WhatsAppIntegration	deleteConversationsMessagingIntegrationsWhatsappIntegrationId(String integrationId)	Delete a WhatsApp messaging integration
ApiResponse<WhatsAppIntegration>	deleteConversationsMessagingIntegrationsWhatsappIntegrationIdWithHttpInfo(String integrationId)	Delete a WhatsApp messaging integration
void	deleteConversationsMessagingSetting(DeleteConversationsMessagingSettingRequest request)	Delete a messaging setting
ApiResponse<Void>	deleteConversationsMessagingSetting(ApiRequest<Void> request)	Delete a messaging setting
void	deleteConversationsMessagingSetting(String messageSettingId)	Delete a messaging setting
void	deleteConversationsMessagingSettingsDefault()	Delete the organization's default setting, a global default will be applied to integrations without settings When an integration is created a settings ID may be assigned to it.
void	deleteConversationsMessagingSettingsDefault(DeleteConversationsMessagingSettingsDefaultRequest request)	Delete the organization's default setting, a global default will be applied to integrations without settings When an integration is created a settings ID may be assigned to it.
ApiResponse<Void>	deleteConversationsMessagingSettingsDefault(ApiRequest<Void> request)	Delete the organization's default setting, a global default will be applied to integrations without settings When an integration is created a settings ID may be assigned to it.
ApiResponse<Void>	deleteConversationsMessagingSettingsDefaultWithHttpInfo()	Delete the organization's default setting, a global default will be applied to integrations without settings When an integration is created a settings ID may be assigned to it.
ApiResponse<Void>	deleteConversationsMessagingSettingWithHttpInfo(String messageSettingId)	Delete a messaging setting
void	deleteConversationsMessagingSupportedcontentSupportedContentId(DeleteConversationsMessagingSupportedcontentSupportedContentIdRequest request)	Delete a supported content profile
ApiResponse<Void>	deleteConversationsMessagingSupportedcontentSupportedContentId(ApiRequest<Void> request)	Delete a supported content profile
void	deleteConversationsMessagingSupportedcontentSupportedContentId(String supportedContentId)	Delete a supported content profile
ApiResponse<Void>	deleteConversationsMessagingSupportedcontentSupportedContentIdWithHttpInfo(String supportedContentId)	Delete a supported content profile
ApiResponse<Void>	deleteConversationWithHttpInfo(String conversationId)	Update a conversation by disconnecting all of the participants
AnalyticsConversationWithoutAttributes	getAnalyticsConversationDetails(GetAnalyticsConversationDetailsRequest request)	Get a conversation by id
ApiResponse<AnalyticsConversationWithoutAttributes>	getAnalyticsConversationDetails(ApiRequest<Void> request)	Get a conversation by id
AnalyticsConversationWithoutAttributes	getAnalyticsConversationDetails(String conversationId)	Get a conversation by id
ApiResponse<AnalyticsConversationWithoutAttributes>	getAnalyticsConversationDetailsWithHttpInfo(String conversationId)	Get a conversation by id
AsyncQueryStatus	getAnalyticsConversationsAggregatesJob(GetAnalyticsConversationsAggregatesJobRequest request)	Get status for async query for conversation aggregates
ApiResponse<AsyncQueryStatus>	getAnalyticsConversationsAggregatesJob(ApiRequest<Void> request)	Get status for async query for conversation aggregates
AsyncQueryStatus	getAnalyticsConversationsAggregatesJob(String jobId)	Get status for async query for conversation aggregates
ConversationAsyncAggregateQueryResponse	getAnalyticsConversationsAggregatesJobResults(GetAnalyticsConversationsAggregatesJobResultsRequest request)	Fetch a page of results for an async aggregates query
ApiResponse<ConversationAsyncAggregateQueryResponse>	getAnalyticsConversationsAggregatesJobResults(ApiRequest<Void> request)	Fetch a page of results for an async aggregates query
ConversationAsyncAggregateQueryResponse	getAnalyticsConversationsAggregatesJobResults(String jobId, String cursor)	Fetch a page of results for an async aggregates query
ApiResponse<ConversationAsyncAggregateQueryResponse>	getAnalyticsConversationsAggregatesJobResultsWithHttpInfo(String jobId, String cursor)	Fetch a page of results for an async aggregates query
ApiResponse<AsyncQueryStatus>	getAnalyticsConversationsAggregatesJobWithHttpInfo(String jobId)	Get status for async query for conversation aggregates
AnalyticsConversationWithoutAttributesMultiGetResponse	getAnalyticsConversationsDetails(GetAnalyticsConversationsDetailsRequest request)	Gets multiple conversations by id
ApiResponse<AnalyticsConversationWithoutAttributesMultiGetResponse>	getAnalyticsConversationsDetails(ApiRequest<Void> request)	Gets multiple conversations by id
AnalyticsConversationWithoutAttributesMultiGetResponse	getAnalyticsConversationsDetails(List<String> id)	Gets multiple conversations by id
AsyncQueryStatus	getAnalyticsConversationsDetailsJob(GetAnalyticsConversationsDetailsJobRequest request)	Get status for async query for conversation details
ApiResponse<AsyncQueryStatus>	getAnalyticsConversationsDetailsJob(ApiRequest<Void> request)	Get status for async query for conversation details
AsyncQueryStatus	getAnalyticsConversationsDetailsJob(String jobId)	Get status for async query for conversation details
AnalyticsConversationAsyncQueryResponse	getAnalyticsConversationsDetailsJobResults(GetAnalyticsConversationsDetailsJobResultsRequest request)	Fetch a page of results for an async details job
ApiResponse<AnalyticsConversationAsyncQueryResponse>	getAnalyticsConversationsDetailsJobResults(ApiRequest<Void> request)	Fetch a page of results for an async details job
AnalyticsConversationAsyncQueryResponse	getAnalyticsConversationsDetailsJobResults(String jobId, String cursor, Integer pageSize)	Fetch a page of results for an async details job
ApiResponse<AnalyticsConversationAsyncQueryResponse>	getAnalyticsConversationsDetailsJobResultsWithHttpInfo(String jobId, String cursor, Integer pageSize)	Fetch a page of results for an async details job
DataAvailabilityResponse	getAnalyticsConversationsDetailsJobsAvailability()	Lookup the datalake availability date and time
DataAvailabilityResponse	getAnalyticsConversationsDetailsJobsAvailability(GetAnalyticsConversationsDetailsJobsAvailabilityRequest request)	Lookup the datalake availability date and time
ApiResponse<DataAvailabilityResponse>	getAnalyticsConversationsDetailsJobsAvailability(ApiRequest<Void> request)	Lookup the datalake availability date and time
ApiResponse<DataAvailabilityResponse>	getAnalyticsConversationsDetailsJobsAvailabilityWithHttpInfo()	Lookup the datalake availability date and time
ApiResponse<AsyncQueryStatus>	getAnalyticsConversationsDetailsJobWithHttpInfo(String jobId)	Get status for async query for conversation details
ApiResponse<AnalyticsConversationWithoutAttributesMultiGetResponse>	getAnalyticsConversationsDetailsWithHttpInfo(List<String> id)	Gets multiple conversations by id
Conversation	getConversation(GetConversationRequest request)	Get conversation
ApiResponse<Conversation>	getConversation(ApiRequest<Void> request)	Get conversation
Conversation	getConversation(String conversationId)	Get conversation
CopilotContextValues	getConversationAssistantCopilotcontext(GetConversationAssistantCopilotcontextRequest request)	Get copilot context values for a conversation.
ApiResponse<CopilotContextValues>	getConversationAssistantCopilotcontext(ApiRequest<Void> request)	Get copilot context values for a conversation.
CopilotContextValues	getConversationAssistantCopilotcontext(String conversationId)	Get copilot context values for a conversation.
ApiResponse<CopilotContextValues>	getConversationAssistantCopilotcontextWithHttpInfo(String conversationId)	Get copilot context values for a conversation.
AgentChecklistResponse	getConversationCommunicationAgentchecklist(GetConversationCommunicationAgentchecklistRequest request)	Get checklist info for a single checklist.
ApiResponse<AgentChecklistResponse>	getConversationCommunicationAgentchecklist(ApiRequest<Void> request)	Get checklist info for a single checklist.
AgentChecklistResponse	getConversationCommunicationAgentchecklist(String conversationId, String communicationId, String agentChecklistId)	Get checklist info for a single checklist.
ChecklistInferenceJobResponse	getConversationCommunicationAgentchecklistJob(GetConversationCommunicationAgentchecklistJobRequest request)	Get inference job status
ApiResponse<ChecklistInferenceJobResponse>	getConversationCommunicationAgentchecklistJob(ApiRequest<Void> request)	Get inference job status
ChecklistInferenceJobResponse	getConversationCommunicationAgentchecklistJob(String conversationId, String communicationId, String agentChecklistId, String jobId)	Get inference job status
ApiResponse<ChecklistInferenceJobResponse>	getConversationCommunicationAgentchecklistJobWithHttpInfo(String conversationId, String communicationId, String agentChecklistId, String jobId)	Get inference job status
AgentChecklistResponseList	getConversationCommunicationAgentchecklists(GetConversationCommunicationAgentchecklistsRequest request)	Get information of all checklists associated with a conversation.
ApiResponse<AgentChecklistResponseList>	getConversationCommunicationAgentchecklists(ApiRequest<Void> request)	Get information of all checklists associated with a conversation.
AgentChecklistResponseList	getConversationCommunicationAgentchecklists(String conversationId, String communicationId)	Get information of all checklists associated with a conversation.
ApiResponse<AgentChecklistResponseList>	getConversationCommunicationAgentchecklistsWithHttpInfo(String conversationId, String communicationId)	Get information of all checklists associated with a conversation.
ApiResponse<AgentChecklistResponse>	getConversationCommunicationAgentchecklistWithHttpInfo(String conversationId, String communicationId, String agentChecklistId)	Get checklist info for a single checklist.
InternalMessageData	getConversationCommunicationInternalmessage(GetConversationCommunicationInternalmessageRequest request)	Get message
ApiResponse<InternalMessageData>	getConversationCommunicationInternalmessage(ApiRequest<Void> request)	Get message
InternalMessageData	getConversationCommunicationInternalmessage(String conversationId, String communicationId, String messageId)	Get message
InternalMessageDataEntityListing	getConversationCommunicationInternalmessages(GetConversationCommunicationInternalmessagesRequest request)	Get messages for communication
ApiResponse<InternalMessageDataEntityListing>	getConversationCommunicationInternalmessages(ApiRequest<Void> request)	Get messages for communication
InternalMessageDataEntityListing	getConversationCommunicationInternalmessages(String conversationId, String communicationId, Integer pageSize, Integer pageNumber)	Get messages for communication
ApiResponse<InternalMessageDataEntityListing>	getConversationCommunicationInternalmessagesWithHttpInfo(String conversationId, String communicationId, Integer pageSize, Integer pageNumber)	Get messages for communication
ApiResponse<InternalMessageData>	getConversationCommunicationInternalmessageWithHttpInfo(String conversationId, String communicationId, String messageId)	Get message
CustomAttributes	getConversationCustomattribute(GetConversationCustomattributeRequest request)	Get custom attributes by id
ApiResponse<CustomAttributes>	getConversationCustomattribute(ApiRequest<Void> request)	Get custom attributes by id
CustomAttributes	getConversationCustomattribute(String conversationId, String attributesId)	Get custom attributes by id
CustomAttributesListing	getConversationCustomattributes(GetConversationCustomattributesRequest request)	Get a list of custom attributes for a conversation.
ApiResponse<CustomAttributesListing>	getConversationCustomattributes(ApiRequest<Void> request)	Get a list of custom attributes for a conversation.
CustomAttributesListing	getConversationCustomattributes(String conversationId)	Get a list of custom attributes for a conversation.
ApiResponse<CustomAttributesListing>	getConversationCustomattributesWithHttpInfo(String conversationId)	Get a list of custom attributes for a conversation.
ApiResponse<CustomAttributes>	getConversationCustomattributeWithHttpInfo(String conversationId, String attributesId)	Get custom attributes by id
SecureSession	getConversationParticipantSecureivrsession(GetConversationParticipantSecureivrsessionRequest request)	Fetch info on a secure session
ApiResponse<SecureSession>	getConversationParticipantSecureivrsession(ApiRequest<Void> request)	Fetch info on a secure session
SecureSession	getConversationParticipantSecureivrsession(String conversationId, String participantId, String secureSessionId)	Fetch info on a secure session
SecureSessionEntityListing	getConversationParticipantSecureivrsessions(GetConversationParticipantSecureivrsessionsRequest request)	Get a list of secure sessions for this participant.
ApiResponse<SecureSessionEntityListing>	getConversationParticipantSecureivrsessions(ApiRequest<Void> request)	Get a list of secure sessions for this participant.
SecureSessionEntityListing	getConversationParticipantSecureivrsessions(String conversationId, String participantId)	Get a list of secure sessions for this participant.
ApiResponse<SecureSessionEntityListing>	getConversationParticipantSecureivrsessionsWithHttpInfo(String conversationId, String participantId)	Get a list of secure sessions for this participant.
ApiResponse<SecureSession>	getConversationParticipantSecureivrsessionWithHttpInfo(String conversationId, String participantId, String secureSessionId)	Fetch info on a secure session
AssignedWrapupCode	getConversationParticipantWrapup(GetConversationParticipantWrapupRequest request)	Get the wrap-up for this conversation participant.
ApiResponse<AssignedWrapupCode>	getConversationParticipantWrapup(ApiRequest<Void> request)	Get the wrap-up for this conversation participant.
AssignedWrapupCode	getConversationParticipantWrapup(String conversationId, String participantId, Boolean provisional)	Get the wrap-up for this conversation participant.
List<WrapupCode>	getConversationParticipantWrapupcodes(GetConversationParticipantWrapupcodesRequest request)	Get list of wrapup codes for this conversation participant
ApiResponse<List<WrapupCode>>	getConversationParticipantWrapupcodes(ApiRequest<Void> request)	Get list of wrapup codes for this conversation participant
List<WrapupCode>	getConversationParticipantWrapupcodes(String conversationId, String participantId)	Get list of wrapup codes for this conversation participant
ApiResponse<List<WrapupCode>>	getConversationParticipantWrapupcodesWithHttpInfo(String conversationId, String participantId)	Get list of wrapup codes for this conversation participant
ApiResponse<AssignedWrapupCode>	getConversationParticipantWrapupWithHttpInfo(String conversationId, String participantId, Boolean provisional)	Get the wrap-up for this conversation participant.
ConversationEntityListing	getConversations(GetConversationsRequest request)	Get active conversations for the logged in user
ApiResponse<ConversationEntityListing>	getConversations(ApiRequest<Void> request)	Get active conversations for the logged in user
ConversationEntityListing	getConversations(String communicationType)	Get active conversations for the logged in user
CallConversation	getConversationsCall(GetConversationsCallRequest request)	Get call conversation
ApiResponse<CallConversation>	getConversationsCall(ApiRequest<Void> request)	Get call conversation
CallConversation	getConversationsCall(String conversationId)	Get call conversation
CallbackConversation	getConversationsCallback(GetConversationsCallbackRequest request)	Get callback conversation
ApiResponse<CallbackConversation>	getConversationsCallback(ApiRequest<Void> request)	Get callback conversation
CallbackConversation	getConversationsCallback(String conversationId)	Get callback conversation
AssignedWrapupCode	getConversationsCallbackParticipantCommunicationWrapup(GetConversationsCallbackParticipantCommunicationWrapupRequest request)	Get the wrap-up for this conversation communication.
ApiResponse<AssignedWrapupCode>	getConversationsCallbackParticipantCommunicationWrapup(ApiRequest<Void> request)	Get the wrap-up for this conversation communication.
AssignedWrapupCode	getConversationsCallbackParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, Boolean provisional)	Get the wrap-up for this conversation communication.
ApiResponse<AssignedWrapupCode>	getConversationsCallbackParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, Boolean provisional)	Get the wrap-up for this conversation communication.
AssignedWrapupCode	getConversationsCallbackParticipantWrapup(GetConversationsCallbackParticipantWrapupRequest request)	Get the wrap-up for this conversation participant.
ApiResponse<AssignedWrapupCode>	getConversationsCallbackParticipantWrapup(ApiRequest<Void> request)	Get the wrap-up for this conversation participant.
AssignedWrapupCode	getConversationsCallbackParticipantWrapup(String conversationId, String participantId, Boolean provisional)	Get the wrap-up for this conversation participant.
List<WrapupCode>	getConversationsCallbackParticipantWrapupcodes(GetConversationsCallbackParticipantWrapupcodesRequest request)	Get list of wrapup codes for this conversation participant
ApiResponse<List<WrapupCode>>	getConversationsCallbackParticipantWrapupcodes(ApiRequest<Void> request)	Get list of wrapup codes for this conversation participant
List<WrapupCode>	getConversationsCallbackParticipantWrapupcodes(String conversationId, String participantId)	Get list of wrapup codes for this conversation participant
ApiResponse<List<WrapupCode>>	getConversationsCallbackParticipantWrapupcodesWithHttpInfo(String conversationId, String participantId)	Get list of wrapup codes for this conversation participant
ApiResponse<AssignedWrapupCode>	getConversationsCallbackParticipantWrapupWithHttpInfo(String conversationId, String participantId, Boolean provisional)	Get the wrap-up for this conversation participant.
CallbackConversationEntityListing	getConversationsCallbacks()	Get the logged-in user's active conversations and their Callback participants state.
CallbackConversationEntityListing	getConversationsCallbacks(GetConversationsCallbacksRequest request)	Get the logged-in user's active conversations and their Callback participants state.
ApiResponse<CallbackConversationEntityListing>	getConversationsCallbacks(ApiRequest<Void> request)	Get the logged-in user's active conversations and their Callback participants state.
ApiResponse<CallbackConversationEntityListing>	getConversationsCallbacksWithHttpInfo()	Get the logged-in user's active conversations and their Callback participants state.
ApiResponse<CallbackConversation>	getConversationsCallbackWithHttpInfo(String conversationId)	Get callback conversation
AssignedWrapupCode	getConversationsCallParticipantCommunicationWrapup(GetConversationsCallParticipantCommunicationWrapupRequest request)	Get the wrap-up for this conversation communication.
ApiResponse<AssignedWrapupCode>	getConversationsCallParticipantCommunicationWrapup(ApiRequest<Void> request)	Get the wrap-up for this conversation communication.
AssignedWrapupCode	getConversationsCallParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, Boolean provisional)	Get the wrap-up for this conversation communication.
ApiResponse<AssignedWrapupCode>	getConversationsCallParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, Boolean provisional)	Get the wrap-up for this conversation communication.
AssignedWrapupCode	getConversationsCallParticipantWrapup(GetConversationsCallParticipantWrapupRequest request)	Get the wrap-up for this conversation participant.
ApiResponse<AssignedWrapupCode>	getConversationsCallParticipantWrapup(ApiRequest<Void> request)	Get the wrap-up for this conversation participant.
AssignedWrapupCode	getConversationsCallParticipantWrapup(String conversationId, String participantId, Boolean provisional)	Get the wrap-up for this conversation participant.
List<WrapupCode>	getConversationsCallParticipantWrapupcodes(GetConversationsCallParticipantWrapupcodesRequest request)	Get list of wrapup codes for this conversation participant
ApiResponse<List<WrapupCode>>	getConversationsCallParticipantWrapupcodes(ApiRequest<Void> request)	Get list of wrapup codes for this conversation participant
List<WrapupCode>	getConversationsCallParticipantWrapupcodes(String conversationId, String participantId)	Get list of wrapup codes for this conversation participant
ApiResponse<List<WrapupCode>>	getConversationsCallParticipantWrapupcodesWithHttpInfo(String conversationId, String participantId)	Get list of wrapup codes for this conversation participant
ApiResponse<AssignedWrapupCode>	getConversationsCallParticipantWrapupWithHttpInfo(String conversationId, String participantId, Boolean provisional)	Get the wrap-up for this conversation participant.
CallConversationEntityListing	getConversationsCalls()	Get the logged-in user's active conversations and their Call participants state.
CallConversationEntityListing	getConversationsCalls(GetConversationsCallsRequest request)	Get the logged-in user's active conversations and their Call participants state.
ApiResponse<CallConversationEntityListing>	getConversationsCalls(ApiRequest<Void> request)	Get the logged-in user's active conversations and their Call participants state.
CallHistoryConversationEntityListing	getConversationsCallsHistory(GetConversationsCallsHistoryRequest request)	Get call history
ApiResponse<CallHistoryConversationEntityListing>	getConversationsCallsHistory(ApiRequest<Void> request)	Get call history
CallHistoryConversationEntityListing	getConversationsCallsHistory(Integer pageSize, Integer pageNumber, String interval, List<String> expand)	Get call history
ApiResponse<CallHistoryConversationEntityListing>	getConversationsCallsHistoryWithHttpInfo(Integer pageSize, Integer pageNumber, String interval, List<String> expand)	Get call history
MaxParticipants	getConversationsCallsMaximumconferenceparties()	Get the maximum number of participants that this user can have on a conference
MaxParticipants	getConversationsCallsMaximumconferenceparties(GetConversationsCallsMaximumconferencepartiesRequest request)	Get the maximum number of participants that this user can have on a conference
ApiResponse<MaxParticipants>	getConversationsCallsMaximumconferenceparties(ApiRequest<Void> request)	Get the maximum number of participants that this user can have on a conference
ApiResponse<MaxParticipants>	getConversationsCallsMaximumconferencepartiesWithHttpInfo()	Get the maximum number of participants that this user can have on a conference
ApiResponse<CallConversationEntityListing>	getConversationsCallsWithHttpInfo()	Get the logged-in user's active conversations and their Call participants state.
ApiResponse<CallConversation>	getConversationsCallWithHttpInfo(String conversationId)	Get call conversation
ChatConversation	getConversationsChat(GetConversationsChatRequest request)	Deprecated.
ApiResponse<ChatConversation>	getConversationsChat(ApiRequest<Void> request)	Deprecated.
ChatConversation	getConversationsChat(String conversationId)	Deprecated.
WebChatMessage	getConversationsChatMessage(GetConversationsChatMessageRequest request)	Deprecated.
ApiResponse<WebChatMessage>	getConversationsChatMessage(ApiRequest<Void> request)	Deprecated.
WebChatMessage	getConversationsChatMessage(String conversationId, String messageId)	Deprecated.
WebChatMessageEntityList	getConversationsChatMessages(GetConversationsChatMessagesRequest request)	Deprecated.
ApiResponse<WebChatMessageEntityList>	getConversationsChatMessages(ApiRequest<Void> request)	Deprecated.
WebChatMessageEntityList	getConversationsChatMessages(String conversationId, String after, String before, String sortOrder, Integer maxResults)	Deprecated.
ApiResponse<WebChatMessageEntityList>	getConversationsChatMessagesWithHttpInfo(String conversationId, String after, String before, String sortOrder, Integer maxResults)	Deprecated.
ApiResponse<WebChatMessage>	getConversationsChatMessageWithHttpInfo(String conversationId, String messageId)	Deprecated.
AssignedWrapupCode	getConversationsChatParticipantCommunicationWrapup(GetConversationsChatParticipantCommunicationWrapupRequest request)	Deprecated.
ApiResponse<AssignedWrapupCode>	getConversationsChatParticipantCommunicationWrapup(ApiRequest<Void> request)	Deprecated.
AssignedWrapupCode	getConversationsChatParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, Boolean provisional)	Deprecated.
ApiResponse<AssignedWrapupCode>	getConversationsChatParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, Boolean provisional)	Deprecated.
AssignedWrapupCode	getConversationsChatParticipantWrapup(GetConversationsChatParticipantWrapupRequest request)	Deprecated.
ApiResponse<AssignedWrapupCode>	getConversationsChatParticipantWrapup(ApiRequest<Void> request)	Deprecated.
AssignedWrapupCode	getConversationsChatParticipantWrapup(String conversationId, String participantId, Boolean provisional)	Deprecated.
List<WrapupCode>	getConversationsChatParticipantWrapupcodes(GetConversationsChatParticipantWrapupcodesRequest request)	Deprecated.
ApiResponse<List<WrapupCode>>	getConversationsChatParticipantWrapupcodes(ApiRequest<Void> request)	Deprecated.
List<WrapupCode>	getConversationsChatParticipantWrapupcodes(String conversationId, String participantId)	Deprecated.
ApiResponse<List<WrapupCode>>	getConversationsChatParticipantWrapupcodesWithHttpInfo(String conversationId, String participantId)	Deprecated.
ApiResponse<AssignedWrapupCode>	getConversationsChatParticipantWrapupWithHttpInfo(String conversationId, String participantId, Boolean provisional)	Deprecated.
ChatConversationEntityListing	getConversationsChats()	Deprecated.
ChatConversationEntityListing	getConversationsChats(GetConversationsChatsRequest request)	Deprecated.
ApiResponse<ChatConversationEntityListing>	getConversationsChats(ApiRequest<Void> request)	Deprecated.
ApiResponse<ChatConversationEntityListing>	getConversationsChatsWithHttpInfo()	Deprecated.
ApiResponse<ChatConversation>	getConversationsChatWithHttpInfo(String conversationId)	Deprecated.
CobrowseConversation	getConversationsCobrowsesession(GetConversationsCobrowsesessionRequest request)	Get cobrowse conversation
ApiResponse<CobrowseConversation>	getConversationsCobrowsesession(ApiRequest<Void> request)	Get cobrowse conversation
CobrowseConversation	getConversationsCobrowsesession(String conversationId)	Get cobrowse conversation
AssignedWrapupCode	getConversationsCobrowsesessionParticipantCommunicationWrapup(GetConversationsCobrowsesessionParticipantCommunicationWrapupRequest request)	Deprecated.
ApiResponse<AssignedWrapupCode>	getConversationsCobrowsesessionParticipantCommunicationWrapup(ApiRequest<Void> request)	Deprecated.
AssignedWrapupCode	getConversationsCobrowsesessionParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, Boolean provisional)	Deprecated.
ApiResponse<AssignedWrapupCode>	getConversationsCobrowsesessionParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, Boolean provisional)	Deprecated.
AssignedWrapupCode	getConversationsCobrowsesessionParticipantWrapup(GetConversationsCobrowsesessionParticipantWrapupRequest request)	Deprecated.
ApiResponse<AssignedWrapupCode>	getConversationsCobrowsesessionParticipantWrapup(ApiRequest<Void> request)	Deprecated.
AssignedWrapupCode	getConversationsCobrowsesessionParticipantWrapup(String conversationId, String participantId, Boolean provisional)	Deprecated.
List<WrapupCode>	getConversationsCobrowsesessionParticipantWrapupcodes(GetConversationsCobrowsesessionParticipantWrapupcodesRequest request)	Deprecated.
ApiResponse<List<WrapupCode>>	getConversationsCobrowsesessionParticipantWrapupcodes(ApiRequest<Void> request)	Deprecated.
List<WrapupCode>	getConversationsCobrowsesessionParticipantWrapupcodes(String conversationId, String participantId)	Deprecated.
ApiResponse<List<WrapupCode>>	getConversationsCobrowsesessionParticipantWrapupcodesWithHttpInfo(String conversationId, String participantId)	Deprecated.
ApiResponse<AssignedWrapupCode>	getConversationsCobrowsesessionParticipantWrapupWithHttpInfo(String conversationId, String participantId, Boolean provisional)	Deprecated.
CobrowseConversationEntityListing	getConversationsCobrowsesessions()	Get active cobrowse conversations for the logged in user
CobrowseConversationEntityListing	getConversationsCobrowsesessions(GetConversationsCobrowsesessionsRequest request)	Get active cobrowse conversations for the logged in user
ApiResponse<CobrowseConversationEntityListing>	getConversationsCobrowsesessions(ApiRequest<Void> request)	Get active cobrowse conversations for the logged in user
ApiResponse<CobrowseConversationEntityListing>	getConversationsCobrowsesessionsWithHttpInfo()	Get active cobrowse conversations for the logged in user
ApiResponse<CobrowseConversation>	getConversationsCobrowsesessionWithHttpInfo(String conversationId)	Get cobrowse conversation
ConversationDataSchema	getConversationsCustomattributesSchema(GetConversationsCustomattributesSchemaRequest request)	Get a schema
ApiResponse<ConversationDataSchema>	getConversationsCustomattributesSchema(ApiRequest<Void> request)	Get a schema
ConversationDataSchema	getConversationsCustomattributesSchema(String schemaId)	Get a schema
ConversationDataSchemaListing	getConversationsCustomattributesSchemas()	Get a list of schemas.
ConversationDataSchemaListing	getConversationsCustomattributesSchemas(GetConversationsCustomattributesSchemasRequest request)	Get a list of schemas.
ApiResponse<ConversationDataSchemaListing>	getConversationsCustomattributesSchemas(ApiRequest<Void> request)	Get a list of schemas.
Coretype	getConversationsCustomattributesSchemasCoretype(GetConversationsCustomattributesSchemasCoretypeRequest request)	Get the core types from which all schemas are built.
ApiResponse<Coretype>	getConversationsCustomattributesSchemasCoretype(ApiRequest<Void> request)	Get the core types from which all schemas are built.
Coretype	getConversationsCustomattributesSchemasCoretype(String coreTypeName)	Get the core types from which all schemas are built.
CoretypeListing	getConversationsCustomattributesSchemasCoretypes()	Get the list of core types enabled for a specific namespace.
CoretypeListing	getConversationsCustomattributesSchemasCoretypes(GetConversationsCustomattributesSchemasCoretypesRequest request)	Get the list of core types enabled for a specific namespace.
ApiResponse<CoretypeListing>	getConversationsCustomattributesSchemasCoretypes(ApiRequest<Void> request)	Get the list of core types enabled for a specific namespace.
ApiResponse<CoretypeListing>	getConversationsCustomattributesSchemasCoretypesWithHttpInfo()	Get the list of core types enabled for a specific namespace.
ApiResponse<Coretype>	getConversationsCustomattributesSchemasCoretypeWithHttpInfo(String coreTypeName)	Get the core types from which all schemas are built.
SchemaQuantityLimits	getConversationsCustomattributesSchemasLimits()	Get quantitative limits on schemas
SchemaQuantityLimits	getConversationsCustomattributesSchemasLimits(GetConversationsCustomattributesSchemasLimitsRequest request)	Get quantitative limits on schemas
ApiResponse<SchemaQuantityLimits>	getConversationsCustomattributesSchemasLimits(ApiRequest<Void> request)	Get quantitative limits on schemas
ApiResponse<SchemaQuantityLimits>	getConversationsCustomattributesSchemasLimitsWithHttpInfo()	Get quantitative limits on schemas
ApiResponse<ConversationDataSchemaListing>	getConversationsCustomattributesSchemasWithHttpInfo()	Get a list of schemas.
ConversationDataSchema	getConversationsCustomattributesSchemaVersion(GetConversationsCustomattributesSchemaVersionRequest request)	Get a specific version of a schema
ApiResponse<ConversationDataSchema>	getConversationsCustomattributesSchemaVersion(ApiRequest<Void> request)	Get a specific version of a schema
ConversationDataSchema	getConversationsCustomattributesSchemaVersion(String schemaId, String versionId)	Get a specific version of a schema
ConversationDataSchemaListing	getConversationsCustomattributesSchemaVersions(GetConversationsCustomattributesSchemaVersionsRequest request)	Get all versions of a CCA schema
ApiResponse<ConversationDataSchemaListing>	getConversationsCustomattributesSchemaVersions(ApiRequest<Void> request)	Get all versions of a CCA schema
ConversationDataSchemaListing	getConversationsCustomattributesSchemaVersions(String schemaId)	Get all versions of a CCA schema
ApiResponse<ConversationDataSchemaListing>	getConversationsCustomattributesSchemaVersionsWithHttpInfo(String schemaId)	Get all versions of a CCA schema
ApiResponse<ConversationDataSchema>	getConversationsCustomattributesSchemaVersionWithHttpInfo(String schemaId, String versionId)	Get a specific version of a schema
ApiResponse<ConversationDataSchema>	getConversationsCustomattributesSchemaWithHttpInfo(String schemaId)	Get a schema
ConversationSecureAttributes	getConversationSecureattributes(GetConversationSecureattributesRequest request)	Get the secure attributes on a conversation.
ApiResponse<ConversationSecureAttributes>	getConversationSecureattributes(ApiRequest<Void> request)	Get the secure attributes on a conversation.
ConversationSecureAttributes	getConversationSecureattributes(String conversationId)	Get the secure attributes on a conversation.
ApiResponse<ConversationSecureAttributes>	getConversationSecureattributesWithHttpInfo(String conversationId)	Get the secure attributes on a conversation.
EmailConversation	getConversationsEmail(GetConversationsEmailRequest request)	Get email conversation
ApiResponse<EmailConversation>	getConversationsEmail(ApiRequest<Void> request)	Get email conversation
EmailConversation	getConversationsEmail(String conversationId)	Get email conversation
EmailMessage	getConversationsEmailMessage(GetConversationsEmailMessageRequest request)	Get conversation message
ApiResponse<EmailMessage>	getConversationsEmailMessage(ApiRequest<Void> request)	Get conversation message
EmailMessage	getConversationsEmailMessage(String conversationId, String messageId)	Get conversation message
EmailMessagePreviewListing	getConversationsEmailMessages(GetConversationsEmailMessagesRequest request)	Get conversation messages
ApiResponse<EmailMessagePreviewListing>	getConversationsEmailMessages(ApiRequest<Void> request)	Get conversation messages
EmailMessagePreviewListing	getConversationsEmailMessages(String conversationId, Boolean includeAgentlessStitchedMessages)	Get conversation messages
EmailMessage	getConversationsEmailMessagesDraft(GetConversationsEmailMessagesDraftRequest request)	Get conversation draft reply
ApiResponse<EmailMessage>	getConversationsEmailMessagesDraft(ApiRequest<Void> request)	Get conversation draft reply
EmailMessage	getConversationsEmailMessagesDraft(String conversationId)	Get conversation draft reply
ApiResponse<EmailMessage>	getConversationsEmailMessagesDraftWithHttpInfo(String conversationId)	Get conversation draft reply
ApiResponse<EmailMessagePreviewListing>	getConversationsEmailMessagesWithHttpInfo(String conversationId, Boolean includeAgentlessStitchedMessages)	Get conversation messages
ApiResponse<EmailMessage>	getConversationsEmailMessageWithHttpInfo(String conversationId, String messageId)	Get conversation message
AssignedWrapupCode	getConversationsEmailParticipantCommunicationWrapup(GetConversationsEmailParticipantCommunicationWrapupRequest request)	Get the wrap-up for this conversation communication.
ApiResponse<AssignedWrapupCode>	getConversationsEmailParticipantCommunicationWrapup(ApiRequest<Void> request)	Get the wrap-up for this conversation communication.
AssignedWrapupCode	getConversationsEmailParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, Boolean provisional)	Get the wrap-up for this conversation communication.
ApiResponse<AssignedWrapupCode>	getConversationsEmailParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, Boolean provisional)	Get the wrap-up for this conversation communication.
AssignedWrapupCode	getConversationsEmailParticipantWrapup(GetConversationsEmailParticipantWrapupRequest request)	Get the wrap-up for this conversation participant.
ApiResponse<AssignedWrapupCode>	getConversationsEmailParticipantWrapup(ApiRequest<Void> request)	Get the wrap-up for this conversation participant.
AssignedWrapupCode	getConversationsEmailParticipantWrapup(String conversationId, String participantId, Boolean provisional)	Get the wrap-up for this conversation participant.
List<WrapupCode>	getConversationsEmailParticipantWrapupcodes(GetConversationsEmailParticipantWrapupcodesRequest request)	Get list of wrapup codes for this conversation participant
ApiResponse<List<WrapupCode>>	getConversationsEmailParticipantWrapupcodes(ApiRequest<Void> request)	Get list of wrapup codes for this conversation participant
List<WrapupCode>	getConversationsEmailParticipantWrapupcodes(String conversationId, String participantId)	Get list of wrapup codes for this conversation participant
ApiResponse<List<WrapupCode>>	getConversationsEmailParticipantWrapupcodesWithHttpInfo(String conversationId, String participantId)	Get list of wrapup codes for this conversation participant
ApiResponse<AssignedWrapupCode>	getConversationsEmailParticipantWrapupWithHttpInfo(String conversationId, String participantId, Boolean provisional)	Get the wrap-up for this conversation participant.
EmailConversationEntityListing	getConversationsEmails()	Get the logged-in user's active conversations and their Email participants state.
EmailConversationEntityListing	getConversationsEmails(GetConversationsEmailsRequest request)	Get the logged-in user's active conversations and their Email participants state.
ApiResponse<EmailConversationEntityListing>	getConversationsEmails(ApiRequest<Void> request)	Get the logged-in user's active conversations and their Email participants state.
EmailsSettings	getConversationsEmailSettings(GetConversationsEmailSettingsRequest request)	Get emails settings for a given conversation
ApiResponse<EmailsSettings>	getConversationsEmailSettings(ApiRequest<Void> request)	Get emails settings for a given conversation
EmailsSettings	getConversationsEmailSettings(String conversationId)	Get emails settings for a given conversation
ApiResponse<EmailsSettings>	getConversationsEmailSettingsWithHttpInfo(String conversationId)	Get emails settings for a given conversation
ApiResponse<EmailConversationEntityListing>	getConversationsEmailsWithHttpInfo()	Get the logged-in user's active conversations and their Email participants state.
ApiResponse<EmailConversation>	getConversationsEmailWithHttpInfo(String conversationId)	Get email conversation
InternalMessageConversation	getConversationsInternalmessage(GetConversationsInternalmessageRequest request)	Get internal message conversation
ApiResponse<InternalMessageConversation>	getConversationsInternalmessage(ApiRequest<Void> request)	Get internal message conversation
InternalMessageConversation	getConversationsInternalmessage(String conversationId)	Get internal message conversation
InternalMessageConversationEntityListing	getConversationsInternalmessages()	Get the logged-in user's active conversations and their InternalMessage participants state.
InternalMessageConversationEntityListing	getConversationsInternalmessages(GetConversationsInternalmessagesRequest request)	Get the logged-in user's active conversations and their InternalMessage participants state.
ApiResponse<InternalMessageConversationEntityListing>	getConversationsInternalmessages(ApiRequest<Void> request)	Get the logged-in user's active conversations and their InternalMessage participants state.
ApiResponse<InternalMessageConversationEntityListing>	getConversationsInternalmessagesWithHttpInfo()	Get the logged-in user's active conversations and their InternalMessage participants state.
ApiResponse<InternalMessageConversation>	getConversationsInternalmessageWithHttpInfo(String conversationId)	Get internal message conversation
ConversationEncryptionConfiguration	getConversationsKeyconfiguration(GetConversationsKeyconfigurationRequest request)	Get the encryption key configurations
ApiResponse<ConversationEncryptionConfiguration>	getConversationsKeyconfiguration(ApiRequest<Void> request)	Get the encryption key configurations
ConversationEncryptionConfiguration	getConversationsKeyconfiguration(String keyconfigurationsId)	Get the encryption key configurations
ConversationEncryptionConfigurationListing	getConversationsKeyconfigurations()	Get a list of key configurations data
ConversationEncryptionConfigurationListing	getConversationsKeyconfigurations(GetConversationsKeyconfigurationsRequest request)	Get a list of key configurations data
ApiResponse<ConversationEncryptionConfigurationListing>	getConversationsKeyconfigurations(ApiRequest<Void> request)	Get a list of key configurations data
ApiResponse<ConversationEncryptionConfigurationListing>	getConversationsKeyconfigurationsWithHttpInfo()	Get a list of key configurations data
ApiResponse<ConversationEncryptionConfiguration>	getConversationsKeyconfigurationWithHttpInfo(String keyconfigurationsId)	Get the encryption key configurations
MessageConversation	getConversationsMessage(GetConversationsMessageRequest request)	Get message conversation
ApiResponse<MessageConversation>	getConversationsMessage(ApiRequest<Void> request)	Get message conversation
MessageConversation	getConversationsMessage(String conversationId)	Get message conversation
MessageMediaListing	getConversationsMessageCommunicationMessagesMedia(GetConversationsMessageCommunicationMessagesMediaRequest request)	Get message media list by status
ApiResponse<MessageMediaListing>	getConversationsMessageCommunicationMessagesMedia(ApiRequest<Void> request)	Get message media list by status
MessageMediaListing	getConversationsMessageCommunicationMessagesMedia(String conversationId, String communicationId, String status, Integer pageNumber, Integer pageSize)	Get message media list by status
MessageMediaData	getConversationsMessageCommunicationMessagesMediaMediaId(GetConversationsMessageCommunicationMessagesMediaMediaIdRequest request)	Get media See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.
ApiResponse<MessageMediaData>	getConversationsMessageCommunicationMessagesMediaMediaId(ApiRequest<Void> request)	Get media See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.
MessageMediaData	getConversationsMessageCommunicationMessagesMediaMediaId(String conversationId, String communicationId, String mediaId)	Get media See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.
ApiResponse<MessageMediaData>	getConversationsMessageCommunicationMessagesMediaMediaIdWithHttpInfo(String conversationId, String communicationId, String mediaId)	Get media See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.
ApiResponse<MessageMediaListing>	getConversationsMessageCommunicationMessagesMediaWithHttpInfo(String conversationId, String communicationId, String status, Integer pageNumber, Integer pageSize)	Get message media list by status
MessageData	getConversationsMessageDetails(GetConversationsMessageDetailsRequest request)	Get message
ApiResponse<MessageData>	getConversationsMessageDetails(ApiRequest<Void> request)	Get message
MessageData	getConversationsMessageDetails(String messageId, Boolean useNormalizedMessage)	Get message
ApiResponse<MessageData>	getConversationsMessageDetailsWithHttpInfo(String messageId, Boolean useNormalizedMessage)	Get message
MessageData	getConversationsMessageMessage(GetConversationsMessageMessageRequest request)	Get conversation message
ApiResponse<MessageData>	getConversationsMessageMessage(ApiRequest<Void> request)	Get conversation message
MessageData	getConversationsMessageMessage(String conversationId, String messageId, Boolean useNormalizedMessage)	Get conversation message
ApiResponse<MessageData>	getConversationsMessageMessageWithHttpInfo(String conversationId, String messageId, Boolean useNormalizedMessage)	Get conversation message
AssignedWrapupCode	getConversationsMessageParticipantCommunicationWrapup(GetConversationsMessageParticipantCommunicationWrapupRequest request)	Get the wrap-up for this conversation communication.
ApiResponse<AssignedWrapupCode>	getConversationsMessageParticipantCommunicationWrapup(ApiRequest<Void> request)	Get the wrap-up for this conversation communication.
AssignedWrapupCode	getConversationsMessageParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, Boolean provisional)	Get the wrap-up for this conversation communication.
ApiResponse<AssignedWrapupCode>	getConversationsMessageParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, Boolean provisional)	Get the wrap-up for this conversation communication.
AssignedWrapupCode	getConversationsMessageParticipantWrapup(GetConversationsMessageParticipantWrapupRequest request)	Get the wrap-up for this conversation participant.
ApiResponse<AssignedWrapupCode>	getConversationsMessageParticipantWrapup(ApiRequest<Void> request)	Get the wrap-up for this conversation participant.
AssignedWrapupCode	getConversationsMessageParticipantWrapup(String conversationId, String participantId, Boolean provisional)	Get the wrap-up for this conversation participant.
List<WrapupCode>	getConversationsMessageParticipantWrapupcodes(GetConversationsMessageParticipantWrapupcodesRequest request)	Get list of wrapup codes for this conversation participant
ApiResponse<List<WrapupCode>>	getConversationsMessageParticipantWrapupcodes(ApiRequest<Void> request)	Get list of wrapup codes for this conversation participant
List<WrapupCode>	getConversationsMessageParticipantWrapupcodes(String conversationId, String participantId)	Get list of wrapup codes for this conversation participant
ApiResponse<List<WrapupCode>>	getConversationsMessageParticipantWrapupcodesWithHttpInfo(String conversationId, String participantId)	Get list of wrapup codes for this conversation participant
ApiResponse<AssignedWrapupCode>	getConversationsMessageParticipantWrapupWithHttpInfo(String conversationId, String participantId, Boolean provisional)	Get the wrap-up for this conversation participant.
MessageConversationEntityListing	getConversationsMessages()	Get the logged-in user's active conversations and their Message participants state.
MessageConversationEntityListing	getConversationsMessages(GetConversationsMessagesRequest request)	Get the logged-in user's active conversations and their Message participants state.
ApiResponse<MessageConversationEntityListing>	getConversationsMessages(ApiRequest<Void> request)	Get the logged-in user's active conversations and their Message participants state.
CachedMediaItemEntityListing	getConversationsMessagesCachedmedia(GetConversationsMessagesCachedmediaRequest request)	Get a list of cached media items
ApiResponse<CachedMediaItemEntityListing>	getConversationsMessagesCachedmedia(ApiRequest<Void> request)	Get a list of cached media items
CachedMediaItemEntityListing	getConversationsMessagesCachedmedia(Integer pageSize, Integer pageNumber, String url)	Get a list of cached media items
CachedMediaItem	getConversationsMessagesCachedmediaCachedMediaItemId(GetConversationsMessagesCachedmediaCachedMediaItemIdRequest request)	Get a cached media item
ApiResponse<CachedMediaItem>	getConversationsMessagesCachedmediaCachedMediaItemId(ApiRequest<Void> request)	Get a cached media item
CachedMediaItem	getConversationsMessagesCachedmediaCachedMediaItemId(String cachedMediaItemId)	Get a cached media item
ApiResponse<CachedMediaItem>	getConversationsMessagesCachedmediaCachedMediaItemIdWithHttpInfo(String cachedMediaItemId)	Get a cached media item
ApiResponse<CachedMediaItemEntityListing>	getConversationsMessagesCachedmediaWithHttpInfo(Integer pageSize, Integer pageNumber, String url)	Get a list of cached media items
ApiResponse<MessageConversationEntityListing>	getConversationsMessagesWithHttpInfo()	Get the logged-in user's active conversations and their Message participants state.
ApiResponse<MessageConversation>	getConversationsMessageWithHttpInfo(String conversationId)	Get message conversation
FacebookAppCredentials	getConversationsMessagingFacebookApp()	Get Genesys Facebook App Id
FacebookAppCredentials	getConversationsMessagingFacebookApp(GetConversationsMessagingFacebookAppRequest request)	Get Genesys Facebook App Id
ApiResponse<FacebookAppCredentials>	getConversationsMessagingFacebookApp(ApiRequest<Void> request)	Get Genesys Facebook App Id
ApiResponse<FacebookAppCredentials>	getConversationsMessagingFacebookAppWithHttpInfo()	Get Genesys Facebook App Id
FacebookPermissionEntityListing	getConversationsMessagingFacebookPermissions()	Get a list of Facebook Permissions
FacebookPermissionEntityListing	getConversationsMessagingFacebookPermissions(GetConversationsMessagingFacebookPermissionsRequest request)	Get a list of Facebook Permissions
ApiResponse<FacebookPermissionEntityListing>	getConversationsMessagingFacebookPermissions(ApiRequest<Void> request)	Get a list of Facebook Permissions
ApiResponse<FacebookPermissionEntityListing>	getConversationsMessagingFacebookPermissionsWithHttpInfo()	Get a list of Facebook Permissions
AppleIdentityResolutionConfig	getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(GetConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdRequest request)	Get Apple messaging integration identity resolution settings
ApiResponse<AppleIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(ApiRequest<Void> request)	Get Apple messaging integration identity resolution settings
AppleIdentityResolutionConfig	getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(String integrationId)	Get Apple messaging integration identity resolution settings
ApiResponse<AppleIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdWithHttpInfo(String integrationId)	Get Apple messaging integration identity resolution settings
FacebookIdentityResolutionConfig	getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(GetConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdRequest request)	Get Facebook messaging integration identity resolution settings
ApiResponse<FacebookIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(ApiRequest<Void> request)	Get Facebook messaging integration identity resolution settings
FacebookIdentityResolutionConfig	getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(String integrationId)	Get Facebook messaging integration identity resolution settings
ApiResponse<FacebookIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdWithHttpInfo(String integrationId)	Get Facebook messaging integration identity resolution settings
InstagramIdentityResolutionConfig	getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(GetConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdRequest request)	Get an Instagram integration identity resolution settings
ApiResponse<InstagramIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(ApiRequest<Void> request)	Get an Instagram integration identity resolution settings
InstagramIdentityResolutionConfig	getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(String integrationId)	Get an Instagram integration identity resolution settings
ApiResponse<InstagramIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdWithHttpInfo(String integrationId)	Get an Instagram integration identity resolution settings
OpenMessagingIdentityResolutionConfig	getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(GetConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdRequest request)	Get an open messaging integration Identity Resolution settings
ApiResponse<OpenMessagingIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(ApiRequest<Void> request)	Get an open messaging integration Identity Resolution settings
OpenMessagingIdentityResolutionConfig	getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(String integrationId)	Get an open messaging integration Identity Resolution settings
ApiResponse<OpenMessagingIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdWithHttpInfo(String integrationId)	Get an open messaging integration Identity Resolution settings
TwitterIdentityResolutionConfig	getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(GetConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdRequest request)	Get X (Formally Twitter) messaging integration identity resolution settings
ApiResponse<TwitterIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(ApiRequest<Void> request)	Get X (Formally Twitter) messaging integration identity resolution settings
TwitterIdentityResolutionConfig	getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(String integrationId)	Get X (Formally Twitter) messaging integration identity resolution settings
ApiResponse<TwitterIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdWithHttpInfo(String integrationId)	Get X (Formally Twitter) messaging integration identity resolution settings
WhatsAppIdentityResolutionConfig	getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(GetConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdRequest request)	Get a whatsApp integration Identity Resolution settings
ApiResponse<WhatsAppIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(ApiRequest<Void> request)	Get a whatsApp integration Identity Resolution settings
WhatsAppIdentityResolutionConfig	getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(String integrationId)	Get a whatsApp integration Identity Resolution settings
ApiResponse<WhatsAppIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdWithHttpInfo(String integrationId)	Get a whatsApp integration Identity Resolution settings
MessagingIntegrationEntityListing	getConversationsMessagingIntegrations(GetConversationsMessagingIntegrationsRequest request)	Get a list of Integrations
ApiResponse<MessagingIntegrationEntityListing>	getConversationsMessagingIntegrations(ApiRequest<Void> request)	Get a list of Integrations
MessagingIntegrationEntityListing	getConversationsMessagingIntegrations(Integer pageSize, Integer pageNumber, List<String> expand, String supportedContentId, String messagingSettingId)	Get a list of Integrations
AppleIntegrationEntityListing	getConversationsMessagingIntegrationsApple(GetConversationsMessagingIntegrationsAppleRequest request)	Get a list of Apple Integrations
ApiResponse<AppleIntegrationEntityListing>	getConversationsMessagingIntegrationsApple(ApiRequest<Void> request)	Get a list of Apple Integrations
AppleIntegrationEntityListing	getConversationsMessagingIntegrationsApple(Integer pageSize, Integer pageNumber, String expand, String supportedContentId, String messagingSettingId)	Get a list of Apple Integrations
AppleIntegration	getConversationsMessagingIntegrationsAppleIntegrationId(GetConversationsMessagingIntegrationsAppleIntegrationIdRequest request)	Get an Apple messaging integration
ApiResponse<AppleIntegration>	getConversationsMessagingIntegrationsAppleIntegrationId(ApiRequest<Void> request)	Get an Apple messaging integration
AppleIntegration	getConversationsMessagingIntegrationsAppleIntegrationId(String integrationId, String expand)	Get an Apple messaging integration
ApiResponse<AppleIntegration>	getConversationsMessagingIntegrationsAppleIntegrationIdWithHttpInfo(String integrationId, String expand)	Get an Apple messaging integration
ApiResponse<AppleIntegrationEntityListing>	getConversationsMessagingIntegrationsAppleWithHttpInfo(Integer pageSize, Integer pageNumber, String expand, String supportedContentId, String messagingSettingId)	Get a list of Apple Integrations
FacebookIntegrationEntityListing	getConversationsMessagingIntegrationsFacebook(GetConversationsMessagingIntegrationsFacebookRequest request)	Get a list of Facebook Integrations
ApiResponse<FacebookIntegrationEntityListing>	getConversationsMessagingIntegrationsFacebook(ApiRequest<Void> request)	Get a list of Facebook Integrations
FacebookIntegrationEntityListing	getConversationsMessagingIntegrationsFacebook(Integer pageSize, Integer pageNumber, String expand, String supportedContentId, String messagingSettingId)	Get a list of Facebook Integrations
FacebookIntegration	getConversationsMessagingIntegrationsFacebookIntegrationId(GetConversationsMessagingIntegrationsFacebookIntegrationIdRequest request)	Get a Facebook messaging integration
ApiResponse<FacebookIntegration>	getConversationsMessagingIntegrationsFacebookIntegrationId(ApiRequest<Void> request)	Get a Facebook messaging integration
FacebookIntegration	getConversationsMessagingIntegrationsFacebookIntegrationId(String integrationId, String expand)	Get a Facebook messaging integration
ApiResponse<FacebookIntegration>	getConversationsMessagingIntegrationsFacebookIntegrationIdWithHttpInfo(String integrationId, String expand)	Get a Facebook messaging integration
ApiResponse<FacebookIntegrationEntityListing>	getConversationsMessagingIntegrationsFacebookWithHttpInfo(Integer pageSize, Integer pageNumber, String expand, String supportedContentId, String messagingSettingId)	Get a list of Facebook Integrations
InstagramIntegrationEntityListing	getConversationsMessagingIntegrationsInstagram(GetConversationsMessagingIntegrationsInstagramRequest request)	Get a list of Instagram Integrations
ApiResponse<InstagramIntegrationEntityListing>	getConversationsMessagingIntegrationsInstagram(ApiRequest<Void> request)	Get a list of Instagram Integrations
InstagramIntegrationEntityListing	getConversationsMessagingIntegrationsInstagram(Integer pageSize, Integer pageNumber, String expand, String supportedContentId, String messagingSettingId)	Get a list of Instagram Integrations
InstagramIntegration	getConversationsMessagingIntegrationsInstagramIntegrationId(GetConversationsMessagingIntegrationsInstagramIntegrationIdRequest request)	Get Instagram messaging integration
ApiResponse<InstagramIntegration>	getConversationsMessagingIntegrationsInstagramIntegrationId(ApiRequest<Void> request)	Get Instagram messaging integration
InstagramIntegration	getConversationsMessagingIntegrationsInstagramIntegrationId(String integrationId, String expand)	Get Instagram messaging integration
ApiResponse<InstagramIntegration>	getConversationsMessagingIntegrationsInstagramIntegrationIdWithHttpInfo(String integrationId, String expand)	Get Instagram messaging integration
ApiResponse<InstagramIntegrationEntityListing>	getConversationsMessagingIntegrationsInstagramWithHttpInfo(Integer pageSize, Integer pageNumber, String expand, String supportedContentId, String messagingSettingId)	Get a list of Instagram Integrations
OpenIntegrationEntityListing	getConversationsMessagingIntegrationsOpen(GetConversationsMessagingIntegrationsOpenRequest request)	Get a list of Open messaging integrations See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<OpenIntegrationEntityListing>	getConversationsMessagingIntegrationsOpen(ApiRequest<Void> request)	Get a list of Open messaging integrations See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
OpenIntegrationEntityListing	getConversationsMessagingIntegrationsOpen(Integer pageSize, Integer pageNumber, String expand, String supportedContentId, String messagingSettingId)	Get a list of Open messaging integrations See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleBusinessProfileOpenIntegration	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdRequest request)	Get an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleBusinessProfileOpenIntegration>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(ApiRequest<Void> request)	Get an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleBusinessProfileOpenIntegration	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(String integrationId, String expand)	Get an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleBusinessProfileOpenIntegration>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdWithHttpInfo(String integrationId, String expand)	Get an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleOAuthSettingsResponse	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings()	Get Google Business Profile OAuth 2 settings See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleOAuthSettingsResponse	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsRequest request)	Get Google Business Profile OAuth 2 settings See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleOAuthSettingsResponse>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings(ApiRequest<Void> request)	Get Google Business Profile OAuth 2 settings See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleOAuthSettingsResponse>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsWithHttpInfo()	Get Google Business Profile OAuth 2 settings See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleAuthToken	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenRequest request)	Get a Google Auth Token See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleAuthToken>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken(ApiRequest<Void> request)	Get a Google Auth Token See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleAuthToken	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken(String tokenId)	Get a Google Auth Token See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleBusinessProfileAccountListing	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsRequest request)	Get Google Business Profile accounts See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleBusinessProfileAccountListing>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts(ApiRequest<Void> request)	Get Google Business Profile accounts See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleBusinessProfileAccountListing	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts(String tokenId)	Get Google Business Profile accounts See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleBusinessProfileAccountListing>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsWithHttpInfo(String tokenId)	Get Google Business Profile accounts See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleAuthToken>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenWithHttpInfo(String tokenId)	Get a Google Auth Token See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
OpenIntegration	getConversationsMessagingIntegrationsOpenIntegrationId(GetConversationsMessagingIntegrationsOpenIntegrationIdRequest request)	Get an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<OpenIntegration>	getConversationsMessagingIntegrationsOpenIntegrationId(ApiRequest<Void> request)	Get an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
OpenIntegration	getConversationsMessagingIntegrationsOpenIntegrationId(String integrationId, String expand)	Get an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<OpenIntegration>	getConversationsMessagingIntegrationsOpenIntegrationIdWithHttpInfo(String integrationId, String expand)	Get an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<OpenIntegrationEntityListing>	getConversationsMessagingIntegrationsOpenWithHttpInfo(Integer pageSize, Integer pageNumber, String expand, String supportedContentId, String messagingSettingId)	Get a list of Open messaging integrations See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
TwitterIntegrationEntityListing	getConversationsMessagingIntegrationsTwitter(GetConversationsMessagingIntegrationsTwitterRequest request)	Get a list of Twitter Integrations
ApiResponse<TwitterIntegrationEntityListing>	getConversationsMessagingIntegrationsTwitter(ApiRequest<Void> request)	Get a list of Twitter Integrations
TwitterIntegrationEntityListing	getConversationsMessagingIntegrationsTwitter(Integer pageSize, Integer pageNumber, String expand, String supportedContentId, String messagingSettingId)	Get a list of Twitter Integrations
TwitterIntegration	getConversationsMessagingIntegrationsTwitterIntegrationId(GetConversationsMessagingIntegrationsTwitterIntegrationIdRequest request)	Get Twitter messaging integration
ApiResponse<TwitterIntegration>	getConversationsMessagingIntegrationsTwitterIntegrationId(ApiRequest<Void> request)	Get Twitter messaging integration
TwitterIntegration	getConversationsMessagingIntegrationsTwitterIntegrationId(String integrationId, String expand)	Get Twitter messaging integration
ApiResponse<TwitterIntegration>	getConversationsMessagingIntegrationsTwitterIntegrationIdWithHttpInfo(String integrationId, String expand)	Get Twitter messaging integration
TwitterSignupOAuthSettings	getConversationsMessagingIntegrationsTwitterOauthSettings()	Get twitter oauth settings
TwitterSignupOAuthSettings	getConversationsMessagingIntegrationsTwitterOauthSettings(GetConversationsMessagingIntegrationsTwitterOauthSettingsRequest request)	Get twitter oauth settings
ApiResponse<TwitterSignupOAuthSettings>	getConversationsMessagingIntegrationsTwitterOauthSettings(ApiRequest<Void> request)	Get twitter oauth settings
ApiResponse<TwitterSignupOAuthSettings>	getConversationsMessagingIntegrationsTwitterOauthSettingsWithHttpInfo()	Get twitter oauth settings
ApiResponse<TwitterIntegrationEntityListing>	getConversationsMessagingIntegrationsTwitterWithHttpInfo(Integer pageSize, Integer pageNumber, String expand, String supportedContentId, String messagingSettingId)	Get a list of Twitter Integrations
WhatsAppIntegrationEntityListing	getConversationsMessagingIntegrationsWhatsapp(GetConversationsMessagingIntegrationsWhatsappRequest request)	Get a list of WhatsApp Integrations
ApiResponse<WhatsAppIntegrationEntityListing>	getConversationsMessagingIntegrationsWhatsapp(ApiRequest<Void> request)	Get a list of WhatsApp Integrations
WhatsAppIntegrationEntityListing	getConversationsMessagingIntegrationsWhatsapp(Integer pageSize, Integer pageNumber, String expand, String supportedContentId, String messagingSettingId)	Get a list of WhatsApp Integrations
WhatsAppIntegration	getConversationsMessagingIntegrationsWhatsappIntegrationId(GetConversationsMessagingIntegrationsWhatsappIntegrationIdRequest request)	Get a WhatsApp messaging integration
ApiResponse<WhatsAppIntegration>	getConversationsMessagingIntegrationsWhatsappIntegrationId(ApiRequest<Void> request)	Get a WhatsApp messaging integration
WhatsAppIntegration	getConversationsMessagingIntegrationsWhatsappIntegrationId(String integrationId, String expand)	Get a WhatsApp messaging integration
ApiResponse<WhatsAppIntegration>	getConversationsMessagingIntegrationsWhatsappIntegrationIdWithHttpInfo(String integrationId, String expand)	Get a WhatsApp messaging integration
ApiResponse<WhatsAppIntegrationEntityListing>	getConversationsMessagingIntegrationsWhatsappWithHttpInfo(Integer pageSize, Integer pageNumber, String expand, String supportedContentId, String messagingSettingId)	Get a list of WhatsApp Integrations
ApiResponse<MessagingIntegrationEntityListing>	getConversationsMessagingIntegrationsWithHttpInfo(Integer pageSize, Integer pageNumber, List<String> expand, String supportedContentId, String messagingSettingId)	Get a list of Integrations
TwitterOAuthSettings	getConversationsMessagingIntegrationTwitterOauthSettings(GetConversationsMessagingIntegrationTwitterOauthSettingsRequest request)	Get twitter oauth settings to patch an integration
ApiResponse<TwitterOAuthSettings>	getConversationsMessagingIntegrationTwitterOauthSettings(ApiRequest<Void> request)	Get twitter oauth settings to patch an integration
TwitterOAuthSettings	getConversationsMessagingIntegrationTwitterOauthSettings(String integrationId)	Get twitter oauth settings to patch an integration
ApiResponse<TwitterOAuthSettings>	getConversationsMessagingIntegrationTwitterOauthSettingsWithHttpInfo(String integrationId)	Get twitter oauth settings to patch an integration
OAuthAppleAuthorizationResponse	getConversationsMessagingOauthAppleCallback(GetConversationsMessagingOauthAppleCallbackRequest request)	Call Authentication provider callback to validate state and code
ApiResponse<OAuthAppleAuthorizationResponse>	getConversationsMessagingOauthAppleCallback(ApiRequest<Void> request)	Call Authentication provider callback to validate state and code
OAuthAppleAuthorizationResponse	getConversationsMessagingOauthAppleCallback(String code, String state, String error)	Call Authentication provider callback to validate state and code
ApiResponse<OAuthAppleAuthorizationResponse>	getConversationsMessagingOauthAppleCallbackWithHttpInfo(String code, String state, String error)	Call Authentication provider callback to validate state and code
MessagingSetting	getConversationsMessagingSetting(GetConversationsMessagingSettingRequest request)	Get a messaging setting
ApiResponse<MessagingSetting>	getConversationsMessagingSetting(ApiRequest<Void> request)	Get a messaging setting
MessagingSetting	getConversationsMessagingSetting(String messageSettingId)	Get a messaging setting
MessagingConfigListing	getConversationsMessagingSettings(GetConversationsMessagingSettingsRequest request)	Get a list of messaging settings
ApiResponse<MessagingConfigListing>	getConversationsMessagingSettings(ApiRequest<Void> request)	Get a list of messaging settings
MessagingConfigListing	getConversationsMessagingSettings(Integer pageSize, Integer pageNumber)	Get a list of messaging settings
MessagingSetting	getConversationsMessagingSettingsDefault()	Get the organization's default settings that will be used as the default when creating an integration.
MessagingSetting	getConversationsMessagingSettingsDefault(GetConversationsMessagingSettingsDefaultRequest request)	Get the organization's default settings that will be used as the default when creating an integration.
ApiResponse<MessagingSetting>	getConversationsMessagingSettingsDefault(ApiRequest<Void> request)	Get the organization's default settings that will be used as the default when creating an integration.
ApiResponse<MessagingSetting>	getConversationsMessagingSettingsDefaultWithHttpInfo()	Get the organization's default settings that will be used as the default when creating an integration.
ApiResponse<MessagingConfigListing>	getConversationsMessagingSettingsWithHttpInfo(Integer pageSize, Integer pageNumber)	Get a list of messaging settings
ApiResponse<MessagingSetting>	getConversationsMessagingSettingWithHttpInfo(String messageSettingId)	Get a messaging setting
SupportedContentListing	getConversationsMessagingSupportedcontent(GetConversationsMessagingSupportedcontentRequest request)	Get a list of Supported Content profiles
ApiResponse<SupportedContentListing>	getConversationsMessagingSupportedcontent(ApiRequest<Void> request)	Get a list of Supported Content profiles
SupportedContentListing	getConversationsMessagingSupportedcontent(Integer pageSize, Integer pageNumber)	Get a list of Supported Content profiles
SupportedContent	getConversationsMessagingSupportedcontentDefault()	Get the organization's default supported content profile that will be used as the default when creating an integration.
SupportedContent	getConversationsMessagingSupportedcontentDefault(GetConversationsMessagingSupportedcontentDefaultRequest request)	Get the organization's default supported content profile that will be used as the default when creating an integration.
ApiResponse<SupportedContent>	getConversationsMessagingSupportedcontentDefault(ApiRequest<Void> request)	Get the organization's default supported content profile that will be used as the default when creating an integration.
ApiResponse<SupportedContent>	getConversationsMessagingSupportedcontentDefaultWithHttpInfo()	Get the organization's default supported content profile that will be used as the default when creating an integration.
SupportedContent	getConversationsMessagingSupportedcontentSupportedContentId(GetConversationsMessagingSupportedcontentSupportedContentIdRequest request)	Get a supported content profile
ApiResponse<SupportedContent>	getConversationsMessagingSupportedcontentSupportedContentId(ApiRequest<Void> request)	Get a supported content profile
SupportedContent	getConversationsMessagingSupportedcontentSupportedContentId(String supportedContentId)	Get a supported content profile
ApiResponse<SupportedContent>	getConversationsMessagingSupportedcontentSupportedContentIdWithHttpInfo(String supportedContentId)	Get a supported content profile
ApiResponse<SupportedContentListing>	getConversationsMessagingSupportedcontentWithHttpInfo(Integer pageSize, Integer pageNumber)	Get a list of Supported Content profiles
ConversationThreadingWindow	getConversationsMessagingThreadingtimeline()	Get conversation threading window timeline for each messaging type Conversation messaging threading timeline is a setting defined for each messenger type in your organization.
ConversationThreadingWindow	getConversationsMessagingThreadingtimeline(GetConversationsMessagingThreadingtimelineRequest request)	Get conversation threading window timeline for each messaging type Conversation messaging threading timeline is a setting defined for each messenger type in your organization.
ApiResponse<ConversationThreadingWindow>	getConversationsMessagingThreadingtimeline(ApiRequest<Void> request)	Get conversation threading window timeline for each messaging type Conversation messaging threading timeline is a setting defined for each messenger type in your organization.
ApiResponse<ConversationThreadingWindow>	getConversationsMessagingThreadingtimelineWithHttpInfo()	Get conversation threading window timeline for each messaging type Conversation messaging threading timeline is a setting defined for each messenger type in your organization.
AssignedWrapupCode	getConversationsScreenshareParticipantCommunicationWrapup(GetConversationsScreenshareParticipantCommunicationWrapupRequest request)	Deprecated.
ApiResponse<AssignedWrapupCode>	getConversationsScreenshareParticipantCommunicationWrapup(ApiRequest<Void> request)	Deprecated.
AssignedWrapupCode	getConversationsScreenshareParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, Boolean provisional)	Deprecated.
ApiResponse<AssignedWrapupCode>	getConversationsScreenshareParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, Boolean provisional)	Deprecated.
Settings	getConversationsSettings()	Get Settings
Settings	getConversationsSettings(GetConversationsSettingsRequest request)	Get Settings
ApiResponse<Settings>	getConversationsSettings(ApiRequest<Void> request)	Get Settings
ApiResponse<Settings>	getConversationsSettingsWithHttpInfo()	Get Settings
AssignedWrapupCode	getConversationsSocialParticipantCommunicationWrapup(GetConversationsSocialParticipantCommunicationWrapupRequest request)	Get the wrap-up for this conversation communication.
ApiResponse<AssignedWrapupCode>	getConversationsSocialParticipantCommunicationWrapup(ApiRequest<Void> request)	Get the wrap-up for this conversation communication.
AssignedWrapupCode	getConversationsSocialParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, Boolean provisional)	Get the wrap-up for this conversation communication.
ApiResponse<AssignedWrapupCode>	getConversationsSocialParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, Boolean provisional)	Get the wrap-up for this conversation communication.
Suggestion	getConversationSuggestion(GetConversationSuggestionRequest request)	Get Suggestion.
ApiResponse<Suggestion>	getConversationSuggestion(ApiRequest<Void> request)	Get Suggestion.
Suggestion	getConversationSuggestion(String conversationId, String suggestionId)	Get Suggestion.
SuggestionListing	getConversationSuggestions(GetConversationSuggestionsRequest request)	Get all suggestions for a conversation.
ApiResponse<SuggestionListing>	getConversationSuggestions(ApiRequest<Void> request)	Get all suggestions for a conversation.
SuggestionListing	getConversationSuggestions(String conversationId, String before, String after, String pageSize, String type, String state)	Get all suggestions for a conversation.
ApiResponse<SuggestionListing>	getConversationSuggestionsWithHttpInfo(String conversationId, String before, String after, String pageSize, String type, String state)	Get all suggestions for a conversation.
ApiResponse<Suggestion>	getConversationSuggestionWithHttpInfo(String conversationId, String suggestionId)	Get Suggestion.
ConversationSummariesGetResponse	getConversationSummaries(GetConversationSummariesRequest request)	Get the summaries of the conversation.
ApiResponse<ConversationSummariesGetResponse>	getConversationSummaries(ApiRequest<Void> request)	Get the summaries of the conversation.
ConversationSummariesGetResponse	getConversationSummaries(String conversationId)	Get the summaries of the conversation.
ApiResponse<ConversationSummariesGetResponse>	getConversationSummariesWithHttpInfo(String conversationId)	Get the summaries of the conversation.
VideoConferenceDetails	getConversationsVideoDetails(GetConversationsVideoDetailsRequest request)	Get video conference details (e.g. the current number of active participants).
ApiResponse<VideoConferenceDetails>	getConversationsVideoDetails(ApiRequest<Void> request)	Get video conference details (e.g. the current number of active participants).
VideoConferenceDetails	getConversationsVideoDetails(String conferenceId)	Get video conference details (e.g. the current number of active participants).
ApiResponse<VideoConferenceDetails>	getConversationsVideoDetailsWithHttpInfo(String conferenceId)	Get video conference details (e.g. the current number of active participants).
AssignedWrapupCode	getConversationsVideoParticipantCommunicationWrapup(GetConversationsVideoParticipantCommunicationWrapupRequest request)	Get the wrap-up for this conversation communication.
ApiResponse<AssignedWrapupCode>	getConversationsVideoParticipantCommunicationWrapup(ApiRequest<Void> request)	Get the wrap-up for this conversation communication.
AssignedWrapupCode	getConversationsVideoParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, Boolean provisional)	Get the wrap-up for this conversation communication.
ApiResponse<AssignedWrapupCode>	getConversationsVideoParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, Boolean provisional)	Get the wrap-up for this conversation communication.
MeetingIdRecord	getConversationsVideosMeeting(GetConversationsVideosMeetingRequest request)	Gets a record for a given meetingId
ApiResponse<MeetingIdRecord>	getConversationsVideosMeeting(ApiRequest<Void> request)	Gets a record for a given meetingId
MeetingIdRecord	getConversationsVideosMeeting(String meetingId)	Gets a record for a given meetingId
ApiResponse<MeetingIdRecord>	getConversationsVideosMeetingWithHttpInfo(String meetingId)	Gets a record for a given meetingId
ApiResponse<ConversationEntityListing>	getConversationsWithHttpInfo(String communicationType)	Get active conversations for the logged in user
ApiResponse<Conversation>	getConversationWithHttpInfo(String conversationId)	Get conversation
void	patchConversationCustomattributes(PatchConversationCustomattributesRequest request)	Update a single custom attributes record by amending the data with only the provided fields.
ApiResponse<Void>	patchConversationCustomattributes(ApiRequest<CustomAttributesPatchRequest> request)	Update a single custom attributes record by amending the data with only the provided fields.
void	patchConversationCustomattributes(String conversationId, CustomAttributesPatchRequest body)	Update a single custom attributes record by amending the data with only the provided fields.
CustomAttributesBulkUpdateResponseMap	patchConversationCustomattributesBulk(PatchConversationCustomattributesBulkRequest request)	Update a list of custom attributes record by amending the data with only the provided fields.
ApiResponse<CustomAttributesBulkUpdateResponseMap>	patchConversationCustomattributesBulk(ApiRequest<List<CustomAttributesPatchRequest>> request)	Update a list of custom attributes record by amending the data with only the provided fields.
CustomAttributesBulkUpdateResponseMap	patchConversationCustomattributesBulk(String conversationId, List<CustomAttributesPatchRequest> body)	Update a list of custom attributes record by amending the data with only the provided fields.
ApiResponse<CustomAttributesBulkUpdateResponseMap>	patchConversationCustomattributesBulkWithHttpInfo(String conversationId, List<CustomAttributesPatchRequest> body)	Update a list of custom attributes record by amending the data with only the provided fields.
ApiResponse<Void>	patchConversationCustomattributesWithHttpInfo(String conversationId, CustomAttributesPatchRequest body)	Update a single custom attributes record by amending the data with only the provided fields.
void	patchConversationParticipant(PatchConversationParticipantRequest request)	Update a participant.
ApiResponse<Void>	patchConversationParticipant(ApiRequest<MediaParticipantRequest> request)	Update a participant.
void	patchConversationParticipant(String conversationId, String participantId, MediaParticipantRequest body)	Update a participant.
void	patchConversationParticipantAttributes(PatchConversationParticipantAttributesRequest request)	Update the attributes on a conversation participant.
ApiResponse<Void>	patchConversationParticipantAttributes(ApiRequest<ParticipantAttributes> request)	Update the attributes on a conversation participant.
void	patchConversationParticipantAttributes(String conversationId, String participantId, ParticipantAttributes body)	Update the attributes on a conversation participant.
ApiResponse<Void>	patchConversationParticipantAttributesWithHttpInfo(String conversationId, String participantId, ParticipantAttributes body)	Update the attributes on a conversation participant.
ApiResponse<Void>	patchConversationParticipantWithHttpInfo(String conversationId, String participantId, MediaParticipantRequest body)	Update a participant.
void	patchConversationRecordingstate(PatchConversationRecordingstateRequest request)	Update a conversation by setting its recording state
ApiResponse<Void>	patchConversationRecordingstate(ApiRequest<SetRecordingState> request)	Update a conversation by setting its recording state
void	patchConversationRecordingstate(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
ApiResponse<Void>	patchConversationRecordingstateWithHttpInfo(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
AfterCallWorkUpdate	patchConversationsAftercallworkConversationIdParticipantCommunication(PatchConversationsAftercallworkConversationIdParticipantCommunicationRequest request)	Update after-call work for this conversation communication.
ApiResponse<AfterCallWorkUpdate>	patchConversationsAftercallworkConversationIdParticipantCommunication(ApiRequest<AfterCallWorkUpdate> request)	Update after-call work for this conversation communication.
AfterCallWorkUpdate	patchConversationsAftercallworkConversationIdParticipantCommunication(String conversationId, String participantId, String communicationId, AfterCallWorkUpdate body)	Update after-call work for this conversation communication.
ApiResponse<AfterCallWorkUpdate>	patchConversationsAftercallworkConversationIdParticipantCommunicationWithHttpInfo(String conversationId, String participantId, String communicationId, AfterCallWorkUpdate body)	Update after-call work for this conversation communication.
Conversation	patchConversationsCall(PatchConversationsCallRequest request)	Update a conversation by setting its recording state, merging in other conversations to create a conference, or disconnecting all of the participants
ApiResponse<Conversation>	patchConversationsCall(ApiRequest<Conversation> request)	Update a conversation by setting its recording state, merging in other conversations to create a conference, or disconnecting all of the participants
Conversation	patchConversationsCall(String conversationId, Conversation body)	Update a conversation by setting its recording state, merging in other conversations to create a conference, or disconnecting all of the participants
Conversation	patchConversationsCallback(PatchConversationsCallbackRequest request)	Update a conversation by disconnecting all of the participants
ApiResponse<Conversation>	patchConversationsCallback(ApiRequest<Conversation> request)	Update a conversation by disconnecting all of the participants
Conversation	patchConversationsCallback(String conversationId, Conversation body)	Update a conversation by disconnecting all of the participants
void	patchConversationsCallbackParticipant(PatchConversationsCallbackParticipantRequest request)	Update conversation participant
ApiResponse<Void>	patchConversationsCallbackParticipant(ApiRequest<MediaParticipantRequest> request)	Update conversation participant
void	patchConversationsCallbackParticipant(String conversationId, String participantId, MediaParticipantRequest body)	Update conversation participant
ParticipantAttributes	patchConversationsCallbackParticipantAttributes(PatchConversationsCallbackParticipantAttributesRequest request)	Update the attributes on a conversation participant.
ApiResponse<ParticipantAttributes>	patchConversationsCallbackParticipantAttributes(ApiRequest<ParticipantAttributes> request)	Update the attributes on a conversation participant.
ParticipantAttributes	patchConversationsCallbackParticipantAttributes(String conversationId, String participantId, ParticipantAttributes body)	Update the attributes on a conversation participant.
ApiResponse<ParticipantAttributes>	patchConversationsCallbackParticipantAttributesWithHttpInfo(String conversationId, String participantId, ParticipantAttributes body)	Update the attributes on a conversation participant.
Empty	patchConversationsCallbackParticipantCommunication(PatchConversationsCallbackParticipantCommunicationRequest request)	Update conversation participant's communication by disconnecting it.
ApiResponse<Empty>	patchConversationsCallbackParticipantCommunication(ApiRequest<MediaParticipantRequest> request)	Update conversation participant's communication by disconnecting it.
Empty	patchConversationsCallbackParticipantCommunication(String conversationId, String participantId, String communicationId, MediaParticipantRequest body)	Update conversation participant's communication by disconnecting it.
ApiResponse<Empty>	patchConversationsCallbackParticipantCommunicationWithHttpInfo(String conversationId, String participantId, String communicationId, MediaParticipantRequest body)	Update conversation participant's communication by disconnecting it.
ApiResponse<Void>	patchConversationsCallbackParticipantWithHttpInfo(String conversationId, String participantId, MediaParticipantRequest body)	Update conversation participant
PatchCallbackResponse	patchConversationsCallbacks(PatchConversationsCallbacksRequest request)	Update a scheduled callback
ApiResponse<PatchCallbackResponse>	patchConversationsCallbacks(ApiRequest<PatchCallbackRequest> request)	Update a scheduled callback
PatchCallbackResponse	patchConversationsCallbacks(PatchCallbackRequest body)	Update a scheduled callback
ApiResponse<PatchCallbackResponse>	patchConversationsCallbacksWithHttpInfo(PatchCallbackRequest body)	Update a scheduled callback
ApiResponse<Conversation>	patchConversationsCallbackWithHttpInfo(String conversationId, Conversation body)	Update a conversation by disconnecting all of the participants
void	patchConversationsCallConference(PatchConversationsCallConferenceRequest request)	Update a conversation by merging in other conversations to create a conference
ApiResponse<Void>	patchConversationsCallConference(ApiRequest<UpdateConferenceRequest> request)	Update a conversation by merging in other conversations to create a conference
void	patchConversationsCallConference(String conversationId, UpdateConferenceRequest body)	Update a conversation by merging in other conversations to create a conference
ApiResponse<Void>	patchConversationsCallConferenceWithHttpInfo(String conversationId, UpdateConferenceRequest body)	Update a conversation by merging in other conversations to create a conference
void	patchConversationsCallParticipant(PatchConversationsCallParticipantRequest request)	Update conversation participant
ApiResponse<Void>	patchConversationsCallParticipant(ApiRequest<MediaParticipantRequest> request)	Update conversation participant
void	patchConversationsCallParticipant(String conversationId, String participantId, MediaParticipantRequest body)	Update conversation participant
ParticipantAttributes	patchConversationsCallParticipantAttributes(PatchConversationsCallParticipantAttributesRequest request)	Update the attributes on a conversation participant.
ApiResponse<ParticipantAttributes>	patchConversationsCallParticipantAttributes(ApiRequest<ParticipantAttributes> request)	Update the attributes on a conversation participant.
ParticipantAttributes	patchConversationsCallParticipantAttributes(String conversationId, String participantId, ParticipantAttributes body)	Update the attributes on a conversation participant.
ApiResponse<ParticipantAttributes>	patchConversationsCallParticipantAttributesWithHttpInfo(String conversationId, String participantId, ParticipantAttributes body)	Update the attributes on a conversation participant.
Empty	patchConversationsCallParticipantCommunication(PatchConversationsCallParticipantCommunicationRequest request)	Update conversation participant's communication by disconnecting it.
ApiResponse<Empty>	patchConversationsCallParticipantCommunication(ApiRequest<MediaParticipantRequest> request)	Update conversation participant's communication by disconnecting it.
Empty	patchConversationsCallParticipantCommunication(String conversationId, String participantId, String communicationId, MediaParticipantRequest body)	Update conversation participant's communication by disconnecting it.
void	patchConversationsCallParticipantCommunicationPostflowaction(PatchConversationsCallParticipantCommunicationPostflowactionRequest request)	Set mandatory post call actions.
ApiResponse<Void>	patchConversationsCallParticipantCommunicationPostflowaction(ApiRequest<MandatoryPostCallActionInput> request)	Set mandatory post call actions.
void	patchConversationsCallParticipantCommunicationPostflowaction(String conversationId, String participantId, String communicationId, MandatoryPostCallActionInput body)	Set mandatory post call actions.
ApiResponse<Void>	patchConversationsCallParticipantCommunicationPostflowactionWithHttpInfo(String conversationId, String participantId, String communicationId, MandatoryPostCallActionInput body)	Set mandatory post call actions.
ApiResponse<Empty>	patchConversationsCallParticipantCommunicationWithHttpInfo(String conversationId, String participantId, String communicationId, MediaParticipantRequest body)	Update conversation participant's communication by disconnecting it.
ConsultTransferResponse	patchConversationsCallParticipantConsult(PatchConversationsCallParticipantConsultRequest request)	Change who can speak
ApiResponse<ConsultTransferResponse>	patchConversationsCallParticipantConsult(ApiRequest<ConsultTransferUpdate> request)	Change who can speak
ConsultTransferResponse	patchConversationsCallParticipantConsult(String conversationId, String participantId, ConsultTransferUpdate body)	Change who can speak
ApiResponse<ConsultTransferResponse>	patchConversationsCallParticipantConsultWithHttpInfo(String conversationId, String participantId, ConsultTransferUpdate body)	Change who can speak
void	patchConversationsCallParticipantUserUserId(PatchConversationsCallParticipantUserUserIdRequest request)	Update conversation participant on behalf of a user
ApiResponse<Void>	patchConversationsCallParticipantUserUserId(ApiRequest<MediaParticipantRequest> request)	Update conversation participant on behalf of a user
void	patchConversationsCallParticipantUserUserId(String conversationId, String participantId, String userId, MediaParticipantRequest body)	Update conversation participant on behalf of a user
ApiResponse<Void>	patchConversationsCallParticipantUserUserIdWithHttpInfo(String conversationId, String participantId, String userId, MediaParticipantRequest body)	Update conversation participant on behalf of a user
ApiResponse<Void>	patchConversationsCallParticipantWithHttpInfo(String conversationId, String participantId, MediaParticipantRequest body)	Update conversation participant
ApiResponse<Conversation>	patchConversationsCallWithHttpInfo(String conversationId, Conversation body)	Update a conversation by setting its recording state, merging in other conversations to create a conference, or disconnecting all of the participants
Conversation	patchConversationsChat(PatchConversationsChatRequest request)	Deprecated.
ApiResponse<Conversation>	patchConversationsChat(ApiRequest<Conversation> request)	Deprecated.
Conversation	patchConversationsChat(String conversationId, Conversation body)	Deprecated.
void	patchConversationsChatParticipant(PatchConversationsChatParticipantRequest request)	Deprecated.
ApiResponse<Void>	patchConversationsChatParticipant(ApiRequest<MediaParticipantRequest> request)	Deprecated.
void	patchConversationsChatParticipant(String conversationId, String participantId, MediaParticipantRequest body)	Deprecated.
ParticipantAttributes	patchConversationsChatParticipantAttributes(PatchConversationsChatParticipantAttributesRequest request)	Deprecated.
ApiResponse<ParticipantAttributes>	patchConversationsChatParticipantAttributes(ApiRequest<ParticipantAttributes> request)	Deprecated.
ParticipantAttributes	patchConversationsChatParticipantAttributes(String conversationId, String participantId, ParticipantAttributes body)	Deprecated.
ApiResponse<ParticipantAttributes>	patchConversationsChatParticipantAttributesWithHttpInfo(String conversationId, String participantId, ParticipantAttributes body)	Deprecated.
Empty	patchConversationsChatParticipantCommunication(PatchConversationsChatParticipantCommunicationRequest request)	Deprecated.
ApiResponse<Empty>	patchConversationsChatParticipantCommunication(ApiRequest<MediaParticipantRequest> request)	Deprecated.
Empty	patchConversationsChatParticipantCommunication(String conversationId, String participantId, String communicationId, MediaParticipantRequest body)	Deprecated.
ApiResponse<Empty>	patchConversationsChatParticipantCommunicationWithHttpInfo(String conversationId, String participantId, String communicationId, MediaParticipantRequest body)	Deprecated.
ApiResponse<Void>	patchConversationsChatParticipantWithHttpInfo(String conversationId, String participantId, MediaParticipantRequest body)	Deprecated.
ApiResponse<Conversation>	patchConversationsChatWithHttpInfo(String conversationId, Conversation body)	Deprecated.
Conversation	patchConversationsCobrowsesession(PatchConversationsCobrowsesessionRequest request)	Deprecated.
ApiResponse<Conversation>	patchConversationsCobrowsesession(ApiRequest<Conversation> request)	Deprecated.
Conversation	patchConversationsCobrowsesession(String conversationId, Conversation body)	Deprecated.
void	patchConversationsCobrowsesessionParticipant(PatchConversationsCobrowsesessionParticipantRequest request)	Deprecated.
ApiResponse<Void>	patchConversationsCobrowsesessionParticipant(ApiRequest<MediaParticipantRequest> request)	Deprecated.
void	patchConversationsCobrowsesessionParticipant(String conversationId, String participantId, MediaParticipantRequest body)	Deprecated.
ParticipantAttributes	patchConversationsCobrowsesessionParticipantAttributes(PatchConversationsCobrowsesessionParticipantAttributesRequest request)	Deprecated.
ApiResponse<ParticipantAttributes>	patchConversationsCobrowsesessionParticipantAttributes(ApiRequest<ParticipantAttributes> request)	Deprecated.
ParticipantAttributes	patchConversationsCobrowsesessionParticipantAttributes(String conversationId, String participantId, ParticipantAttributes body)	Deprecated.
ApiResponse<ParticipantAttributes>	patchConversationsCobrowsesessionParticipantAttributesWithHttpInfo(String conversationId, String participantId, ParticipantAttributes body)	Deprecated.
Empty	patchConversationsCobrowsesessionParticipantCommunication(PatchConversationsCobrowsesessionParticipantCommunicationRequest request)	Deprecated.
ApiResponse<Empty>	patchConversationsCobrowsesessionParticipantCommunication(ApiRequest<MediaParticipantRequest> request)	Deprecated.
Empty	patchConversationsCobrowsesessionParticipantCommunication(String conversationId, String participantId, String communicationId, MediaParticipantRequest body)	Deprecated.
ApiResponse<Empty>	patchConversationsCobrowsesessionParticipantCommunicationWithHttpInfo(String conversationId, String participantId, String communicationId, MediaParticipantRequest body)	Deprecated.
ApiResponse<Void>	patchConversationsCobrowsesessionParticipantWithHttpInfo(String conversationId, String participantId, MediaParticipantRequest body)	Deprecated.
ApiResponse<Conversation>	patchConversationsCobrowsesessionWithHttpInfo(String conversationId, Conversation body)	Deprecated.
String	patchConversationSecureattributes(PatchConversationSecureattributesRequest request)	Update the secure attributes on a conversation.
ApiResponse<String>	patchConversationSecureattributes(ApiRequest<ConversationSecureAttributes> request)	Update the secure attributes on a conversation.
String	patchConversationSecureattributes(String conversationId, ConversationSecureAttributes body)	Update the secure attributes on a conversation.
ApiResponse<String>	patchConversationSecureattributesWithHttpInfo(String conversationId, ConversationSecureAttributes body)	Update the secure attributes on a conversation.
Conversation	patchConversationsEmail(PatchConversationsEmailRequest request)	Update a conversation by disconnecting all of the participants
ApiResponse<Conversation>	patchConversationsEmail(ApiRequest<Conversation> request)	Update a conversation by disconnecting all of the participants
Conversation	patchConversationsEmail(String conversationId, Conversation body)	Update a conversation by disconnecting all of the participants
EmailMessage	patchConversationsEmailMessagesDraft(PatchConversationsEmailMessagesDraftRequest request)	Reset conversation draft to its initial state and/or auto-fill draft content
ApiResponse<EmailMessage>	patchConversationsEmailMessagesDraft(ApiRequest<DraftManipulationRequest> request)	Reset conversation draft to its initial state and/or auto-fill draft content
EmailMessage	patchConversationsEmailMessagesDraft(String conversationId, Boolean autoFill, Boolean discard, DraftManipulationRequest body)	Reset conversation draft to its initial state and/or auto-fill draft content
ApiResponse<EmailMessage>	patchConversationsEmailMessagesDraftWithHttpInfo(String conversationId, Boolean autoFill, Boolean discard, DraftManipulationRequest body)	Reset conversation draft to its initial state and/or auto-fill draft content
void	patchConversationsEmailParticipant(PatchConversationsEmailParticipantRequest request)	Update conversation participant
ApiResponse<Void>	patchConversationsEmailParticipant(ApiRequest<MediaParticipantRequest> request)	Update conversation participant
void	patchConversationsEmailParticipant(String conversationId, String participantId, MediaParticipantRequest body)	Update conversation participant
ParticipantAttributes	patchConversationsEmailParticipantAttributes(PatchConversationsEmailParticipantAttributesRequest request)	Update the attributes on a conversation participant.
ApiResponse<ParticipantAttributes>	patchConversationsEmailParticipantAttributes(ApiRequest<ParticipantAttributes> request)	Update the attributes on a conversation participant.
ParticipantAttributes	patchConversationsEmailParticipantAttributes(String conversationId, String participantId, ParticipantAttributes body)	Update the attributes on a conversation participant.
ApiResponse<ParticipantAttributes>	patchConversationsEmailParticipantAttributesWithHttpInfo(String conversationId, String participantId, ParticipantAttributes body)	Update the attributes on a conversation participant.
Empty	patchConversationsEmailParticipantCommunication(PatchConversationsEmailParticipantCommunicationRequest request)	Update conversation participant's communication by disconnecting it.
ApiResponse<Empty>	patchConversationsEmailParticipantCommunication(ApiRequest<MediaParticipantRequest> request)	Update conversation participant's communication by disconnecting it.
Empty	patchConversationsEmailParticipantCommunication(String conversationId, String participantId, String communicationId, MediaParticipantRequest body)	Update conversation participant's communication by disconnecting it.
ApiResponse<Empty>	patchConversationsEmailParticipantCommunicationWithHttpInfo(String conversationId, String participantId, String communicationId, MediaParticipantRequest body)	Update conversation participant's communication by disconnecting it.
void	patchConversationsEmailParticipantParkingstate(PatchConversationsEmailParticipantParkingstateRequest request)	Update conversation by setting its parking state
ApiResponse<Void>	patchConversationsEmailParticipantParkingstate(ApiRequest<ParkingStateRequest> request)	Update conversation by setting its parking state
void	patchConversationsEmailParticipantParkingstate(String conversationId, String participantId, ParkingStateRequest body)	Update conversation by setting its parking state
ApiResponse<Void>	patchConversationsEmailParticipantParkingstateWithHttpInfo(String conversationId, String participantId, ParkingStateRequest body)	Update conversation by setting its parking state
ApiResponse<Void>	patchConversationsEmailParticipantWithHttpInfo(String conversationId, String participantId, MediaParticipantRequest body)	Update conversation participant
ApiResponse<Conversation>	patchConversationsEmailWithHttpInfo(String conversationId, Conversation body)	Update a conversation by disconnecting all of the participants
Conversation	patchConversationsMessage(PatchConversationsMessageRequest request)	Update a conversation by disconnecting all of the participants
ApiResponse<Conversation>	patchConversationsMessage(ApiRequest<Conversation> request)	Update a conversation by disconnecting all of the participants
Conversation	patchConversationsMessage(String conversationId, Conversation body)	Update a conversation by disconnecting all of the participants
void	patchConversationsMessageParticipant(PatchConversationsMessageParticipantRequest request)	Update conversation participant
ApiResponse<Void>	patchConversationsMessageParticipant(ApiRequest<MediaParticipantRequest> request)	Update conversation participant
void	patchConversationsMessageParticipant(String conversationId, String participantId, MediaParticipantRequest body)	Update conversation participant
ParticipantAttributes	patchConversationsMessageParticipantAttributes(PatchConversationsMessageParticipantAttributesRequest request)	Update the attributes on a conversation participant.
ApiResponse<ParticipantAttributes>	patchConversationsMessageParticipantAttributes(ApiRequest<ParticipantAttributes> request)	Update the attributes on a conversation participant.
ParticipantAttributes	patchConversationsMessageParticipantAttributes(String conversationId, String participantId, ParticipantAttributes body)	Update the attributes on a conversation participant.
ApiResponse<ParticipantAttributes>	patchConversationsMessageParticipantAttributesWithHttpInfo(String conversationId, String participantId, ParticipantAttributes body)	Update the attributes on a conversation participant.
Empty	patchConversationsMessageParticipantCommunication(PatchConversationsMessageParticipantCommunicationRequest request)	Update conversation participant's communication by disconnecting it.
ApiResponse<Empty>	patchConversationsMessageParticipantCommunication(ApiRequest<MediaParticipantRequest> request)	Update conversation participant's communication by disconnecting it.
Empty	patchConversationsMessageParticipantCommunication(String conversationId, String participantId, String communicationId, MediaParticipantRequest body)	Update conversation participant's communication by disconnecting it.
ApiResponse<Empty>	patchConversationsMessageParticipantCommunicationWithHttpInfo(String conversationId, String participantId, String communicationId, MediaParticipantRequest body)	Update conversation participant's communication by disconnecting it.
void	patchConversationsMessageParticipantParkingstate(PatchConversationsMessageParticipantParkingstateRequest request)	Update conversation by setting its parking state
ApiResponse<Void>	patchConversationsMessageParticipantParkingstate(ApiRequest<ParkingStateRequest> request)	Update conversation by setting its parking state
void	patchConversationsMessageParticipantParkingstate(String conversationId, String participantId, ParkingStateRequest body)	Update conversation by setting its parking state
ApiResponse<Void>	patchConversationsMessageParticipantParkingstateWithHttpInfo(String conversationId, String participantId, ParkingStateRequest body)	Update conversation by setting its parking state
ApiResponse<Void>	patchConversationsMessageParticipantWithHttpInfo(String conversationId, String participantId, MediaParticipantRequest body)	Update conversation participant
ApiResponse<Conversation>	patchConversationsMessageWithHttpInfo(String conversationId, Conversation body)	Update a conversation by disconnecting all of the participants
AppleIntegration	patchConversationsMessagingIntegrationsAppleIntegrationId(PatchConversationsMessagingIntegrationsAppleIntegrationIdRequest request)	Update an Apple messaging integration
ApiResponse<AppleIntegration>	patchConversationsMessagingIntegrationsAppleIntegrationId(ApiRequest<AppleIntegrationUpdateRequest> request)	Update an Apple messaging integration
AppleIntegration	patchConversationsMessagingIntegrationsAppleIntegrationId(String integrationId, AppleIntegrationUpdateRequest body)	Update an Apple messaging integration
ApiResponse<AppleIntegration>	patchConversationsMessagingIntegrationsAppleIntegrationIdWithHttpInfo(String integrationId, AppleIntegrationUpdateRequest body)	Update an Apple messaging integration
FacebookIntegration	patchConversationsMessagingIntegrationsFacebookIntegrationId(PatchConversationsMessagingIntegrationsFacebookIntegrationIdRequest request)	Update Facebook messaging integration
ApiResponse<FacebookIntegration>	patchConversationsMessagingIntegrationsFacebookIntegrationId(ApiRequest<FacebookIntegrationUpdateRequest> request)	Update Facebook messaging integration
FacebookIntegration	patchConversationsMessagingIntegrationsFacebookIntegrationId(String integrationId, FacebookIntegrationUpdateRequest body)	Update Facebook messaging integration
ApiResponse<FacebookIntegration>	patchConversationsMessagingIntegrationsFacebookIntegrationIdWithHttpInfo(String integrationId, FacebookIntegrationUpdateRequest body)	Update Facebook messaging integration
InstagramIntegration	patchConversationsMessagingIntegrationsInstagramIntegrationId(PatchConversationsMessagingIntegrationsInstagramIntegrationIdRequest request)	Update Instagram messaging integration
ApiResponse<InstagramIntegration>	patchConversationsMessagingIntegrationsInstagramIntegrationId(ApiRequest<InstagramIntegrationUpdateRequest> request)	Update Instagram messaging integration
InstagramIntegration	patchConversationsMessagingIntegrationsInstagramIntegrationId(String integrationId, InstagramIntegrationUpdateRequest body)	Update Instagram messaging integration
ApiResponse<InstagramIntegration>	patchConversationsMessagingIntegrationsInstagramIntegrationIdWithHttpInfo(String integrationId, InstagramIntegrationUpdateRequest body)	Update Instagram messaging integration
GoogleBusinessProfileOpenIntegration	patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(PatchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdRequest request)	Update an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleBusinessProfileOpenIntegration>	patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(ApiRequest<GoogleBusinessProfileOpenIntegrationUpdateRequest> request)	Update an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleBusinessProfileOpenIntegration	patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(String integrationId, GoogleBusinessProfileOpenIntegrationUpdateRequest body)	Update an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleBusinessProfileOpenIntegration>	patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdWithHttpInfo(String integrationId, GoogleBusinessProfileOpenIntegrationUpdateRequest body)	Update an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
OpenIntegration	patchConversationsMessagingIntegrationsOpenIntegrationId(PatchConversationsMessagingIntegrationsOpenIntegrationIdRequest request)	Update an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<OpenIntegration>	patchConversationsMessagingIntegrationsOpenIntegrationId(ApiRequest<OpenIntegrationUpdateRequest> request)	Update an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
OpenIntegration	patchConversationsMessagingIntegrationsOpenIntegrationId(String integrationId, OpenIntegrationUpdateRequest body)	Update an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<OpenIntegration>	patchConversationsMessagingIntegrationsOpenIntegrationIdWithHttpInfo(String integrationId, OpenIntegrationUpdateRequest body)	Update an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
TwitterIntegration	patchConversationsMessagingIntegrationsTwitterIntegrationId(PatchConversationsMessagingIntegrationsTwitterIntegrationIdRequest request)	Update a Twitter messaging integration
ApiResponse<TwitterIntegration>	patchConversationsMessagingIntegrationsTwitterIntegrationId(ApiRequest<TwitterIntegrationUpdateRequest> request)	Update a Twitter messaging integration
TwitterIntegration	patchConversationsMessagingIntegrationsTwitterIntegrationId(String integrationId, TwitterIntegrationUpdateRequest body)	Update a Twitter messaging integration
ApiResponse<TwitterIntegration>	patchConversationsMessagingIntegrationsTwitterIntegrationIdWithHttpInfo(String integrationId, TwitterIntegrationUpdateRequest body)	Update a Twitter messaging integration
WhatsAppIntegration	patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId(PatchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdRequest request)	Activate a WhatsApp messaging integration created using the WhatsApp embedded signup flow Please specify the phone number to associate with this WhatsApp integration from the list of available phone numbers returned to you in the GET call on the integration with a createStatus of Completed.
ApiResponse<WhatsAppIntegration>	patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId(ApiRequest<WhatsAppEmbeddedSignupIntegrationActivationRequest> request)	Activate a WhatsApp messaging integration created using the WhatsApp embedded signup flow Please specify the phone number to associate with this WhatsApp integration from the list of available phone numbers returned to you in the GET call on the integration with a createStatus of Completed.
WhatsAppIntegration	patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId(String integrationId, WhatsAppEmbeddedSignupIntegrationActivationRequest body)	Activate a WhatsApp messaging integration created using the WhatsApp embedded signup flow Please specify the phone number to associate with this WhatsApp integration from the list of available phone numbers returned to you in the GET call on the integration with a createStatus of Completed.
ApiResponse<WhatsAppIntegration>	patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdWithHttpInfo(String integrationId, WhatsAppEmbeddedSignupIntegrationActivationRequest body)	Activate a WhatsApp messaging integration created using the WhatsApp embedded signup flow Please specify the phone number to associate with this WhatsApp integration from the list of available phone numbers returned to you in the GET call on the integration with a createStatus of Completed.
WhatsAppIntegration	patchConversationsMessagingIntegrationsWhatsappIntegrationId(PatchConversationsMessagingIntegrationsWhatsappIntegrationIdRequest request)	Update a WhatsApp messaging integration
ApiResponse<WhatsAppIntegration>	patchConversationsMessagingIntegrationsWhatsappIntegrationId(ApiRequest<WhatsAppIntegrationUpdateRequest> request)	Update a WhatsApp messaging integration
WhatsAppIntegration	patchConversationsMessagingIntegrationsWhatsappIntegrationId(String integrationId, WhatsAppIntegrationUpdateRequest body)	Update a WhatsApp messaging integration
ApiResponse<WhatsAppIntegration>	patchConversationsMessagingIntegrationsWhatsappIntegrationIdWithHttpInfo(String integrationId, WhatsAppIntegrationUpdateRequest body)	Update a WhatsApp messaging integration
MessagingSetting	patchConversationsMessagingSetting(PatchConversationsMessagingSettingRequest request)	Update a messaging setting
ApiResponse<MessagingSetting>	patchConversationsMessagingSetting(ApiRequest<MessagingSettingPatchRequest> request)	Update a messaging setting
MessagingSetting	patchConversationsMessagingSetting(String messageSettingId, MessagingSettingPatchRequest body)	Update a messaging setting
ApiResponse<MessagingSetting>	patchConversationsMessagingSettingWithHttpInfo(String messageSettingId, MessagingSettingPatchRequest body)	Update a messaging setting
SupportedContent	patchConversationsMessagingSupportedcontentSupportedContentId(PatchConversationsMessagingSupportedcontentSupportedContentIdRequest request)	Update a supported content profile
ApiResponse<SupportedContent>	patchConversationsMessagingSupportedcontentSupportedContentId(ApiRequest<SupportedContent> request)	Update a supported content profile
SupportedContent	patchConversationsMessagingSupportedcontentSupportedContentId(String supportedContentId, SupportedContent body)	Update a supported content profile
ApiResponse<SupportedContent>	patchConversationsMessagingSupportedcontentSupportedContentIdWithHttpInfo(String supportedContentId, SupportedContent body)	Update a supported content profile
void	patchConversationsSettings(PatchConversationsSettingsRequest request)	Update Settings
ApiResponse<Void>	patchConversationsSettings(ApiRequest<Settings> request)	Update Settings
void	patchConversationsSettings(Settings body)	Update Settings
ApiResponse<Void>	patchConversationsSettingsWithHttpInfo(Settings body)	Update Settings
void	patchConversationSummaryEngagements(PatchConversationSummaryEngagementsRequest request)	Update agent's engagement for the summary.
ApiResponse<Void>	patchConversationSummaryEngagements(ApiRequest<EngagementRequest> request)	Update agent's engagement for the summary.
void	patchConversationSummaryEngagements(String conversationId, String summaryId, EngagementRequest body)	Update agent's engagement for the summary.
ApiResponse<Void>	patchConversationSummaryEngagementsWithHttpInfo(String conversationId, String summaryId, EngagementRequest body)	Update agent's engagement for the summary.
void	patchConversationSummaryFeedback(PatchConversationSummaryFeedbackRequest request)	Update the feedback for the summary.
ApiResponse<Void>	patchConversationSummaryFeedback(ApiRequest<FeedbackUpdateRequest> request)	Update the feedback for the summary.
void	patchConversationSummaryFeedback(String conversationId, String summaryId, FeedbackUpdateRequest body)	Update the feedback for the summary.
ApiResponse<Void>	patchConversationSummaryFeedbackWithHttpInfo(String conversationId, String summaryId, FeedbackUpdateRequest body)	Update the feedback for the summary.
String	patchConversationUtilizationlabel(PatchConversationUtilizationlabelRequest request)	Update the utilization label on a conversation.
ApiResponse<String>	patchConversationUtilizationlabel(ApiRequest<ConversationUtilizationLabelUpdate> request)	Update the utilization label on a conversation.
String	patchConversationUtilizationlabel(String conversationId, ConversationUtilizationLabelUpdate body)	Update the utilization label on a conversation.
ApiResponse<String>	patchConversationUtilizationlabelWithHttpInfo(String conversationId, ConversationUtilizationLabelUpdate body)	Update the utilization label on a conversation.
PropertyIndexRequest	postAnalyticsConversationDetailsProperties(PostAnalyticsConversationDetailsPropertiesRequest request)	Index conversation properties
ApiResponse<PropertyIndexRequest>	postAnalyticsConversationDetailsProperties(ApiRequest<PropertyIndexRequest> request)	Index conversation properties
PropertyIndexRequest	postAnalyticsConversationDetailsProperties(String conversationId, PropertyIndexRequest body)	Index conversation properties
ApiResponse<PropertyIndexRequest>	postAnalyticsConversationDetailsPropertiesWithHttpInfo(String conversationId, PropertyIndexRequest body)	Index conversation properties
ConversationActivityResponse	postAnalyticsConversationsActivityQuery(PostAnalyticsConversationsActivityQueryRequest request)	Query for conversation activity observations
ApiResponse<ConversationActivityResponse>	postAnalyticsConversationsActivityQuery(ApiRequest<ConversationActivityQuery> request)	Query for conversation activity observations
ConversationActivityResponse	postAnalyticsConversationsActivityQuery(ConversationActivityQuery body, Integer pageSize, Integer pageNumber)	Query for conversation activity observations
ApiResponse<ConversationActivityResponse>	postAnalyticsConversationsActivityQueryWithHttpInfo(ConversationActivityQuery body, Integer pageSize, Integer pageNumber)	Query for conversation activity observations
AsyncQueryResponse	postAnalyticsConversationsAggregatesJobs(PostAnalyticsConversationsAggregatesJobsRequest request)	Query for conversation aggregates asynchronously
ApiResponse<AsyncQueryResponse>	postAnalyticsConversationsAggregatesJobs(ApiRequest<ConversationAsyncAggregationQuery> request)	Query for conversation aggregates asynchronously
AsyncQueryResponse	postAnalyticsConversationsAggregatesJobs(ConversationAsyncAggregationQuery body)	Query for conversation aggregates asynchronously
ApiResponse<AsyncQueryResponse>	postAnalyticsConversationsAggregatesJobsWithHttpInfo(ConversationAsyncAggregationQuery body)	Query for conversation aggregates asynchronously
ConversationAggregateQueryResponse	postAnalyticsConversationsAggregatesQuery(PostAnalyticsConversationsAggregatesQueryRequest request)	Query for conversation aggregates
ApiResponse<ConversationAggregateQueryResponse>	postAnalyticsConversationsAggregatesQuery(ApiRequest<ConversationAggregationQuery> request)	Query for conversation aggregates
ConversationAggregateQueryResponse	postAnalyticsConversationsAggregatesQuery(ConversationAggregationQuery body)	Query for conversation aggregates
ApiResponse<ConversationAggregateQueryResponse>	postAnalyticsConversationsAggregatesQueryWithHttpInfo(ConversationAggregationQuery body)	Query for conversation aggregates
AsyncQueryResponse	postAnalyticsConversationsDetailsJobs(PostAnalyticsConversationsDetailsJobsRequest request)	Query for conversation details asynchronously
ApiResponse<AsyncQueryResponse>	postAnalyticsConversationsDetailsJobs(ApiRequest<AsyncConversationQuery> request)	Query for conversation details asynchronously
AsyncQueryResponse	postAnalyticsConversationsDetailsJobs(AsyncConversationQuery body)	Query for conversation details asynchronously
ApiResponse<AsyncQueryResponse>	postAnalyticsConversationsDetailsJobsWithHttpInfo(AsyncConversationQuery body)	Query for conversation details asynchronously
AnalyticsConversationQueryResponse	postAnalyticsConversationsDetailsQuery(PostAnalyticsConversationsDetailsQueryRequest request)	Query for conversation details
ApiResponse<AnalyticsConversationQueryResponse>	postAnalyticsConversationsDetailsQuery(ApiRequest<ConversationQuery> request)	Query for conversation details
AnalyticsConversationQueryResponse	postAnalyticsConversationsDetailsQuery(ConversationQuery body)	Query for conversation details
ApiResponse<AnalyticsConversationQueryResponse>	postAnalyticsConversationsDetailsQueryWithHttpInfo(ConversationQuery body)	Query for conversation details
String	postConversationAssign(PostConversationAssignRequest request)	Attempts to manually assign a specified conversation to a specified user.
ApiResponse<String>	postConversationAssign(ApiRequest<ConversationUser> request)	Attempts to manually assign a specified conversation to a specified user.
String	postConversationAssign(String conversationId, ConversationUser body)	Attempts to manually assign a specified conversation to a specified user.
ApiResponse<String>	postConversationAssignWithHttpInfo(String conversationId, ConversationUser body)	Attempts to manually assign a specified conversation to a specified user.
void	postConversationBarge(PostConversationBargeRequest request)	Barge a conversation creating a barged in conference of connected participants.
ApiResponse<Void>	postConversationBarge(ApiRequest<Void> request)	Barge a conversation creating a barged in conference of connected participants.
void	postConversationBarge(String conversationId)	Barge a conversation creating a barged in conference of connected participants.
ApiResponse<Void>	postConversationBargeWithHttpInfo(String conversationId)	Barge a conversation creating a barged in conference of connected participants.
CobrowseWebMessagingSession	postConversationCobrowse(PostConversationCobrowseRequest request)	Creates a cobrowse session.
ApiResponse<CobrowseWebMessagingSession>	postConversationCobrowse(ApiRequest<Void> request)	Creates a cobrowse session.
CobrowseWebMessagingSession	postConversationCobrowse(String conversationId)	Creates a cobrowse session.
ApiResponse<CobrowseWebMessagingSession>	postConversationCobrowseWithHttpInfo(String conversationId)	Creates a cobrowse session.
AgentChecklistResponse	postConversationCommunicationAgentchecklist(PostConversationCommunicationAgentchecklistRequest request)	Agent Checklist activation API
ApiResponse<AgentChecklistResponse>	postConversationCommunicationAgentchecklist(ApiRequest<ChecklistActivationPayload> request)	Agent Checklist activation API
AgentChecklistResponse	postConversationCommunicationAgentchecklist(String conversationId, String communicationId, String agentChecklistId, ChecklistActivationPayload body)	Agent Checklist activation API
AgentChecklistResponse	postConversationCommunicationAgentchecklistAgentaction(PostConversationCommunicationAgentchecklistAgentactionRequest request)	API invoked to capture an agent action.
ApiResponse<AgentChecklistResponse>	postConversationCommunicationAgentchecklistAgentaction(ApiRequest<AgentActionPayload> request)	API invoked to capture an agent action.
AgentChecklistResponse	postConversationCommunicationAgentchecklistAgentaction(String conversationId, String communicationId, String agentChecklistId, AgentActionPayload body)	API invoked to capture an agent action.
ApiResponse<AgentChecklistResponse>	postConversationCommunicationAgentchecklistAgentactionWithHttpInfo(String conversationId, String communicationId, String agentChecklistId, AgentActionPayload body)	API invoked to capture an agent action.
ChecklistInferenceJobCreationResponse	postConversationCommunicationAgentchecklistJobs(PostConversationCommunicationAgentchecklistJobsRequest request)	Create inference job
ApiResponse<ChecklistInferenceJobCreationResponse>	postConversationCommunicationAgentchecklistJobs(ApiRequest<ChecklistInferenceJobPayload> request)	Create inference job
ChecklistInferenceJobCreationResponse	postConversationCommunicationAgentchecklistJobs(String conversationId, String communicationId, String agentChecklistId, ChecklistInferenceJobPayload body)	Create inference job
ApiResponse<ChecklistInferenceJobCreationResponse>	postConversationCommunicationAgentchecklistJobsWithHttpInfo(String conversationId, String communicationId, String agentChecklistId, ChecklistInferenceJobPayload body)	Create inference job
AgentChecklistResponseList	postConversationCommunicationAgentchecklistsFinalize(PostConversationCommunicationAgentchecklistsFinalizeRequest request)	API invoked to finalize agent checklist evaluation.
ApiResponse<AgentChecklistResponseList>	postConversationCommunicationAgentchecklistsFinalize(ApiRequest<ChecklistFinalizePayload> request)	API invoked to finalize agent checklist evaluation.
AgentChecklistResponseList	postConversationCommunicationAgentchecklistsFinalize(String conversationId, String communicationId, ChecklistFinalizePayload body)	API invoked to finalize agent checklist evaluation.
ApiResponse<AgentChecklistResponseList>	postConversationCommunicationAgentchecklistsFinalizeWithHttpInfo(String conversationId, String communicationId, ChecklistFinalizePayload body)	API invoked to finalize agent checklist evaluation.
ApiResponse<AgentChecklistResponse>	postConversationCommunicationAgentchecklistWithHttpInfo(String conversationId, String communicationId, String agentChecklistId, ChecklistActivationPayload body)	Agent Checklist activation API
InternalMessageData	postConversationCommunicationInternalmessages(PostConversationCommunicationInternalmessagesRequest request)	Send internal message Send a new internal message for an existing communication.
ApiResponse<InternalMessageData>	postConversationCommunicationInternalmessages(ApiRequest<InternalMessageRequest> request)	Send internal message Send a new internal message for an existing communication.
InternalMessageData	postConversationCommunicationInternalmessages(String conversationId, String communicationId, InternalMessageRequest body)	Send internal message Send a new internal message for an existing communication.
ApiResponse<InternalMessageData>	postConversationCommunicationInternalmessagesWithHttpInfo(String conversationId, String communicationId, InternalMessageRequest body)	Send internal message Send a new internal message for an existing communication.
String	postConversationDisconnect(PostConversationDisconnectRequest request)	Performs a full conversation teardown.
ApiResponse<String>	postConversationDisconnect(ApiRequest<Void> request)	Performs a full conversation teardown.
String	postConversationDisconnect(String conversationId)	Performs a full conversation teardown.
ApiResponse<String>	postConversationDisconnectWithHttpInfo(String conversationId)	Performs a full conversation teardown.
void	postConversationParticipantCallbacks(PostConversationParticipantCallbacksRequest request)	Create a new callback for the specified participant on the conversation.
ApiResponse<Void>	postConversationParticipantCallbacks(ApiRequest<CreateCallbackOnConversationCommand> request)	Create a new callback for the specified participant on the conversation.
void	postConversationParticipantCallbacks(String conversationId, String participantId, CreateCallbackOnConversationCommand body)	Create a new callback for the specified participant on the conversation.
ApiResponse<Void>	postConversationParticipantCallbacksWithHttpInfo(String conversationId, String participantId, CreateCallbackOnConversationCommand body)	Create a new callback for the specified participant on the conversation.
void	postConversationParticipantDigits(PostConversationParticipantDigitsRequest request)	Sends DTMF to the participant
ApiResponse<Void>	postConversationParticipantDigits(ApiRequest<Digits> request)	Sends DTMF to the participant
void	postConversationParticipantDigits(String conversationId, String participantId, Digits body)	Sends DTMF to the participant
ApiResponse<Void>	postConversationParticipantDigitsWithHttpInfo(String conversationId, String participantId, Digits body)	Sends DTMF to the participant
MessagingConferResponse	postConversationParticipantInternalmessagesUsersCommunications(PostConversationParticipantInternalmessagesUsersCommunicationsRequest request)	Setup internal message communication with user The target user of the digital consultation must have the `conversation:internalMessaging:accept` permission.
ApiResponse<MessagingConferResponse>	postConversationParticipantInternalmessagesUsersCommunications(ApiRequest<MessagingConferWithUserRequest> request)	Setup internal message communication with user The target user of the digital consultation must have the `conversation:internalMessaging:accept` permission.
MessagingConferResponse	postConversationParticipantInternalmessagesUsersCommunications(String conversationId, String participantId, MessagingConferWithUserRequest body)	Setup internal message communication with user The target user of the digital consultation must have the `conversation:internalMessaging:accept` permission.
ApiResponse<MessagingConferResponse>	postConversationParticipantInternalmessagesUsersCommunicationsWithHttpInfo(String conversationId, String participantId, MessagingConferWithUserRequest body)	Setup internal message communication with user The target user of the digital consultation must have the `conversation:internalMessaging:accept` permission.
void	postConversationParticipantReplace(PostConversationParticipantReplaceRequest request)	Deprecated.
ApiResponse<Void>	postConversationParticipantReplace(ApiRequest<TransferRequest> request)	Deprecated.
void	postConversationParticipantReplace(String conversationId, String participantId, TransferRequest body)	Deprecated.
void	postConversationParticipantReplaceAgent(PostConversationParticipantReplaceAgentRequest request)	Replace this participant with the specified agent
ApiResponse<Void>	postConversationParticipantReplaceAgent(ApiRequest<TransferToAgentRequest> request)	Replace this participant with the specified agent
void	postConversationParticipantReplaceAgent(String conversationId, String participantId, TransferToAgentRequest body)	Replace this participant with the specified agent
ApiResponse<Void>	postConversationParticipantReplaceAgentWithHttpInfo(String conversationId, String participantId, TransferToAgentRequest body)	Replace this participant with the specified agent
void	postConversationParticipantReplaceContactExternal(PostConversationParticipantReplaceContactExternalRequest request)	Replace this participant with the an external contact
ApiResponse<Void>	postConversationParticipantReplaceContactExternal(ApiRequest<TransferToExternalContactRequest> request)	Replace this participant with the an external contact
void	postConversationParticipantReplaceContactExternal(String conversationId, String participantId, TransferToExternalContactRequest body)	Replace this participant with the an external contact
ApiResponse<Void>	postConversationParticipantReplaceContactExternalWithHttpInfo(String conversationId, String participantId, TransferToExternalContactRequest body)	Replace this participant with the an external contact
void	postConversationParticipantReplaceExternal(PostConversationParticipantReplaceExternalRequest request)	Deprecated.
ApiResponse<Void>	postConversationParticipantReplaceExternal(ApiRequest<TransferToExternalRequest> request)	Deprecated.
void	postConversationParticipantReplaceExternal(String conversationId, String participantId, TransferToExternalRequest body)	Deprecated.
ApiResponse<Void>	postConversationParticipantReplaceExternalWithHttpInfo(String conversationId, String participantId, TransferToExternalRequest body)	Deprecated.
void	postConversationParticipantReplaceQueue(PostConversationParticipantReplaceQueueRequest request)	Replace this participant with the specified queue
ApiResponse<Void>	postConversationParticipantReplaceQueue(ApiRequest<TransferToQueueRequest> request)	Replace this participant with the specified queue
void	postConversationParticipantReplaceQueue(String conversationId, String participantId, TransferToQueueRequest body)	Replace this participant with the specified queue
ApiResponse<Void>	postConversationParticipantReplaceQueueWithHttpInfo(String conversationId, String participantId, TransferToQueueRequest body)	Replace this participant with the specified queue
ApiResponse<Void>	postConversationParticipantReplaceWithHttpInfo(String conversationId, String participantId, TransferRequest body)	Deprecated.
SecureSession	postConversationParticipantSecureivrsessions(PostConversationParticipantSecureivrsessionsRequest request)	Create secure IVR session.
ApiResponse<SecureSession>	postConversationParticipantSecureivrsessions(ApiRequest<CreateSecureSession> request)	Create secure IVR session.
SecureSession	postConversationParticipantSecureivrsessions(String conversationId, String participantId, CreateSecureSession body)	Create secure IVR session.
ApiResponse<SecureSession>	postConversationParticipantSecureivrsessionsWithHttpInfo(String conversationId, String participantId, CreateSecureSession body)	Create secure IVR session.
void	postConversationParticipantTransfer(PostConversationParticipantTransferRequest request)	Replace this participant by another one using the address of the destination.
ApiResponse<Void>	postConversationParticipantTransfer(ApiRequest<TransferToAddressRequest> request)	Replace this participant by another one using the address of the destination.
void	postConversationParticipantTransfer(String conversationId, String participantId, TransferToAddressRequest body)	Replace this participant by another one using the address of the destination.
ApiResponse<Void>	postConversationParticipantTransferWithHttpInfo(String conversationId, String participantId, TransferToAddressRequest body)	Replace this participant by another one using the address of the destination.
Conversation	postConversationsCall(PostConversationsCallRequest request)	Place a new call as part of a callback conversation.
ApiResponse<Conversation>	postConversationsCall(ApiRequest<CallCommand> request)	Place a new call as part of a callback conversation.
Conversation	postConversationsCall(String conversationId, CallCommand body)	Place a new call as part of a callback conversation.
void	postConversationsCallbackParticipantCommunicationWrapup(PostConversationsCallbackParticipantCommunicationWrapupRequest request)	Apply wrap-up for this conversation communication
ApiResponse<Void>	postConversationsCallbackParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)	Apply wrap-up for this conversation communication
void	postConversationsCallbackParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, WrapupInput body)	Apply wrap-up for this conversation communication
ApiResponse<Void>	postConversationsCallbackParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, WrapupInput body)	Apply wrap-up for this conversation communication
void	postConversationsCallbackParticipantReplace(PostConversationsCallbackParticipantReplaceRequest request)	Replace this participant with the specified user and/or address
ApiResponse<Void>	postConversationsCallbackParticipantReplace(ApiRequest<TransferRequest> request)	Replace this participant with the specified user and/or address
void	postConversationsCallbackParticipantReplace(String conversationId, String participantId, TransferRequest body)	Replace this participant with the specified user and/or address
ApiResponse<Void>	postConversationsCallbackParticipantReplaceWithHttpInfo(String conversationId, String participantId, TransferRequest body)	Replace this participant with the specified user and/or address
CreateCallbackResponse	postConversationsCallbacks(PostConversationsCallbacksRequest request)	Create a Callback
ApiResponse<CreateCallbackResponse>	postConversationsCallbacks(ApiRequest<CreateCallbackCommand> request)	Create a Callback
CreateCallbackResponse	postConversationsCallbacks(CreateCallbackCommand body)	Create a Callback
void	postConversationsCallbacksBulkDisconnect(PostConversationsCallbacksBulkDisconnectRequest request)	Disconnect multiple scheduled callbacks
ApiResponse<Void>	postConversationsCallbacksBulkDisconnect(ApiRequest<BulkCallbackDisconnectRequest> request)	Disconnect multiple scheduled callbacks
void	postConversationsCallbacksBulkDisconnect(BulkCallbackDisconnectRequest body)	Disconnect multiple scheduled callbacks
ApiResponse<Void>	postConversationsCallbacksBulkDisconnectWithHttpInfo(BulkCallbackDisconnectRequest body)	Disconnect multiple scheduled callbacks
BulkCallbackPatchResponse	postConversationsCallbacksBulkUpdate(PostConversationsCallbacksBulkUpdateRequest request)	Update multiple scheduled callbacks
ApiResponse<BulkCallbackPatchResponse>	postConversationsCallbacksBulkUpdate(ApiRequest<BulkCallbackPatchRequest> request)	Update multiple scheduled callbacks
BulkCallbackPatchResponse	postConversationsCallbacksBulkUpdate(BulkCallbackPatchRequest body)	Update multiple scheduled callbacks
ApiResponse<BulkCallbackPatchResponse>	postConversationsCallbacksBulkUpdateWithHttpInfo(BulkCallbackPatchRequest body)	Update multiple scheduled callbacks
ApiResponse<CreateCallbackResponse>	postConversationsCallbacksWithHttpInfo(CreateCallbackCommand body)	Create a Callback
void	postConversationsCallParticipantBarge(PostConversationsCallParticipantBargeRequest request)	Barge a given participant's call creating a barged in conference of connected participants.
ApiResponse<Void>	postConversationsCallParticipantBarge(ApiRequest<Void> request)	Barge a given participant's call creating a barged in conference of connected participants.
void	postConversationsCallParticipantBarge(String conversationId, String participantId)	Barge a given participant's call creating a barged in conference of connected participants.
ApiResponse<Void>	postConversationsCallParticipantBargeWithHttpInfo(String conversationId, String participantId)	Barge a given participant's call creating a barged in conference of connected participants.
void	postConversationsCallParticipantCoach(PostConversationsCallParticipantCoachRequest request)	Listen in on the conversation from the point of view of a given participant while speaking to just the given participant.
ApiResponse<Void>	postConversationsCallParticipantCoach(ApiRequest<Void> request)	Listen in on the conversation from the point of view of a given participant while speaking to just the given participant.
void	postConversationsCallParticipantCoach(String conversationId, String participantId)	Listen in on the conversation from the point of view of a given participant while speaking to just the given participant.
ApiResponse<Void>	postConversationsCallParticipantCoachWithHttpInfo(String conversationId, String participantId)	Listen in on the conversation from the point of view of a given participant while speaking to just the given participant.
void	postConversationsCallParticipantCommunicationWrapup(PostConversationsCallParticipantCommunicationWrapupRequest request)	Apply wrap-up for this conversation communication
ApiResponse<Void>	postConversationsCallParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)	Apply wrap-up for this conversation communication
void	postConversationsCallParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, WrapupInput body)	Apply wrap-up for this conversation communication
ApiResponse<Void>	postConversationsCallParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, WrapupInput body)	Apply wrap-up for this conversation communication
ConsultTransferResponse	postConversationsCallParticipantConsult(PostConversationsCallParticipantConsultRequest request)	Deprecated.
ApiResponse<ConsultTransferResponse>	postConversationsCallParticipantConsult(ApiRequest<ConsultTransfer> request)	Deprecated.
ConsultTransferResponse	postConversationsCallParticipantConsult(String conversationId, String participantId, ConsultTransfer body)	Deprecated.
ConsultTransferResponse	postConversationsCallParticipantConsultAgent(PostConversationsCallParticipantConsultAgentRequest request)	Initiate a consult transfer to an agent
ApiResponse<ConsultTransferResponse>	postConversationsCallParticipantConsultAgent(ApiRequest<ConsultTransferToAgent> request)	Initiate a consult transfer to an agent
ConsultTransferResponse	postConversationsCallParticipantConsultAgent(String conversationId, String participantId, ConsultTransferToAgent body)	Initiate a consult transfer to an agent
ApiResponse<ConsultTransferResponse>	postConversationsCallParticipantConsultAgentWithHttpInfo(String conversationId, String participantId, ConsultTransferToAgent body)	Initiate a consult transfer to an agent
ConsultTransferResponse	postConversationsCallParticipantConsultContactExternal(PostConversationsCallParticipantConsultContactExternalRequest request)	Initiate a consult transfer to an external contact
ApiResponse<ConsultTransferResponse>	postConversationsCallParticipantConsultContactExternal(ApiRequest<ConsultTransferToExternalContact> request)	Initiate a consult transfer to an external contact
ConsultTransferResponse	postConversationsCallParticipantConsultContactExternal(String conversationId, String participantId, ConsultTransferToExternalContact body)	Initiate a consult transfer to an external contact
ApiResponse<ConsultTransferResponse>	postConversationsCallParticipantConsultContactExternalWithHttpInfo(String conversationId, String participantId, ConsultTransferToExternalContact body)	Initiate a consult transfer to an external contact
ConsultTransferResponse	postConversationsCallParticipantConsultExternal(PostConversationsCallParticipantConsultExternalRequest request)	Deprecated.
ApiResponse<ConsultTransferResponse>	postConversationsCallParticipantConsultExternal(ApiRequest<ConsultTransferToExternal> request)	Deprecated.
ConsultTransferResponse	postConversationsCallParticipantConsultExternal(String conversationId, String participantId, ConsultTransferToExternal body)	Deprecated.
ApiResponse<ConsultTransferResponse>	postConversationsCallParticipantConsultExternalWithHttpInfo(String conversationId, String participantId, ConsultTransferToExternal body)	Deprecated.
ConsultTransferResponse	postConversationsCallParticipantConsultQueue(PostConversationsCallParticipantConsultQueueRequest request)	Initiate a consult transfer to a queue
ApiResponse<ConsultTransferResponse>	postConversationsCallParticipantConsultQueue(ApiRequest<ConsultTransferToQueue> request)	Initiate a consult transfer to a queue
ConsultTransferResponse	postConversationsCallParticipantConsultQueue(String conversationId, String participantId, ConsultTransferToQueue body)	Initiate a consult transfer to a queue
ApiResponse<ConsultTransferResponse>	postConversationsCallParticipantConsultQueueWithHttpInfo(String conversationId, String participantId, ConsultTransferToQueue body)	Initiate a consult transfer to a queue
ApiResponse<ConsultTransferResponse>	postConversationsCallParticipantConsultWithHttpInfo(String conversationId, String participantId, ConsultTransfer body)	Deprecated.
void	postConversationsCallParticipantMonitor(PostConversationsCallParticipantMonitorRequest request)	Listen in on the conversation from the point of view of a given participant.
ApiResponse<Void>	postConversationsCallParticipantMonitor(ApiRequest<Void> request)	Listen in on the conversation from the point of view of a given participant.
void	postConversationsCallParticipantMonitor(String conversationId, String participantId)	Listen in on the conversation from the point of view of a given participant.
ApiResponse<Void>	postConversationsCallParticipantMonitorWithHttpInfo(String conversationId, String participantId)	Listen in on the conversation from the point of view of a given participant.
void	postConversationsCallParticipantReplace(PostConversationsCallParticipantReplaceRequest request)	Replace this participant with the specified user and/or address
ApiResponse<Void>	postConversationsCallParticipantReplace(ApiRequest<TransferRequest> request)	Replace this participant with the specified user and/or address
void	postConversationsCallParticipantReplace(String conversationId, String participantId, TransferRequest body)	Replace this participant with the specified user and/or address
ApiResponse<Void>	postConversationsCallParticipantReplaceWithHttpInfo(String conversationId, String participantId, TransferRequest body)	Replace this participant with the specified user and/or address
Conversation	postConversationsCallParticipants(PostConversationsCallParticipantsRequest request)	Add participants to a conversation
ApiResponse<Conversation>	postConversationsCallParticipants(ApiRequest<Conversation> request)	Add participants to a conversation
Conversation	postConversationsCallParticipants(String conversationId, Conversation body)	Add participants to a conversation
String	postConversationsCallParticipantSnippetRecord(PostConversationsCallParticipantSnippetRecordRequest request)	Start/stop the snippet recording for a participant
ApiResponse<String>	postConversationsCallParticipantSnippetRecord(ApiRequest<SnippetRecordingRequest> request)	Start/stop the snippet recording for a participant
String	postConversationsCallParticipantSnippetRecord(String conversationId, String participantId, SnippetRecordingRequest body)	Start/stop the snippet recording for a participant
ApiResponse<String>	postConversationsCallParticipantSnippetRecordWithHttpInfo(String conversationId, String participantId, SnippetRecordingRequest body)	Start/stop the snippet recording for a participant
Conversation	postConversationsCallParticipantsUserUserId(PostConversationsCallParticipantsUserUserIdRequest request)	Add participants to a conversation on behalf of a user
ApiResponse<Conversation>	postConversationsCallParticipantsUserUserId(ApiRequest<Conversation> request)	Add participants to a conversation on behalf of a user
Conversation	postConversationsCallParticipantsUserUserId(String conversationId, String userId, Conversation body)	Add participants to a conversation on behalf of a user
ApiResponse<Conversation>	postConversationsCallParticipantsUserUserIdWithHttpInfo(String conversationId, String userId, Conversation body)	Add participants to a conversation on behalf of a user
ApiResponse<Conversation>	postConversationsCallParticipantsWithHttpInfo(String conversationId, Conversation body)	Add participants to a conversation
ConsultTransferResponse	postConversationsCallParticipantVoiceConsult(PostConversationsCallParticipantVoiceConsultRequest request)	Initiate voice consult transfer
ApiResponse<ConsultTransferResponse>	postConversationsCallParticipantVoiceConsult(ApiRequest<ConsultTransferToAddress> request)	Initiate voice consult transfer
ConsultTransferResponse	postConversationsCallParticipantVoiceConsult(String conversationId, String participantId, ConsultTransferToAddress body)	Initiate voice consult transfer
ApiResponse<ConsultTransferResponse>	postConversationsCallParticipantVoiceConsultWithHttpInfo(String conversationId, String participantId, ConsultTransferToAddress body)	Initiate voice consult transfer
CreateCallResponse	postConversationsCalls(PostConversationsCallsRequest request)	Create a call conversation
ApiResponse<CreateCallResponse>	postConversationsCalls(ApiRequest<CreateCallRequest> request)	Create a call conversation
CreateCallResponse	postConversationsCalls(CreateCallRequest body)	Create a call conversation
CreateCallResponse	postConversationsCallsUserUserId(PostConversationsCallsUserUserIdRequest request)	Create a call conversation on behalf of a user
ApiResponse<CreateCallResponse>	postConversationsCallsUserUserId(ApiRequest<CreateCallRequest> request)	Create a call conversation on behalf of a user
CreateCallResponse	postConversationsCallsUserUserId(String userId, CreateCallRequest body)	Create a call conversation on behalf of a user
ApiResponse<CreateCallResponse>	postConversationsCallsUserUserIdWithHttpInfo(String userId, CreateCallRequest body)	Create a call conversation on behalf of a user
ApiResponse<CreateCallResponse>	postConversationsCallsWithHttpInfo(CreateCallRequest body)	Create a call conversation
ApiResponse<Conversation>	postConversationsCallWithHttpInfo(String conversationId, CallCommand body)	Place a new call as part of a callback conversation.
WebChatMessage	postConversationsChatCommunicationMessages(PostConversationsChatCommunicationMessagesRequest request)	Deprecated.
ApiResponse<WebChatMessage>	postConversationsChatCommunicationMessages(ApiRequest<CreateWebChatMessageRequest> request)	Deprecated.
WebChatMessage	postConversationsChatCommunicationMessages(String conversationId, String communicationId, CreateWebChatMessageRequest body)	Deprecated.
ApiResponse<WebChatMessage>	postConversationsChatCommunicationMessagesWithHttpInfo(String conversationId, String communicationId, CreateWebChatMessageRequest body)	Deprecated.
WebChatTyping	postConversationsChatCommunicationTyping(PostConversationsChatCommunicationTypingRequest request)	Deprecated.
ApiResponse<WebChatTyping>	postConversationsChatCommunicationTyping(ApiRequest<Void> request)	Deprecated.
WebChatTyping	postConversationsChatCommunicationTyping(String conversationId, String communicationId)	Deprecated.
ApiResponse<WebChatTyping>	postConversationsChatCommunicationTypingWithHttpInfo(String conversationId, String communicationId)	Deprecated.
void	postConversationsChatParticipantCommunicationWrapup(PostConversationsChatParticipantCommunicationWrapupRequest request)	Deprecated.
ApiResponse<Void>	postConversationsChatParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)	Deprecated.
void	postConversationsChatParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, WrapupInput body)	Deprecated.
ApiResponse<Void>	postConversationsChatParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, WrapupInput body)	Deprecated.
void	postConversationsChatParticipantReplace(PostConversationsChatParticipantReplaceRequest request)	Deprecated.
ApiResponse<Void>	postConversationsChatParticipantReplace(ApiRequest<TransferRequest> request)	Deprecated.
void	postConversationsChatParticipantReplace(String conversationId, String participantId, TransferRequest body)	Deprecated.
ApiResponse<Void>	postConversationsChatParticipantReplaceWithHttpInfo(String conversationId, String participantId, TransferRequest body)	Deprecated.
ChatConversation	postConversationsChats(PostConversationsChatsRequest request)	Deprecated.
ApiResponse<ChatConversation>	postConversationsChats(ApiRequest<CreateWebChatRequest> request)	Deprecated.
ChatConversation	postConversationsChats(CreateWebChatRequest body)	Deprecated.
ApiResponse<ChatConversation>	postConversationsChatsWithHttpInfo(CreateWebChatRequest body)	Deprecated.
void	postConversationsCobrowsesessionParticipantCommunicationWrapup(PostConversationsCobrowsesessionParticipantCommunicationWrapupRequest request)	Deprecated.
ApiResponse<Void>	postConversationsCobrowsesessionParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)	Deprecated.
void	postConversationsCobrowsesessionParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, WrapupInput body)	Deprecated.
ApiResponse<Void>	postConversationsCobrowsesessionParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, WrapupInput body)	Deprecated.
void	postConversationsCobrowsesessionParticipantReplace(PostConversationsCobrowsesessionParticipantReplaceRequest request)	Deprecated.
ApiResponse<Void>	postConversationsCobrowsesessionParticipantReplace(ApiRequest<TransferRequest> request)	Deprecated.
void	postConversationsCobrowsesessionParticipantReplace(String conversationId, String participantId, TransferRequest body)	Deprecated.
ApiResponse<Void>	postConversationsCobrowsesessionParticipantReplaceWithHttpInfo(String conversationId, String participantId, TransferRequest body)	Deprecated.
ConversationDataSchema	postConversationsCustomattributesSchemas(PostConversationsCustomattributesSchemasRequest request)	Create a schema
ApiResponse<ConversationDataSchema>	postConversationsCustomattributesSchemas(ApiRequest<ConversationJsonSchemaRequest> request)	Create a schema
ConversationDataSchema	postConversationsCustomattributesSchemas(ConversationJsonSchemaRequest body)	Create a schema
ApiResponse<ConversationDataSchema>	postConversationsCustomattributesSchemasWithHttpInfo(ConversationJsonSchemaRequest body)	Create a schema
JsonSearchResponse	postConversationsCustomattributesSearch(PostConversationsCustomattributesSearchRequest request)	Search resources.
ApiResponse<JsonSearchResponse>	postConversationsCustomattributesSearch(ApiRequest<ConversationCustomAttributesSearchRequest> request)	Search resources.
JsonSearchResponse	postConversationsCustomattributesSearch(ConversationCustomAttributesSearchRequest body)	Search resources.
ApiResponse<JsonSearchResponse>	postConversationsCustomattributesSearchWithHttpInfo(ConversationCustomAttributesSearchRequest body)	Search resources.
EmailConversation	postConversationsEmailInboundmessages(PostConversationsEmailInboundmessagesRequest request)	Send an email to an external conversation.
ApiResponse<EmailConversation>	postConversationsEmailInboundmessages(ApiRequest<InboundMessageRequest> request)	Send an email to an external conversation.
EmailConversation	postConversationsEmailInboundmessages(String conversationId, InboundMessageRequest body)	Send an email to an external conversation.
ApiResponse<EmailConversation>	postConversationsEmailInboundmessagesWithHttpInfo(String conversationId, InboundMessageRequest body)	Send an email to an external conversation.
EmailMessageReply	postConversationsEmailMessages(PostConversationsEmailMessagesRequest request)	Send an email reply
ApiResponse<EmailMessageReply>	postConversationsEmailMessages(ApiRequest<EmailMessage> request)	Send an email reply
EmailMessageReply	postConversationsEmailMessages(String conversationId, EmailMessage body)	Send an email reply
EmailMessage	postConversationsEmailMessagesDraftAttachmentsCopy(PostConversationsEmailMessagesDraftAttachmentsCopyRequest request)	Copy attachments from an email message to the current draft.
ApiResponse<EmailMessage>	postConversationsEmailMessagesDraftAttachmentsCopy(ApiRequest<CopyAttachmentsRequest> request)	Copy attachments from an email message to the current draft.
EmailMessage	postConversationsEmailMessagesDraftAttachmentsCopy(String conversationId, CopyAttachmentsRequest body)	Copy attachments from an email message to the current draft.
ApiResponse<EmailMessage>	postConversationsEmailMessagesDraftAttachmentsCopyWithHttpInfo(String conversationId, CopyAttachmentsRequest body)	Copy attachments from an email message to the current draft.
ApiResponse<EmailMessageReply>	postConversationsEmailMessagesWithHttpInfo(String conversationId, EmailMessage body)	Send an email reply
void	postConversationsEmailParticipantCommunicationWrapup(PostConversationsEmailParticipantCommunicationWrapupRequest request)	Apply wrap-up for this conversation communication
ApiResponse<Void>	postConversationsEmailParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)	Apply wrap-up for this conversation communication
void	postConversationsEmailParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, WrapupInput body)	Apply wrap-up for this conversation communication
ApiResponse<Void>	postConversationsEmailParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, WrapupInput body)	Apply wrap-up for this conversation communication
void	postConversationsEmailParticipantReplace(PostConversationsEmailParticipantReplaceRequest request)	Replace this participant with the specified user and/or address
ApiResponse<Void>	postConversationsEmailParticipantReplace(ApiRequest<TransferRequest> request)	Replace this participant with the specified user and/or address
void	postConversationsEmailParticipantReplace(String conversationId, String participantId, TransferRequest body)	Replace this participant with the specified user and/or address
ApiResponse<Void>	postConversationsEmailParticipantReplaceWithHttpInfo(String conversationId, String participantId, TransferRequest body)	Replace this participant with the specified user and/or address
void	postConversationsEmailReconnect(PostConversationsEmailReconnectRequest request)	Reconnect the user to the most recently disconnected customer on a fully disconnected email conversation This request is not valid when using the Client Credentials OAuth grant.
ApiResponse<Void>	postConversationsEmailReconnect(ApiRequest<Void> request)	Reconnect the user to the most recently disconnected customer on a fully disconnected email conversation This request is not valid when using the Client Credentials OAuth grant.
void	postConversationsEmailReconnect(String conversationId)	Reconnect the user to the most recently disconnected customer on a fully disconnected email conversation This request is not valid when using the Client Credentials OAuth grant.
ApiResponse<Void>	postConversationsEmailReconnectWithHttpInfo(String conversationId)	Reconnect the user to the most recently disconnected customer on a fully disconnected email conversation This request is not valid when using the Client Credentials OAuth grant.
EmailConversation	postConversationsEmails(PostConversationsEmailsRequest request)	Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider.
ApiResponse<EmailConversation>	postConversationsEmails(ApiRequest<CreateEmailRequest> request)	Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider.
EmailConversation	postConversationsEmails(CreateEmailRequest body)	Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider.
AgentlessEmailSendResponseDto	postConversationsEmailsAgentless(PostConversationsEmailsAgentlessRequest request)	Create an email conversation, per API
ApiResponse<AgentlessEmailSendResponseDto>	postConversationsEmailsAgentless(ApiRequest<AgentlessEmailSendRequestDto> request)	Create an email conversation, per API
AgentlessEmailSendResponseDto	postConversationsEmailsAgentless(AgentlessEmailSendRequestDto body)	Create an email conversation, per API
ApiResponse<AgentlessEmailSendResponseDto>	postConversationsEmailsAgentlessWithHttpInfo(AgentlessEmailSendRequestDto body)	Create an email conversation, per API
ApiResponse<EmailConversation>	postConversationsEmailsWithHttpInfo(CreateEmailRequest body)	Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider.
FaxSendResponse	postConversationsFaxes(PostConversationsFaxesRequest request)	Create Fax Conversation
ApiResponse<FaxSendResponse>	postConversationsFaxes(ApiRequest<FaxSendRequest> request)	Create Fax Conversation
FaxSendResponse	postConversationsFaxes(FaxSendRequest body)	Create Fax Conversation
ApiResponse<FaxSendResponse>	postConversationsFaxesWithHttpInfo(FaxSendRequest body)	Create Fax Conversation
ConversationEncryptionConfiguration	postConversationsKeyconfigurations(PostConversationsKeyconfigurationsRequest request)	Setup configurations for encryption key creation
ApiResponse<ConversationEncryptionConfiguration>	postConversationsKeyconfigurations(ApiRequest<ConversationEncryptionConfiguration> request)	Setup configurations for encryption key creation
ConversationEncryptionConfiguration	postConversationsKeyconfigurations(ConversationEncryptionConfiguration body)	Setup configurations for encryption key creation
ConversationEncryptionConfiguration	postConversationsKeyconfigurationsValidate(PostConversationsKeyconfigurationsValidateRequest request)	Validate encryption key configurations without saving it
ApiResponse<ConversationEncryptionConfiguration>	postConversationsKeyconfigurationsValidate(ApiRequest<ConversationEncryptionConfiguration> request)	Validate encryption key configurations without saving it
ConversationEncryptionConfiguration	postConversationsKeyconfigurationsValidate(ConversationEncryptionConfiguration body)	Validate encryption key configurations without saving it
ApiResponse<ConversationEncryptionConfiguration>	postConversationsKeyconfigurationsValidateWithHttpInfo(ConversationEncryptionConfiguration body)	Validate encryption key configurations without saving it
ApiResponse<ConversationEncryptionConfiguration>	postConversationsKeyconfigurationsWithHttpInfo(ConversationEncryptionConfiguration body)	Setup configurations for encryption key creation
MessageData	postConversationsMessageCommunicationMessages(PostConversationsMessageCommunicationMessagesRequest request)	Send message Send message on existing conversation/communication.
ApiResponse<MessageData>	postConversationsMessageCommunicationMessages(ApiRequest<AdditionalMessage> request)	Send message Send message on existing conversation/communication.
MessageData	postConversationsMessageCommunicationMessages(String conversationId, String communicationId, AdditionalMessage body, Boolean useNormalizedMessage)	Send message Send message on existing conversation/communication.
MessageMediaData	postConversationsMessageCommunicationMessagesMedia(PostConversationsMessageCommunicationMessagesMediaRequest request)	Deprecated.
ApiResponse<MessageMediaData>	postConversationsMessageCommunicationMessagesMedia(ApiRequest<Void> request)	Deprecated.
MessageMediaData	postConversationsMessageCommunicationMessagesMedia(String conversationId, String communicationId)	Deprecated.
MessageMediaUploadData	postConversationsMessageCommunicationMessagesMediaUploads(PostConversationsMessageCommunicationMessagesMediaUploadsRequest request)	Create a URL to upload a message media file See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.
ApiResponse<MessageMediaUploadData>	postConversationsMessageCommunicationMessagesMediaUploads(ApiRequest<UploadMediaRequest> request)	Create a URL to upload a message media file See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.
MessageMediaUploadData	postConversationsMessageCommunicationMessagesMediaUploads(String conversationId, String communicationId, UploadMediaRequest body)	Create a URL to upload a message media file See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.
ApiResponse<MessageMediaUploadData>	postConversationsMessageCommunicationMessagesMediaUploadsWithHttpInfo(String conversationId, String communicationId, UploadMediaRequest body)	Create a URL to upload a message media file See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.
ApiResponse<MessageMediaData>	postConversationsMessageCommunicationMessagesMediaWithHttpInfo(String conversationId, String communicationId)	Deprecated.
ApiResponse<MessageData>	postConversationsMessageCommunicationMessagesWithHttpInfo(String conversationId, String communicationId, AdditionalMessage body, Boolean useNormalizedMessage)	Send message Send message on existing conversation/communication.
SocialMediaMessageData	postConversationsMessageCommunicationSocialmediaMessages(PostConversationsMessageCommunicationSocialmediaMessagesRequest request)	Send a social media message Send a social media message on existing conversation/communication.
ApiResponse<SocialMediaMessageData>	postConversationsMessageCommunicationSocialmediaMessages(ApiRequest<AdditionalSocialMediaMessage> request)	Send a social media message Send a social media message on existing conversation/communication.
SocialMediaMessageData	postConversationsMessageCommunicationSocialmediaMessages(String conversationId, String communicationId, AdditionalSocialMediaMessage body)	Send a social media message Send a social media message on existing conversation/communication.
ApiResponse<SocialMediaMessageData>	postConversationsMessageCommunicationSocialmediaMessagesWithHttpInfo(String conversationId, String communicationId, AdditionalSocialMediaMessage body)	Send a social media message Send a social media message on existing conversation/communication.
void	postConversationsMessageCommunicationTyping(PostConversationsMessageCommunicationTypingRequest request)	Send message typing event Send message typing event for existing conversation/communication.
ApiResponse<Void>	postConversationsMessageCommunicationTyping(ApiRequest<MessageTypingEventRequest> request)	Send message typing event Send message typing event for existing conversation/communication.
void	postConversationsMessageCommunicationTyping(String conversationId, String communicationId, MessageTypingEventRequest body)	Send message typing event Send message typing event for existing conversation/communication.
ApiResponse<Void>	postConversationsMessageCommunicationTypingWithHttpInfo(String conversationId, String communicationId, MessageTypingEventRequest body)	Send message typing event Send message typing event for existing conversation/communication.
OpenEventNormalizedMessage	postConversationsMessageInboundOpenEvent(PostConversationsMessageInboundOpenEventRequest request)	Send an inbound Open Event Message Send an inbound event message to an Open Messaging integration.
ApiResponse<OpenEventNormalizedMessage>	postConversationsMessageInboundOpenEvent(ApiRequest<OpenInboundNormalizedEvent> request)	Send an inbound Open Event Message Send an inbound event message to an Open Messaging integration.
OpenEventNormalizedMessage	postConversationsMessageInboundOpenEvent(String integrationId, OpenInboundNormalizedEvent body)	Send an inbound Open Event Message Send an inbound event message to an Open Messaging integration.
ApiResponse<OpenEventNormalizedMessage>	postConversationsMessageInboundOpenEventWithHttpInfo(String integrationId, OpenInboundNormalizedEvent body)	Send an inbound Open Event Message Send an inbound event message to an Open Messaging integration.
OpenMessageNormalizedMessage	postConversationsMessageInboundOpenMessage(PostConversationsMessageInboundOpenMessageRequest request)	Send inbound Open Message Send an inbound message to an Open Messaging integration.
ApiResponse<OpenMessageNormalizedMessage>	postConversationsMessageInboundOpenMessage(ApiRequest<OpenInboundNormalizedMessage> request)	Send inbound Open Message Send an inbound message to an Open Messaging integration.
OpenMessageNormalizedMessage	postConversationsMessageInboundOpenMessage(String integrationId, OpenInboundNormalizedMessage body, Boolean prefetchConversationId)	Send inbound Open Message Send an inbound message to an Open Messaging integration.
ApiResponse<OpenMessageNormalizedMessage>	postConversationsMessageInboundOpenMessageWithHttpInfo(String integrationId, OpenInboundNormalizedMessage body, Boolean prefetchConversationId)	Send inbound Open Message Send an inbound message to an Open Messaging integration.
OpenReceiptNormalizedMessage	postConversationsMessageInboundOpenReceipt(PostConversationsMessageInboundOpenReceiptRequest request)	Send an inbound Open Receipt Message Send an inbound open Receipt to an Open Messaging integration.
ApiResponse<OpenReceiptNormalizedMessage>	postConversationsMessageInboundOpenReceipt(ApiRequest<OpenInboundNormalizedReceipt> request)	Send an inbound Open Receipt Message Send an inbound open Receipt to an Open Messaging integration.
OpenReceiptNormalizedMessage	postConversationsMessageInboundOpenReceipt(String integrationId, OpenInboundNormalizedReceipt body)	Send an inbound Open Receipt Message Send an inbound open Receipt to an Open Messaging integration.
ApiResponse<OpenReceiptNormalizedMessage>	postConversationsMessageInboundOpenReceiptWithHttpInfo(String integrationId, OpenInboundNormalizedReceipt body)	Send an inbound Open Receipt Message Send an inbound open Receipt to an Open Messaging integration.
OpenStructuredResponseNormalizedMessage	postConversationsMessageInboundOpenStructuredResponse(PostConversationsMessageInboundOpenStructuredResponseRequest request)	Send inbound Open Response Send an inbound response for a structured message to an Open Messaging integration.
ApiResponse<OpenStructuredResponseNormalizedMessage>	postConversationsMessageInboundOpenStructuredResponse(ApiRequest<OpenInboundStructuredResponseMessage> request)	Send inbound Open Response Send an inbound response for a structured message to an Open Messaging integration.
OpenStructuredResponseNormalizedMessage	postConversationsMessageInboundOpenStructuredResponse(String integrationId, OpenInboundStructuredResponseMessage body)	Send inbound Open Response Send an inbound response for a structured message to an Open Messaging integration.
ApiResponse<OpenStructuredResponseNormalizedMessage>	postConversationsMessageInboundOpenStructuredResponseWithHttpInfo(String integrationId, OpenInboundStructuredResponseMessage body)	Send inbound Open Response Send an inbound response for a structured message to an Open Messaging integration.
TextMessageListing	postConversationsMessageMessagesBulk(PostConversationsMessageMessagesBulkRequest request)	Get messages in batch The path parameter [conversationId] should contain the conversationId of the conversation being filtered.
ApiResponse<TextMessageListing>	postConversationsMessageMessagesBulk(ApiRequest<List<String>> request)	Get messages in batch The path parameter [conversationId] should contain the conversationId of the conversation being filtered.
TextMessageListing	postConversationsMessageMessagesBulk(String conversationId, Boolean useNormalizedMessage, List<String> body)	Get messages in batch The path parameter [conversationId] should contain the conversationId of the conversation being filtered.
ApiResponse<TextMessageListing>	postConversationsMessageMessagesBulkWithHttpInfo(String conversationId, Boolean useNormalizedMessage, List<String> body)	Get messages in batch The path parameter [conversationId] should contain the conversationId of the conversation being filtered.
void	postConversationsMessageParticipantCommunicationWrapup(PostConversationsMessageParticipantCommunicationWrapupRequest request)	Apply wrap-up for this conversation communication
ApiResponse<Void>	postConversationsMessageParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)	Apply wrap-up for this conversation communication
void	postConversationsMessageParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, WrapupInput body)	Apply wrap-up for this conversation communication
ApiResponse<Void>	postConversationsMessageParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, WrapupInput body)	Apply wrap-up for this conversation communication
void	postConversationsMessageParticipantMonitor(PostConversationsMessageParticipantMonitorRequest request)	Listen in on the conversation from the point of view of a given participant.
ApiResponse<Void>	postConversationsMessageParticipantMonitor(ApiRequest<Void> request)	Listen in on the conversation from the point of view of a given participant.
void	postConversationsMessageParticipantMonitor(String conversationId, String participantId)	Listen in on the conversation from the point of view of a given participant.
ApiResponse<Void>	postConversationsMessageParticipantMonitorWithHttpInfo(String conversationId, String participantId)	Listen in on the conversation from the point of view of a given participant.
void	postConversationsMessageParticipantReplace(PostConversationsMessageParticipantReplaceRequest request)	Replace this participant with the specified user and/or address
ApiResponse<Void>	postConversationsMessageParticipantReplace(ApiRequest<TransferRequest> request)	Replace this participant with the specified user and/or address
void	postConversationsMessageParticipantReplace(String conversationId, String participantId, TransferRequest body)	Replace this participant with the specified user and/or address
ApiResponse<Void>	postConversationsMessageParticipantReplaceWithHttpInfo(String conversationId, String participantId, TransferRequest body)	Replace this participant with the specified user and/or address
CreateOutboundMessagingConversationResponse	postConversationsMessages(PostConversationsMessagesRequest request)	Create an outbound messaging conversation.
ApiResponse<CreateOutboundMessagingConversationResponse>	postConversationsMessages(ApiRequest<CreateOutboundMessagingConversationRequest> request)	Create an outbound messaging conversation.
CreateOutboundMessagingConversationResponse	postConversationsMessages(CreateOutboundMessagingConversationRequest body)	Create an outbound messaging conversation.
SendAgentlessOutboundMessageResponse	postConversationsMessagesAgentless(PostConversationsMessagesAgentlessRequest request)	Send an agentless outbound message Send an agentless (api participant) outbound message using a client credential grant.
ApiResponse<SendAgentlessOutboundMessageResponse>	postConversationsMessagesAgentless(ApiRequest<SendAgentlessOutboundMessageRequest> request)	Send an agentless outbound message Send an agentless (api participant) outbound message using a client credential grant.
SendAgentlessOutboundMessageResponse	postConversationsMessagesAgentless(SendAgentlessOutboundMessageRequest body, Boolean useNormalizedMessage)	Send an agentless outbound message Send an agentless (api participant) outbound message using a client credential grant.
ApiResponse<SendAgentlessOutboundMessageResponse>	postConversationsMessagesAgentlessWithHttpInfo(SendAgentlessOutboundMessageRequest body, Boolean useNormalizedMessage)	Send an agentless outbound message Send an agentless (api participant) outbound message using a client credential grant.
OpenNormalizedMessage	postConversationsMessagesInboundOpen(PostConversationsMessagesInboundOpenRequest request)	Deprecated.
ApiResponse<OpenNormalizedMessage>	postConversationsMessagesInboundOpen(ApiRequest<OpenNormalizedMessage> request)	Deprecated.
OpenNormalizedMessage	postConversationsMessagesInboundOpen(OpenNormalizedMessage body)	Deprecated.
ApiResponse<OpenNormalizedMessage>	postConversationsMessagesInboundOpenWithHttpInfo(OpenNormalizedMessage body)	Deprecated.
ApiResponse<CreateOutboundMessagingConversationResponse>	postConversationsMessagesWithHttpInfo(CreateOutboundMessagingConversationRequest body)	Create an outbound messaging conversation.
AppleIntegration	postConversationsMessagingIntegrationsApple(PostConversationsMessagingIntegrationsAppleRequest request)	Create Apple Integration
ApiResponse<AppleIntegration>	postConversationsMessagingIntegrationsApple(ApiRequest<AppleIntegrationRequest> request)	Create Apple Integration
AppleIntegration	postConversationsMessagingIntegrationsApple(AppleIntegrationRequest body)	Create Apple Integration
ApiResponse<AppleIntegration>	postConversationsMessagingIntegrationsAppleWithHttpInfo(AppleIntegrationRequest body)	Create Apple Integration
FacebookIntegration	postConversationsMessagingIntegrationsFacebook(PostConversationsMessagingIntegrationsFacebookRequest request)	Create a Facebook Integration
ApiResponse<FacebookIntegration>	postConversationsMessagingIntegrationsFacebook(ApiRequest<FacebookIntegrationRequest> request)	Create a Facebook Integration
FacebookIntegration	postConversationsMessagingIntegrationsFacebook(FacebookIntegrationRequest body)	Create a Facebook Integration
ApiResponse<FacebookIntegration>	postConversationsMessagingIntegrationsFacebookWithHttpInfo(FacebookIntegrationRequest body)	Create a Facebook Integration
InstagramIntegration	postConversationsMessagingIntegrationsInstagram(PostConversationsMessagingIntegrationsInstagramRequest request)	Create Instagram Integration
ApiResponse<InstagramIntegration>	postConversationsMessagingIntegrationsInstagram(ApiRequest<InstagramIntegrationRequest> request)	Create Instagram Integration
InstagramIntegration	postConversationsMessagingIntegrationsInstagram(InstagramIntegrationRequest body)	Create Instagram Integration
ApiResponse<InstagramIntegration>	postConversationsMessagingIntegrationsInstagramWithHttpInfo(InstagramIntegrationRequest body)	Create Instagram Integration
OpenIntegration	postConversationsMessagingIntegrationsOpen(PostConversationsMessagingIntegrationsOpenRequest request)	Create an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<OpenIntegration>	postConversationsMessagingIntegrationsOpen(ApiRequest<OpenIntegrationRequest> request)	Create an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
OpenIntegration	postConversationsMessagingIntegrationsOpen(OpenIntegrationRequest body)	Create an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleBusinessProfileOpenIntegration	postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile(PostConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileRequest request)	Create an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleBusinessProfileOpenIntegration>	postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile(ApiRequest<GoogleBusinessProfileOpenIntegrationRequest> request)	Create an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleBusinessProfileOpenIntegration	postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile(GoogleBusinessProfileOpenIntegrationRequest body)	Create an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleAuthToken	postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens(PostConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensRequest request)	Create a Google Auth Token by exchanging the one-time auth code retrieved from Google See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleAuthToken>	postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens(ApiRequest<GoogleAuthTokenRequest> request)	Create a Google Auth Token by exchanging the one-time auth code retrieved from Google See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
GoogleAuthToken	postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens(GoogleAuthTokenRequest body)	Create a Google Auth Token by exchanging the one-time auth code retrieved from Google See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleAuthToken>	postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensWithHttpInfo(GoogleAuthTokenRequest body)	Create a Google Auth Token by exchanging the one-time auth code retrieved from Google See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<GoogleBusinessProfileOpenIntegration>	postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileWithHttpInfo(GoogleBusinessProfileOpenIntegrationRequest body)	Create an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
ApiResponse<OpenIntegration>	postConversationsMessagingIntegrationsOpenWithHttpInfo(OpenIntegrationRequest body)	Create an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
TwitterIntegration	postConversationsMessagingIntegrationsTwitter(PostConversationsMessagingIntegrationsTwitterRequest request)	Create Twitter Integration
ApiResponse<TwitterIntegration>	postConversationsMessagingIntegrationsTwitter(ApiRequest<TwitterIntegrationRequest> request)	Create Twitter Integration
TwitterIntegration	postConversationsMessagingIntegrationsTwitter(TwitterIntegrationRequest body)	Create Twitter Integration
ApiResponse<TwitterIntegration>	postConversationsMessagingIntegrationsTwitterWithHttpInfo(TwitterIntegrationRequest body)	Create Twitter Integration
WhatsAppIntegration	postConversationsMessagingIntegrationsWhatsapp(PostConversationsMessagingIntegrationsWhatsappRequest request)	Deprecated.
ApiResponse<WhatsAppIntegration>	postConversationsMessagingIntegrationsWhatsapp(ApiRequest<WhatsAppIntegrationRequest> request)	Deprecated.
WhatsAppIntegration	postConversationsMessagingIntegrationsWhatsapp(WhatsAppIntegrationRequest body)	Deprecated.
WhatsAppIntegration	postConversationsMessagingIntegrationsWhatsappEmbeddedsignup(PostConversationsMessagingIntegrationsWhatsappEmbeddedsignupRequest request)	Create a WhatsApp Integration using the WhatsApp embedded signup flow Use the access token returned from the embedded signup flow to obtain a list of available phone numbers that can be associated with the created integration.
ApiResponse<WhatsAppIntegration>	postConversationsMessagingIntegrationsWhatsappEmbeddedsignup(ApiRequest<WhatsAppEmbeddedSignupIntegrationRequest> request)	Create a WhatsApp Integration using the WhatsApp embedded signup flow Use the access token returned from the embedded signup flow to obtain a list of available phone numbers that can be associated with the created integration.
WhatsAppIntegration	postConversationsMessagingIntegrationsWhatsappEmbeddedsignup(WhatsAppEmbeddedSignupIntegrationRequest body)	Create a WhatsApp Integration using the WhatsApp embedded signup flow Use the access token returned from the embedded signup flow to obtain a list of available phone numbers that can be associated with the created integration.
ApiResponse<WhatsAppIntegration>	postConversationsMessagingIntegrationsWhatsappEmbeddedsignupWithHttpInfo(WhatsAppEmbeddedSignupIntegrationRequest body)	Create a WhatsApp Integration using the WhatsApp embedded signup flow Use the access token returned from the embedded signup flow to obtain a list of available phone numbers that can be associated with the created integration.
ApiResponse<WhatsAppIntegration>	postConversationsMessagingIntegrationsWhatsappWithHttpInfo(WhatsAppIntegrationRequest body)	Deprecated.
MessagingSetting	postConversationsMessagingSettings(PostConversationsMessagingSettingsRequest request)	Create a messaging setting
ApiResponse<MessagingSetting>	postConversationsMessagingSettings(ApiRequest<MessagingSettingRequest> request)	Create a messaging setting
MessagingSetting	postConversationsMessagingSettings(MessagingSettingRequest body)	Create a messaging setting
ApiResponse<MessagingSetting>	postConversationsMessagingSettingsWithHttpInfo(MessagingSettingRequest body)	Create a messaging setting
SupportedContent	postConversationsMessagingSupportedcontent(PostConversationsMessagingSupportedcontentRequest request)	Create a Supported Content profile
ApiResponse<SupportedContent>	postConversationsMessagingSupportedcontent(ApiRequest<SupportedContent> request)	Create a Supported Content profile
SupportedContent	postConversationsMessagingSupportedcontent(SupportedContent body)	Create a Supported Content profile
ApiResponse<SupportedContent>	postConversationsMessagingSupportedcontentWithHttpInfo(SupportedContent body)	Create a Supported Content profile
JsonCursorSearchResponse	postConversationsParticipantsAttributesSearch(PostConversationsParticipantsAttributesSearchRequest request)	Search conversations
ApiResponse<JsonCursorSearchResponse>	postConversationsParticipantsAttributesSearch(ApiRequest<ConversationParticipantSearchRequest> request)	Search conversations
JsonCursorSearchResponse	postConversationsParticipantsAttributesSearch(ConversationParticipantSearchRequest body)	Search conversations
ApiResponse<JsonCursorSearchResponse>	postConversationsParticipantsAttributesSearchWithHttpInfo(ConversationParticipantSearchRequest body)	Search conversations
void	postConversationsScreenshareParticipantCommunicationWrapup(PostConversationsScreenshareParticipantCommunicationWrapupRequest request)	Deprecated.
ApiResponse<Void>	postConversationsScreenshareParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)	Deprecated.
void	postConversationsScreenshareParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, WrapupInput body)	Deprecated.
ApiResponse<Void>	postConversationsScreenshareParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, WrapupInput body)	Deprecated.
void	postConversationsSocialParticipantCommunicationWrapup(PostConversationsSocialParticipantCommunicationWrapupRequest request)	Apply wrap-up for this conversation communication
ApiResponse<Void>	postConversationsSocialParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)	Apply wrap-up for this conversation communication
void	postConversationsSocialParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, WrapupInput body)	Apply wrap-up for this conversation communication
ApiResponse<Void>	postConversationsSocialParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, WrapupInput body)	Apply wrap-up for this conversation communication
SuggestionEngagement	postConversationSuggestionEngagement(PostConversationSuggestionEngagementRequest request)	Save an engagement on the suggestion.
ApiResponse<SuggestionEngagement>	postConversationSuggestionEngagement(ApiRequest<SuggestionEngagement> request)	Save an engagement on the suggestion.
SuggestionEngagement	postConversationSuggestionEngagement(String conversationId, String suggestionId, SuggestionEngagement body)	Save an engagement on the suggestion.
ApiResponse<SuggestionEngagement>	postConversationSuggestionEngagementWithHttpInfo(String conversationId, String suggestionId, SuggestionEngagement body)	Save an engagement on the suggestion.
void	postConversationSuggestionsFeedback(PostConversationSuggestionsFeedbackRequest request)	Deprecated.
ApiResponse<Void>	postConversationSuggestionsFeedback(ApiRequest<Feedback> request)	Deprecated.
void	postConversationSuggestionsFeedback(String conversationId, Feedback body)	Deprecated.
ApiResponse<Void>	postConversationSuggestionsFeedbackWithHttpInfo(String conversationId, Feedback body)	Deprecated.
void	postConversationSummaryFeedback(PostConversationSummaryFeedbackRequest request)	Submit feedback for the summary.
ApiResponse<Void>	postConversationSummaryFeedback(ApiRequest<FeedbackAddRequest> request)	Submit feedback for the summary.
void	postConversationSummaryFeedback(String conversationId, String summaryId, FeedbackAddRequest body)	Submit feedback for the summary.
ApiResponse<Void>	postConversationSummaryFeedbackWithHttpInfo(String conversationId, String summaryId, FeedbackAddRequest body)	Submit feedback for the summary.
VideoConferenceDetails	postConversationsVideoAgentconferenceCommunication(PostConversationsVideoAgentconferenceCommunicationRequest request)	Create an Agent-Type video conference and assign an agent to it postConversationsVideoAgentconferenceCommunication is a preview method and is subject to both breaking and non-breaking changes at any time without notice
ApiResponse<VideoConferenceDetails>	postConversationsVideoAgentconferenceCommunication(ApiRequest<Void> request)	Create an Agent-Type video conference and assign an agent to it postConversationsVideoAgentconferenceCommunication is a preview method and is subject to both breaking and non-breaking changes at any time without notice
VideoConferenceDetails	postConversationsVideoAgentconferenceCommunication(String conversationId, String communicationId)	Create an Agent-Type video conference and assign an agent to it postConversationsVideoAgentconferenceCommunication is a preview method and is subject to both breaking and non-breaking changes at any time without notice
ApiResponse<VideoConferenceDetails>	postConversationsVideoAgentconferenceCommunicationWithHttpInfo(String conversationId, String communicationId)	Create an Agent-Type video conference and assign an agent to it postConversationsVideoAgentconferenceCommunication is a preview method and is subject to both breaking and non-breaking changes at any time without notice
void	postConversationsVideoParticipantCommunicationWrapup(PostConversationsVideoParticipantCommunicationWrapupRequest request)	Apply wrap-up for this conversation communication
ApiResponse<Void>	postConversationsVideoParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)	Apply wrap-up for this conversation communication
void	postConversationsVideoParticipantCommunicationWrapup(String conversationId, String participantId, String communicationId, WrapupInput body)	Apply wrap-up for this conversation communication
ApiResponse<Void>	postConversationsVideoParticipantCommunicationWrapupWithHttpInfo(String conversationId, String participantId, String communicationId, WrapupInput body)	Apply wrap-up for this conversation communication
MeetingIdRecord	postConversationsVideosMeetings(PostConversationsVideosMeetingsRequest request)	Generate a meetingId for a given conferenceId
ApiResponse<MeetingIdRecord>	postConversationsVideosMeetings(ApiRequest<GenerateMeetingIdRequest> request)	Generate a meetingId for a given conferenceId
MeetingIdRecord	postConversationsVideosMeetings(GenerateMeetingIdRequest body)	Generate a meetingId for a given conferenceId
ApiResponse<MeetingIdRecord>	postConversationsVideosMeetingsWithHttpInfo(GenerateMeetingIdRequest body)	Generate a meetingId for a given conferenceId
CustomAttributesIdResponse	putConversationCustomattributes(PutConversationCustomattributesRequest request)	Create or update a single custom attributes record.
ApiResponse<CustomAttributesIdResponse>	putConversationCustomattributes(ApiRequest<CustomAttributesUpdateRequest> request)	Create or update a single custom attributes record.
CustomAttributesIdResponse	putConversationCustomattributes(String conversationId, CustomAttributesUpdateRequest body)	Create or update a single custom attributes record.
CustomAttributesBulkUpdateResponseMap	putConversationCustomattributesBulk(PutConversationCustomattributesBulkRequest request)	Create or update a list of custom attributes records.
ApiResponse<CustomAttributesBulkUpdateResponseMap>	putConversationCustomattributesBulk(ApiRequest<List<CustomAttributesUpdateRequest>> request)	Create or update a list of custom attributes records.
CustomAttributesBulkUpdateResponseMap	putConversationCustomattributesBulk(String conversationId, List<CustomAttributesUpdateRequest> body)	Create or update a list of custom attributes records.
ApiResponse<CustomAttributesBulkUpdateResponseMap>	putConversationCustomattributesBulkWithHttpInfo(String conversationId, List<CustomAttributesUpdateRequest> body)	Create or update a list of custom attributes records.
ApiResponse<CustomAttributesIdResponse>	putConversationCustomattributesWithHttpInfo(String conversationId, CustomAttributesUpdateRequest body)	Create or update a single custom attributes record.
void	putConversationParticipantFlaggedreason(PutConversationParticipantFlaggedreasonRequest request)	Set flagged reason on conversation participant to indicate bad conversation quality.
ApiResponse<Void>	putConversationParticipantFlaggedreason(ApiRequest<Void> request)	Set flagged reason on conversation participant to indicate bad conversation quality.
void	putConversationParticipantFlaggedreason(String conversationId, String participantId)	Set flagged reason on conversation participant to indicate bad conversation quality.
ApiResponse<Void>	putConversationParticipantFlaggedreasonWithHttpInfo(String conversationId, String participantId)	Set flagged reason on conversation participant to indicate bad conversation quality.
String	putConversationsCallbackRecordingstate(PutConversationsCallbackRecordingstateRequest request)	Update a conversation by setting its recording state
ApiResponse<String>	putConversationsCallbackRecordingstate(ApiRequest<SetRecordingState> request)	Update a conversation by setting its recording state
String	putConversationsCallbackRecordingstate(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
ApiResponse<String>	putConversationsCallbackRecordingstateWithHttpInfo(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
Empty	putConversationsCallParticipantCommunicationUuidata(PutConversationsCallParticipantCommunicationUuidataRequest request)	Set uuiData to be sent on future commands.
ApiResponse<Empty>	putConversationsCallParticipantCommunicationUuidata(ApiRequest<SetUuiDataRequest> request)	Set uuiData to be sent on future commands.
Empty	putConversationsCallParticipantCommunicationUuidata(String conversationId, String participantId, String communicationId, SetUuiDataRequest body)	Set uuiData to be sent on future commands.
ApiResponse<Empty>	putConversationsCallParticipantCommunicationUuidataWithHttpInfo(String conversationId, String participantId, String communicationId, SetUuiDataRequest body)	Set uuiData to be sent on future commands.
String	putConversationsCallRecordingstate(PutConversationsCallRecordingstateRequest request)	Update a conversation by setting its recording state
ApiResponse<String>	putConversationsCallRecordingstate(ApiRequest<SetRecordingState> request)	Update a conversation by setting its recording state
String	putConversationsCallRecordingstate(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
ApiResponse<String>	putConversationsCallRecordingstateWithHttpInfo(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
String	putConversationsChatRecordingstate(PutConversationsChatRecordingstateRequest request)	Deprecated.
ApiResponse<String>	putConversationsChatRecordingstate(ApiRequest<SetRecordingState> request)	Deprecated.
String	putConversationsChatRecordingstate(String conversationId, SetRecordingState body)	Deprecated.
ApiResponse<String>	putConversationsChatRecordingstateWithHttpInfo(String conversationId, SetRecordingState body)	Deprecated.
String	putConversationsCobrowsesessionRecordingstate(PutConversationsCobrowsesessionRecordingstateRequest request)	Deprecated.
ApiResponse<String>	putConversationsCobrowsesessionRecordingstate(ApiRequest<SetRecordingState> request)	Deprecated.
String	putConversationsCobrowsesessionRecordingstate(String conversationId, SetRecordingState body)	Deprecated.
ApiResponse<String>	putConversationsCobrowsesessionRecordingstateWithHttpInfo(String conversationId, SetRecordingState body)	Deprecated.
ConversationDataSchema	putConversationsCustomattributesSchema(PutConversationsCustomattributesSchemaRequest request)	Update a schema
ApiResponse<ConversationDataSchema>	putConversationsCustomattributesSchema(ApiRequest<ConversationSchemaUpdateRequest> request)	Update a schema
ConversationDataSchema	putConversationsCustomattributesSchema(String schemaId, ConversationSchemaUpdateRequest body)	Update a schema
ApiResponse<ConversationDataSchema>	putConversationsCustomattributesSchemaWithHttpInfo(String schemaId, ConversationSchemaUpdateRequest body)	Update a schema
String	putConversationSecureattributes(PutConversationSecureattributesRequest request)	Set the secure attributes on a conversation.
ApiResponse<String>	putConversationSecureattributes(ApiRequest<ConversationSecureAttributes> request)	Set the secure attributes on a conversation.
String	putConversationSecureattributes(String conversationId, ConversationSecureAttributes body)	Set the secure attributes on a conversation.
ApiResponse<String>	putConversationSecureattributesWithHttpInfo(String conversationId, ConversationSecureAttributes body)	Set the secure attributes on a conversation.
EmailMessage	putConversationsEmailMessagesDraft(PutConversationsEmailMessagesDraftRequest request)	Update conversation draft reply
ApiResponse<EmailMessage>	putConversationsEmailMessagesDraft(ApiRequest<EmailMessage> request)	Update conversation draft reply
EmailMessage	putConversationsEmailMessagesDraft(String conversationId, EmailMessage body)	Update conversation draft reply
ApiResponse<EmailMessage>	putConversationsEmailMessagesDraftWithHttpInfo(String conversationId, EmailMessage body)	Update conversation draft reply
String	putConversationsEmailRecordingstate(PutConversationsEmailRecordingstateRequest request)	Update a conversation by setting its recording state
ApiResponse<String>	putConversationsEmailRecordingstate(ApiRequest<SetRecordingState> request)	Update a conversation by setting its recording state
String	putConversationsEmailRecordingstate(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
ApiResponse<String>	putConversationsEmailRecordingstateWithHttpInfo(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
ConversationEncryptionConfiguration	putConversationsKeyconfiguration(PutConversationsKeyconfigurationRequest request)	Update the encryption key configurations
ApiResponse<ConversationEncryptionConfiguration>	putConversationsKeyconfiguration(ApiRequest<ConversationEncryptionConfiguration> request)	Update the encryption key configurations
ConversationEncryptionConfiguration	putConversationsKeyconfiguration(String keyconfigurationsId, ConversationEncryptionConfiguration body)	Update the encryption key configurations
ApiResponse<ConversationEncryptionConfiguration>	putConversationsKeyconfigurationWithHttpInfo(String keyconfigurationsId, ConversationEncryptionConfiguration body)	Update the encryption key configurations
String	putConversationsMessageRecordingstate(PutConversationsMessageRecordingstateRequest request)	Update a conversation by setting its recording state
ApiResponse<String>	putConversationsMessageRecordingstate(ApiRequest<SetRecordingState> request)	Update a conversation by setting its recording state
String	putConversationsMessageRecordingstate(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
ApiResponse<String>	putConversationsMessageRecordingstateWithHttpInfo(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
AppleIdentityResolutionConfig	putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(PutConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdRequest request)	Create an identity resolution settings for a Apple messaging integration
ApiResponse<AppleIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(ApiRequest<AppleIdentityResolutionConfig> request)	Create an identity resolution settings for a Apple messaging integration
AppleIdentityResolutionConfig	putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(String integrationId, AppleIdentityResolutionConfig body)	Create an identity resolution settings for a Apple messaging integration
ApiResponse<AppleIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdWithHttpInfo(String integrationId, AppleIdentityResolutionConfig body)	Create an identity resolution settings for a Apple messaging integration
FacebookIdentityResolutionConfig	putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(PutConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdRequest request)	Create an identity resolution settings for a Facebook messaging integration
ApiResponse<FacebookIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(ApiRequest<FacebookIdentityResolutionConfig> request)	Create an identity resolution settings for a Facebook messaging integration
FacebookIdentityResolutionConfig	putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(String integrationId, FacebookIdentityResolutionConfig body)	Create an identity resolution settings for a Facebook messaging integration
ApiResponse<FacebookIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdWithHttpInfo(String integrationId, FacebookIdentityResolutionConfig body)	Create an identity resolution settings for a Facebook messaging integration
InstagramIdentityResolutionConfig	putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(PutConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdRequest request)	Create identity resolution settings for an Instagram messaging integration
ApiResponse<InstagramIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(ApiRequest<InstagramIdentityResolutionConfig> request)	Create identity resolution settings for an Instagram messaging integration
InstagramIdentityResolutionConfig	putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(String integrationId, InstagramIdentityResolutionConfig body)	Create identity resolution settings for an Instagram messaging integration
ApiResponse<InstagramIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdWithHttpInfo(String integrationId, InstagramIdentityResolutionConfig body)	Create identity resolution settings for an Instagram messaging integration
OpenMessagingIdentityResolutionConfig	putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(PutConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdRequest request)	Update an open messaging integration Identity Resolution settings
ApiResponse<OpenMessagingIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(ApiRequest<OpenMessagingIdentityResolutionConfig> request)	Update an open messaging integration Identity Resolution settings
OpenMessagingIdentityResolutionConfig	putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(String integrationId, OpenMessagingIdentityResolutionConfig body)	Update an open messaging integration Identity Resolution settings
ApiResponse<OpenMessagingIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdWithHttpInfo(String integrationId, OpenMessagingIdentityResolutionConfig body)	Update an open messaging integration Identity Resolution settings
TwitterIdentityResolutionConfig	putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(PutConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdRequest request)	Create an identity resolution settings for an X (Formally Twitter) messaging integration
ApiResponse<TwitterIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(ApiRequest<TwitterIdentityResolutionConfig> request)	Create an identity resolution settings for an X (Formally Twitter) messaging integration
TwitterIdentityResolutionConfig	putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(String integrationId, TwitterIdentityResolutionConfig body)	Create an identity resolution settings for an X (Formally Twitter) messaging integration
ApiResponse<TwitterIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdWithHttpInfo(String integrationId, TwitterIdentityResolutionConfig body)	Create an identity resolution settings for an X (Formally Twitter) messaging integration
WhatsAppIdentityResolutionConfig	putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(PutConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdRequest request)	Update a whatsApp integration Identity Resolution settings
ApiResponse<WhatsAppIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(ApiRequest<WhatsAppIdentityResolutionConfig> request)	Update a whatsApp integration Identity Resolution settings
WhatsAppIdentityResolutionConfig	putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(String integrationId, WhatsAppIdentityResolutionConfig body)	Update a whatsApp integration Identity Resolution settings
ApiResponse<WhatsAppIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdWithHttpInfo(String integrationId, WhatsAppIdentityResolutionConfig body)	Update a whatsApp integration Identity Resolution settings
MessagingSetting	putConversationsMessagingSettingsDefault(PutConversationsMessagingSettingsDefaultRequest request)	Set the organization's default setting that may be applied to to integrations without settings When an integration is created a settings ID may be assigned to it.
ApiResponse<MessagingSetting>	putConversationsMessagingSettingsDefault(ApiRequest<MessagingSettingDefaultRequest> request)	Set the organization's default setting that may be applied to to integrations without settings When an integration is created a settings ID may be assigned to it.
MessagingSetting	putConversationsMessagingSettingsDefault(MessagingSettingDefaultRequest body)	Set the organization's default setting that may be applied to to integrations without settings When an integration is created a settings ID may be assigned to it.
ApiResponse<MessagingSetting>	putConversationsMessagingSettingsDefaultWithHttpInfo(MessagingSettingDefaultRequest body)	Set the organization's default setting that may be applied to to integrations without settings When an integration is created a settings ID may be assigned to it.
SupportedContent	putConversationsMessagingSupportedcontentDefault(PutConversationsMessagingSupportedcontentDefaultRequest request)	Set the organization's default supported content profile that may be assigned to an integration when it is created.
ApiResponse<SupportedContent>	putConversationsMessagingSupportedcontentDefault(ApiRequest<SupportedContentReference> request)	Set the organization's default supported content profile that may be assigned to an integration when it is created.
SupportedContent	putConversationsMessagingSupportedcontentDefault(SupportedContentReference body)	Set the organization's default supported content profile that may be assigned to an integration when it is created.
ApiResponse<SupportedContent>	putConversationsMessagingSupportedcontentDefaultWithHttpInfo(SupportedContentReference body)	Set the organization's default supported content profile that may be assigned to an integration when it is created.
ConversationThreadingWindow	putConversationsMessagingThreadingtimeline(PutConversationsMessagingThreadingtimelineRequest request)	Update conversation threading window timeline for each messaging type PUT Conversation messaging threading timeline is intended to set the conversation threading settings for ALL messengerTypes.
ApiResponse<ConversationThreadingWindow>	putConversationsMessagingThreadingtimeline(ApiRequest<ConversationThreadingWindow> request)	Update conversation threading window timeline for each messaging type PUT Conversation messaging threading timeline is intended to set the conversation threading settings for ALL messengerTypes.
ConversationThreadingWindow	putConversationsMessagingThreadingtimeline(ConversationThreadingWindow body)	Update conversation threading window timeline for each messaging type PUT Conversation messaging threading timeline is intended to set the conversation threading settings for ALL messengerTypes.
ApiResponse<ConversationThreadingWindow>	putConversationsMessagingThreadingtimelineWithHttpInfo(ConversationThreadingWindow body)	Update conversation threading window timeline for each messaging type PUT Conversation messaging threading timeline is intended to set the conversation threading settings for ALL messengerTypes.
String	putConversationsScreenshareRecordingstate(PutConversationsScreenshareRecordingstateRequest request)	Deprecated.
ApiResponse<String>	putConversationsScreenshareRecordingstate(ApiRequest<SetRecordingState> request)	Deprecated.
String	putConversationsScreenshareRecordingstate(String conversationId, SetRecordingState body)	Deprecated.
ApiResponse<String>	putConversationsScreenshareRecordingstateWithHttpInfo(String conversationId, SetRecordingState body)	Deprecated.
String	putConversationsSocialRecordingstate(PutConversationsSocialRecordingstateRequest request)	Update a conversation by setting its recording state
ApiResponse<String>	putConversationsSocialRecordingstate(ApiRequest<SetRecordingState> request)	Update a conversation by setting its recording state
String	putConversationsSocialRecordingstate(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
ApiResponse<String>	putConversationsSocialRecordingstateWithHttpInfo(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
String	putConversationsVideoRecordingstate(PutConversationsVideoRecordingstateRequest request)	Update a conversation by setting its recording state
ApiResponse<String>	putConversationsVideoRecordingstate(ApiRequest<SetRecordingState> request)	Update a conversation by setting its recording state
String	putConversationsVideoRecordingstate(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
ApiResponse<String>	putConversationsVideoRecordingstateWithHttpInfo(String conversationId, SetRecordingState body)	Update a conversation by setting its recording state
String	putConversationTags(PutConversationTagsRequest request)	Update the tags on a conversation.
ApiResponse<String>	putConversationTags(ApiRequest<ConversationTagsUpdate> request)	Update the tags on a conversation.
String	putConversationTags(String conversationId, ConversationTagsUpdate body)	Update the tags on a conversation.
ApiResponse<String>	putConversationTagsWithHttpInfo(String conversationId, ConversationTagsUpdate body)	Update the tags on a conversation.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details

ConversationsApi

public ConversationsApi()

ConversationsApi

public ConversationsApi(ApiClient apiClient)

Method Details

deleteAnalyticsConversationsAggregatesJob

public void deleteAnalyticsConversationsAggregatesJob(String jobId)
                                               throws IOException,
ApiException

Delete/cancel an async request for conversation aggregates

Parameters:

jobId - jobId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteAnalyticsConversationsAggregatesJobWithHttpInfo

public ApiResponse<Void> deleteAnalyticsConversationsAggregatesJobWithHttpInfo(String jobId)
                                                                        throws IOException

Delete/cancel an async request for conversation aggregates

Parameters:

jobId - jobId (required)

Throws:

IOException - if the request fails to be processed

deleteAnalyticsConversationsAggregatesJob

public void deleteAnalyticsConversationsAggregatesJob(DeleteAnalyticsConversationsAggregatesJobRequest request)
                                               throws IOException,
ApiException

Delete/cancel an async request for conversation aggregates

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteAnalyticsConversationsAggregatesJob

public ApiResponse<Void> deleteAnalyticsConversationsAggregatesJob(ApiRequest<Void> request)
                                                            throws IOException

Delete/cancel an async request for conversation aggregates

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteAnalyticsConversationsDetailsJob

public void deleteAnalyticsConversationsDetailsJob(String jobId)
                                            throws IOException,
ApiException

Delete/cancel an async details job

Parameters:

jobId - jobId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteAnalyticsConversationsDetailsJobWithHttpInfo

public ApiResponse<Void> deleteAnalyticsConversationsDetailsJobWithHttpInfo(String jobId)
                                                                     throws IOException

Delete/cancel an async details job

Parameters:

jobId - jobId (required)

Throws:

IOException - if the request fails to be processed

deleteAnalyticsConversationsDetailsJob

public void deleteAnalyticsConversationsDetailsJob(DeleteAnalyticsConversationsDetailsJobRequest request)
                                            throws IOException,
ApiException

Delete/cancel an async details job

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteAnalyticsConversationsDetailsJob

public ApiResponse<Void> deleteAnalyticsConversationsDetailsJob(ApiRequest<Void> request)
                                                         throws IOException

Delete/cancel an async details job

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversation

public void deleteConversation(String conversationId)
                        throws IOException,
ApiException

Update a conversation by disconnecting all of the participants

Parameters:

conversationId - conversation ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationWithHttpInfo

public ApiResponse<Void> deleteConversationWithHttpInfo(String conversationId)
                                                 throws IOException

Update a conversation by disconnecting all of the participants

Parameters:

conversationId - conversation ID (required)

Throws:

IOException - if the request fails to be processed

deleteConversation

public void deleteConversation(DeleteConversationRequest request)
                        throws IOException,
ApiException

Update a conversation by disconnecting all of the participants

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversation

public ApiResponse<Void> deleteConversation(ApiRequest<Void> request)
                                     throws IOException

Update a conversation by disconnecting all of the participants

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationCustomattribute

public void deleteConversationCustomattribute(String conversationId,
 String attributesId)
                                       throws IOException,
ApiException

Delete a custom attributes record.

Parameters:

conversationId - conversation ID (required)

attributesId - attributesId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationCustomattributeWithHttpInfo

public ApiResponse<Void> deleteConversationCustomattributeWithHttpInfo(String conversationId,
 String attributesId)
                                                                throws IOException

Delete a custom attributes record.

Parameters:

conversationId - conversation ID (required)

attributesId - attributesId (required)

Throws:

IOException - if the request fails to be processed

deleteConversationCustomattribute

public void deleteConversationCustomattribute(DeleteConversationCustomattributeRequest request)
                                       throws IOException,
ApiException

Delete a custom attributes record.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationCustomattribute

public ApiResponse<Void> deleteConversationCustomattribute(ApiRequest<Void> request)
                                                    throws IOException

Delete a custom attributes record.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationParticipantCode

public void deleteConversationParticipantCode(String conversationId,
 String participantId,
 String addCommunicationCode)
                                       throws IOException,
ApiException

Delete a code used to add a communication to this participant

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

addCommunicationCode - addCommunicationCode (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationParticipantCodeWithHttpInfo

public ApiResponse<Void> deleteConversationParticipantCodeWithHttpInfo(String conversationId,
 String participantId,
 String addCommunicationCode)
                                                                throws IOException

Delete a code used to add a communication to this participant

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

addCommunicationCode - addCommunicationCode (required)

Throws:

IOException - if the request fails to be processed

deleteConversationParticipantCode

public void deleteConversationParticipantCode(DeleteConversationParticipantCodeRequest request)
                                       throws IOException,
ApiException

Delete a code used to add a communication to this participant

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationParticipantCode

public ApiResponse<Void> deleteConversationParticipantCode(ApiRequest<Void> request)
                                                    throws IOException

Delete a code used to add a communication to this participant

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationParticipantFlaggedreason

public void deleteConversationParticipantFlaggedreason(String conversationId,
 String participantId)
                                                throws IOException,
ApiException

Remove flagged reason from conversation participant.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationParticipantFlaggedreasonWithHttpInfo

public ApiResponse<Void> deleteConversationParticipantFlaggedreasonWithHttpInfo(String conversationId,
 String participantId)
                                                                         throws IOException

Remove flagged reason from conversation participant.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

Throws:

IOException - if the request fails to be processed

deleteConversationParticipantFlaggedreason

public void deleteConversationParticipantFlaggedreason(DeleteConversationParticipantFlaggedreasonRequest request)
                                                throws IOException,
ApiException

Remove flagged reason from conversation participant.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationParticipantFlaggedreason

public ApiResponse<Void> deleteConversationParticipantFlaggedreason(ApiRequest<Void> request)
                                                             throws IOException

Remove flagged reason from conversation participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsCallParticipantCommunicationPostflowaction

public void deleteConversationsCallParticipantCommunicationPostflowaction(String conversationId,
 String participantId,
 String communicationId)
                                                                   throws IOException,
ApiException

Remove mandatory post call actions.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsCallParticipantCommunicationPostflowactionWithHttpInfo

public ApiResponse<Void> deleteConversationsCallParticipantCommunicationPostflowactionWithHttpInfo(String conversationId,
 String participantId,
 String communicationId)
                                                                                            throws IOException

Remove mandatory post call actions.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

Throws:

IOException - if the request fails to be processed

deleteConversationsCallParticipantCommunicationPostflowaction

public void deleteConversationsCallParticipantCommunicationPostflowaction(DeleteConversationsCallParticipantCommunicationPostflowactionRequest request)
                                                                   throws IOException,
ApiException

Remove mandatory post call actions.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsCallParticipantCommunicationPostflowaction

public ApiResponse<Void> deleteConversationsCallParticipantCommunicationPostflowaction(ApiRequest<Void> request)
                                                                                throws IOException

Remove mandatory post call actions.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsCallParticipantConsult

public void deleteConversationsCallParticipantConsult(String conversationId,
 String participantId)
                                               throws IOException,
ApiException

Cancel the transfer

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsCallParticipantConsultWithHttpInfo

public ApiResponse<Void> deleteConversationsCallParticipantConsultWithHttpInfo(String conversationId,
 String participantId)
                                                                        throws IOException

Cancel the transfer

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Throws:

IOException - if the request fails to be processed

deleteConversationsCallParticipantConsult

public void deleteConversationsCallParticipantConsult(DeleteConversationsCallParticipantConsultRequest request)
                                               throws IOException,
ApiException

Cancel the transfer

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsCallParticipantConsult

public ApiResponse<Void> deleteConversationsCallParticipantConsult(ApiRequest<Void> request)
                                                            throws IOException

Cancel the transfer

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsEmailMessagesDraftAttachment

public void deleteConversationsEmailMessagesDraftAttachment(String conversationId,
 String attachmentId)
                                                     throws IOException,
ApiException

Delete attachment from draft

Parameters:

conversationId - conversationId (required)

attachmentId - attachmentId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsEmailMessagesDraftAttachmentWithHttpInfo

public ApiResponse<Void> deleteConversationsEmailMessagesDraftAttachmentWithHttpInfo(String conversationId,
 String attachmentId)
                                                                              throws IOException

Delete attachment from draft

Parameters:

conversationId - conversationId (required)

attachmentId - attachmentId (required)

Throws:

IOException - if the request fails to be processed

deleteConversationsEmailMessagesDraftAttachment

public void deleteConversationsEmailMessagesDraftAttachment(DeleteConversationsEmailMessagesDraftAttachmentRequest request)
                                                     throws IOException,
ApiException

Delete attachment from draft

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsEmailMessagesDraftAttachment

public ApiResponse<Void> deleteConversationsEmailMessagesDraftAttachment(ApiRequest<Void> request)
                                                                  throws IOException

Delete attachment from draft

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagesCachedmediaCachedMediaItemId

public void deleteConversationsMessagesCachedmediaCachedMediaItemId(String cachedMediaItemId)
                                                             throws IOException,
ApiException

Remove a cached media item asychronously

Parameters:

cachedMediaItemId - cachedMediaItemId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagesCachedmediaCachedMediaItemIdWithHttpInfo

public ApiResponse<Void> deleteConversationsMessagesCachedmediaCachedMediaItemIdWithHttpInfo(String cachedMediaItemId)
                                                                                      throws IOException

Remove a cached media item asychronously

Parameters:

cachedMediaItemId - cachedMediaItemId (required)

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagesCachedmediaCachedMediaItemId

public void deleteConversationsMessagesCachedmediaCachedMediaItemId(DeleteConversationsMessagesCachedmediaCachedMediaItemIdRequest request)
                                                             throws IOException,
ApiException

Remove a cached media item asychronously

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagesCachedmediaCachedMediaItemId

public ApiResponse<Void> deleteConversationsMessagesCachedmediaCachedMediaItemId(ApiRequest<Void> request)
                                                                          throws IOException

Remove a cached media item asychronously

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsAppleIntegrationId

public void deleteConversationsMessagingIntegrationsAppleIntegrationId(String integrationId)
                                                                throws IOException,
ApiException

Delete an Apple messaging integration

Parameters:

integrationId - Integration ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsAppleIntegrationIdWithHttpInfo

public ApiResponse<Void> deleteConversationsMessagingIntegrationsAppleIntegrationIdWithHttpInfo(String integrationId)
                                                                                         throws IOException

Delete an Apple messaging integration

Parameters:

integrationId - Integration ID (required)

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsAppleIntegrationId

public void deleteConversationsMessagingIntegrationsAppleIntegrationId(DeleteConversationsMessagingIntegrationsAppleIntegrationIdRequest request)
                                                                throws IOException,
ApiException

Delete an Apple messaging integration

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsAppleIntegrationId

public ApiResponse<Void> deleteConversationsMessagingIntegrationsAppleIntegrationId(ApiRequest<Void> request)
                                                                             throws IOException

Delete an Apple messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsFacebookIntegrationId

public void deleteConversationsMessagingIntegrationsFacebookIntegrationId(String integrationId)
                                                                   throws IOException,
ApiException

Delete a Facebook messaging integration

Parameters:

integrationId - Integration ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsFacebookIntegrationIdWithHttpInfo

public ApiResponse<Void> deleteConversationsMessagingIntegrationsFacebookIntegrationIdWithHttpInfo(String integrationId)
                                                                                            throws IOException

Delete a Facebook messaging integration

Parameters:

integrationId - Integration ID (required)

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsFacebookIntegrationId

public void deleteConversationsMessagingIntegrationsFacebookIntegrationId(DeleteConversationsMessagingIntegrationsFacebookIntegrationIdRequest request)
                                                                   throws IOException,
ApiException

Delete a Facebook messaging integration

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsFacebookIntegrationId

public ApiResponse<Void> deleteConversationsMessagingIntegrationsFacebookIntegrationId(ApiRequest<Void> request)
                                                                                throws IOException

Delete a Facebook messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsInstagramIntegrationId

public void deleteConversationsMessagingIntegrationsInstagramIntegrationId(String integrationId)
                                                                    throws IOException,
ApiException

Delete Instagram messaging integration

Parameters:

integrationId - Integration ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsInstagramIntegrationIdWithHttpInfo

public ApiResponse<Void> deleteConversationsMessagingIntegrationsInstagramIntegrationIdWithHttpInfo(String integrationId)
                                                                                             throws IOException

Delete Instagram messaging integration

Parameters:

integrationId - Integration ID (required)

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsInstagramIntegrationId

public void deleteConversationsMessagingIntegrationsInstagramIntegrationId(DeleteConversationsMessagingIntegrationsInstagramIntegrationIdRequest request)
                                                                    throws IOException,
ApiException

Delete Instagram messaging integration

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsInstagramIntegrationId

public ApiResponse<Void> deleteConversationsMessagingIntegrationsInstagramIntegrationId(ApiRequest<Void> request)
                                                                                 throws IOException

Delete Instagram messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId

public void deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(String integrationId)
                                                                                              throws IOException,
ApiException

Delete an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

integrationId - Integration ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdWithHttpInfo

public ApiResponse<Void> deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdWithHttpInfo(String integrationId)
                                                                                                                       throws IOException

Delete an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

integrationId - Integration ID (required)

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId

public void deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(DeleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdRequest request)
                                                                                              throws IOException,
ApiException

Delete an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId

public ApiResponse<Void> deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(ApiRequest<Void> request)
                                                                                                           throws IOException

Delete an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsOpenIntegrationId

public void deleteConversationsMessagingIntegrationsOpenIntegrationId(String integrationId)
                                                               throws IOException,
ApiException

Delete an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

integrationId - Integration ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsOpenIntegrationIdWithHttpInfo

public ApiResponse<Void> deleteConversationsMessagingIntegrationsOpenIntegrationIdWithHttpInfo(String integrationId)
                                                                                        throws IOException

Delete an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

integrationId - Integration ID (required)

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsOpenIntegrationId

public void deleteConversationsMessagingIntegrationsOpenIntegrationId(DeleteConversationsMessagingIntegrationsOpenIntegrationIdRequest request)
                                                               throws IOException,
ApiException

Delete an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsOpenIntegrationId

public ApiResponse<Void> deleteConversationsMessagingIntegrationsOpenIntegrationId(ApiRequest<Void> request)
                                                                            throws IOException

Delete an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsTwitterIntegrationId

public void deleteConversationsMessagingIntegrationsTwitterIntegrationId(String integrationId)
                                                                  throws IOException,
ApiException

Delete Twitter messaging integration

Parameters:

integrationId - Integration ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsTwitterIntegrationIdWithHttpInfo

public ApiResponse<Void> deleteConversationsMessagingIntegrationsTwitterIntegrationIdWithHttpInfo(String integrationId)
                                                                                           throws IOException

Delete Twitter messaging integration

Parameters:

integrationId - Integration ID (required)

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsTwitterIntegrationId

public void deleteConversationsMessagingIntegrationsTwitterIntegrationId(DeleteConversationsMessagingIntegrationsTwitterIntegrationIdRequest request)
                                                                  throws IOException,
ApiException

Delete Twitter messaging integration

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsTwitterIntegrationId

public ApiResponse<Void> deleteConversationsMessagingIntegrationsTwitterIntegrationId(ApiRequest<Void> request)
                                                                               throws IOException

Delete Twitter messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsWhatsappIntegrationId

public WhatsAppIntegration deleteConversationsMessagingIntegrationsWhatsappIntegrationId(String integrationId)
                                                                                  throws IOException,
ApiException

Delete a WhatsApp messaging integration

Parameters:

integrationId - Integration ID (required)

Returns:

WhatsAppIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsWhatsappIntegrationIdWithHttpInfo

public ApiResponse<WhatsAppIntegration> deleteConversationsMessagingIntegrationsWhatsappIntegrationIdWithHttpInfo(String integrationId)
                                                                                                           throws IOException

Delete a WhatsApp messaging integration

Parameters:

integrationId - Integration ID (required)

Returns:

WhatsAppIntegration

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsWhatsappIntegrationId

public WhatsAppIntegration deleteConversationsMessagingIntegrationsWhatsappIntegrationId(DeleteConversationsMessagingIntegrationsWhatsappIntegrationIdRequest request)
                                                                                  throws IOException,
ApiException

Delete a WhatsApp messaging integration

Parameters:

request - The request object

Returns:

WhatsAppIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingIntegrationsWhatsappIntegrationId

public ApiResponse<WhatsAppIntegration> deleteConversationsMessagingIntegrationsWhatsappIntegrationId(ApiRequest<Void> request)
                                                                                               throws IOException

Delete a WhatsApp messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingSetting

public void deleteConversationsMessagingSetting(String messageSettingId)
                                         throws IOException,
ApiException

Delete a messaging setting

Parameters:

messageSettingId - Message Setting ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingSettingWithHttpInfo

public ApiResponse<Void> deleteConversationsMessagingSettingWithHttpInfo(String messageSettingId)
                                                                  throws IOException

Delete a messaging setting

Parameters:

messageSettingId - Message Setting ID (required)

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingSetting

public void deleteConversationsMessagingSetting(DeleteConversationsMessagingSettingRequest request)
                                         throws IOException,
ApiException

Delete a messaging setting

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingSetting

public ApiResponse<Void> deleteConversationsMessagingSetting(ApiRequest<Void> request)
                                                      throws IOException

Delete a messaging setting

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingSettingsDefault

public void deleteConversationsMessagingSettingsDefault()
                                                 throws IOException,
ApiException

Delete the organization's default setting, a global default will be applied to integrations without settings When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingSettingsDefaultWithHttpInfo

public ApiResponse<Void> deleteConversationsMessagingSettingsDefaultWithHttpInfo()
                                                                          throws IOException

Delete the organization's default setting, a global default will be applied to integrations without settings When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingSettingsDefault

public void deleteConversationsMessagingSettingsDefault(DeleteConversationsMessagingSettingsDefaultRequest request)
                                                 throws IOException,
ApiException

Delete the organization's default setting, a global default will be applied to integrations without settings When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingSettingsDefault

public ApiResponse<Void> deleteConversationsMessagingSettingsDefault(ApiRequest<Void> request)
                                                              throws IOException

Delete the organization's default setting, a global default will be applied to integrations without settings When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingSupportedcontentSupportedContentId

public void deleteConversationsMessagingSupportedcontentSupportedContentId(String supportedContentId)
                                                                    throws IOException,
ApiException

Delete a supported content profile

Parameters:

supportedContentId - Supported Content ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingSupportedcontentSupportedContentIdWithHttpInfo

public ApiResponse<Void> deleteConversationsMessagingSupportedcontentSupportedContentIdWithHttpInfo(String supportedContentId)
                                                                                             throws IOException

Delete a supported content profile

Parameters:

supportedContentId - Supported Content ID (required)

Throws:

IOException - if the request fails to be processed

deleteConversationsMessagingSupportedcontentSupportedContentId

public void deleteConversationsMessagingSupportedcontentSupportedContentId(DeleteConversationsMessagingSupportedcontentSupportedContentIdRequest request)
                                                                    throws IOException,
ApiException

Delete a supported content profile

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteConversationsMessagingSupportedcontentSupportedContentId

public ApiResponse<Void> deleteConversationsMessagingSupportedcontentSupportedContentId(ApiRequest<Void> request)
                                                                                 throws IOException

Delete a supported content profile

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationDetails

public AnalyticsConversationWithoutAttributes getAnalyticsConversationDetails(String conversationId)
                                                                       throws IOException,
ApiException

Get a conversation by id

Parameters:

conversationId - conversationId (required)

Returns:

AnalyticsConversationWithoutAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationDetailsWithHttpInfo

public ApiResponse<AnalyticsConversationWithoutAttributes> getAnalyticsConversationDetailsWithHttpInfo(String conversationId)
                                                                                                throws IOException

Get a conversation by id

Parameters:

conversationId - conversationId (required)

Returns:

AnalyticsConversationWithoutAttributes

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationDetails

public AnalyticsConversationWithoutAttributes getAnalyticsConversationDetails(GetAnalyticsConversationDetailsRequest request)
                                                                       throws IOException,
ApiException

Get a conversation by id

Parameters:

request - The request object

Returns:

AnalyticsConversationWithoutAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationDetails

public ApiResponse<AnalyticsConversationWithoutAttributes> getAnalyticsConversationDetails(ApiRequest<Void> request)
                                                                                    throws IOException

Get a conversation by id

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationsAggregatesJob

public AsyncQueryStatus getAnalyticsConversationsAggregatesJob(String jobId)
                                                        throws IOException,
ApiException

Get status for async query for conversation aggregates

Parameters:

jobId - jobId (required)

Returns:

AsyncQueryStatus

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationsAggregatesJobWithHttpInfo

public ApiResponse<AsyncQueryStatus> getAnalyticsConversationsAggregatesJobWithHttpInfo(String jobId)
                                                                                 throws IOException

Get status for async query for conversation aggregates

Parameters:

jobId - jobId (required)

Returns:

AsyncQueryStatus

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationsAggregatesJob

public AsyncQueryStatus getAnalyticsConversationsAggregatesJob(GetAnalyticsConversationsAggregatesJobRequest request)
                                                        throws IOException,
ApiException

Get status for async query for conversation aggregates

Parameters:

request - The request object

Returns:

AsyncQueryStatus

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationsAggregatesJob

public ApiResponse<AsyncQueryStatus> getAnalyticsConversationsAggregatesJob(ApiRequest<Void> request)
                                                                     throws IOException

Get status for async query for conversation aggregates

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationsAggregatesJobResults

public ConversationAsyncAggregateQueryResponse getAnalyticsConversationsAggregatesJobResults(String jobId,
 String cursor)
                                                                                      throws IOException,
ApiException

Fetch a page of results for an async aggregates query

Parameters:

jobId - jobId (required)

cursor - Cursor token to retrieve next page (optional)

Returns:

ConversationAsyncAggregateQueryResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationsAggregatesJobResultsWithHttpInfo

public ApiResponse<ConversationAsyncAggregateQueryResponse> getAnalyticsConversationsAggregatesJobResultsWithHttpInfo(String jobId,
 String cursor)
                                                                                                               throws IOException

Fetch a page of results for an async aggregates query

Parameters:

jobId - jobId (required)

cursor - Cursor token to retrieve next page (optional)

Returns:

ConversationAsyncAggregateQueryResponse

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationsAggregatesJobResults

public ConversationAsyncAggregateQueryResponse getAnalyticsConversationsAggregatesJobResults(GetAnalyticsConversationsAggregatesJobResultsRequest request)
                                                                                      throws IOException,
ApiException

Fetch a page of results for an async aggregates query

Parameters:

request - The request object

Returns:

ConversationAsyncAggregateQueryResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationsAggregatesJobResults

public ApiResponse<ConversationAsyncAggregateQueryResponse> getAnalyticsConversationsAggregatesJobResults(ApiRequest<Void> request)
                                                                                                   throws IOException

Fetch a page of results for an async aggregates query

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationsDetails

public AnalyticsConversationWithoutAttributesMultiGetResponse getAnalyticsConversationsDetails(List<String> id)
                                                                                        throws IOException,
ApiException

Gets multiple conversations by id

Parameters:

id - Comma-separated conversation ids (optional)

Returns:

AnalyticsConversationWithoutAttributesMultiGetResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsWithHttpInfo

public ApiResponse<AnalyticsConversationWithoutAttributesMultiGetResponse> getAnalyticsConversationsDetailsWithHttpInfo(List<String> id)
                                                                                                                 throws IOException

Gets multiple conversations by id

Parameters:

id - Comma-separated conversation ids (optional)

Returns:

AnalyticsConversationWithoutAttributesMultiGetResponse

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationsDetails

public AnalyticsConversationWithoutAttributesMultiGetResponse getAnalyticsConversationsDetails(GetAnalyticsConversationsDetailsRequest request)
                                                                                        throws IOException,
ApiException

Gets multiple conversations by id

Parameters:

request - The request object

Returns:

AnalyticsConversationWithoutAttributesMultiGetResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationsDetails

public ApiResponse<AnalyticsConversationWithoutAttributesMultiGetResponse> getAnalyticsConversationsDetails(ApiRequest<Void> request)
                                                                                                     throws IOException

Gets multiple conversations by id

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsJob

public AsyncQueryStatus getAnalyticsConversationsDetailsJob(String jobId)
                                                     throws IOException,
ApiException

Get status for async query for conversation details

Parameters:

jobId - jobId (required)

Returns:

AsyncQueryStatus

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsJobWithHttpInfo

public ApiResponse<AsyncQueryStatus> getAnalyticsConversationsDetailsJobWithHttpInfo(String jobId)
                                                                              throws IOException

Get status for async query for conversation details

Parameters:

jobId - jobId (required)

Returns:

AsyncQueryStatus

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsJob

public AsyncQueryStatus getAnalyticsConversationsDetailsJob(GetAnalyticsConversationsDetailsJobRequest request)
                                                     throws IOException,
ApiException

Get status for async query for conversation details

Parameters:

request - The request object

Returns:

AsyncQueryStatus

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsJob

public ApiResponse<AsyncQueryStatus> getAnalyticsConversationsDetailsJob(ApiRequest<Void> request)
                                                                  throws IOException

Get status for async query for conversation details

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsJobResults

public AnalyticsConversationAsyncQueryResponse getAnalyticsConversationsDetailsJobResults(String jobId,
 String cursor,
 Integer pageSize)
                                                                                   throws IOException,
ApiException

Fetch a page of results for an async details job

Parameters:

jobId - jobId (required)

cursor - Indicates where to resume query results (not required for first page) (optional)

pageSize - The desired maximum number of results (optional)

Returns:

AnalyticsConversationAsyncQueryResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsJobResultsWithHttpInfo

public ApiResponse<AnalyticsConversationAsyncQueryResponse> getAnalyticsConversationsDetailsJobResultsWithHttpInfo(String jobId,
 String cursor,
 Integer pageSize)
                                                                                                            throws IOException

Fetch a page of results for an async details job

Parameters:

jobId - jobId (required)

cursor - Indicates where to resume query results (not required for first page) (optional)

pageSize - The desired maximum number of results (optional)

Returns:

AnalyticsConversationAsyncQueryResponse

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsJobResults

public AnalyticsConversationAsyncQueryResponse getAnalyticsConversationsDetailsJobResults(GetAnalyticsConversationsDetailsJobResultsRequest request)
                                                                                   throws IOException,
ApiException

Fetch a page of results for an async details job

Parameters:

request - The request object

Returns:

AnalyticsConversationAsyncQueryResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsJobResults

public ApiResponse<AnalyticsConversationAsyncQueryResponse> getAnalyticsConversationsDetailsJobResults(ApiRequest<Void> request)
                                                                                                throws IOException

Fetch a page of results for an async details job

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsJobsAvailability

public DataAvailabilityResponse getAnalyticsConversationsDetailsJobsAvailability()
                                                                          throws IOException,
ApiException

Lookup the datalake availability date and time

Returns:

DataAvailabilityResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsJobsAvailabilityWithHttpInfo

public ApiResponse<DataAvailabilityResponse> getAnalyticsConversationsDetailsJobsAvailabilityWithHttpInfo()
                                                                                                   throws IOException

Lookup the datalake availability date and time

Returns:

DataAvailabilityResponse

Throws:

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsJobsAvailability

public DataAvailabilityResponse getAnalyticsConversationsDetailsJobsAvailability(GetAnalyticsConversationsDetailsJobsAvailabilityRequest request)
                                                                          throws IOException,
ApiException

Lookup the datalake availability date and time

Parameters:

request - The request object

Returns:

DataAvailabilityResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getAnalyticsConversationsDetailsJobsAvailability

public ApiResponse<DataAvailabilityResponse> getAnalyticsConversationsDetailsJobsAvailability(ApiRequest<Void> request)
                                                                                       throws IOException

Lookup the datalake availability date and time

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversation

public Conversation getConversation(String conversationId)
                             throws IOException,
ApiException

Get conversation

Parameters:

conversationId - conversation ID (required)

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationWithHttpInfo

public ApiResponse<Conversation> getConversationWithHttpInfo(String conversationId)
                                                      throws IOException

Get conversation

Parameters:

conversationId - conversation ID (required)

Returns:

Conversation

Throws:

IOException - if the request fails to be processed

getConversation

public Conversation getConversation(GetConversationRequest request)
                             throws IOException,
ApiException

Get conversation

Parameters:

request - The request object

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversation

public ApiResponse<Conversation> getConversation(ApiRequest<Void> request)
                                          throws IOException

Get conversation

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationAssistantCopilotcontext

public CopilotContextValues getConversationAssistantCopilotcontext(String conversationId)
                                                            throws IOException,
ApiException

Get copilot context values for a conversation. getConversationAssistantCopilotcontext is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

conversationId - Conversation ID. (required)

Returns:

CopilotContextValues

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationAssistantCopilotcontextWithHttpInfo

public ApiResponse<CopilotContextValues> getConversationAssistantCopilotcontextWithHttpInfo(String conversationId)
                                                                                     throws IOException

Get copilot context values for a conversation. getConversationAssistantCopilotcontext is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

conversationId - Conversation ID. (required)

Returns:

CopilotContextValues

Throws:

IOException - if the request fails to be processed

getConversationAssistantCopilotcontext

public CopilotContextValues getConversationAssistantCopilotcontext(GetConversationAssistantCopilotcontextRequest request)
                                                            throws IOException,
ApiException

Get copilot context values for a conversation. getConversationAssistantCopilotcontext is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

CopilotContextValues

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationAssistantCopilotcontext

public ApiResponse<CopilotContextValues> getConversationAssistantCopilotcontext(ApiRequest<Void> request)
                                                                         throws IOException

Get copilot context values for a conversation. getConversationAssistantCopilotcontext is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationCommunicationAgentchecklist

public AgentChecklistResponse getConversationCommunicationAgentchecklist(String conversationId,
 String communicationId,
 String agentChecklistId)
                                                                  throws IOException,
ApiException

Get checklist info for a single checklist.

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

agentChecklistId - Agent Checklist ID (required)

Returns:

AgentChecklistResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCommunicationAgentchecklistWithHttpInfo

public ApiResponse<AgentChecklistResponse> getConversationCommunicationAgentchecklistWithHttpInfo(String conversationId,
 String communicationId,
 String agentChecklistId)
                                                                                           throws IOException

Get checklist info for a single checklist.

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

agentChecklistId - Agent Checklist ID (required)

Returns:

AgentChecklistResponse

Throws:

IOException - if the request fails to be processed

getConversationCommunicationAgentchecklist

public AgentChecklistResponse getConversationCommunicationAgentchecklist(GetConversationCommunicationAgentchecklistRequest request)
                                                                  throws IOException,
ApiException

Get checklist info for a single checklist.

Parameters:

request - The request object

Returns:

AgentChecklistResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCommunicationAgentchecklist

public ApiResponse<AgentChecklistResponse> getConversationCommunicationAgentchecklist(ApiRequest<Void> request)
                                                                               throws IOException

Get checklist info for a single checklist.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationCommunicationAgentchecklistJob

public ChecklistInferenceJobResponse getConversationCommunicationAgentchecklistJob(String conversationId,
 String communicationId,
 String agentChecklistId,
 String jobId)
                                                                            throws IOException,
ApiException

Get inference job status

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

agentChecklistId - Agent Checklist ID (required)

jobId - Inference Job ID (required)

Returns:

ChecklistInferenceJobResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCommunicationAgentchecklistJobWithHttpInfo

public ApiResponse<ChecklistInferenceJobResponse> getConversationCommunicationAgentchecklistJobWithHttpInfo(String conversationId,
 String communicationId,
 String agentChecklistId,
 String jobId)
                                                                                                     throws IOException

Get inference job status

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

agentChecklistId - Agent Checklist ID (required)

jobId - Inference Job ID (required)

Returns:

ChecklistInferenceJobResponse

Throws:

IOException - if the request fails to be processed

getConversationCommunicationAgentchecklistJob

public ChecklistInferenceJobResponse getConversationCommunicationAgentchecklistJob(GetConversationCommunicationAgentchecklistJobRequest request)
                                                                            throws IOException,
ApiException

Get inference job status

Parameters:

request - The request object

Returns:

ChecklistInferenceJobResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCommunicationAgentchecklistJob

public ApiResponse<ChecklistInferenceJobResponse> getConversationCommunicationAgentchecklistJob(ApiRequest<Void> request)
                                                                                         throws IOException

Get inference job status

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationCommunicationAgentchecklists

public AgentChecklistResponseList getConversationCommunicationAgentchecklists(String conversationId,
 String communicationId)
                                                                       throws IOException,
ApiException

Get information of all checklists associated with a conversation.

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

Returns:

AgentChecklistResponseList

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCommunicationAgentchecklistsWithHttpInfo

public ApiResponse<AgentChecklistResponseList> getConversationCommunicationAgentchecklistsWithHttpInfo(String conversationId,
 String communicationId)
                                                                                                throws IOException

Get information of all checklists associated with a conversation.

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

Returns:

AgentChecklistResponseList

Throws:

IOException - if the request fails to be processed

getConversationCommunicationAgentchecklists

public AgentChecklistResponseList getConversationCommunicationAgentchecklists(GetConversationCommunicationAgentchecklistsRequest request)
                                                                       throws IOException,
ApiException

Get information of all checklists associated with a conversation.

Parameters:

request - The request object

Returns:

AgentChecklistResponseList

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCommunicationAgentchecklists

public ApiResponse<AgentChecklistResponseList> getConversationCommunicationAgentchecklists(ApiRequest<Void> request)
                                                                                    throws IOException

Get information of all checklists associated with a conversation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationCommunicationInternalmessage

public InternalMessageData getConversationCommunicationInternalmessage(String conversationId,
 String communicationId,
 String messageId)
                                                                throws IOException,
ApiException

Get message

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

messageId - messageId (required)

Returns:

InternalMessageData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCommunicationInternalmessageWithHttpInfo

public ApiResponse<InternalMessageData> getConversationCommunicationInternalmessageWithHttpInfo(String conversationId,
 String communicationId,
 String messageId)
                                                                                         throws IOException

Get message

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

messageId - messageId (required)

Returns:

InternalMessageData

Throws:

IOException - if the request fails to be processed

getConversationCommunicationInternalmessage

public InternalMessageData getConversationCommunicationInternalmessage(GetConversationCommunicationInternalmessageRequest request)
                                                                throws IOException,
ApiException

Get message

Parameters:

request - The request object

Returns:

InternalMessageData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCommunicationInternalmessage

public ApiResponse<InternalMessageData> getConversationCommunicationInternalmessage(ApiRequest<Void> request)
                                                                             throws IOException

Get message

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationCommunicationInternalmessages

public InternalMessageDataEntityListing getConversationCommunicationInternalmessages(String conversationId,
 String communicationId,
 Integer pageSize,
 Integer pageNumber)
                                                                              throws IOException,
ApiException

Get messages for communication

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

pageSize - Indicates maximum number of results in response. Default page size is 25 results. The maximum page size is 200. (optional, default to 25)

pageNumber - Page number (optional, default to 1)

Returns:

InternalMessageDataEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCommunicationInternalmessagesWithHttpInfo

public ApiResponse<InternalMessageDataEntityListing> getConversationCommunicationInternalmessagesWithHttpInfo(String conversationId,
 String communicationId,
 Integer pageSize,
 Integer pageNumber)
                                                                                                       throws IOException

Get messages for communication

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

pageSize - Indicates maximum number of results in response. Default page size is 25 results. The maximum page size is 200. (optional, default to 25)

pageNumber - Page number (optional, default to 1)

Returns:

InternalMessageDataEntityListing

Throws:

IOException - if the request fails to be processed

getConversationCommunicationInternalmessages

public InternalMessageDataEntityListing getConversationCommunicationInternalmessages(GetConversationCommunicationInternalmessagesRequest request)
                                                                              throws IOException,
ApiException

Get messages for communication

Parameters:

request - The request object

Returns:

InternalMessageDataEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCommunicationInternalmessages

public ApiResponse<InternalMessageDataEntityListing> getConversationCommunicationInternalmessages(ApiRequest<Void> request)
                                                                                           throws IOException

Get messages for communication

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationCustomattribute

public CustomAttributes getConversationCustomattribute(String conversationId,
 String attributesId)
                                                throws IOException,
ApiException

Get custom attributes by id

Parameters:

conversationId - conversation ID (required)

attributesId - attributesId (required)

Returns:

CustomAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCustomattributeWithHttpInfo

public ApiResponse<CustomAttributes> getConversationCustomattributeWithHttpInfo(String conversationId,
 String attributesId)
                                                                         throws IOException

Get custom attributes by id

Parameters:

conversationId - conversation ID (required)

attributesId - attributesId (required)

Returns:

CustomAttributes

Throws:

IOException - if the request fails to be processed

getConversationCustomattribute

public CustomAttributes getConversationCustomattribute(GetConversationCustomattributeRequest request)
                                                throws IOException,
ApiException

Get custom attributes by id

Parameters:

request - The request object

Returns:

CustomAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCustomattribute

public ApiResponse<CustomAttributes> getConversationCustomattribute(ApiRequest<Void> request)
                                                             throws IOException

Get custom attributes by id

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationCustomattributes

public CustomAttributesListing getConversationCustomattributes(String conversationId)
                                                        throws IOException,
ApiException

Get a list of custom attributes for a conversation.

Parameters:

conversationId - conversation ID (required)

Returns:

CustomAttributesListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCustomattributesWithHttpInfo

public ApiResponse<CustomAttributesListing> getConversationCustomattributesWithHttpInfo(String conversationId)
                                                                                 throws IOException

Get a list of custom attributes for a conversation.

Parameters:

conversationId - conversation ID (required)

Returns:

CustomAttributesListing

Throws:

IOException - if the request fails to be processed

getConversationCustomattributes

public CustomAttributesListing getConversationCustomattributes(GetConversationCustomattributesRequest request)
                                                        throws IOException,
ApiException

Get a list of custom attributes for a conversation.

Parameters:

request - The request object

Returns:

CustomAttributesListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationCustomattributes

public ApiResponse<CustomAttributesListing> getConversationCustomattributes(ApiRequest<Void> request)
                                                                     throws IOException

Get a list of custom attributes for a conversation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationParticipantSecureivrsession

public SecureSession getConversationParticipantSecureivrsession(String conversationId,
 String participantId,
 String secureSessionId)
                                                         throws IOException,
ApiException

Fetch info on a secure session

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

secureSessionId - secure IVR session ID (required)

Returns:

SecureSession

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationParticipantSecureivrsessionWithHttpInfo

public ApiResponse<SecureSession> getConversationParticipantSecureivrsessionWithHttpInfo(String conversationId,
 String participantId,
 String secureSessionId)
                                                                                  throws IOException

Fetch info on a secure session

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

secureSessionId - secure IVR session ID (required)

Returns:

SecureSession

Throws:

IOException - if the request fails to be processed

getConversationParticipantSecureivrsession

public SecureSession getConversationParticipantSecureivrsession(GetConversationParticipantSecureivrsessionRequest request)
                                                         throws IOException,
ApiException

Fetch info on a secure session

Parameters:

request - The request object

Returns:

SecureSession

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationParticipantSecureivrsession

public ApiResponse<SecureSession> getConversationParticipantSecureivrsession(ApiRequest<Void> request)
                                                                      throws IOException

Fetch info on a secure session

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationParticipantSecureivrsessions

public SecureSessionEntityListing getConversationParticipantSecureivrsessions(String conversationId,
 String participantId)
                                                                       throws IOException,
ApiException

Get a list of secure sessions for this participant.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

Returns:

SecureSessionEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationParticipantSecureivrsessionsWithHttpInfo

public ApiResponse<SecureSessionEntityListing> getConversationParticipantSecureivrsessionsWithHttpInfo(String conversationId,
 String participantId)
                                                                                                throws IOException

Get a list of secure sessions for this participant.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

Returns:

SecureSessionEntityListing

Throws:

IOException - if the request fails to be processed

getConversationParticipantSecureivrsessions

public SecureSessionEntityListing getConversationParticipantSecureivrsessions(GetConversationParticipantSecureivrsessionsRequest request)
                                                                       throws IOException,
ApiException

Get a list of secure sessions for this participant.

Parameters:

request - The request object

Returns:

SecureSessionEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationParticipantSecureivrsessions

public ApiResponse<SecureSessionEntityListing> getConversationParticipantSecureivrsessions(ApiRequest<Void> request)
                                                                                    throws IOException

Get a list of secure sessions for this participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationParticipantWrapup

public AssignedWrapupCode getConversationParticipantWrapup(String conversationId,
 String participantId,
 Boolean provisional)
                                                    throws IOException,
ApiException

Get the wrap-up for this conversation participant.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

provisional - Indicates if the wrap-up code is provisional. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationParticipantWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationParticipantWrapupWithHttpInfo(String conversationId,
 String participantId,
 Boolean provisional)
                                                                             throws IOException

Get the wrap-up for this conversation participant.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

provisional - Indicates if the wrap-up code is provisional. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationParticipantWrapup

public AssignedWrapupCode getConversationParticipantWrapup(GetConversationParticipantWrapupRequest request)
                                                    throws IOException,
ApiException

Get the wrap-up for this conversation participant.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationParticipantWrapup

public ApiResponse<AssignedWrapupCode> getConversationParticipantWrapup(ApiRequest<Void> request)
                                                                 throws IOException

Get the wrap-up for this conversation participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationParticipantWrapupcodes

public List<WrapupCode> getConversationParticipantWrapupcodes(String conversationId,
 String participantId)
                                                       throws IOException,
ApiException

Get list of wrapup codes for this conversation participant

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationParticipantWrapupcodesWithHttpInfo

public ApiResponse<List<WrapupCode>> getConversationParticipantWrapupcodesWithHttpInfo(String conversationId,
 String participantId)
                                                                                throws IOException

Get list of wrapup codes for this conversation participant

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

Returns:

List

Throws:

IOException - if the request fails to be processed

getConversationParticipantWrapupcodes

public List<WrapupCode> getConversationParticipantWrapupcodes(GetConversationParticipantWrapupcodesRequest request)
                                                       throws IOException,
ApiException

Get list of wrapup codes for this conversation participant

Parameters:

request - The request object

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationParticipantWrapupcodes

public ApiResponse<List<WrapupCode>> getConversationParticipantWrapupcodes(ApiRequest<Void> request)
                                                                    throws IOException

Get list of wrapup codes for this conversation participant

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationSecureattributes

public ConversationSecureAttributes getConversationSecureattributes(String conversationId)
                                                             throws IOException,
ApiException

Get the secure attributes on a conversation.

Parameters:

conversationId - conversation ID (required)

Returns:

ConversationSecureAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationSecureattributesWithHttpInfo

public ApiResponse<ConversationSecureAttributes> getConversationSecureattributesWithHttpInfo(String conversationId)
                                                                                      throws IOException

Get the secure attributes on a conversation.

Parameters:

conversationId - conversation ID (required)

Returns:

ConversationSecureAttributes

Throws:

IOException - if the request fails to be processed

getConversationSecureattributes

public ConversationSecureAttributes getConversationSecureattributes(GetConversationSecureattributesRequest request)
                                                             throws IOException,
ApiException

Get the secure attributes on a conversation.

Parameters:

request - The request object

Returns:

ConversationSecureAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationSecureattributes

public ApiResponse<ConversationSecureAttributes> getConversationSecureattributes(ApiRequest<Void> request)
                                                                          throws IOException

Get the secure attributes on a conversation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationSuggestion

public Suggestion getConversationSuggestion(String conversationId,
 String suggestionId)
                                     throws IOException,
ApiException

Get Suggestion.

Parameters:

conversationId - Conversation ID (required)

suggestionId - Suggestion ID (required)

Returns:

Suggestion

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationSuggestionWithHttpInfo

public ApiResponse<Suggestion> getConversationSuggestionWithHttpInfo(String conversationId,
 String suggestionId)
                                                              throws IOException

Get Suggestion.

Parameters:

conversationId - Conversation ID (required)

suggestionId - Suggestion ID (required)

Returns:

Suggestion

Throws:

IOException - if the request fails to be processed

getConversationSuggestion

public Suggestion getConversationSuggestion(GetConversationSuggestionRequest request)
                                     throws IOException,
ApiException

Get Suggestion.

Parameters:

request - The request object

Returns:

Suggestion

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationSuggestion

public ApiResponse<Suggestion> getConversationSuggestion(ApiRequest<Void> request)
                                                  throws IOException

Get Suggestion.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationSuggestions

public SuggestionListing getConversationSuggestions(String conversationId,
 String before,
 String after,
 String pageSize,
 String type,
 String state)
                                             throws IOException,
ApiException

Get all suggestions for a conversation.

Parameters:

conversationId - Conversation ID (required)

before - The cursor that points to the start of the set of entities that has been returned. (optional)

after - The cursor that points to the end of the set of entities that has been returned. (optional)

pageSize - Number of entities to return. Maximum of 200. (optional)

type - Suggestion type to filter by. (optional)

state - Suggestion state to filter Copilot suggestions. (optional)

Returns:

SuggestionListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationSuggestionsWithHttpInfo

public ApiResponse<SuggestionListing> getConversationSuggestionsWithHttpInfo(String conversationId,
 String before,
 String after,
 String pageSize,
 String type,
 String state)
                                                                      throws IOException

Get all suggestions for a conversation.

Parameters:

conversationId - Conversation ID (required)

before - The cursor that points to the start of the set of entities that has been returned. (optional)

after - The cursor that points to the end of the set of entities that has been returned. (optional)

pageSize - Number of entities to return. Maximum of 200. (optional)

type - Suggestion type to filter by. (optional)

state - Suggestion state to filter Copilot suggestions. (optional)

Returns:

SuggestionListing

Throws:

IOException - if the request fails to be processed

getConversationSuggestions

public SuggestionListing getConversationSuggestions(GetConversationSuggestionsRequest request)
                                             throws IOException,
ApiException

Get all suggestions for a conversation.

Parameters:

request - The request object

Returns:

SuggestionListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationSuggestions

public ApiResponse<SuggestionListing> getConversationSuggestions(ApiRequest<Void> request)
                                                          throws IOException

Get all suggestions for a conversation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationSummaries

public ConversationSummariesGetResponse getConversationSummaries(String conversationId)
                                                          throws IOException,
ApiException

Get the summaries of the conversation.

Parameters:

conversationId - Conversation ID (required)

Returns:

ConversationSummariesGetResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationSummariesWithHttpInfo

public ApiResponse<ConversationSummariesGetResponse> getConversationSummariesWithHttpInfo(String conversationId)
                                                                                   throws IOException

Get the summaries of the conversation.

Parameters:

conversationId - Conversation ID (required)

Returns:

ConversationSummariesGetResponse

Throws:

IOException - if the request fails to be processed

getConversationSummaries

public ConversationSummariesGetResponse getConversationSummaries(GetConversationSummariesRequest request)
                                                          throws IOException,
ApiException

Get the summaries of the conversation.

Parameters:

request - The request object

Returns:

ConversationSummariesGetResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationSummaries

public ApiResponse<ConversationSummariesGetResponse> getConversationSummaries(ApiRequest<Void> request)
                                                                       throws IOException

Get the summaries of the conversation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversations

public ConversationEntityListing getConversations(String communicationType)
                                           throws IOException,
ApiException

Get active conversations for the logged in user

Parameters:

communicationType - Call or Chat communication filtering (optional)

Returns:

ConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsWithHttpInfo

public ApiResponse<ConversationEntityListing> getConversationsWithHttpInfo(String communicationType)
                                                                    throws IOException

Get active conversations for the logged in user

Parameters:

communicationType - Call or Chat communication filtering (optional)

Returns:

ConversationEntityListing

Throws:

IOException - if the request fails to be processed

getConversations

public ConversationEntityListing getConversations(GetConversationsRequest request)
                                           throws IOException,
ApiException

Get active conversations for the logged in user

Parameters:

request - The request object

Returns:

ConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversations

public ApiResponse<ConversationEntityListing> getConversations(ApiRequest<Void> request)
                                                        throws IOException

Get active conversations for the logged in user

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCall

public CallConversation getConversationsCall(String conversationId)
                                      throws IOException,
ApiException

Get call conversation

Parameters:

conversationId - conversationId (required)

Returns:

CallConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallWithHttpInfo

public ApiResponse<CallConversation> getConversationsCallWithHttpInfo(String conversationId)
                                                               throws IOException

Get call conversation

Parameters:

conversationId - conversationId (required)

Returns:

CallConversation

Throws:

IOException - if the request fails to be processed

getConversationsCall

public CallConversation getConversationsCall(GetConversationsCallRequest request)
                                      throws IOException,
ApiException

Get call conversation

Parameters:

request - The request object

Returns:

CallConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCall

public ApiResponse<CallConversation> getConversationsCall(ApiRequest<Void> request)
                                                   throws IOException

Get call conversation

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCallParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsCallParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                      throws IOException,
ApiException

Get the wrap-up for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsCallParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                                               throws IOException

Get the wrap-up for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsCallParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsCallParticipantCommunicationWrapup(GetConversationsCallParticipantCommunicationWrapupRequest request)
                                                                      throws IOException,
ApiException

Get the wrap-up for this conversation communication.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallParticipantCommunicationWrapup

public ApiResponse<AssignedWrapupCode> getConversationsCallParticipantCommunicationWrapup(ApiRequest<Void> request)
                                                                                   throws IOException

Get the wrap-up for this conversation communication.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCallParticipantWrapup

public AssignedWrapupCode getConversationsCallParticipantWrapup(String conversationId,
 String participantId,
 Boolean provisional)
                                                         throws IOException,
ApiException

Get the wrap-up for this conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallParticipantWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsCallParticipantWrapupWithHttpInfo(String conversationId,
 String participantId,
 Boolean provisional)
                                                                                  throws IOException

Get the wrap-up for this conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsCallParticipantWrapup

public AssignedWrapupCode getConversationsCallParticipantWrapup(GetConversationsCallParticipantWrapupRequest request)
                                                         throws IOException,
ApiException

Get the wrap-up for this conversation participant.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallParticipantWrapup

public ApiResponse<AssignedWrapupCode> getConversationsCallParticipantWrapup(ApiRequest<Void> request)
                                                                      throws IOException

Get the wrap-up for this conversation participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCallParticipantWrapupcodes

public List<WrapupCode> getConversationsCallParticipantWrapupcodes(String conversationId,
 String participantId)
                                                            throws IOException,
ApiException

Get list of wrapup codes for this conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallParticipantWrapupcodesWithHttpInfo

public ApiResponse<List<WrapupCode>> getConversationsCallParticipantWrapupcodesWithHttpInfo(String conversationId,
 String participantId)
                                                                                     throws IOException

Get list of wrapup codes for this conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Returns:

List

Throws:

IOException - if the request fails to be processed

getConversationsCallParticipantWrapupcodes

public List<WrapupCode> getConversationsCallParticipantWrapupcodes(GetConversationsCallParticipantWrapupcodesRequest request)
                                                            throws IOException,
ApiException

Get list of wrapup codes for this conversation participant

Parameters:

request - The request object

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallParticipantWrapupcodes

public ApiResponse<List<WrapupCode>> getConversationsCallParticipantWrapupcodes(ApiRequest<Void> request)
                                                                         throws IOException

Get list of wrapup codes for this conversation participant

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCallback

public CallbackConversation getConversationsCallback(String conversationId)
                                              throws IOException,
ApiException

Get callback conversation

Parameters:

conversationId - conversationId (required)

Returns:

CallbackConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallbackWithHttpInfo

public ApiResponse<CallbackConversation> getConversationsCallbackWithHttpInfo(String conversationId)
                                                                       throws IOException

Get callback conversation

Parameters:

conversationId - conversationId (required)

Returns:

CallbackConversation

Throws:

IOException - if the request fails to be processed

getConversationsCallback

public CallbackConversation getConversationsCallback(GetConversationsCallbackRequest request)
                                              throws IOException,
ApiException

Get callback conversation

Parameters:

request - The request object

Returns:

CallbackConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallback

public ApiResponse<CallbackConversation> getConversationsCallback(ApiRequest<Void> request)
                                                           throws IOException

Get callback conversation

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCallbackParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsCallbackParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                          throws IOException,
ApiException

Get the wrap-up for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallbackParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsCallbackParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                                                   throws IOException

Get the wrap-up for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsCallbackParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsCallbackParticipantCommunicationWrapup(GetConversationsCallbackParticipantCommunicationWrapupRequest request)
                                                                          throws IOException,
ApiException

Get the wrap-up for this conversation communication.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallbackParticipantCommunicationWrapup

public ApiResponse<AssignedWrapupCode> getConversationsCallbackParticipantCommunicationWrapup(ApiRequest<Void> request)
                                                                                       throws IOException

Get the wrap-up for this conversation communication.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCallbackParticipantWrapup

public AssignedWrapupCode getConversationsCallbackParticipantWrapup(String conversationId,
 String participantId,
 Boolean provisional)
                                                             throws IOException,
ApiException

Get the wrap-up for this conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallbackParticipantWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsCallbackParticipantWrapupWithHttpInfo(String conversationId,
 String participantId,
 Boolean provisional)
                                                                                      throws IOException

Get the wrap-up for this conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsCallbackParticipantWrapup

public AssignedWrapupCode getConversationsCallbackParticipantWrapup(GetConversationsCallbackParticipantWrapupRequest request)
                                                             throws IOException,
ApiException

Get the wrap-up for this conversation participant.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallbackParticipantWrapup

public ApiResponse<AssignedWrapupCode> getConversationsCallbackParticipantWrapup(ApiRequest<Void> request)
                                                                          throws IOException

Get the wrap-up for this conversation participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCallbackParticipantWrapupcodes

public List<WrapupCode> getConversationsCallbackParticipantWrapupcodes(String conversationId,
 String participantId)
                                                                throws IOException,
ApiException

Get list of wrapup codes for this conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallbackParticipantWrapupcodesWithHttpInfo

public ApiResponse<List<WrapupCode>> getConversationsCallbackParticipantWrapupcodesWithHttpInfo(String conversationId,
 String participantId)
                                                                                         throws IOException

Get list of wrapup codes for this conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Returns:

List

Throws:

IOException - if the request fails to be processed

getConversationsCallbackParticipantWrapupcodes

public List<WrapupCode> getConversationsCallbackParticipantWrapupcodes(GetConversationsCallbackParticipantWrapupcodesRequest request)
                                                                throws IOException,
ApiException

Get list of wrapup codes for this conversation participant

Parameters:

request - The request object

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallbackParticipantWrapupcodes

public ApiResponse<List<WrapupCode>> getConversationsCallbackParticipantWrapupcodes(ApiRequest<Void> request)
                                                                             throws IOException

Get list of wrapup codes for this conversation participant

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCallbacks

public CallbackConversationEntityListing getConversationsCallbacks()
                                                            throws IOException,
ApiException

Get the logged-in user's active conversations and their Callback participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Callbacks? - Is the user directly participating in a Callback within that conversation?

Returns:

CallbackConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallbacksWithHttpInfo

public ApiResponse<CallbackConversationEntityListing> getConversationsCallbacksWithHttpInfo()
                                                                                     throws IOException

Get the logged-in user's active conversations and their Callback participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Callbacks? - Is the user directly participating in a Callback within that conversation?

Returns:

CallbackConversationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsCallbacks

public CallbackConversationEntityListing getConversationsCallbacks(GetConversationsCallbacksRequest request)
                                                            throws IOException,
ApiException

Get the logged-in user's active conversations and their Callback participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Callbacks? - Is the user directly participating in a Callback within that conversation?

Parameters:

request - The request object

Returns:

CallbackConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallbacks

public ApiResponse<CallbackConversationEntityListing> getConversationsCallbacks(ApiRequest<Void> request)
                                                                         throws IOException

Get the logged-in user's active conversations and their Callback participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Callbacks? - Is the user directly participating in a Callback within that conversation?

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCalls

public CallConversationEntityListing getConversationsCalls()
                                                    throws IOException,
ApiException

Get the logged-in user's active conversations and their Call participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Calls? - Is the user directly participating in a Call within that conversation?

Returns:

CallConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallsWithHttpInfo

public ApiResponse<CallConversationEntityListing> getConversationsCallsWithHttpInfo()
                                                                             throws IOException

Get the logged-in user's active conversations and their Call participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Calls? - Is the user directly participating in a Call within that conversation?

Returns:

CallConversationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsCalls

public CallConversationEntityListing getConversationsCalls(GetConversationsCallsRequest request)
                                                    throws IOException,
ApiException

Get the logged-in user's active conversations and their Call participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Calls? - Is the user directly participating in a Call within that conversation?

Parameters:

request - The request object

Returns:

CallConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCalls

public ApiResponse<CallConversationEntityListing> getConversationsCalls(ApiRequest<Void> request)
                                                                 throws IOException

Get the logged-in user's active conversations and their Call participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Calls? - Is the user directly participating in a Call within that conversation?

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCallsHistory

public CallHistoryConversationEntityListing getConversationsCallsHistory(Integer pageSize,
 Integer pageNumber,
 String interval,
 List<String> expand)
                                                                  throws IOException,
ApiException

Get call history

Parameters:

pageSize - Page size, maximum 50 (optional, default to 25)

pageNumber - Page number (optional, default to 1)

interval - Interval string; format is ISO-8601. Separate start and end times with forward slash '/' (optional)

expand - Which fields, if any, to expand. (optional)

Returns:

CallHistoryConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallsHistoryWithHttpInfo

public ApiResponse<CallHistoryConversationEntityListing> getConversationsCallsHistoryWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String interval,
 List<String> expand)
                                                                                           throws IOException

Get call history

Parameters:

pageSize - Page size, maximum 50 (optional, default to 25)

pageNumber - Page number (optional, default to 1)

interval - Interval string; format is ISO-8601. Separate start and end times with forward slash '/' (optional)

expand - Which fields, if any, to expand. (optional)

Returns:

CallHistoryConversationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsCallsHistory

public CallHistoryConversationEntityListing getConversationsCallsHistory(GetConversationsCallsHistoryRequest request)
                                                                  throws IOException,
ApiException

Get call history

Parameters:

request - The request object

Returns:

CallHistoryConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallsHistory

public ApiResponse<CallHistoryConversationEntityListing> getConversationsCallsHistory(ApiRequest<Void> request)
                                                                               throws IOException

Get call history

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCallsMaximumconferenceparties

public MaxParticipants getConversationsCallsMaximumconferenceparties()
                                                              throws IOException,
ApiException

Get the maximum number of participants that this user can have on a conference

Returns:

MaxParticipants

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallsMaximumconferencepartiesWithHttpInfo

public ApiResponse<MaxParticipants> getConversationsCallsMaximumconferencepartiesWithHttpInfo()
                                                                                       throws IOException

Get the maximum number of participants that this user can have on a conference

Returns:

MaxParticipants

Throws:

IOException - if the request fails to be processed

getConversationsCallsMaximumconferenceparties

public MaxParticipants getConversationsCallsMaximumconferenceparties(GetConversationsCallsMaximumconferencepartiesRequest request)
                                                              throws IOException,
ApiException

Get the maximum number of participants that this user can have on a conference

Parameters:

request - The request object

Returns:

MaxParticipants

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCallsMaximumconferenceparties

public ApiResponse<MaxParticipants> getConversationsCallsMaximumconferenceparties(ApiRequest<Void> request)
                                                                           throws IOException

Get the maximum number of participants that this user can have on a conference

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsChat

public ChatConversation getConversationsChat(String conversationId)
                                      throws IOException,
ApiException

Deprecated.

Get chat conversation This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

Returns:

ChatConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChatWithHttpInfo

public ApiResponse<ChatConversation> getConversationsChatWithHttpInfo(String conversationId)
                                                               throws IOException

Deprecated.

Get chat conversation This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

Returns:

ChatConversation

Throws:

IOException - if the request fails to be processed

getConversationsChat

public ChatConversation getConversationsChat(GetConversationsChatRequest request)
                                      throws IOException,
ApiException

Deprecated.

Get chat conversation This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

ChatConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChat

public ApiResponse<ChatConversation> getConversationsChat(ApiRequest<Void> request)
                                                   throws IOException

Deprecated.

Get chat conversation This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsChatMessage

public WebChatMessage getConversationsChatMessage(String conversationId,
 String messageId)
                                           throws IOException,
ApiException

Deprecated.

Get a web chat conversation message This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/. The current user must be involved with the conversation to get its messages.

Parameters:

conversationId - conversationId (required)

messageId - messageId (required)

Returns:

WebChatMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChatMessageWithHttpInfo

public ApiResponse<WebChatMessage> getConversationsChatMessageWithHttpInfo(String conversationId,
 String messageId)
                                                                    throws IOException

Deprecated.

Get a web chat conversation message This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/. The current user must be involved with the conversation to get its messages.

Parameters:

conversationId - conversationId (required)

messageId - messageId (required)

Returns:

WebChatMessage

Throws:

IOException - if the request fails to be processed

getConversationsChatMessage

public WebChatMessage getConversationsChatMessage(GetConversationsChatMessageRequest request)
                                           throws IOException,
ApiException

Deprecated.

Get a web chat conversation message This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/. The current user must be involved with the conversation to get its messages.

Parameters:

request - The request object

Returns:

WebChatMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChatMessage

public ApiResponse<WebChatMessage> getConversationsChatMessage(ApiRequest<Void> request)
                                                        throws IOException

Deprecated.

Get a web chat conversation message This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/. The current user must be involved with the conversation to get its messages.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsChatMessages

public WebChatMessageEntityList getConversationsChatMessages(String conversationId,
 String after,
 String before,
 String sortOrder,
 Integer maxResults)
                                                      throws IOException,
ApiException

Deprecated.

Get the messages of a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/. The current user must be involved with the conversation to get its messages.

Parameters:

conversationId - conversationId (required)

after - If specified, get the messages chronologically after the id of this message (optional)

before - If specified, get the messages chronologically before the id of this message (optional)

sortOrder - Sort order (optional, default to ascending)

maxResults - Limit the returned number of messages, up to a maximum of 100 (optional, default to 100)

Returns:

WebChatMessageEntityList

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChatMessagesWithHttpInfo

public ApiResponse<WebChatMessageEntityList> getConversationsChatMessagesWithHttpInfo(String conversationId,
 String after,
 String before,
 String sortOrder,
 Integer maxResults)
                                                                               throws IOException

Deprecated.

Get the messages of a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/. The current user must be involved with the conversation to get its messages.

Parameters:

conversationId - conversationId (required)

after - If specified, get the messages chronologically after the id of this message (optional)

before - If specified, get the messages chronologically before the id of this message (optional)

sortOrder - Sort order (optional, default to ascending)

maxResults - Limit the returned number of messages, up to a maximum of 100 (optional, default to 100)

Returns:

WebChatMessageEntityList

Throws:

IOException - if the request fails to be processed

getConversationsChatMessages

public WebChatMessageEntityList getConversationsChatMessages(GetConversationsChatMessagesRequest request)
                                                      throws IOException,
ApiException

Deprecated.

Get the messages of a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/. The current user must be involved with the conversation to get its messages.

Parameters:

request - The request object

Returns:

WebChatMessageEntityList

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChatMessages

public ApiResponse<WebChatMessageEntityList> getConversationsChatMessages(ApiRequest<Void> request)
                                                                   throws IOException

Deprecated.

Get the messages of a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/. The current user must be involved with the conversation to get its messages.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsChatParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsChatParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                      throws IOException,
ApiException

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChatParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsChatParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                                               throws IOException

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsChatParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsChatParticipantCommunicationWrapup(GetConversationsChatParticipantCommunicationWrapupRequest request)
                                                                      throws IOException,
ApiException

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChatParticipantCommunicationWrapup

public ApiResponse<AssignedWrapupCode> getConversationsChatParticipantCommunicationWrapup(ApiRequest<Void> request)
                                                                                   throws IOException

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsChatParticipantWrapup

public AssignedWrapupCode getConversationsChatParticipantWrapup(String conversationId,
 String participantId,
 Boolean provisional)
                                                         throws IOException,
ApiException

Deprecated.

Get the wrap-up for this conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChatParticipantWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsChatParticipantWrapupWithHttpInfo(String conversationId,
 String participantId,
 Boolean provisional)
                                                                                  throws IOException

Deprecated.

Get the wrap-up for this conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsChatParticipantWrapup

public AssignedWrapupCode getConversationsChatParticipantWrapup(GetConversationsChatParticipantWrapupRequest request)
                                                         throws IOException,
ApiException

Deprecated.

Get the wrap-up for this conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChatParticipantWrapup

public ApiResponse<AssignedWrapupCode> getConversationsChatParticipantWrapup(ApiRequest<Void> request)
                                                                      throws IOException

Deprecated.

Get the wrap-up for this conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsChatParticipantWrapupcodes

public List<WrapupCode> getConversationsChatParticipantWrapupcodes(String conversationId,
 String participantId)
                                                            throws IOException,
ApiException

Deprecated.

Get list of wrapup codes for this conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChatParticipantWrapupcodesWithHttpInfo

public ApiResponse<List<WrapupCode>> getConversationsChatParticipantWrapupcodesWithHttpInfo(String conversationId,
 String participantId)
                                                                                     throws IOException

Deprecated.

Get list of wrapup codes for this conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Returns:

List

Throws:

IOException - if the request fails to be processed

getConversationsChatParticipantWrapupcodes

public List<WrapupCode> getConversationsChatParticipantWrapupcodes(GetConversationsChatParticipantWrapupcodesRequest request)
                                                            throws IOException,
ApiException

Deprecated.

Get list of wrapup codes for this conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChatParticipantWrapupcodes

public ApiResponse<List<WrapupCode>> getConversationsChatParticipantWrapupcodes(ApiRequest<Void> request)
                                                                         throws IOException

Deprecated.

Get list of wrapup codes for this conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsChats

public ChatConversationEntityListing getConversationsChats()
                                                    throws IOException,
ApiException

Deprecated.

Get active chat conversations for the logged in user This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Returns:

ChatConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChatsWithHttpInfo

public ApiResponse<ChatConversationEntityListing> getConversationsChatsWithHttpInfo()
                                                                             throws IOException

Deprecated.

Get active chat conversations for the logged in user This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Returns:

ChatConversationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsChats

public ChatConversationEntityListing getConversationsChats(GetConversationsChatsRequest request)
                                                    throws IOException,
ApiException

Deprecated.

Get active chat conversations for the logged in user This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

ChatConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsChats

public ApiResponse<ChatConversationEntityListing> getConversationsChats(ApiRequest<Void> request)
                                                                 throws IOException

Deprecated.

Get active chat conversations for the logged in user This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCobrowsesession

public CobrowseConversation getConversationsCobrowsesession(String conversationId)
                                                     throws IOException,
ApiException

Get cobrowse conversation

Parameters:

conversationId - conversationId (required)

Returns:

CobrowseConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCobrowsesessionWithHttpInfo

public ApiResponse<CobrowseConversation> getConversationsCobrowsesessionWithHttpInfo(String conversationId)
                                                                              throws IOException

Get cobrowse conversation

Parameters:

conversationId - conversationId (required)

Returns:

CobrowseConversation

Throws:

IOException - if the request fails to be processed

getConversationsCobrowsesession

public CobrowseConversation getConversationsCobrowsesession(GetConversationsCobrowsesessionRequest request)
                                                     throws IOException,
ApiException

Get cobrowse conversation

Parameters:

request - The request object

Returns:

CobrowseConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCobrowsesession

public ApiResponse<CobrowseConversation> getConversationsCobrowsesession(ApiRequest<Void> request)
                                                                  throws IOException

Get cobrowse conversation

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCobrowsesessionParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsCobrowsesessionParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                                 throws IOException,
ApiException

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCobrowsesessionParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsCobrowsesessionParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                                                          throws IOException

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsCobrowsesessionParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsCobrowsesessionParticipantCommunicationWrapup(GetConversationsCobrowsesessionParticipantCommunicationWrapupRequest request)
                                                                                 throws IOException,
ApiException

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCobrowsesessionParticipantCommunicationWrapup

public ApiResponse<AssignedWrapupCode> getConversationsCobrowsesessionParticipantCommunicationWrapup(ApiRequest<Void> request)
                                                                                              throws IOException

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCobrowsesessionParticipantWrapup

public AssignedWrapupCode getConversationsCobrowsesessionParticipantWrapup(String conversationId,
 String participantId,
 Boolean provisional)
                                                                    throws IOException,
ApiException

Deprecated.

Get the wrap-up for this conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCobrowsesessionParticipantWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsCobrowsesessionParticipantWrapupWithHttpInfo(String conversationId,
 String participantId,
 Boolean provisional)
                                                                                             throws IOException

Deprecated.

Get the wrap-up for this conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsCobrowsesessionParticipantWrapup

public AssignedWrapupCode getConversationsCobrowsesessionParticipantWrapup(GetConversationsCobrowsesessionParticipantWrapupRequest request)
                                                                    throws IOException,
ApiException

Deprecated.

Get the wrap-up for this conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCobrowsesessionParticipantWrapup

public ApiResponse<AssignedWrapupCode> getConversationsCobrowsesessionParticipantWrapup(ApiRequest<Void> request)
                                                                                 throws IOException

Deprecated.

Get the wrap-up for this conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCobrowsesessionParticipantWrapupcodes

public List<WrapupCode> getConversationsCobrowsesessionParticipantWrapupcodes(String conversationId,
 String participantId)
                                                                       throws IOException,
ApiException

Deprecated.

Get list of wrapup codes for this conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCobrowsesessionParticipantWrapupcodesWithHttpInfo

public ApiResponse<List<WrapupCode>> getConversationsCobrowsesessionParticipantWrapupcodesWithHttpInfo(String conversationId,
 String participantId)
                                                                                                throws IOException

Deprecated.

Get list of wrapup codes for this conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Returns:

List

Throws:

IOException - if the request fails to be processed

getConversationsCobrowsesessionParticipantWrapupcodes

public List<WrapupCode> getConversationsCobrowsesessionParticipantWrapupcodes(GetConversationsCobrowsesessionParticipantWrapupcodesRequest request)
                                                                       throws IOException,
ApiException

Deprecated.

Get list of wrapup codes for this conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCobrowsesessionParticipantWrapupcodes

public ApiResponse<List<WrapupCode>> getConversationsCobrowsesessionParticipantWrapupcodes(ApiRequest<Void> request)
                                                                                    throws IOException

Deprecated.

Get list of wrapup codes for this conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCobrowsesessions

public CobrowseConversationEntityListing getConversationsCobrowsesessions()
                                                                   throws IOException,
ApiException

Get active cobrowse conversations for the logged in user

Returns:

CobrowseConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCobrowsesessionsWithHttpInfo

public ApiResponse<CobrowseConversationEntityListing> getConversationsCobrowsesessionsWithHttpInfo()
                                                                                            throws IOException

Get active cobrowse conversations for the logged in user

Returns:

CobrowseConversationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsCobrowsesessions

public CobrowseConversationEntityListing getConversationsCobrowsesessions(GetConversationsCobrowsesessionsRequest request)
                                                                   throws IOException,
ApiException

Get active cobrowse conversations for the logged in user

Parameters:

request - The request object

Returns:

CobrowseConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCobrowsesessions

public ApiResponse<CobrowseConversationEntityListing> getConversationsCobrowsesessions(ApiRequest<Void> request)
                                                                                throws IOException

Get active cobrowse conversations for the logged in user

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchema

public ConversationDataSchema getConversationsCustomattributesSchema(String schemaId)
                                                              throws IOException,
ApiException

Get a schema

Parameters:

schemaId - Schema ID (required)

Returns:

ConversationDataSchema

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemaWithHttpInfo

public ApiResponse<ConversationDataSchema> getConversationsCustomattributesSchemaWithHttpInfo(String schemaId)
                                                                                       throws IOException

Get a schema

Parameters:

schemaId - Schema ID (required)

Returns:

ConversationDataSchema

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchema

public ConversationDataSchema getConversationsCustomattributesSchema(GetConversationsCustomattributesSchemaRequest request)
                                                              throws IOException,
ApiException

Get a schema

Parameters:

request - The request object

Returns:

ConversationDataSchema

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchema

public ApiResponse<ConversationDataSchema> getConversationsCustomattributesSchema(ApiRequest<Void> request)
                                                                           throws IOException

Get a schema

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchemaVersion

public ConversationDataSchema getConversationsCustomattributesSchemaVersion(String schemaId,
 String versionId)
                                                                     throws IOException,
ApiException

Get a specific version of a schema

Parameters:

schemaId - Schema ID (required)

versionId - Schema version (required)

Returns:

ConversationDataSchema

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemaVersionWithHttpInfo

public ApiResponse<ConversationDataSchema> getConversationsCustomattributesSchemaVersionWithHttpInfo(String schemaId,
 String versionId)
                                                                                              throws IOException

Get a specific version of a schema

Parameters:

schemaId - Schema ID (required)

versionId - Schema version (required)

Returns:

ConversationDataSchema

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchemaVersion

public ConversationDataSchema getConversationsCustomattributesSchemaVersion(GetConversationsCustomattributesSchemaVersionRequest request)
                                                                     throws IOException,
ApiException

Get a specific version of a schema

Parameters:

request - The request object

Returns:

ConversationDataSchema

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemaVersion

public ApiResponse<ConversationDataSchema> getConversationsCustomattributesSchemaVersion(ApiRequest<Void> request)
                                                                                  throws IOException

Get a specific version of a schema

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchemaVersions

public ConversationDataSchemaListing getConversationsCustomattributesSchemaVersions(String schemaId)
                                                                             throws IOException,
ApiException

Get all versions of a CCA schema

Parameters:

schemaId - Schema ID (required)

Returns:

ConversationDataSchemaListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemaVersionsWithHttpInfo

public ApiResponse<ConversationDataSchemaListing> getConversationsCustomattributesSchemaVersionsWithHttpInfo(String schemaId)
                                                                                                      throws IOException

Get all versions of a CCA schema

Parameters:

schemaId - Schema ID (required)

Returns:

ConversationDataSchemaListing

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchemaVersions

public ConversationDataSchemaListing getConversationsCustomattributesSchemaVersions(GetConversationsCustomattributesSchemaVersionsRequest request)
                                                                             throws IOException,
ApiException

Get all versions of a CCA schema

Parameters:

request - The request object

Returns:

ConversationDataSchemaListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemaVersions

public ApiResponse<ConversationDataSchemaListing> getConversationsCustomattributesSchemaVersions(ApiRequest<Void> request)
                                                                                          throws IOException

Get all versions of a CCA schema

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchemas

public ConversationDataSchemaListing getConversationsCustomattributesSchemas()
                                                                      throws IOException,
ApiException

Get a list of schemas.

Returns:

ConversationDataSchemaListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasWithHttpInfo

public ApiResponse<ConversationDataSchemaListing> getConversationsCustomattributesSchemasWithHttpInfo()
                                                                                               throws IOException

Get a list of schemas.

Returns:

ConversationDataSchemaListing

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchemas

public ConversationDataSchemaListing getConversationsCustomattributesSchemas(GetConversationsCustomattributesSchemasRequest request)
                                                                      throws IOException,
ApiException

Get a list of schemas.

Parameters:

request - The request object

Returns:

ConversationDataSchemaListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemas

public ApiResponse<ConversationDataSchemaListing> getConversationsCustomattributesSchemas(ApiRequest<Void> request)
                                                                                   throws IOException

Get a list of schemas.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasCoretype

public Coretype getConversationsCustomattributesSchemasCoretype(String coreTypeName)
                                                         throws IOException,
ApiException

Get the core types from which all schemas are built.

Parameters:

coreTypeName - Name of the core type (required)

Returns:

Coretype

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasCoretypeWithHttpInfo

public ApiResponse<Coretype> getConversationsCustomattributesSchemasCoretypeWithHttpInfo(String coreTypeName)
                                                                                  throws IOException

Get the core types from which all schemas are built.

Parameters:

coreTypeName - Name of the core type (required)

Returns:

Coretype

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasCoretype

public Coretype getConversationsCustomattributesSchemasCoretype(GetConversationsCustomattributesSchemasCoretypeRequest request)
                                                         throws IOException,
ApiException

Get the core types from which all schemas are built.

Parameters:

request - The request object

Returns:

Coretype

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasCoretype

public ApiResponse<Coretype> getConversationsCustomattributesSchemasCoretype(ApiRequest<Void> request)
                                                                      throws IOException

Get the core types from which all schemas are built.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasCoretypes

public CoretypeListing getConversationsCustomattributesSchemasCoretypes()
                                                                 throws IOException,
ApiException

Get the list of core types enabled for a specific namespace.

Returns:

CoretypeListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasCoretypesWithHttpInfo

public ApiResponse<CoretypeListing> getConversationsCustomattributesSchemasCoretypesWithHttpInfo()
                                                                                          throws IOException

Get the list of core types enabled for a specific namespace.

Returns:

CoretypeListing

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasCoretypes

public CoretypeListing getConversationsCustomattributesSchemasCoretypes(GetConversationsCustomattributesSchemasCoretypesRequest request)
                                                                 throws IOException,
ApiException

Get the list of core types enabled for a specific namespace.

Parameters:

request - The request object

Returns:

CoretypeListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasCoretypes

public ApiResponse<CoretypeListing> getConversationsCustomattributesSchemasCoretypes(ApiRequest<Void> request)
                                                                              throws IOException

Get the list of core types enabled for a specific namespace.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasLimits

public SchemaQuantityLimits getConversationsCustomattributesSchemasLimits()
                                                                   throws IOException,
ApiException

Get quantitative limits on schemas

Returns:

SchemaQuantityLimits

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasLimitsWithHttpInfo

public ApiResponse<SchemaQuantityLimits> getConversationsCustomattributesSchemasLimitsWithHttpInfo()
                                                                                            throws IOException

Get quantitative limits on schemas

Returns:

SchemaQuantityLimits

Throws:

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasLimits

public SchemaQuantityLimits getConversationsCustomattributesSchemasLimits(GetConversationsCustomattributesSchemasLimitsRequest request)
                                                                   throws IOException,
ApiException

Get quantitative limits on schemas

Parameters:

request - The request object

Returns:

SchemaQuantityLimits

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsCustomattributesSchemasLimits

public ApiResponse<SchemaQuantityLimits> getConversationsCustomattributesSchemasLimits(ApiRequest<Void> request)
                                                                                throws IOException

Get quantitative limits on schemas

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsEmail

public EmailConversation getConversationsEmail(String conversationId)
                                        throws IOException,
ApiException

Get email conversation

Parameters:

conversationId - conversationId (required)

Returns:

EmailConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailWithHttpInfo

public ApiResponse<EmailConversation> getConversationsEmailWithHttpInfo(String conversationId)
                                                                 throws IOException

Get email conversation

Parameters:

conversationId - conversationId (required)

Returns:

EmailConversation

Throws:

IOException - if the request fails to be processed

getConversationsEmail

public EmailConversation getConversationsEmail(GetConversationsEmailRequest request)
                                        throws IOException,
ApiException

Get email conversation

Parameters:

request - The request object

Returns:

EmailConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmail

public ApiResponse<EmailConversation> getConversationsEmail(ApiRequest<Void> request)
                                                     throws IOException

Get email conversation

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsEmailMessage

public EmailMessage getConversationsEmailMessage(String conversationId,
 String messageId)
                                          throws IOException,
ApiException

Get conversation message

Parameters:

conversationId - conversationId (required)

messageId - messageId (required)

Returns:

EmailMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailMessageWithHttpInfo

public ApiResponse<EmailMessage> getConversationsEmailMessageWithHttpInfo(String conversationId,
 String messageId)
                                                                   throws IOException

Get conversation message

Parameters:

conversationId - conversationId (required)

messageId - messageId (required)

Returns:

EmailMessage

Throws:

IOException - if the request fails to be processed

getConversationsEmailMessage

public EmailMessage getConversationsEmailMessage(GetConversationsEmailMessageRequest request)
                                          throws IOException,
ApiException

Get conversation message

Parameters:

request - The request object

Returns:

EmailMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailMessage

public ApiResponse<EmailMessage> getConversationsEmailMessage(ApiRequest<Void> request)
                                                       throws IOException

Get conversation message

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsEmailMessages

public EmailMessagePreviewListing getConversationsEmailMessages(String conversationId,
 Boolean includeAgentlessStitchedMessages)
                                                         throws IOException,
ApiException

Get conversation messages

Parameters:

conversationId - conversationId (required)

includeAgentlessStitchedMessages - Whether to include Agentless 'api' type of messages, on stitched conversations. If you provide a conversationId in the agentless email request (/api/v2/conversations/emails/agentless) that matches an existing conversation, then that's a stitched agentless message. (optional, default to false)

Returns:

EmailMessagePreviewListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailMessagesWithHttpInfo

public ApiResponse<EmailMessagePreviewListing> getConversationsEmailMessagesWithHttpInfo(String conversationId,
 Boolean includeAgentlessStitchedMessages)
                                                                                  throws IOException

Get conversation messages

Parameters:

conversationId - conversationId (required)

includeAgentlessStitchedMessages - Whether to include Agentless 'api' type of messages, on stitched conversations. If you provide a conversationId in the agentless email request (/api/v2/conversations/emails/agentless) that matches an existing conversation, then that's a stitched agentless message. (optional, default to false)

Returns:

EmailMessagePreviewListing

Throws:

IOException - if the request fails to be processed

getConversationsEmailMessages

public EmailMessagePreviewListing getConversationsEmailMessages(GetConversationsEmailMessagesRequest request)
                                                         throws IOException,
ApiException

Get conversation messages

Parameters:

request - The request object

Returns:

EmailMessagePreviewListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailMessages

public ApiResponse<EmailMessagePreviewListing> getConversationsEmailMessages(ApiRequest<Void> request)
                                                                      throws IOException

Get conversation messages

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsEmailMessagesDraft

public EmailMessage getConversationsEmailMessagesDraft(String conversationId)
                                                throws IOException,
ApiException

Get conversation draft reply

Parameters:

conversationId - conversationId (required)

Returns:

EmailMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailMessagesDraftWithHttpInfo

public ApiResponse<EmailMessage> getConversationsEmailMessagesDraftWithHttpInfo(String conversationId)
                                                                         throws IOException

Get conversation draft reply

Parameters:

conversationId - conversationId (required)

Returns:

EmailMessage

Throws:

IOException - if the request fails to be processed

getConversationsEmailMessagesDraft

public EmailMessage getConversationsEmailMessagesDraft(GetConversationsEmailMessagesDraftRequest request)
                                                throws IOException,
ApiException

Get conversation draft reply

Parameters:

request - The request object

Returns:

EmailMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailMessagesDraft

public ApiResponse<EmailMessage> getConversationsEmailMessagesDraft(ApiRequest<Void> request)
                                                             throws IOException

Get conversation draft reply

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsEmailParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsEmailParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                       throws IOException,
ApiException

Get the wrap-up for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsEmailParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                                                throws IOException

Get the wrap-up for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsEmailParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsEmailParticipantCommunicationWrapup(GetConversationsEmailParticipantCommunicationWrapupRequest request)
                                                                       throws IOException,
ApiException

Get the wrap-up for this conversation communication.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailParticipantCommunicationWrapup

public ApiResponse<AssignedWrapupCode> getConversationsEmailParticipantCommunicationWrapup(ApiRequest<Void> request)
                                                                                    throws IOException

Get the wrap-up for this conversation communication.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsEmailParticipantWrapup

public AssignedWrapupCode getConversationsEmailParticipantWrapup(String conversationId,
 String participantId,
 Boolean provisional)
                                                          throws IOException,
ApiException

Get the wrap-up for this conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailParticipantWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsEmailParticipantWrapupWithHttpInfo(String conversationId,
 String participantId,
 Boolean provisional)
                                                                                   throws IOException

Get the wrap-up for this conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsEmailParticipantWrapup

public AssignedWrapupCode getConversationsEmailParticipantWrapup(GetConversationsEmailParticipantWrapupRequest request)
                                                          throws IOException,
ApiException

Get the wrap-up for this conversation participant.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailParticipantWrapup

public ApiResponse<AssignedWrapupCode> getConversationsEmailParticipantWrapup(ApiRequest<Void> request)
                                                                       throws IOException

Get the wrap-up for this conversation participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsEmailParticipantWrapupcodes

public List<WrapupCode> getConversationsEmailParticipantWrapupcodes(String conversationId,
 String participantId)
                                                             throws IOException,
ApiException

Get list of wrapup codes for this conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailParticipantWrapupcodesWithHttpInfo

public ApiResponse<List<WrapupCode>> getConversationsEmailParticipantWrapupcodesWithHttpInfo(String conversationId,
 String participantId)
                                                                                      throws IOException

Get list of wrapup codes for this conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Returns:

List

Throws:

IOException - if the request fails to be processed

getConversationsEmailParticipantWrapupcodes

public List<WrapupCode> getConversationsEmailParticipantWrapupcodes(GetConversationsEmailParticipantWrapupcodesRequest request)
                                                             throws IOException,
ApiException

Get list of wrapup codes for this conversation participant

Parameters:

request - The request object

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailParticipantWrapupcodes

public ApiResponse<List<WrapupCode>> getConversationsEmailParticipantWrapupcodes(ApiRequest<Void> request)
                                                                          throws IOException

Get list of wrapup codes for this conversation participant

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsEmailSettings

public EmailsSettings getConversationsEmailSettings(String conversationId)
                                             throws IOException,
ApiException

Get emails settings for a given conversation

Parameters:

conversationId - conversationId (required)

Returns:

EmailsSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailSettingsWithHttpInfo

public ApiResponse<EmailsSettings> getConversationsEmailSettingsWithHttpInfo(String conversationId)
                                                                      throws IOException

Get emails settings for a given conversation

Parameters:

conversationId - conversationId (required)

Returns:

EmailsSettings

Throws:

IOException - if the request fails to be processed

getConversationsEmailSettings

public EmailsSettings getConversationsEmailSettings(GetConversationsEmailSettingsRequest request)
                                             throws IOException,
ApiException

Get emails settings for a given conversation

Parameters:

request - The request object

Returns:

EmailsSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailSettings

public ApiResponse<EmailsSettings> getConversationsEmailSettings(ApiRequest<Void> request)
                                                          throws IOException

Get emails settings for a given conversation

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsEmails

public EmailConversationEntityListing getConversationsEmails()
                                                      throws IOException,
ApiException

Get the logged-in user's active conversations and their Email participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Emails? - Is the user directly participating in an Email within that conversation?

Returns:

EmailConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmailsWithHttpInfo

public ApiResponse<EmailConversationEntityListing> getConversationsEmailsWithHttpInfo()
                                                                               throws IOException

Get the logged-in user's active conversations and their Email participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Emails? - Is the user directly participating in an Email within that conversation?

Returns:

EmailConversationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsEmails

public EmailConversationEntityListing getConversationsEmails(GetConversationsEmailsRequest request)
                                                      throws IOException,
ApiException

Get the logged-in user's active conversations and their Email participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Emails? - Is the user directly participating in an Email within that conversation?

Parameters:

request - The request object

Returns:

EmailConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsEmails

public ApiResponse<EmailConversationEntityListing> getConversationsEmails(ApiRequest<Void> request)
                                                                   throws IOException

Get the logged-in user's active conversations and their Email participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Emails? - Is the user directly participating in an Email within that conversation?

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsInternalmessage

public InternalMessageConversation getConversationsInternalmessage(String conversationId)
                                                            throws IOException,
ApiException

Get internal message conversation

Parameters:

conversationId - conversationId (required)

Returns:

InternalMessageConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsInternalmessageWithHttpInfo

public ApiResponse<InternalMessageConversation> getConversationsInternalmessageWithHttpInfo(String conversationId)
                                                                                     throws IOException

Get internal message conversation

Parameters:

conversationId - conversationId (required)

Returns:

InternalMessageConversation

Throws:

IOException - if the request fails to be processed

getConversationsInternalmessage

public InternalMessageConversation getConversationsInternalmessage(GetConversationsInternalmessageRequest request)
                                                            throws IOException,
ApiException

Get internal message conversation

Parameters:

request - The request object

Returns:

InternalMessageConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsInternalmessage

public ApiResponse<InternalMessageConversation> getConversationsInternalmessage(ApiRequest<Void> request)
                                                                         throws IOException

Get internal message conversation

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsInternalmessages

public InternalMessageConversationEntityListing getConversationsInternalmessages()
                                                                          throws IOException,
ApiException

Get the logged-in user's active conversations and their InternalMessage participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include InternalMessages? - Is the user directly participating in an InternalMessage within that conversation?

Returns:

InternalMessageConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsInternalmessagesWithHttpInfo

public ApiResponse<InternalMessageConversationEntityListing> getConversationsInternalmessagesWithHttpInfo()
                                                                                                   throws IOException

Get the logged-in user's active conversations and their InternalMessage participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include InternalMessages? - Is the user directly participating in an InternalMessage within that conversation?

Returns:

InternalMessageConversationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsInternalmessages

public InternalMessageConversationEntityListing getConversationsInternalmessages(GetConversationsInternalmessagesRequest request)
                                                                          throws IOException,
ApiException

Get the logged-in user's active conversations and their InternalMessage participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include InternalMessages? - Is the user directly participating in an InternalMessage within that conversation?

Parameters:

request - The request object

Returns:

InternalMessageConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsInternalmessages

public ApiResponse<InternalMessageConversationEntityListing> getConversationsInternalmessages(ApiRequest<Void> request)
                                                                                       throws IOException

Get the logged-in user's active conversations and their InternalMessage participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include InternalMessages? - Is the user directly participating in an InternalMessage within that conversation?

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsKeyconfiguration

public ConversationEncryptionConfiguration getConversationsKeyconfiguration(String keyconfigurationsId)
                                                                     throws IOException,
ApiException

Get the encryption key configurations

Parameters:

keyconfigurationsId - Key Configurations Id (required)

Returns:

ConversationEncryptionConfiguration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsKeyconfigurationWithHttpInfo

public ApiResponse<ConversationEncryptionConfiguration> getConversationsKeyconfigurationWithHttpInfo(String keyconfigurationsId)
                                                                                              throws IOException

Get the encryption key configurations

Parameters:

keyconfigurationsId - Key Configurations Id (required)

Returns:

ConversationEncryptionConfiguration

Throws:

IOException - if the request fails to be processed

getConversationsKeyconfiguration

public ConversationEncryptionConfiguration getConversationsKeyconfiguration(GetConversationsKeyconfigurationRequest request)
                                                                     throws IOException,
ApiException

Get the encryption key configurations

Parameters:

request - The request object

Returns:

ConversationEncryptionConfiguration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsKeyconfiguration

public ApiResponse<ConversationEncryptionConfiguration> getConversationsKeyconfiguration(ApiRequest<Void> request)
                                                                                  throws IOException

Get the encryption key configurations

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsKeyconfigurations

public ConversationEncryptionConfigurationListing getConversationsKeyconfigurations()
                                                                             throws IOException,
ApiException

Get a list of key configurations data

Returns:

ConversationEncryptionConfigurationListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsKeyconfigurationsWithHttpInfo

public ApiResponse<ConversationEncryptionConfigurationListing> getConversationsKeyconfigurationsWithHttpInfo()
                                                                                                      throws IOException

Get a list of key configurations data

Returns:

ConversationEncryptionConfigurationListing

Throws:

IOException - if the request fails to be processed

getConversationsKeyconfigurations

public ConversationEncryptionConfigurationListing getConversationsKeyconfigurations(GetConversationsKeyconfigurationsRequest request)
                                                                             throws IOException,
ApiException

Get a list of key configurations data

Parameters:

request - The request object

Returns:

ConversationEncryptionConfigurationListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsKeyconfigurations

public ApiResponse<ConversationEncryptionConfigurationListing> getConversationsKeyconfigurations(ApiRequest<Void> request)
                                                                                          throws IOException

Get a list of key configurations data

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessage

public MessageConversation getConversationsMessage(String conversationId)
                                            throws IOException,
ApiException

Get message conversation

Parameters:

conversationId - conversationId (required)

Returns:

MessageConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageWithHttpInfo

public ApiResponse<MessageConversation> getConversationsMessageWithHttpInfo(String conversationId)
                                                                     throws IOException

Get message conversation

Parameters:

conversationId - conversationId (required)

Returns:

MessageConversation

Throws:

IOException - if the request fails to be processed

getConversationsMessage

public MessageConversation getConversationsMessage(GetConversationsMessageRequest request)
                                            throws IOException,
ApiException

Get message conversation

Parameters:

request - The request object

Returns:

MessageConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessage

public ApiResponse<MessageConversation> getConversationsMessage(ApiRequest<Void> request)
                                                         throws IOException

Get message conversation

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessageCommunicationMessagesMedia

public MessageMediaListing getConversationsMessageCommunicationMessagesMedia(String conversationId,
 String communicationId,
 String status,
 Integer pageNumber,
 Integer pageSize)
                                                                      throws IOException,
ApiException

Get message media list by status

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

status - The status on which to filter the response. (optional)

pageNumber - Page number (optional, default to 1)

pageSize - Page size (optional, default to 25)

Returns:

MessageMediaListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageCommunicationMessagesMediaWithHttpInfo

public ApiResponse<MessageMediaListing> getConversationsMessageCommunicationMessagesMediaWithHttpInfo(String conversationId,
 String communicationId,
 String status,
 Integer pageNumber,
 Integer pageSize)
                                                                                               throws IOException

Get message media list by status

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

status - The status on which to filter the response. (optional)

pageNumber - Page number (optional, default to 1)

pageSize - Page size (optional, default to 25)

Returns:

MessageMediaListing

Throws:

IOException - if the request fails to be processed

getConversationsMessageCommunicationMessagesMedia

public MessageMediaListing getConversationsMessageCommunicationMessagesMedia(GetConversationsMessageCommunicationMessagesMediaRequest request)
                                                                      throws IOException,
ApiException

Get message media list by status

Parameters:

request - The request object

Returns:

MessageMediaListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageCommunicationMessagesMedia

public ApiResponse<MessageMediaListing> getConversationsMessageCommunicationMessagesMedia(ApiRequest<Void> request)
                                                                                   throws IOException

Get message media list by status

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessageCommunicationMessagesMediaMediaId

public MessageMediaData getConversationsMessageCommunicationMessagesMediaMediaId(String conversationId,
 String communicationId,
 String mediaId)
                                                                          throws IOException,
ApiException

Get media See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

mediaId - mediaId (required)

Returns:

MessageMediaData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageCommunicationMessagesMediaMediaIdWithHttpInfo

public ApiResponse<MessageMediaData> getConversationsMessageCommunicationMessagesMediaMediaIdWithHttpInfo(String conversationId,
 String communicationId,
 String mediaId)
                                                                                                   throws IOException

Get media See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

mediaId - mediaId (required)

Returns:

MessageMediaData

Throws:

IOException - if the request fails to be processed

getConversationsMessageCommunicationMessagesMediaMediaId

public MessageMediaData getConversationsMessageCommunicationMessagesMediaMediaId(GetConversationsMessageCommunicationMessagesMediaMediaIdRequest request)
                                                                          throws IOException,
ApiException

Get media See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.

Parameters:

request - The request object

Returns:

MessageMediaData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageCommunicationMessagesMediaMediaId

public ApiResponse<MessageMediaData> getConversationsMessageCommunicationMessagesMediaMediaId(ApiRequest<Void> request)
                                                                                       throws IOException

Get media See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessageDetails

public MessageData getConversationsMessageDetails(String messageId,
 Boolean useNormalizedMessage)
                                           throws IOException,
ApiException

Get message

Parameters:

messageId - messageId (required)

useNormalizedMessage - If true, response removes deprecated fields (textBody, media) (optional, default to false)

Returns:

MessageData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageDetailsWithHttpInfo

public ApiResponse<MessageData> getConversationsMessageDetailsWithHttpInfo(String messageId,
 Boolean useNormalizedMessage)
                                                                    throws IOException

Get message

Parameters:

messageId - messageId (required)

useNormalizedMessage - If true, response removes deprecated fields (textBody, media) (optional, default to false)

Returns:

MessageData

Throws:

IOException - if the request fails to be processed

getConversationsMessageDetails

public MessageData getConversationsMessageDetails(GetConversationsMessageDetailsRequest request)
                                           throws IOException,
ApiException

Get message

Parameters:

request - The request object

Returns:

MessageData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageDetails

public ApiResponse<MessageData> getConversationsMessageDetails(ApiRequest<Void> request)
                                                        throws IOException

Get message

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessageMessage

public MessageData getConversationsMessageMessage(String conversationId,
 String messageId,
 Boolean useNormalizedMessage)
                                           throws IOException,
ApiException

Get conversation message

Parameters:

conversationId - conversationId (required)

messageId - messageId (required)

useNormalizedMessage - If true, response removes deprecated fields (textBody, media) (optional, default to false)

Returns:

MessageData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageMessageWithHttpInfo

public ApiResponse<MessageData> getConversationsMessageMessageWithHttpInfo(String conversationId,
 String messageId,
 Boolean useNormalizedMessage)
                                                                    throws IOException

Get conversation message

Parameters:

conversationId - conversationId (required)

messageId - messageId (required)

useNormalizedMessage - If true, response removes deprecated fields (textBody, media) (optional, default to false)

Returns:

MessageData

Throws:

IOException - if the request fails to be processed

getConversationsMessageMessage

public MessageData getConversationsMessageMessage(GetConversationsMessageMessageRequest request)
                                           throws IOException,
ApiException

Get conversation message

Parameters:

request - The request object

Returns:

MessageData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageMessage

public ApiResponse<MessageData> getConversationsMessageMessage(ApiRequest<Void> request)
                                                        throws IOException

Get conversation message

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessageParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsMessageParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                         throws IOException,
ApiException

Get the wrap-up for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsMessageParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                                                  throws IOException

Get the wrap-up for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsMessageParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsMessageParticipantCommunicationWrapup(GetConversationsMessageParticipantCommunicationWrapupRequest request)
                                                                         throws IOException,
ApiException

Get the wrap-up for this conversation communication.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageParticipantCommunicationWrapup

public ApiResponse<AssignedWrapupCode> getConversationsMessageParticipantCommunicationWrapup(ApiRequest<Void> request)
                                                                                      throws IOException

Get the wrap-up for this conversation communication.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessageParticipantWrapup

public AssignedWrapupCode getConversationsMessageParticipantWrapup(String conversationId,
 String participantId,
 Boolean provisional)
                                                            throws IOException,
ApiException

Get the wrap-up for this conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageParticipantWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsMessageParticipantWrapupWithHttpInfo(String conversationId,
 String participantId,
 Boolean provisional)
                                                                                     throws IOException

Get the wrap-up for this conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsMessageParticipantWrapup

public AssignedWrapupCode getConversationsMessageParticipantWrapup(GetConversationsMessageParticipantWrapupRequest request)
                                                            throws IOException,
ApiException

Get the wrap-up for this conversation participant.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageParticipantWrapup

public ApiResponse<AssignedWrapupCode> getConversationsMessageParticipantWrapup(ApiRequest<Void> request)
                                                                         throws IOException

Get the wrap-up for this conversation participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessageParticipantWrapupcodes

public List<WrapupCode> getConversationsMessageParticipantWrapupcodes(String conversationId,
 String participantId)
                                                               throws IOException,
ApiException

Get list of wrapup codes for this conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageParticipantWrapupcodesWithHttpInfo

public ApiResponse<List<WrapupCode>> getConversationsMessageParticipantWrapupcodesWithHttpInfo(String conversationId,
 String participantId)
                                                                                        throws IOException

Get list of wrapup codes for this conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Returns:

List

Throws:

IOException - if the request fails to be processed

getConversationsMessageParticipantWrapupcodes

public List<WrapupCode> getConversationsMessageParticipantWrapupcodes(GetConversationsMessageParticipantWrapupcodesRequest request)
                                                               throws IOException,
ApiException

Get list of wrapup codes for this conversation participant

Parameters:

request - The request object

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessageParticipantWrapupcodes

public ApiResponse<List<WrapupCode>> getConversationsMessageParticipantWrapupcodes(ApiRequest<Void> request)
                                                                            throws IOException

Get list of wrapup codes for this conversation participant

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessages

public MessageConversationEntityListing getConversationsMessages()
                                                          throws IOException,
ApiException

Get the logged-in user's active conversations and their Message participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Messages? - Is the user directly participating in a Message within that conversation?

Returns:

MessageConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagesWithHttpInfo

public ApiResponse<MessageConversationEntityListing> getConversationsMessagesWithHttpInfo()
                                                                                   throws IOException

Get the logged-in user's active conversations and their Message participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Messages? - Is the user directly participating in a Message within that conversation?

Returns:

MessageConversationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsMessages

public MessageConversationEntityListing getConversationsMessages(GetConversationsMessagesRequest request)
                                                          throws IOException,
ApiException

Get the logged-in user's active conversations and their Message participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Messages? - Is the user directly participating in a Message within that conversation?

Parameters:

request - The request object

Returns:

MessageConversationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessages

public ApiResponse<MessageConversationEntityListing> getConversationsMessages(ApiRequest<Void> request)
                                                                       throws IOException

Get the logged-in user's active conversations and their Message participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Messages? - Is the user directly participating in a Message within that conversation?

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagesCachedmedia

public CachedMediaItemEntityListing getConversationsMessagesCachedmedia(Integer pageSize,
 Integer pageNumber,
 String url)
                                                                 throws IOException,
ApiException

Get a list of cached media items

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

url - URL to search for (optional)

Returns:

CachedMediaItemEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagesCachedmediaWithHttpInfo

public ApiResponse<CachedMediaItemEntityListing> getConversationsMessagesCachedmediaWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String url)
                                                                                          throws IOException

Get a list of cached media items

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

url - URL to search for (optional)

Returns:

CachedMediaItemEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsMessagesCachedmedia

public CachedMediaItemEntityListing getConversationsMessagesCachedmedia(GetConversationsMessagesCachedmediaRequest request)
                                                                 throws IOException,
ApiException

Get a list of cached media items

Parameters:

request - The request object

Returns:

CachedMediaItemEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagesCachedmedia

public ApiResponse<CachedMediaItemEntityListing> getConversationsMessagesCachedmedia(ApiRequest<Void> request)
                                                                              throws IOException

Get a list of cached media items

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagesCachedmediaCachedMediaItemId

public CachedMediaItem getConversationsMessagesCachedmediaCachedMediaItemId(String cachedMediaItemId)
                                                                     throws IOException,
ApiException

Get a cached media item

Parameters:

cachedMediaItemId - cachedMediaItemId (required)

Returns:

CachedMediaItem

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagesCachedmediaCachedMediaItemIdWithHttpInfo

public ApiResponse<CachedMediaItem> getConversationsMessagesCachedmediaCachedMediaItemIdWithHttpInfo(String cachedMediaItemId)
                                                                                              throws IOException

Get a cached media item

Parameters:

cachedMediaItemId - cachedMediaItemId (required)

Returns:

CachedMediaItem

Throws:

IOException - if the request fails to be processed

getConversationsMessagesCachedmediaCachedMediaItemId

public CachedMediaItem getConversationsMessagesCachedmediaCachedMediaItemId(GetConversationsMessagesCachedmediaCachedMediaItemIdRequest request)
                                                                     throws IOException,
ApiException

Get a cached media item

Parameters:

request - The request object

Returns:

CachedMediaItem

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagesCachedmediaCachedMediaItemId

public ApiResponse<CachedMediaItem> getConversationsMessagesCachedmediaCachedMediaItemId(ApiRequest<Void> request)
                                                                                  throws IOException

Get a cached media item

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingFacebookApp

public FacebookAppCredentials getConversationsMessagingFacebookApp()
                                                            throws IOException,
ApiException

Get Genesys Facebook App Id

Returns:

FacebookAppCredentials

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingFacebookAppWithHttpInfo

public ApiResponse<FacebookAppCredentials> getConversationsMessagingFacebookAppWithHttpInfo()
                                                                                     throws IOException

Get Genesys Facebook App Id

Returns:

FacebookAppCredentials

Throws:

IOException - if the request fails to be processed

getConversationsMessagingFacebookApp

public FacebookAppCredentials getConversationsMessagingFacebookApp(GetConversationsMessagingFacebookAppRequest request)
                                                            throws IOException,
ApiException

Get Genesys Facebook App Id

Parameters:

request - The request object

Returns:

FacebookAppCredentials

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingFacebookApp

public ApiResponse<FacebookAppCredentials> getConversationsMessagingFacebookApp(ApiRequest<Void> request)
                                                                         throws IOException

Get Genesys Facebook App Id

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingFacebookPermissions

public FacebookPermissionEntityListing getConversationsMessagingFacebookPermissions()
                                                                             throws IOException,
ApiException

Get a list of Facebook Permissions

Returns:

FacebookPermissionEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingFacebookPermissionsWithHttpInfo

public ApiResponse<FacebookPermissionEntityListing> getConversationsMessagingFacebookPermissionsWithHttpInfo()
                                                                                                      throws IOException

Get a list of Facebook Permissions

Returns:

FacebookPermissionEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsMessagingFacebookPermissions

public FacebookPermissionEntityListing getConversationsMessagingFacebookPermissions(GetConversationsMessagingFacebookPermissionsRequest request)
                                                                             throws IOException,
ApiException

Get a list of Facebook Permissions

Parameters:

request - The request object

Returns:

FacebookPermissionEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingFacebookPermissions

public ApiResponse<FacebookPermissionEntityListing> getConversationsMessagingFacebookPermissions(ApiRequest<Void> request)
                                                                                          throws IOException

Get a list of Facebook Permissions

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId

public AppleIdentityResolutionConfig getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(String integrationId)
                                                                                                        throws IOException,
ApiException

Get Apple messaging integration identity resolution settings

Parameters:

integrationId - Integration ID (required)

Returns:

AppleIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdWithHttpInfo

public ApiResponse<AppleIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdWithHttpInfo(String integrationId)
                                                                                                                                 throws IOException

Get Apple messaging integration identity resolution settings

Parameters:

integrationId - Integration ID (required)

Returns:

AppleIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId

public AppleIdentityResolutionConfig getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(GetConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdRequest request)
                                                                                                        throws IOException,
ApiException

Get Apple messaging integration identity resolution settings

Parameters:

request - The request object

Returns:

AppleIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId

public ApiResponse<AppleIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(ApiRequest<Void> request)
                                                                                                                     throws IOException

Get Apple messaging integration identity resolution settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId

public FacebookIdentityResolutionConfig getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(String integrationId)
                                                                                                              throws IOException,
ApiException

Get Facebook messaging integration identity resolution settings

Parameters:

integrationId - Integration ID (required)

Returns:

FacebookIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdWithHttpInfo

public ApiResponse<FacebookIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdWithHttpInfo(String integrationId)
                                                                                                                                       throws IOException

Get Facebook messaging integration identity resolution settings

Parameters:

integrationId - Integration ID (required)

Returns:

FacebookIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId

public FacebookIdentityResolutionConfig getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(GetConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdRequest request)
                                                                                                              throws IOException,
ApiException

Get Facebook messaging integration identity resolution settings

Parameters:

request - The request object

Returns:

FacebookIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId

public ApiResponse<FacebookIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(ApiRequest<Void> request)
                                                                                                                           throws IOException

Get Facebook messaging integration identity resolution settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId

public InstagramIdentityResolutionConfig getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(String integrationId)
                                                                                                                throws IOException,
ApiException

Get an Instagram integration identity resolution settings

Parameters:

integrationId - Integration ID (required)

Returns:

InstagramIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdWithHttpInfo

public ApiResponse<InstagramIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdWithHttpInfo(String integrationId)
                                                                                                                                         throws IOException

Get an Instagram integration identity resolution settings

Parameters:

integrationId - Integration ID (required)

Returns:

InstagramIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId

public InstagramIdentityResolutionConfig getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(GetConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdRequest request)
                                                                                                                throws IOException,
ApiException

Get an Instagram integration identity resolution settings

Parameters:

request - The request object

Returns:

InstagramIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId

public ApiResponse<InstagramIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(ApiRequest<Void> request)
                                                                                                                             throws IOException

Get an Instagram integration identity resolution settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId

public OpenMessagingIdentityResolutionConfig getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(String integrationId)
                                                                                                               throws IOException,
ApiException

Get an open messaging integration Identity Resolution settings

Parameters:

integrationId - Integration ID (required)

Returns:

OpenMessagingIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdWithHttpInfo

public ApiResponse<OpenMessagingIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdWithHttpInfo(String integrationId)
                                                                                                                                        throws IOException

Get an open messaging integration Identity Resolution settings

Parameters:

integrationId - Integration ID (required)

Returns:

OpenMessagingIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId

public OpenMessagingIdentityResolutionConfig getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(GetConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdRequest request)
                                                                                                               throws IOException,
ApiException

Get an open messaging integration Identity Resolution settings

Parameters:

request - The request object

Returns:

OpenMessagingIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId

public ApiResponse<OpenMessagingIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(ApiRequest<Void> request)
                                                                                                                            throws IOException

Get an open messaging integration Identity Resolution settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId

public TwitterIdentityResolutionConfig getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(String integrationId)
                                                                                                            throws IOException,
ApiException

Get X (Formally Twitter) messaging integration identity resolution settings

Parameters:

integrationId - Integration Id (required)

Returns:

TwitterIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdWithHttpInfo

public ApiResponse<TwitterIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdWithHttpInfo(String integrationId)
                                                                                                                                     throws IOException

Get X (Formally Twitter) messaging integration identity resolution settings

Parameters:

integrationId - Integration Id (required)

Returns:

TwitterIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId

public TwitterIdentityResolutionConfig getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(GetConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdRequest request)
                                                                                                            throws IOException,
ApiException

Get X (Formally Twitter) messaging integration identity resolution settings

Parameters:

request - The request object

Returns:

TwitterIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId

public ApiResponse<TwitterIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(ApiRequest<Void> request)
                                                                                                                         throws IOException

Get X (Formally Twitter) messaging integration identity resolution settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId

public WhatsAppIdentityResolutionConfig getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(String integrationId)
                                                                                                              throws IOException,
ApiException

Get a whatsApp integration Identity Resolution settings

Parameters:

integrationId - Integration ID (required)

Returns:

WhatsAppIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdWithHttpInfo

public ApiResponse<WhatsAppIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdWithHttpInfo(String integrationId)
                                                                                                                                       throws IOException

Get a whatsApp integration Identity Resolution settings

Parameters:

integrationId - Integration ID (required)

Returns:

WhatsAppIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId

public WhatsAppIdentityResolutionConfig getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(GetConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdRequest request)
                                                                                                              throws IOException,
ApiException

Get a whatsApp integration Identity Resolution settings

Parameters:

request - The request object

Returns:

WhatsAppIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId

public ApiResponse<WhatsAppIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(ApiRequest<Void> request)
                                                                                                                           throws IOException

Get a whatsApp integration Identity Resolution settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationTwitterOauthSettings

public TwitterOAuthSettings getConversationsMessagingIntegrationTwitterOauthSettings(String integrationId)
                                                                              throws IOException,
ApiException

Get twitter oauth settings to patch an integration

Parameters:

integrationId - Integration Id of an existing integration that needs to be patched with new oauth settings (required)

Returns:

TwitterOAuthSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationTwitterOauthSettingsWithHttpInfo

public ApiResponse<TwitterOAuthSettings> getConversationsMessagingIntegrationTwitterOauthSettingsWithHttpInfo(String integrationId)
                                                                                                       throws IOException

Get twitter oauth settings to patch an integration

Parameters:

integrationId - Integration Id of an existing integration that needs to be patched with new oauth settings (required)

Returns:

TwitterOAuthSettings

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationTwitterOauthSettings

public TwitterOAuthSettings getConversationsMessagingIntegrationTwitterOauthSettings(GetConversationsMessagingIntegrationTwitterOauthSettingsRequest request)
                                                                              throws IOException,
ApiException

Get twitter oauth settings to patch an integration

Parameters:

request - The request object

Returns:

TwitterOAuthSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationTwitterOauthSettings

public ApiResponse<TwitterOAuthSettings> getConversationsMessagingIntegrationTwitterOauthSettings(ApiRequest<Void> request)
                                                                                           throws IOException

Get twitter oauth settings to patch an integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrations

public MessagingIntegrationEntityListing getConversationsMessagingIntegrations(Integer pageSize,
 Integer pageNumber,
 List<String> expand,
 String supportedContentId,
 String messagingSettingId)
                                                                        throws IOException,
ApiException

Get a list of Integrations

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

MessagingIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsWithHttpInfo

public ApiResponse<MessagingIntegrationEntityListing> getConversationsMessagingIntegrationsWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 List<String> expand,
 String supportedContentId,
 String messagingSettingId)
                                                                                                 throws IOException

Get a list of Integrations

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

MessagingIntegrationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrations

public MessagingIntegrationEntityListing getConversationsMessagingIntegrations(GetConversationsMessagingIntegrationsRequest request)
                                                                        throws IOException,
ApiException

Get a list of Integrations

Parameters:

request - The request object

Returns:

MessagingIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrations

public ApiResponse<MessagingIntegrationEntityListing> getConversationsMessagingIntegrations(ApiRequest<Void> request)
                                                                                     throws IOException

Get a list of Integrations

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsApple

public AppleIntegrationEntityListing getConversationsMessagingIntegrationsApple(Integer pageSize,
 Integer pageNumber,
 String expand,
 String supportedContentId,
 String messagingSettingId)
                                                                         throws IOException,
ApiException

Get a list of Apple Integrations

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

AppleIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsAppleWithHttpInfo

public ApiResponse<AppleIntegrationEntityListing> getConversationsMessagingIntegrationsAppleWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String expand,
 String supportedContentId,
 String messagingSettingId)
                                                                                                  throws IOException

Get a list of Apple Integrations

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

AppleIntegrationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsApple

public AppleIntegrationEntityListing getConversationsMessagingIntegrationsApple(GetConversationsMessagingIntegrationsAppleRequest request)
                                                                         throws IOException,
ApiException

Get a list of Apple Integrations

Parameters:

request - The request object

Returns:

AppleIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsApple

public ApiResponse<AppleIntegrationEntityListing> getConversationsMessagingIntegrationsApple(ApiRequest<Void> request)
                                                                                      throws IOException

Get a list of Apple Integrations

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsAppleIntegrationId

public AppleIntegration getConversationsMessagingIntegrationsAppleIntegrationId(String integrationId,
 String expand)
                                                                         throws IOException,
ApiException

Get an Apple messaging integration

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

AppleIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsAppleIntegrationIdWithHttpInfo

public ApiResponse<AppleIntegration> getConversationsMessagingIntegrationsAppleIntegrationIdWithHttpInfo(String integrationId,
 String expand)
                                                                                                  throws IOException

Get an Apple messaging integration

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

AppleIntegration

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsAppleIntegrationId

public AppleIntegration getConversationsMessagingIntegrationsAppleIntegrationId(GetConversationsMessagingIntegrationsAppleIntegrationIdRequest request)
                                                                         throws IOException,
ApiException

Get an Apple messaging integration

Parameters:

request - The request object

Returns:

AppleIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsAppleIntegrationId

public ApiResponse<AppleIntegration> getConversationsMessagingIntegrationsAppleIntegrationId(ApiRequest<Void> request)
                                                                                      throws IOException

Get an Apple messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsFacebook

public FacebookIntegrationEntityListing getConversationsMessagingIntegrationsFacebook(Integer pageSize,
 Integer pageNumber,
 String expand,
 String supportedContentId,
 String messagingSettingId)
                                                                               throws IOException,
ApiException

Get a list of Facebook Integrations

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

FacebookIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsFacebookWithHttpInfo

public ApiResponse<FacebookIntegrationEntityListing> getConversationsMessagingIntegrationsFacebookWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String expand,
 String supportedContentId,
 String messagingSettingId)
                                                                                                        throws IOException

Get a list of Facebook Integrations

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

FacebookIntegrationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsFacebook

public FacebookIntegrationEntityListing getConversationsMessagingIntegrationsFacebook(GetConversationsMessagingIntegrationsFacebookRequest request)
                                                                               throws IOException,
ApiException

Get a list of Facebook Integrations

Parameters:

request - The request object

Returns:

FacebookIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsFacebook

public ApiResponse<FacebookIntegrationEntityListing> getConversationsMessagingIntegrationsFacebook(ApiRequest<Void> request)
                                                                                            throws IOException

Get a list of Facebook Integrations

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsFacebookIntegrationId

public FacebookIntegration getConversationsMessagingIntegrationsFacebookIntegrationId(String integrationId,
 String expand)
                                                                               throws IOException,
ApiException

Get a Facebook messaging integration

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

FacebookIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsFacebookIntegrationIdWithHttpInfo

public ApiResponse<FacebookIntegration> getConversationsMessagingIntegrationsFacebookIntegrationIdWithHttpInfo(String integrationId,
 String expand)
                                                                                                        throws IOException

Get a Facebook messaging integration

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

FacebookIntegration

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsFacebookIntegrationId

public FacebookIntegration getConversationsMessagingIntegrationsFacebookIntegrationId(GetConversationsMessagingIntegrationsFacebookIntegrationIdRequest request)
                                                                               throws IOException,
ApiException

Get a Facebook messaging integration

Parameters:

request - The request object

Returns:

FacebookIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsFacebookIntegrationId

public ApiResponse<FacebookIntegration> getConversationsMessagingIntegrationsFacebookIntegrationId(ApiRequest<Void> request)
                                                                                            throws IOException

Get a Facebook messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsInstagram

public InstagramIntegrationEntityListing getConversationsMessagingIntegrationsInstagram(Integer pageSize,
 Integer pageNumber,
 String expand,
 String supportedContentId,
 String messagingSettingId)
                                                                                 throws IOException,
ApiException

Get a list of Instagram Integrations

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

InstagramIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsInstagramWithHttpInfo

public ApiResponse<InstagramIntegrationEntityListing> getConversationsMessagingIntegrationsInstagramWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String expand,
 String supportedContentId,
 String messagingSettingId)
                                                                                                          throws IOException

Get a list of Instagram Integrations

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

InstagramIntegrationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsInstagram

public InstagramIntegrationEntityListing getConversationsMessagingIntegrationsInstagram(GetConversationsMessagingIntegrationsInstagramRequest request)
                                                                                 throws IOException,
ApiException

Get a list of Instagram Integrations

Parameters:

request - The request object

Returns:

InstagramIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsInstagram

public ApiResponse<InstagramIntegrationEntityListing> getConversationsMessagingIntegrationsInstagram(ApiRequest<Void> request)
                                                                                              throws IOException

Get a list of Instagram Integrations

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsInstagramIntegrationId

public InstagramIntegration getConversationsMessagingIntegrationsInstagramIntegrationId(String integrationId,
 String expand)
                                                                                 throws IOException,
ApiException

Get Instagram messaging integration

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

InstagramIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsInstagramIntegrationIdWithHttpInfo

public ApiResponse<InstagramIntegration> getConversationsMessagingIntegrationsInstagramIntegrationIdWithHttpInfo(String integrationId,
 String expand)
                                                                                                          throws IOException

Get Instagram messaging integration

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

InstagramIntegration

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsInstagramIntegrationId

public InstagramIntegration getConversationsMessagingIntegrationsInstagramIntegrationId(GetConversationsMessagingIntegrationsInstagramIntegrationIdRequest request)
                                                                                 throws IOException,
ApiException

Get Instagram messaging integration

Parameters:

request - The request object

Returns:

InstagramIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsInstagramIntegrationId

public ApiResponse<InstagramIntegration> getConversationsMessagingIntegrationsInstagramIntegrationId(ApiRequest<Void> request)
                                                                                              throws IOException

Get Instagram messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpen

public OpenIntegrationEntityListing getConversationsMessagingIntegrationsOpen(Integer pageSize,
 Integer pageNumber,
 String expand,
 String supportedContentId,
 String messagingSettingId)
                                                                       throws IOException,
ApiException

Get a list of Open messaging integrations See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

OpenIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenWithHttpInfo

public ApiResponse<OpenIntegrationEntityListing> getConversationsMessagingIntegrationsOpenWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String expand,
 String supportedContentId,
 String messagingSettingId)
                                                                                                throws IOException

Get a list of Open messaging integrations See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

OpenIntegrationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpen

public OpenIntegrationEntityListing getConversationsMessagingIntegrationsOpen(GetConversationsMessagingIntegrationsOpenRequest request)
                                                                       throws IOException,
ApiException

Get a list of Open messaging integrations See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - The request object

Returns:

OpenIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpen

public ApiResponse<OpenIntegrationEntityListing> getConversationsMessagingIntegrationsOpen(ApiRequest<Void> request)
                                                                                    throws IOException

Get a list of Open messaging integrations See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId

public GoogleBusinessProfileOpenIntegration getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(String integrationId,
 String expand)
                                                                                                                           throws IOException,
ApiException

Get an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

GoogleBusinessProfileOpenIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdWithHttpInfo

public ApiResponse<GoogleBusinessProfileOpenIntegration> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdWithHttpInfo(String integrationId,
 String expand)
                                                                                                                                                    throws IOException

Get an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

GoogleBusinessProfileOpenIntegration

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId

public GoogleBusinessProfileOpenIntegration getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdRequest request)
                                                                                                                           throws IOException,
ApiException

Get an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

GoogleBusinessProfileOpenIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId

public ApiResponse<GoogleBusinessProfileOpenIntegration> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(ApiRequest<Void> request)
                                                                                                                                        throws IOException

Get an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings

public GoogleOAuthSettingsResponse getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings()
                                                                                                                  throws IOException,
ApiException

Get Google Business Profile OAuth 2 settings See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Returns:

GoogleOAuthSettingsResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsWithHttpInfo

public ApiResponse<GoogleOAuthSettingsResponse> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsWithHttpInfo()
                                                                                                                                           throws IOException

Get Google Business Profile OAuth 2 settings See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Returns:

GoogleOAuthSettingsResponse

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings

public GoogleOAuthSettingsResponse getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsRequest request)
                                                                                                                  throws IOException,
ApiException

Get Google Business Profile OAuth 2 settings See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

GoogleOAuthSettingsResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings

public ApiResponse<GoogleOAuthSettingsResponse> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings(ApiRequest<Void> request)
                                                                                                                               throws IOException

Get Google Business Profile OAuth 2 settings See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken

public GoogleAuthToken getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken(String tokenId)
                                                                                              throws IOException,
ApiException

Get a Google Auth Token See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

tokenId - Token ID (required)

Returns:

GoogleAuthToken

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenWithHttpInfo

public ApiResponse<GoogleAuthToken> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenWithHttpInfo(String tokenId)
                                                                                                                       throws IOException

Get a Google Auth Token See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

tokenId - Token ID (required)

Returns:

GoogleAuthToken

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken

public GoogleAuthToken getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenRequest request)
                                                                                              throws IOException,
ApiException

Get a Google Auth Token See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

GoogleAuthToken

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken

public ApiResponse<GoogleAuthToken> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken(ApiRequest<Void> request)
                                                                                                           throws IOException

Get a Google Auth Token See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts

public GoogleBusinessProfileAccountListing getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts(String tokenId)
                                                                                                                          throws IOException,
ApiException

Get Google Business Profile accounts See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

tokenId - Token ID (required)

Returns:

GoogleBusinessProfileAccountListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsWithHttpInfo

public ApiResponse<GoogleBusinessProfileAccountListing> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsWithHttpInfo(String tokenId)
                                                                                                                                                   throws IOException

Get Google Business Profile accounts See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

tokenId - Token ID (required)

Returns:

GoogleBusinessProfileAccountListing

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts

public GoogleBusinessProfileAccountListing getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsRequest request)
                                                                                                                          throws IOException,
ApiException

Get Google Business Profile accounts See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

GoogleBusinessProfileAccountListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts

public ApiResponse<GoogleBusinessProfileAccountListing> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts(ApiRequest<Void> request)
                                                                                                                                       throws IOException

Get Google Business Profile accounts See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenIntegrationId

public OpenIntegration getConversationsMessagingIntegrationsOpenIntegrationId(String integrationId,
 String expand)
                                                                       throws IOException,
ApiException

Get an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

OpenIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenIntegrationIdWithHttpInfo

public ApiResponse<OpenIntegration> getConversationsMessagingIntegrationsOpenIntegrationIdWithHttpInfo(String integrationId,
 String expand)
                                                                                                throws IOException

Get an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

OpenIntegration

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenIntegrationId

public OpenIntegration getConversationsMessagingIntegrationsOpenIntegrationId(GetConversationsMessagingIntegrationsOpenIntegrationIdRequest request)
                                                                       throws IOException,
ApiException

Get an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - The request object

Returns:

OpenIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsOpenIntegrationId

public ApiResponse<OpenIntegration> getConversationsMessagingIntegrationsOpenIntegrationId(ApiRequest<Void> request)
                                                                                    throws IOException

Get an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsTwitter

public TwitterIntegrationEntityListing getConversationsMessagingIntegrationsTwitter(Integer pageSize,
 Integer pageNumber,
 String expand,
 String supportedContentId,
 String messagingSettingId)
                                                                             throws IOException,
ApiException

Get a list of Twitter Integrations

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

TwitterIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsTwitterWithHttpInfo

public ApiResponse<TwitterIntegrationEntityListing> getConversationsMessagingIntegrationsTwitterWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String expand,
 String supportedContentId,
 String messagingSettingId)
                                                                                                      throws IOException

Get a list of Twitter Integrations

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

TwitterIntegrationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsTwitter

public TwitterIntegrationEntityListing getConversationsMessagingIntegrationsTwitter(GetConversationsMessagingIntegrationsTwitterRequest request)
                                                                             throws IOException,
ApiException

Get a list of Twitter Integrations

Parameters:

request - The request object

Returns:

TwitterIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsTwitter

public ApiResponse<TwitterIntegrationEntityListing> getConversationsMessagingIntegrationsTwitter(ApiRequest<Void> request)
                                                                                          throws IOException

Get a list of Twitter Integrations

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsTwitterIntegrationId

public TwitterIntegration getConversationsMessagingIntegrationsTwitterIntegrationId(String integrationId,
 String expand)
                                                                             throws IOException,
ApiException

Get Twitter messaging integration

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

TwitterIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsTwitterIntegrationIdWithHttpInfo

public ApiResponse<TwitterIntegration> getConversationsMessagingIntegrationsTwitterIntegrationIdWithHttpInfo(String integrationId,
 String expand)
                                                                                                      throws IOException

Get Twitter messaging integration

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

TwitterIntegration

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsTwitterIntegrationId

public TwitterIntegration getConversationsMessagingIntegrationsTwitterIntegrationId(GetConversationsMessagingIntegrationsTwitterIntegrationIdRequest request)
                                                                             throws IOException,
ApiException

Get Twitter messaging integration

Parameters:

request - The request object

Returns:

TwitterIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsTwitterIntegrationId

public ApiResponse<TwitterIntegration> getConversationsMessagingIntegrationsTwitterIntegrationId(ApiRequest<Void> request)
                                                                                          throws IOException

Get Twitter messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsTwitterOauthSettings

public TwitterSignupOAuthSettings getConversationsMessagingIntegrationsTwitterOauthSettings()
                                                                                     throws IOException,
ApiException

Get twitter oauth settings

Returns:

TwitterSignupOAuthSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsTwitterOauthSettingsWithHttpInfo

public ApiResponse<TwitterSignupOAuthSettings> getConversationsMessagingIntegrationsTwitterOauthSettingsWithHttpInfo()
                                                                                                              throws IOException

Get twitter oauth settings

Returns:

TwitterSignupOAuthSettings

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsTwitterOauthSettings

public TwitterSignupOAuthSettings getConversationsMessagingIntegrationsTwitterOauthSettings(GetConversationsMessagingIntegrationsTwitterOauthSettingsRequest request)
                                                                                     throws IOException,
ApiException

Get twitter oauth settings

Parameters:

request - The request object

Returns:

TwitterSignupOAuthSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsTwitterOauthSettings

public ApiResponse<TwitterSignupOAuthSettings> getConversationsMessagingIntegrationsTwitterOauthSettings(ApiRequest<Void> request)
                                                                                                  throws IOException

Get twitter oauth settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsWhatsapp

public WhatsAppIntegrationEntityListing getConversationsMessagingIntegrationsWhatsapp(Integer pageSize,
 Integer pageNumber,
 String expand,
 String supportedContentId,
 String messagingSettingId)
                                                                               throws IOException,
ApiException

Get a list of WhatsApp Integrations

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

WhatsAppIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsWhatsappWithHttpInfo

public ApiResponse<WhatsAppIntegrationEntityListing> getConversationsMessagingIntegrationsWhatsappWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String expand,
 String supportedContentId,
 String messagingSettingId)
                                                                                                        throws IOException

Get a list of WhatsApp Integrations

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

expand - Expand instructions for the return value. (optional)

supportedContentId - Filter integrations returned based on the supported content ID (optional)

messagingSettingId - Filter integrations returned based on the setting ID (optional)

Returns:

WhatsAppIntegrationEntityListing

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsWhatsapp

public WhatsAppIntegrationEntityListing getConversationsMessagingIntegrationsWhatsapp(GetConversationsMessagingIntegrationsWhatsappRequest request)
                                                                               throws IOException,
ApiException

Get a list of WhatsApp Integrations

Parameters:

request - The request object

Returns:

WhatsAppIntegrationEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsWhatsapp

public ApiResponse<WhatsAppIntegrationEntityListing> getConversationsMessagingIntegrationsWhatsapp(ApiRequest<Void> request)
                                                                                            throws IOException

Get a list of WhatsApp Integrations

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsWhatsappIntegrationId

public WhatsAppIntegration getConversationsMessagingIntegrationsWhatsappIntegrationId(String integrationId,
 String expand)
                                                                               throws IOException,
ApiException

Get a WhatsApp messaging integration

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

WhatsAppIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsWhatsappIntegrationIdWithHttpInfo

public ApiResponse<WhatsAppIntegration> getConversationsMessagingIntegrationsWhatsappIntegrationIdWithHttpInfo(String integrationId,
 String expand)
                                                                                                        throws IOException

Get a WhatsApp messaging integration

Parameters:

integrationId - Integration ID (required)

expand - Expand instructions for the return value. (optional)

Returns:

WhatsAppIntegration

Throws:

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsWhatsappIntegrationId

public WhatsAppIntegration getConversationsMessagingIntegrationsWhatsappIntegrationId(GetConversationsMessagingIntegrationsWhatsappIntegrationIdRequest request)
                                                                               throws IOException,
ApiException

Get a WhatsApp messaging integration

Parameters:

request - The request object

Returns:

WhatsAppIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingIntegrationsWhatsappIntegrationId

public ApiResponse<WhatsAppIntegration> getConversationsMessagingIntegrationsWhatsappIntegrationId(ApiRequest<Void> request)
                                                                                            throws IOException

Get a WhatsApp messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingOauthAppleCallback

public OAuthAppleAuthorizationResponse getConversationsMessagingOauthAppleCallback(String code,
 String state,
 String error)
                                                                            throws IOException,
ApiException

Call Authentication provider callback to validate state and code

Parameters:

code - The authorization code to be sent to the authentication server during the token request. (required)

state - The state/nonce value generated by Genesys Auth-Client Service. (required)

error - Error parameter from OAuth provider (optional)

Returns:

OAuthAppleAuthorizationResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingOauthAppleCallbackWithHttpInfo

public ApiResponse<OAuthAppleAuthorizationResponse> getConversationsMessagingOauthAppleCallbackWithHttpInfo(String code,
 String state,
 String error)
                                                                                                     throws IOException

Call Authentication provider callback to validate state and code

Parameters:

code - The authorization code to be sent to the authentication server during the token request. (required)

state - The state/nonce value generated by Genesys Auth-Client Service. (required)

error - Error parameter from OAuth provider (optional)

Returns:

OAuthAppleAuthorizationResponse

Throws:

IOException - if the request fails to be processed

getConversationsMessagingOauthAppleCallback

public OAuthAppleAuthorizationResponse getConversationsMessagingOauthAppleCallback(GetConversationsMessagingOauthAppleCallbackRequest request)
                                                                            throws IOException,
ApiException

Call Authentication provider callback to validate state and code

Parameters:

request - The request object

Returns:

OAuthAppleAuthorizationResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingOauthAppleCallback

public ApiResponse<OAuthAppleAuthorizationResponse> getConversationsMessagingOauthAppleCallback(ApiRequest<Void> request)
                                                                                         throws IOException

Call Authentication provider callback to validate state and code

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingSetting

public MessagingSetting getConversationsMessagingSetting(String messageSettingId)
                                                  throws IOException,
ApiException

Get a messaging setting

Parameters:

messageSettingId - Message Setting ID (required)

Returns:

MessagingSetting

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingSettingWithHttpInfo

public ApiResponse<MessagingSetting> getConversationsMessagingSettingWithHttpInfo(String messageSettingId)
                                                                           throws IOException

Get a messaging setting

Parameters:

messageSettingId - Message Setting ID (required)

Returns:

MessagingSetting

Throws:

IOException - if the request fails to be processed

getConversationsMessagingSetting

public MessagingSetting getConversationsMessagingSetting(GetConversationsMessagingSettingRequest request)
                                                  throws IOException,
ApiException

Get a messaging setting

Parameters:

request - The request object

Returns:

MessagingSetting

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingSetting

public ApiResponse<MessagingSetting> getConversationsMessagingSetting(ApiRequest<Void> request)
                                                               throws IOException

Get a messaging setting

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingSettings

public MessagingConfigListing getConversationsMessagingSettings(Integer pageSize,
 Integer pageNumber)
                                                         throws IOException,
ApiException

Get a list of messaging settings

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

Returns:

MessagingConfigListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingSettingsWithHttpInfo

public ApiResponse<MessagingConfigListing> getConversationsMessagingSettingsWithHttpInfo(Integer pageSize,
 Integer pageNumber)
                                                                                  throws IOException

Get a list of messaging settings

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

Returns:

MessagingConfigListing

Throws:

IOException - if the request fails to be processed

getConversationsMessagingSettings

public MessagingConfigListing getConversationsMessagingSettings(GetConversationsMessagingSettingsRequest request)
                                                         throws IOException,
ApiException

Get a list of messaging settings

Parameters:

request - The request object

Returns:

MessagingConfigListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingSettings

public ApiResponse<MessagingConfigListing> getConversationsMessagingSettings(ApiRequest<Void> request)
                                                                      throws IOException

Get a list of messaging settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingSettingsDefault

public MessagingSetting getConversationsMessagingSettingsDefault()
                                                          throws IOException,
ApiException

Get the organization's default settings that will be used as the default when creating an integration. When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Returns:

MessagingSetting

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingSettingsDefaultWithHttpInfo

public ApiResponse<MessagingSetting> getConversationsMessagingSettingsDefaultWithHttpInfo()
                                                                                   throws IOException

Get the organization's default settings that will be used as the default when creating an integration. When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Returns:

MessagingSetting

Throws:

IOException - if the request fails to be processed

getConversationsMessagingSettingsDefault

public MessagingSetting getConversationsMessagingSettingsDefault(GetConversationsMessagingSettingsDefaultRequest request)
                                                          throws IOException,
ApiException

Get the organization's default settings that will be used as the default when creating an integration. When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

request - The request object

Returns:

MessagingSetting

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingSettingsDefault

public ApiResponse<MessagingSetting> getConversationsMessagingSettingsDefault(ApiRequest<Void> request)
                                                                       throws IOException

Get the organization's default settings that will be used as the default when creating an integration. When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingSupportedcontent

public SupportedContentListing getConversationsMessagingSupportedcontent(Integer pageSize,
 Integer pageNumber)
                                                                  throws IOException,
ApiException

Get a list of Supported Content profiles

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

Returns:

SupportedContentListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingSupportedcontentWithHttpInfo

public ApiResponse<SupportedContentListing> getConversationsMessagingSupportedcontentWithHttpInfo(Integer pageSize,
 Integer pageNumber)
                                                                                           throws IOException

Get a list of Supported Content profiles

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

Returns:

SupportedContentListing

Throws:

IOException - if the request fails to be processed

getConversationsMessagingSupportedcontent

public SupportedContentListing getConversationsMessagingSupportedcontent(GetConversationsMessagingSupportedcontentRequest request)
                                                                  throws IOException,
ApiException

Get a list of Supported Content profiles

Parameters:

request - The request object

Returns:

SupportedContentListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingSupportedcontent

public ApiResponse<SupportedContentListing> getConversationsMessagingSupportedcontent(ApiRequest<Void> request)
                                                                               throws IOException

Get a list of Supported Content profiles

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingSupportedcontentDefault

public SupportedContent getConversationsMessagingSupportedcontentDefault()
                                                                  throws IOException,
ApiException

Get the organization's default supported content profile that will be used as the default when creating an integration. When an integration is created a supported content ID may be assigned to it. If the supported content ID is not supplied, the default supported content profile will be assigned to it.

Returns:

SupportedContent

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingSupportedcontentDefaultWithHttpInfo

public ApiResponse<SupportedContent> getConversationsMessagingSupportedcontentDefaultWithHttpInfo()
                                                                                           throws IOException

Get the organization's default supported content profile that will be used as the default when creating an integration. When an integration is created a supported content ID may be assigned to it. If the supported content ID is not supplied, the default supported content profile will be assigned to it.

Returns:

SupportedContent

Throws:

IOException - if the request fails to be processed

getConversationsMessagingSupportedcontentDefault

public SupportedContent getConversationsMessagingSupportedcontentDefault(GetConversationsMessagingSupportedcontentDefaultRequest request)
                                                                  throws IOException,
ApiException

Get the organization's default supported content profile that will be used as the default when creating an integration. When an integration is created a supported content ID may be assigned to it. If the supported content ID is not supplied, the default supported content profile will be assigned to it.

Parameters:

request - The request object

Returns:

SupportedContent

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingSupportedcontentDefault

public ApiResponse<SupportedContent> getConversationsMessagingSupportedcontentDefault(ApiRequest<Void> request)
                                                                               throws IOException

Get the organization's default supported content profile that will be used as the default when creating an integration. When an integration is created a supported content ID may be assigned to it. If the supported content ID is not supplied, the default supported content profile will be assigned to it.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingSupportedcontentSupportedContentId

public SupportedContent getConversationsMessagingSupportedcontentSupportedContentId(String supportedContentId)
                                                                             throws IOException,
ApiException

Get a supported content profile

Parameters:

supportedContentId - Supported Content ID (required)

Returns:

SupportedContent

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingSupportedcontentSupportedContentIdWithHttpInfo

public ApiResponse<SupportedContent> getConversationsMessagingSupportedcontentSupportedContentIdWithHttpInfo(String supportedContentId)
                                                                                                      throws IOException

Get a supported content profile

Parameters:

supportedContentId - Supported Content ID (required)

Returns:

SupportedContent

Throws:

IOException - if the request fails to be processed

getConversationsMessagingSupportedcontentSupportedContentId

public SupportedContent getConversationsMessagingSupportedcontentSupportedContentId(GetConversationsMessagingSupportedcontentSupportedContentIdRequest request)
                                                                             throws IOException,
ApiException

Get a supported content profile

Parameters:

request - The request object

Returns:

SupportedContent

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingSupportedcontentSupportedContentId

public ApiResponse<SupportedContent> getConversationsMessagingSupportedcontentSupportedContentId(ApiRequest<Void> request)
                                                                                          throws IOException

Get a supported content profile

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsMessagingThreadingtimeline

public ConversationThreadingWindow getConversationsMessagingThreadingtimeline()
                                                                       throws IOException,
ApiException

Get conversation threading window timeline for each messaging type Conversation messaging threading timeline is a setting defined for each messenger type in your organization. This setting will dictate whether a new message is added to the most recent existing conversation, or creates a new Conversation. If the existing Conversation is still in a connected state the threading timeline setting will never play a role. After the conversation is disconnected, if an inbound message is received or an outbound message is sent after the setting for threading timeline expires, a new conversation is created.

Returns:

ConversationThreadingWindow

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingThreadingtimelineWithHttpInfo

public ApiResponse<ConversationThreadingWindow> getConversationsMessagingThreadingtimelineWithHttpInfo()
                                                                                                throws IOException

Get conversation threading window timeline for each messaging type Conversation messaging threading timeline is a setting defined for each messenger type in your organization. This setting will dictate whether a new message is added to the most recent existing conversation, or creates a new Conversation. If the existing Conversation is still in a connected state the threading timeline setting will never play a role. After the conversation is disconnected, if an inbound message is received or an outbound message is sent after the setting for threading timeline expires, a new conversation is created.

Returns:

ConversationThreadingWindow

Throws:

IOException - if the request fails to be processed

getConversationsMessagingThreadingtimeline

public ConversationThreadingWindow getConversationsMessagingThreadingtimeline(GetConversationsMessagingThreadingtimelineRequest request)
                                                                       throws IOException,
ApiException

Get conversation threading window timeline for each messaging type Conversation messaging threading timeline is a setting defined for each messenger type in your organization. This setting will dictate whether a new message is added to the most recent existing conversation, or creates a new Conversation. If the existing Conversation is still in a connected state the threading timeline setting will never play a role. After the conversation is disconnected, if an inbound message is received or an outbound message is sent after the setting for threading timeline expires, a new conversation is created.

Parameters:

request - The request object

Returns:

ConversationThreadingWindow

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsMessagingThreadingtimeline

public ApiResponse<ConversationThreadingWindow> getConversationsMessagingThreadingtimeline(ApiRequest<Void> request)
                                                                                    throws IOException

Get conversation threading window timeline for each messaging type Conversation messaging threading timeline is a setting defined for each messenger type in your organization. This setting will dictate whether a new message is added to the most recent existing conversation, or creates a new Conversation. If the existing Conversation is still in a connected state the threading timeline setting will never play a role. After the conversation is disconnected, if an inbound message is received or an outbound message is sent after the setting for threading timeline expires, a new conversation is created.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsScreenshareParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsScreenshareParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                             throws IOException,
ApiException

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsScreenshareParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsScreenshareParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                                                      throws IOException

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsScreenshareParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsScreenshareParticipantCommunicationWrapup(GetConversationsScreenshareParticipantCommunicationWrapupRequest request)
                                                                             throws IOException,
ApiException

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsScreenshareParticipantCommunicationWrapup

public ApiResponse<AssignedWrapupCode> getConversationsScreenshareParticipantCommunicationWrapup(ApiRequest<Void> request)
                                                                                          throws IOException

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsSettings

public Settings getConversationsSettings()
                                  throws IOException,
ApiException

Get Settings

Returns:

Settings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsSettingsWithHttpInfo

public ApiResponse<Settings> getConversationsSettingsWithHttpInfo()
                                                           throws IOException

Get Settings

Returns:

Settings

Throws:

IOException - if the request fails to be processed

getConversationsSettings

public Settings getConversationsSettings(GetConversationsSettingsRequest request)
                                  throws IOException,
ApiException

Get Settings

Parameters:

request - The request object

Returns:

Settings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsSettings

public ApiResponse<Settings> getConversationsSettings(ApiRequest<Void> request)
                                               throws IOException

Get Settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsSocialParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsSocialParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                        throws IOException,
ApiException

Get the wrap-up for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsSocialParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsSocialParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                                                 throws IOException

Get the wrap-up for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsSocialParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsSocialParticipantCommunicationWrapup(GetConversationsSocialParticipantCommunicationWrapupRequest request)
                                                                        throws IOException,
ApiException

Get the wrap-up for this conversation communication.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsSocialParticipantCommunicationWrapup

public ApiResponse<AssignedWrapupCode> getConversationsSocialParticipantCommunicationWrapup(ApiRequest<Void> request)
                                                                                     throws IOException

Get the wrap-up for this conversation communication.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsVideoDetails

public VideoConferenceDetails getConversationsVideoDetails(String conferenceId)
                                                    throws IOException,
ApiException

Get video conference details (e.g. the current number of active participants). getConversationsVideoDetails is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

conferenceId - conferenceId (required)

Returns:

VideoConferenceDetails

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsVideoDetailsWithHttpInfo

public ApiResponse<VideoConferenceDetails> getConversationsVideoDetailsWithHttpInfo(String conferenceId)
                                                                             throws IOException

Get video conference details (e.g. the current number of active participants). getConversationsVideoDetails is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

conferenceId - conferenceId (required)

Returns:

VideoConferenceDetails

Throws:

IOException - if the request fails to be processed

getConversationsVideoDetails

public VideoConferenceDetails getConversationsVideoDetails(GetConversationsVideoDetailsRequest request)
                                                    throws IOException,
ApiException

Get video conference details (e.g. the current number of active participants). getConversationsVideoDetails is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

VideoConferenceDetails

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsVideoDetails

public ApiResponse<VideoConferenceDetails> getConversationsVideoDetails(ApiRequest<Void> request)
                                                                 throws IOException

Get video conference details (e.g. the current number of active participants). getConversationsVideoDetails is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsVideoParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsVideoParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                       throws IOException,
ApiException

Get the wrap-up for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsVideoParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<AssignedWrapupCode> getConversationsVideoParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 Boolean provisional)
                                                                                                throws IOException

Get the wrap-up for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

provisional - Indicates whether or not to fetch provisional wrap-up code. (optional, default to false)

Returns:

AssignedWrapupCode

Throws:

IOException - if the request fails to be processed

getConversationsVideoParticipantCommunicationWrapup

public AssignedWrapupCode getConversationsVideoParticipantCommunicationWrapup(GetConversationsVideoParticipantCommunicationWrapupRequest request)
                                                                       throws IOException,
ApiException

Get the wrap-up for this conversation communication.

Parameters:

request - The request object

Returns:

AssignedWrapupCode

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsVideoParticipantCommunicationWrapup

public ApiResponse<AssignedWrapupCode> getConversationsVideoParticipantCommunicationWrapup(ApiRequest<Void> request)
                                                                                    throws IOException

Get the wrap-up for this conversation communication.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getConversationsVideosMeeting

public MeetingIdRecord getConversationsVideosMeeting(String meetingId)
                                              throws IOException,
ApiException

Gets a record for a given meetingId

Parameters:

meetingId - meetingId (required)

Returns:

MeetingIdRecord

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsVideosMeetingWithHttpInfo

public ApiResponse<MeetingIdRecord> getConversationsVideosMeetingWithHttpInfo(String meetingId)
                                                                       throws IOException

Gets a record for a given meetingId

Parameters:

meetingId - meetingId (required)

Returns:

MeetingIdRecord

Throws:

IOException - if the request fails to be processed

getConversationsVideosMeeting

public MeetingIdRecord getConversationsVideosMeeting(GetConversationsVideosMeetingRequest request)
                                              throws IOException,
ApiException

Gets a record for a given meetingId

Parameters:

request - The request object

Returns:

MeetingIdRecord

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getConversationsVideosMeeting

public ApiResponse<MeetingIdRecord> getConversationsVideosMeeting(ApiRequest<Void> request)
                                                           throws IOException

Gets a record for a given meetingId

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationCustomattributes

public void patchConversationCustomattributes(String conversationId,
 CustomAttributesPatchRequest body)
                                       throws IOException,
ApiException

Update a single custom attributes record by amending the data with only the provided fields.

Parameters:

conversationId - conversation ID (required)

body - (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationCustomattributesWithHttpInfo

public ApiResponse<Void> patchConversationCustomattributesWithHttpInfo(String conversationId,
 CustomAttributesPatchRequest body)
                                                                throws IOException

Update a single custom attributes record by amending the data with only the provided fields.

Parameters:

conversationId - conversation ID (required)

body - (optional)

Throws:

IOException - if the request fails to be processed

patchConversationCustomattributes

public void patchConversationCustomattributes(PatchConversationCustomattributesRequest request)
                                       throws IOException,
ApiException

Update a single custom attributes record by amending the data with only the provided fields.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationCustomattributes

public ApiResponse<Void> patchConversationCustomattributes(ApiRequest<CustomAttributesPatchRequest> request)
                                                    throws IOException

Update a single custom attributes record by amending the data with only the provided fields.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationCustomattributesBulk

public CustomAttributesBulkUpdateResponseMap patchConversationCustomattributesBulk(String conversationId,
 List<CustomAttributesPatchRequest> body)
                                                                            throws IOException,
ApiException

Update a list of custom attributes record by amending the data with only the provided fields.

Parameters:

conversationId - conversation ID (required)

body - (optional)

Returns:

CustomAttributesBulkUpdateResponseMap

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationCustomattributesBulkWithHttpInfo

public ApiResponse<CustomAttributesBulkUpdateResponseMap> patchConversationCustomattributesBulkWithHttpInfo(String conversationId,
 List<CustomAttributesPatchRequest> body)
                                                                                                     throws IOException

Update a list of custom attributes record by amending the data with only the provided fields.

Parameters:

conversationId - conversation ID (required)

body - (optional)

Returns:

CustomAttributesBulkUpdateResponseMap

Throws:

IOException - if the request fails to be processed

patchConversationCustomattributesBulk

public CustomAttributesBulkUpdateResponseMap patchConversationCustomattributesBulk(PatchConversationCustomattributesBulkRequest request)
                                                                            throws IOException,
ApiException

Update a list of custom attributes record by amending the data with only the provided fields.

Parameters:

request - The request object

Returns:

CustomAttributesBulkUpdateResponseMap

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationCustomattributesBulk

public ApiResponse<CustomAttributesBulkUpdateResponseMap> patchConversationCustomattributesBulk(ApiRequest<List<CustomAttributesPatchRequest>> request)
                                                                                         throws IOException

Update a list of custom attributes record by amending the data with only the provided fields.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationParticipant

public void patchConversationParticipant(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                  throws IOException,
ApiException

Update a participant. Update conversation participant.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Update request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationParticipantWithHttpInfo

public ApiResponse<Void> patchConversationParticipantWithHttpInfo(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                                           throws IOException

Update a participant. Update conversation participant.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Update request (required)

Throws:

IOException - if the request fails to be processed

patchConversationParticipant

public void patchConversationParticipant(PatchConversationParticipantRequest request)
                                  throws IOException,
ApiException

Update a participant. Update conversation participant.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationParticipant

public ApiResponse<Void> patchConversationParticipant(ApiRequest<MediaParticipantRequest> request)
                                               throws IOException

Update a participant. Update conversation participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationParticipantAttributes

public void patchConversationParticipantAttributes(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                            throws IOException,
ApiException

Update the attributes on a conversation participant.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Participant attributes (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationParticipantAttributesWithHttpInfo

public ApiResponse<Void> patchConversationParticipantAttributesWithHttpInfo(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                     throws IOException

Update the attributes on a conversation participant.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Participant attributes (required)

Throws:

IOException - if the request fails to be processed

patchConversationParticipantAttributes

public void patchConversationParticipantAttributes(PatchConversationParticipantAttributesRequest request)
                                            throws IOException,
ApiException

Update the attributes on a conversation participant.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationParticipantAttributes

public ApiResponse<Void> patchConversationParticipantAttributes(ApiRequest<ParticipantAttributes> request)
                                                         throws IOException

Update the attributes on a conversation participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationRecordingstate

public void patchConversationRecordingstate(String conversationId,
 SetRecordingState body)
                                     throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

conversationId - conversation ID (required)

body - SetRecordingState (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationRecordingstateWithHttpInfo

public ApiResponse<Void> patchConversationRecordingstateWithHttpInfo(String conversationId,
 SetRecordingState body)
                                                              throws IOException

Update a conversation by setting its recording state

Parameters:

conversationId - conversation ID (required)

body - SetRecordingState (required)

Throws:

IOException - if the request fails to be processed

patchConversationRecordingstate

public void patchConversationRecordingstate(PatchConversationRecordingstateRequest request)
                                     throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationRecordingstate

public ApiResponse<Void> patchConversationRecordingstate(ApiRequest<SetRecordingState> request)
                                                  throws IOException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationSecureattributes

public String patchConversationSecureattributes(String conversationId,
 ConversationSecureAttributes body)
                                         throws IOException,
ApiException

Update the secure attributes on a conversation.

Parameters:

conversationId - conversation ID (required)

body - Conversation Secure Attributes (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationSecureattributesWithHttpInfo

public ApiResponse<String> patchConversationSecureattributesWithHttpInfo(String conversationId,
 ConversationSecureAttributes body)
                                                                  throws IOException

Update the secure attributes on a conversation.

Parameters:

conversationId - conversation ID (required)

body - Conversation Secure Attributes (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

patchConversationSecureattributes

public String patchConversationSecureattributes(PatchConversationSecureattributesRequest request)
                                         throws IOException,
ApiException

Update the secure attributes on a conversation.

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationSecureattributes

public ApiResponse<String> patchConversationSecureattributes(ApiRequest<ConversationSecureAttributes> request)
                                                      throws IOException

Update the secure attributes on a conversation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationSummaryEngagements

public void patchConversationSummaryEngagements(String conversationId,
 String summaryId,
 EngagementRequest body)
                                         throws IOException,
ApiException

Update agent's engagement for the summary.

Parameters:

conversationId - Conversation ID (required)

summaryId - Summary ID (required)

body - (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationSummaryEngagementsWithHttpInfo

public ApiResponse<Void> patchConversationSummaryEngagementsWithHttpInfo(String conversationId,
 String summaryId,
 EngagementRequest body)
                                                                  throws IOException

Update agent's engagement for the summary.

Parameters:

conversationId - Conversation ID (required)

summaryId - Summary ID (required)

body - (optional)

Throws:

IOException - if the request fails to be processed

patchConversationSummaryEngagements

public void patchConversationSummaryEngagements(PatchConversationSummaryEngagementsRequest request)
                                         throws IOException,
ApiException

Update agent's engagement for the summary.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationSummaryEngagements

public ApiResponse<Void> patchConversationSummaryEngagements(ApiRequest<EngagementRequest> request)
                                                      throws IOException

Update agent's engagement for the summary.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationSummaryFeedback

public void patchConversationSummaryFeedback(String conversationId,
 String summaryId,
 FeedbackUpdateRequest body)
                                      throws IOException,
ApiException

Update the feedback for the summary.

Parameters:

conversationId - Conversation ID (required)

summaryId - Summary ID (required)

body - (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationSummaryFeedbackWithHttpInfo

public ApiResponse<Void> patchConversationSummaryFeedbackWithHttpInfo(String conversationId,
 String summaryId,
 FeedbackUpdateRequest body)
                                                               throws IOException

Update the feedback for the summary.

Parameters:

conversationId - Conversation ID (required)

summaryId - Summary ID (required)

body - (optional)

Throws:

IOException - if the request fails to be processed

patchConversationSummaryFeedback

public void patchConversationSummaryFeedback(PatchConversationSummaryFeedbackRequest request)
                                      throws IOException,
ApiException

Update the feedback for the summary.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationSummaryFeedback

public ApiResponse<Void> patchConversationSummaryFeedback(ApiRequest<FeedbackUpdateRequest> request)
                                                   throws IOException

Update the feedback for the summary.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationUtilizationlabel

public String patchConversationUtilizationlabel(String conversationId,
 ConversationUtilizationLabelUpdate body)
                                         throws IOException,
ApiException

Update the utilization label on a conversation. When there is no value provided, the system default label is applied

Parameters:

conversationId - conversation ID (required)

body - Conversation Utilization Label (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationUtilizationlabelWithHttpInfo

public ApiResponse<String> patchConversationUtilizationlabelWithHttpInfo(String conversationId,
 ConversationUtilizationLabelUpdate body)
                                                                  throws IOException

Update the utilization label on a conversation. When there is no value provided, the system default label is applied

Parameters:

conversationId - conversation ID (required)

body - Conversation Utilization Label (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

patchConversationUtilizationlabel

public String patchConversationUtilizationlabel(PatchConversationUtilizationlabelRequest request)
                                         throws IOException,
ApiException

Update the utilization label on a conversation. When there is no value provided, the system default label is applied

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationUtilizationlabel

public ApiResponse<String> patchConversationUtilizationlabel(ApiRequest<ConversationUtilizationLabelUpdate> request)
                                                      throws IOException

Update the utilization label on a conversation. When there is no value provided, the system default label is applied

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsAftercallworkConversationIdParticipantCommunication

public AfterCallWorkUpdate patchConversationsAftercallworkConversationIdParticipantCommunication(String conversationId,
 String participantId,
 String communicationId,
 AfterCallWorkUpdate body)
                                                                                          throws IOException,
ApiException

Update after-call work for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - AfterCallWorkUpdate (required)

Returns:

AfterCallWorkUpdate

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsAftercallworkConversationIdParticipantCommunicationWithHttpInfo

public ApiResponse<AfterCallWorkUpdate> patchConversationsAftercallworkConversationIdParticipantCommunicationWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 AfterCallWorkUpdate body)
                                                                                                                   throws IOException

Update after-call work for this conversation communication.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - AfterCallWorkUpdate (required)

Returns:

AfterCallWorkUpdate

Throws:

IOException - if the request fails to be processed

patchConversationsAftercallworkConversationIdParticipantCommunication

public AfterCallWorkUpdate patchConversationsAftercallworkConversationIdParticipantCommunication(PatchConversationsAftercallworkConversationIdParticipantCommunicationRequest request)
                                                                                          throws IOException,
ApiException

Update after-call work for this conversation communication.

Parameters:

request - The request object

Returns:

AfterCallWorkUpdate

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsAftercallworkConversationIdParticipantCommunication

public ApiResponse<AfterCallWorkUpdate> patchConversationsAftercallworkConversationIdParticipantCommunication(ApiRequest<AfterCallWorkUpdate> request)
                                                                                                       throws IOException

Update after-call work for this conversation communication.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCall

public Conversation patchConversationsCall(String conversationId,
 Conversation body)
                                    throws IOException,
ApiException

Update a conversation by setting its recording state, merging in other conversations to create a conference, or disconnecting all of the participants

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallWithHttpInfo

public ApiResponse<Conversation> patchConversationsCallWithHttpInfo(String conversationId,
 Conversation body)
                                                             throws IOException

Update a conversation by setting its recording state, merging in other conversations to create a conference, or disconnecting all of the participants

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

IOException - if the request fails to be processed

patchConversationsCall

public Conversation patchConversationsCall(PatchConversationsCallRequest request)
                                    throws IOException,
ApiException

Update a conversation by setting its recording state, merging in other conversations to create a conference, or disconnecting all of the participants

Parameters:

request - The request object

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCall

public ApiResponse<Conversation> patchConversationsCall(ApiRequest<Conversation> request)
                                                 throws IOException

Update a conversation by setting its recording state, merging in other conversations to create a conference, or disconnecting all of the participants

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCallConference

public void patchConversationsCallConference(String conversationId,
 UpdateConferenceRequest body)
                                      throws IOException,
ApiException

Update a conversation by merging in other conversations to create a conference

Parameters:

conversationId - conversationId (required)

body - UpdateConferenceRequest (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallConferenceWithHttpInfo

public ApiResponse<Void> patchConversationsCallConferenceWithHttpInfo(String conversationId,
 UpdateConferenceRequest body)
                                                               throws IOException

Update a conversation by merging in other conversations to create a conference

Parameters:

conversationId - conversationId (required)

body - UpdateConferenceRequest (required)

Throws:

IOException - if the request fails to be processed

patchConversationsCallConference

public void patchConversationsCallConference(PatchConversationsCallConferenceRequest request)
                                      throws IOException,
ApiException

Update a conversation by merging in other conversations to create a conference

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallConference

public ApiResponse<Void> patchConversationsCallConference(ApiRequest<UpdateConferenceRequest> request)
                                                   throws IOException

Update a conversation by merging in other conversations to create a conference

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCallParticipant

public void patchConversationsCallParticipant(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                       throws IOException,
ApiException

Update conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Participant request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallParticipantWithHttpInfo

public ApiResponse<Void> patchConversationsCallParticipantWithHttpInfo(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                                                throws IOException

Update conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Participant request (required)

Throws:

IOException - if the request fails to be processed

patchConversationsCallParticipant

public void patchConversationsCallParticipant(PatchConversationsCallParticipantRequest request)
                                       throws IOException,
ApiException

Update conversation participant

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallParticipant

public ApiResponse<Void> patchConversationsCallParticipant(ApiRequest<MediaParticipantRequest> request)
                                                    throws IOException

Update conversation participant

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCallParticipantAttributes

public ParticipantAttributes patchConversationsCallParticipantAttributes(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                  throws IOException,
ApiException

Update the attributes on a conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Participant attributes (required)

Returns:

ParticipantAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallParticipantAttributesWithHttpInfo

public ApiResponse<ParticipantAttributes> patchConversationsCallParticipantAttributesWithHttpInfo(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                                           throws IOException

Update the attributes on a conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Participant attributes (required)

Returns:

ParticipantAttributes

Throws:

IOException - if the request fails to be processed

patchConversationsCallParticipantAttributes

public ParticipantAttributes patchConversationsCallParticipantAttributes(PatchConversationsCallParticipantAttributesRequest request)
                                                                  throws IOException,
ApiException

Update the attributes on a conversation participant.

Parameters:

request - The request object

Returns:

ParticipantAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallParticipantAttributes

public ApiResponse<ParticipantAttributes> patchConversationsCallParticipantAttributes(ApiRequest<ParticipantAttributes> request)
                                                                               throws IOException

Update the attributes on a conversation participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCallParticipantCommunication

public Empty patchConversationsCallParticipantCommunication(String conversationId,
 String participantId,
 String communicationId,
 MediaParticipantRequest body)
                                                     throws IOException,
ApiException

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Participant (required)

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallParticipantCommunicationWithHttpInfo

public ApiResponse<Empty> patchConversationsCallParticipantCommunicationWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 MediaParticipantRequest body)
                                                                              throws IOException

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Participant (required)

Returns:

Empty

Throws:

IOException - if the request fails to be processed

patchConversationsCallParticipantCommunication

public Empty patchConversationsCallParticipantCommunication(PatchConversationsCallParticipantCommunicationRequest request)
                                                     throws IOException,
ApiException

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

request - The request object

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallParticipantCommunication

public ApiResponse<Empty> patchConversationsCallParticipantCommunication(ApiRequest<MediaParticipantRequest> request)
                                                                  throws IOException

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCallParticipantCommunicationPostflowaction

public void patchConversationsCallParticipantCommunicationPostflowaction(String conversationId,
 String participantId,
 String communicationId,
 MandatoryPostCallActionInput body)
                                                                  throws IOException,
ApiException

Set mandatory post call actions. If both values are null or blank error will occur.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Action (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallParticipantCommunicationPostflowactionWithHttpInfo

public ApiResponse<Void> patchConversationsCallParticipantCommunicationPostflowactionWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 MandatoryPostCallActionInput body)
                                                                                           throws IOException

Set mandatory post call actions. If both values are null or blank error will occur.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Action (optional)

Throws:

IOException - if the request fails to be processed

patchConversationsCallParticipantCommunicationPostflowaction

public void patchConversationsCallParticipantCommunicationPostflowaction(PatchConversationsCallParticipantCommunicationPostflowactionRequest request)
                                                                  throws IOException,
ApiException

Set mandatory post call actions. If both values are null or blank error will occur.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallParticipantCommunicationPostflowaction

public ApiResponse<Void> patchConversationsCallParticipantCommunicationPostflowaction(ApiRequest<MandatoryPostCallActionInput> request)
                                                                               throws IOException

Set mandatory post call actions. If both values are null or blank error will occur.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCallParticipantConsult

public ConsultTransferResponse patchConversationsCallParticipantConsult(String conversationId,
 String participantId,
 ConsultTransferUpdate body)
                                                                 throws IOException,
ApiException

Change who can speak

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - new speak to (required)

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallParticipantConsultWithHttpInfo

public ApiResponse<ConsultTransferResponse> patchConversationsCallParticipantConsultWithHttpInfo(String conversationId,
 String participantId,
 ConsultTransferUpdate body)
                                                                                          throws IOException

Change who can speak

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - new speak to (required)

Returns:

ConsultTransferResponse

Throws:

IOException - if the request fails to be processed

patchConversationsCallParticipantConsult

public ConsultTransferResponse patchConversationsCallParticipantConsult(PatchConversationsCallParticipantConsultRequest request)
                                                                 throws IOException,
ApiException

Change who can speak

Parameters:

request - The request object

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallParticipantConsult

public ApiResponse<ConsultTransferResponse> patchConversationsCallParticipantConsult(ApiRequest<ConsultTransferUpdate> request)
                                                                              throws IOException

Change who can speak

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCallParticipantUserUserId

public void patchConversationsCallParticipantUserUserId(String conversationId,
 String participantId,
 String userId,
 MediaParticipantRequest body)
                                                 throws IOException,
ApiException

Update conversation participant on behalf of a user

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

userId - userId (required)

body - Participant request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallParticipantUserUserIdWithHttpInfo

public ApiResponse<Void> patchConversationsCallParticipantUserUserIdWithHttpInfo(String conversationId,
 String participantId,
 String userId,
 MediaParticipantRequest body)
                                                                          throws IOException

Update conversation participant on behalf of a user

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

userId - userId (required)

body - Participant request (required)

Throws:

IOException - if the request fails to be processed

patchConversationsCallParticipantUserUserId

public void patchConversationsCallParticipantUserUserId(PatchConversationsCallParticipantUserUserIdRequest request)
                                                 throws IOException,
ApiException

Update conversation participant on behalf of a user

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallParticipantUserUserId

public ApiResponse<Void> patchConversationsCallParticipantUserUserId(ApiRequest<MediaParticipantRequest> request)
                                                              throws IOException

Update conversation participant on behalf of a user

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCallback

public Conversation patchConversationsCallback(String conversationId,
 Conversation body)
                                        throws IOException,
ApiException

Update a conversation by disconnecting all of the participants

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallbackWithHttpInfo

public ApiResponse<Conversation> patchConversationsCallbackWithHttpInfo(String conversationId,
 Conversation body)
                                                                 throws IOException

Update a conversation by disconnecting all of the participants

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

IOException - if the request fails to be processed

patchConversationsCallback

public Conversation patchConversationsCallback(PatchConversationsCallbackRequest request)
                                        throws IOException,
ApiException

Update a conversation by disconnecting all of the participants

Parameters:

request - The request object

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallback

public ApiResponse<Conversation> patchConversationsCallback(ApiRequest<Conversation> request)
                                                     throws IOException

Update a conversation by disconnecting all of the participants

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCallbackParticipant

public void patchConversationsCallbackParticipant(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                           throws IOException,
ApiException

Update conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Participant (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallbackParticipantWithHttpInfo

public ApiResponse<Void> patchConversationsCallbackParticipantWithHttpInfo(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                                                    throws IOException

Update conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Participant (required)

Throws:

IOException - if the request fails to be processed

patchConversationsCallbackParticipant

public void patchConversationsCallbackParticipant(PatchConversationsCallbackParticipantRequest request)
                                           throws IOException,
ApiException

Update conversation participant

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallbackParticipant

public ApiResponse<Void> patchConversationsCallbackParticipant(ApiRequest<MediaParticipantRequest> request)
                                                        throws IOException

Update conversation participant

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCallbackParticipantAttributes

public ParticipantAttributes patchConversationsCallbackParticipantAttributes(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                      throws IOException,
ApiException

Update the attributes on a conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Attributes (required)

Returns:

ParticipantAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallbackParticipantAttributesWithHttpInfo

public ApiResponse<ParticipantAttributes> patchConversationsCallbackParticipantAttributesWithHttpInfo(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                                               throws IOException

Update the attributes on a conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Attributes (required)

Returns:

ParticipantAttributes

Throws:

IOException - if the request fails to be processed

patchConversationsCallbackParticipantAttributes

public ParticipantAttributes patchConversationsCallbackParticipantAttributes(PatchConversationsCallbackParticipantAttributesRequest request)
                                                                      throws IOException,
ApiException

Update the attributes on a conversation participant.

Parameters:

request - The request object

Returns:

ParticipantAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallbackParticipantAttributes

public ApiResponse<ParticipantAttributes> patchConversationsCallbackParticipantAttributes(ApiRequest<ParticipantAttributes> request)
                                                                                   throws IOException

Update the attributes on a conversation participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCallbackParticipantCommunication

public Empty patchConversationsCallbackParticipantCommunication(String conversationId,
 String participantId,
 String communicationId,
 MediaParticipantRequest body)
                                                         throws IOException,
ApiException

Update conversation participant's communication by disconnecting it.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Participant (required)

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallbackParticipantCommunicationWithHttpInfo

public ApiResponse<Empty> patchConversationsCallbackParticipantCommunicationWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 MediaParticipantRequest body)
                                                                                  throws IOException

Update conversation participant's communication by disconnecting it.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Participant (required)

Returns:

Empty

Throws:

IOException - if the request fails to be processed

patchConversationsCallbackParticipantCommunication

public Empty patchConversationsCallbackParticipantCommunication(PatchConversationsCallbackParticipantCommunicationRequest request)
                                                         throws IOException,
ApiException

Update conversation participant's communication by disconnecting it.

Parameters:

request - The request object

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallbackParticipantCommunication

public ApiResponse<Empty> patchConversationsCallbackParticipantCommunication(ApiRequest<MediaParticipantRequest> request)
                                                                      throws IOException

Update conversation participant's communication by disconnecting it.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCallbacks

public PatchCallbackResponse patchConversationsCallbacks(PatchCallbackRequest body)
                                                  throws IOException,
ApiException

Update a scheduled callback

Parameters:

body - PatchCallbackRequest (required)

Returns:

PatchCallbackResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallbacksWithHttpInfo

public ApiResponse<PatchCallbackResponse> patchConversationsCallbacksWithHttpInfo(PatchCallbackRequest body)
                                                                           throws IOException

Update a scheduled callback

Parameters:

body - PatchCallbackRequest (required)

Returns:

PatchCallbackResponse

Throws:

IOException - if the request fails to be processed

patchConversationsCallbacks

public PatchCallbackResponse patchConversationsCallbacks(PatchConversationsCallbacksRequest request)
                                                  throws IOException,
ApiException

Update a scheduled callback

Parameters:

request - The request object

Returns:

PatchCallbackResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCallbacks

public ApiResponse<PatchCallbackResponse> patchConversationsCallbacks(ApiRequest<PatchCallbackRequest> request)
                                                               throws IOException

Update a scheduled callback

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsChat

public Conversation patchConversationsChat(String conversationId,
 Conversation body)
                                    throws IOException,
ApiException

Deprecated.

Update a conversation by disconnecting all of the participants This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsChatWithHttpInfo

public ApiResponse<Conversation> patchConversationsChatWithHttpInfo(String conversationId,
 Conversation body)
                                                             throws IOException

Deprecated.

Update a conversation by disconnecting all of the participants This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

IOException - if the request fails to be processed

patchConversationsChat

public Conversation patchConversationsChat(PatchConversationsChatRequest request)
                                    throws IOException,
ApiException

Deprecated.

Update a conversation by disconnecting all of the participants This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsChat

public ApiResponse<Conversation> patchConversationsChat(ApiRequest<Conversation> request)
                                                 throws IOException

Deprecated.

Update a conversation by disconnecting all of the participants This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsChatParticipant

public void patchConversationsChatParticipant(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                       throws IOException,
ApiException

Deprecated.

Update conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Update request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsChatParticipantWithHttpInfo

public ApiResponse<Void> patchConversationsChatParticipantWithHttpInfo(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                                                throws IOException

Deprecated.

Update conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Update request (required)

Throws:

IOException - if the request fails to be processed

patchConversationsChatParticipant

public void patchConversationsChatParticipant(PatchConversationsChatParticipantRequest request)
                                       throws IOException,
ApiException

Deprecated.

Update conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsChatParticipant

public ApiResponse<Void> patchConversationsChatParticipant(ApiRequest<MediaParticipantRequest> request)
                                                    throws IOException

Deprecated.

Update conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsChatParticipantAttributes

public ParticipantAttributes patchConversationsChatParticipantAttributes(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                  throws IOException,
ApiException

Deprecated.

Update the attributes on a conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Participant attributes (required)

Returns:

ParticipantAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsChatParticipantAttributesWithHttpInfo

public ApiResponse<ParticipantAttributes> patchConversationsChatParticipantAttributesWithHttpInfo(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                                           throws IOException

Deprecated.

Update the attributes on a conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Participant attributes (required)

Returns:

ParticipantAttributes

Throws:

IOException - if the request fails to be processed

patchConversationsChatParticipantAttributes

public ParticipantAttributes patchConversationsChatParticipantAttributes(PatchConversationsChatParticipantAttributesRequest request)
                                                                  throws IOException,
ApiException

Deprecated.

Update the attributes on a conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

ParticipantAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsChatParticipantAttributes

public ApiResponse<ParticipantAttributes> patchConversationsChatParticipantAttributes(ApiRequest<ParticipantAttributes> request)
                                                                               throws IOException

Deprecated.

Update the attributes on a conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsChatParticipantCommunication

public Empty patchConversationsChatParticipantCommunication(String conversationId,
 String participantId,
 String communicationId,
 MediaParticipantRequest body)
                                                     throws IOException,
ApiException

Deprecated.

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Participant (required)

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsChatParticipantCommunicationWithHttpInfo

public ApiResponse<Empty> patchConversationsChatParticipantCommunicationWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 MediaParticipantRequest body)
                                                                              throws IOException

Deprecated.

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Participant (required)

Returns:

Empty

Throws:

IOException - if the request fails to be processed

patchConversationsChatParticipantCommunication

public Empty patchConversationsChatParticipantCommunication(PatchConversationsChatParticipantCommunicationRequest request)
                                                     throws IOException,
ApiException

Deprecated.

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsChatParticipantCommunication

public ApiResponse<Empty> patchConversationsChatParticipantCommunication(ApiRequest<MediaParticipantRequest> request)
                                                                  throws IOException

Deprecated.

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCobrowsesession

public Conversation patchConversationsCobrowsesession(String conversationId,
 Conversation body)
                                               throws IOException,
ApiException

Deprecated.

Update a conversation by disconnecting all of the participants This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCobrowsesessionWithHttpInfo

public ApiResponse<Conversation> patchConversationsCobrowsesessionWithHttpInfo(String conversationId,
 Conversation body)
                                                                        throws IOException

Deprecated.

Update a conversation by disconnecting all of the participants This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

IOException - if the request fails to be processed

patchConversationsCobrowsesession

public Conversation patchConversationsCobrowsesession(PatchConversationsCobrowsesessionRequest request)
                                               throws IOException,
ApiException

Deprecated.

Update a conversation by disconnecting all of the participants This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCobrowsesession

public ApiResponse<Conversation> patchConversationsCobrowsesession(ApiRequest<Conversation> request)
                                                            throws IOException

Deprecated.

Update a conversation by disconnecting all of the participants This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCobrowsesessionParticipant

public void patchConversationsCobrowsesessionParticipant(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                                  throws IOException,
ApiException

Deprecated.

Update conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCobrowsesessionParticipantWithHttpInfo

public ApiResponse<Void> patchConversationsCobrowsesessionParticipantWithHttpInfo(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                                                           throws IOException

Deprecated.

Update conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - (optional)

Throws:

IOException - if the request fails to be processed

patchConversationsCobrowsesessionParticipant

public void patchConversationsCobrowsesessionParticipant(PatchConversationsCobrowsesessionParticipantRequest request)
                                                  throws IOException,
ApiException

Deprecated.

Update conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCobrowsesessionParticipant

public ApiResponse<Void> patchConversationsCobrowsesessionParticipant(ApiRequest<MediaParticipantRequest> request)
                                                               throws IOException

Deprecated.

Update conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCobrowsesessionParticipantAttributes

public ParticipantAttributes patchConversationsCobrowsesessionParticipantAttributes(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                             throws IOException,
ApiException

Deprecated.

Update the attributes on a conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - (optional)

Returns:

ParticipantAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCobrowsesessionParticipantAttributesWithHttpInfo

public ApiResponse<ParticipantAttributes> patchConversationsCobrowsesessionParticipantAttributesWithHttpInfo(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                                                      throws IOException

Deprecated.

Update the attributes on a conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - (optional)

Returns:

ParticipantAttributes

Throws:

IOException - if the request fails to be processed

patchConversationsCobrowsesessionParticipantAttributes

public ParticipantAttributes patchConversationsCobrowsesessionParticipantAttributes(PatchConversationsCobrowsesessionParticipantAttributesRequest request)
                                                                             throws IOException,
ApiException

Deprecated.

Update the attributes on a conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

ParticipantAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCobrowsesessionParticipantAttributes

public ApiResponse<ParticipantAttributes> patchConversationsCobrowsesessionParticipantAttributes(ApiRequest<ParticipantAttributes> request)
                                                                                          throws IOException

Deprecated.

Update the attributes on a conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsCobrowsesessionParticipantCommunication

public Empty patchConversationsCobrowsesessionParticipantCommunication(String conversationId,
 String participantId,
 String communicationId,
 MediaParticipantRequest body)
                                                                throws IOException,
ApiException

Deprecated.

Update conversation participant's communication by disconnecting it. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Participant (required)

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCobrowsesessionParticipantCommunicationWithHttpInfo

public ApiResponse<Empty> patchConversationsCobrowsesessionParticipantCommunicationWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 MediaParticipantRequest body)
                                                                                         throws IOException

Deprecated.

Update conversation participant's communication by disconnecting it. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Participant (required)

Returns:

Empty

Throws:

IOException - if the request fails to be processed

patchConversationsCobrowsesessionParticipantCommunication

public Empty patchConversationsCobrowsesessionParticipantCommunication(PatchConversationsCobrowsesessionParticipantCommunicationRequest request)
                                                                throws IOException,
ApiException

Deprecated.

Update conversation participant's communication by disconnecting it. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsCobrowsesessionParticipantCommunication

public ApiResponse<Empty> patchConversationsCobrowsesessionParticipantCommunication(ApiRequest<MediaParticipantRequest> request)
                                                                             throws IOException

Deprecated.

Update conversation participant's communication by disconnecting it. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsEmail

public Conversation patchConversationsEmail(String conversationId,
 Conversation body)
                                     throws IOException,
ApiException

Update a conversation by disconnecting all of the participants

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsEmailWithHttpInfo

public ApiResponse<Conversation> patchConversationsEmailWithHttpInfo(String conversationId,
 Conversation body)
                                                              throws IOException

Update a conversation by disconnecting all of the participants

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

IOException - if the request fails to be processed

patchConversationsEmail

public Conversation patchConversationsEmail(PatchConversationsEmailRequest request)
                                     throws IOException,
ApiException

Update a conversation by disconnecting all of the participants

Parameters:

request - The request object

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsEmail

public ApiResponse<Conversation> patchConversationsEmail(ApiRequest<Conversation> request)
                                                  throws IOException

Update a conversation by disconnecting all of the participants

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsEmailMessagesDraft

public EmailMessage patchConversationsEmailMessagesDraft(String conversationId,
 Boolean autoFill,
 Boolean discard,
 DraftManipulationRequest body)
                                                  throws IOException,
ApiException

Reset conversation draft to its initial state and/or auto-fill draft content

Parameters:

conversationId - conversationId (required)

autoFill - autoFill (optional)

discard - discard (optional)

body - Draft Manipulation Request (optional)

Returns:

EmailMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsEmailMessagesDraftWithHttpInfo

public ApiResponse<EmailMessage> patchConversationsEmailMessagesDraftWithHttpInfo(String conversationId,
 Boolean autoFill,
 Boolean discard,
 DraftManipulationRequest body)
                                                                           throws IOException

Reset conversation draft to its initial state and/or auto-fill draft content

Parameters:

conversationId - conversationId (required)

autoFill - autoFill (optional)

discard - discard (optional)

body - Draft Manipulation Request (optional)

Returns:

EmailMessage

Throws:

IOException - if the request fails to be processed

patchConversationsEmailMessagesDraft

public EmailMessage patchConversationsEmailMessagesDraft(PatchConversationsEmailMessagesDraftRequest request)
                                                  throws IOException,
ApiException

Reset conversation draft to its initial state and/or auto-fill draft content

Parameters:

request - The request object

Returns:

EmailMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsEmailMessagesDraft

public ApiResponse<EmailMessage> patchConversationsEmailMessagesDraft(ApiRequest<DraftManipulationRequest> request)
                                                               throws IOException

Reset conversation draft to its initial state and/or auto-fill draft content

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsEmailParticipant

public void patchConversationsEmailParticipant(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                        throws IOException,
ApiException

Update conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Update request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsEmailParticipantWithHttpInfo

public ApiResponse<Void> patchConversationsEmailParticipantWithHttpInfo(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                                                 throws IOException

Update conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Update request (required)

Throws:

IOException - if the request fails to be processed

patchConversationsEmailParticipant

public void patchConversationsEmailParticipant(PatchConversationsEmailParticipantRequest request)
                                        throws IOException,
ApiException

Update conversation participant

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsEmailParticipant

public ApiResponse<Void> patchConversationsEmailParticipant(ApiRequest<MediaParticipantRequest> request)
                                                     throws IOException

Update conversation participant

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsEmailParticipantAttributes

public ParticipantAttributes patchConversationsEmailParticipantAttributes(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                   throws IOException,
ApiException

Update the attributes on a conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Participant attributes (required)

Returns:

ParticipantAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsEmailParticipantAttributesWithHttpInfo

public ApiResponse<ParticipantAttributes> patchConversationsEmailParticipantAttributesWithHttpInfo(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                                            throws IOException

Update the attributes on a conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Participant attributes (required)

Returns:

ParticipantAttributes

Throws:

IOException - if the request fails to be processed

patchConversationsEmailParticipantAttributes

public ParticipantAttributes patchConversationsEmailParticipantAttributes(PatchConversationsEmailParticipantAttributesRequest request)
                                                                   throws IOException,
ApiException

Update the attributes on a conversation participant.

Parameters:

request - The request object

Returns:

ParticipantAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsEmailParticipantAttributes

public ApiResponse<ParticipantAttributes> patchConversationsEmailParticipantAttributes(ApiRequest<ParticipantAttributes> request)
                                                                                throws IOException

Update the attributes on a conversation participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsEmailParticipantCommunication

public Empty patchConversationsEmailParticipantCommunication(String conversationId,
 String participantId,
 String communicationId,
 MediaParticipantRequest body)
                                                      throws IOException,
ApiException

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Participant (required)

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsEmailParticipantCommunicationWithHttpInfo

public ApiResponse<Empty> patchConversationsEmailParticipantCommunicationWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 MediaParticipantRequest body)
                                                                               throws IOException

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Participant (required)

Returns:

Empty

Throws:

IOException - if the request fails to be processed

patchConversationsEmailParticipantCommunication

public Empty patchConversationsEmailParticipantCommunication(PatchConversationsEmailParticipantCommunicationRequest request)
                                                      throws IOException,
ApiException

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

request - The request object

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsEmailParticipantCommunication

public ApiResponse<Empty> patchConversationsEmailParticipantCommunication(ApiRequest<MediaParticipantRequest> request)
                                                                   throws IOException

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsEmailParticipantParkingstate

public void patchConversationsEmailParticipantParkingstate(String conversationId,
 String participantId,
 ParkingStateRequest body)
                                                    throws IOException,
ApiException

Update conversation by setting its parking state

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Parking update request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsEmailParticipantParkingstateWithHttpInfo

public ApiResponse<Void> patchConversationsEmailParticipantParkingstateWithHttpInfo(String conversationId,
 String participantId,
 ParkingStateRequest body)
                                                                             throws IOException

Update conversation by setting its parking state

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Parking update request (required)

Throws:

IOException - if the request fails to be processed

patchConversationsEmailParticipantParkingstate

public void patchConversationsEmailParticipantParkingstate(PatchConversationsEmailParticipantParkingstateRequest request)
                                                    throws IOException,
ApiException

Update conversation by setting its parking state

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsEmailParticipantParkingstate

public ApiResponse<Void> patchConversationsEmailParticipantParkingstate(ApiRequest<ParkingStateRequest> request)
                                                                 throws IOException

Update conversation by setting its parking state

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessage

public Conversation patchConversationsMessage(String conversationId,
 Conversation body)
                                       throws IOException,
ApiException

Update a conversation by disconnecting all of the participants

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessageWithHttpInfo

public ApiResponse<Conversation> patchConversationsMessageWithHttpInfo(String conversationId,
 Conversation body)
                                                                throws IOException

Update a conversation by disconnecting all of the participants

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

IOException - if the request fails to be processed

patchConversationsMessage

public Conversation patchConversationsMessage(PatchConversationsMessageRequest request)
                                       throws IOException,
ApiException

Update a conversation by disconnecting all of the participants

Parameters:

request - The request object

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessage

public ApiResponse<Conversation> patchConversationsMessage(ApiRequest<Conversation> request)
                                                    throws IOException

Update a conversation by disconnecting all of the participants

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessageParticipant

public void patchConversationsMessageParticipant(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                          throws IOException,
ApiException

Update conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessageParticipantWithHttpInfo

public ApiResponse<Void> patchConversationsMessageParticipantWithHttpInfo(String conversationId,
 String participantId,
 MediaParticipantRequest body)
                                                                   throws IOException

Update conversation participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - (optional)

Throws:

IOException - if the request fails to be processed

patchConversationsMessageParticipant

public void patchConversationsMessageParticipant(PatchConversationsMessageParticipantRequest request)
                                          throws IOException,
ApiException

Update conversation participant

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessageParticipant

public ApiResponse<Void> patchConversationsMessageParticipant(ApiRequest<MediaParticipantRequest> request)
                                                       throws IOException

Update conversation participant

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessageParticipantAttributes

public ParticipantAttributes patchConversationsMessageParticipantAttributes(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                     throws IOException,
ApiException

Update the attributes on a conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - (optional)

Returns:

ParticipantAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessageParticipantAttributesWithHttpInfo

public ApiResponse<ParticipantAttributes> patchConversationsMessageParticipantAttributesWithHttpInfo(String conversationId,
 String participantId,
 ParticipantAttributes body)
                                                                                              throws IOException

Update the attributes on a conversation participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - (optional)

Returns:

ParticipantAttributes

Throws:

IOException - if the request fails to be processed

patchConversationsMessageParticipantAttributes

public ParticipantAttributes patchConversationsMessageParticipantAttributes(PatchConversationsMessageParticipantAttributesRequest request)
                                                                     throws IOException,
ApiException

Update the attributes on a conversation participant.

Parameters:

request - The request object

Returns:

ParticipantAttributes

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessageParticipantAttributes

public ApiResponse<ParticipantAttributes> patchConversationsMessageParticipantAttributes(ApiRequest<ParticipantAttributes> request)
                                                                                  throws IOException

Update the attributes on a conversation participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessageParticipantCommunication

public Empty patchConversationsMessageParticipantCommunication(String conversationId,
 String participantId,
 String communicationId,
 MediaParticipantRequest body)
                                                        throws IOException,
ApiException

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Participant (required)

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessageParticipantCommunicationWithHttpInfo

public ApiResponse<Empty> patchConversationsMessageParticipantCommunicationWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 MediaParticipantRequest body)
                                                                                 throws IOException

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Participant (required)

Returns:

Empty

Throws:

IOException - if the request fails to be processed

patchConversationsMessageParticipantCommunication

public Empty patchConversationsMessageParticipantCommunication(PatchConversationsMessageParticipantCommunicationRequest request)
                                                        throws IOException,
ApiException

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

request - The request object

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessageParticipantCommunication

public ApiResponse<Empty> patchConversationsMessageParticipantCommunication(ApiRequest<MediaParticipantRequest> request)
                                                                     throws IOException

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessageParticipantParkingstate

public void patchConversationsMessageParticipantParkingstate(String conversationId,
 String participantId,
 ParkingStateRequest body)
                                                      throws IOException,
ApiException

Update conversation by setting its parking state

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Parking update request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessageParticipantParkingstateWithHttpInfo

public ApiResponse<Void> patchConversationsMessageParticipantParkingstateWithHttpInfo(String conversationId,
 String participantId,
 ParkingStateRequest body)
                                                                               throws IOException

Update conversation by setting its parking state

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Parking update request (required)

Throws:

IOException - if the request fails to be processed

patchConversationsMessageParticipantParkingstate

public void patchConversationsMessageParticipantParkingstate(PatchConversationsMessageParticipantParkingstateRequest request)
                                                      throws IOException,
ApiException

Update conversation by setting its parking state

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessageParticipantParkingstate

public ApiResponse<Void> patchConversationsMessageParticipantParkingstate(ApiRequest<ParkingStateRequest> request)
                                                                   throws IOException

Update conversation by setting its parking state

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsAppleIntegrationId

public AppleIntegration patchConversationsMessagingIntegrationsAppleIntegrationId(String integrationId,
 AppleIntegrationUpdateRequest body)
                                                                           throws IOException,
ApiException

Update an Apple messaging integration

Parameters:

integrationId - Integration ID (required)

body - AppleIntegrationUpdateRequest (required)

Returns:

AppleIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsAppleIntegrationIdWithHttpInfo

public ApiResponse<AppleIntegration> patchConversationsMessagingIntegrationsAppleIntegrationIdWithHttpInfo(String integrationId,
 AppleIntegrationUpdateRequest body)
                                                                                                    throws IOException

Update an Apple messaging integration

Parameters:

integrationId - Integration ID (required)

body - AppleIntegrationUpdateRequest (required)

Returns:

AppleIntegration

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsAppleIntegrationId

public AppleIntegration patchConversationsMessagingIntegrationsAppleIntegrationId(PatchConversationsMessagingIntegrationsAppleIntegrationIdRequest request)
                                                                           throws IOException,
ApiException

Update an Apple messaging integration

Parameters:

request - The request object

Returns:

AppleIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsAppleIntegrationId

public ApiResponse<AppleIntegration> patchConversationsMessagingIntegrationsAppleIntegrationId(ApiRequest<AppleIntegrationUpdateRequest> request)
                                                                                        throws IOException

Update an Apple messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsFacebookIntegrationId

public FacebookIntegration patchConversationsMessagingIntegrationsFacebookIntegrationId(String integrationId,
 FacebookIntegrationUpdateRequest body)
                                                                                 throws IOException,
ApiException

Update Facebook messaging integration

Parameters:

integrationId - Integration ID (required)

body - FacebookIntegrationUpdateRequest (required)

Returns:

FacebookIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsFacebookIntegrationIdWithHttpInfo

public ApiResponse<FacebookIntegration> patchConversationsMessagingIntegrationsFacebookIntegrationIdWithHttpInfo(String integrationId,
 FacebookIntegrationUpdateRequest body)
                                                                                                          throws IOException

Update Facebook messaging integration

Parameters:

integrationId - Integration ID (required)

body - FacebookIntegrationUpdateRequest (required)

Returns:

FacebookIntegration

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsFacebookIntegrationId

public FacebookIntegration patchConversationsMessagingIntegrationsFacebookIntegrationId(PatchConversationsMessagingIntegrationsFacebookIntegrationIdRequest request)
                                                                                 throws IOException,
ApiException

Update Facebook messaging integration

Parameters:

request - The request object

Returns:

FacebookIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsFacebookIntegrationId

public ApiResponse<FacebookIntegration> patchConversationsMessagingIntegrationsFacebookIntegrationId(ApiRequest<FacebookIntegrationUpdateRequest> request)
                                                                                              throws IOException

Update Facebook messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsInstagramIntegrationId

public InstagramIntegration patchConversationsMessagingIntegrationsInstagramIntegrationId(String integrationId,
 InstagramIntegrationUpdateRequest body)
                                                                                   throws IOException,
ApiException

Update Instagram messaging integration

Parameters:

integrationId - Integration ID (required)

body - InstagramIntegrationUpdateRequest (required)

Returns:

InstagramIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsInstagramIntegrationIdWithHttpInfo

public ApiResponse<InstagramIntegration> patchConversationsMessagingIntegrationsInstagramIntegrationIdWithHttpInfo(String integrationId,
 InstagramIntegrationUpdateRequest body)
                                                                                                            throws IOException

Update Instagram messaging integration

Parameters:

integrationId - Integration ID (required)

body - InstagramIntegrationUpdateRequest (required)

Returns:

InstagramIntegration

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsInstagramIntegrationId

public InstagramIntegration patchConversationsMessagingIntegrationsInstagramIntegrationId(PatchConversationsMessagingIntegrationsInstagramIntegrationIdRequest request)
                                                                                   throws IOException,
ApiException

Update Instagram messaging integration

Parameters:

request - The request object

Returns:

InstagramIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsInstagramIntegrationId

public ApiResponse<InstagramIntegration> patchConversationsMessagingIntegrationsInstagramIntegrationId(ApiRequest<InstagramIntegrationUpdateRequest> request)
                                                                                                throws IOException

Update Instagram messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId

public GoogleBusinessProfileOpenIntegration patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(String integrationId,
 GoogleBusinessProfileOpenIntegrationUpdateRequest body)
                                                                                                                             throws IOException,
ApiException

Update an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

integrationId - Integration ID (required)

body - GoogleBusinessProfileOpenIntegrationUpdateRequest (required)

Returns:

GoogleBusinessProfileOpenIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdWithHttpInfo

public ApiResponse<GoogleBusinessProfileOpenIntegration> patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdWithHttpInfo(String integrationId,
 GoogleBusinessProfileOpenIntegrationUpdateRequest body)
                                                                                                                                                      throws IOException

Update an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

integrationId - Integration ID (required)

body - GoogleBusinessProfileOpenIntegrationUpdateRequest (required)

Returns:

GoogleBusinessProfileOpenIntegration

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId

public GoogleBusinessProfileOpenIntegration patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(PatchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdRequest request)
                                                                                                                             throws IOException,
ApiException

Update an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

GoogleBusinessProfileOpenIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId

public ApiResponse<GoogleBusinessProfileOpenIntegration> patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId(ApiRequest<GoogleBusinessProfileOpenIntegrationUpdateRequest> request)
                                                                                                                                          throws IOException

Update an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsOpenIntegrationId

public OpenIntegration patchConversationsMessagingIntegrationsOpenIntegrationId(String integrationId,
 OpenIntegrationUpdateRequest body)
                                                                         throws IOException,
ApiException

Update an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

integrationId - Integration ID (required)

body - OpenIntegrationUpdateRequest (required)

Returns:

OpenIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsOpenIntegrationIdWithHttpInfo

public ApiResponse<OpenIntegration> patchConversationsMessagingIntegrationsOpenIntegrationIdWithHttpInfo(String integrationId,
 OpenIntegrationUpdateRequest body)
                                                                                                  throws IOException

Update an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

integrationId - Integration ID (required)

body - OpenIntegrationUpdateRequest (required)

Returns:

OpenIntegration

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsOpenIntegrationId

public OpenIntegration patchConversationsMessagingIntegrationsOpenIntegrationId(PatchConversationsMessagingIntegrationsOpenIntegrationIdRequest request)
                                                                         throws IOException,
ApiException

Update an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - The request object

Returns:

OpenIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsOpenIntegrationId

public ApiResponse<OpenIntegration> patchConversationsMessagingIntegrationsOpenIntegrationId(ApiRequest<OpenIntegrationUpdateRequest> request)
                                                                                      throws IOException

Update an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsTwitterIntegrationId

public TwitterIntegration patchConversationsMessagingIntegrationsTwitterIntegrationId(String integrationId,
 TwitterIntegrationUpdateRequest body)
                                                                               throws IOException,
ApiException

Update a Twitter messaging integration

Parameters:

integrationId - Integration ID (required)

body - TwitterIntegrationUpdateRequest (required)

Returns:

TwitterIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsTwitterIntegrationIdWithHttpInfo

public ApiResponse<TwitterIntegration> patchConversationsMessagingIntegrationsTwitterIntegrationIdWithHttpInfo(String integrationId,
 TwitterIntegrationUpdateRequest body)
                                                                                                        throws IOException

Update a Twitter messaging integration

Parameters:

integrationId - Integration ID (required)

body - TwitterIntegrationUpdateRequest (required)

Returns:

TwitterIntegration

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsTwitterIntegrationId

public TwitterIntegration patchConversationsMessagingIntegrationsTwitterIntegrationId(PatchConversationsMessagingIntegrationsTwitterIntegrationIdRequest request)
                                                                               throws IOException,
ApiException

Update a Twitter messaging integration

Parameters:

request - The request object

Returns:

TwitterIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsTwitterIntegrationId

public ApiResponse<TwitterIntegration> patchConversationsMessagingIntegrationsTwitterIntegrationId(ApiRequest<TwitterIntegrationUpdateRequest> request)
                                                                                            throws IOException

Update a Twitter messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId

public WhatsAppIntegration patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId(String integrationId,
 WhatsAppEmbeddedSignupIntegrationActivationRequest body)
                                                                                               throws IOException,
ApiException

Activate a WhatsApp messaging integration created using the WhatsApp embedded signup flow Please specify the phone number to associate with this WhatsApp integration from the list of available phone numbers returned to you in the GET call on the integration with a createStatus of Completed. You can then run a GET on the integration to check if its status has been updated to Active.

Parameters:

integrationId - Integration ID (required)

body - WhatsAppEmbeddedSignupIntegrationActivationRequest (required)

Returns:

WhatsAppIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdWithHttpInfo

public ApiResponse<WhatsAppIntegration> patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdWithHttpInfo(String integrationId,
 WhatsAppEmbeddedSignupIntegrationActivationRequest body)
                                                                                                                        throws IOException

Activate a WhatsApp messaging integration created using the WhatsApp embedded signup flow Please specify the phone number to associate with this WhatsApp integration from the list of available phone numbers returned to you in the GET call on the integration with a createStatus of Completed. You can then run a GET on the integration to check if its status has been updated to Active.

Parameters:

integrationId - Integration ID (required)

body - WhatsAppEmbeddedSignupIntegrationActivationRequest (required)

Returns:

WhatsAppIntegration

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId

public WhatsAppIntegration patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId(PatchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdRequest request)
                                                                                               throws IOException,
ApiException

Activate a WhatsApp messaging integration created using the WhatsApp embedded signup flow Please specify the phone number to associate with this WhatsApp integration from the list of available phone numbers returned to you in the GET call on the integration with a createStatus of Completed. You can then run a GET on the integration to check if its status has been updated to Active.

Parameters:

request - The request object

Returns:

WhatsAppIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId

public ApiResponse<WhatsAppIntegration> patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationId(ApiRequest<WhatsAppEmbeddedSignupIntegrationActivationRequest> request)
                                                                                                            throws IOException

Activate a WhatsApp messaging integration created using the WhatsApp embedded signup flow Please specify the phone number to associate with this WhatsApp integration from the list of available phone numbers returned to you in the GET call on the integration with a createStatus of Completed. You can then run a GET on the integration to check if its status has been updated to Active.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsWhatsappIntegrationId

public WhatsAppIntegration patchConversationsMessagingIntegrationsWhatsappIntegrationId(String integrationId,
 WhatsAppIntegrationUpdateRequest body)
                                                                                 throws IOException,
ApiException

Update a WhatsApp messaging integration

Parameters:

integrationId - Integration ID (required)

body - WhatsAppIntegrationUpdateRequest (required)

Returns:

WhatsAppIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsWhatsappIntegrationIdWithHttpInfo

public ApiResponse<WhatsAppIntegration> patchConversationsMessagingIntegrationsWhatsappIntegrationIdWithHttpInfo(String integrationId,
 WhatsAppIntegrationUpdateRequest body)
                                                                                                          throws IOException

Update a WhatsApp messaging integration

Parameters:

integrationId - Integration ID (required)

body - WhatsAppIntegrationUpdateRequest (required)

Returns:

WhatsAppIntegration

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsWhatsappIntegrationId

public WhatsAppIntegration patchConversationsMessagingIntegrationsWhatsappIntegrationId(PatchConversationsMessagingIntegrationsWhatsappIntegrationIdRequest request)
                                                                                 throws IOException,
ApiException

Update a WhatsApp messaging integration

Parameters:

request - The request object

Returns:

WhatsAppIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingIntegrationsWhatsappIntegrationId

public ApiResponse<WhatsAppIntegration> patchConversationsMessagingIntegrationsWhatsappIntegrationId(ApiRequest<WhatsAppIntegrationUpdateRequest> request)
                                                                                              throws IOException

Update a WhatsApp messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingSetting

public MessagingSetting patchConversationsMessagingSetting(String messageSettingId,
 MessagingSettingPatchRequest body)
                                                    throws IOException,
ApiException

Update a messaging setting

Parameters:

messageSettingId - Message Setting ID (required)

body - MessagingSetting (required)

Returns:

MessagingSetting

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingSettingWithHttpInfo

public ApiResponse<MessagingSetting> patchConversationsMessagingSettingWithHttpInfo(String messageSettingId,
 MessagingSettingPatchRequest body)
                                                                             throws IOException

Update a messaging setting

Parameters:

messageSettingId - Message Setting ID (required)

body - MessagingSetting (required)

Returns:

MessagingSetting

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingSetting

public MessagingSetting patchConversationsMessagingSetting(PatchConversationsMessagingSettingRequest request)
                                                    throws IOException,
ApiException

Update a messaging setting

Parameters:

request - The request object

Returns:

MessagingSetting

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingSetting

public ApiResponse<MessagingSetting> patchConversationsMessagingSetting(ApiRequest<MessagingSettingPatchRequest> request)
                                                                 throws IOException

Update a messaging setting

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingSupportedcontentSupportedContentId

public SupportedContent patchConversationsMessagingSupportedcontentSupportedContentId(String supportedContentId,
 SupportedContent body)
                                                                               throws IOException,
ApiException

Update a supported content profile

Parameters:

supportedContentId - Supported Content ID (required)

body - SupportedContent (required)

Returns:

SupportedContent

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingSupportedcontentSupportedContentIdWithHttpInfo

public ApiResponse<SupportedContent> patchConversationsMessagingSupportedcontentSupportedContentIdWithHttpInfo(String supportedContentId,
 SupportedContent body)
                                                                                                        throws IOException

Update a supported content profile

Parameters:

supportedContentId - Supported Content ID (required)

body - SupportedContent (required)

Returns:

SupportedContent

Throws:

IOException - if the request fails to be processed

patchConversationsMessagingSupportedcontentSupportedContentId

public SupportedContent patchConversationsMessagingSupportedcontentSupportedContentId(PatchConversationsMessagingSupportedcontentSupportedContentIdRequest request)
                                                                               throws IOException,
ApiException

Update a supported content profile

Parameters:

request - The request object

Returns:

SupportedContent

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsMessagingSupportedcontentSupportedContentId

public ApiResponse<SupportedContent> patchConversationsMessagingSupportedcontentSupportedContentId(ApiRequest<SupportedContent> request)
                                                                                            throws IOException

Update a supported content profile

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

patchConversationsSettings

public void patchConversationsSettings(Settings body)
                                throws IOException,
ApiException

Update Settings

Parameters:

body - Settings (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsSettingsWithHttpInfo

public ApiResponse<Void> patchConversationsSettingsWithHttpInfo(Settings body)
                                                         throws IOException

Update Settings

Parameters:

body - Settings (required)

Throws:

IOException - if the request fails to be processed

patchConversationsSettings

public void patchConversationsSettings(PatchConversationsSettingsRequest request)
                                throws IOException,
ApiException

Update Settings

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

patchConversationsSettings

public ApiResponse<Void> patchConversationsSettings(ApiRequest<Settings> request)
                                             throws IOException

Update Settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postAnalyticsConversationDetailsProperties

public PropertyIndexRequest postAnalyticsConversationDetailsProperties(String conversationId,
 PropertyIndexRequest body)
                                                                throws IOException,
ApiException

Index conversation properties

Parameters:

conversationId - conversationId (required)

body - request (required)

Returns:

PropertyIndexRequest

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postAnalyticsConversationDetailsPropertiesWithHttpInfo

public ApiResponse<PropertyIndexRequest> postAnalyticsConversationDetailsPropertiesWithHttpInfo(String conversationId,
 PropertyIndexRequest body)
                                                                                         throws IOException

Index conversation properties

Parameters:

conversationId - conversationId (required)

body - request (required)

Returns:

PropertyIndexRequest

Throws:

IOException - if the request fails to be processed

postAnalyticsConversationDetailsProperties

public PropertyIndexRequest postAnalyticsConversationDetailsProperties(PostAnalyticsConversationDetailsPropertiesRequest request)
                                                                throws IOException,
ApiException

Index conversation properties

Parameters:

request - The request object

Returns:

PropertyIndexRequest

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postAnalyticsConversationDetailsProperties

public ApiResponse<PropertyIndexRequest> postAnalyticsConversationDetailsProperties(ApiRequest<PropertyIndexRequest> request)
                                                                             throws IOException

Index conversation properties

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postAnalyticsConversationsActivityQuery

public ConversationActivityResponse postAnalyticsConversationsActivityQuery(ConversationActivityQuery body,
 Integer pageSize,
 Integer pageNumber)
                                                                     throws IOException,
ApiException

Query for conversation activity observations

Parameters:

body - query (required)

pageSize - The desired page size (optional)

pageNumber - The desired page number (optional)

Returns:

ConversationActivityResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postAnalyticsConversationsActivityQueryWithHttpInfo

public ApiResponse<ConversationActivityResponse> postAnalyticsConversationsActivityQueryWithHttpInfo(ConversationActivityQuery body,
 Integer pageSize,
 Integer pageNumber)
                                                                                              throws IOException

Query for conversation activity observations

Parameters:

body - query (required)

pageSize - The desired page size (optional)

pageNumber - The desired page number (optional)

Returns:

ConversationActivityResponse

Throws:

IOException - if the request fails to be processed

postAnalyticsConversationsActivityQuery

public ConversationActivityResponse postAnalyticsConversationsActivityQuery(PostAnalyticsConversationsActivityQueryRequest request)
                                                                     throws IOException,
ApiException

Query for conversation activity observations

Parameters:

request - The request object

Returns:

ConversationActivityResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postAnalyticsConversationsActivityQuery

public ApiResponse<ConversationActivityResponse> postAnalyticsConversationsActivityQuery(ApiRequest<ConversationActivityQuery> request)
                                                                                  throws IOException

Query for conversation activity observations

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postAnalyticsConversationsAggregatesJobs

public AsyncQueryResponse postAnalyticsConversationsAggregatesJobs(ConversationAsyncAggregationQuery body)
                                                            throws IOException,
ApiException

Query for conversation aggregates asynchronously

Parameters:

body - query (required)

Returns:

AsyncQueryResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postAnalyticsConversationsAggregatesJobsWithHttpInfo

public ApiResponse<AsyncQueryResponse> postAnalyticsConversationsAggregatesJobsWithHttpInfo(ConversationAsyncAggregationQuery body)
                                                                                     throws IOException

Query for conversation aggregates asynchronously

Parameters:

body - query (required)

Returns:

AsyncQueryResponse

Throws:

IOException - if the request fails to be processed

postAnalyticsConversationsAggregatesJobs

public AsyncQueryResponse postAnalyticsConversationsAggregatesJobs(PostAnalyticsConversationsAggregatesJobsRequest request)
                                                            throws IOException,
ApiException

Query for conversation aggregates asynchronously

Parameters:

request - The request object

Returns:

AsyncQueryResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postAnalyticsConversationsAggregatesJobs

public ApiResponse<AsyncQueryResponse> postAnalyticsConversationsAggregatesJobs(ApiRequest<ConversationAsyncAggregationQuery> request)
                                                                         throws IOException

Query for conversation aggregates asynchronously

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postAnalyticsConversationsAggregatesQuery

public ConversationAggregateQueryResponse postAnalyticsConversationsAggregatesQuery(ConversationAggregationQuery body)
                                                                             throws IOException,
ApiException

Query for conversation aggregates

Parameters:

body - query (required)

Returns:

ConversationAggregateQueryResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postAnalyticsConversationsAggregatesQueryWithHttpInfo

public ApiResponse<ConversationAggregateQueryResponse> postAnalyticsConversationsAggregatesQueryWithHttpInfo(ConversationAggregationQuery body)
                                                                                                      throws IOException

Query for conversation aggregates

Parameters:

body - query (required)

Returns:

ConversationAggregateQueryResponse

Throws:

IOException - if the request fails to be processed

postAnalyticsConversationsAggregatesQuery

public ConversationAggregateQueryResponse postAnalyticsConversationsAggregatesQuery(PostAnalyticsConversationsAggregatesQueryRequest request)
                                                                             throws IOException,
ApiException

Query for conversation aggregates

Parameters:

request - The request object

Returns:

ConversationAggregateQueryResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postAnalyticsConversationsAggregatesQuery

public ApiResponse<ConversationAggregateQueryResponse> postAnalyticsConversationsAggregatesQuery(ApiRequest<ConversationAggregationQuery> request)
                                                                                          throws IOException

Query for conversation aggregates

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postAnalyticsConversationsDetailsJobs

public AsyncQueryResponse postAnalyticsConversationsDetailsJobs(AsyncConversationQuery body)
                                                         throws IOException,
ApiException

Query for conversation details asynchronously

Parameters:

body - query (required)

Returns:

AsyncQueryResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postAnalyticsConversationsDetailsJobsWithHttpInfo

public ApiResponse<AsyncQueryResponse> postAnalyticsConversationsDetailsJobsWithHttpInfo(AsyncConversationQuery body)
                                                                                  throws IOException

Query for conversation details asynchronously

Parameters:

body - query (required)

Returns:

AsyncQueryResponse

Throws:

IOException - if the request fails to be processed

postAnalyticsConversationsDetailsJobs

public AsyncQueryResponse postAnalyticsConversationsDetailsJobs(PostAnalyticsConversationsDetailsJobsRequest request)
                                                         throws IOException,
ApiException

Query for conversation details asynchronously

Parameters:

request - The request object

Returns:

AsyncQueryResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postAnalyticsConversationsDetailsJobs

public ApiResponse<AsyncQueryResponse> postAnalyticsConversationsDetailsJobs(ApiRequest<AsyncConversationQuery> request)
                                                                      throws IOException

Query for conversation details asynchronously

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postAnalyticsConversationsDetailsQuery

public AnalyticsConversationQueryResponse postAnalyticsConversationsDetailsQuery(ConversationQuery body)
                                                                          throws IOException,
ApiException

Query for conversation details

Parameters:

body - query (required)

Returns:

AnalyticsConversationQueryResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postAnalyticsConversationsDetailsQueryWithHttpInfo

public ApiResponse<AnalyticsConversationQueryResponse> postAnalyticsConversationsDetailsQueryWithHttpInfo(ConversationQuery body)
                                                                                                   throws IOException

Query for conversation details

Parameters:

body - query (required)

Returns:

AnalyticsConversationQueryResponse

Throws:

IOException - if the request fails to be processed

postAnalyticsConversationsDetailsQuery

public AnalyticsConversationQueryResponse postAnalyticsConversationsDetailsQuery(PostAnalyticsConversationsDetailsQueryRequest request)
                                                                          throws IOException,
ApiException

Query for conversation details

Parameters:

request - The request object

Returns:

AnalyticsConversationQueryResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postAnalyticsConversationsDetailsQuery

public ApiResponse<AnalyticsConversationQueryResponse> postAnalyticsConversationsDetailsQuery(ApiRequest<ConversationQuery> request)
                                                                                       throws IOException

Query for conversation details

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationAssign

public String postConversationAssign(String conversationId,
 ConversationUser body)
                              throws IOException,
ApiException

Attempts to manually assign a specified conversation to a specified user. Ignores bullseye ring, PAR score, skills, and languages.

Parameters:

conversationId - conversation ID (required)

body - Targeted user (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationAssignWithHttpInfo

public ApiResponse<String> postConversationAssignWithHttpInfo(String conversationId,
 ConversationUser body)
                                                       throws IOException

Attempts to manually assign a specified conversation to a specified user. Ignores bullseye ring, PAR score, skills, and languages.

Parameters:

conversationId - conversation ID (required)

body - Targeted user (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

postConversationAssign

public String postConversationAssign(PostConversationAssignRequest request)
                              throws IOException,
ApiException

Attempts to manually assign a specified conversation to a specified user. Ignores bullseye ring, PAR score, skills, and languages.

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationAssign

public ApiResponse<String> postConversationAssign(ApiRequest<ConversationUser> request)
                                           throws IOException

Attempts to manually assign a specified conversation to a specified user. Ignores bullseye ring, PAR score, skills, and languages.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationBarge

public void postConversationBarge(String conversationId)
                           throws IOException,
ApiException

Barge a conversation creating a barged in conference of connected participants.

Parameters:

conversationId - conversation ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationBargeWithHttpInfo

public ApiResponse<Void> postConversationBargeWithHttpInfo(String conversationId)
                                                    throws IOException

Barge a conversation creating a barged in conference of connected participants.

Parameters:

conversationId - conversation ID (required)

Throws:

IOException - if the request fails to be processed

postConversationBarge

public void postConversationBarge(PostConversationBargeRequest request)
                           throws IOException,
ApiException

Barge a conversation creating a barged in conference of connected participants.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationBarge

public ApiResponse<Void> postConversationBarge(ApiRequest<Void> request)
                                        throws IOException

Barge a conversation creating a barged in conference of connected participants.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationCobrowse

public CobrowseWebMessagingSession postConversationCobrowse(String conversationId)
                                                     throws IOException,
ApiException

Creates a cobrowse session. Requires \"conversation:cobrowse:add\" (for web messaging) or \"conversation:cobrowsevoice:add\" permission.

Parameters:

conversationId - Conversation ID (required)

Returns:

CobrowseWebMessagingSession

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationCobrowseWithHttpInfo

public ApiResponse<CobrowseWebMessagingSession> postConversationCobrowseWithHttpInfo(String conversationId)
                                                                              throws IOException

Creates a cobrowse session. Requires \"conversation:cobrowse:add\" (for web messaging) or \"conversation:cobrowsevoice:add\" permission.

Parameters:

conversationId - Conversation ID (required)

Returns:

CobrowseWebMessagingSession

Throws:

IOException - if the request fails to be processed

postConversationCobrowse

public CobrowseWebMessagingSession postConversationCobrowse(PostConversationCobrowseRequest request)
                                                     throws IOException,
ApiException

Creates a cobrowse session. Requires \"conversation:cobrowse:add\" (for web messaging) or \"conversation:cobrowsevoice:add\" permission.

Parameters:

request - The request object

Returns:

CobrowseWebMessagingSession

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationCobrowse

public ApiResponse<CobrowseWebMessagingSession> postConversationCobrowse(ApiRequest<Void> request)
                                                                  throws IOException

Creates a cobrowse session. Requires \"conversation:cobrowse:add\" (for web messaging) or \"conversation:cobrowsevoice:add\" permission.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklist

public AgentChecklistResponse postConversationCommunicationAgentchecklist(String conversationId,
 String communicationId,
 String agentChecklistId,
 ChecklistActivationPayload body)
                                                                   throws IOException,
ApiException

Agent Checklist activation API

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

agentChecklistId - Agent Checklist ID (required)

body - Agent checklist activation payload (required)

Returns:

AgentChecklistResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistWithHttpInfo

public ApiResponse<AgentChecklistResponse> postConversationCommunicationAgentchecklistWithHttpInfo(String conversationId,
 String communicationId,
 String agentChecklistId,
 ChecklistActivationPayload body)
                                                                                            throws IOException

Agent Checklist activation API

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

agentChecklistId - Agent Checklist ID (required)

body - Agent checklist activation payload (required)

Returns:

AgentChecklistResponse

Throws:

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklist

public AgentChecklistResponse postConversationCommunicationAgentchecklist(PostConversationCommunicationAgentchecklistRequest request)
                                                                   throws IOException,
ApiException

Agent Checklist activation API

Parameters:

request - The request object

Returns:

AgentChecklistResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklist

public ApiResponse<AgentChecklistResponse> postConversationCommunicationAgentchecklist(ApiRequest<ChecklistActivationPayload> request)
                                                                                throws IOException

Agent Checklist activation API

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistAgentaction

public AgentChecklistResponse postConversationCommunicationAgentchecklistAgentaction(String conversationId,
 String communicationId,
 String agentChecklistId,
 AgentActionPayload body)
                                                                              throws IOException,
ApiException

API invoked to capture an agent action.

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

agentChecklistId - Agent Checklist ID (required)

body - Agent action payload (required)

Returns:

AgentChecklistResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistAgentactionWithHttpInfo

public ApiResponse<AgentChecklistResponse> postConversationCommunicationAgentchecklistAgentactionWithHttpInfo(String conversationId,
 String communicationId,
 String agentChecklistId,
 AgentActionPayload body)
                                                                                                       throws IOException

API invoked to capture an agent action.

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

agentChecklistId - Agent Checklist ID (required)

body - Agent action payload (required)

Returns:

AgentChecklistResponse

Throws:

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistAgentaction

public AgentChecklistResponse postConversationCommunicationAgentchecklistAgentaction(PostConversationCommunicationAgentchecklistAgentactionRequest request)
                                                                              throws IOException,
ApiException

API invoked to capture an agent action.

Parameters:

request - The request object

Returns:

AgentChecklistResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistAgentaction

public ApiResponse<AgentChecklistResponse> postConversationCommunicationAgentchecklistAgentaction(ApiRequest<AgentActionPayload> request)
                                                                                           throws IOException

API invoked to capture an agent action.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistJobs

public ChecklistInferenceJobCreationResponse postConversationCommunicationAgentchecklistJobs(String conversationId,
 String communicationId,
 String agentChecklistId,
 ChecklistInferenceJobPayload body)
                                                                                      throws IOException,
ApiException

Create inference job

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

agentChecklistId - Agent Checklist ID (required)

body - Agent checklist inference job payload (required)

Returns:

ChecklistInferenceJobCreationResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistJobsWithHttpInfo

public ApiResponse<ChecklistInferenceJobCreationResponse> postConversationCommunicationAgentchecklistJobsWithHttpInfo(String conversationId,
 String communicationId,
 String agentChecklistId,
 ChecklistInferenceJobPayload body)
                                                                                                               throws IOException

Create inference job

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

agentChecklistId - Agent Checklist ID (required)

body - Agent checklist inference job payload (required)

Returns:

ChecklistInferenceJobCreationResponse

Throws:

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistJobs

public ChecklistInferenceJobCreationResponse postConversationCommunicationAgentchecklistJobs(PostConversationCommunicationAgentchecklistJobsRequest request)
                                                                                      throws IOException,
ApiException

Create inference job

Parameters:

request - The request object

Returns:

ChecklistInferenceJobCreationResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistJobs

public ApiResponse<ChecklistInferenceJobCreationResponse> postConversationCommunicationAgentchecklistJobs(ApiRequest<ChecklistInferenceJobPayload> request)
                                                                                                   throws IOException

Create inference job

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistsFinalize

public AgentChecklistResponseList postConversationCommunicationAgentchecklistsFinalize(String conversationId,
 String communicationId,
 ChecklistFinalizePayload body)
                                                                                throws IOException,
ApiException

API invoked to finalize agent checklist evaluation.

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

body - Agent checklist finalize payload (required)

Returns:

AgentChecklistResponseList

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistsFinalizeWithHttpInfo

public ApiResponse<AgentChecklistResponseList> postConversationCommunicationAgentchecklistsFinalizeWithHttpInfo(String conversationId,
 String communicationId,
 ChecklistFinalizePayload body)
                                                                                                         throws IOException

API invoked to finalize agent checklist evaluation.

Parameters:

conversationId - Conversation ID (required)

communicationId - Communication ID (required)

body - Agent checklist finalize payload (required)

Returns:

AgentChecklistResponseList

Throws:

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistsFinalize

public AgentChecklistResponseList postConversationCommunicationAgentchecklistsFinalize(PostConversationCommunicationAgentchecklistsFinalizeRequest request)
                                                                                throws IOException,
ApiException

API invoked to finalize agent checklist evaluation.

Parameters:

request - The request object

Returns:

AgentChecklistResponseList

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationCommunicationAgentchecklistsFinalize

public ApiResponse<AgentChecklistResponseList> postConversationCommunicationAgentchecklistsFinalize(ApiRequest<ChecklistFinalizePayload> request)
                                                                                             throws IOException

API invoked to finalize agent checklist evaluation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationCommunicationInternalmessages

public InternalMessageData postConversationCommunicationInternalmessages(String conversationId,
 String communicationId,
 InternalMessageRequest body)
                                                                  throws IOException,
ApiException

Send internal message Send a new internal message for an existing communication.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

body - Message (required)

Returns:

InternalMessageData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationCommunicationInternalmessagesWithHttpInfo

public ApiResponse<InternalMessageData> postConversationCommunicationInternalmessagesWithHttpInfo(String conversationId,
 String communicationId,
 InternalMessageRequest body)
                                                                                           throws IOException

Send internal message Send a new internal message for an existing communication.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

body - Message (required)

Returns:

InternalMessageData

Throws:

IOException - if the request fails to be processed

postConversationCommunicationInternalmessages

public InternalMessageData postConversationCommunicationInternalmessages(PostConversationCommunicationInternalmessagesRequest request)
                                                                  throws IOException,
ApiException

Send internal message Send a new internal message for an existing communication.

Parameters:

request - The request object

Returns:

InternalMessageData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationCommunicationInternalmessages

public ApiResponse<InternalMessageData> postConversationCommunicationInternalmessages(ApiRequest<InternalMessageRequest> request)
                                                                               throws IOException

Send internal message Send a new internal message for an existing communication.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationDisconnect

public String postConversationDisconnect(String conversationId)
                                  throws IOException,
ApiException

Performs a full conversation teardown. Issues disconnect requests for any connected media. Applies a system wrap-up code to any participants that are pending wrap-up. This is not intended to be the normal way of ending interactions but is available in the event of problems with the application to allow a resynchronization of state across all components. It is recommended that users submit a support case if they are relying on this endpoint systematically as there is likely something that needs investigation.

Parameters:

conversationId - conversation ID (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationDisconnectWithHttpInfo

public ApiResponse<String> postConversationDisconnectWithHttpInfo(String conversationId)
                                                           throws IOException

Performs a full conversation teardown. Issues disconnect requests for any connected media. Applies a system wrap-up code to any participants that are pending wrap-up. This is not intended to be the normal way of ending interactions but is available in the event of problems with the application to allow a resynchronization of state across all components. It is recommended that users submit a support case if they are relying on this endpoint systematically as there is likely something that needs investigation.

Parameters:

conversationId - conversation ID (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

postConversationDisconnect

public String postConversationDisconnect(PostConversationDisconnectRequest request)
                                  throws IOException,
ApiException

Performs a full conversation teardown. Issues disconnect requests for any connected media. Applies a system wrap-up code to any participants that are pending wrap-up. This is not intended to be the normal way of ending interactions but is available in the event of problems with the application to allow a resynchronization of state across all components. It is recommended that users submit a support case if they are relying on this endpoint systematically as there is likely something that needs investigation.

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationDisconnect

public ApiResponse<String> postConversationDisconnect(ApiRequest<Void> request)
                                               throws IOException

Performs a full conversation teardown. Issues disconnect requests for any connected media. Applies a system wrap-up code to any participants that are pending wrap-up. This is not intended to be the normal way of ending interactions but is available in the event of problems with the application to allow a resynchronization of state across all components. It is recommended that users submit a support case if they are relying on this endpoint systematically as there is likely something that needs investigation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationParticipantCallbacks

public void postConversationParticipantCallbacks(String conversationId,
 String participantId,
 CreateCallbackOnConversationCommand body)
                                          throws IOException,
ApiException

Create a new callback for the specified participant on the conversation.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantCallbacksWithHttpInfo

public ApiResponse<Void> postConversationParticipantCallbacksWithHttpInfo(String conversationId,
 String participantId,
 CreateCallbackOnConversationCommand body)
                                                                   throws IOException

Create a new callback for the specified participant on the conversation.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - (optional)

Throws:

IOException - if the request fails to be processed

postConversationParticipantCallbacks

public void postConversationParticipantCallbacks(PostConversationParticipantCallbacksRequest request)
                                          throws IOException,
ApiException

Create a new callback for the specified participant on the conversation.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantCallbacks

public ApiResponse<Void> postConversationParticipantCallbacks(ApiRequest<CreateCallbackOnConversationCommand> request)
                                                       throws IOException

Create a new callback for the specified participant on the conversation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationParticipantDigits

public void postConversationParticipantDigits(String conversationId,
 String participantId,
 Digits body)
                                       throws IOException,
ApiException

Sends DTMF to the participant

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Digits (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantDigitsWithHttpInfo

public ApiResponse<Void> postConversationParticipantDigitsWithHttpInfo(String conversationId,
 String participantId,
 Digits body)
                                                                throws IOException

Sends DTMF to the participant

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Digits (optional)

Throws:

IOException - if the request fails to be processed

postConversationParticipantDigits

public void postConversationParticipantDigits(PostConversationParticipantDigitsRequest request)
                                       throws IOException,
ApiException

Sends DTMF to the participant

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantDigits

public ApiResponse<Void> postConversationParticipantDigits(ApiRequest<Digits> request)
                                                    throws IOException

Sends DTMF to the participant

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationParticipantInternalmessagesUsersCommunications

public MessagingConferResponse postConversationParticipantInternalmessagesUsersCommunications(String conversationId,
 String participantId,
 MessagingConferWithUserRequest body)
                                                                                       throws IOException,
ApiException

Setup internal message communication with user The target user of the digital consultation must have the `conversation:internalMessaging:accept` permission.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Confer request (required)

Returns:

MessagingConferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantInternalmessagesUsersCommunicationsWithHttpInfo

public ApiResponse<MessagingConferResponse> postConversationParticipantInternalmessagesUsersCommunicationsWithHttpInfo(String conversationId,
 String participantId,
 MessagingConferWithUserRequest body)
                                                                                                                throws IOException

Setup internal message communication with user The target user of the digital consultation must have the `conversation:internalMessaging:accept` permission.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Confer request (required)

Returns:

MessagingConferResponse

Throws:

IOException - if the request fails to be processed

postConversationParticipantInternalmessagesUsersCommunications

public MessagingConferResponse postConversationParticipantInternalmessagesUsersCommunications(PostConversationParticipantInternalmessagesUsersCommunicationsRequest request)
                                                                                       throws IOException,
ApiException

Setup internal message communication with user The target user of the digital consultation must have the `conversation:internalMessaging:accept` permission.

Parameters:

request - The request object

Returns:

MessagingConferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantInternalmessagesUsersCommunications

public ApiResponse<MessagingConferResponse> postConversationParticipantInternalmessagesUsersCommunications(ApiRequest<MessagingConferWithUserRequest> request)
                                                                                                    throws IOException

Setup internal message communication with user The target user of the digital consultation must have the `conversation:internalMessaging:accept` permission.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationParticipantReplace

public void postConversationParticipantReplace(String conversationId,
 String participantId,
 TransferRequest body)
                                        throws IOException,
ApiException

Deprecated.

Replace this participant (Deprecated) This endpoint is deprecated. Use one of the following endpoints instead: /transfer, /replace/agent, /replace/queue, or /replace/contact/external.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Transfer request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantReplaceWithHttpInfo

public ApiResponse<Void> postConversationParticipantReplaceWithHttpInfo(String conversationId,
 String participantId,
 TransferRequest body)
                                                                 throws IOException

Deprecated.

Replace this participant (Deprecated) This endpoint is deprecated. Use one of the following endpoints instead: /transfer, /replace/agent, /replace/queue, or /replace/contact/external.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Transfer request (required)

Throws:

IOException - if the request fails to be processed

postConversationParticipantReplace

public void postConversationParticipantReplace(PostConversationParticipantReplaceRequest request)
                                        throws IOException,
ApiException

Deprecated.

Replace this participant (Deprecated) This endpoint is deprecated. Use one of the following endpoints instead: /transfer, /replace/agent, /replace/queue, or /replace/contact/external.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantReplace

public ApiResponse<Void> postConversationParticipantReplace(ApiRequest<TransferRequest> request)
                                                     throws IOException

Deprecated.

Replace this participant (Deprecated) This endpoint is deprecated. Use one of the following endpoints instead: /transfer, /replace/agent, /replace/queue, or /replace/contact/external.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationParticipantReplaceAgent

public void postConversationParticipantReplaceAgent(String conversationId,
 String participantId,
 TransferToAgentRequest body)
                                             throws IOException,
ApiException

Replace this participant with the specified agent

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Transfer request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantReplaceAgentWithHttpInfo

public ApiResponse<Void> postConversationParticipantReplaceAgentWithHttpInfo(String conversationId,
 String participantId,
 TransferToAgentRequest body)
                                                                      throws IOException

Replace this participant with the specified agent

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Transfer request (required)

Throws:

IOException - if the request fails to be processed

postConversationParticipantReplaceAgent

public void postConversationParticipantReplaceAgent(PostConversationParticipantReplaceAgentRequest request)
                                             throws IOException,
ApiException

Replace this participant with the specified agent

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantReplaceAgent

public ApiResponse<Void> postConversationParticipantReplaceAgent(ApiRequest<TransferToAgentRequest> request)
                                                          throws IOException

Replace this participant with the specified agent

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationParticipantReplaceContactExternal

public void postConversationParticipantReplaceContactExternal(String conversationId,
 String participantId,
 TransferToExternalContactRequest body)
                                                       throws IOException,
ApiException

Replace this participant with the an external contact

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Transfer request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantReplaceContactExternalWithHttpInfo

public ApiResponse<Void> postConversationParticipantReplaceContactExternalWithHttpInfo(String conversationId,
 String participantId,
 TransferToExternalContactRequest body)
                                                                                throws IOException

Replace this participant with the an external contact

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Transfer request (required)

Throws:

IOException - if the request fails to be processed

postConversationParticipantReplaceContactExternal

public void postConversationParticipantReplaceContactExternal(PostConversationParticipantReplaceContactExternalRequest request)
                                                       throws IOException,
ApiException

Replace this participant with the an external contact

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantReplaceContactExternal

public ApiResponse<Void> postConversationParticipantReplaceContactExternal(ApiRequest<TransferToExternalContactRequest> request)
                                                                    throws IOException

Replace this participant with the an external contact

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationParticipantReplaceExternal

public void postConversationParticipantReplaceExternal(String conversationId,
 String participantId,
 TransferToExternalRequest body)
                                                throws IOException,
ApiException

Deprecated.

Replace this participant with the an external contact (Deprecated) This endpoint is deprecated. Use /replace/contact/external endpoint instead.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Transfer request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantReplaceExternalWithHttpInfo

public ApiResponse<Void> postConversationParticipantReplaceExternalWithHttpInfo(String conversationId,
 String participantId,
 TransferToExternalRequest body)
                                                                         throws IOException

Deprecated.

Replace this participant with the an external contact (Deprecated) This endpoint is deprecated. Use /replace/contact/external endpoint instead.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Transfer request (required)

Throws:

IOException - if the request fails to be processed

postConversationParticipantReplaceExternal

public void postConversationParticipantReplaceExternal(PostConversationParticipantReplaceExternalRequest request)
                                                throws IOException,
ApiException

Deprecated.

Replace this participant with the an external contact (Deprecated) This endpoint is deprecated. Use /replace/contact/external endpoint instead.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantReplaceExternal

public ApiResponse<Void> postConversationParticipantReplaceExternal(ApiRequest<TransferToExternalRequest> request)
                                                             throws IOException

Deprecated.

Replace this participant with the an external contact (Deprecated) This endpoint is deprecated. Use /replace/contact/external endpoint instead.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationParticipantReplaceQueue

public void postConversationParticipantReplaceQueue(String conversationId,
 String participantId,
 TransferToQueueRequest body)
                                             throws IOException,
ApiException

Replace this participant with the specified queue

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Transfer request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantReplaceQueueWithHttpInfo

public ApiResponse<Void> postConversationParticipantReplaceQueueWithHttpInfo(String conversationId,
 String participantId,
 TransferToQueueRequest body)
                                                                      throws IOException

Replace this participant with the specified queue

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Transfer request (required)

Throws:

IOException - if the request fails to be processed

postConversationParticipantReplaceQueue

public void postConversationParticipantReplaceQueue(PostConversationParticipantReplaceQueueRequest request)
                                             throws IOException,
ApiException

Replace this participant with the specified queue

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantReplaceQueue

public ApiResponse<Void> postConversationParticipantReplaceQueue(ApiRequest<TransferToQueueRequest> request)
                                                          throws IOException

Replace this participant with the specified queue

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationParticipantSecureivrsessions

public SecureSession postConversationParticipantSecureivrsessions(String conversationId,
 String participantId,
 CreateSecureSession body)
                                                           throws IOException,
ApiException

Create secure IVR session. Only a participant in the conversation can invoke a secure IVR.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - (optional)

Returns:

SecureSession

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantSecureivrsessionsWithHttpInfo

public ApiResponse<SecureSession> postConversationParticipantSecureivrsessionsWithHttpInfo(String conversationId,
 String participantId,
 CreateSecureSession body)
                                                                                    throws IOException

Create secure IVR session. Only a participant in the conversation can invoke a secure IVR.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - (optional)

Returns:

SecureSession

Throws:

IOException - if the request fails to be processed

postConversationParticipantSecureivrsessions

public SecureSession postConversationParticipantSecureivrsessions(PostConversationParticipantSecureivrsessionsRequest request)
                                                           throws IOException,
ApiException

Create secure IVR session. Only a participant in the conversation can invoke a secure IVR.

Parameters:

request - The request object

Returns:

SecureSession

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantSecureivrsessions

public ApiResponse<SecureSession> postConversationParticipantSecureivrsessions(ApiRequest<CreateSecureSession> request)
                                                                        throws IOException

Create secure IVR session. Only a participant in the conversation can invoke a secure IVR.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationParticipantTransfer

public void postConversationParticipantTransfer(String conversationId,
 String participantId,
 TransferToAddressRequest body)
                                         throws IOException,
ApiException

Replace this participant by another one using the address of the destination.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Transfer request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantTransferWithHttpInfo

public ApiResponse<Void> postConversationParticipantTransferWithHttpInfo(String conversationId,
 String participantId,
 TransferToAddressRequest body)
                                                                  throws IOException

Replace this participant by another one using the address of the destination.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

body - Transfer request (required)

Throws:

IOException - if the request fails to be processed

postConversationParticipantTransfer

public void postConversationParticipantTransfer(PostConversationParticipantTransferRequest request)
                                         throws IOException,
ApiException

Replace this participant by another one using the address of the destination.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationParticipantTransfer

public ApiResponse<Void> postConversationParticipantTransfer(ApiRequest<TransferToAddressRequest> request)
                                                      throws IOException

Replace this participant by another one using the address of the destination.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationSuggestionEngagement

public SuggestionEngagement postConversationSuggestionEngagement(String conversationId,
 String suggestionId,
 SuggestionEngagement body)
                                                          throws IOException,
ApiException

Save an engagement on the suggestion.

Parameters:

conversationId - Conversation ID (required)

suggestionId - Suggestion ID (required)

body - (required)

Returns:

SuggestionEngagement

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationSuggestionEngagementWithHttpInfo

public ApiResponse<SuggestionEngagement> postConversationSuggestionEngagementWithHttpInfo(String conversationId,
 String suggestionId,
 SuggestionEngagement body)
                                                                                   throws IOException

Save an engagement on the suggestion.

Parameters:

conversationId - Conversation ID (required)

suggestionId - Suggestion ID (required)

body - (required)

Returns:

SuggestionEngagement

Throws:

IOException - if the request fails to be processed

postConversationSuggestionEngagement

public SuggestionEngagement postConversationSuggestionEngagement(PostConversationSuggestionEngagementRequest request)
                                                          throws IOException,
ApiException

Save an engagement on the suggestion.

Parameters:

request - The request object

Returns:

SuggestionEngagement

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationSuggestionEngagement

public ApiResponse<SuggestionEngagement> postConversationSuggestionEngagement(ApiRequest<SuggestionEngagement> request)
                                                                       throws IOException

Save an engagement on the suggestion.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationSuggestionsFeedback

public void postConversationSuggestionsFeedback(String conversationId,
 Feedback body)
                                         throws IOException,
ApiException

Deprecated.

Suggestion feedback. Google Agent Assist offering within Genesys will no longer be supported

Parameters:

conversationId - Conversation ID (required)

body - SuggestionFeedback (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationSuggestionsFeedbackWithHttpInfo

public ApiResponse<Void> postConversationSuggestionsFeedbackWithHttpInfo(String conversationId,
 Feedback body)
                                                                  throws IOException

Deprecated.

Suggestion feedback. Google Agent Assist offering within Genesys will no longer be supported

Parameters:

conversationId - Conversation ID (required)

body - SuggestionFeedback (required)

Throws:

IOException - if the request fails to be processed

postConversationSuggestionsFeedback

public void postConversationSuggestionsFeedback(PostConversationSuggestionsFeedbackRequest request)
                                         throws IOException,
ApiException

Deprecated.

Suggestion feedback. Google Agent Assist offering within Genesys will no longer be supported

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationSuggestionsFeedback

public ApiResponse<Void> postConversationSuggestionsFeedback(ApiRequest<Feedback> request)
                                                      throws IOException

Deprecated.

Suggestion feedback. Google Agent Assist offering within Genesys will no longer be supported

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationSummaryFeedback

public void postConversationSummaryFeedback(String conversationId,
 String summaryId,
 FeedbackAddRequest body)
                                     throws IOException,
ApiException

Submit feedback for the summary.

Parameters:

conversationId - Conversation ID (required)

summaryId - Summary ID (required)

body - (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationSummaryFeedbackWithHttpInfo

public ApiResponse<Void> postConversationSummaryFeedbackWithHttpInfo(String conversationId,
 String summaryId,
 FeedbackAddRequest body)
                                                              throws IOException

Submit feedback for the summary.

Parameters:

conversationId - Conversation ID (required)

summaryId - Summary ID (required)

body - (optional)

Throws:

IOException - if the request fails to be processed

postConversationSummaryFeedback

public void postConversationSummaryFeedback(PostConversationSummaryFeedbackRequest request)
                                     throws IOException,
ApiException

Submit feedback for the summary.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationSummaryFeedback

public ApiResponse<Void> postConversationSummaryFeedback(ApiRequest<FeedbackAddRequest> request)
                                                  throws IOException

Submit feedback for the summary.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCall

public Conversation postConversationsCall(String conversationId,
 CallCommand body)
                                   throws IOException,
ApiException

Place a new call as part of a callback conversation.

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallWithHttpInfo

public ApiResponse<Conversation> postConversationsCallWithHttpInfo(String conversationId,
 CallCommand body)
                                                            throws IOException

Place a new call as part of a callback conversation.

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

IOException - if the request fails to be processed

postConversationsCall

public Conversation postConversationsCall(PostConversationsCallRequest request)
                                   throws IOException,
ApiException

Place a new call as part of a callback conversation.

Parameters:

request - The request object

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCall

public ApiResponse<Conversation> postConversationsCall(ApiRequest<CallCommand> request)
                                                throws IOException

Place a new call as part of a callback conversation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantBarge

public void postConversationsCallParticipantBarge(String conversationId,
 String participantId)
                                           throws IOException,
ApiException

Barge a given participant's call creating a barged in conference of connected participants.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantBargeWithHttpInfo

public ApiResponse<Void> postConversationsCallParticipantBargeWithHttpInfo(String conversationId,
 String participantId)
                                                                    throws IOException

Barge a given participant's call creating a barged in conference of connected participants.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantBarge

public void postConversationsCallParticipantBarge(PostConversationsCallParticipantBargeRequest request)
                                           throws IOException,
ApiException

Barge a given participant's call creating a barged in conference of connected participants.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantBarge

public ApiResponse<Void> postConversationsCallParticipantBarge(ApiRequest<Void> request)
                                                        throws IOException

Barge a given participant's call creating a barged in conference of connected participants.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantCoach

public void postConversationsCallParticipantCoach(String conversationId,
 String participantId)
                                           throws IOException,
ApiException

Listen in on the conversation from the point of view of a given participant while speaking to just the given participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantCoachWithHttpInfo

public ApiResponse<Void> postConversationsCallParticipantCoachWithHttpInfo(String conversationId,
 String participantId)
                                                                    throws IOException

Listen in on the conversation from the point of view of a given participant while speaking to just the given participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantCoach

public void postConversationsCallParticipantCoach(PostConversationsCallParticipantCoachRequest request)
                                           throws IOException,
ApiException

Listen in on the conversation from the point of view of a given participant while speaking to just the given participant.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantCoach

public ApiResponse<Void> postConversationsCallParticipantCoach(ApiRequest<Void> request)
                                                        throws IOException

Listen in on the conversation from the point of view of a given participant while speaking to just the given participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantCommunicationWrapup

public void postConversationsCallParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                         throws IOException,
ApiException

Apply wrap-up for this conversation communication

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<Void> postConversationsCallParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                                                  throws IOException

Apply wrap-up for this conversation communication

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantCommunicationWrapup

public void postConversationsCallParticipantCommunicationWrapup(PostConversationsCallParticipantCommunicationWrapupRequest request)
                                                         throws IOException,
ApiException

Apply wrap-up for this conversation communication

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantCommunicationWrapup

public ApiResponse<Void> postConversationsCallParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)
                                                                      throws IOException

Apply wrap-up for this conversation communication

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantConsult

public ConsultTransferResponse postConversationsCallParticipantConsult(String conversationId,
 String participantId,
 ConsultTransfer body)
                                                                throws IOException,
ApiException

Deprecated.

Initiate and update consult transfer (Deprecated) This endpoint is deprecated. Use one of the following endpoints instead: /voice/consult, /consult/agent, /consult/queue, or /consult/contact/external.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Destination address & initial speak to (required)

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantConsultWithHttpInfo

public ApiResponse<ConsultTransferResponse> postConversationsCallParticipantConsultWithHttpInfo(String conversationId,
 String participantId,
 ConsultTransfer body)
                                                                                         throws IOException

Deprecated.

Initiate and update consult transfer (Deprecated) This endpoint is deprecated. Use one of the following endpoints instead: /voice/consult, /consult/agent, /consult/queue, or /consult/contact/external.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Destination address & initial speak to (required)

Returns:

ConsultTransferResponse

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantConsult

public ConsultTransferResponse postConversationsCallParticipantConsult(PostConversationsCallParticipantConsultRequest request)
                                                                throws IOException,
ApiException

Deprecated.

Initiate and update consult transfer (Deprecated) This endpoint is deprecated. Use one of the following endpoints instead: /voice/consult, /consult/agent, /consult/queue, or /consult/contact/external.

Parameters:

request - The request object

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantConsult

public ApiResponse<ConsultTransferResponse> postConversationsCallParticipantConsult(ApiRequest<ConsultTransfer> request)
                                                                             throws IOException

Deprecated.

Initiate and update consult transfer (Deprecated) This endpoint is deprecated. Use one of the following endpoints instead: /voice/consult, /consult/agent, /consult/queue, or /consult/contact/external.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantConsultAgent

public ConsultTransferResponse postConversationsCallParticipantConsultAgent(String conversationId,
 String participantId,
 ConsultTransferToAgent body)
                                                                     throws IOException,
ApiException

Initiate a consult transfer to an agent

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Destination agent & initial speak to (required)

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantConsultAgentWithHttpInfo

public ApiResponse<ConsultTransferResponse> postConversationsCallParticipantConsultAgentWithHttpInfo(String conversationId,
 String participantId,
 ConsultTransferToAgent body)
                                                                                              throws IOException

Initiate a consult transfer to an agent

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Destination agent & initial speak to (required)

Returns:

ConsultTransferResponse

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantConsultAgent

public ConsultTransferResponse postConversationsCallParticipantConsultAgent(PostConversationsCallParticipantConsultAgentRequest request)
                                                                     throws IOException,
ApiException

Initiate a consult transfer to an agent

Parameters:

request - The request object

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantConsultAgent

public ApiResponse<ConsultTransferResponse> postConversationsCallParticipantConsultAgent(ApiRequest<ConsultTransferToAgent> request)
                                                                                  throws IOException

Initiate a consult transfer to an agent

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantConsultContactExternal

public ConsultTransferResponse postConversationsCallParticipantConsultContactExternal(String conversationId,
 String participantId,
 ConsultTransferToExternalContact body)
                                                                               throws IOException,
ApiException

Initiate a consult transfer to an external contact

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Destination address & initial speak to (required)

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantConsultContactExternalWithHttpInfo

public ApiResponse<ConsultTransferResponse> postConversationsCallParticipantConsultContactExternalWithHttpInfo(String conversationId,
 String participantId,
 ConsultTransferToExternalContact body)
                                                                                                        throws IOException

Initiate a consult transfer to an external contact

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Destination address & initial speak to (required)

Returns:

ConsultTransferResponse

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantConsultContactExternal

public ConsultTransferResponse postConversationsCallParticipantConsultContactExternal(PostConversationsCallParticipantConsultContactExternalRequest request)
                                                                               throws IOException,
ApiException

Initiate a consult transfer to an external contact

Parameters:

request - The request object

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantConsultContactExternal

public ApiResponse<ConsultTransferResponse> postConversationsCallParticipantConsultContactExternal(ApiRequest<ConsultTransferToExternalContact> request)
                                                                                            throws IOException

Initiate a consult transfer to an external contact

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantConsultExternal

public ConsultTransferResponse postConversationsCallParticipantConsultExternal(String conversationId,
 String participantId,
 ConsultTransferToExternal body)
                                                                        throws IOException,
ApiException

Deprecated.

Initiate a consult transfer to an external contact (Deprecated) This endpoint is deprecated. Use /consult/contact/external endpoints instead.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Destination address & initial speak to (required)

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantConsultExternalWithHttpInfo

public ApiResponse<ConsultTransferResponse> postConversationsCallParticipantConsultExternalWithHttpInfo(String conversationId,
 String participantId,
 ConsultTransferToExternal body)
                                                                                                 throws IOException

Deprecated.

Initiate a consult transfer to an external contact (Deprecated) This endpoint is deprecated. Use /consult/contact/external endpoints instead.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Destination address & initial speak to (required)

Returns:

ConsultTransferResponse

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantConsultExternal

public ConsultTransferResponse postConversationsCallParticipantConsultExternal(PostConversationsCallParticipantConsultExternalRequest request)
                                                                        throws IOException,
ApiException

Deprecated.

Initiate a consult transfer to an external contact (Deprecated) This endpoint is deprecated. Use /consult/contact/external endpoints instead.

Parameters:

request - The request object

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantConsultExternal

public ApiResponse<ConsultTransferResponse> postConversationsCallParticipantConsultExternal(ApiRequest<ConsultTransferToExternal> request)
                                                                                     throws IOException

Deprecated.

Initiate a consult transfer to an external contact (Deprecated) This endpoint is deprecated. Use /consult/contact/external endpoints instead.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantConsultQueue

public ConsultTransferResponse postConversationsCallParticipantConsultQueue(String conversationId,
 String participantId,
 ConsultTransferToQueue body)
                                                                     throws IOException,
ApiException

Initiate a consult transfer to a queue

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Destination queue & initial speak to (required)

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantConsultQueueWithHttpInfo

public ApiResponse<ConsultTransferResponse> postConversationsCallParticipantConsultQueueWithHttpInfo(String conversationId,
 String participantId,
 ConsultTransferToQueue body)
                                                                                              throws IOException

Initiate a consult transfer to a queue

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Destination queue & initial speak to (required)

Returns:

ConsultTransferResponse

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantConsultQueue

public ConsultTransferResponse postConversationsCallParticipantConsultQueue(PostConversationsCallParticipantConsultQueueRequest request)
                                                                     throws IOException,
ApiException

Initiate a consult transfer to a queue

Parameters:

request - The request object

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantConsultQueue

public ApiResponse<ConsultTransferResponse> postConversationsCallParticipantConsultQueue(ApiRequest<ConsultTransferToQueue> request)
                                                                                  throws IOException

Initiate a consult transfer to a queue

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantMonitor

public void postConversationsCallParticipantMonitor(String conversationId,
 String participantId)
                                             throws IOException,
ApiException

Listen in on the conversation from the point of view of a given participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantMonitorWithHttpInfo

public ApiResponse<Void> postConversationsCallParticipantMonitorWithHttpInfo(String conversationId,
 String participantId)
                                                                      throws IOException

Listen in on the conversation from the point of view of a given participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantMonitor

public void postConversationsCallParticipantMonitor(PostConversationsCallParticipantMonitorRequest request)
                                             throws IOException,
ApiException

Listen in on the conversation from the point of view of a given participant.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantMonitor

public ApiResponse<Void> postConversationsCallParticipantMonitor(ApiRequest<Void> request)
                                                          throws IOException

Listen in on the conversation from the point of view of a given participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantReplace

public void postConversationsCallParticipantReplace(String conversationId,
 String participantId,
 TransferRequest body)
                                             throws IOException,
ApiException

Replace this participant with the specified user and/or address

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Transfer request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantReplaceWithHttpInfo

public ApiResponse<Void> postConversationsCallParticipantReplaceWithHttpInfo(String conversationId,
 String participantId,
 TransferRequest body)
                                                                      throws IOException

Replace this participant with the specified user and/or address

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Transfer request (required)

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantReplace

public void postConversationsCallParticipantReplace(PostConversationsCallParticipantReplaceRequest request)
                                             throws IOException,
ApiException

Replace this participant with the specified user and/or address

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantReplace

public ApiResponse<Void> postConversationsCallParticipantReplace(ApiRequest<TransferRequest> request)
                                                          throws IOException

Replace this participant with the specified user and/or address

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantSnippetRecord

public String postConversationsCallParticipantSnippetRecord(String conversationId,
 String participantId,
 SnippetRecordingRequest body)
                                                     throws IOException,
ApiException

Start/stop the snippet recording for a participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - snippetRecordingRequest (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantSnippetRecordWithHttpInfo

public ApiResponse<String> postConversationsCallParticipantSnippetRecordWithHttpInfo(String conversationId,
 String participantId,
 SnippetRecordingRequest body)
                                                                              throws IOException

Start/stop the snippet recording for a participant

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - snippetRecordingRequest (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantSnippetRecord

public String postConversationsCallParticipantSnippetRecord(PostConversationsCallParticipantSnippetRecordRequest request)
                                                     throws IOException,
ApiException

Start/stop the snippet recording for a participant

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantSnippetRecord

public ApiResponse<String> postConversationsCallParticipantSnippetRecord(ApiRequest<SnippetRecordingRequest> request)
                                                                  throws IOException

Start/stop the snippet recording for a participant

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantVoiceConsult

public ConsultTransferResponse postConversationsCallParticipantVoiceConsult(String conversationId,
 String participantId,
 ConsultTransferToAddress body)
                                                                     throws IOException,
ApiException

Initiate voice consult transfer

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Destination address & initial speak to (required)

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantVoiceConsultWithHttpInfo

public ApiResponse<ConsultTransferResponse> postConversationsCallParticipantVoiceConsultWithHttpInfo(String conversationId,
 String participantId,
 ConsultTransferToAddress body)
                                                                                              throws IOException

Initiate voice consult transfer

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Destination address & initial speak to (required)

Returns:

ConsultTransferResponse

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantVoiceConsult

public ConsultTransferResponse postConversationsCallParticipantVoiceConsult(PostConversationsCallParticipantVoiceConsultRequest request)
                                                                     throws IOException,
ApiException

Initiate voice consult transfer

Parameters:

request - The request object

Returns:

ConsultTransferResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantVoiceConsult

public ApiResponse<ConsultTransferResponse> postConversationsCallParticipantVoiceConsult(ApiRequest<ConsultTransferToAddress> request)
                                                                                  throws IOException

Initiate voice consult transfer

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipants

public Conversation postConversationsCallParticipants(String conversationId,
 Conversation body)
                                               throws IOException,
ApiException

Add participants to a conversation

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantsWithHttpInfo

public ApiResponse<Conversation> postConversationsCallParticipantsWithHttpInfo(String conversationId,
 Conversation body)
                                                                        throws IOException

Add participants to a conversation

Parameters:

conversationId - conversationId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipants

public Conversation postConversationsCallParticipants(PostConversationsCallParticipantsRequest request)
                                               throws IOException,
ApiException

Add participants to a conversation

Parameters:

request - The request object

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipants

public ApiResponse<Conversation> postConversationsCallParticipants(ApiRequest<Conversation> request)
                                                            throws IOException

Add participants to a conversation

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantsUserUserId

public Conversation postConversationsCallParticipantsUserUserId(String conversationId,
 String userId,
 Conversation body)
                                                         throws IOException,
ApiException

Add participants to a conversation on behalf of a user

Parameters:

conversationId - conversationId (required)

userId - userId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantsUserUserIdWithHttpInfo

public ApiResponse<Conversation> postConversationsCallParticipantsUserUserIdWithHttpInfo(String conversationId,
 String userId,
 Conversation body)
                                                                                  throws IOException

Add participants to a conversation on behalf of a user

Parameters:

conversationId - conversationId (required)

userId - userId (required)

body - Conversation (required)

Returns:

Conversation

Throws:

IOException - if the request fails to be processed

postConversationsCallParticipantsUserUserId

public Conversation postConversationsCallParticipantsUserUserId(PostConversationsCallParticipantsUserUserIdRequest request)
                                                         throws IOException,
ApiException

Add participants to a conversation on behalf of a user

Parameters:

request - The request object

Returns:

Conversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallParticipantsUserUserId

public ApiResponse<Conversation> postConversationsCallParticipantsUserUserId(ApiRequest<Conversation> request)
                                                                      throws IOException

Add participants to a conversation on behalf of a user

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallbackParticipantCommunicationWrapup

public void postConversationsCallbackParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                             throws IOException,
ApiException

Apply wrap-up for this conversation communication

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallbackParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<Void> postConversationsCallbackParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                                                      throws IOException

Apply wrap-up for this conversation communication

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

IOException - if the request fails to be processed

postConversationsCallbackParticipantCommunicationWrapup

public void postConversationsCallbackParticipantCommunicationWrapup(PostConversationsCallbackParticipantCommunicationWrapupRequest request)
                                                             throws IOException,
ApiException

Apply wrap-up for this conversation communication

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallbackParticipantCommunicationWrapup

public ApiResponse<Void> postConversationsCallbackParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)
                                                                          throws IOException

Apply wrap-up for this conversation communication

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallbackParticipantReplace

public void postConversationsCallbackParticipantReplace(String conversationId,
 String participantId,
 TransferRequest body)
                                                 throws IOException,
ApiException

Replace this participant with the specified user and/or address

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Transfer request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallbackParticipantReplaceWithHttpInfo

public ApiResponse<Void> postConversationsCallbackParticipantReplaceWithHttpInfo(String conversationId,
 String participantId,
 TransferRequest body)
                                                                          throws IOException

Replace this participant with the specified user and/or address

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Transfer request (required)

Throws:

IOException - if the request fails to be processed

postConversationsCallbackParticipantReplace

public void postConversationsCallbackParticipantReplace(PostConversationsCallbackParticipantReplaceRequest request)
                                                 throws IOException,
ApiException

Replace this participant with the specified user and/or address

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallbackParticipantReplace

public ApiResponse<Void> postConversationsCallbackParticipantReplace(ApiRequest<TransferRequest> request)
                                                              throws IOException

Replace this participant with the specified user and/or address

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallbacks

public CreateCallbackResponse postConversationsCallbacks(CreateCallbackCommand body)
                                                  throws IOException,
ApiException

Create a Callback

Parameters:

body - Callback (required)

Returns:

CreateCallbackResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallbacksWithHttpInfo

public ApiResponse<CreateCallbackResponse> postConversationsCallbacksWithHttpInfo(CreateCallbackCommand body)
                                                                           throws IOException

Create a Callback

Parameters:

body - Callback (required)

Returns:

CreateCallbackResponse

Throws:

IOException - if the request fails to be processed

postConversationsCallbacks

public CreateCallbackResponse postConversationsCallbacks(PostConversationsCallbacksRequest request)
                                                  throws IOException,
ApiException

Create a Callback

Parameters:

request - The request object

Returns:

CreateCallbackResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallbacks

public ApiResponse<CreateCallbackResponse> postConversationsCallbacks(ApiRequest<CreateCallbackCommand> request)
                                                               throws IOException

Create a Callback

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallbacksBulkDisconnect

public void postConversationsCallbacksBulkDisconnect(BulkCallbackDisconnectRequest body)
                                              throws IOException,
ApiException

Disconnect multiple scheduled callbacks

Parameters:

body - BulkCallbackDisconnectRequest (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallbacksBulkDisconnectWithHttpInfo

public ApiResponse<Void> postConversationsCallbacksBulkDisconnectWithHttpInfo(BulkCallbackDisconnectRequest body)
                                                                       throws IOException

Disconnect multiple scheduled callbacks

Parameters:

body - BulkCallbackDisconnectRequest (required)

Throws:

IOException - if the request fails to be processed

postConversationsCallbacksBulkDisconnect

public void postConversationsCallbacksBulkDisconnect(PostConversationsCallbacksBulkDisconnectRequest request)
                                              throws IOException,
ApiException

Disconnect multiple scheduled callbacks

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallbacksBulkDisconnect

public ApiResponse<Void> postConversationsCallbacksBulkDisconnect(ApiRequest<BulkCallbackDisconnectRequest> request)
                                                           throws IOException

Disconnect multiple scheduled callbacks

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallbacksBulkUpdate

public BulkCallbackPatchResponse postConversationsCallbacksBulkUpdate(BulkCallbackPatchRequest body)
                                                               throws IOException,
ApiException

Update multiple scheduled callbacks

Parameters:

body - BulkCallbackPatchRequest (required)

Returns:

BulkCallbackPatchResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallbacksBulkUpdateWithHttpInfo

public ApiResponse<BulkCallbackPatchResponse> postConversationsCallbacksBulkUpdateWithHttpInfo(BulkCallbackPatchRequest body)
                                                                                        throws IOException

Update multiple scheduled callbacks

Parameters:

body - BulkCallbackPatchRequest (required)

Returns:

BulkCallbackPatchResponse

Throws:

IOException - if the request fails to be processed

postConversationsCallbacksBulkUpdate

public BulkCallbackPatchResponse postConversationsCallbacksBulkUpdate(PostConversationsCallbacksBulkUpdateRequest request)
                                                               throws IOException,
ApiException

Update multiple scheduled callbacks

Parameters:

request - The request object

Returns:

BulkCallbackPatchResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallbacksBulkUpdate

public ApiResponse<BulkCallbackPatchResponse> postConversationsCallbacksBulkUpdate(ApiRequest<BulkCallbackPatchRequest> request)
                                                                            throws IOException

Update multiple scheduled callbacks

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCalls

public CreateCallResponse postConversationsCalls(CreateCallRequest body)
                                          throws IOException,
ApiException

Create a call conversation

Parameters:

body - Call request (required)

Returns:

CreateCallResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallsWithHttpInfo

public ApiResponse<CreateCallResponse> postConversationsCallsWithHttpInfo(CreateCallRequest body)
                                                                   throws IOException

Create a call conversation

Parameters:

body - Call request (required)

Returns:

CreateCallResponse

Throws:

IOException - if the request fails to be processed

postConversationsCalls

public CreateCallResponse postConversationsCalls(PostConversationsCallsRequest request)
                                          throws IOException,
ApiException

Create a call conversation

Parameters:

request - The request object

Returns:

CreateCallResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCalls

public ApiResponse<CreateCallResponse> postConversationsCalls(ApiRequest<CreateCallRequest> request)
                                                       throws IOException

Create a call conversation

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCallsUserUserId

public CreateCallResponse postConversationsCallsUserUserId(String userId,
 CreateCallRequest body)
                                                    throws IOException,
ApiException

Create a call conversation on behalf of a user

Parameters:

userId - userId (required)

body - Call request (required)

Returns:

CreateCallResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallsUserUserIdWithHttpInfo

public ApiResponse<CreateCallResponse> postConversationsCallsUserUserIdWithHttpInfo(String userId,
 CreateCallRequest body)
                                                                             throws IOException

Create a call conversation on behalf of a user

Parameters:

userId - userId (required)

body - Call request (required)

Returns:

CreateCallResponse

Throws:

IOException - if the request fails to be processed

postConversationsCallsUserUserId

public CreateCallResponse postConversationsCallsUserUserId(PostConversationsCallsUserUserIdRequest request)
                                                    throws IOException,
ApiException

Create a call conversation on behalf of a user

Parameters:

request - The request object

Returns:

CreateCallResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCallsUserUserId

public ApiResponse<CreateCallResponse> postConversationsCallsUserUserId(ApiRequest<CreateCallRequest> request)
                                                                 throws IOException

Create a call conversation on behalf of a user

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsChatCommunicationMessages

public WebChatMessage postConversationsChatCommunicationMessages(String conversationId,
 String communicationId,
 CreateWebChatMessageRequest body)
                                                          throws IOException,
ApiException

Deprecated.

Send a message on behalf of a communication in a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

body - Message (required)

Returns:

WebChatMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsChatCommunicationMessagesWithHttpInfo

public ApiResponse<WebChatMessage> postConversationsChatCommunicationMessagesWithHttpInfo(String conversationId,
 String communicationId,
 CreateWebChatMessageRequest body)
                                                                                   throws IOException

Deprecated.

Send a message on behalf of a communication in a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

body - Message (required)

Returns:

WebChatMessage

Throws:

IOException - if the request fails to be processed

postConversationsChatCommunicationMessages

public WebChatMessage postConversationsChatCommunicationMessages(PostConversationsChatCommunicationMessagesRequest request)
                                                          throws IOException,
ApiException

Deprecated.

Send a message on behalf of a communication in a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

WebChatMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsChatCommunicationMessages

public ApiResponse<WebChatMessage> postConversationsChatCommunicationMessages(ApiRequest<CreateWebChatMessageRequest> request)
                                                                       throws IOException

Deprecated.

Send a message on behalf of a communication in a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsChatCommunicationTyping

public WebChatTyping postConversationsChatCommunicationTyping(String conversationId,
 String communicationId)
                                                       throws IOException,
ApiException

Deprecated.

Send a typing-indicator on behalf of a communication in a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

Returns:

WebChatTyping

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsChatCommunicationTypingWithHttpInfo

public ApiResponse<WebChatTyping> postConversationsChatCommunicationTypingWithHttpInfo(String conversationId,
 String communicationId)
                                                                                throws IOException

Deprecated.

Send a typing-indicator on behalf of a communication in a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

Returns:

WebChatTyping

Throws:

IOException - if the request fails to be processed

postConversationsChatCommunicationTyping

public WebChatTyping postConversationsChatCommunicationTyping(PostConversationsChatCommunicationTypingRequest request)
                                                       throws IOException,
ApiException

Deprecated.

Send a typing-indicator on behalf of a communication in a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

WebChatTyping

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsChatCommunicationTyping

public ApiResponse<WebChatTyping> postConversationsChatCommunicationTyping(ApiRequest<Void> request)
                                                                    throws IOException

Deprecated.

Send a typing-indicator on behalf of a communication in a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsChatParticipantCommunicationWrapup

public void postConversationsChatParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                         throws IOException,
ApiException

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsChatParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<Void> postConversationsChatParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                                                  throws IOException

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

IOException - if the request fails to be processed

postConversationsChatParticipantCommunicationWrapup

public void postConversationsChatParticipantCommunicationWrapup(PostConversationsChatParticipantCommunicationWrapupRequest request)
                                                         throws IOException,
ApiException

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsChatParticipantCommunicationWrapup

public ApiResponse<Void> postConversationsChatParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)
                                                                      throws IOException

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsChatParticipantReplace

public void postConversationsChatParticipantReplace(String conversationId,
 String participantId,
 TransferRequest body)
                                             throws IOException,
ApiException

Deprecated.

Replace this participant with the specified user and/or address This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Transfer request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsChatParticipantReplaceWithHttpInfo

public ApiResponse<Void> postConversationsChatParticipantReplaceWithHttpInfo(String conversationId,
 String participantId,
 TransferRequest body)
                                                                      throws IOException

Deprecated.

Replace this participant with the specified user and/or address This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Transfer request (required)

Throws:

IOException - if the request fails to be processed

postConversationsChatParticipantReplace

public void postConversationsChatParticipantReplace(PostConversationsChatParticipantReplaceRequest request)
                                             throws IOException,
ApiException

Deprecated.

Replace this participant with the specified user and/or address This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsChatParticipantReplace

public ApiResponse<Void> postConversationsChatParticipantReplace(ApiRequest<TransferRequest> request)
                                                          throws IOException

Deprecated.

Replace this participant with the specified user and/or address This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsChats

public ChatConversation postConversationsChats(CreateWebChatRequest body)
                                        throws IOException,
ApiException

Deprecated.

Create a web chat conversation This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

body - Create web chat request (required)

Returns:

ChatConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsChatsWithHttpInfo

public ApiResponse<ChatConversation> postConversationsChatsWithHttpInfo(CreateWebChatRequest body)
                                                                 throws IOException

Deprecated.

Create a web chat conversation This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

body - Create web chat request (required)

Returns:

ChatConversation

Throws:

IOException - if the request fails to be processed

postConversationsChats

public ChatConversation postConversationsChats(PostConversationsChatsRequest request)
                                        throws IOException,
ApiException

Deprecated.

Create a web chat conversation This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

ChatConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsChats

public ApiResponse<ChatConversation> postConversationsChats(ApiRequest<CreateWebChatRequest> request)
                                                     throws IOException

Deprecated.

Create a web chat conversation This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCobrowsesessionParticipantCommunicationWrapup

public void postConversationsCobrowsesessionParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                                    throws IOException,
ApiException

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCobrowsesessionParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<Void> postConversationsCobrowsesessionParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                                                             throws IOException

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

IOException - if the request fails to be processed

postConversationsCobrowsesessionParticipantCommunicationWrapup

public void postConversationsCobrowsesessionParticipantCommunicationWrapup(PostConversationsCobrowsesessionParticipantCommunicationWrapupRequest request)
                                                                    throws IOException,
ApiException

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCobrowsesessionParticipantCommunicationWrapup

public ApiResponse<Void> postConversationsCobrowsesessionParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)
                                                                                 throws IOException

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCobrowsesessionParticipantReplace

public void postConversationsCobrowsesessionParticipantReplace(String conversationId,
 String participantId,
 TransferRequest body)
                                                        throws IOException,
ApiException

Deprecated.

Replace this participant with the specified user and/or address This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCobrowsesessionParticipantReplaceWithHttpInfo

public ApiResponse<Void> postConversationsCobrowsesessionParticipantReplaceWithHttpInfo(String conversationId,
 String participantId,
 TransferRequest body)
                                                                                 throws IOException

Deprecated.

Replace this participant with the specified user and/or address This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - (optional)

Throws:

IOException - if the request fails to be processed

postConversationsCobrowsesessionParticipantReplace

public void postConversationsCobrowsesessionParticipantReplace(PostConversationsCobrowsesessionParticipantReplaceRequest request)
                                                        throws IOException,
ApiException

Deprecated.

Replace this participant with the specified user and/or address This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCobrowsesessionParticipantReplace

public ApiResponse<Void> postConversationsCobrowsesessionParticipantReplace(ApiRequest<TransferRequest> request)
                                                                     throws IOException

Deprecated.

Replace this participant with the specified user and/or address This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCustomattributesSchemas

public ConversationDataSchema postConversationsCustomattributesSchemas(ConversationJsonSchemaRequest body)
                                                                throws IOException,
ApiException

Create a schema

Parameters:

body - Schema create request body (required)

Returns:

ConversationDataSchema

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCustomattributesSchemasWithHttpInfo

public ApiResponse<ConversationDataSchema> postConversationsCustomattributesSchemasWithHttpInfo(ConversationJsonSchemaRequest body)
                                                                                         throws IOException

Create a schema

Parameters:

body - Schema create request body (required)

Returns:

ConversationDataSchema

Throws:

IOException - if the request fails to be processed

postConversationsCustomattributesSchemas

public ConversationDataSchema postConversationsCustomattributesSchemas(PostConversationsCustomattributesSchemasRequest request)
                                                                throws IOException,
ApiException

Create a schema

Parameters:

request - The request object

Returns:

ConversationDataSchema

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCustomattributesSchemas

public ApiResponse<ConversationDataSchema> postConversationsCustomattributesSchemas(ApiRequest<ConversationJsonSchemaRequest> request)
                                                                             throws IOException

Create a schema

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsCustomattributesSearch

public JsonSearchResponse postConversationsCustomattributesSearch(ConversationCustomAttributesSearchRequest body)
                                                           throws IOException,
ApiException

Search resources.

Parameters:

body - Search request options (required)

Returns:

JsonSearchResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCustomattributesSearchWithHttpInfo

public ApiResponse<JsonSearchResponse> postConversationsCustomattributesSearchWithHttpInfo(ConversationCustomAttributesSearchRequest body)
                                                                                    throws IOException

Search resources.

Parameters:

body - Search request options (required)

Returns:

JsonSearchResponse

Throws:

IOException - if the request fails to be processed

postConversationsCustomattributesSearch

public JsonSearchResponse postConversationsCustomattributesSearch(PostConversationsCustomattributesSearchRequest request)
                                                           throws IOException,
ApiException

Search resources.

Parameters:

request - The request object

Returns:

JsonSearchResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsCustomattributesSearch

public ApiResponse<JsonSearchResponse> postConversationsCustomattributesSearch(ApiRequest<ConversationCustomAttributesSearchRequest> request)
                                                                        throws IOException

Search resources.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsEmailInboundmessages

public EmailConversation postConversationsEmailInboundmessages(String conversationId,
 InboundMessageRequest body)
                                                        throws IOException,
ApiException

Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.

Parameters:

conversationId - conversationId (required)

body - Send external email reply (required)

Returns:

EmailConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailInboundmessagesWithHttpInfo

public ApiResponse<EmailConversation> postConversationsEmailInboundmessagesWithHttpInfo(String conversationId,
 InboundMessageRequest body)
                                                                                 throws IOException

Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.

Parameters:

conversationId - conversationId (required)

body - Send external email reply (required)

Returns:

EmailConversation

Throws:

IOException - if the request fails to be processed

postConversationsEmailInboundmessages

public EmailConversation postConversationsEmailInboundmessages(PostConversationsEmailInboundmessagesRequest request)
                                                        throws IOException,
ApiException

Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.

Parameters:

request - The request object

Returns:

EmailConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailInboundmessages

public ApiResponse<EmailConversation> postConversationsEmailInboundmessages(ApiRequest<InboundMessageRequest> request)
                                                                     throws IOException

Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsEmailMessages

public EmailMessageReply postConversationsEmailMessages(String conversationId,
 EmailMessage body)
                                                 throws IOException,
ApiException

Send an email reply

Parameters:

conversationId - conversationId (required)

body - Reply (required)

Returns:

EmailMessageReply

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailMessagesWithHttpInfo

public ApiResponse<EmailMessageReply> postConversationsEmailMessagesWithHttpInfo(String conversationId,
 EmailMessage body)
                                                                          throws IOException

Send an email reply

Parameters:

conversationId - conversationId (required)

body - Reply (required)

Returns:

EmailMessageReply

Throws:

IOException - if the request fails to be processed

postConversationsEmailMessages

public EmailMessageReply postConversationsEmailMessages(PostConversationsEmailMessagesRequest request)
                                                 throws IOException,
ApiException

Send an email reply

Parameters:

request - The request object

Returns:

EmailMessageReply

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailMessages

public ApiResponse<EmailMessageReply> postConversationsEmailMessages(ApiRequest<EmailMessage> request)
                                                              throws IOException

Send an email reply

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsEmailMessagesDraftAttachmentsCopy

public EmailMessage postConversationsEmailMessagesDraftAttachmentsCopy(String conversationId,
 CopyAttachmentsRequest body)
                                                                throws IOException,
ApiException

Copy attachments from an email message to the current draft.

Parameters:

conversationId - conversationId (required)

body - Copy Attachment Request (required)

Returns:

EmailMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailMessagesDraftAttachmentsCopyWithHttpInfo

public ApiResponse<EmailMessage> postConversationsEmailMessagesDraftAttachmentsCopyWithHttpInfo(String conversationId,
 CopyAttachmentsRequest body)
                                                                                         throws IOException

Copy attachments from an email message to the current draft.

Parameters:

conversationId - conversationId (required)

body - Copy Attachment Request (required)

Returns:

EmailMessage

Throws:

IOException - if the request fails to be processed

postConversationsEmailMessagesDraftAttachmentsCopy

public EmailMessage postConversationsEmailMessagesDraftAttachmentsCopy(PostConversationsEmailMessagesDraftAttachmentsCopyRequest request)
                                                                throws IOException,
ApiException

Copy attachments from an email message to the current draft.

Parameters:

request - The request object

Returns:

EmailMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailMessagesDraftAttachmentsCopy

public ApiResponse<EmailMessage> postConversationsEmailMessagesDraftAttachmentsCopy(ApiRequest<CopyAttachmentsRequest> request)
                                                                             throws IOException

Copy attachments from an email message to the current draft.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsEmailParticipantCommunicationWrapup

public void postConversationsEmailParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                          throws IOException,
ApiException

Apply wrap-up for this conversation communication

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<Void> postConversationsEmailParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                                                   throws IOException

Apply wrap-up for this conversation communication

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

IOException - if the request fails to be processed

postConversationsEmailParticipantCommunicationWrapup

public void postConversationsEmailParticipantCommunicationWrapup(PostConversationsEmailParticipantCommunicationWrapupRequest request)
                                                          throws IOException,
ApiException

Apply wrap-up for this conversation communication

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailParticipantCommunicationWrapup

public ApiResponse<Void> postConversationsEmailParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)
                                                                       throws IOException

Apply wrap-up for this conversation communication

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsEmailParticipantReplace

public void postConversationsEmailParticipantReplace(String conversationId,
 String participantId,
 TransferRequest body)
                                              throws IOException,
ApiException

Replace this participant with the specified user and/or address

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Transfer request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailParticipantReplaceWithHttpInfo

public ApiResponse<Void> postConversationsEmailParticipantReplaceWithHttpInfo(String conversationId,
 String participantId,
 TransferRequest body)
                                                                       throws IOException

Replace this participant with the specified user and/or address

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Transfer request (required)

Throws:

IOException - if the request fails to be processed

postConversationsEmailParticipantReplace

public void postConversationsEmailParticipantReplace(PostConversationsEmailParticipantReplaceRequest request)
                                              throws IOException,
ApiException

Replace this participant with the specified user and/or address

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailParticipantReplace

public ApiResponse<Void> postConversationsEmailParticipantReplace(ApiRequest<TransferRequest> request)
                                                           throws IOException

Replace this participant with the specified user and/or address

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsEmailReconnect

public void postConversationsEmailReconnect(String conversationId)
                                     throws IOException,
ApiException

Reconnect the user to the most recently disconnected customer on a fully disconnected email conversation This request is not valid when using the Client Credentials OAuth grant.

Parameters:

conversationId - conversationId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailReconnectWithHttpInfo

public ApiResponse<Void> postConversationsEmailReconnectWithHttpInfo(String conversationId)
                                                              throws IOException

Reconnect the user to the most recently disconnected customer on a fully disconnected email conversation This request is not valid when using the Client Credentials OAuth grant.

Parameters:

conversationId - conversationId (required)

Throws:

IOException - if the request fails to be processed

postConversationsEmailReconnect

public void postConversationsEmailReconnect(PostConversationsEmailReconnectRequest request)
                                     throws IOException,
ApiException

Reconnect the user to the most recently disconnected customer on a fully disconnected email conversation This request is not valid when using the Client Credentials OAuth grant.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailReconnect

public ApiResponse<Void> postConversationsEmailReconnect(ApiRequest<Void> request)
                                                  throws IOException

Reconnect the user to the most recently disconnected customer on a fully disconnected email conversation This request is not valid when using the Client Credentials OAuth grant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsEmails

public EmailConversation postConversationsEmails(CreateEmailRequest body)
                                          throws IOException,
ApiException

Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider. If the direction of the the request is OUTBOUND, this will create a conversation to send outbound emails on behalf of a queue.

Parameters:

body - Create email request (required)

Returns:

EmailConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailsWithHttpInfo

public ApiResponse<EmailConversation> postConversationsEmailsWithHttpInfo(CreateEmailRequest body)
                                                                   throws IOException

Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider. If the direction of the the request is OUTBOUND, this will create a conversation to send outbound emails on behalf of a queue.

Parameters:

body - Create email request (required)

Returns:

EmailConversation

Throws:

IOException - if the request fails to be processed

postConversationsEmails

public EmailConversation postConversationsEmails(PostConversationsEmailsRequest request)
                                          throws IOException,
ApiException

Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider. If the direction of the the request is OUTBOUND, this will create a conversation to send outbound emails on behalf of a queue.

Parameters:

request - The request object

Returns:

EmailConversation

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmails

public ApiResponse<EmailConversation> postConversationsEmails(ApiRequest<CreateEmailRequest> request)
                                                       throws IOException

Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider. If the direction of the the request is OUTBOUND, this will create a conversation to send outbound emails on behalf of a queue.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsEmailsAgentless

public AgentlessEmailSendResponseDto postConversationsEmailsAgentless(AgentlessEmailSendRequestDto body)
                                                               throws IOException,
ApiException

Create an email conversation, per API

Parameters:

body - Create agentless email request (required)

Returns:

AgentlessEmailSendResponseDto

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailsAgentlessWithHttpInfo

public ApiResponse<AgentlessEmailSendResponseDto> postConversationsEmailsAgentlessWithHttpInfo(AgentlessEmailSendRequestDto body)
                                                                                        throws IOException

Create an email conversation, per API

Parameters:

body - Create agentless email request (required)

Returns:

AgentlessEmailSendResponseDto

Throws:

IOException - if the request fails to be processed

postConversationsEmailsAgentless

public AgentlessEmailSendResponseDto postConversationsEmailsAgentless(PostConversationsEmailsAgentlessRequest request)
                                                               throws IOException,
ApiException

Create an email conversation, per API

Parameters:

request - The request object

Returns:

AgentlessEmailSendResponseDto

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsEmailsAgentless

public ApiResponse<AgentlessEmailSendResponseDto> postConversationsEmailsAgentless(ApiRequest<AgentlessEmailSendRequestDto> request)
                                                                            throws IOException

Create an email conversation, per API

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsFaxes

public FaxSendResponse postConversationsFaxes(FaxSendRequest body)
                                       throws IOException,
ApiException

Create Fax Conversation

Parameters:

body - Fax (required)

Returns:

FaxSendResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsFaxesWithHttpInfo

public ApiResponse<FaxSendResponse> postConversationsFaxesWithHttpInfo(FaxSendRequest body)
                                                                throws IOException

Create Fax Conversation

Parameters:

body - Fax (required)

Returns:

FaxSendResponse

Throws:

IOException - if the request fails to be processed

postConversationsFaxes

public FaxSendResponse postConversationsFaxes(PostConversationsFaxesRequest request)
                                       throws IOException,
ApiException

Create Fax Conversation

Parameters:

request - The request object

Returns:

FaxSendResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsFaxes

public ApiResponse<FaxSendResponse> postConversationsFaxes(ApiRequest<FaxSendRequest> request)
                                                    throws IOException

Create Fax Conversation

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsKeyconfigurations

public ConversationEncryptionConfiguration postConversationsKeyconfigurations(ConversationEncryptionConfiguration body)
                                                                       throws IOException,
ApiException

Setup configurations for encryption key creation

Parameters:

body - Encryption Configuration (required)

Returns:

ConversationEncryptionConfiguration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsKeyconfigurationsWithHttpInfo

public ApiResponse<ConversationEncryptionConfiguration> postConversationsKeyconfigurationsWithHttpInfo(ConversationEncryptionConfiguration body)
                                                                                                throws IOException

Setup configurations for encryption key creation

Parameters:

body - Encryption Configuration (required)

Returns:

ConversationEncryptionConfiguration

Throws:

IOException - if the request fails to be processed

postConversationsKeyconfigurations

public ConversationEncryptionConfiguration postConversationsKeyconfigurations(PostConversationsKeyconfigurationsRequest request)
                                                                       throws IOException,
ApiException

Setup configurations for encryption key creation

Parameters:

request - The request object

Returns:

ConversationEncryptionConfiguration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsKeyconfigurations

public ApiResponse<ConversationEncryptionConfiguration> postConversationsKeyconfigurations(ApiRequest<ConversationEncryptionConfiguration> request)
                                                                                    throws IOException

Setup configurations for encryption key creation

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsKeyconfigurationsValidate

public ConversationEncryptionConfiguration postConversationsKeyconfigurationsValidate(ConversationEncryptionConfiguration body)
                                                                               throws IOException,
ApiException

Validate encryption key configurations without saving it

Parameters:

body - Encryption Configuration (required)

Returns:

ConversationEncryptionConfiguration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsKeyconfigurationsValidateWithHttpInfo

public ApiResponse<ConversationEncryptionConfiguration> postConversationsKeyconfigurationsValidateWithHttpInfo(ConversationEncryptionConfiguration body)
                                                                                                        throws IOException

Validate encryption key configurations without saving it

Parameters:

body - Encryption Configuration (required)

Returns:

ConversationEncryptionConfiguration

Throws:

IOException - if the request fails to be processed

postConversationsKeyconfigurationsValidate

public ConversationEncryptionConfiguration postConversationsKeyconfigurationsValidate(PostConversationsKeyconfigurationsValidateRequest request)
                                                                               throws IOException,
ApiException

Validate encryption key configurations without saving it

Parameters:

request - The request object

Returns:

ConversationEncryptionConfiguration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsKeyconfigurationsValidate

public ApiResponse<ConversationEncryptionConfiguration> postConversationsKeyconfigurationsValidate(ApiRequest<ConversationEncryptionConfiguration> request)
                                                                                            throws IOException

Validate encryption key configurations without saving it

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageCommunicationMessages

public MessageData postConversationsMessageCommunicationMessages(String conversationId,
 String communicationId,
 AdditionalMessage body,
 Boolean useNormalizedMessage)
                                                          throws IOException,
ApiException

Send message Send message on existing conversation/communication. Only one message body field can be accepted, per request. Example: 1 textBody, 1 mediaId, or 1 messageTemplate.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

body - Message (required)

useNormalizedMessage - If true, response removes deprecated fields (textBody, media) (optional, default to false)

Returns:

MessageData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageCommunicationMessagesWithHttpInfo

public ApiResponse<MessageData> postConversationsMessageCommunicationMessagesWithHttpInfo(String conversationId,
 String communicationId,
 AdditionalMessage body,
 Boolean useNormalizedMessage)
                                                                                   throws IOException

Send message Send message on existing conversation/communication. Only one message body field can be accepted, per request. Example: 1 textBody, 1 mediaId, or 1 messageTemplate.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

body - Message (required)

useNormalizedMessage - If true, response removes deprecated fields (textBody, media) (optional, default to false)

Returns:

MessageData

Throws:

IOException - if the request fails to be processed

postConversationsMessageCommunicationMessages

public MessageData postConversationsMessageCommunicationMessages(PostConversationsMessageCommunicationMessagesRequest request)
                                                          throws IOException,
ApiException

Send message Send message on existing conversation/communication. Only one message body field can be accepted, per request. Example: 1 textBody, 1 mediaId, or 1 messageTemplate.

Parameters:

request - The request object

Returns:

MessageData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageCommunicationMessages

public ApiResponse<MessageData> postConversationsMessageCommunicationMessages(ApiRequest<AdditionalMessage> request)
                                                                       throws IOException

Send message Send message on existing conversation/communication. Only one message body field can be accepted, per request. Example: 1 textBody, 1 mediaId, or 1 messageTemplate.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageCommunicationMessagesMedia

public MessageMediaData postConversationsMessageCommunicationMessagesMedia(String conversationId,
 String communicationId)
                                                                    throws IOException,
ApiException

Deprecated.

Create media See https://developer.genesys.cloud/api/rest/v2/conversations/messaging-media-upload for example usage.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

Returns:

MessageMediaData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageCommunicationMessagesMediaWithHttpInfo

public ApiResponse<MessageMediaData> postConversationsMessageCommunicationMessagesMediaWithHttpInfo(String conversationId,
 String communicationId)
                                                                                             throws IOException

Deprecated.

Create media See https://developer.genesys.cloud/api/rest/v2/conversations/messaging-media-upload for example usage.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

Returns:

MessageMediaData

Throws:

IOException - if the request fails to be processed

postConversationsMessageCommunicationMessagesMedia

public MessageMediaData postConversationsMessageCommunicationMessagesMedia(PostConversationsMessageCommunicationMessagesMediaRequest request)
                                                                    throws IOException,
ApiException

Deprecated.

Create media See https://developer.genesys.cloud/api/rest/v2/conversations/messaging-media-upload for example usage.

Parameters:

request - The request object

Returns:

MessageMediaData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageCommunicationMessagesMedia

public ApiResponse<MessageMediaData> postConversationsMessageCommunicationMessagesMedia(ApiRequest<Void> request)
                                                                                 throws IOException

Deprecated.

Create media See https://developer.genesys.cloud/api/rest/v2/conversations/messaging-media-upload for example usage.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageCommunicationMessagesMediaUploads

public MessageMediaUploadData postConversationsMessageCommunicationMessagesMediaUploads(String conversationId,
 String communicationId,
 UploadMediaRequest body)
                                                                                 throws IOException,
ApiException

Create a URL to upload a message media file See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

body - request (required)

Returns:

MessageMediaUploadData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageCommunicationMessagesMediaUploadsWithHttpInfo

public ApiResponse<MessageMediaUploadData> postConversationsMessageCommunicationMessagesMediaUploadsWithHttpInfo(String conversationId,
 String communicationId,
 UploadMediaRequest body)
                                                                                                          throws IOException

Create a URL to upload a message media file See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

body - request (required)

Returns:

MessageMediaUploadData

Throws:

IOException - if the request fails to be processed

postConversationsMessageCommunicationMessagesMediaUploads

public MessageMediaUploadData postConversationsMessageCommunicationMessagesMediaUploads(PostConversationsMessageCommunicationMessagesMediaUploadsRequest request)
                                                                                 throws IOException,
ApiException

Create a URL to upload a message media file See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.

Parameters:

request - The request object

Returns:

MessageMediaUploadData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageCommunicationMessagesMediaUploads

public ApiResponse<MessageMediaUploadData> postConversationsMessageCommunicationMessagesMediaUploads(ApiRequest<UploadMediaRequest> request)
                                                                                              throws IOException

Create a URL to upload a message media file See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageCommunicationSocialmediaMessages

public SocialMediaMessageData postConversationsMessageCommunicationSocialmediaMessages(String conversationId,
 String communicationId,
 AdditionalSocialMediaMessage body)
                                                                                throws IOException,
ApiException

Send a social media message Send a social media message on existing conversation/communication.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

body - Message (required)

Returns:

SocialMediaMessageData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageCommunicationSocialmediaMessagesWithHttpInfo

public ApiResponse<SocialMediaMessageData> postConversationsMessageCommunicationSocialmediaMessagesWithHttpInfo(String conversationId,
 String communicationId,
 AdditionalSocialMediaMessage body)
                                                                                                         throws IOException

Send a social media message Send a social media message on existing conversation/communication.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

body - Message (required)

Returns:

SocialMediaMessageData

Throws:

IOException - if the request fails to be processed

postConversationsMessageCommunicationSocialmediaMessages

public SocialMediaMessageData postConversationsMessageCommunicationSocialmediaMessages(PostConversationsMessageCommunicationSocialmediaMessagesRequest request)
                                                                                throws IOException,
ApiException

Send a social media message Send a social media message on existing conversation/communication.

Parameters:

request - The request object

Returns:

SocialMediaMessageData

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageCommunicationSocialmediaMessages

public ApiResponse<SocialMediaMessageData> postConversationsMessageCommunicationSocialmediaMessages(ApiRequest<AdditionalSocialMediaMessage> request)
                                                                                             throws IOException

Send a social media message Send a social media message on existing conversation/communication.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageCommunicationTyping

public void postConversationsMessageCommunicationTyping(String conversationId,
 String communicationId,
 MessageTypingEventRequest body)
                                                 throws IOException,
ApiException

Send message typing event Send message typing event for existing conversation/communication.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

body - MessageTypingEvent (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageCommunicationTypingWithHttpInfo

public ApiResponse<Void> postConversationsMessageCommunicationTypingWithHttpInfo(String conversationId,
 String communicationId,
 MessageTypingEventRequest body)
                                                                          throws IOException

Send message typing event Send message typing event for existing conversation/communication.

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

body - MessageTypingEvent (required)

Throws:

IOException - if the request fails to be processed

postConversationsMessageCommunicationTyping

public void postConversationsMessageCommunicationTyping(PostConversationsMessageCommunicationTypingRequest request)
                                                 throws IOException,
ApiException

Send message typing event Send message typing event for existing conversation/communication.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageCommunicationTyping

public ApiResponse<Void> postConversationsMessageCommunicationTyping(ApiRequest<MessageTypingEventRequest> request)
                                                              throws IOException

Send message typing event Send message typing event for existing conversation/communication.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageInboundOpenEvent

public OpenEventNormalizedMessage postConversationsMessageInboundOpenEvent(String integrationId,
 OpenInboundNormalizedEvent body)
                                                                    throws IOException,
ApiException

Send an inbound Open Event Message Send an inbound event message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

integrationId - integrationId (required)

body - NormalizedMessage (required)

Returns:

OpenEventNormalizedMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageInboundOpenEventWithHttpInfo

public ApiResponse<OpenEventNormalizedMessage> postConversationsMessageInboundOpenEventWithHttpInfo(String integrationId,
 OpenInboundNormalizedEvent body)
                                                                                             throws IOException

Send an inbound Open Event Message Send an inbound event message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

integrationId - integrationId (required)

body - NormalizedMessage (required)

Returns:

OpenEventNormalizedMessage

Throws:

IOException - if the request fails to be processed

postConversationsMessageInboundOpenEvent

public OpenEventNormalizedMessage postConversationsMessageInboundOpenEvent(PostConversationsMessageInboundOpenEventRequest request)
                                                                    throws IOException,
ApiException

Send an inbound Open Event Message Send an inbound event message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - The request object

Returns:

OpenEventNormalizedMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageInboundOpenEvent

public ApiResponse<OpenEventNormalizedMessage> postConversationsMessageInboundOpenEvent(ApiRequest<OpenInboundNormalizedEvent> request)
                                                                                 throws IOException

Send an inbound Open Event Message Send an inbound event message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageInboundOpenMessage

public OpenMessageNormalizedMessage postConversationsMessageInboundOpenMessage(String integrationId,
 OpenInboundNormalizedMessage body,
 Boolean prefetchConversationId)
                                                                        throws IOException,
ApiException

Send inbound Open Message Send an inbound message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

integrationId - integrationId (required)

body - NormalizedMessage (required)

prefetchConversationId - Indicates whether or not to prefetch conversationId (optional, default to false)

Returns:

OpenMessageNormalizedMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageInboundOpenMessageWithHttpInfo

public ApiResponse<OpenMessageNormalizedMessage> postConversationsMessageInboundOpenMessageWithHttpInfo(String integrationId,
 OpenInboundNormalizedMessage body,
 Boolean prefetchConversationId)
                                                                                                 throws IOException

Send inbound Open Message Send an inbound message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

integrationId - integrationId (required)

body - NormalizedMessage (required)

prefetchConversationId - Indicates whether or not to prefetch conversationId (optional, default to false)

Returns:

OpenMessageNormalizedMessage

Throws:

IOException - if the request fails to be processed

postConversationsMessageInboundOpenMessage

public OpenMessageNormalizedMessage postConversationsMessageInboundOpenMessage(PostConversationsMessageInboundOpenMessageRequest request)
                                                                        throws IOException,
ApiException

Send inbound Open Message Send an inbound message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - The request object

Returns:

OpenMessageNormalizedMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageInboundOpenMessage

public ApiResponse<OpenMessageNormalizedMessage> postConversationsMessageInboundOpenMessage(ApiRequest<OpenInboundNormalizedMessage> request)
                                                                                     throws IOException

Send inbound Open Message Send an inbound message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageInboundOpenReceipt

public OpenReceiptNormalizedMessage postConversationsMessageInboundOpenReceipt(String integrationId,
 OpenInboundNormalizedReceipt body)
                                                                        throws IOException,
ApiException

Send an inbound Open Receipt Message Send an inbound open Receipt to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

integrationId - integrationId (required)

body - NormalizedMessage (required)

Returns:

OpenReceiptNormalizedMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageInboundOpenReceiptWithHttpInfo

public ApiResponse<OpenReceiptNormalizedMessage> postConversationsMessageInboundOpenReceiptWithHttpInfo(String integrationId,
 OpenInboundNormalizedReceipt body)
                                                                                                 throws IOException

Send an inbound Open Receipt Message Send an inbound open Receipt to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

integrationId - integrationId (required)

body - NormalizedMessage (required)

Returns:

OpenReceiptNormalizedMessage

Throws:

IOException - if the request fails to be processed

postConversationsMessageInboundOpenReceipt

public OpenReceiptNormalizedMessage postConversationsMessageInboundOpenReceipt(PostConversationsMessageInboundOpenReceiptRequest request)
                                                                        throws IOException,
ApiException

Send an inbound Open Receipt Message Send an inbound open Receipt to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - The request object

Returns:

OpenReceiptNormalizedMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageInboundOpenReceipt

public ApiResponse<OpenReceiptNormalizedMessage> postConversationsMessageInboundOpenReceipt(ApiRequest<OpenInboundNormalizedReceipt> request)
                                                                                     throws IOException

Send an inbound Open Receipt Message Send an inbound open Receipt to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageInboundOpenStructuredResponse

public OpenStructuredResponseNormalizedMessage postConversationsMessageInboundOpenStructuredResponse(String integrationId,
 OpenInboundStructuredResponseMessage body)
                                                                                              throws IOException,
ApiException

Send inbound Open Response Send an inbound response for a structured message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

integrationId - integrationId (required)

body - OpenInboundStructuredResponseMessage (required)

Returns:

OpenStructuredResponseNormalizedMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageInboundOpenStructuredResponseWithHttpInfo

public ApiResponse<OpenStructuredResponseNormalizedMessage> postConversationsMessageInboundOpenStructuredResponseWithHttpInfo(String integrationId,
 OpenInboundStructuredResponseMessage body)
                                                                                                                       throws IOException

Send inbound Open Response Send an inbound response for a structured message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

integrationId - integrationId (required)

body - OpenInboundStructuredResponseMessage (required)

Returns:

OpenStructuredResponseNormalizedMessage

Throws:

IOException - if the request fails to be processed

postConversationsMessageInboundOpenStructuredResponse

public OpenStructuredResponseNormalizedMessage postConversationsMessageInboundOpenStructuredResponse(PostConversationsMessageInboundOpenStructuredResponseRequest request)
                                                                                              throws IOException,
ApiException

Send inbound Open Response Send an inbound response for a structured message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - The request object

Returns:

OpenStructuredResponseNormalizedMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageInboundOpenStructuredResponse

public ApiResponse<OpenStructuredResponseNormalizedMessage> postConversationsMessageInboundOpenStructuredResponse(ApiRequest<OpenInboundStructuredResponseMessage> request)
                                                                                                           throws IOException

Send inbound Open Response Send an inbound response for a structured message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageMessagesBulk

public TextMessageListing postConversationsMessageMessagesBulk(String conversationId,
 Boolean useNormalizedMessage,
 List<String> body)
                                                        throws IOException,
ApiException

Get messages in batch The path parameter [conversationId] should contain the conversationId of the conversation being filtered. The body should contain the messageId(s) of messages being requested. For example: [\"a3069a33b-bbb1-4703-9d68-061d9e9db96e\", \"55bc6be3-078c-4a49-a4e6-1e05776ed7e8\"]. The max messages you can request in the body is 1,000. Best practice is to limit to only the messages you need in each request, rather than request large batches by default.

Parameters:

conversationId - (required)

useNormalizedMessage - If true, response removes deprecated fields (textBody, media) (optional, default to false)

body - messageIds (optional)

Returns:

TextMessageListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageMessagesBulkWithHttpInfo

public ApiResponse<TextMessageListing> postConversationsMessageMessagesBulkWithHttpInfo(String conversationId,
 Boolean useNormalizedMessage,
 List<String> body)
                                                                                 throws IOException

Get messages in batch The path parameter [conversationId] should contain the conversationId of the conversation being filtered. The body should contain the messageId(s) of messages being requested. For example: [\"a3069a33b-bbb1-4703-9d68-061d9e9db96e\", \"55bc6be3-078c-4a49-a4e6-1e05776ed7e8\"]. The max messages you can request in the body is 1,000. Best practice is to limit to only the messages you need in each request, rather than request large batches by default.

Parameters:

conversationId - (required)

useNormalizedMessage - If true, response removes deprecated fields (textBody, media) (optional, default to false)

body - messageIds (optional)

Returns:

TextMessageListing

Throws:

IOException - if the request fails to be processed

postConversationsMessageMessagesBulk

public TextMessageListing postConversationsMessageMessagesBulk(PostConversationsMessageMessagesBulkRequest request)
                                                        throws IOException,
ApiException

Get messages in batch The path parameter [conversationId] should contain the conversationId of the conversation being filtered. The body should contain the messageId(s) of messages being requested. For example: [\"a3069a33b-bbb1-4703-9d68-061d9e9db96e\", \"55bc6be3-078c-4a49-a4e6-1e05776ed7e8\"]. The max messages you can request in the body is 1,000. Best practice is to limit to only the messages you need in each request, rather than request large batches by default.

Parameters:

request - The request object

Returns:

TextMessageListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageMessagesBulk

public ApiResponse<TextMessageListing> postConversationsMessageMessagesBulk(ApiRequest<List<String>> request)
                                                                     throws IOException

Get messages in batch The path parameter [conversationId] should contain the conversationId of the conversation being filtered. The body should contain the messageId(s) of messages being requested. For example: [\"a3069a33b-bbb1-4703-9d68-061d9e9db96e\", \"55bc6be3-078c-4a49-a4e6-1e05776ed7e8\"]. The max messages you can request in the body is 1,000. Best practice is to limit to only the messages you need in each request, rather than request large batches by default.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageParticipantCommunicationWrapup

public void postConversationsMessageParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                            throws IOException,
ApiException

Apply wrap-up for this conversation communication

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<Void> postConversationsMessageParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                                                     throws IOException

Apply wrap-up for this conversation communication

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

IOException - if the request fails to be processed

postConversationsMessageParticipantCommunicationWrapup

public void postConversationsMessageParticipantCommunicationWrapup(PostConversationsMessageParticipantCommunicationWrapupRequest request)
                                                            throws IOException,
ApiException

Apply wrap-up for this conversation communication

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageParticipantCommunicationWrapup

public ApiResponse<Void> postConversationsMessageParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)
                                                                         throws IOException

Apply wrap-up for this conversation communication

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageParticipantMonitor

public void postConversationsMessageParticipantMonitor(String conversationId,
 String participantId)
                                                throws IOException,
ApiException

Listen in on the conversation from the point of view of a given participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageParticipantMonitorWithHttpInfo

public ApiResponse<Void> postConversationsMessageParticipantMonitorWithHttpInfo(String conversationId,
 String participantId)
                                                                         throws IOException

Listen in on the conversation from the point of view of a given participant.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

Throws:

IOException - if the request fails to be processed

postConversationsMessageParticipantMonitor

public void postConversationsMessageParticipantMonitor(PostConversationsMessageParticipantMonitorRequest request)
                                                throws IOException,
ApiException

Listen in on the conversation from the point of view of a given participant.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageParticipantMonitor

public ApiResponse<Void> postConversationsMessageParticipantMonitor(ApiRequest<Void> request)
                                                             throws IOException

Listen in on the conversation from the point of view of a given participant.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessageParticipantReplace

public void postConversationsMessageParticipantReplace(String conversationId,
 String participantId,
 TransferRequest body)
                                                throws IOException,
ApiException

Replace this participant with the specified user and/or address

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Transfer request (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageParticipantReplaceWithHttpInfo

public ApiResponse<Void> postConversationsMessageParticipantReplaceWithHttpInfo(String conversationId,
 String participantId,
 TransferRequest body)
                                                                         throws IOException

Replace this participant with the specified user and/or address

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

body - Transfer request (required)

Throws:

IOException - if the request fails to be processed

postConversationsMessageParticipantReplace

public void postConversationsMessageParticipantReplace(PostConversationsMessageParticipantReplaceRequest request)
                                                throws IOException,
ApiException

Replace this participant with the specified user and/or address

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessageParticipantReplace

public ApiResponse<Void> postConversationsMessageParticipantReplace(ApiRequest<TransferRequest> request)
                                                             throws IOException

Replace this participant with the specified user and/or address

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessages

public CreateOutboundMessagingConversationResponse postConversationsMessages(CreateOutboundMessagingConversationRequest body)
                                                                      throws IOException,
ApiException

Create an outbound messaging conversation. If there is an existing conversation between the remote address and the address associated with the queue specified in createOutboundRequest then the result of this request depends on the state of that conversation and the useExistingConversation field of createOutboundRequest. If the existing conversation is in alerting or connected state, then the request will fail. If the existing conversation is disconnected but still within the conversation window then the request will fail unless useExistingConversation is set to true.

Parameters:

body - Create outbound messaging conversation (required)

Returns:

CreateOutboundMessagingConversationResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagesWithHttpInfo

public ApiResponse<CreateOutboundMessagingConversationResponse> postConversationsMessagesWithHttpInfo(CreateOutboundMessagingConversationRequest body)
                                                                                               throws IOException

Create an outbound messaging conversation. If there is an existing conversation between the remote address and the address associated with the queue specified in createOutboundRequest then the result of this request depends on the state of that conversation and the useExistingConversation field of createOutboundRequest. If the existing conversation is in alerting or connected state, then the request will fail. If the existing conversation is disconnected but still within the conversation window then the request will fail unless useExistingConversation is set to true.

Parameters:

body - Create outbound messaging conversation (required)

Returns:

CreateOutboundMessagingConversationResponse

Throws:

IOException - if the request fails to be processed

postConversationsMessages

public CreateOutboundMessagingConversationResponse postConversationsMessages(PostConversationsMessagesRequest request)
                                                                      throws IOException,
ApiException

Create an outbound messaging conversation. If there is an existing conversation between the remote address and the address associated with the queue specified in createOutboundRequest then the result of this request depends on the state of that conversation and the useExistingConversation field of createOutboundRequest. If the existing conversation is in alerting or connected state, then the request will fail. If the existing conversation is disconnected but still within the conversation window then the request will fail unless useExistingConversation is set to true.

Parameters:

request - The request object

Returns:

CreateOutboundMessagingConversationResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessages

public ApiResponse<CreateOutboundMessagingConversationResponse> postConversationsMessages(ApiRequest<CreateOutboundMessagingConversationRequest> request)
                                                                                   throws IOException

Create an outbound messaging conversation. If there is an existing conversation between the remote address and the address associated with the queue specified in createOutboundRequest then the result of this request depends on the state of that conversation and the useExistingConversation field of createOutboundRequest. If the existing conversation is in alerting or connected state, then the request will fail. If the existing conversation is disconnected but still within the conversation window then the request will fail unless useExistingConversation is set to true.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagesAgentless

public SendAgentlessOutboundMessageResponse postConversationsMessagesAgentless(SendAgentlessOutboundMessageRequest body,
 Boolean useNormalizedMessage)
                                                                        throws IOException,
ApiException

Send an agentless outbound message Send an agentless (api participant) outbound message using a client credential grant. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. If there is already a connected conversation between the 'fromAddress' and recipient specified, the 'useExistingActiveConversation' param can be used to barge in to the ongoing conversation.

Parameters:

body - Create agentless outbound messaging request (required)

useNormalizedMessage - If true, response removes deprecated fields (textBody, messagingTemplate) (optional, default to false)

Returns:

SendAgentlessOutboundMessageResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagesAgentlessWithHttpInfo

public ApiResponse<SendAgentlessOutboundMessageResponse> postConversationsMessagesAgentlessWithHttpInfo(SendAgentlessOutboundMessageRequest body,
 Boolean useNormalizedMessage)
                                                                                                 throws IOException

Send an agentless outbound message Send an agentless (api participant) outbound message using a client credential grant. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. If there is already a connected conversation between the 'fromAddress' and recipient specified, the 'useExistingActiveConversation' param can be used to barge in to the ongoing conversation.

Parameters:

body - Create agentless outbound messaging request (required)

useNormalizedMessage - If true, response removes deprecated fields (textBody, messagingTemplate) (optional, default to false)

Returns:

SendAgentlessOutboundMessageResponse

Throws:

IOException - if the request fails to be processed

postConversationsMessagesAgentless

public SendAgentlessOutboundMessageResponse postConversationsMessagesAgentless(PostConversationsMessagesAgentlessRequest request)
                                                                        throws IOException,
ApiException

Send an agentless outbound message Send an agentless (api participant) outbound message using a client credential grant. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. If there is already a connected conversation between the 'fromAddress' and recipient specified, the 'useExistingActiveConversation' param can be used to barge in to the ongoing conversation.

Parameters:

request - The request object

Returns:

SendAgentlessOutboundMessageResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagesAgentless

public ApiResponse<SendAgentlessOutboundMessageResponse> postConversationsMessagesAgentless(ApiRequest<SendAgentlessOutboundMessageRequest> request)
                                                                                     throws IOException

Send an agentless outbound message Send an agentless (api participant) outbound message using a client credential grant. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. If there is already a connected conversation between the 'fromAddress' and recipient specified, the 'useExistingActiveConversation' param can be used to barge in to the ongoing conversation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagesInboundOpen

public OpenNormalizedMessage postConversationsMessagesInboundOpen(OpenNormalizedMessage body)
                                                           throws IOException,
ApiException

Deprecated.

Send an inbound Open Message [This API is deprecated. Instead, use 1. POST /api/v2/conversations/messages/{integrationId}/inbound/open/event, if you want to send an inbound Open Event Message 2. POST /api/v2/conversations/messages/{integrationId}/inbound/open/message, if you want to send an inbound Open Message 3. POST /api/v2/conversations/messages/{integrationId}/inbound/open/receipt, to send an inbound Open Receipt Message] In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

body - NormalizedMessage (required)

Returns:

OpenNormalizedMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagesInboundOpenWithHttpInfo

public ApiResponse<OpenNormalizedMessage> postConversationsMessagesInboundOpenWithHttpInfo(OpenNormalizedMessage body)
                                                                                    throws IOException

Deprecated.

Send an inbound Open Message [This API is deprecated. Instead, use 1. POST /api/v2/conversations/messages/{integrationId}/inbound/open/event, if you want to send an inbound Open Event Message 2. POST /api/v2/conversations/messages/{integrationId}/inbound/open/message, if you want to send an inbound Open Message 3. POST /api/v2/conversations/messages/{integrationId}/inbound/open/receipt, to send an inbound Open Receipt Message] In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

body - NormalizedMessage (required)

Returns:

OpenNormalizedMessage

Throws:

IOException - if the request fails to be processed

postConversationsMessagesInboundOpen

public OpenNormalizedMessage postConversationsMessagesInboundOpen(PostConversationsMessagesInboundOpenRequest request)
                                                           throws IOException,
ApiException

Deprecated.

Send an inbound Open Message [This API is deprecated. Instead, use 1. POST /api/v2/conversations/messages/{integrationId}/inbound/open/event, if you want to send an inbound Open Event Message 2. POST /api/v2/conversations/messages/{integrationId}/inbound/open/message, if you want to send an inbound Open Message 3. POST /api/v2/conversations/messages/{integrationId}/inbound/open/receipt, to send an inbound Open Receipt Message] In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - The request object

Returns:

OpenNormalizedMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagesInboundOpen

public ApiResponse<OpenNormalizedMessage> postConversationsMessagesInboundOpen(ApiRequest<OpenNormalizedMessage> request)
                                                                        throws IOException

Deprecated.

Send an inbound Open Message [This API is deprecated. Instead, use 1. POST /api/v2/conversations/messages/{integrationId}/inbound/open/event, if you want to send an inbound Open Event Message 2. POST /api/v2/conversations/messages/{integrationId}/inbound/open/message, if you want to send an inbound Open Message 3. POST /api/v2/conversations/messages/{integrationId}/inbound/open/receipt, to send an inbound Open Receipt Message] In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsApple

public AppleIntegration postConversationsMessagingIntegrationsApple(AppleIntegrationRequest body)
                                                             throws IOException,
ApiException

Create Apple Integration

Parameters:

body - AppleIntegrationRequest (required)

Returns:

AppleIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsAppleWithHttpInfo

public ApiResponse<AppleIntegration> postConversationsMessagingIntegrationsAppleWithHttpInfo(AppleIntegrationRequest body)
                                                                                      throws IOException

Create Apple Integration

Parameters:

body - AppleIntegrationRequest (required)

Returns:

AppleIntegration

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsApple

public AppleIntegration postConversationsMessagingIntegrationsApple(PostConversationsMessagingIntegrationsAppleRequest request)
                                                             throws IOException,
ApiException

Create Apple Integration

Parameters:

request - The request object

Returns:

AppleIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsApple

public ApiResponse<AppleIntegration> postConversationsMessagingIntegrationsApple(ApiRequest<AppleIntegrationRequest> request)
                                                                          throws IOException

Create Apple Integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsFacebook

public FacebookIntegration postConversationsMessagingIntegrationsFacebook(FacebookIntegrationRequest body)
                                                                   throws IOException,
ApiException

Create a Facebook Integration

Parameters:

body - FacebookIntegrationRequest (required)

Returns:

FacebookIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsFacebookWithHttpInfo

public ApiResponse<FacebookIntegration> postConversationsMessagingIntegrationsFacebookWithHttpInfo(FacebookIntegrationRequest body)
                                                                                            throws IOException

Create a Facebook Integration

Parameters:

body - FacebookIntegrationRequest (required)

Returns:

FacebookIntegration

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsFacebook

public FacebookIntegration postConversationsMessagingIntegrationsFacebook(PostConversationsMessagingIntegrationsFacebookRequest request)
                                                                   throws IOException,
ApiException

Create a Facebook Integration

Parameters:

request - The request object

Returns:

FacebookIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsFacebook

public ApiResponse<FacebookIntegration> postConversationsMessagingIntegrationsFacebook(ApiRequest<FacebookIntegrationRequest> request)
                                                                                throws IOException

Create a Facebook Integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsInstagram

public InstagramIntegration postConversationsMessagingIntegrationsInstagram(InstagramIntegrationRequest body)
                                                                     throws IOException,
ApiException

Create Instagram Integration

Parameters:

body - InstagramIntegrationRequest (required)

Returns:

InstagramIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsInstagramWithHttpInfo

public ApiResponse<InstagramIntegration> postConversationsMessagingIntegrationsInstagramWithHttpInfo(InstagramIntegrationRequest body)
                                                                                              throws IOException

Create Instagram Integration

Parameters:

body - InstagramIntegrationRequest (required)

Returns:

InstagramIntegration

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsInstagram

public InstagramIntegration postConversationsMessagingIntegrationsInstagram(PostConversationsMessagingIntegrationsInstagramRequest request)
                                                                     throws IOException,
ApiException

Create Instagram Integration

Parameters:

request - The request object

Returns:

InstagramIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsInstagram

public ApiResponse<InstagramIntegration> postConversationsMessagingIntegrationsInstagram(ApiRequest<InstagramIntegrationRequest> request)
                                                                                  throws IOException

Create Instagram Integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsOpen

public OpenIntegration postConversationsMessagingIntegrationsOpen(OpenIntegrationRequest body)
                                                           throws IOException,
ApiException

Create an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

body - OpenIntegrationRequest (required)

Returns:

OpenIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsOpenWithHttpInfo

public ApiResponse<OpenIntegration> postConversationsMessagingIntegrationsOpenWithHttpInfo(OpenIntegrationRequest body)
                                                                                    throws IOException

Create an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

body - OpenIntegrationRequest (required)

Returns:

OpenIntegration

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsOpen

public OpenIntegration postConversationsMessagingIntegrationsOpen(PostConversationsMessagingIntegrationsOpenRequest request)
                                                           throws IOException,
ApiException

Create an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - The request object

Returns:

OpenIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsOpen

public ApiResponse<OpenIntegration> postConversationsMessagingIntegrationsOpen(ApiRequest<OpenIntegrationRequest> request)
                                                                        throws IOException

Create an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile

public GoogleBusinessProfileOpenIntegration postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile(GoogleBusinessProfileOpenIntegrationRequest body)
                                                                                                               throws IOException,
ApiException

Create an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

body - GoogleBusinessProfileOpenIntegrationRequest (required)

Returns:

GoogleBusinessProfileOpenIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileWithHttpInfo

public ApiResponse<GoogleBusinessProfileOpenIntegration> postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileWithHttpInfo(GoogleBusinessProfileOpenIntegrationRequest body)
                                                                                                                                        throws IOException

Create an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

body - GoogleBusinessProfileOpenIntegrationRequest (required)

Returns:

GoogleBusinessProfileOpenIntegration

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile

public GoogleBusinessProfileOpenIntegration postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile(PostConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileRequest request)
                                                                                                               throws IOException,
ApiException

Create an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

GoogleBusinessProfileOpenIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile

public ApiResponse<GoogleBusinessProfileOpenIntegration> postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile(ApiRequest<GoogleBusinessProfileOpenIntegrationRequest> request)
                                                                                                                            throws IOException

Create an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens

public GoogleAuthToken postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens(GoogleAuthTokenRequest body)
                                                                                                throws IOException,
ApiException

Create a Google Auth Token by exchanging the one-time auth code retrieved from Google See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

body - GoogleAuthTokenRequest (required)

Returns:

GoogleAuthToken

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensWithHttpInfo

public ApiResponse<GoogleAuthToken> postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensWithHttpInfo(GoogleAuthTokenRequest body)
                                                                                                                         throws IOException

Create a Google Auth Token by exchanging the one-time auth code retrieved from Google See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

body - GoogleAuthTokenRequest (required)

Returns:

GoogleAuthToken

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens

public GoogleAuthToken postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens(PostConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensRequest request)
                                                                                                throws IOException,
ApiException

Create a Google Auth Token by exchanging the one-time auth code retrieved from Google See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

GoogleAuthToken

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens

public ApiResponse<GoogleAuthToken> postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens(ApiRequest<GoogleAuthTokenRequest> request)
                                                                                                             throws IOException

Create a Google Auth Token by exchanging the one-time auth code retrieved from Google See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsTwitter

public TwitterIntegration postConversationsMessagingIntegrationsTwitter(TwitterIntegrationRequest body)
                                                                 throws IOException,
ApiException

Create Twitter Integration

Parameters:

body - TwitterIntegrationRequest (required)

Returns:

TwitterIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsTwitterWithHttpInfo

public ApiResponse<TwitterIntegration> postConversationsMessagingIntegrationsTwitterWithHttpInfo(TwitterIntegrationRequest body)
                                                                                          throws IOException

Create Twitter Integration

Parameters:

body - TwitterIntegrationRequest (required)

Returns:

TwitterIntegration

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsTwitter

public TwitterIntegration postConversationsMessagingIntegrationsTwitter(PostConversationsMessagingIntegrationsTwitterRequest request)
                                                                 throws IOException,
ApiException

Create Twitter Integration

Parameters:

request - The request object

Returns:

TwitterIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsTwitter

public ApiResponse<TwitterIntegration> postConversationsMessagingIntegrationsTwitter(ApiRequest<TwitterIntegrationRequest> request)
                                                                              throws IOException

Create Twitter Integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsWhatsapp

public WhatsAppIntegration postConversationsMessagingIntegrationsWhatsapp(WhatsAppIntegrationRequest body)
                                                                   throws IOException,
ApiException

Deprecated.

[This API is deprecated. Use POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup instead] Create a WhatsApp Integration [This API is deprecated. Use POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup instead] You must be approved by WhatsApp to use this feature. Your approved e164-formatted phone number and valid WhatsApp certificate for your number are required. Your WhatsApp certificate must have valid base64 encoding. Please paste carefully and do not add any leading or trailing spaces. Do not alter any characters. An integration must be activated within 7 days of certificate generation. If you cannot complete the addition and activation of the number within 7 days, please obtain a new certificate before creating the integration. Integrations created with an invalid number or certificate may immediately incur additional integration fees. Please carefully enter your number and certificate as described.

Parameters:

body - WhatsAppIntegrationRequest (required)

Returns:

WhatsAppIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsWhatsappWithHttpInfo

public ApiResponse<WhatsAppIntegration> postConversationsMessagingIntegrationsWhatsappWithHttpInfo(WhatsAppIntegrationRequest body)
                                                                                            throws IOException

Deprecated.

[This API is deprecated. Use POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup instead] Create a WhatsApp Integration [This API is deprecated. Use POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup instead] You must be approved by WhatsApp to use this feature. Your approved e164-formatted phone number and valid WhatsApp certificate for your number are required. Your WhatsApp certificate must have valid base64 encoding. Please paste carefully and do not add any leading or trailing spaces. Do not alter any characters. An integration must be activated within 7 days of certificate generation. If you cannot complete the addition and activation of the number within 7 days, please obtain a new certificate before creating the integration. Integrations created with an invalid number or certificate may immediately incur additional integration fees. Please carefully enter your number and certificate as described.

Parameters:

body - WhatsAppIntegrationRequest (required)

Returns:

WhatsAppIntegration

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsWhatsapp

public WhatsAppIntegration postConversationsMessagingIntegrationsWhatsapp(PostConversationsMessagingIntegrationsWhatsappRequest request)
                                                                   throws IOException,
ApiException

Deprecated.

[This API is deprecated. Use POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup instead] Create a WhatsApp Integration [This API is deprecated. Use POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup instead] You must be approved by WhatsApp to use this feature. Your approved e164-formatted phone number and valid WhatsApp certificate for your number are required. Your WhatsApp certificate must have valid base64 encoding. Please paste carefully and do not add any leading or trailing spaces. Do not alter any characters. An integration must be activated within 7 days of certificate generation. If you cannot complete the addition and activation of the number within 7 days, please obtain a new certificate before creating the integration. Integrations created with an invalid number or certificate may immediately incur additional integration fees. Please carefully enter your number and certificate as described.

Parameters:

request - The request object

Returns:

WhatsAppIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsWhatsapp

public ApiResponse<WhatsAppIntegration> postConversationsMessagingIntegrationsWhatsapp(ApiRequest<WhatsAppIntegrationRequest> request)
                                                                                throws IOException

Deprecated.

[This API is deprecated. Use POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup instead] Create a WhatsApp Integration [This API is deprecated. Use POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup instead] You must be approved by WhatsApp to use this feature. Your approved e164-formatted phone number and valid WhatsApp certificate for your number are required. Your WhatsApp certificate must have valid base64 encoding. Please paste carefully and do not add any leading or trailing spaces. Do not alter any characters. An integration must be activated within 7 days of certificate generation. If you cannot complete the addition and activation of the number within 7 days, please obtain a new certificate before creating the integration. Integrations created with an invalid number or certificate may immediately incur additional integration fees. Please carefully enter your number and certificate as described.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsWhatsappEmbeddedsignup

public WhatsAppIntegration postConversationsMessagingIntegrationsWhatsappEmbeddedsignup(WhatsAppEmbeddedSignupIntegrationRequest body)
                                                                                 throws IOException,
ApiException

Create a WhatsApp Integration using the WhatsApp embedded signup flow Use the access token returned from the embedded signup flow to obtain a list of available phone numbers that can be associated with the created integration. The returned WhatsApp integration will initially have a createStatus of Initiated until the list of available phone numbers can be obtained from the provider. Please run a GET on the created integration until it returns a createStatus of Completed, and the list of available phone numbers obtained from the provider. You can then specify one of the available phone numbers in the PATCH call on the integration to activate it.

Parameters:

body - WhatsAppEmbeddedSignupIntegrationRequest (required)

Returns:

WhatsAppIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsWhatsappEmbeddedsignupWithHttpInfo

public ApiResponse<WhatsAppIntegration> postConversationsMessagingIntegrationsWhatsappEmbeddedsignupWithHttpInfo(WhatsAppEmbeddedSignupIntegrationRequest body)
                                                                                                          throws IOException

Create a WhatsApp Integration using the WhatsApp embedded signup flow Use the access token returned from the embedded signup flow to obtain a list of available phone numbers that can be associated with the created integration. The returned WhatsApp integration will initially have a createStatus of Initiated until the list of available phone numbers can be obtained from the provider. Please run a GET on the created integration until it returns a createStatus of Completed, and the list of available phone numbers obtained from the provider. You can then specify one of the available phone numbers in the PATCH call on the integration to activate it.

Parameters:

body - WhatsAppEmbeddedSignupIntegrationRequest (required)

Returns:

WhatsAppIntegration

Throws:

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsWhatsappEmbeddedsignup

public WhatsAppIntegration postConversationsMessagingIntegrationsWhatsappEmbeddedsignup(PostConversationsMessagingIntegrationsWhatsappEmbeddedsignupRequest request)
                                                                                 throws IOException,
ApiException

Create a WhatsApp Integration using the WhatsApp embedded signup flow Use the access token returned from the embedded signup flow to obtain a list of available phone numbers that can be associated with the created integration. The returned WhatsApp integration will initially have a createStatus of Initiated until the list of available phone numbers can be obtained from the provider. Please run a GET on the created integration until it returns a createStatus of Completed, and the list of available phone numbers obtained from the provider. You can then specify one of the available phone numbers in the PATCH call on the integration to activate it.

Parameters:

request - The request object

Returns:

WhatsAppIntegration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingIntegrationsWhatsappEmbeddedsignup

public ApiResponse<WhatsAppIntegration> postConversationsMessagingIntegrationsWhatsappEmbeddedsignup(ApiRequest<WhatsAppEmbeddedSignupIntegrationRequest> request)
                                                                                              throws IOException

Create a WhatsApp Integration using the WhatsApp embedded signup flow Use the access token returned from the embedded signup flow to obtain a list of available phone numbers that can be associated with the created integration. The returned WhatsApp integration will initially have a createStatus of Initiated until the list of available phone numbers can be obtained from the provider. Please run a GET on the created integration until it returns a createStatus of Completed, and the list of available phone numbers obtained from the provider. You can then specify one of the available phone numbers in the PATCH call on the integration to activate it.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagingSettings

public MessagingSetting postConversationsMessagingSettings(MessagingSettingRequest body)
                                                    throws IOException,
ApiException

Create a messaging setting

Parameters:

body - MessagingSetting (required)

Returns:

MessagingSetting

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingSettingsWithHttpInfo

public ApiResponse<MessagingSetting> postConversationsMessagingSettingsWithHttpInfo(MessagingSettingRequest body)
                                                                             throws IOException

Create a messaging setting

Parameters:

body - MessagingSetting (required)

Returns:

MessagingSetting

Throws:

IOException - if the request fails to be processed

postConversationsMessagingSettings

public MessagingSetting postConversationsMessagingSettings(PostConversationsMessagingSettingsRequest request)
                                                    throws IOException,
ApiException

Create a messaging setting

Parameters:

request - The request object

Returns:

MessagingSetting

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingSettings

public ApiResponse<MessagingSetting> postConversationsMessagingSettings(ApiRequest<MessagingSettingRequest> request)
                                                                 throws IOException

Create a messaging setting

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsMessagingSupportedcontent

public SupportedContent postConversationsMessagingSupportedcontent(SupportedContent body)
                                                            throws IOException,
ApiException

Create a Supported Content profile

Parameters:

body - SupportedContent (required)

Returns:

SupportedContent

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingSupportedcontentWithHttpInfo

public ApiResponse<SupportedContent> postConversationsMessagingSupportedcontentWithHttpInfo(SupportedContent body)
                                                                                     throws IOException

Create a Supported Content profile

Parameters:

body - SupportedContent (required)

Returns:

SupportedContent

Throws:

IOException - if the request fails to be processed

postConversationsMessagingSupportedcontent

public SupportedContent postConversationsMessagingSupportedcontent(PostConversationsMessagingSupportedcontentRequest request)
                                                            throws IOException,
ApiException

Create a Supported Content profile

Parameters:

request - The request object

Returns:

SupportedContent

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsMessagingSupportedcontent

public ApiResponse<SupportedContent> postConversationsMessagingSupportedcontent(ApiRequest<SupportedContent> request)
                                                                         throws IOException

Create a Supported Content profile

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsParticipantsAttributesSearch

public JsonCursorSearchResponse postConversationsParticipantsAttributesSearch(ConversationParticipantSearchRequest body)
                                                                       throws IOException,
ApiException

Search conversations

Parameters:

body - Search request options (required)

Returns:

JsonCursorSearchResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsParticipantsAttributesSearchWithHttpInfo

public ApiResponse<JsonCursorSearchResponse> postConversationsParticipantsAttributesSearchWithHttpInfo(ConversationParticipantSearchRequest body)
                                                                                                throws IOException

Search conversations

Parameters:

body - Search request options (required)

Returns:

JsonCursorSearchResponse

Throws:

IOException - if the request fails to be processed

postConversationsParticipantsAttributesSearch

public JsonCursorSearchResponse postConversationsParticipantsAttributesSearch(PostConversationsParticipantsAttributesSearchRequest request)
                                                                       throws IOException,
ApiException

Search conversations

Parameters:

request - The request object

Returns:

JsonCursorSearchResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsParticipantsAttributesSearch

public ApiResponse<JsonCursorSearchResponse> postConversationsParticipantsAttributesSearch(ApiRequest<ConversationParticipantSearchRequest> request)
                                                                                    throws IOException

Search conversations

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsScreenshareParticipantCommunicationWrapup

public void postConversationsScreenshareParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                                throws IOException,
ApiException

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsScreenshareParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<Void> postConversationsScreenshareParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                                                         throws IOException

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

IOException - if the request fails to be processed

postConversationsScreenshareParticipantCommunicationWrapup

public void postConversationsScreenshareParticipantCommunicationWrapup(PostConversationsScreenshareParticipantCommunicationWrapupRequest request)
                                                                throws IOException,
ApiException

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsScreenshareParticipantCommunicationWrapup

public ApiResponse<Void> postConversationsScreenshareParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)
                                                                             throws IOException

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsSocialParticipantCommunicationWrapup

public void postConversationsSocialParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                           throws IOException,
ApiException

Apply wrap-up for this conversation communication

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsSocialParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<Void> postConversationsSocialParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                                                    throws IOException

Apply wrap-up for this conversation communication

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

IOException - if the request fails to be processed

postConversationsSocialParticipantCommunicationWrapup

public void postConversationsSocialParticipantCommunicationWrapup(PostConversationsSocialParticipantCommunicationWrapupRequest request)
                                                           throws IOException,
ApiException

Apply wrap-up for this conversation communication

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsSocialParticipantCommunicationWrapup

public ApiResponse<Void> postConversationsSocialParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)
                                                                        throws IOException

Apply wrap-up for this conversation communication

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsVideoAgentconferenceCommunication

public VideoConferenceDetails postConversationsVideoAgentconferenceCommunication(String conversationId,
 String communicationId)
                                                                          throws IOException,
ApiException

Create an Agent-Type video conference and assign an agent to it postConversationsVideoAgentconferenceCommunication is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

Returns:

VideoConferenceDetails

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsVideoAgentconferenceCommunicationWithHttpInfo

public ApiResponse<VideoConferenceDetails> postConversationsVideoAgentconferenceCommunicationWithHttpInfo(String conversationId,
 String communicationId)
                                                                                                   throws IOException

Create an Agent-Type video conference and assign an agent to it postConversationsVideoAgentconferenceCommunication is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

conversationId - conversationId (required)

communicationId - communicationId (required)

Returns:

VideoConferenceDetails

Throws:

IOException - if the request fails to be processed

postConversationsVideoAgentconferenceCommunication

public VideoConferenceDetails postConversationsVideoAgentconferenceCommunication(PostConversationsVideoAgentconferenceCommunicationRequest request)
                                                                          throws IOException,
ApiException

Create an Agent-Type video conference and assign an agent to it postConversationsVideoAgentconferenceCommunication is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

VideoConferenceDetails

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsVideoAgentconferenceCommunication

public ApiResponse<VideoConferenceDetails> postConversationsVideoAgentconferenceCommunication(ApiRequest<Void> request)
                                                                                       throws IOException

Create an Agent-Type video conference and assign an agent to it postConversationsVideoAgentconferenceCommunication is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsVideoParticipantCommunicationWrapup

public void postConversationsVideoParticipantCommunicationWrapup(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                          throws IOException,
ApiException

Apply wrap-up for this conversation communication

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsVideoParticipantCommunicationWrapupWithHttpInfo

public ApiResponse<Void> postConversationsVideoParticipantCommunicationWrapupWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 WrapupInput body)
                                                                                   throws IOException

Apply wrap-up for this conversation communication

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - Wrap-up (optional)

Throws:

IOException - if the request fails to be processed

postConversationsVideoParticipantCommunicationWrapup

public void postConversationsVideoParticipantCommunicationWrapup(PostConversationsVideoParticipantCommunicationWrapupRequest request)
                                                          throws IOException,
ApiException

Apply wrap-up for this conversation communication

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsVideoParticipantCommunicationWrapup

public ApiResponse<Void> postConversationsVideoParticipantCommunicationWrapup(ApiRequest<WrapupInput> request)
                                                                       throws IOException

Apply wrap-up for this conversation communication

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

postConversationsVideosMeetings

public MeetingIdRecord postConversationsVideosMeetings(GenerateMeetingIdRequest body)
                                                throws IOException,
ApiException

Generate a meetingId for a given conferenceId

Parameters:

body - MeetingIdRequest (required)

Returns:

MeetingIdRecord

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsVideosMeetingsWithHttpInfo

public ApiResponse<MeetingIdRecord> postConversationsVideosMeetingsWithHttpInfo(GenerateMeetingIdRequest body)
                                                                         throws IOException

Generate a meetingId for a given conferenceId

Parameters:

body - MeetingIdRequest (required)

Returns:

MeetingIdRecord

Throws:

IOException - if the request fails to be processed

postConversationsVideosMeetings

public MeetingIdRecord postConversationsVideosMeetings(PostConversationsVideosMeetingsRequest request)
                                                throws IOException,
ApiException

Generate a meetingId for a given conferenceId

Parameters:

request - The request object

Returns:

MeetingIdRecord

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

postConversationsVideosMeetings

public ApiResponse<MeetingIdRecord> postConversationsVideosMeetings(ApiRequest<GenerateMeetingIdRequest> request)
                                                             throws IOException

Generate a meetingId for a given conferenceId

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationCustomattributes

public CustomAttributesIdResponse putConversationCustomattributes(String conversationId,
 CustomAttributesUpdateRequest body)
                                                           throws IOException,
ApiException

Create or update a single custom attributes record. Updating replaces all data with the provided fields.

Parameters:

conversationId - conversation ID (required)

body - (optional)

Returns:

CustomAttributesIdResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationCustomattributesWithHttpInfo

public ApiResponse<CustomAttributesIdResponse> putConversationCustomattributesWithHttpInfo(String conversationId,
 CustomAttributesUpdateRequest body)
                                                                                    throws IOException

Create or update a single custom attributes record. Updating replaces all data with the provided fields.

Parameters:

conversationId - conversation ID (required)

body - (optional)

Returns:

CustomAttributesIdResponse

Throws:

IOException - if the request fails to be processed

putConversationCustomattributes

public CustomAttributesIdResponse putConversationCustomattributes(PutConversationCustomattributesRequest request)
                                                           throws IOException,
ApiException

Create or update a single custom attributes record. Updating replaces all data with the provided fields.

Parameters:

request - The request object

Returns:

CustomAttributesIdResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationCustomattributes

public ApiResponse<CustomAttributesIdResponse> putConversationCustomattributes(ApiRequest<CustomAttributesUpdateRequest> request)
                                                                        throws IOException

Create or update a single custom attributes record. Updating replaces all data with the provided fields.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationCustomattributesBulk

public CustomAttributesBulkUpdateResponseMap putConversationCustomattributesBulk(String conversationId,
 List<CustomAttributesUpdateRequest> body)
                                                                          throws IOException,
ApiException

Create or update a list of custom attributes records. Updating replaces all data with the provided fields.

Parameters:

conversationId - conversation ID (required)

body - (optional)

Returns:

CustomAttributesBulkUpdateResponseMap

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationCustomattributesBulkWithHttpInfo

public ApiResponse<CustomAttributesBulkUpdateResponseMap> putConversationCustomattributesBulkWithHttpInfo(String conversationId,
 List<CustomAttributesUpdateRequest> body)
                                                                                                   throws IOException

Create or update a list of custom attributes records. Updating replaces all data with the provided fields.

Parameters:

conversationId - conversation ID (required)

body - (optional)

Returns:

CustomAttributesBulkUpdateResponseMap

Throws:

IOException - if the request fails to be processed

putConversationCustomattributesBulk

public CustomAttributesBulkUpdateResponseMap putConversationCustomattributesBulk(PutConversationCustomattributesBulkRequest request)
                                                                          throws IOException,
ApiException

Create or update a list of custom attributes records. Updating replaces all data with the provided fields.

Parameters:

request - The request object

Returns:

CustomAttributesBulkUpdateResponseMap

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationCustomattributesBulk

public ApiResponse<CustomAttributesBulkUpdateResponseMap> putConversationCustomattributesBulk(ApiRequest<List<CustomAttributesUpdateRequest>> request)
                                                                                       throws IOException

Create or update a list of custom attributes records. Updating replaces all data with the provided fields.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationParticipantFlaggedreason

public void putConversationParticipantFlaggedreason(String conversationId,
 String participantId)
                                             throws IOException,
ApiException

Set flagged reason on conversation participant to indicate bad conversation quality.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationParticipantFlaggedreasonWithHttpInfo

public ApiResponse<Void> putConversationParticipantFlaggedreasonWithHttpInfo(String conversationId,
 String participantId)
                                                                      throws IOException

Set flagged reason on conversation participant to indicate bad conversation quality.

Parameters:

conversationId - conversation ID (required)

participantId - participant ID (required)

Throws:

IOException - if the request fails to be processed

putConversationParticipantFlaggedreason

public void putConversationParticipantFlaggedreason(PutConversationParticipantFlaggedreasonRequest request)
                                             throws IOException,
ApiException

Set flagged reason on conversation participant to indicate bad conversation quality.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationParticipantFlaggedreason

public ApiResponse<Void> putConversationParticipantFlaggedreason(ApiRequest<Void> request)
                                                          throws IOException

Set flagged reason on conversation participant to indicate bad conversation quality.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationSecureattributes

public String putConversationSecureattributes(String conversationId,
 ConversationSecureAttributes body)
                                       throws IOException,
ApiException

Set the secure attributes on a conversation.

Parameters:

conversationId - conversation ID (required)

body - Conversation Secure Attributes (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationSecureattributesWithHttpInfo

public ApiResponse<String> putConversationSecureattributesWithHttpInfo(String conversationId,
 ConversationSecureAttributes body)
                                                                throws IOException

Set the secure attributes on a conversation.

Parameters:

conversationId - conversation ID (required)

body - Conversation Secure Attributes (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

putConversationSecureattributes

public String putConversationSecureattributes(PutConversationSecureattributesRequest request)
                                       throws IOException,
ApiException

Set the secure attributes on a conversation.

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationSecureattributes

public ApiResponse<String> putConversationSecureattributes(ApiRequest<ConversationSecureAttributes> request)
                                                    throws IOException

Set the secure attributes on a conversation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationTags

public String putConversationTags(String conversationId,
 ConversationTagsUpdate body)
                           throws IOException,
ApiException

Update the tags on a conversation.

Parameters:

conversationId - conversation ID (required)

body - Conversation Tags (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationTagsWithHttpInfo

public ApiResponse<String> putConversationTagsWithHttpInfo(String conversationId,
 ConversationTagsUpdate body)
                                                    throws IOException

Update the tags on a conversation.

Parameters:

conversationId - conversation ID (required)

body - Conversation Tags (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

putConversationTags

public String putConversationTags(PutConversationTagsRequest request)
                           throws IOException,
ApiException

Update the tags on a conversation.

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationTags

public ApiResponse<String> putConversationTags(ApiRequest<ConversationTagsUpdate> request)
                                        throws IOException

Update the tags on a conversation.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsCallParticipantCommunicationUuidata

public Empty putConversationsCallParticipantCommunicationUuidata(String conversationId,
 String participantId,
 String communicationId,
 SetUuiDataRequest body)
                                                          throws IOException,
ApiException

Set uuiData to be sent on future commands.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - UUIData Request (required)

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsCallParticipantCommunicationUuidataWithHttpInfo

public ApiResponse<Empty> putConversationsCallParticipantCommunicationUuidataWithHttpInfo(String conversationId,
 String participantId,
 String communicationId,
 SetUuiDataRequest body)
                                                                                   throws IOException

Set uuiData to be sent on future commands.

Parameters:

conversationId - conversationId (required)

participantId - participantId (required)

communicationId - communicationId (required)

body - UUIData Request (required)

Returns:

Empty

Throws:

IOException - if the request fails to be processed

putConversationsCallParticipantCommunicationUuidata

public Empty putConversationsCallParticipantCommunicationUuidata(PutConversationsCallParticipantCommunicationUuidataRequest request)
                                                          throws IOException,
ApiException

Set uuiData to be sent on future commands.

Parameters:

request - The request object

Returns:

Empty

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsCallParticipantCommunicationUuidata

public ApiResponse<Empty> putConversationsCallParticipantCommunicationUuidata(ApiRequest<SetUuiDataRequest> request)
                                                                       throws IOException

Set uuiData to be sent on future commands.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsCallRecordingstate

public String putConversationsCallRecordingstate(String conversationId,
 SetRecordingState body)
                                          throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsCallRecordingstateWithHttpInfo

public ApiResponse<String> putConversationsCallRecordingstateWithHttpInfo(String conversationId,
 SetRecordingState body)
                                                                   throws IOException

Update a conversation by setting its recording state

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

putConversationsCallRecordingstate

public String putConversationsCallRecordingstate(PutConversationsCallRecordingstateRequest request)
                                          throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsCallRecordingstate

public ApiResponse<String> putConversationsCallRecordingstate(ApiRequest<SetRecordingState> request)
                                                       throws IOException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsCallbackRecordingstate

public String putConversationsCallbackRecordingstate(String conversationId,
 SetRecordingState body)
                                              throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsCallbackRecordingstateWithHttpInfo

public ApiResponse<String> putConversationsCallbackRecordingstateWithHttpInfo(String conversationId,
 SetRecordingState body)
                                                                       throws IOException

Update a conversation by setting its recording state

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

putConversationsCallbackRecordingstate

public String putConversationsCallbackRecordingstate(PutConversationsCallbackRecordingstateRequest request)
                                              throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsCallbackRecordingstate

public ApiResponse<String> putConversationsCallbackRecordingstate(ApiRequest<SetRecordingState> request)
                                                           throws IOException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsChatRecordingstate

public String putConversationsChatRecordingstate(String conversationId,
 SetRecordingState body)
                                          throws IOException,
ApiException

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsChatRecordingstateWithHttpInfo

public ApiResponse<String> putConversationsChatRecordingstateWithHttpInfo(String conversationId,
 SetRecordingState body)
                                                                   throws IOException

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

putConversationsChatRecordingstate

public String putConversationsChatRecordingstate(PutConversationsChatRecordingstateRequest request)
                                          throws IOException,
ApiException

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsChatRecordingstate

public ApiResponse<String> putConversationsChatRecordingstate(ApiRequest<SetRecordingState> request)
                                                       throws IOException

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsCobrowsesessionRecordingstate

public String putConversationsCobrowsesessionRecordingstate(String conversationId,
 SetRecordingState body)
                                                     throws IOException,
ApiException

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsCobrowsesessionRecordingstateWithHttpInfo

public ApiResponse<String> putConversationsCobrowsesessionRecordingstateWithHttpInfo(String conversationId,
 SetRecordingState body)
                                                                              throws IOException

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

putConversationsCobrowsesessionRecordingstate

public String putConversationsCobrowsesessionRecordingstate(PutConversationsCobrowsesessionRecordingstateRequest request)
                                                     throws IOException,
ApiException

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsCobrowsesessionRecordingstate

public ApiResponse<String> putConversationsCobrowsesessionRecordingstate(ApiRequest<SetRecordingState> request)
                                                                  throws IOException

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsCustomattributesSchema

public ConversationDataSchema putConversationsCustomattributesSchema(String schemaId,
 ConversationSchemaUpdateRequest body)
                                                              throws IOException,
ApiException

Update a schema

Parameters:

schemaId - Schema ID (required)

body - Schema update request body (required)

Returns:

ConversationDataSchema

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsCustomattributesSchemaWithHttpInfo

public ApiResponse<ConversationDataSchema> putConversationsCustomattributesSchemaWithHttpInfo(String schemaId,
 ConversationSchemaUpdateRequest body)
                                                                                       throws IOException

Update a schema

Parameters:

schemaId - Schema ID (required)

body - Schema update request body (required)

Returns:

ConversationDataSchema

Throws:

IOException - if the request fails to be processed

putConversationsCustomattributesSchema

public ConversationDataSchema putConversationsCustomattributesSchema(PutConversationsCustomattributesSchemaRequest request)
                                                              throws IOException,
ApiException

Update a schema

Parameters:

request - The request object

Returns:

ConversationDataSchema

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsCustomattributesSchema

public ApiResponse<ConversationDataSchema> putConversationsCustomattributesSchema(ApiRequest<ConversationSchemaUpdateRequest> request)
                                                                           throws IOException

Update a schema

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsEmailMessagesDraft

public EmailMessage putConversationsEmailMessagesDraft(String conversationId,
 EmailMessage body)
                                                throws IOException,
ApiException

Update conversation draft reply

Parameters:

conversationId - conversationId (required)

body - Draft (required)

Returns:

EmailMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsEmailMessagesDraftWithHttpInfo

public ApiResponse<EmailMessage> putConversationsEmailMessagesDraftWithHttpInfo(String conversationId,
 EmailMessage body)
                                                                         throws IOException

Update conversation draft reply

Parameters:

conversationId - conversationId (required)

body - Draft (required)

Returns:

EmailMessage

Throws:

IOException - if the request fails to be processed

putConversationsEmailMessagesDraft

public EmailMessage putConversationsEmailMessagesDraft(PutConversationsEmailMessagesDraftRequest request)
                                                throws IOException,
ApiException

Update conversation draft reply

Parameters:

request - The request object

Returns:

EmailMessage

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsEmailMessagesDraft

public ApiResponse<EmailMessage> putConversationsEmailMessagesDraft(ApiRequest<EmailMessage> request)
                                                             throws IOException

Update conversation draft reply

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsEmailRecordingstate

public String putConversationsEmailRecordingstate(String conversationId,
 SetRecordingState body)
                                           throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsEmailRecordingstateWithHttpInfo

public ApiResponse<String> putConversationsEmailRecordingstateWithHttpInfo(String conversationId,
 SetRecordingState body)
                                                                    throws IOException

Update a conversation by setting its recording state

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

putConversationsEmailRecordingstate

public String putConversationsEmailRecordingstate(PutConversationsEmailRecordingstateRequest request)
                                           throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsEmailRecordingstate

public ApiResponse<String> putConversationsEmailRecordingstate(ApiRequest<SetRecordingState> request)
                                                        throws IOException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsKeyconfiguration

public ConversationEncryptionConfiguration putConversationsKeyconfiguration(String keyconfigurationsId,
 ConversationEncryptionConfiguration body)
                                                                     throws IOException,
ApiException

Update the encryption key configurations

Parameters:

keyconfigurationsId - Key Configurations Id (required)

body - Encryption key configuration metadata (required)

Returns:

ConversationEncryptionConfiguration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsKeyconfigurationWithHttpInfo

public ApiResponse<ConversationEncryptionConfiguration> putConversationsKeyconfigurationWithHttpInfo(String keyconfigurationsId,
 ConversationEncryptionConfiguration body)
                                                                                              throws IOException

Update the encryption key configurations

Parameters:

keyconfigurationsId - Key Configurations Id (required)

body - Encryption key configuration metadata (required)

Returns:

ConversationEncryptionConfiguration

Throws:

IOException - if the request fails to be processed

putConversationsKeyconfiguration

public ConversationEncryptionConfiguration putConversationsKeyconfiguration(PutConversationsKeyconfigurationRequest request)
                                                                     throws IOException,
ApiException

Update the encryption key configurations

Parameters:

request - The request object

Returns:

ConversationEncryptionConfiguration

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsKeyconfiguration

public ApiResponse<ConversationEncryptionConfiguration> putConversationsKeyconfiguration(ApiRequest<ConversationEncryptionConfiguration> request)
                                                                                  throws IOException

Update the encryption key configurations

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsMessageRecordingstate

public String putConversationsMessageRecordingstate(String conversationId,
 SetRecordingState body)
                                             throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessageRecordingstateWithHttpInfo

public ApiResponse<String> putConversationsMessageRecordingstateWithHttpInfo(String conversationId,
 SetRecordingState body)
                                                                      throws IOException

Update a conversation by setting its recording state

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

putConversationsMessageRecordingstate

public String putConversationsMessageRecordingstate(PutConversationsMessageRecordingstateRequest request)
                                             throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessageRecordingstate

public ApiResponse<String> putConversationsMessageRecordingstate(ApiRequest<SetRecordingState> request)
                                                          throws IOException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId

public AppleIdentityResolutionConfig putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(String integrationId,
 AppleIdentityResolutionConfig body)
                                                                                                        throws IOException,
ApiException

Create an identity resolution settings for a Apple messaging integration

Parameters:

integrationId - Integration ID (required)

body - IdentityResolutionConfig (required)

Returns:

AppleIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdWithHttpInfo

public ApiResponse<AppleIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdWithHttpInfo(String integrationId,
 AppleIdentityResolutionConfig body)
                                                                                                                                 throws IOException

Create an identity resolution settings for a Apple messaging integration

Parameters:

integrationId - Integration ID (required)

body - IdentityResolutionConfig (required)

Returns:

AppleIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId

public AppleIdentityResolutionConfig putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(PutConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdRequest request)
                                                                                                        throws IOException,
ApiException

Create an identity resolution settings for a Apple messaging integration

Parameters:

request - The request object

Returns:

AppleIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId

public ApiResponse<AppleIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationId(ApiRequest<AppleIdentityResolutionConfig> request)
                                                                                                                     throws IOException

Create an identity resolution settings for a Apple messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId

public FacebookIdentityResolutionConfig putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(String integrationId,
 FacebookIdentityResolutionConfig body)
                                                                                                              throws IOException,
ApiException

Create an identity resolution settings for a Facebook messaging integration

Parameters:

integrationId - Integration ID (required)

body - IdentityResolutionConfig (required)

Returns:

FacebookIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdWithHttpInfo

public ApiResponse<FacebookIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdWithHttpInfo(String integrationId,
 FacebookIdentityResolutionConfig body)
                                                                                                                                       throws IOException

Create an identity resolution settings for a Facebook messaging integration

Parameters:

integrationId - Integration ID (required)

body - IdentityResolutionConfig (required)

Returns:

FacebookIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId

public FacebookIdentityResolutionConfig putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(PutConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdRequest request)
                                                                                                              throws IOException,
ApiException

Create an identity resolution settings for a Facebook messaging integration

Parameters:

request - The request object

Returns:

FacebookIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId

public ApiResponse<FacebookIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationId(ApiRequest<FacebookIdentityResolutionConfig> request)
                                                                                                                           throws IOException

Create an identity resolution settings for a Facebook messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId

public InstagramIdentityResolutionConfig putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(String integrationId,
 InstagramIdentityResolutionConfig body)
                                                                                                                throws IOException,
ApiException

Create identity resolution settings for an Instagram messaging integration

Parameters:

integrationId - Integration ID (required)

body - IdentityResolutionConfig (required)

Returns:

InstagramIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdWithHttpInfo

public ApiResponse<InstagramIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdWithHttpInfo(String integrationId,
 InstagramIdentityResolutionConfig body)
                                                                                                                                         throws IOException

Create identity resolution settings for an Instagram messaging integration

Parameters:

integrationId - Integration ID (required)

body - IdentityResolutionConfig (required)

Returns:

InstagramIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId

public InstagramIdentityResolutionConfig putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(PutConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdRequest request)
                                                                                                                throws IOException,
ApiException

Create identity resolution settings for an Instagram messaging integration

Parameters:

request - The request object

Returns:

InstagramIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId

public ApiResponse<InstagramIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationId(ApiRequest<InstagramIdentityResolutionConfig> request)
                                                                                                                             throws IOException

Create identity resolution settings for an Instagram messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId

public OpenMessagingIdentityResolutionConfig putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(String integrationId,
 OpenMessagingIdentityResolutionConfig body)
                                                                                                               throws IOException,
ApiException

Update an open messaging integration Identity Resolution settings

Parameters:

integrationId - Integration ID (required)

body - (required)

Returns:

OpenMessagingIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdWithHttpInfo

public ApiResponse<OpenMessagingIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdWithHttpInfo(String integrationId,
 OpenMessagingIdentityResolutionConfig body)
                                                                                                                                        throws IOException

Update an open messaging integration Identity Resolution settings

Parameters:

integrationId - Integration ID (required)

body - (required)

Returns:

OpenMessagingIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId

public OpenMessagingIdentityResolutionConfig putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(PutConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdRequest request)
                                                                                                               throws IOException,
ApiException

Update an open messaging integration Identity Resolution settings

Parameters:

request - The request object

Returns:

OpenMessagingIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId

public ApiResponse<OpenMessagingIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationId(ApiRequest<OpenMessagingIdentityResolutionConfig> request)
                                                                                                                            throws IOException

Update an open messaging integration Identity Resolution settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId

public TwitterIdentityResolutionConfig putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(String integrationId,
 TwitterIdentityResolutionConfig body)
                                                                                                            throws IOException,
ApiException

Create an identity resolution settings for an X (Formally Twitter) messaging integration

Parameters:

integrationId - Integration Id (required)

body - IdentityResolutionConfig (required)

Returns:

TwitterIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdWithHttpInfo

public ApiResponse<TwitterIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdWithHttpInfo(String integrationId,
 TwitterIdentityResolutionConfig body)
                                                                                                                                     throws IOException

Create an identity resolution settings for an X (Formally Twitter) messaging integration

Parameters:

integrationId - Integration Id (required)

body - IdentityResolutionConfig (required)

Returns:

TwitterIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId

public TwitterIdentityResolutionConfig putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(PutConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdRequest request)
                                                                                                            throws IOException,
ApiException

Create an identity resolution settings for an X (Formally Twitter) messaging integration

Parameters:

request - The request object

Returns:

TwitterIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId

public ApiResponse<TwitterIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationId(ApiRequest<TwitterIdentityResolutionConfig> request)
                                                                                                                         throws IOException

Create an identity resolution settings for an X (Formally Twitter) messaging integration

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId

public WhatsAppIdentityResolutionConfig putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(String integrationId,
 WhatsAppIdentityResolutionConfig body)
                                                                                                              throws IOException,
ApiException

Update a whatsApp integration Identity Resolution settings

Parameters:

integrationId - Integration ID (required)

body - (required)

Returns:

WhatsAppIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdWithHttpInfo

public ApiResponse<WhatsAppIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdWithHttpInfo(String integrationId,
 WhatsAppIdentityResolutionConfig body)
                                                                                                                                       throws IOException

Update a whatsApp integration Identity Resolution settings

Parameters:

integrationId - Integration ID (required)

body - (required)

Returns:

WhatsAppIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId

public WhatsAppIdentityResolutionConfig putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(PutConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdRequest request)
                                                                                                              throws IOException,
ApiException

Update a whatsApp integration Identity Resolution settings

Parameters:

request - The request object

Returns:

WhatsAppIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId

public ApiResponse<WhatsAppIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationId(ApiRequest<WhatsAppIdentityResolutionConfig> request)
                                                                                                                           throws IOException

Update a whatsApp integration Identity Resolution settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsMessagingSettingsDefault

public MessagingSetting putConversationsMessagingSettingsDefault(MessagingSettingDefaultRequest body)
                                                          throws IOException,
ApiException

Set the organization's default setting that may be applied to to integrations without settings When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

body - MessagingSetting (required)

Returns:

MessagingSetting

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingSettingsDefaultWithHttpInfo

public ApiResponse<MessagingSetting> putConversationsMessagingSettingsDefaultWithHttpInfo(MessagingSettingDefaultRequest body)
                                                                                   throws IOException

Set the organization's default setting that may be applied to to integrations without settings When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

body - MessagingSetting (required)

Returns:

MessagingSetting

Throws:

IOException - if the request fails to be processed

putConversationsMessagingSettingsDefault

public MessagingSetting putConversationsMessagingSettingsDefault(PutConversationsMessagingSettingsDefaultRequest request)
                                                          throws IOException,
ApiException

Set the organization's default setting that may be applied to to integrations without settings When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

request - The request object

Returns:

MessagingSetting

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingSettingsDefault

public ApiResponse<MessagingSetting> putConversationsMessagingSettingsDefault(ApiRequest<MessagingSettingDefaultRequest> request)
                                                                       throws IOException

Set the organization's default setting that may be applied to to integrations without settings When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsMessagingSupportedcontentDefault

public SupportedContent putConversationsMessagingSupportedcontentDefault(SupportedContentReference body)
                                                                  throws IOException,
ApiException

Set the organization's default supported content profile that may be assigned to an integration when it is created. When an integration is created a supported content ID may be assigned to it. If the supported content ID is not supplied, the default supported content profile will be assigned to it.

Parameters:

body - Reference to supported content profile (required)

Returns:

SupportedContent

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingSupportedcontentDefaultWithHttpInfo

public ApiResponse<SupportedContent> putConversationsMessagingSupportedcontentDefaultWithHttpInfo(SupportedContentReference body)
                                                                                           throws IOException

Set the organization's default supported content profile that may be assigned to an integration when it is created. When an integration is created a supported content ID may be assigned to it. If the supported content ID is not supplied, the default supported content profile will be assigned to it.

Parameters:

body - Reference to supported content profile (required)

Returns:

SupportedContent

Throws:

IOException - if the request fails to be processed

putConversationsMessagingSupportedcontentDefault

public SupportedContent putConversationsMessagingSupportedcontentDefault(PutConversationsMessagingSupportedcontentDefaultRequest request)
                                                                  throws IOException,
ApiException

Set the organization's default supported content profile that may be assigned to an integration when it is created. When an integration is created a supported content ID may be assigned to it. If the supported content ID is not supplied, the default supported content profile will be assigned to it.

Parameters:

request - The request object

Returns:

SupportedContent

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingSupportedcontentDefault

public ApiResponse<SupportedContent> putConversationsMessagingSupportedcontentDefault(ApiRequest<SupportedContentReference> request)
                                                                               throws IOException

Set the organization's default supported content profile that may be assigned to an integration when it is created. When an integration is created a supported content ID may be assigned to it. If the supported content ID is not supplied, the default supported content profile will be assigned to it.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsMessagingThreadingtimeline

public ConversationThreadingWindow putConversationsMessagingThreadingtimeline(ConversationThreadingWindow body)
                                                                       throws IOException,
ApiException

Update conversation threading window timeline for each messaging type PUT Conversation messaging threading timeline is intended to set the conversation threading settings for ALL messengerTypes. If you omit a messengerType in the request body then the setting for that messengerType will use the platform default value. The PUT replaces the existing setting(s) that were previously set for each messengerType.

Parameters:

body - ConversationThreadingWindowRequest (required)

Returns:

ConversationThreadingWindow

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingThreadingtimelineWithHttpInfo

public ApiResponse<ConversationThreadingWindow> putConversationsMessagingThreadingtimelineWithHttpInfo(ConversationThreadingWindow body)
                                                                                                throws IOException

Update conversation threading window timeline for each messaging type PUT Conversation messaging threading timeline is intended to set the conversation threading settings for ALL messengerTypes. If you omit a messengerType in the request body then the setting for that messengerType will use the platform default value. The PUT replaces the existing setting(s) that were previously set for each messengerType.

Parameters:

body - ConversationThreadingWindowRequest (required)

Returns:

ConversationThreadingWindow

Throws:

IOException - if the request fails to be processed

putConversationsMessagingThreadingtimeline

public ConversationThreadingWindow putConversationsMessagingThreadingtimeline(PutConversationsMessagingThreadingtimelineRequest request)
                                                                       throws IOException,
ApiException

Update conversation threading window timeline for each messaging type PUT Conversation messaging threading timeline is intended to set the conversation threading settings for ALL messengerTypes. If you omit a messengerType in the request body then the setting for that messengerType will use the platform default value. The PUT replaces the existing setting(s) that were previously set for each messengerType.

Parameters:

request - The request object

Returns:

ConversationThreadingWindow

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsMessagingThreadingtimeline

public ApiResponse<ConversationThreadingWindow> putConversationsMessagingThreadingtimeline(ApiRequest<ConversationThreadingWindow> request)
                                                                                    throws IOException

Update conversation threading window timeline for each messaging type PUT Conversation messaging threading timeline is intended to set the conversation threading settings for ALL messengerTypes. If you omit a messengerType in the request body then the setting for that messengerType will use the platform default value. The PUT replaces the existing setting(s) that were previously set for each messengerType.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsScreenshareRecordingstate

public String putConversationsScreenshareRecordingstate(String conversationId,
 SetRecordingState body)
                                                 throws IOException,
ApiException

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsScreenshareRecordingstateWithHttpInfo

public ApiResponse<String> putConversationsScreenshareRecordingstateWithHttpInfo(String conversationId,
 SetRecordingState body)
                                                                          throws IOException

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

putConversationsScreenshareRecordingstate

public String putConversationsScreenshareRecordingstate(PutConversationsScreenshareRecordingstateRequest request)
                                                 throws IOException,
ApiException

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsScreenshareRecordingstate

public ApiResponse<String> putConversationsScreenshareRecordingstate(ApiRequest<SetRecordingState> request)
                                                              throws IOException

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsSocialRecordingstate

public String putConversationsSocialRecordingstate(String conversationId,
 SetRecordingState body)
                                            throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsSocialRecordingstateWithHttpInfo

public ApiResponse<String> putConversationsSocialRecordingstateWithHttpInfo(String conversationId,
 SetRecordingState body)
                                                                     throws IOException

Update a conversation by setting its recording state

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

putConversationsSocialRecordingstate

public String putConversationsSocialRecordingstate(PutConversationsSocialRecordingstateRequest request)
                                            throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsSocialRecordingstate

public ApiResponse<String> putConversationsSocialRecordingstate(ApiRequest<SetRecordingState> request)
                                                         throws IOException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

putConversationsVideoRecordingstate

public String putConversationsVideoRecordingstate(String conversationId,
 SetRecordingState body)
                                           throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsVideoRecordingstateWithHttpInfo

public ApiResponse<String> putConversationsVideoRecordingstateWithHttpInfo(String conversationId,
 SetRecordingState body)
                                                                    throws IOException

Update a conversation by setting its recording state

Parameters:

conversationId - conversationId (required)

body - SetRecordingState (required)

Returns:

String

Throws:

IOException - if the request fails to be processed

putConversationsVideoRecordingstate

public String putConversationsVideoRecordingstate(PutConversationsVideoRecordingstateRequest request)
                                           throws IOException,
ApiException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

String

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

putConversationsVideoRecordingstate

public ApiResponse<String> putConversationsVideoRecordingstate(ApiRequest<SetRecordingState> request)
                                                        throws IOException

Update a conversation by setting its recording state

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed