Package com.mypurecloud.sdk.v2.api

Class ConversationsApiAsync

java.lang.Object

com.mypurecloud.sdk.v2.api.ConversationsApiAsync

public class ConversationsApiAsync
extends Object

Constructor Summary

Constructors

Constructor	Description
ConversationsApiAsync()
ConversationsApiAsync(ApiClient apiClient)

Method Summary

Modifier and Type	Method	Description
Future<Void>	deleteAnalyticsConversationsAggregatesJobAsync(DeleteAnalyticsConversationsAggregatesJobRequest request, AsyncApiCallback<Void> callback)	Delete/cancel an async request for conversation aggregates
Future<ApiResponse<Void>>	deleteAnalyticsConversationsAggregatesJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete/cancel an async request for conversation aggregates
Future<Void>	deleteAnalyticsConversationsDetailsJobAsync(DeleteAnalyticsConversationsDetailsJobRequest request, AsyncApiCallback<Void> callback)	Delete/cancel an async details job
Future<ApiResponse<Void>>	deleteAnalyticsConversationsDetailsJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete/cancel an async details job
Future<Void>	deleteConversationAsync(DeleteConversationRequest request, AsyncApiCallback<Void> callback)	Update a conversation by disconnecting all of the participants
Future<ApiResponse<Void>>	deleteConversationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update a conversation by disconnecting all of the participants
Future<Void>	deleteConversationCustomattributeAsync(DeleteConversationCustomattributeRequest request, AsyncApiCallback<Void> callback)	Delete a custom attributes record.
Future<ApiResponse<Void>>	deleteConversationCustomattributeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a custom attributes record.
Future<Void>	deleteConversationParticipantCodeAsync(DeleteConversationParticipantCodeRequest request, AsyncApiCallback<Void> callback)	Delete a code used to add a communication to this participant
Future<ApiResponse<Void>>	deleteConversationParticipantCodeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a code used to add a communication to this participant
Future<Void>	deleteConversationParticipantFlaggedreasonAsync(DeleteConversationParticipantFlaggedreasonRequest request, AsyncApiCallback<Void> callback)	Remove flagged reason from conversation participant.
Future<ApiResponse<Void>>	deleteConversationParticipantFlaggedreasonAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Remove flagged reason from conversation participant.
Future<Void>	deleteConversationsCallParticipantCommunicationPostflowactionAsync(DeleteConversationsCallParticipantCommunicationPostflowactionRequest request, AsyncApiCallback<Void> callback)	Remove mandatory post call actions.
Future<ApiResponse<Void>>	deleteConversationsCallParticipantCommunicationPostflowactionAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Remove mandatory post call actions.
Future<Void>	deleteConversationsCallParticipantConsultAsync(DeleteConversationsCallParticipantConsultRequest request, AsyncApiCallback<Void> callback)	Cancel the transfer
Future<ApiResponse<Void>>	deleteConversationsCallParticipantConsultAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Cancel the transfer
Future<Void>	deleteConversationsEmailMessagesDraftAttachmentAsync(DeleteConversationsEmailMessagesDraftAttachmentRequest request, AsyncApiCallback<Void> callback)	Delete attachment from draft
Future<ApiResponse<Void>>	deleteConversationsEmailMessagesDraftAttachmentAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete attachment from draft
Future<Void>	deleteConversationsMessagesCachedmediaCachedMediaItemIdAsync(DeleteConversationsMessagesCachedmediaCachedMediaItemIdRequest request, AsyncApiCallback<Void> callback)	Remove a cached media item asychronously
Future<ApiResponse<Void>>	deleteConversationsMessagesCachedmediaCachedMediaItemIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Remove a cached media item asychronously
Future<Void>	deleteConversationsMessagingIntegrationsAppleIntegrationIdAsync(DeleteConversationsMessagingIntegrationsAppleIntegrationIdRequest request, AsyncApiCallback<Void> callback)	Delete an Apple messaging integration
Future<ApiResponse<Void>>	deleteConversationsMessagingIntegrationsAppleIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete an Apple messaging integration
Future<Void>	deleteConversationsMessagingIntegrationsFacebookIntegrationIdAsync(DeleteConversationsMessagingIntegrationsFacebookIntegrationIdRequest request, AsyncApiCallback<Void> callback)	Delete a Facebook messaging integration
Future<ApiResponse<Void>>	deleteConversationsMessagingIntegrationsFacebookIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a Facebook messaging integration
Future<Void>	deleteConversationsMessagingIntegrationsInstagramIntegrationIdAsync(DeleteConversationsMessagingIntegrationsInstagramIntegrationIdRequest request, AsyncApiCallback<Void> callback)	Delete Instagram messaging integration
Future<ApiResponse<Void>>	deleteConversationsMessagingIntegrationsInstagramIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete Instagram messaging integration
Future<Void>	deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync(DeleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdRequest request, AsyncApiCallback<Void> callback)	Delete an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<Void>>	deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<Void>	deleteConversationsMessagingIntegrationsOpenIntegrationIdAsync(DeleteConversationsMessagingIntegrationsOpenIntegrationIdRequest request, AsyncApiCallback<Void> callback)	Delete an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<Void>>	deleteConversationsMessagingIntegrationsOpenIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<Void>	deleteConversationsMessagingIntegrationsTwitterIntegrationIdAsync(DeleteConversationsMessagingIntegrationsTwitterIntegrationIdRequest request, AsyncApiCallback<Void> callback)	Delete Twitter messaging integration
Future<ApiResponse<Void>>	deleteConversationsMessagingIntegrationsTwitterIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete Twitter messaging integration
Future<WhatsAppIntegration>	deleteConversationsMessagingIntegrationsWhatsappIntegrationIdAsync(DeleteConversationsMessagingIntegrationsWhatsappIntegrationIdRequest request, AsyncApiCallback<WhatsAppIntegration> callback)	Delete a WhatsApp messaging integration
Future<ApiResponse<WhatsAppIntegration>>	deleteConversationsMessagingIntegrationsWhatsappIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WhatsAppIntegration>> callback)	Delete a WhatsApp messaging integration
Future<Void>	deleteConversationsMessagingSettingAsync(DeleteConversationsMessagingSettingRequest request, AsyncApiCallback<Void> callback)	Delete a messaging setting
Future<ApiResponse<Void>>	deleteConversationsMessagingSettingAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a messaging setting
Future<Void>	deleteConversationsMessagingSettingsDefaultAsync(DeleteConversationsMessagingSettingsDefaultRequest request, AsyncApiCallback<Void> callback)	Delete the organization's default setting, a global default will be applied to integrations without settings When an integration is created a settings ID may be assigned to it.
Future<ApiResponse<Void>>	deleteConversationsMessagingSettingsDefaultAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete the organization's default setting, a global default will be applied to integrations without settings When an integration is created a settings ID may be assigned to it.
Future<Void>	deleteConversationsMessagingSupportedcontentSupportedContentIdAsync(DeleteConversationsMessagingSupportedcontentSupportedContentIdRequest request, AsyncApiCallback<Void> callback)	Delete a supported content profile
Future<ApiResponse<Void>>	deleteConversationsMessagingSupportedcontentSupportedContentIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a supported content profile
Future<AnalyticsConversationWithoutAttributes>	getAnalyticsConversationDetailsAsync(GetAnalyticsConversationDetailsRequest request, AsyncApiCallback<AnalyticsConversationWithoutAttributes> callback)	Get a conversation by id
Future<ApiResponse<AnalyticsConversationWithoutAttributes>>	getAnalyticsConversationDetailsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AnalyticsConversationWithoutAttributes>> callback)	Get a conversation by id
Future<AsyncQueryStatus>	getAnalyticsConversationsAggregatesJobAsync(GetAnalyticsConversationsAggregatesJobRequest request, AsyncApiCallback<AsyncQueryStatus> callback)	Get status for async query for conversation aggregates
Future<ApiResponse<AsyncQueryStatus>>	getAnalyticsConversationsAggregatesJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AsyncQueryStatus>> callback)	Get status for async query for conversation aggregates
Future<ConversationAsyncAggregateQueryResponse>	getAnalyticsConversationsAggregatesJobResultsAsync(GetAnalyticsConversationsAggregatesJobResultsRequest request, AsyncApiCallback<ConversationAsyncAggregateQueryResponse> callback)	Fetch a page of results for an async aggregates query
Future<ApiResponse<ConversationAsyncAggregateQueryResponse>>	getAnalyticsConversationsAggregatesJobResultsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ConversationAsyncAggregateQueryResponse>> callback)	Fetch a page of results for an async aggregates query
Future<AnalyticsConversationWithoutAttributesMultiGetResponse>	getAnalyticsConversationsDetailsAsync(GetAnalyticsConversationsDetailsRequest request, AsyncApiCallback<AnalyticsConversationWithoutAttributesMultiGetResponse> callback)	Gets multiple conversations by id
Future<ApiResponse<AnalyticsConversationWithoutAttributesMultiGetResponse>>	getAnalyticsConversationsDetailsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AnalyticsConversationWithoutAttributesMultiGetResponse>> callback)	Gets multiple conversations by id
Future<AsyncQueryStatus>	getAnalyticsConversationsDetailsJobAsync(GetAnalyticsConversationsDetailsJobRequest request, AsyncApiCallback<AsyncQueryStatus> callback)	Get status for async query for conversation details
Future<ApiResponse<AsyncQueryStatus>>	getAnalyticsConversationsDetailsJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AsyncQueryStatus>> callback)	Get status for async query for conversation details
Future<AnalyticsConversationAsyncQueryResponse>	getAnalyticsConversationsDetailsJobResultsAsync(GetAnalyticsConversationsDetailsJobResultsRequest request, AsyncApiCallback<AnalyticsConversationAsyncQueryResponse> callback)	Fetch a page of results for an async details job
Future<ApiResponse<AnalyticsConversationAsyncQueryResponse>>	getAnalyticsConversationsDetailsJobResultsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AnalyticsConversationAsyncQueryResponse>> callback)	Fetch a page of results for an async details job
Future<DataAvailabilityResponse>	getAnalyticsConversationsDetailsJobsAvailabilityAsync(GetAnalyticsConversationsDetailsJobsAvailabilityRequest request, AsyncApiCallback<DataAvailabilityResponse> callback)	Lookup the datalake availability date and time
Future<ApiResponse<DataAvailabilityResponse>>	getAnalyticsConversationsDetailsJobsAvailabilityAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<DataAvailabilityResponse>> callback)	Lookup the datalake availability date and time
Future<CopilotContextValues>	getConversationAssistantCopilotcontextAsync(GetConversationAssistantCopilotcontextRequest request, AsyncApiCallback<CopilotContextValues> callback)	Get copilot context values for a conversation.
Future<ApiResponse<CopilotContextValues>>	getConversationAssistantCopilotcontextAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CopilotContextValues>> callback)	Get copilot context values for a conversation.
Future<Conversation>	getConversationAsync(GetConversationRequest request, AsyncApiCallback<Conversation> callback)	Get conversation
Future<ApiResponse<Conversation>>	getConversationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Conversation>> callback)	Get conversation
Future<AgentChecklistResponse>	getConversationCommunicationAgentchecklistAsync(GetConversationCommunicationAgentchecklistRequest request, AsyncApiCallback<AgentChecklistResponse> callback)	Get checklist info for a single checklist.
Future<ApiResponse<AgentChecklistResponse>>	getConversationCommunicationAgentchecklistAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AgentChecklistResponse>> callback)	Get checklist info for a single checklist.
Future<ChecklistInferenceJobResponse>	getConversationCommunicationAgentchecklistJobAsync(GetConversationCommunicationAgentchecklistJobRequest request, AsyncApiCallback<ChecklistInferenceJobResponse> callback)	Get inference job status
Future<ApiResponse<ChecklistInferenceJobResponse>>	getConversationCommunicationAgentchecklistJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ChecklistInferenceJobResponse>> callback)	Get inference job status
Future<AgentChecklistResponseList>	getConversationCommunicationAgentchecklistsAsync(GetConversationCommunicationAgentchecklistsRequest request, AsyncApiCallback<AgentChecklistResponseList> callback)	Get information of all checklists associated with a conversation.
Future<ApiResponse<AgentChecklistResponseList>>	getConversationCommunicationAgentchecklistsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AgentChecklistResponseList>> callback)	Get information of all checklists associated with a conversation.
Future<InternalMessageData>	getConversationCommunicationInternalmessageAsync(GetConversationCommunicationInternalmessageRequest request, AsyncApiCallback<InternalMessageData> callback)	Get message
Future<ApiResponse<InternalMessageData>>	getConversationCommunicationInternalmessageAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<InternalMessageData>> callback)	Get message
Future<InternalMessageDataEntityListing>	getConversationCommunicationInternalmessagesAsync(GetConversationCommunicationInternalmessagesRequest request, AsyncApiCallback<InternalMessageDataEntityListing> callback)	Get messages for communication
Future<ApiResponse<InternalMessageDataEntityListing>>	getConversationCommunicationInternalmessagesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<InternalMessageDataEntityListing>> callback)	Get messages for communication
Future<CustomAttributes>	getConversationCustomattributeAsync(GetConversationCustomattributeRequest request, AsyncApiCallback<CustomAttributes> callback)	Get custom attributes by id
Future<ApiResponse<CustomAttributes>>	getConversationCustomattributeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CustomAttributes>> callback)	Get custom attributes by id
Future<CustomAttributesListing>	getConversationCustomattributesAsync(GetConversationCustomattributesRequest request, AsyncApiCallback<CustomAttributesListing> callback)	Get a list of custom attributes for a conversation.
Future<ApiResponse<CustomAttributesListing>>	getConversationCustomattributesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CustomAttributesListing>> callback)	Get a list of custom attributes for a conversation.
Future<SecureSession>	getConversationParticipantSecureivrsessionAsync(GetConversationParticipantSecureivrsessionRequest request, AsyncApiCallback<SecureSession> callback)	Fetch info on a secure session
Future<ApiResponse<SecureSession>>	getConversationParticipantSecureivrsessionAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SecureSession>> callback)	Fetch info on a secure session
Future<SecureSessionEntityListing>	getConversationParticipantSecureivrsessionsAsync(GetConversationParticipantSecureivrsessionsRequest request, AsyncApiCallback<SecureSessionEntityListing> callback)	Get a list of secure sessions for this participant.
Future<ApiResponse<SecureSessionEntityListing>>	getConversationParticipantSecureivrsessionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SecureSessionEntityListing>> callback)	Get a list of secure sessions for this participant.
Future<AssignedWrapupCode>	getConversationParticipantWrapupAsync(GetConversationParticipantWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Get the wrap-up for this conversation participant.
Future<ApiResponse<AssignedWrapupCode>>	getConversationParticipantWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Get the wrap-up for this conversation participant.
Future<List<WrapupCode>>	getConversationParticipantWrapupcodesAsync(GetConversationParticipantWrapupcodesRequest request, AsyncApiCallback<List<WrapupCode>> callback)	Get list of wrapup codes for this conversation participant
Future<ApiResponse<List<WrapupCode>>>	getConversationParticipantWrapupcodesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)	Get list of wrapup codes for this conversation participant
Future<ConversationEntityListing>	getConversationsAsync(GetConversationsRequest request, AsyncApiCallback<ConversationEntityListing> callback)	Get active conversations for the logged in user
Future<ApiResponse<ConversationEntityListing>>	getConversationsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ConversationEntityListing>> callback)	Get active conversations for the logged in user
Future<CallConversation>	getConversationsCallAsync(GetConversationsCallRequest request, AsyncApiCallback<CallConversation> callback)	Get call conversation
Future<ApiResponse<CallConversation>>	getConversationsCallAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CallConversation>> callback)	Get call conversation
Future<CallbackConversation>	getConversationsCallbackAsync(GetConversationsCallbackRequest request, AsyncApiCallback<CallbackConversation> callback)	Get callback conversation
Future<ApiResponse<CallbackConversation>>	getConversationsCallbackAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CallbackConversation>> callback)	Get callback conversation
Future<AssignedWrapupCode>	getConversationsCallbackParticipantCommunicationWrapupAsync(GetConversationsCallbackParticipantCommunicationWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Get the wrap-up for this conversation communication.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsCallbackParticipantCommunicationWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Get the wrap-up for this conversation communication.
Future<AssignedWrapupCode>	getConversationsCallbackParticipantWrapupAsync(GetConversationsCallbackParticipantWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Get the wrap-up for this conversation participant.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsCallbackParticipantWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Get the wrap-up for this conversation participant.
Future<List<WrapupCode>>	getConversationsCallbackParticipantWrapupcodesAsync(GetConversationsCallbackParticipantWrapupcodesRequest request, AsyncApiCallback<List<WrapupCode>> callback)	Get list of wrapup codes for this conversation participant
Future<ApiResponse<List<WrapupCode>>>	getConversationsCallbackParticipantWrapupcodesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)	Get list of wrapup codes for this conversation participant
Future<CallbackConversationEntityListing>	getConversationsCallbacksAsync(GetConversationsCallbacksRequest request, AsyncApiCallback<CallbackConversationEntityListing> callback)	Get the logged-in user's active conversations and their Callback participants state.
Future<ApiResponse<CallbackConversationEntityListing>>	getConversationsCallbacksAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CallbackConversationEntityListing>> callback)	Get the logged-in user's active conversations and their Callback participants state.
Future<AssignedWrapupCode>	getConversationsCallParticipantCommunicationWrapupAsync(GetConversationsCallParticipantCommunicationWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Get the wrap-up for this conversation communication.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsCallParticipantCommunicationWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Get the wrap-up for this conversation communication.
Future<AssignedWrapupCode>	getConversationsCallParticipantWrapupAsync(GetConversationsCallParticipantWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Get the wrap-up for this conversation participant.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsCallParticipantWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Get the wrap-up for this conversation participant.
Future<List<WrapupCode>>	getConversationsCallParticipantWrapupcodesAsync(GetConversationsCallParticipantWrapupcodesRequest request, AsyncApiCallback<List<WrapupCode>> callback)	Get list of wrapup codes for this conversation participant
Future<ApiResponse<List<WrapupCode>>>	getConversationsCallParticipantWrapupcodesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)	Get list of wrapup codes for this conversation participant
Future<CallConversationEntityListing>	getConversationsCallsAsync(GetConversationsCallsRequest request, AsyncApiCallback<CallConversationEntityListing> callback)	Get the logged-in user's active conversations and their Call participants state.
Future<ApiResponse<CallConversationEntityListing>>	getConversationsCallsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CallConversationEntityListing>> callback)	Get the logged-in user's active conversations and their Call participants state.
Future<CallHistoryConversationEntityListing>	getConversationsCallsHistoryAsync(GetConversationsCallsHistoryRequest request, AsyncApiCallback<CallHistoryConversationEntityListing> callback)	Get call history
Future<ApiResponse<CallHistoryConversationEntityListing>>	getConversationsCallsHistoryAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CallHistoryConversationEntityListing>> callback)	Get call history
Future<MaxParticipants>	getConversationsCallsMaximumconferencepartiesAsync(GetConversationsCallsMaximumconferencepartiesRequest request, AsyncApiCallback<MaxParticipants> callback)	Get the maximum number of participants that this user can have on a conference
Future<ApiResponse<MaxParticipants>>	getConversationsCallsMaximumconferencepartiesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MaxParticipants>> callback)	Get the maximum number of participants that this user can have on a conference
Future<ChatConversation>	getConversationsChatAsync(GetConversationsChatRequest request, AsyncApiCallback<ChatConversation> callback)	Deprecated.
Future<ApiResponse<ChatConversation>>	getConversationsChatAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ChatConversation>> callback)	Deprecated.
Future<WebChatMessage>	getConversationsChatMessageAsync(GetConversationsChatMessageRequest request, AsyncApiCallback<WebChatMessage> callback)	Deprecated.
Future<ApiResponse<WebChatMessage>>	getConversationsChatMessageAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WebChatMessage>> callback)	Deprecated.
Future<WebChatMessageEntityList>	getConversationsChatMessagesAsync(GetConversationsChatMessagesRequest request, AsyncApiCallback<WebChatMessageEntityList> callback)	Deprecated.
Future<ApiResponse<WebChatMessageEntityList>>	getConversationsChatMessagesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WebChatMessageEntityList>> callback)	Deprecated.
Future<AssignedWrapupCode>	getConversationsChatParticipantCommunicationWrapupAsync(GetConversationsChatParticipantCommunicationWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Deprecated.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsChatParticipantCommunicationWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Deprecated.
Future<AssignedWrapupCode>	getConversationsChatParticipantWrapupAsync(GetConversationsChatParticipantWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Deprecated.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsChatParticipantWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Deprecated.
Future<List<WrapupCode>>	getConversationsChatParticipantWrapupcodesAsync(GetConversationsChatParticipantWrapupcodesRequest request, AsyncApiCallback<List<WrapupCode>> callback)	Deprecated.
Future<ApiResponse<List<WrapupCode>>>	getConversationsChatParticipantWrapupcodesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)	Deprecated.
Future<ChatConversationEntityListing>	getConversationsChatsAsync(GetConversationsChatsRequest request, AsyncApiCallback<ChatConversationEntityListing> callback)	Deprecated.
Future<ApiResponse<ChatConversationEntityListing>>	getConversationsChatsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ChatConversationEntityListing>> callback)	Deprecated.
Future<CobrowseConversation>	getConversationsCobrowsesessionAsync(GetConversationsCobrowsesessionRequest request, AsyncApiCallback<CobrowseConversation> callback)	Get cobrowse conversation
Future<ApiResponse<CobrowseConversation>>	getConversationsCobrowsesessionAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CobrowseConversation>> callback)	Get cobrowse conversation
Future<AssignedWrapupCode>	getConversationsCobrowsesessionParticipantCommunicationWrapupAsync(GetConversationsCobrowsesessionParticipantCommunicationWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Deprecated.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsCobrowsesessionParticipantCommunicationWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Deprecated.
Future<AssignedWrapupCode>	getConversationsCobrowsesessionParticipantWrapupAsync(GetConversationsCobrowsesessionParticipantWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Deprecated.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsCobrowsesessionParticipantWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Deprecated.
Future<List<WrapupCode>>	getConversationsCobrowsesessionParticipantWrapupcodesAsync(GetConversationsCobrowsesessionParticipantWrapupcodesRequest request, AsyncApiCallback<List<WrapupCode>> callback)	Deprecated.
Future<ApiResponse<List<WrapupCode>>>	getConversationsCobrowsesessionParticipantWrapupcodesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)	Deprecated.
Future<CobrowseConversationEntityListing>	getConversationsCobrowsesessionsAsync(GetConversationsCobrowsesessionsRequest request, AsyncApiCallback<CobrowseConversationEntityListing> callback)	Get active cobrowse conversations for the logged in user
Future<ApiResponse<CobrowseConversationEntityListing>>	getConversationsCobrowsesessionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CobrowseConversationEntityListing>> callback)	Get active cobrowse conversations for the logged in user
Future<ConversationDataSchema>	getConversationsCustomattributesSchemaAsync(GetConversationsCustomattributesSchemaRequest request, AsyncApiCallback<ConversationDataSchema> callback)	Get a schema
Future<ApiResponse<ConversationDataSchema>>	getConversationsCustomattributesSchemaAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ConversationDataSchema>> callback)	Get a schema
Future<ConversationDataSchemaListing>	getConversationsCustomattributesSchemasAsync(GetConversationsCustomattributesSchemasRequest request, AsyncApiCallback<ConversationDataSchemaListing> callback)	Get a list of schemas.
Future<ApiResponse<ConversationDataSchemaListing>>	getConversationsCustomattributesSchemasAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ConversationDataSchemaListing>> callback)	Get a list of schemas.
Future<Coretype>	getConversationsCustomattributesSchemasCoretypeAsync(GetConversationsCustomattributesSchemasCoretypeRequest request, AsyncApiCallback<Coretype> callback)	Get the core types from which all schemas are built.
Future<ApiResponse<Coretype>>	getConversationsCustomattributesSchemasCoretypeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Coretype>> callback)	Get the core types from which all schemas are built.
Future<CoretypeListing>	getConversationsCustomattributesSchemasCoretypesAsync(GetConversationsCustomattributesSchemasCoretypesRequest request, AsyncApiCallback<CoretypeListing> callback)	Get the list of core types enabled for a specific namespace.
Future<ApiResponse<CoretypeListing>>	getConversationsCustomattributesSchemasCoretypesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CoretypeListing>> callback)	Get the list of core types enabled for a specific namespace.
Future<SchemaQuantityLimits>	getConversationsCustomattributesSchemasLimitsAsync(GetConversationsCustomattributesSchemasLimitsRequest request, AsyncApiCallback<SchemaQuantityLimits> callback)	Get quantitative limits on schemas
Future<ApiResponse<SchemaQuantityLimits>>	getConversationsCustomattributesSchemasLimitsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SchemaQuantityLimits>> callback)	Get quantitative limits on schemas
Future<ConversationDataSchema>	getConversationsCustomattributesSchemaVersionAsync(GetConversationsCustomattributesSchemaVersionRequest request, AsyncApiCallback<ConversationDataSchema> callback)	Get a specific version of a schema
Future<ApiResponse<ConversationDataSchema>>	getConversationsCustomattributesSchemaVersionAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ConversationDataSchema>> callback)	Get a specific version of a schema
Future<ConversationDataSchemaListing>	getConversationsCustomattributesSchemaVersionsAsync(GetConversationsCustomattributesSchemaVersionsRequest request, AsyncApiCallback<ConversationDataSchemaListing> callback)	Get all versions of a CCA schema
Future<ApiResponse<ConversationDataSchemaListing>>	getConversationsCustomattributesSchemaVersionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ConversationDataSchemaListing>> callback)	Get all versions of a CCA schema
Future<ConversationSecureAttributes>	getConversationSecureattributesAsync(GetConversationSecureattributesRequest request, AsyncApiCallback<ConversationSecureAttributes> callback)	Get the secure attributes on a conversation.
Future<ApiResponse<ConversationSecureAttributes>>	getConversationSecureattributesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ConversationSecureAttributes>> callback)	Get the secure attributes on a conversation.
Future<EmailConversation>	getConversationsEmailAsync(GetConversationsEmailRequest request, AsyncApiCallback<EmailConversation> callback)	Get email conversation
Future<ApiResponse<EmailConversation>>	getConversationsEmailAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EmailConversation>> callback)	Get email conversation
Future<EmailMessage>	getConversationsEmailMessageAsync(GetConversationsEmailMessageRequest request, AsyncApiCallback<EmailMessage> callback)	Get conversation message
Future<ApiResponse<EmailMessage>>	getConversationsEmailMessageAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EmailMessage>> callback)	Get conversation message
Future<EmailMessagePreviewListing>	getConversationsEmailMessagesAsync(GetConversationsEmailMessagesRequest request, AsyncApiCallback<EmailMessagePreviewListing> callback)	Get conversation messages
Future<ApiResponse<EmailMessagePreviewListing>>	getConversationsEmailMessagesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EmailMessagePreviewListing>> callback)	Get conversation messages
Future<EmailMessage>	getConversationsEmailMessagesDraftAsync(GetConversationsEmailMessagesDraftRequest request, AsyncApiCallback<EmailMessage> callback)	Get conversation draft reply
Future<ApiResponse<EmailMessage>>	getConversationsEmailMessagesDraftAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EmailMessage>> callback)	Get conversation draft reply
Future<AssignedWrapupCode>	getConversationsEmailParticipantCommunicationWrapupAsync(GetConversationsEmailParticipantCommunicationWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Get the wrap-up for this conversation communication.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsEmailParticipantCommunicationWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Get the wrap-up for this conversation communication.
Future<AssignedWrapupCode>	getConversationsEmailParticipantWrapupAsync(GetConversationsEmailParticipantWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Get the wrap-up for this conversation participant.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsEmailParticipantWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Get the wrap-up for this conversation participant.
Future<List<WrapupCode>>	getConversationsEmailParticipantWrapupcodesAsync(GetConversationsEmailParticipantWrapupcodesRequest request, AsyncApiCallback<List<WrapupCode>> callback)	Get list of wrapup codes for this conversation participant
Future<ApiResponse<List<WrapupCode>>>	getConversationsEmailParticipantWrapupcodesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)	Get list of wrapup codes for this conversation participant
Future<EmailConversationEntityListing>	getConversationsEmailsAsync(GetConversationsEmailsRequest request, AsyncApiCallback<EmailConversationEntityListing> callback)	Get the logged-in user's active conversations and their Email participants state.
Future<ApiResponse<EmailConversationEntityListing>>	getConversationsEmailsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EmailConversationEntityListing>> callback)	Get the logged-in user's active conversations and their Email participants state.
Future<EmailsSettings>	getConversationsEmailSettingsAsync(GetConversationsEmailSettingsRequest request, AsyncApiCallback<EmailsSettings> callback)	Get emails settings for a given conversation
Future<ApiResponse<EmailsSettings>>	getConversationsEmailSettingsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EmailsSettings>> callback)	Get emails settings for a given conversation
Future<InternalMessageConversation>	getConversationsInternalmessageAsync(GetConversationsInternalmessageRequest request, AsyncApiCallback<InternalMessageConversation> callback)	Get internal message conversation
Future<ApiResponse<InternalMessageConversation>>	getConversationsInternalmessageAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<InternalMessageConversation>> callback)	Get internal message conversation
Future<InternalMessageConversationEntityListing>	getConversationsInternalmessagesAsync(GetConversationsInternalmessagesRequest request, AsyncApiCallback<InternalMessageConversationEntityListing> callback)	Get the logged-in user's active conversations and their InternalMessage participants state.
Future<ApiResponse<InternalMessageConversationEntityListing>>	getConversationsInternalmessagesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<InternalMessageConversationEntityListing>> callback)	Get the logged-in user's active conversations and their InternalMessage participants state.
Future<ConversationEncryptionConfiguration>	getConversationsKeyconfigurationAsync(GetConversationsKeyconfigurationRequest request, AsyncApiCallback<ConversationEncryptionConfiguration> callback)	Get the encryption key configurations
Future<ApiResponse<ConversationEncryptionConfiguration>>	getConversationsKeyconfigurationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ConversationEncryptionConfiguration>> callback)	Get the encryption key configurations
Future<ConversationEncryptionConfigurationListing>	getConversationsKeyconfigurationsAsync(GetConversationsKeyconfigurationsRequest request, AsyncApiCallback<ConversationEncryptionConfigurationListing> callback)	Get a list of key configurations data
Future<ApiResponse<ConversationEncryptionConfigurationListing>>	getConversationsKeyconfigurationsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ConversationEncryptionConfigurationListing>> callback)	Get a list of key configurations data
Future<MessageConversation>	getConversationsMessageAsync(GetConversationsMessageRequest request, AsyncApiCallback<MessageConversation> callback)	Get message conversation
Future<ApiResponse<MessageConversation>>	getConversationsMessageAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MessageConversation>> callback)	Get message conversation
Future<MessageMediaListing>	getConversationsMessageCommunicationMessagesMediaAsync(GetConversationsMessageCommunicationMessagesMediaRequest request, AsyncApiCallback<MessageMediaListing> callback)	Get message media list by status
Future<ApiResponse<MessageMediaListing>>	getConversationsMessageCommunicationMessagesMediaAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MessageMediaListing>> callback)	Get message media list by status
Future<MessageMediaData>	getConversationsMessageCommunicationMessagesMediaMediaIdAsync(GetConversationsMessageCommunicationMessagesMediaMediaIdRequest request, AsyncApiCallback<MessageMediaData> callback)	Get media See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.
Future<ApiResponse<MessageMediaData>>	getConversationsMessageCommunicationMessagesMediaMediaIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MessageMediaData>> callback)	Get media See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.
Future<MessageData>	getConversationsMessageDetailsAsync(GetConversationsMessageDetailsRequest request, AsyncApiCallback<MessageData> callback)	Get message
Future<ApiResponse<MessageData>>	getConversationsMessageDetailsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MessageData>> callback)	Get message
Future<MessageData>	getConversationsMessageMessageAsync(GetConversationsMessageMessageRequest request, AsyncApiCallback<MessageData> callback)	Get conversation message
Future<ApiResponse<MessageData>>	getConversationsMessageMessageAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MessageData>> callback)	Get conversation message
Future<AssignedWrapupCode>	getConversationsMessageParticipantCommunicationWrapupAsync(GetConversationsMessageParticipantCommunicationWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Get the wrap-up for this conversation communication.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsMessageParticipantCommunicationWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Get the wrap-up for this conversation communication.
Future<AssignedWrapupCode>	getConversationsMessageParticipantWrapupAsync(GetConversationsMessageParticipantWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Get the wrap-up for this conversation participant.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsMessageParticipantWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Get the wrap-up for this conversation participant.
Future<List<WrapupCode>>	getConversationsMessageParticipantWrapupcodesAsync(GetConversationsMessageParticipantWrapupcodesRequest request, AsyncApiCallback<List<WrapupCode>> callback)	Get list of wrapup codes for this conversation participant
Future<ApiResponse<List<WrapupCode>>>	getConversationsMessageParticipantWrapupcodesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)	Get list of wrapup codes for this conversation participant
Future<MessageConversationEntityListing>	getConversationsMessagesAsync(GetConversationsMessagesRequest request, AsyncApiCallback<MessageConversationEntityListing> callback)	Get the logged-in user's active conversations and their Message participants state.
Future<ApiResponse<MessageConversationEntityListing>>	getConversationsMessagesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MessageConversationEntityListing>> callback)	Get the logged-in user's active conversations and their Message participants state.
Future<CachedMediaItemEntityListing>	getConversationsMessagesCachedmediaAsync(GetConversationsMessagesCachedmediaRequest request, AsyncApiCallback<CachedMediaItemEntityListing> callback)	Get a list of cached media items
Future<ApiResponse<CachedMediaItemEntityListing>>	getConversationsMessagesCachedmediaAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CachedMediaItemEntityListing>> callback)	Get a list of cached media items
Future<CachedMediaItem>	getConversationsMessagesCachedmediaCachedMediaItemIdAsync(GetConversationsMessagesCachedmediaCachedMediaItemIdRequest request, AsyncApiCallback<CachedMediaItem> callback)	Get a cached media item
Future<ApiResponse<CachedMediaItem>>	getConversationsMessagesCachedmediaCachedMediaItemIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CachedMediaItem>> callback)	Get a cached media item
Future<FacebookAppCredentials>	getConversationsMessagingFacebookAppAsync(GetConversationsMessagingFacebookAppRequest request, AsyncApiCallback<FacebookAppCredentials> callback)	Get Genesys Facebook App Id
Future<ApiResponse<FacebookAppCredentials>>	getConversationsMessagingFacebookAppAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<FacebookAppCredentials>> callback)	Get Genesys Facebook App Id
Future<FacebookPermissionEntityListing>	getConversationsMessagingFacebookPermissionsAsync(GetConversationsMessagingFacebookPermissionsRequest request, AsyncApiCallback<FacebookPermissionEntityListing> callback)	Get a list of Facebook Permissions
Future<ApiResponse<FacebookPermissionEntityListing>>	getConversationsMessagingFacebookPermissionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<FacebookPermissionEntityListing>> callback)	Get a list of Facebook Permissions
Future<AppleIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdAsync(GetConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdRequest request, AsyncApiCallback<AppleIdentityResolutionConfig> callback)	Get Apple messaging integration identity resolution settings
Future<ApiResponse<AppleIdentityResolutionConfig>>	getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AppleIdentityResolutionConfig>> callback)	Get Apple messaging integration identity resolution settings
Future<FacebookIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdAsync(GetConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdRequest request, AsyncApiCallback<FacebookIdentityResolutionConfig> callback)	Get Facebook messaging integration identity resolution settings
Future<ApiResponse<FacebookIdentityResolutionConfig>>	getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<FacebookIdentityResolutionConfig>> callback)	Get Facebook messaging integration identity resolution settings
Future<InstagramIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdAsync(GetConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdRequest request, AsyncApiCallback<InstagramIdentityResolutionConfig> callback)	Get an Instagram integration identity resolution settings
Future<ApiResponse<InstagramIdentityResolutionConfig>>	getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<InstagramIdentityResolutionConfig>> callback)	Get an Instagram integration identity resolution settings
Future<OpenMessagingIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdAsync(GetConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdRequest request, AsyncApiCallback<OpenMessagingIdentityResolutionConfig> callback)	Get an open messaging integration Identity Resolution settings
Future<ApiResponse<OpenMessagingIdentityResolutionConfig>>	getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<OpenMessagingIdentityResolutionConfig>> callback)	Get an open messaging integration Identity Resolution settings
Future<TwitterIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdAsync(GetConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdRequest request, AsyncApiCallback<TwitterIdentityResolutionConfig> callback)	Get X (Formally Twitter) messaging integration identity resolution settings
Future<ApiResponse<TwitterIdentityResolutionConfig>>	getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<TwitterIdentityResolutionConfig>> callback)	Get X (Formally Twitter) messaging integration identity resolution settings
Future<WhatsAppIdentityResolutionConfig>	getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdAsync(GetConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdRequest request, AsyncApiCallback<WhatsAppIdentityResolutionConfig> callback)	Get a whatsApp integration Identity Resolution settings
Future<ApiResponse<WhatsAppIdentityResolutionConfig>>	getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WhatsAppIdentityResolutionConfig>> callback)	Get a whatsApp integration Identity Resolution settings
Future<AppleIntegrationEntityListing>	getConversationsMessagingIntegrationsAppleAsync(GetConversationsMessagingIntegrationsAppleRequest request, AsyncApiCallback<AppleIntegrationEntityListing> callback)	Get a list of Apple Integrations
Future<ApiResponse<AppleIntegrationEntityListing>>	getConversationsMessagingIntegrationsAppleAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AppleIntegrationEntityListing>> callback)	Get a list of Apple Integrations
Future<AppleIntegration>	getConversationsMessagingIntegrationsAppleIntegrationIdAsync(GetConversationsMessagingIntegrationsAppleIntegrationIdRequest request, AsyncApiCallback<AppleIntegration> callback)	Get an Apple messaging integration
Future<ApiResponse<AppleIntegration>>	getConversationsMessagingIntegrationsAppleIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AppleIntegration>> callback)	Get an Apple messaging integration
Future<MessagingIntegrationEntityListing>	getConversationsMessagingIntegrationsAsync(GetConversationsMessagingIntegrationsRequest request, AsyncApiCallback<MessagingIntegrationEntityListing> callback)	Get a list of Integrations
Future<ApiResponse<MessagingIntegrationEntityListing>>	getConversationsMessagingIntegrationsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MessagingIntegrationEntityListing>> callback)	Get a list of Integrations
Future<FacebookIntegrationEntityListing>	getConversationsMessagingIntegrationsFacebookAsync(GetConversationsMessagingIntegrationsFacebookRequest request, AsyncApiCallback<FacebookIntegrationEntityListing> callback)	Get a list of Facebook Integrations
Future<ApiResponse<FacebookIntegrationEntityListing>>	getConversationsMessagingIntegrationsFacebookAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<FacebookIntegrationEntityListing>> callback)	Get a list of Facebook Integrations
Future<FacebookIntegration>	getConversationsMessagingIntegrationsFacebookIntegrationIdAsync(GetConversationsMessagingIntegrationsFacebookIntegrationIdRequest request, AsyncApiCallback<FacebookIntegration> callback)	Get a Facebook messaging integration
Future<ApiResponse<FacebookIntegration>>	getConversationsMessagingIntegrationsFacebookIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<FacebookIntegration>> callback)	Get a Facebook messaging integration
Future<InstagramIntegrationEntityListing>	getConversationsMessagingIntegrationsInstagramAsync(GetConversationsMessagingIntegrationsInstagramRequest request, AsyncApiCallback<InstagramIntegrationEntityListing> callback)	Get a list of Instagram Integrations
Future<ApiResponse<InstagramIntegrationEntityListing>>	getConversationsMessagingIntegrationsInstagramAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<InstagramIntegrationEntityListing>> callback)	Get a list of Instagram Integrations
Future<InstagramIntegration>	getConversationsMessagingIntegrationsInstagramIntegrationIdAsync(GetConversationsMessagingIntegrationsInstagramIntegrationIdRequest request, AsyncApiCallback<InstagramIntegration> callback)	Get Instagram messaging integration
Future<ApiResponse<InstagramIntegration>>	getConversationsMessagingIntegrationsInstagramIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<InstagramIntegration>> callback)	Get Instagram messaging integration
Future<OpenIntegrationEntityListing>	getConversationsMessagingIntegrationsOpenAsync(GetConversationsMessagingIntegrationsOpenRequest request, AsyncApiCallback<OpenIntegrationEntityListing> callback)	Get a list of Open messaging integrations See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<OpenIntegrationEntityListing>>	getConversationsMessagingIntegrationsOpenAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<OpenIntegrationEntityListing>> callback)	Get a list of Open messaging integrations See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<GoogleBusinessProfileOpenIntegration>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdRequest request, AsyncApiCallback<GoogleBusinessProfileOpenIntegration> callback)	Get an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<GoogleBusinessProfileOpenIntegration>>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<GoogleBusinessProfileOpenIntegration>> callback)	Get an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<GoogleOAuthSettingsResponse>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsAsync(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsRequest request, AsyncApiCallback<GoogleOAuthSettingsResponse> callback)	Get Google Business Profile OAuth 2 settings See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<GoogleOAuthSettingsResponse>>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<GoogleOAuthSettingsResponse>> callback)	Get Google Business Profile OAuth 2 settings See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<GoogleBusinessProfileAccountListing>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsAsync(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsRequest request, AsyncApiCallback<GoogleBusinessProfileAccountListing> callback)	Get Google Business Profile accounts See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<GoogleBusinessProfileAccountListing>>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<GoogleBusinessProfileAccountListing>> callback)	Get Google Business Profile accounts See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<GoogleAuthToken>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAsync(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenRequest request, AsyncApiCallback<GoogleAuthToken> callback)	Get a Google Auth Token See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<GoogleAuthToken>>	getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<GoogleAuthToken>> callback)	Get a Google Auth Token See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<OpenIntegration>	getConversationsMessagingIntegrationsOpenIntegrationIdAsync(GetConversationsMessagingIntegrationsOpenIntegrationIdRequest request, AsyncApiCallback<OpenIntegration> callback)	Get an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<OpenIntegration>>	getConversationsMessagingIntegrationsOpenIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<OpenIntegration>> callback)	Get an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<TwitterIntegrationEntityListing>	getConversationsMessagingIntegrationsTwitterAsync(GetConversationsMessagingIntegrationsTwitterRequest request, AsyncApiCallback<TwitterIntegrationEntityListing> callback)	Get a list of Twitter Integrations
Future<ApiResponse<TwitterIntegrationEntityListing>>	getConversationsMessagingIntegrationsTwitterAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<TwitterIntegrationEntityListing>> callback)	Get a list of Twitter Integrations
Future<TwitterIntegration>	getConversationsMessagingIntegrationsTwitterIntegrationIdAsync(GetConversationsMessagingIntegrationsTwitterIntegrationIdRequest request, AsyncApiCallback<TwitterIntegration> callback)	Get Twitter messaging integration
Future<ApiResponse<TwitterIntegration>>	getConversationsMessagingIntegrationsTwitterIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<TwitterIntegration>> callback)	Get Twitter messaging integration
Future<TwitterSignupOAuthSettings>	getConversationsMessagingIntegrationsTwitterOauthSettingsAsync(GetConversationsMessagingIntegrationsTwitterOauthSettingsRequest request, AsyncApiCallback<TwitterSignupOAuthSettings> callback)	Get twitter oauth settings
Future<ApiResponse<TwitterSignupOAuthSettings>>	getConversationsMessagingIntegrationsTwitterOauthSettingsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<TwitterSignupOAuthSettings>> callback)	Get twitter oauth settings
Future<WhatsAppIntegrationEntityListing>	getConversationsMessagingIntegrationsWhatsappAsync(GetConversationsMessagingIntegrationsWhatsappRequest request, AsyncApiCallback<WhatsAppIntegrationEntityListing> callback)	Get a list of WhatsApp Integrations
Future<ApiResponse<WhatsAppIntegrationEntityListing>>	getConversationsMessagingIntegrationsWhatsappAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WhatsAppIntegrationEntityListing>> callback)	Get a list of WhatsApp Integrations
Future<WhatsAppIntegration>	getConversationsMessagingIntegrationsWhatsappIntegrationIdAsync(GetConversationsMessagingIntegrationsWhatsappIntegrationIdRequest request, AsyncApiCallback<WhatsAppIntegration> callback)	Get a WhatsApp messaging integration
Future<ApiResponse<WhatsAppIntegration>>	getConversationsMessagingIntegrationsWhatsappIntegrationIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WhatsAppIntegration>> callback)	Get a WhatsApp messaging integration
Future<TwitterOAuthSettings>	getConversationsMessagingIntegrationTwitterOauthSettingsAsync(GetConversationsMessagingIntegrationTwitterOauthSettingsRequest request, AsyncApiCallback<TwitterOAuthSettings> callback)	Get twitter oauth settings to patch an integration
Future<ApiResponse<TwitterOAuthSettings>>	getConversationsMessagingIntegrationTwitterOauthSettingsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<TwitterOAuthSettings>> callback)	Get twitter oauth settings to patch an integration
Future<OAuthAppleAuthorizationResponse>	getConversationsMessagingOauthAppleCallbackAsync(GetConversationsMessagingOauthAppleCallbackRequest request, AsyncApiCallback<OAuthAppleAuthorizationResponse> callback)	Call Authentication provider callback to validate state and code
Future<ApiResponse<OAuthAppleAuthorizationResponse>>	getConversationsMessagingOauthAppleCallbackAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<OAuthAppleAuthorizationResponse>> callback)	Call Authentication provider callback to validate state and code
Future<MessagingSetting>	getConversationsMessagingSettingAsync(GetConversationsMessagingSettingRequest request, AsyncApiCallback<MessagingSetting> callback)	Get a messaging setting
Future<ApiResponse<MessagingSetting>>	getConversationsMessagingSettingAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MessagingSetting>> callback)	Get a messaging setting
Future<MessagingConfigListing>	getConversationsMessagingSettingsAsync(GetConversationsMessagingSettingsRequest request, AsyncApiCallback<MessagingConfigListing> callback)	Get a list of messaging settings
Future<ApiResponse<MessagingConfigListing>>	getConversationsMessagingSettingsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MessagingConfigListing>> callback)	Get a list of messaging settings
Future<MessagingSetting>	getConversationsMessagingSettingsDefaultAsync(GetConversationsMessagingSettingsDefaultRequest request, AsyncApiCallback<MessagingSetting> callback)	Get the organization's default settings that will be used as the default when creating an integration.
Future<ApiResponse<MessagingSetting>>	getConversationsMessagingSettingsDefaultAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MessagingSetting>> callback)	Get the organization's default settings that will be used as the default when creating an integration.
Future<SupportedContentListing>	getConversationsMessagingSupportedcontentAsync(GetConversationsMessagingSupportedcontentRequest request, AsyncApiCallback<SupportedContentListing> callback)	Get a list of Supported Content profiles
Future<ApiResponse<SupportedContentListing>>	getConversationsMessagingSupportedcontentAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SupportedContentListing>> callback)	Get a list of Supported Content profiles
Future<SupportedContent>	getConversationsMessagingSupportedcontentDefaultAsync(GetConversationsMessagingSupportedcontentDefaultRequest request, AsyncApiCallback<SupportedContent> callback)	Get the organization's default supported content profile that will be used as the default when creating an integration.
Future<ApiResponse<SupportedContent>>	getConversationsMessagingSupportedcontentDefaultAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SupportedContent>> callback)	Get the organization's default supported content profile that will be used as the default when creating an integration.
Future<SupportedContent>	getConversationsMessagingSupportedcontentSupportedContentIdAsync(GetConversationsMessagingSupportedcontentSupportedContentIdRequest request, AsyncApiCallback<SupportedContent> callback)	Get a supported content profile
Future<ApiResponse<SupportedContent>>	getConversationsMessagingSupportedcontentSupportedContentIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SupportedContent>> callback)	Get a supported content profile
Future<ConversationThreadingWindow>	getConversationsMessagingThreadingtimelineAsync(GetConversationsMessagingThreadingtimelineRequest request, AsyncApiCallback<ConversationThreadingWindow> callback)	Get conversation threading window timeline for each messaging type Conversation messaging threading timeline is a setting defined for each messenger type in your organization.
Future<ApiResponse<ConversationThreadingWindow>>	getConversationsMessagingThreadingtimelineAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ConversationThreadingWindow>> callback)	Get conversation threading window timeline for each messaging type Conversation messaging threading timeline is a setting defined for each messenger type in your organization.
Future<AssignedWrapupCode>	getConversationsScreenshareParticipantCommunicationWrapupAsync(GetConversationsScreenshareParticipantCommunicationWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Deprecated.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsScreenshareParticipantCommunicationWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Deprecated.
Future<Settings>	getConversationsSettingsAsync(GetConversationsSettingsRequest request, AsyncApiCallback<Settings> callback)	Get Settings
Future<ApiResponse<Settings>>	getConversationsSettingsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Settings>> callback)	Get Settings
Future<AssignedWrapupCode>	getConversationsSocialParticipantCommunicationWrapupAsync(GetConversationsSocialParticipantCommunicationWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Get the wrap-up for this conversation communication.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsSocialParticipantCommunicationWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Get the wrap-up for this conversation communication.
Future<Suggestion>	getConversationSuggestionAsync(GetConversationSuggestionRequest request, AsyncApiCallback<Suggestion> callback)	Get Suggestion.
Future<ApiResponse<Suggestion>>	getConversationSuggestionAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Suggestion>> callback)	Get Suggestion.
Future<SuggestionListing>	getConversationSuggestionsAsync(GetConversationSuggestionsRequest request, AsyncApiCallback<SuggestionListing> callback)	Get all suggestions for a conversation.
Future<ApiResponse<SuggestionListing>>	getConversationSuggestionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SuggestionListing>> callback)	Get all suggestions for a conversation.
Future<ConversationSummariesGetResponse>	getConversationSummariesAsync(GetConversationSummariesRequest request, AsyncApiCallback<ConversationSummariesGetResponse> callback)	Get the summaries of the conversation.
Future<ApiResponse<ConversationSummariesGetResponse>>	getConversationSummariesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ConversationSummariesGetResponse>> callback)	Get the summaries of the conversation.
Future<VideoConferenceDetails>	getConversationsVideoDetailsAsync(GetConversationsVideoDetailsRequest request, AsyncApiCallback<VideoConferenceDetails> callback)	Get video conference details (e.g. the current number of active participants).
Future<ApiResponse<VideoConferenceDetails>>	getConversationsVideoDetailsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<VideoConferenceDetails>> callback)	Get video conference details (e.g. the current number of active participants).
Future<AssignedWrapupCode>	getConversationsVideoParticipantCommunicationWrapupAsync(GetConversationsVideoParticipantCommunicationWrapupRequest request, AsyncApiCallback<AssignedWrapupCode> callback)	Get the wrap-up for this conversation communication.
Future<ApiResponse<AssignedWrapupCode>>	getConversationsVideoParticipantCommunicationWrapupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)	Get the wrap-up for this conversation communication.
Future<MeetingIdRecord>	getConversationsVideosMeetingAsync(GetConversationsVideosMeetingRequest request, AsyncApiCallback<MeetingIdRecord> callback)	Gets a record for a given meetingId
Future<ApiResponse<MeetingIdRecord>>	getConversationsVideosMeetingAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MeetingIdRecord>> callback)	Gets a record for a given meetingId
Future<Void>	patchConversationCustomattributesAsync(PatchConversationCustomattributesRequest request, AsyncApiCallback<Void> callback)	Update a single custom attributes record by amending the data with only the provided fields.
Future<ApiResponse<Void>>	patchConversationCustomattributesAsync(ApiRequest<CustomAttributesPatchRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update a single custom attributes record by amending the data with only the provided fields.
Future<CustomAttributesBulkUpdateResponseMap>	patchConversationCustomattributesBulkAsync(PatchConversationCustomattributesBulkRequest request, AsyncApiCallback<CustomAttributesBulkUpdateResponseMap> callback)	Update a list of custom attributes record by amending the data with only the provided fields.
Future<ApiResponse<CustomAttributesBulkUpdateResponseMap>>	patchConversationCustomattributesBulkAsync(ApiRequest<List<CustomAttributesPatchRequest>> request, AsyncApiCallback<ApiResponse<CustomAttributesBulkUpdateResponseMap>> callback)	Update a list of custom attributes record by amending the data with only the provided fields.
Future<Void>	patchConversationParticipantAsync(PatchConversationParticipantRequest request, AsyncApiCallback<Void> callback)	Update a participant.
Future<ApiResponse<Void>>	patchConversationParticipantAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update a participant.
Future<Void>	patchConversationParticipantAttributesAsync(PatchConversationParticipantAttributesRequest request, AsyncApiCallback<Void> callback)	Update the attributes on a conversation participant.
Future<ApiResponse<Void>>	patchConversationParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update the attributes on a conversation participant.
Future<Void>	patchConversationRecordingstateAsync(PatchConversationRecordingstateRequest request, AsyncApiCallback<Void> callback)	Update a conversation by setting its recording state
Future<ApiResponse<Void>>	patchConversationRecordingstateAsync(ApiRequest<SetRecordingState> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update a conversation by setting its recording state
Future<AfterCallWorkUpdate>	patchConversationsAftercallworkConversationIdParticipantCommunicationAsync(PatchConversationsAftercallworkConversationIdParticipantCommunicationRequest request, AsyncApiCallback<AfterCallWorkUpdate> callback)	Update after-call work for this conversation communication.
Future<ApiResponse<AfterCallWorkUpdate>>	patchConversationsAftercallworkConversationIdParticipantCommunicationAsync(ApiRequest<AfterCallWorkUpdate> request, AsyncApiCallback<ApiResponse<AfterCallWorkUpdate>> callback)	Update after-call work for this conversation communication.
Future<Conversation>	patchConversationsCallAsync(PatchConversationsCallRequest request, AsyncApiCallback<Conversation> callback)	Update a conversation by setting its recording state, merging in other conversations to create a conference, or disconnecting all of the participants
Future<ApiResponse<Conversation>>	patchConversationsCallAsync(ApiRequest<Conversation> request, AsyncApiCallback<ApiResponse<Conversation>> callback)	Update a conversation by setting its recording state, merging in other conversations to create a conference, or disconnecting all of the participants
Future<Conversation>	patchConversationsCallbackAsync(PatchConversationsCallbackRequest request, AsyncApiCallback<Conversation> callback)	Update a conversation by disconnecting all of the participants
Future<ApiResponse<Conversation>>	patchConversationsCallbackAsync(ApiRequest<Conversation> request, AsyncApiCallback<ApiResponse<Conversation>> callback)	Update a conversation by disconnecting all of the participants
Future<Void>	patchConversationsCallbackParticipantAsync(PatchConversationsCallbackParticipantRequest request, AsyncApiCallback<Void> callback)	Update conversation participant
Future<ApiResponse<Void>>	patchConversationsCallbackParticipantAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update conversation participant
Future<ParticipantAttributes>	patchConversationsCallbackParticipantAttributesAsync(PatchConversationsCallbackParticipantAttributesRequest request, AsyncApiCallback<ParticipantAttributes> callback)	Update the attributes on a conversation participant.
Future<ApiResponse<ParticipantAttributes>>	patchConversationsCallbackParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request, AsyncApiCallback<ApiResponse<ParticipantAttributes>> callback)	Update the attributes on a conversation participant.
Future<Empty>	patchConversationsCallbackParticipantCommunicationAsync(PatchConversationsCallbackParticipantCommunicationRequest request, AsyncApiCallback<Empty> callback)	Update conversation participant's communication by disconnecting it.
Future<ApiResponse<Empty>>	patchConversationsCallbackParticipantCommunicationAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Empty>> callback)	Update conversation participant's communication by disconnecting it.
Future<PatchCallbackResponse>	patchConversationsCallbacksAsync(PatchConversationsCallbacksRequest request, AsyncApiCallback<PatchCallbackResponse> callback)	Update a scheduled callback
Future<ApiResponse<PatchCallbackResponse>>	patchConversationsCallbacksAsync(ApiRequest<PatchCallbackRequest> request, AsyncApiCallback<ApiResponse<PatchCallbackResponse>> callback)	Update a scheduled callback
Future<Void>	patchConversationsCallConferenceAsync(PatchConversationsCallConferenceRequest request, AsyncApiCallback<Void> callback)	Update a conversation by merging in other conversations to create a conference
Future<ApiResponse<Void>>	patchConversationsCallConferenceAsync(ApiRequest<UpdateConferenceRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update a conversation by merging in other conversations to create a conference
Future<Void>	patchConversationsCallParticipantAsync(PatchConversationsCallParticipantRequest request, AsyncApiCallback<Void> callback)	Update conversation participant
Future<ApiResponse<Void>>	patchConversationsCallParticipantAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update conversation participant
Future<ParticipantAttributes>	patchConversationsCallParticipantAttributesAsync(PatchConversationsCallParticipantAttributesRequest request, AsyncApiCallback<ParticipantAttributes> callback)	Update the attributes on a conversation participant.
Future<ApiResponse<ParticipantAttributes>>	patchConversationsCallParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request, AsyncApiCallback<ApiResponse<ParticipantAttributes>> callback)	Update the attributes on a conversation participant.
Future<Empty>	patchConversationsCallParticipantCommunicationAsync(PatchConversationsCallParticipantCommunicationRequest request, AsyncApiCallback<Empty> callback)	Update conversation participant's communication by disconnecting it.
Future<ApiResponse<Empty>>	patchConversationsCallParticipantCommunicationAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Empty>> callback)	Update conversation participant's communication by disconnecting it.
Future<Void>	patchConversationsCallParticipantCommunicationPostflowactionAsync(PatchConversationsCallParticipantCommunicationPostflowactionRequest request, AsyncApiCallback<Void> callback)	Set mandatory post call actions.
Future<ApiResponse<Void>>	patchConversationsCallParticipantCommunicationPostflowactionAsync(ApiRequest<MandatoryPostCallActionInput> request, AsyncApiCallback<ApiResponse<Void>> callback)	Set mandatory post call actions.
Future<ConsultTransferResponse>	patchConversationsCallParticipantConsultAsync(PatchConversationsCallParticipantConsultRequest request, AsyncApiCallback<ConsultTransferResponse> callback)	Change who can speak
Future<ApiResponse<ConsultTransferResponse>>	patchConversationsCallParticipantConsultAsync(ApiRequest<ConsultTransferUpdate> request, AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)	Change who can speak
Future<Void>	patchConversationsCallParticipantUserUserIdAsync(PatchConversationsCallParticipantUserUserIdRequest request, AsyncApiCallback<Void> callback)	Update conversation participant on behalf of a user
Future<ApiResponse<Void>>	patchConversationsCallParticipantUserUserIdAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update conversation participant on behalf of a user
Future<Conversation>	patchConversationsChatAsync(PatchConversationsChatRequest request, AsyncApiCallback<Conversation> callback)	Deprecated.
Future<ApiResponse<Conversation>>	patchConversationsChatAsync(ApiRequest<Conversation> request, AsyncApiCallback<ApiResponse<Conversation>> callback)	Deprecated.
Future<Void>	patchConversationsChatParticipantAsync(PatchConversationsChatParticipantRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	patchConversationsChatParticipantAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<ParticipantAttributes>	patchConversationsChatParticipantAttributesAsync(PatchConversationsChatParticipantAttributesRequest request, AsyncApiCallback<ParticipantAttributes> callback)	Deprecated.
Future<ApiResponse<ParticipantAttributes>>	patchConversationsChatParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request, AsyncApiCallback<ApiResponse<ParticipantAttributes>> callback)	Deprecated.
Future<Empty>	patchConversationsChatParticipantCommunicationAsync(PatchConversationsChatParticipantCommunicationRequest request, AsyncApiCallback<Empty> callback)	Deprecated.
Future<ApiResponse<Empty>>	patchConversationsChatParticipantCommunicationAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Empty>> callback)	Deprecated.
Future<Conversation>	patchConversationsCobrowsesessionAsync(PatchConversationsCobrowsesessionRequest request, AsyncApiCallback<Conversation> callback)	Deprecated.
Future<ApiResponse<Conversation>>	patchConversationsCobrowsesessionAsync(ApiRequest<Conversation> request, AsyncApiCallback<ApiResponse<Conversation>> callback)	Deprecated.
Future<Void>	patchConversationsCobrowsesessionParticipantAsync(PatchConversationsCobrowsesessionParticipantRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	patchConversationsCobrowsesessionParticipantAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<ParticipantAttributes>	patchConversationsCobrowsesessionParticipantAttributesAsync(PatchConversationsCobrowsesessionParticipantAttributesRequest request, AsyncApiCallback<ParticipantAttributes> callback)	Deprecated.
Future<ApiResponse<ParticipantAttributes>>	patchConversationsCobrowsesessionParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request, AsyncApiCallback<ApiResponse<ParticipantAttributes>> callback)	Deprecated.
Future<Empty>	patchConversationsCobrowsesessionParticipantCommunicationAsync(PatchConversationsCobrowsesessionParticipantCommunicationRequest request, AsyncApiCallback<Empty> callback)	Deprecated.
Future<ApiResponse<Empty>>	patchConversationsCobrowsesessionParticipantCommunicationAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Empty>> callback)	Deprecated.
Future<String>	patchConversationSecureattributesAsync(PatchConversationSecureattributesRequest request, AsyncApiCallback<String> callback)	Update the secure attributes on a conversation.
Future<ApiResponse<String>>	patchConversationSecureattributesAsync(ApiRequest<ConversationSecureAttributes> request, AsyncApiCallback<ApiResponse<String>> callback)	Update the secure attributes on a conversation.
Future<Conversation>	patchConversationsEmailAsync(PatchConversationsEmailRequest request, AsyncApiCallback<Conversation> callback)	Update a conversation by disconnecting all of the participants
Future<ApiResponse<Conversation>>	patchConversationsEmailAsync(ApiRequest<Conversation> request, AsyncApiCallback<ApiResponse<Conversation>> callback)	Update a conversation by disconnecting all of the participants
Future<EmailMessage>	patchConversationsEmailMessagesDraftAsync(PatchConversationsEmailMessagesDraftRequest request, AsyncApiCallback<EmailMessage> callback)	Reset conversation draft to its initial state and/or auto-fill draft content
Future<ApiResponse<EmailMessage>>	patchConversationsEmailMessagesDraftAsync(ApiRequest<DraftManipulationRequest> request, AsyncApiCallback<ApiResponse<EmailMessage>> callback)	Reset conversation draft to its initial state and/or auto-fill draft content
Future<Void>	patchConversationsEmailParticipantAsync(PatchConversationsEmailParticipantRequest request, AsyncApiCallback<Void> callback)	Update conversation participant
Future<ApiResponse<Void>>	patchConversationsEmailParticipantAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update conversation participant
Future<ParticipantAttributes>	patchConversationsEmailParticipantAttributesAsync(PatchConversationsEmailParticipantAttributesRequest request, AsyncApiCallback<ParticipantAttributes> callback)	Update the attributes on a conversation participant.
Future<ApiResponse<ParticipantAttributes>>	patchConversationsEmailParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request, AsyncApiCallback<ApiResponse<ParticipantAttributes>> callback)	Update the attributes on a conversation participant.
Future<Empty>	patchConversationsEmailParticipantCommunicationAsync(PatchConversationsEmailParticipantCommunicationRequest request, AsyncApiCallback<Empty> callback)	Update conversation participant's communication by disconnecting it.
Future<ApiResponse<Empty>>	patchConversationsEmailParticipantCommunicationAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Empty>> callback)	Update conversation participant's communication by disconnecting it.
Future<Void>	patchConversationsEmailParticipantParkingstateAsync(PatchConversationsEmailParticipantParkingstateRequest request, AsyncApiCallback<Void> callback)	Update conversation by setting its parking state
Future<ApiResponse<Void>>	patchConversationsEmailParticipantParkingstateAsync(ApiRequest<ParkingStateRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update conversation by setting its parking state
Future<Conversation>	patchConversationsMessageAsync(PatchConversationsMessageRequest request, AsyncApiCallback<Conversation> callback)	Update a conversation by disconnecting all of the participants
Future<ApiResponse<Conversation>>	patchConversationsMessageAsync(ApiRequest<Conversation> request, AsyncApiCallback<ApiResponse<Conversation>> callback)	Update a conversation by disconnecting all of the participants
Future<Void>	patchConversationsMessageParticipantAsync(PatchConversationsMessageParticipantRequest request, AsyncApiCallback<Void> callback)	Update conversation participant
Future<ApiResponse<Void>>	patchConversationsMessageParticipantAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update conversation participant
Future<ParticipantAttributes>	patchConversationsMessageParticipantAttributesAsync(PatchConversationsMessageParticipantAttributesRequest request, AsyncApiCallback<ParticipantAttributes> callback)	Update the attributes on a conversation participant.
Future<ApiResponse<ParticipantAttributes>>	patchConversationsMessageParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request, AsyncApiCallback<ApiResponse<ParticipantAttributes>> callback)	Update the attributes on a conversation participant.
Future<Empty>	patchConversationsMessageParticipantCommunicationAsync(PatchConversationsMessageParticipantCommunicationRequest request, AsyncApiCallback<Empty> callback)	Update conversation participant's communication by disconnecting it.
Future<ApiResponse<Empty>>	patchConversationsMessageParticipantCommunicationAsync(ApiRequest<MediaParticipantRequest> request, AsyncApiCallback<ApiResponse<Empty>> callback)	Update conversation participant's communication by disconnecting it.
Future<Void>	patchConversationsMessageParticipantParkingstateAsync(PatchConversationsMessageParticipantParkingstateRequest request, AsyncApiCallback<Void> callback)	Update conversation by setting its parking state
Future<ApiResponse<Void>>	patchConversationsMessageParticipantParkingstateAsync(ApiRequest<ParkingStateRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update conversation by setting its parking state
Future<AppleIntegration>	patchConversationsMessagingIntegrationsAppleIntegrationIdAsync(PatchConversationsMessagingIntegrationsAppleIntegrationIdRequest request, AsyncApiCallback<AppleIntegration> callback)	Update an Apple messaging integration
Future<ApiResponse<AppleIntegration>>	patchConversationsMessagingIntegrationsAppleIntegrationIdAsync(ApiRequest<AppleIntegrationUpdateRequest> request, AsyncApiCallback<ApiResponse<AppleIntegration>> callback)	Update an Apple messaging integration
Future<FacebookIntegration>	patchConversationsMessagingIntegrationsFacebookIntegrationIdAsync(PatchConversationsMessagingIntegrationsFacebookIntegrationIdRequest request, AsyncApiCallback<FacebookIntegration> callback)	Update Facebook messaging integration
Future<ApiResponse<FacebookIntegration>>	patchConversationsMessagingIntegrationsFacebookIntegrationIdAsync(ApiRequest<FacebookIntegrationUpdateRequest> request, AsyncApiCallback<ApiResponse<FacebookIntegration>> callback)	Update Facebook messaging integration
Future<InstagramIntegration>	patchConversationsMessagingIntegrationsInstagramIntegrationIdAsync(PatchConversationsMessagingIntegrationsInstagramIntegrationIdRequest request, AsyncApiCallback<InstagramIntegration> callback)	Update Instagram messaging integration
Future<ApiResponse<InstagramIntegration>>	patchConversationsMessagingIntegrationsInstagramIntegrationIdAsync(ApiRequest<InstagramIntegrationUpdateRequest> request, AsyncApiCallback<ApiResponse<InstagramIntegration>> callback)	Update Instagram messaging integration
Future<GoogleBusinessProfileOpenIntegration>	patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync(PatchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdRequest request, AsyncApiCallback<GoogleBusinessProfileOpenIntegration> callback)	Update an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<GoogleBusinessProfileOpenIntegration>>	patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync(ApiRequest<GoogleBusinessProfileOpenIntegrationUpdateRequest> request, AsyncApiCallback<ApiResponse<GoogleBusinessProfileOpenIntegration>> callback)	Update an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<OpenIntegration>	patchConversationsMessagingIntegrationsOpenIntegrationIdAsync(PatchConversationsMessagingIntegrationsOpenIntegrationIdRequest request, AsyncApiCallback<OpenIntegration> callback)	Update an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<OpenIntegration>>	patchConversationsMessagingIntegrationsOpenIntegrationIdAsync(ApiRequest<OpenIntegrationUpdateRequest> request, AsyncApiCallback<ApiResponse<OpenIntegration>> callback)	Update an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<TwitterIntegration>	patchConversationsMessagingIntegrationsTwitterIntegrationIdAsync(PatchConversationsMessagingIntegrationsTwitterIntegrationIdRequest request, AsyncApiCallback<TwitterIntegration> callback)	Update a Twitter messaging integration
Future<ApiResponse<TwitterIntegration>>	patchConversationsMessagingIntegrationsTwitterIntegrationIdAsync(ApiRequest<TwitterIntegrationUpdateRequest> request, AsyncApiCallback<ApiResponse<TwitterIntegration>> callback)	Update a Twitter messaging integration
Future<WhatsAppIntegration>	patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdAsync(PatchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdRequest request, AsyncApiCallback<WhatsAppIntegration> callback)	Activate a WhatsApp messaging integration created using the WhatsApp embedded signup flow Please specify the phone number to associate with this WhatsApp integration from the list of available phone numbers returned to you in the GET call on the integration with a createStatus of Completed.
Future<ApiResponse<WhatsAppIntegration>>	patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdAsync(ApiRequest<WhatsAppEmbeddedSignupIntegrationActivationRequest> request, AsyncApiCallback<ApiResponse<WhatsAppIntegration>> callback)	Activate a WhatsApp messaging integration created using the WhatsApp embedded signup flow Please specify the phone number to associate with this WhatsApp integration from the list of available phone numbers returned to you in the GET call on the integration with a createStatus of Completed.
Future<WhatsAppIntegration>	patchConversationsMessagingIntegrationsWhatsappIntegrationIdAsync(PatchConversationsMessagingIntegrationsWhatsappIntegrationIdRequest request, AsyncApiCallback<WhatsAppIntegration> callback)	Update a WhatsApp messaging integration
Future<ApiResponse<WhatsAppIntegration>>	patchConversationsMessagingIntegrationsWhatsappIntegrationIdAsync(ApiRequest<WhatsAppIntegrationUpdateRequest> request, AsyncApiCallback<ApiResponse<WhatsAppIntegration>> callback)	Update a WhatsApp messaging integration
Future<MessagingSetting>	patchConversationsMessagingSettingAsync(PatchConversationsMessagingSettingRequest request, AsyncApiCallback<MessagingSetting> callback)	Update a messaging setting
Future<ApiResponse<MessagingSetting>>	patchConversationsMessagingSettingAsync(ApiRequest<MessagingSettingPatchRequest> request, AsyncApiCallback<ApiResponse<MessagingSetting>> callback)	Update a messaging setting
Future<SupportedContent>	patchConversationsMessagingSupportedcontentSupportedContentIdAsync(PatchConversationsMessagingSupportedcontentSupportedContentIdRequest request, AsyncApiCallback<SupportedContent> callback)	Update a supported content profile
Future<ApiResponse<SupportedContent>>	patchConversationsMessagingSupportedcontentSupportedContentIdAsync(ApiRequest<SupportedContent> request, AsyncApiCallback<ApiResponse<SupportedContent>> callback)	Update a supported content profile
Future<Void>	patchConversationsSettingsAsync(PatchConversationsSettingsRequest request, AsyncApiCallback<Void> callback)	Update Settings
Future<ApiResponse<Void>>	patchConversationsSettingsAsync(ApiRequest<Settings> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update Settings
Future<Void>	patchConversationSummaryEngagementsAsync(PatchConversationSummaryEngagementsRequest request, AsyncApiCallback<Void> callback)	Update agent's engagement for the summary.
Future<ApiResponse<Void>>	patchConversationSummaryEngagementsAsync(ApiRequest<EngagementRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update agent's engagement for the summary.
Future<Void>	patchConversationSummaryFeedbackAsync(PatchConversationSummaryFeedbackRequest request, AsyncApiCallback<Void> callback)	Update the feedback for the summary.
Future<ApiResponse<Void>>	patchConversationSummaryFeedbackAsync(ApiRequest<FeedbackUpdateRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update the feedback for the summary.
Future<String>	patchConversationUtilizationlabelAsync(PatchConversationUtilizationlabelRequest request, AsyncApiCallback<String> callback)	Update the utilization label on a conversation.
Future<ApiResponse<String>>	patchConversationUtilizationlabelAsync(ApiRequest<ConversationUtilizationLabelUpdate> request, AsyncApiCallback<ApiResponse<String>> callback)	Update the utilization label on a conversation.
Future<PropertyIndexRequest>	postAnalyticsConversationDetailsPropertiesAsync(PostAnalyticsConversationDetailsPropertiesRequest request, AsyncApiCallback<PropertyIndexRequest> callback)	Index conversation properties
Future<ApiResponse<PropertyIndexRequest>>	postAnalyticsConversationDetailsPropertiesAsync(ApiRequest<PropertyIndexRequest> request, AsyncApiCallback<ApiResponse<PropertyIndexRequest>> callback)	Index conversation properties
Future<ConversationActivityResponse>	postAnalyticsConversationsActivityQueryAsync(PostAnalyticsConversationsActivityQueryRequest request, AsyncApiCallback<ConversationActivityResponse> callback)	Query for conversation activity observations
Future<ApiResponse<ConversationActivityResponse>>	postAnalyticsConversationsActivityQueryAsync(ApiRequest<ConversationActivityQuery> request, AsyncApiCallback<ApiResponse<ConversationActivityResponse>> callback)	Query for conversation activity observations
Future<AsyncQueryResponse>	postAnalyticsConversationsAggregatesJobsAsync(PostAnalyticsConversationsAggregatesJobsRequest request, AsyncApiCallback<AsyncQueryResponse> callback)	Query for conversation aggregates asynchronously
Future<ApiResponse<AsyncQueryResponse>>	postAnalyticsConversationsAggregatesJobsAsync(ApiRequest<ConversationAsyncAggregationQuery> request, AsyncApiCallback<ApiResponse<AsyncQueryResponse>> callback)	Query for conversation aggregates asynchronously
Future<ConversationAggregateQueryResponse>	postAnalyticsConversationsAggregatesQueryAsync(PostAnalyticsConversationsAggregatesQueryRequest request, AsyncApiCallback<ConversationAggregateQueryResponse> callback)	Query for conversation aggregates
Future<ApiResponse<ConversationAggregateQueryResponse>>	postAnalyticsConversationsAggregatesQueryAsync(ApiRequest<ConversationAggregationQuery> request, AsyncApiCallback<ApiResponse<ConversationAggregateQueryResponse>> callback)	Query for conversation aggregates
Future<AsyncQueryResponse>	postAnalyticsConversationsDetailsJobsAsync(PostAnalyticsConversationsDetailsJobsRequest request, AsyncApiCallback<AsyncQueryResponse> callback)	Query for conversation details asynchronously
Future<ApiResponse<AsyncQueryResponse>>	postAnalyticsConversationsDetailsJobsAsync(ApiRequest<AsyncConversationQuery> request, AsyncApiCallback<ApiResponse<AsyncQueryResponse>> callback)	Query for conversation details asynchronously
Future<AnalyticsConversationQueryResponse>	postAnalyticsConversationsDetailsQueryAsync(PostAnalyticsConversationsDetailsQueryRequest request, AsyncApiCallback<AnalyticsConversationQueryResponse> callback)	Query for conversation details
Future<ApiResponse<AnalyticsConversationQueryResponse>>	postAnalyticsConversationsDetailsQueryAsync(ApiRequest<ConversationQuery> request, AsyncApiCallback<ApiResponse<AnalyticsConversationQueryResponse>> callback)	Query for conversation details
Future<String>	postConversationAssignAsync(PostConversationAssignRequest request, AsyncApiCallback<String> callback)	Attempts to manually assign a specified conversation to a specified user.
Future<ApiResponse<String>>	postConversationAssignAsync(ApiRequest<ConversationUser> request, AsyncApiCallback<ApiResponse<String>> callback)	Attempts to manually assign a specified conversation to a specified user.
Future<Void>	postConversationBargeAsync(PostConversationBargeRequest request, AsyncApiCallback<Void> callback)	Barge a conversation creating a barged in conference of connected participants.
Future<ApiResponse<Void>>	postConversationBargeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Barge a conversation creating a barged in conference of connected participants.
Future<CobrowseWebMessagingSession>	postConversationCobrowseAsync(PostConversationCobrowseRequest request, AsyncApiCallback<CobrowseWebMessagingSession> callback)	Creates a cobrowse session.
Future<ApiResponse<CobrowseWebMessagingSession>>	postConversationCobrowseAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CobrowseWebMessagingSession>> callback)	Creates a cobrowse session.
Future<AgentChecklistResponse>	postConversationCommunicationAgentchecklistAgentactionAsync(PostConversationCommunicationAgentchecklistAgentactionRequest request, AsyncApiCallback<AgentChecklistResponse> callback)	API invoked to capture an agent action.
Future<ApiResponse<AgentChecklistResponse>>	postConversationCommunicationAgentchecklistAgentactionAsync(ApiRequest<AgentActionPayload> request, AsyncApiCallback<ApiResponse<AgentChecklistResponse>> callback)	API invoked to capture an agent action.
Future<AgentChecklistResponse>	postConversationCommunicationAgentchecklistAsync(PostConversationCommunicationAgentchecklistRequest request, AsyncApiCallback<AgentChecklistResponse> callback)	Agent Checklist activation API
Future<ApiResponse<AgentChecklistResponse>>	postConversationCommunicationAgentchecklistAsync(ApiRequest<ChecklistActivationPayload> request, AsyncApiCallback<ApiResponse<AgentChecklistResponse>> callback)	Agent Checklist activation API
Future<ChecklistInferenceJobCreationResponse>	postConversationCommunicationAgentchecklistJobsAsync(PostConversationCommunicationAgentchecklistJobsRequest request, AsyncApiCallback<ChecklistInferenceJobCreationResponse> callback)	Create inference job
Future<ApiResponse<ChecklistInferenceJobCreationResponse>>	postConversationCommunicationAgentchecklistJobsAsync(ApiRequest<ChecklistInferenceJobPayload> request, AsyncApiCallback<ApiResponse<ChecklistInferenceJobCreationResponse>> callback)	Create inference job
Future<AgentChecklistResponseList>	postConversationCommunicationAgentchecklistsFinalizeAsync(PostConversationCommunicationAgentchecklistsFinalizeRequest request, AsyncApiCallback<AgentChecklistResponseList> callback)	API invoked to finalize agent checklist evaluation.
Future<ApiResponse<AgentChecklistResponseList>>	postConversationCommunicationAgentchecklistsFinalizeAsync(ApiRequest<ChecklistFinalizePayload> request, AsyncApiCallback<ApiResponse<AgentChecklistResponseList>> callback)	API invoked to finalize agent checklist evaluation.
Future<InternalMessageData>	postConversationCommunicationInternalmessagesAsync(PostConversationCommunicationInternalmessagesRequest request, AsyncApiCallback<InternalMessageData> callback)	Send internal message Send a new internal message for an existing communication.
Future<ApiResponse<InternalMessageData>>	postConversationCommunicationInternalmessagesAsync(ApiRequest<InternalMessageRequest> request, AsyncApiCallback<ApiResponse<InternalMessageData>> callback)	Send internal message Send a new internal message for an existing communication.
Future<String>	postConversationDisconnectAsync(PostConversationDisconnectRequest request, AsyncApiCallback<String> callback)	Performs a full conversation teardown.
Future<ApiResponse<String>>	postConversationDisconnectAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<String>> callback)	Performs a full conversation teardown.
Future<Void>	postConversationParticipantCallbacksAsync(PostConversationParticipantCallbacksRequest request, AsyncApiCallback<Void> callback)	Create a new callback for the specified participant on the conversation.
Future<ApiResponse<Void>>	postConversationParticipantCallbacksAsync(ApiRequest<CreateCallbackOnConversationCommand> request, AsyncApiCallback<ApiResponse<Void>> callback)	Create a new callback for the specified participant on the conversation.
Future<Void>	postConversationParticipantDigitsAsync(PostConversationParticipantDigitsRequest request, AsyncApiCallback<Void> callback)	Sends DTMF to the participant
Future<ApiResponse<Void>>	postConversationParticipantDigitsAsync(ApiRequest<Digits> request, AsyncApiCallback<ApiResponse<Void>> callback)	Sends DTMF to the participant
Future<MessagingConferResponse>	postConversationParticipantInternalmessagesUsersCommunicationsAsync(PostConversationParticipantInternalmessagesUsersCommunicationsRequest request, AsyncApiCallback<MessagingConferResponse> callback)	Setup internal message communication with user The target user of the digital consultation must have the `conversation:internalMessaging:accept` permission.
Future<ApiResponse<MessagingConferResponse>>	postConversationParticipantInternalmessagesUsersCommunicationsAsync(ApiRequest<MessagingConferWithUserRequest> request, AsyncApiCallback<ApiResponse<MessagingConferResponse>> callback)	Setup internal message communication with user The target user of the digital consultation must have the `conversation:internalMessaging:accept` permission.
Future<Void>	postConversationParticipantReplaceAgentAsync(PostConversationParticipantReplaceAgentRequest request, AsyncApiCallback<Void> callback)	Replace this participant with the specified agent
Future<ApiResponse<Void>>	postConversationParticipantReplaceAgentAsync(ApiRequest<TransferToAgentRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Replace this participant with the specified agent
Future<Void>	postConversationParticipantReplaceAsync(PostConversationParticipantReplaceRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	postConversationParticipantReplaceAsync(ApiRequest<TransferRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<Void>	postConversationParticipantReplaceContactExternalAsync(PostConversationParticipantReplaceContactExternalRequest request, AsyncApiCallback<Void> callback)	Replace this participant with the an external contact
Future<ApiResponse<Void>>	postConversationParticipantReplaceContactExternalAsync(ApiRequest<TransferToExternalContactRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Replace this participant with the an external contact
Future<Void>	postConversationParticipantReplaceExternalAsync(PostConversationParticipantReplaceExternalRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	postConversationParticipantReplaceExternalAsync(ApiRequest<TransferToExternalRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<Void>	postConversationParticipantReplaceQueueAsync(PostConversationParticipantReplaceQueueRequest request, AsyncApiCallback<Void> callback)	Replace this participant with the specified queue
Future<ApiResponse<Void>>	postConversationParticipantReplaceQueueAsync(ApiRequest<TransferToQueueRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Replace this participant with the specified queue
Future<SecureSession>	postConversationParticipantSecureivrsessionsAsync(PostConversationParticipantSecureivrsessionsRequest request, AsyncApiCallback<SecureSession> callback)	Create secure IVR session.
Future<ApiResponse<SecureSession>>	postConversationParticipantSecureivrsessionsAsync(ApiRequest<CreateSecureSession> request, AsyncApiCallback<ApiResponse<SecureSession>> callback)	Create secure IVR session.
Future<Void>	postConversationParticipantTransferAsync(PostConversationParticipantTransferRequest request, AsyncApiCallback<Void> callback)	Replace this participant by another one using the address of the destination.
Future<ApiResponse<Void>>	postConversationParticipantTransferAsync(ApiRequest<TransferToAddressRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Replace this participant by another one using the address of the destination.
Future<Conversation>	postConversationsCallAsync(PostConversationsCallRequest request, AsyncApiCallback<Conversation> callback)	Place a new call as part of a callback conversation.
Future<ApiResponse<Conversation>>	postConversationsCallAsync(ApiRequest<CallCommand> request, AsyncApiCallback<ApiResponse<Conversation>> callback)	Place a new call as part of a callback conversation.
Future<Void>	postConversationsCallbackParticipantCommunicationWrapupAsync(PostConversationsCallbackParticipantCommunicationWrapupRequest request, AsyncApiCallback<Void> callback)	Apply wrap-up for this conversation communication
Future<ApiResponse<Void>>	postConversationsCallbackParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request, AsyncApiCallback<ApiResponse<Void>> callback)	Apply wrap-up for this conversation communication
Future<Void>	postConversationsCallbackParticipantReplaceAsync(PostConversationsCallbackParticipantReplaceRequest request, AsyncApiCallback<Void> callback)	Replace this participant with the specified user and/or address
Future<ApiResponse<Void>>	postConversationsCallbackParticipantReplaceAsync(ApiRequest<TransferRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Replace this participant with the specified user and/or address
Future<CreateCallbackResponse>	postConversationsCallbacksAsync(PostConversationsCallbacksRequest request, AsyncApiCallback<CreateCallbackResponse> callback)	Create a Callback
Future<ApiResponse<CreateCallbackResponse>>	postConversationsCallbacksAsync(ApiRequest<CreateCallbackCommand> request, AsyncApiCallback<ApiResponse<CreateCallbackResponse>> callback)	Create a Callback
Future<Void>	postConversationsCallbacksBulkDisconnectAsync(PostConversationsCallbacksBulkDisconnectRequest request, AsyncApiCallback<Void> callback)	Disconnect multiple scheduled callbacks
Future<ApiResponse<Void>>	postConversationsCallbacksBulkDisconnectAsync(ApiRequest<BulkCallbackDisconnectRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Disconnect multiple scheduled callbacks
Future<BulkCallbackPatchResponse>	postConversationsCallbacksBulkUpdateAsync(PostConversationsCallbacksBulkUpdateRequest request, AsyncApiCallback<BulkCallbackPatchResponse> callback)	Update multiple scheduled callbacks
Future<ApiResponse<BulkCallbackPatchResponse>>	postConversationsCallbacksBulkUpdateAsync(ApiRequest<BulkCallbackPatchRequest> request, AsyncApiCallback<ApiResponse<BulkCallbackPatchResponse>> callback)	Update multiple scheduled callbacks
Future<Void>	postConversationsCallParticipantBargeAsync(PostConversationsCallParticipantBargeRequest request, AsyncApiCallback<Void> callback)	Barge a given participant's call creating a barged in conference of connected participants.
Future<ApiResponse<Void>>	postConversationsCallParticipantBargeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Barge a given participant's call creating a barged in conference of connected participants.
Future<Void>	postConversationsCallParticipantCoachAsync(PostConversationsCallParticipantCoachRequest request, AsyncApiCallback<Void> callback)	Listen in on the conversation from the point of view of a given participant while speaking to just the given participant.
Future<ApiResponse<Void>>	postConversationsCallParticipantCoachAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Listen in on the conversation from the point of view of a given participant while speaking to just the given participant.
Future<Void>	postConversationsCallParticipantCommunicationWrapupAsync(PostConversationsCallParticipantCommunicationWrapupRequest request, AsyncApiCallback<Void> callback)	Apply wrap-up for this conversation communication
Future<ApiResponse<Void>>	postConversationsCallParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request, AsyncApiCallback<ApiResponse<Void>> callback)	Apply wrap-up for this conversation communication
Future<ConsultTransferResponse>	postConversationsCallParticipantConsultAgentAsync(PostConversationsCallParticipantConsultAgentRequest request, AsyncApiCallback<ConsultTransferResponse> callback)	Initiate a consult transfer to an agent
Future<ApiResponse<ConsultTransferResponse>>	postConversationsCallParticipantConsultAgentAsync(ApiRequest<ConsultTransferToAgent> request, AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)	Initiate a consult transfer to an agent
Future<ConsultTransferResponse>	postConversationsCallParticipantConsultAsync(PostConversationsCallParticipantConsultRequest request, AsyncApiCallback<ConsultTransferResponse> callback)	Deprecated.
Future<ApiResponse<ConsultTransferResponse>>	postConversationsCallParticipantConsultAsync(ApiRequest<ConsultTransfer> request, AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)	Deprecated.
Future<ConsultTransferResponse>	postConversationsCallParticipantConsultContactExternalAsync(PostConversationsCallParticipantConsultContactExternalRequest request, AsyncApiCallback<ConsultTransferResponse> callback)	Initiate a consult transfer to an external contact
Future<ApiResponse<ConsultTransferResponse>>	postConversationsCallParticipantConsultContactExternalAsync(ApiRequest<ConsultTransferToExternalContact> request, AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)	Initiate a consult transfer to an external contact
Future<ConsultTransferResponse>	postConversationsCallParticipantConsultExternalAsync(PostConversationsCallParticipantConsultExternalRequest request, AsyncApiCallback<ConsultTransferResponse> callback)	Deprecated.
Future<ApiResponse<ConsultTransferResponse>>	postConversationsCallParticipantConsultExternalAsync(ApiRequest<ConsultTransferToExternal> request, AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)	Deprecated.
Future<ConsultTransferResponse>	postConversationsCallParticipantConsultQueueAsync(PostConversationsCallParticipantConsultQueueRequest request, AsyncApiCallback<ConsultTransferResponse> callback)	Initiate a consult transfer to a queue
Future<ApiResponse<ConsultTransferResponse>>	postConversationsCallParticipantConsultQueueAsync(ApiRequest<ConsultTransferToQueue> request, AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)	Initiate a consult transfer to a queue
Future<Void>	postConversationsCallParticipantMonitorAsync(PostConversationsCallParticipantMonitorRequest request, AsyncApiCallback<Void> callback)	Listen in on the conversation from the point of view of a given participant.
Future<ApiResponse<Void>>	postConversationsCallParticipantMonitorAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Listen in on the conversation from the point of view of a given participant.
Future<Void>	postConversationsCallParticipantReplaceAsync(PostConversationsCallParticipantReplaceRequest request, AsyncApiCallback<Void> callback)	Replace this participant with the specified user and/or address
Future<ApiResponse<Void>>	postConversationsCallParticipantReplaceAsync(ApiRequest<TransferRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Replace this participant with the specified user and/or address
Future<Conversation>	postConversationsCallParticipantsAsync(PostConversationsCallParticipantsRequest request, AsyncApiCallback<Conversation> callback)	Add participants to a conversation
Future<ApiResponse<Conversation>>	postConversationsCallParticipantsAsync(ApiRequest<Conversation> request, AsyncApiCallback<ApiResponse<Conversation>> callback)	Add participants to a conversation
Future<String>	postConversationsCallParticipantSnippetRecordAsync(PostConversationsCallParticipantSnippetRecordRequest request, AsyncApiCallback<String> callback)	Start/stop the snippet recording for a participant
Future<ApiResponse<String>>	postConversationsCallParticipantSnippetRecordAsync(ApiRequest<SnippetRecordingRequest> request, AsyncApiCallback<ApiResponse<String>> callback)	Start/stop the snippet recording for a participant
Future<Conversation>	postConversationsCallParticipantsUserUserIdAsync(PostConversationsCallParticipantsUserUserIdRequest request, AsyncApiCallback<Conversation> callback)	Add participants to a conversation on behalf of a user
Future<ApiResponse<Conversation>>	postConversationsCallParticipantsUserUserIdAsync(ApiRequest<Conversation> request, AsyncApiCallback<ApiResponse<Conversation>> callback)	Add participants to a conversation on behalf of a user
Future<ConsultTransferResponse>	postConversationsCallParticipantVoiceConsultAsync(PostConversationsCallParticipantVoiceConsultRequest request, AsyncApiCallback<ConsultTransferResponse> callback)	Initiate voice consult transfer
Future<ApiResponse<ConsultTransferResponse>>	postConversationsCallParticipantVoiceConsultAsync(ApiRequest<ConsultTransferToAddress> request, AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)	Initiate voice consult transfer
Future<CreateCallResponse>	postConversationsCallsAsync(PostConversationsCallsRequest request, AsyncApiCallback<CreateCallResponse> callback)	Create a call conversation
Future<ApiResponse<CreateCallResponse>>	postConversationsCallsAsync(ApiRequest<CreateCallRequest> request, AsyncApiCallback<ApiResponse<CreateCallResponse>> callback)	Create a call conversation
Future<CreateCallResponse>	postConversationsCallsUserUserIdAsync(PostConversationsCallsUserUserIdRequest request, AsyncApiCallback<CreateCallResponse> callback)	Create a call conversation on behalf of a user
Future<ApiResponse<CreateCallResponse>>	postConversationsCallsUserUserIdAsync(ApiRequest<CreateCallRequest> request, AsyncApiCallback<ApiResponse<CreateCallResponse>> callback)	Create a call conversation on behalf of a user
Future<WebChatMessage>	postConversationsChatCommunicationMessagesAsync(PostConversationsChatCommunicationMessagesRequest request, AsyncApiCallback<WebChatMessage> callback)	Deprecated.
Future<ApiResponse<WebChatMessage>>	postConversationsChatCommunicationMessagesAsync(ApiRequest<CreateWebChatMessageRequest> request, AsyncApiCallback<ApiResponse<WebChatMessage>> callback)	Deprecated.
Future<WebChatTyping>	postConversationsChatCommunicationTypingAsync(PostConversationsChatCommunicationTypingRequest request, AsyncApiCallback<WebChatTyping> callback)	Deprecated.
Future<ApiResponse<WebChatTyping>>	postConversationsChatCommunicationTypingAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WebChatTyping>> callback)	Deprecated.
Future<Void>	postConversationsChatParticipantCommunicationWrapupAsync(PostConversationsChatParticipantCommunicationWrapupRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	postConversationsChatParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<Void>	postConversationsChatParticipantReplaceAsync(PostConversationsChatParticipantReplaceRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	postConversationsChatParticipantReplaceAsync(ApiRequest<TransferRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<ChatConversation>	postConversationsChatsAsync(PostConversationsChatsRequest request, AsyncApiCallback<ChatConversation> callback)	Deprecated.
Future<ApiResponse<ChatConversation>>	postConversationsChatsAsync(ApiRequest<CreateWebChatRequest> request, AsyncApiCallback<ApiResponse<ChatConversation>> callback)	Deprecated.
Future<Void>	postConversationsCobrowsesessionParticipantCommunicationWrapupAsync(PostConversationsCobrowsesessionParticipantCommunicationWrapupRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	postConversationsCobrowsesessionParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<Void>	postConversationsCobrowsesessionParticipantReplaceAsync(PostConversationsCobrowsesessionParticipantReplaceRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	postConversationsCobrowsesessionParticipantReplaceAsync(ApiRequest<TransferRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<ConversationDataSchema>	postConversationsCustomattributesSchemasAsync(PostConversationsCustomattributesSchemasRequest request, AsyncApiCallback<ConversationDataSchema> callback)	Create a schema
Future<ApiResponse<ConversationDataSchema>>	postConversationsCustomattributesSchemasAsync(ApiRequest<ConversationJsonSchemaRequest> request, AsyncApiCallback<ApiResponse<ConversationDataSchema>> callback)	Create a schema
Future<JsonSearchResponse>	postConversationsCustomattributesSearchAsync(PostConversationsCustomattributesSearchRequest request, AsyncApiCallback<JsonSearchResponse> callback)	Search resources.
Future<ApiResponse<JsonSearchResponse>>	postConversationsCustomattributesSearchAsync(ApiRequest<ConversationCustomAttributesSearchRequest> request, AsyncApiCallback<ApiResponse<JsonSearchResponse>> callback)	Search resources.
Future<EmailConversation>	postConversationsEmailInboundmessagesAsync(PostConversationsEmailInboundmessagesRequest request, AsyncApiCallback<EmailConversation> callback)	Send an email to an external conversation.
Future<ApiResponse<EmailConversation>>	postConversationsEmailInboundmessagesAsync(ApiRequest<InboundMessageRequest> request, AsyncApiCallback<ApiResponse<EmailConversation>> callback)	Send an email to an external conversation.
Future<EmailMessageReply>	postConversationsEmailMessagesAsync(PostConversationsEmailMessagesRequest request, AsyncApiCallback<EmailMessageReply> callback)	Send an email reply
Future<ApiResponse<EmailMessageReply>>	postConversationsEmailMessagesAsync(ApiRequest<EmailMessage> request, AsyncApiCallback<ApiResponse<EmailMessageReply>> callback)	Send an email reply
Future<EmailMessage>	postConversationsEmailMessagesDraftAttachmentsCopyAsync(PostConversationsEmailMessagesDraftAttachmentsCopyRequest request, AsyncApiCallback<EmailMessage> callback)	Copy attachments from an email message to the current draft.
Future<ApiResponse<EmailMessage>>	postConversationsEmailMessagesDraftAttachmentsCopyAsync(ApiRequest<CopyAttachmentsRequest> request, AsyncApiCallback<ApiResponse<EmailMessage>> callback)	Copy attachments from an email message to the current draft.
Future<Void>	postConversationsEmailParticipantCommunicationWrapupAsync(PostConversationsEmailParticipantCommunicationWrapupRequest request, AsyncApiCallback<Void> callback)	Apply wrap-up for this conversation communication
Future<ApiResponse<Void>>	postConversationsEmailParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request, AsyncApiCallback<ApiResponse<Void>> callback)	Apply wrap-up for this conversation communication
Future<Void>	postConversationsEmailParticipantReplaceAsync(PostConversationsEmailParticipantReplaceRequest request, AsyncApiCallback<Void> callback)	Replace this participant with the specified user and/or address
Future<ApiResponse<Void>>	postConversationsEmailParticipantReplaceAsync(ApiRequest<TransferRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Replace this participant with the specified user and/or address
Future<Void>	postConversationsEmailReconnectAsync(PostConversationsEmailReconnectRequest request, AsyncApiCallback<Void> callback)	Reconnect the user to the most recently disconnected customer on a fully disconnected email conversation This request is not valid when using the Client Credentials OAuth grant.
Future<ApiResponse<Void>>	postConversationsEmailReconnectAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Reconnect the user to the most recently disconnected customer on a fully disconnected email conversation This request is not valid when using the Client Credentials OAuth grant.
Future<AgentlessEmailSendResponseDto>	postConversationsEmailsAgentlessAsync(PostConversationsEmailsAgentlessRequest request, AsyncApiCallback<AgentlessEmailSendResponseDto> callback)	Create an email conversation, per API
Future<ApiResponse<AgentlessEmailSendResponseDto>>	postConversationsEmailsAgentlessAsync(ApiRequest<AgentlessEmailSendRequestDto> request, AsyncApiCallback<ApiResponse<AgentlessEmailSendResponseDto>> callback)	Create an email conversation, per API
Future<EmailConversation>	postConversationsEmailsAsync(PostConversationsEmailsRequest request, AsyncApiCallback<EmailConversation> callback)	Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider.
Future<ApiResponse<EmailConversation>>	postConversationsEmailsAsync(ApiRequest<CreateEmailRequest> request, AsyncApiCallback<ApiResponse<EmailConversation>> callback)	Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider.
Future<FaxSendResponse>	postConversationsFaxesAsync(PostConversationsFaxesRequest request, AsyncApiCallback<FaxSendResponse> callback)	Create Fax Conversation
Future<ApiResponse<FaxSendResponse>>	postConversationsFaxesAsync(ApiRequest<FaxSendRequest> request, AsyncApiCallback<ApiResponse<FaxSendResponse>> callback)	Create Fax Conversation
Future<ConversationEncryptionConfiguration>	postConversationsKeyconfigurationsAsync(PostConversationsKeyconfigurationsRequest request, AsyncApiCallback<ConversationEncryptionConfiguration> callback)	Setup configurations for encryption key creation
Future<ApiResponse<ConversationEncryptionConfiguration>>	postConversationsKeyconfigurationsAsync(ApiRequest<ConversationEncryptionConfiguration> request, AsyncApiCallback<ApiResponse<ConversationEncryptionConfiguration>> callback)	Setup configurations for encryption key creation
Future<ConversationEncryptionConfiguration>	postConversationsKeyconfigurationsValidateAsync(PostConversationsKeyconfigurationsValidateRequest request, AsyncApiCallback<ConversationEncryptionConfiguration> callback)	Validate encryption key configurations without saving it
Future<ApiResponse<ConversationEncryptionConfiguration>>	postConversationsKeyconfigurationsValidateAsync(ApiRequest<ConversationEncryptionConfiguration> request, AsyncApiCallback<ApiResponse<ConversationEncryptionConfiguration>> callback)	Validate encryption key configurations without saving it
Future<MessageData>	postConversationsMessageCommunicationMessagesAsync(PostConversationsMessageCommunicationMessagesRequest request, AsyncApiCallback<MessageData> callback)	Send message Send message on existing conversation/communication.
Future<ApiResponse<MessageData>>	postConversationsMessageCommunicationMessagesAsync(ApiRequest<AdditionalMessage> request, AsyncApiCallback<ApiResponse<MessageData>> callback)	Send message Send message on existing conversation/communication.
Future<MessageMediaData>	postConversationsMessageCommunicationMessagesMediaAsync(PostConversationsMessageCommunicationMessagesMediaRequest request, AsyncApiCallback<MessageMediaData> callback)	Deprecated.
Future<ApiResponse<MessageMediaData>>	postConversationsMessageCommunicationMessagesMediaAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MessageMediaData>> callback)	Deprecated.
Future<MessageMediaUploadData>	postConversationsMessageCommunicationMessagesMediaUploadsAsync(PostConversationsMessageCommunicationMessagesMediaUploadsRequest request, AsyncApiCallback<MessageMediaUploadData> callback)	Create a URL to upload a message media file See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.
Future<ApiResponse<MessageMediaUploadData>>	postConversationsMessageCommunicationMessagesMediaUploadsAsync(ApiRequest<UploadMediaRequest> request, AsyncApiCallback<ApiResponse<MessageMediaUploadData>> callback)	Create a URL to upload a message media file See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.
Future<SocialMediaMessageData>	postConversationsMessageCommunicationSocialmediaMessagesAsync(PostConversationsMessageCommunicationSocialmediaMessagesRequest request, AsyncApiCallback<SocialMediaMessageData> callback)	Send a social media message Send a social media message on existing conversation/communication.
Future<ApiResponse<SocialMediaMessageData>>	postConversationsMessageCommunicationSocialmediaMessagesAsync(ApiRequest<AdditionalSocialMediaMessage> request, AsyncApiCallback<ApiResponse<SocialMediaMessageData>> callback)	Send a social media message Send a social media message on existing conversation/communication.
Future<Void>	postConversationsMessageCommunicationTypingAsync(PostConversationsMessageCommunicationTypingRequest request, AsyncApiCallback<Void> callback)	Send message typing event Send message typing event for existing conversation/communication.
Future<ApiResponse<Void>>	postConversationsMessageCommunicationTypingAsync(ApiRequest<MessageTypingEventRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Send message typing event Send message typing event for existing conversation/communication.
Future<OpenEventNormalizedMessage>	postConversationsMessageInboundOpenEventAsync(PostConversationsMessageInboundOpenEventRequest request, AsyncApiCallback<OpenEventNormalizedMessage> callback)	Send an inbound Open Event Message Send an inbound event message to an Open Messaging integration.
Future<ApiResponse<OpenEventNormalizedMessage>>	postConversationsMessageInboundOpenEventAsync(ApiRequest<OpenInboundNormalizedEvent> request, AsyncApiCallback<ApiResponse<OpenEventNormalizedMessage>> callback)	Send an inbound Open Event Message Send an inbound event message to an Open Messaging integration.
Future<OpenMessageNormalizedMessage>	postConversationsMessageInboundOpenMessageAsync(PostConversationsMessageInboundOpenMessageRequest request, AsyncApiCallback<OpenMessageNormalizedMessage> callback)	Send inbound Open Message Send an inbound message to an Open Messaging integration.
Future<ApiResponse<OpenMessageNormalizedMessage>>	postConversationsMessageInboundOpenMessageAsync(ApiRequest<OpenInboundNormalizedMessage> request, AsyncApiCallback<ApiResponse<OpenMessageNormalizedMessage>> callback)	Send inbound Open Message Send an inbound message to an Open Messaging integration.
Future<OpenReceiptNormalizedMessage>	postConversationsMessageInboundOpenReceiptAsync(PostConversationsMessageInboundOpenReceiptRequest request, AsyncApiCallback<OpenReceiptNormalizedMessage> callback)	Send an inbound Open Receipt Message Send an inbound open Receipt to an Open Messaging integration.
Future<ApiResponse<OpenReceiptNormalizedMessage>>	postConversationsMessageInboundOpenReceiptAsync(ApiRequest<OpenInboundNormalizedReceipt> request, AsyncApiCallback<ApiResponse<OpenReceiptNormalizedMessage>> callback)	Send an inbound Open Receipt Message Send an inbound open Receipt to an Open Messaging integration.
Future<OpenStructuredResponseNormalizedMessage>	postConversationsMessageInboundOpenStructuredResponseAsync(PostConversationsMessageInboundOpenStructuredResponseRequest request, AsyncApiCallback<OpenStructuredResponseNormalizedMessage> callback)	Send inbound Open Response Send an inbound response for a structured message to an Open Messaging integration.
Future<ApiResponse<OpenStructuredResponseNormalizedMessage>>	postConversationsMessageInboundOpenStructuredResponseAsync(ApiRequest<OpenInboundStructuredResponseMessage> request, AsyncApiCallback<ApiResponse<OpenStructuredResponseNormalizedMessage>> callback)	Send inbound Open Response Send an inbound response for a structured message to an Open Messaging integration.
Future<TextMessageListing>	postConversationsMessageMessagesBulkAsync(PostConversationsMessageMessagesBulkRequest request, AsyncApiCallback<TextMessageListing> callback)	Get messages in batch The path parameter [conversationId] should contain the conversationId of the conversation being filtered.
Future<ApiResponse<TextMessageListing>>	postConversationsMessageMessagesBulkAsync(ApiRequest<List<String>> request, AsyncApiCallback<ApiResponse<TextMessageListing>> callback)	Get messages in batch The path parameter [conversationId] should contain the conversationId of the conversation being filtered.
Future<Void>	postConversationsMessageParticipantCommunicationWrapupAsync(PostConversationsMessageParticipantCommunicationWrapupRequest request, AsyncApiCallback<Void> callback)	Apply wrap-up for this conversation communication
Future<ApiResponse<Void>>	postConversationsMessageParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request, AsyncApiCallback<ApiResponse<Void>> callback)	Apply wrap-up for this conversation communication
Future<Void>	postConversationsMessageParticipantMonitorAsync(PostConversationsMessageParticipantMonitorRequest request, AsyncApiCallback<Void> callback)	Listen in on the conversation from the point of view of a given participant.
Future<ApiResponse<Void>>	postConversationsMessageParticipantMonitorAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Listen in on the conversation from the point of view of a given participant.
Future<Void>	postConversationsMessageParticipantReplaceAsync(PostConversationsMessageParticipantReplaceRequest request, AsyncApiCallback<Void> callback)	Replace this participant with the specified user and/or address
Future<ApiResponse<Void>>	postConversationsMessageParticipantReplaceAsync(ApiRequest<TransferRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Replace this participant with the specified user and/or address
Future<SendAgentlessOutboundMessageResponse>	postConversationsMessagesAgentlessAsync(PostConversationsMessagesAgentlessRequest request, AsyncApiCallback<SendAgentlessOutboundMessageResponse> callback)	Send an agentless outbound message Send an agentless (api participant) outbound message using a client credential grant.
Future<ApiResponse<SendAgentlessOutboundMessageResponse>>	postConversationsMessagesAgentlessAsync(ApiRequest<SendAgentlessOutboundMessageRequest> request, AsyncApiCallback<ApiResponse<SendAgentlessOutboundMessageResponse>> callback)	Send an agentless outbound message Send an agentless (api participant) outbound message using a client credential grant.
Future<CreateOutboundMessagingConversationResponse>	postConversationsMessagesAsync(PostConversationsMessagesRequest request, AsyncApiCallback<CreateOutboundMessagingConversationResponse> callback)	Create an outbound messaging conversation.
Future<ApiResponse<CreateOutboundMessagingConversationResponse>>	postConversationsMessagesAsync(ApiRequest<CreateOutboundMessagingConversationRequest> request, AsyncApiCallback<ApiResponse<CreateOutboundMessagingConversationResponse>> callback)	Create an outbound messaging conversation.
Future<OpenNormalizedMessage>	postConversationsMessagesInboundOpenAsync(PostConversationsMessagesInboundOpenRequest request, AsyncApiCallback<OpenNormalizedMessage> callback)	Deprecated.
Future<ApiResponse<OpenNormalizedMessage>>	postConversationsMessagesInboundOpenAsync(ApiRequest<OpenNormalizedMessage> request, AsyncApiCallback<ApiResponse<OpenNormalizedMessage>> callback)	Deprecated.
Future<AppleIntegration>	postConversationsMessagingIntegrationsAppleAsync(PostConversationsMessagingIntegrationsAppleRequest request, AsyncApiCallback<AppleIntegration> callback)	Create Apple Integration
Future<ApiResponse<AppleIntegration>>	postConversationsMessagingIntegrationsAppleAsync(ApiRequest<AppleIntegrationRequest> request, AsyncApiCallback<ApiResponse<AppleIntegration>> callback)	Create Apple Integration
Future<FacebookIntegration>	postConversationsMessagingIntegrationsFacebookAsync(PostConversationsMessagingIntegrationsFacebookRequest request, AsyncApiCallback<FacebookIntegration> callback)	Create a Facebook Integration
Future<ApiResponse<FacebookIntegration>>	postConversationsMessagingIntegrationsFacebookAsync(ApiRequest<FacebookIntegrationRequest> request, AsyncApiCallback<ApiResponse<FacebookIntegration>> callback)	Create a Facebook Integration
Future<InstagramIntegration>	postConversationsMessagingIntegrationsInstagramAsync(PostConversationsMessagingIntegrationsInstagramRequest request, AsyncApiCallback<InstagramIntegration> callback)	Create Instagram Integration
Future<ApiResponse<InstagramIntegration>>	postConversationsMessagingIntegrationsInstagramAsync(ApiRequest<InstagramIntegrationRequest> request, AsyncApiCallback<ApiResponse<InstagramIntegration>> callback)	Create Instagram Integration
Future<OpenIntegration>	postConversationsMessagingIntegrationsOpenAsync(PostConversationsMessagingIntegrationsOpenRequest request, AsyncApiCallback<OpenIntegration> callback)	Create an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<OpenIntegration>>	postConversationsMessagingIntegrationsOpenAsync(ApiRequest<OpenIntegrationRequest> request, AsyncApiCallback<ApiResponse<OpenIntegration>> callback)	Create an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<GoogleBusinessProfileOpenIntegration>	postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileAsync(PostConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileRequest request, AsyncApiCallback<GoogleBusinessProfileOpenIntegration> callback)	Create an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<GoogleBusinessProfileOpenIntegration>>	postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileAsync(ApiRequest<GoogleBusinessProfileOpenIntegrationRequest> request, AsyncApiCallback<ApiResponse<GoogleBusinessProfileOpenIntegration>> callback)	Create an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<GoogleAuthToken>	postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensAsync(PostConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensRequest request, AsyncApiCallback<GoogleAuthToken> callback)	Create a Google Auth Token by exchanging the one-time auth code retrieved from Google See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<ApiResponse<GoogleAuthToken>>	postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensAsync(ApiRequest<GoogleAuthTokenRequest> request, AsyncApiCallback<ApiResponse<GoogleAuthToken>> callback)	Create a Google Auth Token by exchanging the one-time auth code retrieved from Google See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.
Future<TwitterIntegration>	postConversationsMessagingIntegrationsTwitterAsync(PostConversationsMessagingIntegrationsTwitterRequest request, AsyncApiCallback<TwitterIntegration> callback)	Create Twitter Integration
Future<ApiResponse<TwitterIntegration>>	postConversationsMessagingIntegrationsTwitterAsync(ApiRequest<TwitterIntegrationRequest> request, AsyncApiCallback<ApiResponse<TwitterIntegration>> callback)	Create Twitter Integration
Future<WhatsAppIntegration>	postConversationsMessagingIntegrationsWhatsappAsync(PostConversationsMessagingIntegrationsWhatsappRequest request, AsyncApiCallback<WhatsAppIntegration> callback)	Deprecated.
Future<ApiResponse<WhatsAppIntegration>>	postConversationsMessagingIntegrationsWhatsappAsync(ApiRequest<WhatsAppIntegrationRequest> request, AsyncApiCallback<ApiResponse<WhatsAppIntegration>> callback)	Deprecated.
Future<WhatsAppIntegration>	postConversationsMessagingIntegrationsWhatsappEmbeddedsignupAsync(PostConversationsMessagingIntegrationsWhatsappEmbeddedsignupRequest request, AsyncApiCallback<WhatsAppIntegration> callback)	Create a WhatsApp Integration using the WhatsApp embedded signup flow Use the access token returned from the embedded signup flow to obtain a list of available phone numbers that can be associated with the created integration.
Future<ApiResponse<WhatsAppIntegration>>	postConversationsMessagingIntegrationsWhatsappEmbeddedsignupAsync(ApiRequest<WhatsAppEmbeddedSignupIntegrationRequest> request, AsyncApiCallback<ApiResponse<WhatsAppIntegration>> callback)	Create a WhatsApp Integration using the WhatsApp embedded signup flow Use the access token returned from the embedded signup flow to obtain a list of available phone numbers that can be associated with the created integration.
Future<MessagingSetting>	postConversationsMessagingSettingsAsync(PostConversationsMessagingSettingsRequest request, AsyncApiCallback<MessagingSetting> callback)	Create a messaging setting
Future<ApiResponse<MessagingSetting>>	postConversationsMessagingSettingsAsync(ApiRequest<MessagingSettingRequest> request, AsyncApiCallback<ApiResponse<MessagingSetting>> callback)	Create a messaging setting
Future<SupportedContent>	postConversationsMessagingSupportedcontentAsync(PostConversationsMessagingSupportedcontentRequest request, AsyncApiCallback<SupportedContent> callback)	Create a Supported Content profile
Future<ApiResponse<SupportedContent>>	postConversationsMessagingSupportedcontentAsync(ApiRequest<SupportedContent> request, AsyncApiCallback<ApiResponse<SupportedContent>> callback)	Create a Supported Content profile
Future<JsonCursorSearchResponse>	postConversationsParticipantsAttributesSearchAsync(PostConversationsParticipantsAttributesSearchRequest request, AsyncApiCallback<JsonCursorSearchResponse> callback)	Search conversations
Future<ApiResponse<JsonCursorSearchResponse>>	postConversationsParticipantsAttributesSearchAsync(ApiRequest<ConversationParticipantSearchRequest> request, AsyncApiCallback<ApiResponse<JsonCursorSearchResponse>> callback)	Search conversations
Future<Void>	postConversationsScreenshareParticipantCommunicationWrapupAsync(PostConversationsScreenshareParticipantCommunicationWrapupRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	postConversationsScreenshareParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<Void>	postConversationsSocialParticipantCommunicationWrapupAsync(PostConversationsSocialParticipantCommunicationWrapupRequest request, AsyncApiCallback<Void> callback)	Apply wrap-up for this conversation communication
Future<ApiResponse<Void>>	postConversationsSocialParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request, AsyncApiCallback<ApiResponse<Void>> callback)	Apply wrap-up for this conversation communication
Future<SuggestionEngagement>	postConversationSuggestionEngagementAsync(PostConversationSuggestionEngagementRequest request, AsyncApiCallback<SuggestionEngagement> callback)	Save an engagement on the suggestion.
Future<ApiResponse<SuggestionEngagement>>	postConversationSuggestionEngagementAsync(ApiRequest<SuggestionEngagement> request, AsyncApiCallback<ApiResponse<SuggestionEngagement>> callback)	Save an engagement on the suggestion.
Future<Void>	postConversationSuggestionsFeedbackAsync(PostConversationSuggestionsFeedbackRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	postConversationSuggestionsFeedbackAsync(ApiRequest<Feedback> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<Void>	postConversationSummaryFeedbackAsync(PostConversationSummaryFeedbackRequest request, AsyncApiCallback<Void> callback)	Submit feedback for the summary.
Future<ApiResponse<Void>>	postConversationSummaryFeedbackAsync(ApiRequest<FeedbackAddRequest> request, AsyncApiCallback<ApiResponse<Void>> callback)	Submit feedback for the summary.
Future<VideoConferenceDetails>	postConversationsVideoAgentconferenceCommunicationAsync(PostConversationsVideoAgentconferenceCommunicationRequest request, AsyncApiCallback<VideoConferenceDetails> callback)	Create an Agent-Type video conference and assign an agent to it postConversationsVideoAgentconferenceCommunication is a preview method and is subject to both breaking and non-breaking changes at any time without notice
Future<ApiResponse<VideoConferenceDetails>>	postConversationsVideoAgentconferenceCommunicationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<VideoConferenceDetails>> callback)	Create an Agent-Type video conference and assign an agent to it postConversationsVideoAgentconferenceCommunication is a preview method and is subject to both breaking and non-breaking changes at any time without notice
Future<Void>	postConversationsVideoParticipantCommunicationWrapupAsync(PostConversationsVideoParticipantCommunicationWrapupRequest request, AsyncApiCallback<Void> callback)	Apply wrap-up for this conversation communication
Future<ApiResponse<Void>>	postConversationsVideoParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request, AsyncApiCallback<ApiResponse<Void>> callback)	Apply wrap-up for this conversation communication
Future<MeetingIdRecord>	postConversationsVideosMeetingsAsync(PostConversationsVideosMeetingsRequest request, AsyncApiCallback<MeetingIdRecord> callback)	Generate a meetingId for a given conferenceId
Future<ApiResponse<MeetingIdRecord>>	postConversationsVideosMeetingsAsync(ApiRequest<GenerateMeetingIdRequest> request, AsyncApiCallback<ApiResponse<MeetingIdRecord>> callback)	Generate a meetingId for a given conferenceId
Future<CustomAttributesIdResponse>	putConversationCustomattributesAsync(PutConversationCustomattributesRequest request, AsyncApiCallback<CustomAttributesIdResponse> callback)	Create or update a single custom attributes record.
Future<ApiResponse<CustomAttributesIdResponse>>	putConversationCustomattributesAsync(ApiRequest<CustomAttributesUpdateRequest> request, AsyncApiCallback<ApiResponse<CustomAttributesIdResponse>> callback)	Create or update a single custom attributes record.
Future<CustomAttributesBulkUpdateResponseMap>	putConversationCustomattributesBulkAsync(PutConversationCustomattributesBulkRequest request, AsyncApiCallback<CustomAttributesBulkUpdateResponseMap> callback)	Create or update a list of custom attributes records.
Future<ApiResponse<CustomAttributesBulkUpdateResponseMap>>	putConversationCustomattributesBulkAsync(ApiRequest<List<CustomAttributesUpdateRequest>> request, AsyncApiCallback<ApiResponse<CustomAttributesBulkUpdateResponseMap>> callback)	Create or update a list of custom attributes records.
Future<Void>	putConversationParticipantFlaggedreasonAsync(PutConversationParticipantFlaggedreasonRequest request, AsyncApiCallback<Void> callback)	Set flagged reason on conversation participant to indicate bad conversation quality.
Future<ApiResponse<Void>>	putConversationParticipantFlaggedreasonAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Set flagged reason on conversation participant to indicate bad conversation quality.
Future<String>	putConversationsCallbackRecordingstateAsync(PutConversationsCallbackRecordingstateRequest request, AsyncApiCallback<String> callback)	Update a conversation by setting its recording state
Future<ApiResponse<String>>	putConversationsCallbackRecordingstateAsync(ApiRequest<SetRecordingState> request, AsyncApiCallback<ApiResponse<String>> callback)	Update a conversation by setting its recording state
Future<Empty>	putConversationsCallParticipantCommunicationUuidataAsync(PutConversationsCallParticipantCommunicationUuidataRequest request, AsyncApiCallback<Empty> callback)	Set uuiData to be sent on future commands.
Future<ApiResponse<Empty>>	putConversationsCallParticipantCommunicationUuidataAsync(ApiRequest<SetUuiDataRequest> request, AsyncApiCallback<ApiResponse<Empty>> callback)	Set uuiData to be sent on future commands.
Future<String>	putConversationsCallRecordingstateAsync(PutConversationsCallRecordingstateRequest request, AsyncApiCallback<String> callback)	Update a conversation by setting its recording state
Future<ApiResponse<String>>	putConversationsCallRecordingstateAsync(ApiRequest<SetRecordingState> request, AsyncApiCallback<ApiResponse<String>> callback)	Update a conversation by setting its recording state
Future<String>	putConversationsChatRecordingstateAsync(PutConversationsChatRecordingstateRequest request, AsyncApiCallback<String> callback)	Deprecated.
Future<ApiResponse<String>>	putConversationsChatRecordingstateAsync(ApiRequest<SetRecordingState> request, AsyncApiCallback<ApiResponse<String>> callback)	Deprecated.
Future<String>	putConversationsCobrowsesessionRecordingstateAsync(PutConversationsCobrowsesessionRecordingstateRequest request, AsyncApiCallback<String> callback)	Deprecated.
Future<ApiResponse<String>>	putConversationsCobrowsesessionRecordingstateAsync(ApiRequest<SetRecordingState> request, AsyncApiCallback<ApiResponse<String>> callback)	Deprecated.
Future<ConversationDataSchema>	putConversationsCustomattributesSchemaAsync(PutConversationsCustomattributesSchemaRequest request, AsyncApiCallback<ConversationDataSchema> callback)	Update a schema
Future<ApiResponse<ConversationDataSchema>>	putConversationsCustomattributesSchemaAsync(ApiRequest<ConversationSchemaUpdateRequest> request, AsyncApiCallback<ApiResponse<ConversationDataSchema>> callback)	Update a schema
Future<String>	putConversationSecureattributesAsync(PutConversationSecureattributesRequest request, AsyncApiCallback<String> callback)	Set the secure attributes on a conversation.
Future<ApiResponse<String>>	putConversationSecureattributesAsync(ApiRequest<ConversationSecureAttributes> request, AsyncApiCallback<ApiResponse<String>> callback)	Set the secure attributes on a conversation.
Future<EmailMessage>	putConversationsEmailMessagesDraftAsync(PutConversationsEmailMessagesDraftRequest request, AsyncApiCallback<EmailMessage> callback)	Update conversation draft reply
Future<ApiResponse<EmailMessage>>	putConversationsEmailMessagesDraftAsync(ApiRequest<EmailMessage> request, AsyncApiCallback<ApiResponse<EmailMessage>> callback)	Update conversation draft reply
Future<String>	putConversationsEmailRecordingstateAsync(PutConversationsEmailRecordingstateRequest request, AsyncApiCallback<String> callback)	Update a conversation by setting its recording state
Future<ApiResponse<String>>	putConversationsEmailRecordingstateAsync(ApiRequest<SetRecordingState> request, AsyncApiCallback<ApiResponse<String>> callback)	Update a conversation by setting its recording state
Future<ConversationEncryptionConfiguration>	putConversationsKeyconfigurationAsync(PutConversationsKeyconfigurationRequest request, AsyncApiCallback<ConversationEncryptionConfiguration> callback)	Update the encryption key configurations
Future<ApiResponse<ConversationEncryptionConfiguration>>	putConversationsKeyconfigurationAsync(ApiRequest<ConversationEncryptionConfiguration> request, AsyncApiCallback<ApiResponse<ConversationEncryptionConfiguration>> callback)	Update the encryption key configurations
Future<String>	putConversationsMessageRecordingstateAsync(PutConversationsMessageRecordingstateRequest request, AsyncApiCallback<String> callback)	Update a conversation by setting its recording state
Future<ApiResponse<String>>	putConversationsMessageRecordingstateAsync(ApiRequest<SetRecordingState> request, AsyncApiCallback<ApiResponse<String>> callback)	Update a conversation by setting its recording state
Future<AppleIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdAsync(PutConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdRequest request, AsyncApiCallback<AppleIdentityResolutionConfig> callback)	Create an identity resolution settings for a Apple messaging integration
Future<ApiResponse<AppleIdentityResolutionConfig>>	putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdAsync(ApiRequest<AppleIdentityResolutionConfig> request, AsyncApiCallback<ApiResponse<AppleIdentityResolutionConfig>> callback)	Create an identity resolution settings for a Apple messaging integration
Future<FacebookIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdAsync(PutConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdRequest request, AsyncApiCallback<FacebookIdentityResolutionConfig> callback)	Create an identity resolution settings for a Facebook messaging integration
Future<ApiResponse<FacebookIdentityResolutionConfig>>	putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdAsync(ApiRequest<FacebookIdentityResolutionConfig> request, AsyncApiCallback<ApiResponse<FacebookIdentityResolutionConfig>> callback)	Create an identity resolution settings for a Facebook messaging integration
Future<InstagramIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdAsync(PutConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdRequest request, AsyncApiCallback<InstagramIdentityResolutionConfig> callback)	Create identity resolution settings for an Instagram messaging integration
Future<ApiResponse<InstagramIdentityResolutionConfig>>	putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdAsync(ApiRequest<InstagramIdentityResolutionConfig> request, AsyncApiCallback<ApiResponse<InstagramIdentityResolutionConfig>> callback)	Create identity resolution settings for an Instagram messaging integration
Future<OpenMessagingIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdAsync(PutConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdRequest request, AsyncApiCallback<OpenMessagingIdentityResolutionConfig> callback)	Update an open messaging integration Identity Resolution settings
Future<ApiResponse<OpenMessagingIdentityResolutionConfig>>	putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdAsync(ApiRequest<OpenMessagingIdentityResolutionConfig> request, AsyncApiCallback<ApiResponse<OpenMessagingIdentityResolutionConfig>> callback)	Update an open messaging integration Identity Resolution settings
Future<TwitterIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdAsync(PutConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdRequest request, AsyncApiCallback<TwitterIdentityResolutionConfig> callback)	Create an identity resolution settings for an X (Formally Twitter) messaging integration
Future<ApiResponse<TwitterIdentityResolutionConfig>>	putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdAsync(ApiRequest<TwitterIdentityResolutionConfig> request, AsyncApiCallback<ApiResponse<TwitterIdentityResolutionConfig>> callback)	Create an identity resolution settings for an X (Formally Twitter) messaging integration
Future<WhatsAppIdentityResolutionConfig>	putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdAsync(PutConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdRequest request, AsyncApiCallback<WhatsAppIdentityResolutionConfig> callback)	Update a whatsApp integration Identity Resolution settings
Future<ApiResponse<WhatsAppIdentityResolutionConfig>>	putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdAsync(ApiRequest<WhatsAppIdentityResolutionConfig> request, AsyncApiCallback<ApiResponse<WhatsAppIdentityResolutionConfig>> callback)	Update a whatsApp integration Identity Resolution settings
Future<MessagingSetting>	putConversationsMessagingSettingsDefaultAsync(PutConversationsMessagingSettingsDefaultRequest request, AsyncApiCallback<MessagingSetting> callback)	Set the organization's default setting that may be applied to to integrations without settings When an integration is created a settings ID may be assigned to it.
Future<ApiResponse<MessagingSetting>>	putConversationsMessagingSettingsDefaultAsync(ApiRequest<MessagingSettingDefaultRequest> request, AsyncApiCallback<ApiResponse<MessagingSetting>> callback)	Set the organization's default setting that may be applied to to integrations without settings When an integration is created a settings ID may be assigned to it.
Future<SupportedContent>	putConversationsMessagingSupportedcontentDefaultAsync(PutConversationsMessagingSupportedcontentDefaultRequest request, AsyncApiCallback<SupportedContent> callback)	Set the organization's default supported content profile that may be assigned to an integration when it is created.
Future<ApiResponse<SupportedContent>>	putConversationsMessagingSupportedcontentDefaultAsync(ApiRequest<SupportedContentReference> request, AsyncApiCallback<ApiResponse<SupportedContent>> callback)	Set the organization's default supported content profile that may be assigned to an integration when it is created.
Future<ConversationThreadingWindow>	putConversationsMessagingThreadingtimelineAsync(PutConversationsMessagingThreadingtimelineRequest request, AsyncApiCallback<ConversationThreadingWindow> callback)	Update conversation threading window timeline for each messaging type PUT Conversation messaging threading timeline is intended to set the conversation threading settings for ALL messengerTypes.
Future<ApiResponse<ConversationThreadingWindow>>	putConversationsMessagingThreadingtimelineAsync(ApiRequest<ConversationThreadingWindow> request, AsyncApiCallback<ApiResponse<ConversationThreadingWindow>> callback)	Update conversation threading window timeline for each messaging type PUT Conversation messaging threading timeline is intended to set the conversation threading settings for ALL messengerTypes.
Future<String>	putConversationsScreenshareRecordingstateAsync(PutConversationsScreenshareRecordingstateRequest request, AsyncApiCallback<String> callback)	Deprecated.
Future<ApiResponse<String>>	putConversationsScreenshareRecordingstateAsync(ApiRequest<SetRecordingState> request, AsyncApiCallback<ApiResponse<String>> callback)	Deprecated.
Future<String>	putConversationsSocialRecordingstateAsync(PutConversationsSocialRecordingstateRequest request, AsyncApiCallback<String> callback)	Update a conversation by setting its recording state
Future<ApiResponse<String>>	putConversationsSocialRecordingstateAsync(ApiRequest<SetRecordingState> request, AsyncApiCallback<ApiResponse<String>> callback)	Update a conversation by setting its recording state
Future<String>	putConversationsVideoRecordingstateAsync(PutConversationsVideoRecordingstateRequest request, AsyncApiCallback<String> callback)	Update a conversation by setting its recording state
Future<ApiResponse<String>>	putConversationsVideoRecordingstateAsync(ApiRequest<SetRecordingState> request, AsyncApiCallback<ApiResponse<String>> callback)	Update a conversation by setting its recording state
Future<String>	putConversationTagsAsync(PutConversationTagsRequest request, AsyncApiCallback<String> callback)	Update the tags on a conversation.
Future<ApiResponse<String>>	putConversationTagsAsync(ApiRequest<ConversationTagsUpdate> request, AsyncApiCallback<ApiResponse<String>> callback)	Update the tags on a conversation.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details

ConversationsApiAsync

public ConversationsApiAsync()

ConversationsApiAsync

public ConversationsApiAsync(ApiClient apiClient)

Method Details

deleteAnalyticsConversationsAggregatesJobAsync

public Future<Void> deleteAnalyticsConversationsAggregatesJobAsync(DeleteAnalyticsConversationsAggregatesJobRequest request,
 AsyncApiCallback<Void> callback)

Delete/cancel an async request for conversation aggregates

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteAnalyticsConversationsAggregatesJobAsync

public Future<ApiResponse<Void>> deleteAnalyticsConversationsAggregatesJobAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete/cancel an async request for conversation aggregates

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteAnalyticsConversationsDetailsJobAsync

public Future<Void> deleteAnalyticsConversationsDetailsJobAsync(DeleteAnalyticsConversationsDetailsJobRequest request,
 AsyncApiCallback<Void> callback)

Delete/cancel an async details job

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteAnalyticsConversationsDetailsJobAsync

public Future<ApiResponse<Void>> deleteAnalyticsConversationsDetailsJobAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete/cancel an async details job

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationAsync

public Future<Void> deleteConversationAsync(DeleteConversationRequest request,
 AsyncApiCallback<Void> callback)

Update a conversation by disconnecting all of the participants

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationAsync

public Future<ApiResponse<Void>> deleteConversationAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update a conversation by disconnecting all of the participants

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationCustomattributeAsync

public Future<Void> deleteConversationCustomattributeAsync(DeleteConversationCustomattributeRequest request,
 AsyncApiCallback<Void> callback)

Delete a custom attributes record.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationCustomattributeAsync

public Future<ApiResponse<Void>> deleteConversationCustomattributeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a custom attributes record.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationParticipantCodeAsync

public Future<Void> deleteConversationParticipantCodeAsync(DeleteConversationParticipantCodeRequest request,
 AsyncApiCallback<Void> callback)

Delete a code used to add a communication to this participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationParticipantCodeAsync

public Future<ApiResponse<Void>> deleteConversationParticipantCodeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a code used to add a communication to this participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationParticipantFlaggedreasonAsync

public Future<Void> deleteConversationParticipantFlaggedreasonAsync(DeleteConversationParticipantFlaggedreasonRequest request,
 AsyncApiCallback<Void> callback)

Remove flagged reason from conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationParticipantFlaggedreasonAsync

public Future<ApiResponse<Void>> deleteConversationParticipantFlaggedreasonAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Remove flagged reason from conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsCallParticipantCommunicationPostflowactionAsync

public Future<Void> deleteConversationsCallParticipantCommunicationPostflowactionAsync(DeleteConversationsCallParticipantCommunicationPostflowactionRequest request,
 AsyncApiCallback<Void> callback)

Remove mandatory post call actions.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsCallParticipantCommunicationPostflowactionAsync

public Future<ApiResponse<Void>> deleteConversationsCallParticipantCommunicationPostflowactionAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Remove mandatory post call actions.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsCallParticipantConsultAsync

public Future<Void> deleteConversationsCallParticipantConsultAsync(DeleteConversationsCallParticipantConsultRequest request,
 AsyncApiCallback<Void> callback)

Cancel the transfer

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsCallParticipantConsultAsync

public Future<ApiResponse<Void>> deleteConversationsCallParticipantConsultAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Cancel the transfer

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsEmailMessagesDraftAttachmentAsync

public Future<Void> deleteConversationsEmailMessagesDraftAttachmentAsync(DeleteConversationsEmailMessagesDraftAttachmentRequest request,
 AsyncApiCallback<Void> callback)

Delete attachment from draft

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsEmailMessagesDraftAttachmentAsync

public Future<ApiResponse<Void>> deleteConversationsEmailMessagesDraftAttachmentAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete attachment from draft

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagesCachedmediaCachedMediaItemIdAsync

public Future<Void> deleteConversationsMessagesCachedmediaCachedMediaItemIdAsync(DeleteConversationsMessagesCachedmediaCachedMediaItemIdRequest request,
 AsyncApiCallback<Void> callback)

Remove a cached media item asychronously

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagesCachedmediaCachedMediaItemIdAsync

public Future<ApiResponse<Void>> deleteConversationsMessagesCachedmediaCachedMediaItemIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Remove a cached media item asychronously

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsAppleIntegrationIdAsync

public Future<Void> deleteConversationsMessagingIntegrationsAppleIntegrationIdAsync(DeleteConversationsMessagingIntegrationsAppleIntegrationIdRequest request,
 AsyncApiCallback<Void> callback)

Delete an Apple messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsAppleIntegrationIdAsync

public Future<ApiResponse<Void>> deleteConversationsMessagingIntegrationsAppleIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete an Apple messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsFacebookIntegrationIdAsync

public Future<Void> deleteConversationsMessagingIntegrationsFacebookIntegrationIdAsync(DeleteConversationsMessagingIntegrationsFacebookIntegrationIdRequest request,
 AsyncApiCallback<Void> callback)

Delete a Facebook messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsFacebookIntegrationIdAsync

public Future<ApiResponse<Void>> deleteConversationsMessagingIntegrationsFacebookIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a Facebook messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsInstagramIntegrationIdAsync

public Future<Void> deleteConversationsMessagingIntegrationsInstagramIntegrationIdAsync(DeleteConversationsMessagingIntegrationsInstagramIntegrationIdRequest request,
 AsyncApiCallback<Void> callback)

Delete Instagram messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsInstagramIntegrationIdAsync

public Future<ApiResponse<Void>> deleteConversationsMessagingIntegrationsInstagramIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete Instagram messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync

public Future<Void> deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync(DeleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdRequest request,
 AsyncApiCallback<Void> callback)

Delete an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync

public Future<ApiResponse<Void>> deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. deleteConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsOpenIntegrationIdAsync

public Future<Void> deleteConversationsMessagingIntegrationsOpenIntegrationIdAsync(DeleteConversationsMessagingIntegrationsOpenIntegrationIdRequest request,
 AsyncApiCallback<Void> callback)

Delete an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsOpenIntegrationIdAsync

public Future<ApiResponse<Void>> deleteConversationsMessagingIntegrationsOpenIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsTwitterIntegrationIdAsync

public Future<Void> deleteConversationsMessagingIntegrationsTwitterIntegrationIdAsync(DeleteConversationsMessagingIntegrationsTwitterIntegrationIdRequest request,
 AsyncApiCallback<Void> callback)

Delete Twitter messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsTwitterIntegrationIdAsync

public Future<ApiResponse<Void>> deleteConversationsMessagingIntegrationsTwitterIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete Twitter messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsWhatsappIntegrationIdAsync

public Future<WhatsAppIntegration> deleteConversationsMessagingIntegrationsWhatsappIntegrationIdAsync(DeleteConversationsMessagingIntegrationsWhatsappIntegrationIdRequest request,
 AsyncApiCallback<WhatsAppIntegration> callback)

Delete a WhatsApp messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingIntegrationsWhatsappIntegrationIdAsync

public Future<ApiResponse<WhatsAppIntegration>> deleteConversationsMessagingIntegrationsWhatsappIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<WhatsAppIntegration>> callback)

Delete a WhatsApp messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingSettingAsync

public Future<Void> deleteConversationsMessagingSettingAsync(DeleteConversationsMessagingSettingRequest request,
 AsyncApiCallback<Void> callback)

Delete a messaging setting

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingSettingAsync

public Future<ApiResponse<Void>> deleteConversationsMessagingSettingAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a messaging setting

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingSettingsDefaultAsync

public Future<Void> deleteConversationsMessagingSettingsDefaultAsync(DeleteConversationsMessagingSettingsDefaultRequest request,
 AsyncApiCallback<Void> callback)

Delete the organization's default setting, a global default will be applied to integrations without settings When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingSettingsDefaultAsync

public Future<ApiResponse<Void>> deleteConversationsMessagingSettingsDefaultAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete the organization's default setting, a global default will be applied to integrations without settings When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingSupportedcontentSupportedContentIdAsync

public Future<Void> deleteConversationsMessagingSupportedcontentSupportedContentIdAsync(DeleteConversationsMessagingSupportedcontentSupportedContentIdRequest request,
 AsyncApiCallback<Void> callback)

Delete a supported content profile

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteConversationsMessagingSupportedcontentSupportedContentIdAsync

public Future<ApiResponse<Void>> deleteConversationsMessagingSupportedcontentSupportedContentIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a supported content profile

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationDetailsAsync

public Future<AnalyticsConversationWithoutAttributes> getAnalyticsConversationDetailsAsync(GetAnalyticsConversationDetailsRequest request,
 AsyncApiCallback<AnalyticsConversationWithoutAttributes> callback)

Get a conversation by id

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationDetailsAsync

public Future<ApiResponse<AnalyticsConversationWithoutAttributes>> getAnalyticsConversationDetailsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AnalyticsConversationWithoutAttributes>> callback)

Get a conversation by id

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationsAggregatesJobAsync

public Future<AsyncQueryStatus> getAnalyticsConversationsAggregatesJobAsync(GetAnalyticsConversationsAggregatesJobRequest request,
 AsyncApiCallback<AsyncQueryStatus> callback)

Get status for async query for conversation aggregates

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationsAggregatesJobAsync

public Future<ApiResponse<AsyncQueryStatus>> getAnalyticsConversationsAggregatesJobAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AsyncQueryStatus>> callback)

Get status for async query for conversation aggregates

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationsAggregatesJobResultsAsync

public Future<ConversationAsyncAggregateQueryResponse> getAnalyticsConversationsAggregatesJobResultsAsync(GetAnalyticsConversationsAggregatesJobResultsRequest request,
 AsyncApiCallback<ConversationAsyncAggregateQueryResponse> callback)

Fetch a page of results for an async aggregates query

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationsAggregatesJobResultsAsync

public Future<ApiResponse<ConversationAsyncAggregateQueryResponse>> getAnalyticsConversationsAggregatesJobResultsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ConversationAsyncAggregateQueryResponse>> callback)

Fetch a page of results for an async aggregates query

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationsDetailsAsync

public Future<AnalyticsConversationWithoutAttributesMultiGetResponse> getAnalyticsConversationsDetailsAsync(GetAnalyticsConversationsDetailsRequest request,
 AsyncApiCallback<AnalyticsConversationWithoutAttributesMultiGetResponse> callback)

Gets multiple conversations by id

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationsDetailsAsync

public Future<ApiResponse<AnalyticsConversationWithoutAttributesMultiGetResponse>> getAnalyticsConversationsDetailsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AnalyticsConversationWithoutAttributesMultiGetResponse>> callback)

Gets multiple conversations by id

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationsDetailsJobAsync

public Future<AsyncQueryStatus> getAnalyticsConversationsDetailsJobAsync(GetAnalyticsConversationsDetailsJobRequest request,
 AsyncApiCallback<AsyncQueryStatus> callback)

Get status for async query for conversation details

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationsDetailsJobAsync

public Future<ApiResponse<AsyncQueryStatus>> getAnalyticsConversationsDetailsJobAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AsyncQueryStatus>> callback)

Get status for async query for conversation details

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationsDetailsJobResultsAsync

public Future<AnalyticsConversationAsyncQueryResponse> getAnalyticsConversationsDetailsJobResultsAsync(GetAnalyticsConversationsDetailsJobResultsRequest request,
 AsyncApiCallback<AnalyticsConversationAsyncQueryResponse> callback)

Fetch a page of results for an async details job

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationsDetailsJobResultsAsync

public Future<ApiResponse<AnalyticsConversationAsyncQueryResponse>> getAnalyticsConversationsDetailsJobResultsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AnalyticsConversationAsyncQueryResponse>> callback)

Fetch a page of results for an async details job

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationsDetailsJobsAvailabilityAsync

public Future<DataAvailabilityResponse> getAnalyticsConversationsDetailsJobsAvailabilityAsync(GetAnalyticsConversationsDetailsJobsAvailabilityRequest request,
 AsyncApiCallback<DataAvailabilityResponse> callback)

Lookup the datalake availability date and time

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getAnalyticsConversationsDetailsJobsAvailabilityAsync

public Future<ApiResponse<DataAvailabilityResponse>> getAnalyticsConversationsDetailsJobsAvailabilityAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<DataAvailabilityResponse>> callback)

Lookup the datalake availability date and time

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationAsync

public Future<Conversation> getConversationAsync(GetConversationRequest request,
 AsyncApiCallback<Conversation> callback)

Get conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationAsync

public Future<ApiResponse<Conversation>> getConversationAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Conversation>> callback)

Get conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationAssistantCopilotcontextAsync

public Future<CopilotContextValues> getConversationAssistantCopilotcontextAsync(GetConversationAssistantCopilotcontextRequest request,
 AsyncApiCallback<CopilotContextValues> callback)

Get copilot context values for a conversation. getConversationAssistantCopilotcontext is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationAssistantCopilotcontextAsync

public Future<ApiResponse<CopilotContextValues>> getConversationAssistantCopilotcontextAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CopilotContextValues>> callback)

Get copilot context values for a conversation. getConversationAssistantCopilotcontext is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCommunicationAgentchecklistAsync

public Future<AgentChecklistResponse> getConversationCommunicationAgentchecklistAsync(GetConversationCommunicationAgentchecklistRequest request,
 AsyncApiCallback<AgentChecklistResponse> callback)

Get checklist info for a single checklist.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCommunicationAgentchecklistAsync

public Future<ApiResponse<AgentChecklistResponse>> getConversationCommunicationAgentchecklistAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AgentChecklistResponse>> callback)

Get checklist info for a single checklist.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCommunicationAgentchecklistJobAsync

public Future<ChecklistInferenceJobResponse> getConversationCommunicationAgentchecklistJobAsync(GetConversationCommunicationAgentchecklistJobRequest request,
 AsyncApiCallback<ChecklistInferenceJobResponse> callback)

Get inference job status

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCommunicationAgentchecklistJobAsync

public Future<ApiResponse<ChecklistInferenceJobResponse>> getConversationCommunicationAgentchecklistJobAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ChecklistInferenceJobResponse>> callback)

Get inference job status

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCommunicationAgentchecklistsAsync

public Future<AgentChecklistResponseList> getConversationCommunicationAgentchecklistsAsync(GetConversationCommunicationAgentchecklistsRequest request,
 AsyncApiCallback<AgentChecklistResponseList> callback)

Get information of all checklists associated with a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCommunicationAgentchecklistsAsync

public Future<ApiResponse<AgentChecklistResponseList>> getConversationCommunicationAgentchecklistsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AgentChecklistResponseList>> callback)

Get information of all checklists associated with a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCommunicationInternalmessageAsync

public Future<InternalMessageData> getConversationCommunicationInternalmessageAsync(GetConversationCommunicationInternalmessageRequest request,
 AsyncApiCallback<InternalMessageData> callback)

Get message

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCommunicationInternalmessageAsync

public Future<ApiResponse<InternalMessageData>> getConversationCommunicationInternalmessageAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<InternalMessageData>> callback)

Get message

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCommunicationInternalmessagesAsync

public Future<InternalMessageDataEntityListing> getConversationCommunicationInternalmessagesAsync(GetConversationCommunicationInternalmessagesRequest request,
 AsyncApiCallback<InternalMessageDataEntityListing> callback)

Get messages for communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCommunicationInternalmessagesAsync

public Future<ApiResponse<InternalMessageDataEntityListing>> getConversationCommunicationInternalmessagesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<InternalMessageDataEntityListing>> callback)

Get messages for communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCustomattributeAsync

public Future<CustomAttributes> getConversationCustomattributeAsync(GetConversationCustomattributeRequest request,
 AsyncApiCallback<CustomAttributes> callback)

Get custom attributes by id

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCustomattributeAsync

public Future<ApiResponse<CustomAttributes>> getConversationCustomattributeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CustomAttributes>> callback)

Get custom attributes by id

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCustomattributesAsync

public Future<CustomAttributesListing> getConversationCustomattributesAsync(GetConversationCustomattributesRequest request,
 AsyncApiCallback<CustomAttributesListing> callback)

Get a list of custom attributes for a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationCustomattributesAsync

public Future<ApiResponse<CustomAttributesListing>> getConversationCustomattributesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CustomAttributesListing>> callback)

Get a list of custom attributes for a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationParticipantSecureivrsessionAsync

public Future<SecureSession> getConversationParticipantSecureivrsessionAsync(GetConversationParticipantSecureivrsessionRequest request,
 AsyncApiCallback<SecureSession> callback)

Fetch info on a secure session

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationParticipantSecureivrsessionAsync

public Future<ApiResponse<SecureSession>> getConversationParticipantSecureivrsessionAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SecureSession>> callback)

Fetch info on a secure session

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationParticipantSecureivrsessionsAsync

public Future<SecureSessionEntityListing> getConversationParticipantSecureivrsessionsAsync(GetConversationParticipantSecureivrsessionsRequest request,
 AsyncApiCallback<SecureSessionEntityListing> callback)

Get a list of secure sessions for this participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationParticipantSecureivrsessionsAsync

public Future<ApiResponse<SecureSessionEntityListing>> getConversationParticipantSecureivrsessionsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SecureSessionEntityListing>> callback)

Get a list of secure sessions for this participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationParticipantWrapupAsync

public Future<AssignedWrapupCode> getConversationParticipantWrapupAsync(GetConversationParticipantWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Get the wrap-up for this conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationParticipantWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationParticipantWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Get the wrap-up for this conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationParticipantWrapupcodesAsync

public Future<List<WrapupCode>> getConversationParticipantWrapupcodesAsync(GetConversationParticipantWrapupcodesRequest request,
 AsyncApiCallback<List<WrapupCode>> callback)

Get list of wrapup codes for this conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationParticipantWrapupcodesAsync

public Future<ApiResponse<List<WrapupCode>>> getConversationParticipantWrapupcodesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)

Get list of wrapup codes for this conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationSecureattributesAsync

public Future<ConversationSecureAttributes> getConversationSecureattributesAsync(GetConversationSecureattributesRequest request,
 AsyncApiCallback<ConversationSecureAttributes> callback)

Get the secure attributes on a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationSecureattributesAsync

public Future<ApiResponse<ConversationSecureAttributes>> getConversationSecureattributesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ConversationSecureAttributes>> callback)

Get the secure attributes on a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationSuggestionAsync

public Future<Suggestion> getConversationSuggestionAsync(GetConversationSuggestionRequest request,
 AsyncApiCallback<Suggestion> callback)

Get Suggestion.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationSuggestionAsync

public Future<ApiResponse<Suggestion>> getConversationSuggestionAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Suggestion>> callback)

Get Suggestion.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationSuggestionsAsync

public Future<SuggestionListing> getConversationSuggestionsAsync(GetConversationSuggestionsRequest request,
 AsyncApiCallback<SuggestionListing> callback)

Get all suggestions for a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationSuggestionsAsync

public Future<ApiResponse<SuggestionListing>> getConversationSuggestionsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SuggestionListing>> callback)

Get all suggestions for a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationSummariesAsync

public Future<ConversationSummariesGetResponse> getConversationSummariesAsync(GetConversationSummariesRequest request,
 AsyncApiCallback<ConversationSummariesGetResponse> callback)

Get the summaries of the conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationSummariesAsync

public Future<ApiResponse<ConversationSummariesGetResponse>> getConversationSummariesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ConversationSummariesGetResponse>> callback)

Get the summaries of the conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsAsync

public Future<ConversationEntityListing> getConversationsAsync(GetConversationsRequest request,
 AsyncApiCallback<ConversationEntityListing> callback)

Get active conversations for the logged in user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsAsync

public Future<ApiResponse<ConversationEntityListing>> getConversationsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ConversationEntityListing>> callback)

Get active conversations for the logged in user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallAsync

public Future<CallConversation> getConversationsCallAsync(GetConversationsCallRequest request,
 AsyncApiCallback<CallConversation> callback)

Get call conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallAsync

public Future<ApiResponse<CallConversation>> getConversationsCallAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CallConversation>> callback)

Get call conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallParticipantCommunicationWrapupAsync

public Future<AssignedWrapupCode> getConversationsCallParticipantCommunicationWrapupAsync(GetConversationsCallParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Get the wrap-up for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallParticipantCommunicationWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsCallParticipantCommunicationWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Get the wrap-up for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallParticipantWrapupAsync

public Future<AssignedWrapupCode> getConversationsCallParticipantWrapupAsync(GetConversationsCallParticipantWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Get the wrap-up for this conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallParticipantWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsCallParticipantWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Get the wrap-up for this conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallParticipantWrapupcodesAsync

public Future<List<WrapupCode>> getConversationsCallParticipantWrapupcodesAsync(GetConversationsCallParticipantWrapupcodesRequest request,
 AsyncApiCallback<List<WrapupCode>> callback)

Get list of wrapup codes for this conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallParticipantWrapupcodesAsync

public Future<ApiResponse<List<WrapupCode>>> getConversationsCallParticipantWrapupcodesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)

Get list of wrapup codes for this conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallbackAsync

public Future<CallbackConversation> getConversationsCallbackAsync(GetConversationsCallbackRequest request,
 AsyncApiCallback<CallbackConversation> callback)

Get callback conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallbackAsync

public Future<ApiResponse<CallbackConversation>> getConversationsCallbackAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CallbackConversation>> callback)

Get callback conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallbackParticipantCommunicationWrapupAsync

public Future<AssignedWrapupCode> getConversationsCallbackParticipantCommunicationWrapupAsync(GetConversationsCallbackParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Get the wrap-up for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallbackParticipantCommunicationWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsCallbackParticipantCommunicationWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Get the wrap-up for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallbackParticipantWrapupAsync

public Future<AssignedWrapupCode> getConversationsCallbackParticipantWrapupAsync(GetConversationsCallbackParticipantWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Get the wrap-up for this conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallbackParticipantWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsCallbackParticipantWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Get the wrap-up for this conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallbackParticipantWrapupcodesAsync

public Future<List<WrapupCode>> getConversationsCallbackParticipantWrapupcodesAsync(GetConversationsCallbackParticipantWrapupcodesRequest request,
 AsyncApiCallback<List<WrapupCode>> callback)

Get list of wrapup codes for this conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallbackParticipantWrapupcodesAsync

public Future<ApiResponse<List<WrapupCode>>> getConversationsCallbackParticipantWrapupcodesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)

Get list of wrapup codes for this conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallbacksAsync

public Future<CallbackConversationEntityListing> getConversationsCallbacksAsync(GetConversationsCallbacksRequest request,
 AsyncApiCallback<CallbackConversationEntityListing> callback)

Get the logged-in user's active conversations and their Callback participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Callbacks? - Is the user directly participating in a Callback within that conversation?

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallbacksAsync

public Future<ApiResponse<CallbackConversationEntityListing>> getConversationsCallbacksAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CallbackConversationEntityListing>> callback)

Get the logged-in user's active conversations and their Callback participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Callbacks? - Is the user directly participating in a Callback within that conversation?

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallsAsync

public Future<CallConversationEntityListing> getConversationsCallsAsync(GetConversationsCallsRequest request,
 AsyncApiCallback<CallConversationEntityListing> callback)

Get the logged-in user's active conversations and their Call participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Calls? - Is the user directly participating in a Call within that conversation?

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallsAsync

public Future<ApiResponse<CallConversationEntityListing>> getConversationsCallsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CallConversationEntityListing>> callback)

Get the logged-in user's active conversations and their Call participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Calls? - Is the user directly participating in a Call within that conversation?

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallsHistoryAsync

public Future<CallHistoryConversationEntityListing> getConversationsCallsHistoryAsync(GetConversationsCallsHistoryRequest request,
 AsyncApiCallback<CallHistoryConversationEntityListing> callback)

Get call history

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallsHistoryAsync

public Future<ApiResponse<CallHistoryConversationEntityListing>> getConversationsCallsHistoryAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CallHistoryConversationEntityListing>> callback)

Get call history

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallsMaximumconferencepartiesAsync

public Future<MaxParticipants> getConversationsCallsMaximumconferencepartiesAsync(GetConversationsCallsMaximumconferencepartiesRequest request,
 AsyncApiCallback<MaxParticipants> callback)

Get the maximum number of participants that this user can have on a conference

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCallsMaximumconferencepartiesAsync

public Future<ApiResponse<MaxParticipants>> getConversationsCallsMaximumconferencepartiesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MaxParticipants>> callback)

Get the maximum number of participants that this user can have on a conference

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatAsync

public Future<ChatConversation> getConversationsChatAsync(GetConversationsChatRequest request,
 AsyncApiCallback<ChatConversation> callback)

Deprecated.

Get chat conversation This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatAsync

public Future<ApiResponse<ChatConversation>> getConversationsChatAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ChatConversation>> callback)

Deprecated.

Get chat conversation This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatMessageAsync

public Future<WebChatMessage> getConversationsChatMessageAsync(GetConversationsChatMessageRequest request,
 AsyncApiCallback<WebChatMessage> callback)

Deprecated.

Get a web chat conversation message This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/. The current user must be involved with the conversation to get its messages.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatMessageAsync

public Future<ApiResponse<WebChatMessage>> getConversationsChatMessageAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<WebChatMessage>> callback)

Deprecated.

Get a web chat conversation message This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/. The current user must be involved with the conversation to get its messages.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatMessagesAsync

public Future<WebChatMessageEntityList> getConversationsChatMessagesAsync(GetConversationsChatMessagesRequest request,
 AsyncApiCallback<WebChatMessageEntityList> callback)

Deprecated.

Get the messages of a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/. The current user must be involved with the conversation to get its messages.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatMessagesAsync

public Future<ApiResponse<WebChatMessageEntityList>> getConversationsChatMessagesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<WebChatMessageEntityList>> callback)

Deprecated.

Get the messages of a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/. The current user must be involved with the conversation to get its messages.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatParticipantCommunicationWrapupAsync

public Future<AssignedWrapupCode> getConversationsChatParticipantCommunicationWrapupAsync(GetConversationsChatParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatParticipantCommunicationWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsChatParticipantCommunicationWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatParticipantWrapupAsync

public Future<AssignedWrapupCode> getConversationsChatParticipantWrapupAsync(GetConversationsChatParticipantWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Deprecated.

Get the wrap-up for this conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatParticipantWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsChatParticipantWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Deprecated.

Get the wrap-up for this conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatParticipantWrapupcodesAsync

public Future<List<WrapupCode>> getConversationsChatParticipantWrapupcodesAsync(GetConversationsChatParticipantWrapupcodesRequest request,
 AsyncApiCallback<List<WrapupCode>> callback)

Deprecated.

Get list of wrapup codes for this conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatParticipantWrapupcodesAsync

public Future<ApiResponse<List<WrapupCode>>> getConversationsChatParticipantWrapupcodesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)

Deprecated.

Get list of wrapup codes for this conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatsAsync

public Future<ChatConversationEntityListing> getConversationsChatsAsync(GetConversationsChatsRequest request,
 AsyncApiCallback<ChatConversationEntityListing> callback)

Deprecated.

Get active chat conversations for the logged in user This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsChatsAsync

public Future<ApiResponse<ChatConversationEntityListing>> getConversationsChatsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ChatConversationEntityListing>> callback)

Deprecated.

Get active chat conversations for the logged in user This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCobrowsesessionAsync

public Future<CobrowseConversation> getConversationsCobrowsesessionAsync(GetConversationsCobrowsesessionRequest request,
 AsyncApiCallback<CobrowseConversation> callback)

Get cobrowse conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCobrowsesessionAsync

public Future<ApiResponse<CobrowseConversation>> getConversationsCobrowsesessionAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CobrowseConversation>> callback)

Get cobrowse conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCobrowsesessionParticipantCommunicationWrapupAsync

public Future<AssignedWrapupCode> getConversationsCobrowsesessionParticipantCommunicationWrapupAsync(GetConversationsCobrowsesessionParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCobrowsesessionParticipantCommunicationWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsCobrowsesessionParticipantCommunicationWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCobrowsesessionParticipantWrapupAsync

public Future<AssignedWrapupCode> getConversationsCobrowsesessionParticipantWrapupAsync(GetConversationsCobrowsesessionParticipantWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Deprecated.

Get the wrap-up for this conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCobrowsesessionParticipantWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsCobrowsesessionParticipantWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Deprecated.

Get the wrap-up for this conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCobrowsesessionParticipantWrapupcodesAsync

public Future<List<WrapupCode>> getConversationsCobrowsesessionParticipantWrapupcodesAsync(GetConversationsCobrowsesessionParticipantWrapupcodesRequest request,
 AsyncApiCallback<List<WrapupCode>> callback)

Deprecated.

Get list of wrapup codes for this conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCobrowsesessionParticipantWrapupcodesAsync

public Future<ApiResponse<List<WrapupCode>>> getConversationsCobrowsesessionParticipantWrapupcodesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)

Deprecated.

Get list of wrapup codes for this conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCobrowsesessionsAsync

public Future<CobrowseConversationEntityListing> getConversationsCobrowsesessionsAsync(GetConversationsCobrowsesessionsRequest request,
 AsyncApiCallback<CobrowseConversationEntityListing> callback)

Get active cobrowse conversations for the logged in user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCobrowsesessionsAsync

public Future<ApiResponse<CobrowseConversationEntityListing>> getConversationsCobrowsesessionsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CobrowseConversationEntityListing>> callback)

Get active cobrowse conversations for the logged in user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemaAsync

public Future<ConversationDataSchema> getConversationsCustomattributesSchemaAsync(GetConversationsCustomattributesSchemaRequest request,
 AsyncApiCallback<ConversationDataSchema> callback)

Get a schema

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemaAsync

public Future<ApiResponse<ConversationDataSchema>> getConversationsCustomattributesSchemaAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ConversationDataSchema>> callback)

Get a schema

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemaVersionAsync

public Future<ConversationDataSchema> getConversationsCustomattributesSchemaVersionAsync(GetConversationsCustomattributesSchemaVersionRequest request,
 AsyncApiCallback<ConversationDataSchema> callback)

Get a specific version of a schema

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemaVersionAsync

public Future<ApiResponse<ConversationDataSchema>> getConversationsCustomattributesSchemaVersionAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ConversationDataSchema>> callback)

Get a specific version of a schema

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemaVersionsAsync

public Future<ConversationDataSchemaListing> getConversationsCustomattributesSchemaVersionsAsync(GetConversationsCustomattributesSchemaVersionsRequest request,
 AsyncApiCallback<ConversationDataSchemaListing> callback)

Get all versions of a CCA schema

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemaVersionsAsync

public Future<ApiResponse<ConversationDataSchemaListing>> getConversationsCustomattributesSchemaVersionsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ConversationDataSchemaListing>> callback)

Get all versions of a CCA schema

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemasAsync

public Future<ConversationDataSchemaListing> getConversationsCustomattributesSchemasAsync(GetConversationsCustomattributesSchemasRequest request,
 AsyncApiCallback<ConversationDataSchemaListing> callback)

Get a list of schemas.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemasAsync

public Future<ApiResponse<ConversationDataSchemaListing>> getConversationsCustomattributesSchemasAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ConversationDataSchemaListing>> callback)

Get a list of schemas.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemasCoretypeAsync

public Future<Coretype> getConversationsCustomattributesSchemasCoretypeAsync(GetConversationsCustomattributesSchemasCoretypeRequest request,
 AsyncApiCallback<Coretype> callback)

Get the core types from which all schemas are built.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemasCoretypeAsync

public Future<ApiResponse<Coretype>> getConversationsCustomattributesSchemasCoretypeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Coretype>> callback)

Get the core types from which all schemas are built.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemasCoretypesAsync

public Future<CoretypeListing> getConversationsCustomattributesSchemasCoretypesAsync(GetConversationsCustomattributesSchemasCoretypesRequest request,
 AsyncApiCallback<CoretypeListing> callback)

Get the list of core types enabled for a specific namespace.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemasCoretypesAsync

public Future<ApiResponse<CoretypeListing>> getConversationsCustomattributesSchemasCoretypesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CoretypeListing>> callback)

Get the list of core types enabled for a specific namespace.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemasLimitsAsync

public Future<SchemaQuantityLimits> getConversationsCustomattributesSchemasLimitsAsync(GetConversationsCustomattributesSchemasLimitsRequest request,
 AsyncApiCallback<SchemaQuantityLimits> callback)

Get quantitative limits on schemas

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsCustomattributesSchemasLimitsAsync

public Future<ApiResponse<SchemaQuantityLimits>> getConversationsCustomattributesSchemasLimitsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SchemaQuantityLimits>> callback)

Get quantitative limits on schemas

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailAsync

public Future<EmailConversation> getConversationsEmailAsync(GetConversationsEmailRequest request,
 AsyncApiCallback<EmailConversation> callback)

Get email conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailAsync

public Future<ApiResponse<EmailConversation>> getConversationsEmailAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EmailConversation>> callback)

Get email conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailMessageAsync

public Future<EmailMessage> getConversationsEmailMessageAsync(GetConversationsEmailMessageRequest request,
 AsyncApiCallback<EmailMessage> callback)

Get conversation message

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailMessageAsync

public Future<ApiResponse<EmailMessage>> getConversationsEmailMessageAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EmailMessage>> callback)

Get conversation message

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailMessagesAsync

public Future<EmailMessagePreviewListing> getConversationsEmailMessagesAsync(GetConversationsEmailMessagesRequest request,
 AsyncApiCallback<EmailMessagePreviewListing> callback)

Get conversation messages

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailMessagesAsync

public Future<ApiResponse<EmailMessagePreviewListing>> getConversationsEmailMessagesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EmailMessagePreviewListing>> callback)

Get conversation messages

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailMessagesDraftAsync

public Future<EmailMessage> getConversationsEmailMessagesDraftAsync(GetConversationsEmailMessagesDraftRequest request,
 AsyncApiCallback<EmailMessage> callback)

Get conversation draft reply

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailMessagesDraftAsync

public Future<ApiResponse<EmailMessage>> getConversationsEmailMessagesDraftAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EmailMessage>> callback)

Get conversation draft reply

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailParticipantCommunicationWrapupAsync

public Future<AssignedWrapupCode> getConversationsEmailParticipantCommunicationWrapupAsync(GetConversationsEmailParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Get the wrap-up for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailParticipantCommunicationWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsEmailParticipantCommunicationWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Get the wrap-up for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailParticipantWrapupAsync

public Future<AssignedWrapupCode> getConversationsEmailParticipantWrapupAsync(GetConversationsEmailParticipantWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Get the wrap-up for this conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailParticipantWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsEmailParticipantWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Get the wrap-up for this conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailParticipantWrapupcodesAsync

public Future<List<WrapupCode>> getConversationsEmailParticipantWrapupcodesAsync(GetConversationsEmailParticipantWrapupcodesRequest request,
 AsyncApiCallback<List<WrapupCode>> callback)

Get list of wrapup codes for this conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailParticipantWrapupcodesAsync

public Future<ApiResponse<List<WrapupCode>>> getConversationsEmailParticipantWrapupcodesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)

Get list of wrapup codes for this conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailSettingsAsync

public Future<EmailsSettings> getConversationsEmailSettingsAsync(GetConversationsEmailSettingsRequest request,
 AsyncApiCallback<EmailsSettings> callback)

Get emails settings for a given conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailSettingsAsync

public Future<ApiResponse<EmailsSettings>> getConversationsEmailSettingsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EmailsSettings>> callback)

Get emails settings for a given conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailsAsync

public Future<EmailConversationEntityListing> getConversationsEmailsAsync(GetConversationsEmailsRequest request,
 AsyncApiCallback<EmailConversationEntityListing> callback)

Get the logged-in user's active conversations and their Email participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Emails? - Is the user directly participating in an Email within that conversation?

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsEmailsAsync

public Future<ApiResponse<EmailConversationEntityListing>> getConversationsEmailsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EmailConversationEntityListing>> callback)

Get the logged-in user's active conversations and their Email participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Emails? - Is the user directly participating in an Email within that conversation?

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsInternalmessageAsync

public Future<InternalMessageConversation> getConversationsInternalmessageAsync(GetConversationsInternalmessageRequest request,
 AsyncApiCallback<InternalMessageConversation> callback)

Get internal message conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsInternalmessageAsync

public Future<ApiResponse<InternalMessageConversation>> getConversationsInternalmessageAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<InternalMessageConversation>> callback)

Get internal message conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsInternalmessagesAsync

public Future<InternalMessageConversationEntityListing> getConversationsInternalmessagesAsync(GetConversationsInternalmessagesRequest request,
 AsyncApiCallback<InternalMessageConversationEntityListing> callback)

Get the logged-in user's active conversations and their InternalMessage participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include InternalMessages? - Is the user directly participating in an InternalMessage within that conversation?

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsInternalmessagesAsync

public Future<ApiResponse<InternalMessageConversationEntityListing>> getConversationsInternalmessagesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<InternalMessageConversationEntityListing>> callback)

Get the logged-in user's active conversations and their InternalMessage participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include InternalMessages? - Is the user directly participating in an InternalMessage within that conversation?

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsKeyconfigurationAsync

public Future<ConversationEncryptionConfiguration> getConversationsKeyconfigurationAsync(GetConversationsKeyconfigurationRequest request,
 AsyncApiCallback<ConversationEncryptionConfiguration> callback)

Get the encryption key configurations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsKeyconfigurationAsync

public Future<ApiResponse<ConversationEncryptionConfiguration>> getConversationsKeyconfigurationAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ConversationEncryptionConfiguration>> callback)

Get the encryption key configurations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsKeyconfigurationsAsync

public Future<ConversationEncryptionConfigurationListing> getConversationsKeyconfigurationsAsync(GetConversationsKeyconfigurationsRequest request,
 AsyncApiCallback<ConversationEncryptionConfigurationListing> callback)

Get a list of key configurations data

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsKeyconfigurationsAsync

public Future<ApiResponse<ConversationEncryptionConfigurationListing>> getConversationsKeyconfigurationsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ConversationEncryptionConfigurationListing>> callback)

Get a list of key configurations data

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageAsync

public Future<MessageConversation> getConversationsMessageAsync(GetConversationsMessageRequest request,
 AsyncApiCallback<MessageConversation> callback)

Get message conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageAsync

public Future<ApiResponse<MessageConversation>> getConversationsMessageAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MessageConversation>> callback)

Get message conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageCommunicationMessagesMediaAsync

public Future<MessageMediaListing> getConversationsMessageCommunicationMessagesMediaAsync(GetConversationsMessageCommunicationMessagesMediaRequest request,
 AsyncApiCallback<MessageMediaListing> callback)

Get message media list by status

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageCommunicationMessagesMediaAsync

public Future<ApiResponse<MessageMediaListing>> getConversationsMessageCommunicationMessagesMediaAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MessageMediaListing>> callback)

Get message media list by status

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageCommunicationMessagesMediaMediaIdAsync

public Future<MessageMediaData> getConversationsMessageCommunicationMessagesMediaMediaIdAsync(GetConversationsMessageCommunicationMessagesMediaMediaIdRequest request,
 AsyncApiCallback<MessageMediaData> callback)

Get media See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageCommunicationMessagesMediaMediaIdAsync

public Future<ApiResponse<MessageMediaData>> getConversationsMessageCommunicationMessagesMediaMediaIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MessageMediaData>> callback)

Get media See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageDetailsAsync

public Future<MessageData> getConversationsMessageDetailsAsync(GetConversationsMessageDetailsRequest request,
 AsyncApiCallback<MessageData> callback)

Get message

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageDetailsAsync

public Future<ApiResponse<MessageData>> getConversationsMessageDetailsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MessageData>> callback)

Get message

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageMessageAsync

public Future<MessageData> getConversationsMessageMessageAsync(GetConversationsMessageMessageRequest request,
 AsyncApiCallback<MessageData> callback)

Get conversation message

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageMessageAsync

public Future<ApiResponse<MessageData>> getConversationsMessageMessageAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MessageData>> callback)

Get conversation message

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageParticipantCommunicationWrapupAsync

public Future<AssignedWrapupCode> getConversationsMessageParticipantCommunicationWrapupAsync(GetConversationsMessageParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Get the wrap-up for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageParticipantCommunicationWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsMessageParticipantCommunicationWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Get the wrap-up for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageParticipantWrapupAsync

public Future<AssignedWrapupCode> getConversationsMessageParticipantWrapupAsync(GetConversationsMessageParticipantWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Get the wrap-up for this conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageParticipantWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsMessageParticipantWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Get the wrap-up for this conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageParticipantWrapupcodesAsync

public Future<List<WrapupCode>> getConversationsMessageParticipantWrapupcodesAsync(GetConversationsMessageParticipantWrapupcodesRequest request,
 AsyncApiCallback<List<WrapupCode>> callback)

Get list of wrapup codes for this conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessageParticipantWrapupcodesAsync

public Future<ApiResponse<List<WrapupCode>>> getConversationsMessageParticipantWrapupcodesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)

Get list of wrapup codes for this conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagesAsync

public Future<MessageConversationEntityListing> getConversationsMessagesAsync(GetConversationsMessagesRequest request,
 AsyncApiCallback<MessageConversationEntityListing> callback)

Get the logged-in user's active conversations and their Message participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Messages? - Is the user directly participating in a Message within that conversation?

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagesAsync

public Future<ApiResponse<MessageConversationEntityListing>> getConversationsMessagesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MessageConversationEntityListing>> callback)

Get the logged-in user's active conversations and their Message participants state. This endpoint answers three questions:- Is the user involved in any active conversation? - Does that active conversation include Messages? - Is the user directly participating in a Message within that conversation?

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagesCachedmediaAsync

public Future<CachedMediaItemEntityListing> getConversationsMessagesCachedmediaAsync(GetConversationsMessagesCachedmediaRequest request,
 AsyncApiCallback<CachedMediaItemEntityListing> callback)

Get a list of cached media items

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagesCachedmediaAsync

public Future<ApiResponse<CachedMediaItemEntityListing>> getConversationsMessagesCachedmediaAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CachedMediaItemEntityListing>> callback)

Get a list of cached media items

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagesCachedmediaCachedMediaItemIdAsync

public Future<CachedMediaItem> getConversationsMessagesCachedmediaCachedMediaItemIdAsync(GetConversationsMessagesCachedmediaCachedMediaItemIdRequest request,
 AsyncApiCallback<CachedMediaItem> callback)

Get a cached media item

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagesCachedmediaCachedMediaItemIdAsync

public Future<ApiResponse<CachedMediaItem>> getConversationsMessagesCachedmediaCachedMediaItemIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CachedMediaItem>> callback)

Get a cached media item

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingFacebookAppAsync

public Future<FacebookAppCredentials> getConversationsMessagingFacebookAppAsync(GetConversationsMessagingFacebookAppRequest request,
 AsyncApiCallback<FacebookAppCredentials> callback)

Get Genesys Facebook App Id

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingFacebookAppAsync

public Future<ApiResponse<FacebookAppCredentials>> getConversationsMessagingFacebookAppAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<FacebookAppCredentials>> callback)

Get Genesys Facebook App Id

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingFacebookPermissionsAsync

public Future<FacebookPermissionEntityListing> getConversationsMessagingFacebookPermissionsAsync(GetConversationsMessagingFacebookPermissionsRequest request,
 AsyncApiCallback<FacebookPermissionEntityListing> callback)

Get a list of Facebook Permissions

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingFacebookPermissionsAsync

public Future<ApiResponse<FacebookPermissionEntityListing>> getConversationsMessagingFacebookPermissionsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<FacebookPermissionEntityListing>> callback)

Get a list of Facebook Permissions

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdAsync

public Future<AppleIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdAsync(GetConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdRequest request,
 AsyncApiCallback<AppleIdentityResolutionConfig> callback)

Get Apple messaging integration identity resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdAsync

public Future<ApiResponse<AppleIdentityResolutionConfig>> getConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AppleIdentityResolutionConfig>> callback)

Get Apple messaging integration identity resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdAsync

public Future<FacebookIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdAsync(GetConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdRequest request,
 AsyncApiCallback<FacebookIdentityResolutionConfig> callback)

Get Facebook messaging integration identity resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdAsync

public Future<ApiResponse<FacebookIdentityResolutionConfig>> getConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<FacebookIdentityResolutionConfig>> callback)

Get Facebook messaging integration identity resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdAsync

public Future<InstagramIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdAsync(GetConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdRequest request,
 AsyncApiCallback<InstagramIdentityResolutionConfig> callback)

Get an Instagram integration identity resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdAsync

public Future<ApiResponse<InstagramIdentityResolutionConfig>> getConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<InstagramIdentityResolutionConfig>> callback)

Get an Instagram integration identity resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdAsync

public Future<OpenMessagingIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdAsync(GetConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdRequest request,
 AsyncApiCallback<OpenMessagingIdentityResolutionConfig> callback)

Get an open messaging integration Identity Resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdAsync

public Future<ApiResponse<OpenMessagingIdentityResolutionConfig>> getConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<OpenMessagingIdentityResolutionConfig>> callback)

Get an open messaging integration Identity Resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdAsync

public Future<TwitterIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdAsync(GetConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdRequest request,
 AsyncApiCallback<TwitterIdentityResolutionConfig> callback)

Get X (Formally Twitter) messaging integration identity resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdAsync

public Future<ApiResponse<TwitterIdentityResolutionConfig>> getConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<TwitterIdentityResolutionConfig>> callback)

Get X (Formally Twitter) messaging integration identity resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdAsync

public Future<WhatsAppIdentityResolutionConfig> getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdAsync(GetConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdRequest request,
 AsyncApiCallback<WhatsAppIdentityResolutionConfig> callback)

Get a whatsApp integration Identity Resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdAsync

public Future<ApiResponse<WhatsAppIdentityResolutionConfig>> getConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<WhatsAppIdentityResolutionConfig>> callback)

Get a whatsApp integration Identity Resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationTwitterOauthSettingsAsync

public Future<TwitterOAuthSettings> getConversationsMessagingIntegrationTwitterOauthSettingsAsync(GetConversationsMessagingIntegrationTwitterOauthSettingsRequest request,
 AsyncApiCallback<TwitterOAuthSettings> callback)

Get twitter oauth settings to patch an integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationTwitterOauthSettingsAsync

public Future<ApiResponse<TwitterOAuthSettings>> getConversationsMessagingIntegrationTwitterOauthSettingsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<TwitterOAuthSettings>> callback)

Get twitter oauth settings to patch an integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsAsync

public Future<MessagingIntegrationEntityListing> getConversationsMessagingIntegrationsAsync(GetConversationsMessagingIntegrationsRequest request,
 AsyncApiCallback<MessagingIntegrationEntityListing> callback)

Get a list of Integrations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsAsync

public Future<ApiResponse<MessagingIntegrationEntityListing>> getConversationsMessagingIntegrationsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MessagingIntegrationEntityListing>> callback)

Get a list of Integrations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsAppleAsync

public Future<AppleIntegrationEntityListing> getConversationsMessagingIntegrationsAppleAsync(GetConversationsMessagingIntegrationsAppleRequest request,
 AsyncApiCallback<AppleIntegrationEntityListing> callback)

Get a list of Apple Integrations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsAppleAsync

public Future<ApiResponse<AppleIntegrationEntityListing>> getConversationsMessagingIntegrationsAppleAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AppleIntegrationEntityListing>> callback)

Get a list of Apple Integrations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsAppleIntegrationIdAsync

public Future<AppleIntegration> getConversationsMessagingIntegrationsAppleIntegrationIdAsync(GetConversationsMessagingIntegrationsAppleIntegrationIdRequest request,
 AsyncApiCallback<AppleIntegration> callback)

Get an Apple messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsAppleIntegrationIdAsync

public Future<ApiResponse<AppleIntegration>> getConversationsMessagingIntegrationsAppleIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AppleIntegration>> callback)

Get an Apple messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsFacebookAsync

public Future<FacebookIntegrationEntityListing> getConversationsMessagingIntegrationsFacebookAsync(GetConversationsMessagingIntegrationsFacebookRequest request,
 AsyncApiCallback<FacebookIntegrationEntityListing> callback)

Get a list of Facebook Integrations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsFacebookAsync

public Future<ApiResponse<FacebookIntegrationEntityListing>> getConversationsMessagingIntegrationsFacebookAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<FacebookIntegrationEntityListing>> callback)

Get a list of Facebook Integrations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsFacebookIntegrationIdAsync

public Future<FacebookIntegration> getConversationsMessagingIntegrationsFacebookIntegrationIdAsync(GetConversationsMessagingIntegrationsFacebookIntegrationIdRequest request,
 AsyncApiCallback<FacebookIntegration> callback)

Get a Facebook messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsFacebookIntegrationIdAsync

public Future<ApiResponse<FacebookIntegration>> getConversationsMessagingIntegrationsFacebookIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<FacebookIntegration>> callback)

Get a Facebook messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsInstagramAsync

public Future<InstagramIntegrationEntityListing> getConversationsMessagingIntegrationsInstagramAsync(GetConversationsMessagingIntegrationsInstagramRequest request,
 AsyncApiCallback<InstagramIntegrationEntityListing> callback)

Get a list of Instagram Integrations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsInstagramAsync

public Future<ApiResponse<InstagramIntegrationEntityListing>> getConversationsMessagingIntegrationsInstagramAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<InstagramIntegrationEntityListing>> callback)

Get a list of Instagram Integrations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsInstagramIntegrationIdAsync

public Future<InstagramIntegration> getConversationsMessagingIntegrationsInstagramIntegrationIdAsync(GetConversationsMessagingIntegrationsInstagramIntegrationIdRequest request,
 AsyncApiCallback<InstagramIntegration> callback)

Get Instagram messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsInstagramIntegrationIdAsync

public Future<ApiResponse<InstagramIntegration>> getConversationsMessagingIntegrationsInstagramIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<InstagramIntegration>> callback)

Get Instagram messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsOpenAsync

public Future<OpenIntegrationEntityListing> getConversationsMessagingIntegrationsOpenAsync(GetConversationsMessagingIntegrationsOpenRequest request,
 AsyncApiCallback<OpenIntegrationEntityListing> callback)

Get a list of Open messaging integrations See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsOpenAsync

public Future<ApiResponse<OpenIntegrationEntityListing>> getConversationsMessagingIntegrationsOpenAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<OpenIntegrationEntityListing>> callback)

Get a list of Open messaging integrations See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync

public Future<GoogleBusinessProfileOpenIntegration> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdRequest request,
 AsyncApiCallback<GoogleBusinessProfileOpenIntegration> callback)

Get an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync

public Future<ApiResponse<GoogleBusinessProfileOpenIntegration>> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<GoogleBusinessProfileOpenIntegration>> callback)

Get an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsAsync

public Future<GoogleOAuthSettingsResponse> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsAsync(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsRequest request,
 AsyncApiCallback<GoogleOAuthSettingsResponse> callback)

Get Google Business Profile OAuth 2 settings See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsAsync

public Future<ApiResponse<GoogleOAuthSettingsResponse>> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettingsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<GoogleOAuthSettingsResponse>> callback)

Get Google Business Profile OAuth 2 settings See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileOauthSettings is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAsync

public Future<GoogleAuthToken> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAsync(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenRequest request,
 AsyncApiCallback<GoogleAuthToken> callback)

Get a Google Auth Token See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAsync

public Future<ApiResponse<GoogleAuthToken>> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<GoogleAuthToken>> callback)

Get a Google Auth Token See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileToken is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsAsync

public Future<GoogleBusinessProfileAccountListing> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsAsync(GetConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsRequest request,
 AsyncApiCallback<GoogleBusinessProfileAccountListing> callback)

Get Google Business Profile accounts See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsAsync

public Future<ApiResponse<GoogleBusinessProfileAccountListing>> getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccountsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<GoogleBusinessProfileAccountListing>> callback)

Get Google Business Profile accounts See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. getConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokenAccounts is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsOpenIntegrationIdAsync

public Future<OpenIntegration> getConversationsMessagingIntegrationsOpenIntegrationIdAsync(GetConversationsMessagingIntegrationsOpenIntegrationIdRequest request,
 AsyncApiCallback<OpenIntegration> callback)

Get an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsOpenIntegrationIdAsync

public Future<ApiResponse<OpenIntegration>> getConversationsMessagingIntegrationsOpenIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<OpenIntegration>> callback)

Get an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsTwitterAsync

public Future<TwitterIntegrationEntityListing> getConversationsMessagingIntegrationsTwitterAsync(GetConversationsMessagingIntegrationsTwitterRequest request,
 AsyncApiCallback<TwitterIntegrationEntityListing> callback)

Get a list of Twitter Integrations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsTwitterAsync

public Future<ApiResponse<TwitterIntegrationEntityListing>> getConversationsMessagingIntegrationsTwitterAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<TwitterIntegrationEntityListing>> callback)

Get a list of Twitter Integrations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsTwitterIntegrationIdAsync

public Future<TwitterIntegration> getConversationsMessagingIntegrationsTwitterIntegrationIdAsync(GetConversationsMessagingIntegrationsTwitterIntegrationIdRequest request,
 AsyncApiCallback<TwitterIntegration> callback)

Get Twitter messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsTwitterIntegrationIdAsync

public Future<ApiResponse<TwitterIntegration>> getConversationsMessagingIntegrationsTwitterIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<TwitterIntegration>> callback)

Get Twitter messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsTwitterOauthSettingsAsync

public Future<TwitterSignupOAuthSettings> getConversationsMessagingIntegrationsTwitterOauthSettingsAsync(GetConversationsMessagingIntegrationsTwitterOauthSettingsRequest request,
 AsyncApiCallback<TwitterSignupOAuthSettings> callback)

Get twitter oauth settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsTwitterOauthSettingsAsync

public Future<ApiResponse<TwitterSignupOAuthSettings>> getConversationsMessagingIntegrationsTwitterOauthSettingsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<TwitterSignupOAuthSettings>> callback)

Get twitter oauth settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsWhatsappAsync

public Future<WhatsAppIntegrationEntityListing> getConversationsMessagingIntegrationsWhatsappAsync(GetConversationsMessagingIntegrationsWhatsappRequest request,
 AsyncApiCallback<WhatsAppIntegrationEntityListing> callback)

Get a list of WhatsApp Integrations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsWhatsappAsync

public Future<ApiResponse<WhatsAppIntegrationEntityListing>> getConversationsMessagingIntegrationsWhatsappAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<WhatsAppIntegrationEntityListing>> callback)

Get a list of WhatsApp Integrations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsWhatsappIntegrationIdAsync

public Future<WhatsAppIntegration> getConversationsMessagingIntegrationsWhatsappIntegrationIdAsync(GetConversationsMessagingIntegrationsWhatsappIntegrationIdRequest request,
 AsyncApiCallback<WhatsAppIntegration> callback)

Get a WhatsApp messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingIntegrationsWhatsappIntegrationIdAsync

public Future<ApiResponse<WhatsAppIntegration>> getConversationsMessagingIntegrationsWhatsappIntegrationIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<WhatsAppIntegration>> callback)

Get a WhatsApp messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingOauthAppleCallbackAsync

public Future<OAuthAppleAuthorizationResponse> getConversationsMessagingOauthAppleCallbackAsync(GetConversationsMessagingOauthAppleCallbackRequest request,
 AsyncApiCallback<OAuthAppleAuthorizationResponse> callback)

Call Authentication provider callback to validate state and code

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingOauthAppleCallbackAsync

public Future<ApiResponse<OAuthAppleAuthorizationResponse>> getConversationsMessagingOauthAppleCallbackAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<OAuthAppleAuthorizationResponse>> callback)

Call Authentication provider callback to validate state and code

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingSettingAsync

public Future<MessagingSetting> getConversationsMessagingSettingAsync(GetConversationsMessagingSettingRequest request,
 AsyncApiCallback<MessagingSetting> callback)

Get a messaging setting

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingSettingAsync

public Future<ApiResponse<MessagingSetting>> getConversationsMessagingSettingAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MessagingSetting>> callback)

Get a messaging setting

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingSettingsAsync

public Future<MessagingConfigListing> getConversationsMessagingSettingsAsync(GetConversationsMessagingSettingsRequest request,
 AsyncApiCallback<MessagingConfigListing> callback)

Get a list of messaging settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingSettingsAsync

public Future<ApiResponse<MessagingConfigListing>> getConversationsMessagingSettingsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MessagingConfigListing>> callback)

Get a list of messaging settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingSettingsDefaultAsync

public Future<MessagingSetting> getConversationsMessagingSettingsDefaultAsync(GetConversationsMessagingSettingsDefaultRequest request,
 AsyncApiCallback<MessagingSetting> callback)

Get the organization's default settings that will be used as the default when creating an integration. When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingSettingsDefaultAsync

public Future<ApiResponse<MessagingSetting>> getConversationsMessagingSettingsDefaultAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MessagingSetting>> callback)

Get the organization's default settings that will be used as the default when creating an integration. When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingSupportedcontentAsync

public Future<SupportedContentListing> getConversationsMessagingSupportedcontentAsync(GetConversationsMessagingSupportedcontentRequest request,
 AsyncApiCallback<SupportedContentListing> callback)

Get a list of Supported Content profiles

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingSupportedcontentAsync

public Future<ApiResponse<SupportedContentListing>> getConversationsMessagingSupportedcontentAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SupportedContentListing>> callback)

Get a list of Supported Content profiles

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingSupportedcontentDefaultAsync

public Future<SupportedContent> getConversationsMessagingSupportedcontentDefaultAsync(GetConversationsMessagingSupportedcontentDefaultRequest request,
 AsyncApiCallback<SupportedContent> callback)

Get the organization's default supported content profile that will be used as the default when creating an integration. When an integration is created a supported content ID may be assigned to it. If the supported content ID is not supplied, the default supported content profile will be assigned to it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingSupportedcontentDefaultAsync

public Future<ApiResponse<SupportedContent>> getConversationsMessagingSupportedcontentDefaultAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SupportedContent>> callback)

Get the organization's default supported content profile that will be used as the default when creating an integration. When an integration is created a supported content ID may be assigned to it. If the supported content ID is not supplied, the default supported content profile will be assigned to it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingSupportedcontentSupportedContentIdAsync

public Future<SupportedContent> getConversationsMessagingSupportedcontentSupportedContentIdAsync(GetConversationsMessagingSupportedcontentSupportedContentIdRequest request,
 AsyncApiCallback<SupportedContent> callback)

Get a supported content profile

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingSupportedcontentSupportedContentIdAsync

public Future<ApiResponse<SupportedContent>> getConversationsMessagingSupportedcontentSupportedContentIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SupportedContent>> callback)

Get a supported content profile

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingThreadingtimelineAsync

public Future<ConversationThreadingWindow> getConversationsMessagingThreadingtimelineAsync(GetConversationsMessagingThreadingtimelineRequest request,
 AsyncApiCallback<ConversationThreadingWindow> callback)

Get conversation threading window timeline for each messaging type Conversation messaging threading timeline is a setting defined for each messenger type in your organization. This setting will dictate whether a new message is added to the most recent existing conversation, or creates a new Conversation. If the existing Conversation is still in a connected state the threading timeline setting will never play a role. After the conversation is disconnected, if an inbound message is received or an outbound message is sent after the setting for threading timeline expires, a new conversation is created.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsMessagingThreadingtimelineAsync

public Future<ApiResponse<ConversationThreadingWindow>> getConversationsMessagingThreadingtimelineAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ConversationThreadingWindow>> callback)

Get conversation threading window timeline for each messaging type Conversation messaging threading timeline is a setting defined for each messenger type in your organization. This setting will dictate whether a new message is added to the most recent existing conversation, or creates a new Conversation. If the existing Conversation is still in a connected state the threading timeline setting will never play a role. After the conversation is disconnected, if an inbound message is received or an outbound message is sent after the setting for threading timeline expires, a new conversation is created.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsScreenshareParticipantCommunicationWrapupAsync

public Future<AssignedWrapupCode> getConversationsScreenshareParticipantCommunicationWrapupAsync(GetConversationsScreenshareParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsScreenshareParticipantCommunicationWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsScreenshareParticipantCommunicationWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Deprecated.

Get the wrap-up for this conversation communication. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsSettingsAsync

public Future<Settings> getConversationsSettingsAsync(GetConversationsSettingsRequest request,
 AsyncApiCallback<Settings> callback)

Get Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsSettingsAsync

public Future<ApiResponse<Settings>> getConversationsSettingsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Settings>> callback)

Get Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsSocialParticipantCommunicationWrapupAsync

public Future<AssignedWrapupCode> getConversationsSocialParticipantCommunicationWrapupAsync(GetConversationsSocialParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Get the wrap-up for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsSocialParticipantCommunicationWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsSocialParticipantCommunicationWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Get the wrap-up for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsVideoDetailsAsync

public Future<VideoConferenceDetails> getConversationsVideoDetailsAsync(GetConversationsVideoDetailsRequest request,
 AsyncApiCallback<VideoConferenceDetails> callback)

Get video conference details (e.g. the current number of active participants). getConversationsVideoDetails is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsVideoDetailsAsync

public Future<ApiResponse<VideoConferenceDetails>> getConversationsVideoDetailsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<VideoConferenceDetails>> callback)

Get video conference details (e.g. the current number of active participants). getConversationsVideoDetails is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsVideoParticipantCommunicationWrapupAsync

public Future<AssignedWrapupCode> getConversationsVideoParticipantCommunicationWrapupAsync(GetConversationsVideoParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<AssignedWrapupCode> callback)

Get the wrap-up for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsVideoParticipantCommunicationWrapupAsync

public Future<ApiResponse<AssignedWrapupCode>> getConversationsVideoParticipantCommunicationWrapupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssignedWrapupCode>> callback)

Get the wrap-up for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsVideosMeetingAsync

public Future<MeetingIdRecord> getConversationsVideosMeetingAsync(GetConversationsVideosMeetingRequest request,
 AsyncApiCallback<MeetingIdRecord> callback)

Gets a record for a given meetingId

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getConversationsVideosMeetingAsync

public Future<ApiResponse<MeetingIdRecord>> getConversationsVideosMeetingAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MeetingIdRecord>> callback)

Gets a record for a given meetingId

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationCustomattributesAsync

public Future<Void> patchConversationCustomattributesAsync(PatchConversationCustomattributesRequest request,
 AsyncApiCallback<Void> callback)

Update a single custom attributes record by amending the data with only the provided fields.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationCustomattributesAsync

public Future<ApiResponse<Void>> patchConversationCustomattributesAsync(ApiRequest<CustomAttributesPatchRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update a single custom attributes record by amending the data with only the provided fields.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationCustomattributesBulkAsync

public Future<CustomAttributesBulkUpdateResponseMap> patchConversationCustomattributesBulkAsync(PatchConversationCustomattributesBulkRequest request,
 AsyncApiCallback<CustomAttributesBulkUpdateResponseMap> callback)

Update a list of custom attributes record by amending the data with only the provided fields.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationCustomattributesBulkAsync

public Future<ApiResponse<CustomAttributesBulkUpdateResponseMap>> patchConversationCustomattributesBulkAsync(ApiRequest<List<CustomAttributesPatchRequest>> request,
 AsyncApiCallback<ApiResponse<CustomAttributesBulkUpdateResponseMap>> callback)

Update a list of custom attributes record by amending the data with only the provided fields.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationParticipantAsync

public Future<Void> patchConversationParticipantAsync(PatchConversationParticipantRequest request,
 AsyncApiCallback<Void> callback)

Update a participant. Update conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationParticipantAsync

public Future<ApiResponse<Void>> patchConversationParticipantAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update a participant. Update conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationParticipantAttributesAsync

public Future<Void> patchConversationParticipantAttributesAsync(PatchConversationParticipantAttributesRequest request,
 AsyncApiCallback<Void> callback)

Update the attributes on a conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationParticipantAttributesAsync

public Future<ApiResponse<Void>> patchConversationParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update the attributes on a conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationRecordingstateAsync

public Future<Void> patchConversationRecordingstateAsync(PatchConversationRecordingstateRequest request,
 AsyncApiCallback<Void> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationRecordingstateAsync

public Future<ApiResponse<Void>> patchConversationRecordingstateAsync(ApiRequest<SetRecordingState> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationSecureattributesAsync

public Future<String> patchConversationSecureattributesAsync(PatchConversationSecureattributesRequest request,
 AsyncApiCallback<String> callback)

Update the secure attributes on a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationSecureattributesAsync

public Future<ApiResponse<String>> patchConversationSecureattributesAsync(ApiRequest<ConversationSecureAttributes> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Update the secure attributes on a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationSummaryEngagementsAsync

public Future<Void> patchConversationSummaryEngagementsAsync(PatchConversationSummaryEngagementsRequest request,
 AsyncApiCallback<Void> callback)

Update agent's engagement for the summary.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationSummaryEngagementsAsync

public Future<ApiResponse<Void>> patchConversationSummaryEngagementsAsync(ApiRequest<EngagementRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update agent's engagement for the summary.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationSummaryFeedbackAsync

public Future<Void> patchConversationSummaryFeedbackAsync(PatchConversationSummaryFeedbackRequest request,
 AsyncApiCallback<Void> callback)

Update the feedback for the summary.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationSummaryFeedbackAsync

public Future<ApiResponse<Void>> patchConversationSummaryFeedbackAsync(ApiRequest<FeedbackUpdateRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update the feedback for the summary.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationUtilizationlabelAsync

public Future<String> patchConversationUtilizationlabelAsync(PatchConversationUtilizationlabelRequest request,
 AsyncApiCallback<String> callback)

Update the utilization label on a conversation. When there is no value provided, the system default label is applied

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationUtilizationlabelAsync

public Future<ApiResponse<String>> patchConversationUtilizationlabelAsync(ApiRequest<ConversationUtilizationLabelUpdate> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Update the utilization label on a conversation. When there is no value provided, the system default label is applied

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsAftercallworkConversationIdParticipantCommunicationAsync

public Future<AfterCallWorkUpdate> patchConversationsAftercallworkConversationIdParticipantCommunicationAsync(PatchConversationsAftercallworkConversationIdParticipantCommunicationRequest request,
 AsyncApiCallback<AfterCallWorkUpdate> callback)

Update after-call work for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsAftercallworkConversationIdParticipantCommunicationAsync

public Future<ApiResponse<AfterCallWorkUpdate>> patchConversationsAftercallworkConversationIdParticipantCommunicationAsync(ApiRequest<AfterCallWorkUpdate> request,
 AsyncApiCallback<ApiResponse<AfterCallWorkUpdate>> callback)

Update after-call work for this conversation communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallAsync

public Future<Conversation> patchConversationsCallAsync(PatchConversationsCallRequest request,
 AsyncApiCallback<Conversation> callback)

Update a conversation by setting its recording state, merging in other conversations to create a conference, or disconnecting all of the participants

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallAsync

public Future<ApiResponse<Conversation>> patchConversationsCallAsync(ApiRequest<Conversation> request,
 AsyncApiCallback<ApiResponse<Conversation>> callback)

Update a conversation by setting its recording state, merging in other conversations to create a conference, or disconnecting all of the participants

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallConferenceAsync

public Future<Void> patchConversationsCallConferenceAsync(PatchConversationsCallConferenceRequest request,
 AsyncApiCallback<Void> callback)

Update a conversation by merging in other conversations to create a conference

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallConferenceAsync

public Future<ApiResponse<Void>> patchConversationsCallConferenceAsync(ApiRequest<UpdateConferenceRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update a conversation by merging in other conversations to create a conference

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallParticipantAsync

public Future<Void> patchConversationsCallParticipantAsync(PatchConversationsCallParticipantRequest request,
 AsyncApiCallback<Void> callback)

Update conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallParticipantAsync

public Future<ApiResponse<Void>> patchConversationsCallParticipantAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallParticipantAttributesAsync

public Future<ParticipantAttributes> patchConversationsCallParticipantAttributesAsync(PatchConversationsCallParticipantAttributesRequest request,
 AsyncApiCallback<ParticipantAttributes> callback)

Update the attributes on a conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallParticipantAttributesAsync

public Future<ApiResponse<ParticipantAttributes>> patchConversationsCallParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request,
 AsyncApiCallback<ApiResponse<ParticipantAttributes>> callback)

Update the attributes on a conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallParticipantCommunicationAsync

public Future<Empty> patchConversationsCallParticipantCommunicationAsync(PatchConversationsCallParticipantCommunicationRequest request,
 AsyncApiCallback<Empty> callback)

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallParticipantCommunicationAsync

public Future<ApiResponse<Empty>> patchConversationsCallParticipantCommunicationAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Empty>> callback)

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallParticipantCommunicationPostflowactionAsync

public Future<Void> patchConversationsCallParticipantCommunicationPostflowactionAsync(PatchConversationsCallParticipantCommunicationPostflowactionRequest request,
 AsyncApiCallback<Void> callback)

Set mandatory post call actions. If both values are null or blank error will occur.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallParticipantCommunicationPostflowactionAsync

public Future<ApiResponse<Void>> patchConversationsCallParticipantCommunicationPostflowactionAsync(ApiRequest<MandatoryPostCallActionInput> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Set mandatory post call actions. If both values are null or blank error will occur.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallParticipantConsultAsync

public Future<ConsultTransferResponse> patchConversationsCallParticipantConsultAsync(PatchConversationsCallParticipantConsultRequest request,
 AsyncApiCallback<ConsultTransferResponse> callback)

Change who can speak

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallParticipantConsultAsync

public Future<ApiResponse<ConsultTransferResponse>> patchConversationsCallParticipantConsultAsync(ApiRequest<ConsultTransferUpdate> request,
 AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)

Change who can speak

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallParticipantUserUserIdAsync

public Future<Void> patchConversationsCallParticipantUserUserIdAsync(PatchConversationsCallParticipantUserUserIdRequest request,
 AsyncApiCallback<Void> callback)

Update conversation participant on behalf of a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallParticipantUserUserIdAsync

public Future<ApiResponse<Void>> patchConversationsCallParticipantUserUserIdAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update conversation participant on behalf of a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallbackAsync

public Future<Conversation> patchConversationsCallbackAsync(PatchConversationsCallbackRequest request,
 AsyncApiCallback<Conversation> callback)

Update a conversation by disconnecting all of the participants

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallbackAsync

public Future<ApiResponse<Conversation>> patchConversationsCallbackAsync(ApiRequest<Conversation> request,
 AsyncApiCallback<ApiResponse<Conversation>> callback)

Update a conversation by disconnecting all of the participants

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallbackParticipantAsync

public Future<Void> patchConversationsCallbackParticipantAsync(PatchConversationsCallbackParticipantRequest request,
 AsyncApiCallback<Void> callback)

Update conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallbackParticipantAsync

public Future<ApiResponse<Void>> patchConversationsCallbackParticipantAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallbackParticipantAttributesAsync

public Future<ParticipantAttributes> patchConversationsCallbackParticipantAttributesAsync(PatchConversationsCallbackParticipantAttributesRequest request,
 AsyncApiCallback<ParticipantAttributes> callback)

Update the attributes on a conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallbackParticipantAttributesAsync

public Future<ApiResponse<ParticipantAttributes>> patchConversationsCallbackParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request,
 AsyncApiCallback<ApiResponse<ParticipantAttributes>> callback)

Update the attributes on a conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallbackParticipantCommunicationAsync

public Future<Empty> patchConversationsCallbackParticipantCommunicationAsync(PatchConversationsCallbackParticipantCommunicationRequest request,
 AsyncApiCallback<Empty> callback)

Update conversation participant's communication by disconnecting it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallbackParticipantCommunicationAsync

public Future<ApiResponse<Empty>> patchConversationsCallbackParticipantCommunicationAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Empty>> callback)

Update conversation participant's communication by disconnecting it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallbacksAsync

public Future<PatchCallbackResponse> patchConversationsCallbacksAsync(PatchConversationsCallbacksRequest request,
 AsyncApiCallback<PatchCallbackResponse> callback)

Update a scheduled callback

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCallbacksAsync

public Future<ApiResponse<PatchCallbackResponse>> patchConversationsCallbacksAsync(ApiRequest<PatchCallbackRequest> request,
 AsyncApiCallback<ApiResponse<PatchCallbackResponse>> callback)

Update a scheduled callback

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsChatAsync

public Future<Conversation> patchConversationsChatAsync(PatchConversationsChatRequest request,
 AsyncApiCallback<Conversation> callback)

Deprecated.

Update a conversation by disconnecting all of the participants This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsChatAsync

public Future<ApiResponse<Conversation>> patchConversationsChatAsync(ApiRequest<Conversation> request,
 AsyncApiCallback<ApiResponse<Conversation>> callback)

Deprecated.

Update a conversation by disconnecting all of the participants This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsChatParticipantAsync

public Future<Void> patchConversationsChatParticipantAsync(PatchConversationsChatParticipantRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

Update conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsChatParticipantAsync

public Future<ApiResponse<Void>> patchConversationsChatParticipantAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

Update conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsChatParticipantAttributesAsync

public Future<ParticipantAttributes> patchConversationsChatParticipantAttributesAsync(PatchConversationsChatParticipantAttributesRequest request,
 AsyncApiCallback<ParticipantAttributes> callback)

Deprecated.

Update the attributes on a conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsChatParticipantAttributesAsync

public Future<ApiResponse<ParticipantAttributes>> patchConversationsChatParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request,
 AsyncApiCallback<ApiResponse<ParticipantAttributes>> callback)

Deprecated.

Update the attributes on a conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsChatParticipantCommunicationAsync

public Future<Empty> patchConversationsChatParticipantCommunicationAsync(PatchConversationsChatParticipantCommunicationRequest request,
 AsyncApiCallback<Empty> callback)

Deprecated.

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsChatParticipantCommunicationAsync

public Future<ApiResponse<Empty>> patchConversationsChatParticipantCommunicationAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Empty>> callback)

Deprecated.

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCobrowsesessionAsync

public Future<Conversation> patchConversationsCobrowsesessionAsync(PatchConversationsCobrowsesessionRequest request,
 AsyncApiCallback<Conversation> callback)

Deprecated.

Update a conversation by disconnecting all of the participants This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCobrowsesessionAsync

public Future<ApiResponse<Conversation>> patchConversationsCobrowsesessionAsync(ApiRequest<Conversation> request,
 AsyncApiCallback<ApiResponse<Conversation>> callback)

Deprecated.

Update a conversation by disconnecting all of the participants This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCobrowsesessionParticipantAsync

public Future<Void> patchConversationsCobrowsesessionParticipantAsync(PatchConversationsCobrowsesessionParticipantRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

Update conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCobrowsesessionParticipantAsync

public Future<ApiResponse<Void>> patchConversationsCobrowsesessionParticipantAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

Update conversation participant This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCobrowsesessionParticipantAttributesAsync

public Future<ParticipantAttributes> patchConversationsCobrowsesessionParticipantAttributesAsync(PatchConversationsCobrowsesessionParticipantAttributesRequest request,
 AsyncApiCallback<ParticipantAttributes> callback)

Deprecated.

Update the attributes on a conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCobrowsesessionParticipantAttributesAsync

public Future<ApiResponse<ParticipantAttributes>> patchConversationsCobrowsesessionParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request,
 AsyncApiCallback<ApiResponse<ParticipantAttributes>> callback)

Deprecated.

Update the attributes on a conversation participant. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCobrowsesessionParticipantCommunicationAsync

public Future<Empty> patchConversationsCobrowsesessionParticipantCommunicationAsync(PatchConversationsCobrowsesessionParticipantCommunicationRequest request,
 AsyncApiCallback<Empty> callback)

Deprecated.

Update conversation participant's communication by disconnecting it. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsCobrowsesessionParticipantCommunicationAsync

public Future<ApiResponse<Empty>> patchConversationsCobrowsesessionParticipantCommunicationAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Empty>> callback)

Deprecated.

Update conversation participant's communication by disconnecting it. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsEmailAsync

public Future<Conversation> patchConversationsEmailAsync(PatchConversationsEmailRequest request,
 AsyncApiCallback<Conversation> callback)

Update a conversation by disconnecting all of the participants

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsEmailAsync

public Future<ApiResponse<Conversation>> patchConversationsEmailAsync(ApiRequest<Conversation> request,
 AsyncApiCallback<ApiResponse<Conversation>> callback)

Update a conversation by disconnecting all of the participants

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsEmailMessagesDraftAsync

public Future<EmailMessage> patchConversationsEmailMessagesDraftAsync(PatchConversationsEmailMessagesDraftRequest request,
 AsyncApiCallback<EmailMessage> callback)

Reset conversation draft to its initial state and/or auto-fill draft content

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsEmailMessagesDraftAsync

public Future<ApiResponse<EmailMessage>> patchConversationsEmailMessagesDraftAsync(ApiRequest<DraftManipulationRequest> request,
 AsyncApiCallback<ApiResponse<EmailMessage>> callback)

Reset conversation draft to its initial state and/or auto-fill draft content

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsEmailParticipantAsync

public Future<Void> patchConversationsEmailParticipantAsync(PatchConversationsEmailParticipantRequest request,
 AsyncApiCallback<Void> callback)

Update conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsEmailParticipantAsync

public Future<ApiResponse<Void>> patchConversationsEmailParticipantAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsEmailParticipantAttributesAsync

public Future<ParticipantAttributes> patchConversationsEmailParticipantAttributesAsync(PatchConversationsEmailParticipantAttributesRequest request,
 AsyncApiCallback<ParticipantAttributes> callback)

Update the attributes on a conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsEmailParticipantAttributesAsync

public Future<ApiResponse<ParticipantAttributes>> patchConversationsEmailParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request,
 AsyncApiCallback<ApiResponse<ParticipantAttributes>> callback)

Update the attributes on a conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsEmailParticipantCommunicationAsync

public Future<Empty> patchConversationsEmailParticipantCommunicationAsync(PatchConversationsEmailParticipantCommunicationRequest request,
 AsyncApiCallback<Empty> callback)

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsEmailParticipantCommunicationAsync

public Future<ApiResponse<Empty>> patchConversationsEmailParticipantCommunicationAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Empty>> callback)

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsEmailParticipantParkingstateAsync

public Future<Void> patchConversationsEmailParticipantParkingstateAsync(PatchConversationsEmailParticipantParkingstateRequest request,
 AsyncApiCallback<Void> callback)

Update conversation by setting its parking state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsEmailParticipantParkingstateAsync

public Future<ApiResponse<Void>> patchConversationsEmailParticipantParkingstateAsync(ApiRequest<ParkingStateRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update conversation by setting its parking state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessageAsync

public Future<Conversation> patchConversationsMessageAsync(PatchConversationsMessageRequest request,
 AsyncApiCallback<Conversation> callback)

Update a conversation by disconnecting all of the participants

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessageAsync

public Future<ApiResponse<Conversation>> patchConversationsMessageAsync(ApiRequest<Conversation> request,
 AsyncApiCallback<ApiResponse<Conversation>> callback)

Update a conversation by disconnecting all of the participants

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessageParticipantAsync

public Future<Void> patchConversationsMessageParticipantAsync(PatchConversationsMessageParticipantRequest request,
 AsyncApiCallback<Void> callback)

Update conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessageParticipantAsync

public Future<ApiResponse<Void>> patchConversationsMessageParticipantAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update conversation participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessageParticipantAttributesAsync

public Future<ParticipantAttributes> patchConversationsMessageParticipantAttributesAsync(PatchConversationsMessageParticipantAttributesRequest request,
 AsyncApiCallback<ParticipantAttributes> callback)

Update the attributes on a conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessageParticipantAttributesAsync

public Future<ApiResponse<ParticipantAttributes>> patchConversationsMessageParticipantAttributesAsync(ApiRequest<ParticipantAttributes> request,
 AsyncApiCallback<ApiResponse<ParticipantAttributes>> callback)

Update the attributes on a conversation participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessageParticipantCommunicationAsync

public Future<Empty> patchConversationsMessageParticipantCommunicationAsync(PatchConversationsMessageParticipantCommunicationRequest request,
 AsyncApiCallback<Empty> callback)

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessageParticipantCommunicationAsync

public Future<ApiResponse<Empty>> patchConversationsMessageParticipantCommunicationAsync(ApiRequest<MediaParticipantRequest> request,
 AsyncApiCallback<ApiResponse<Empty>> callback)

Update conversation participant's communication by disconnecting it. This endpoint does not update wrapup.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessageParticipantParkingstateAsync

public Future<Void> patchConversationsMessageParticipantParkingstateAsync(PatchConversationsMessageParticipantParkingstateRequest request,
 AsyncApiCallback<Void> callback)

Update conversation by setting its parking state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessageParticipantParkingstateAsync

public Future<ApiResponse<Void>> patchConversationsMessageParticipantParkingstateAsync(ApiRequest<ParkingStateRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update conversation by setting its parking state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsAppleIntegrationIdAsync

public Future<AppleIntegration> patchConversationsMessagingIntegrationsAppleIntegrationIdAsync(PatchConversationsMessagingIntegrationsAppleIntegrationIdRequest request,
 AsyncApiCallback<AppleIntegration> callback)

Update an Apple messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsAppleIntegrationIdAsync

public Future<ApiResponse<AppleIntegration>> patchConversationsMessagingIntegrationsAppleIntegrationIdAsync(ApiRequest<AppleIntegrationUpdateRequest> request,
 AsyncApiCallback<ApiResponse<AppleIntegration>> callback)

Update an Apple messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsFacebookIntegrationIdAsync

public Future<FacebookIntegration> patchConversationsMessagingIntegrationsFacebookIntegrationIdAsync(PatchConversationsMessagingIntegrationsFacebookIntegrationIdRequest request,
 AsyncApiCallback<FacebookIntegration> callback)

Update Facebook messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsFacebookIntegrationIdAsync

public Future<ApiResponse<FacebookIntegration>> patchConversationsMessagingIntegrationsFacebookIntegrationIdAsync(ApiRequest<FacebookIntegrationUpdateRequest> request,
 AsyncApiCallback<ApiResponse<FacebookIntegration>> callback)

Update Facebook messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsInstagramIntegrationIdAsync

public Future<InstagramIntegration> patchConversationsMessagingIntegrationsInstagramIntegrationIdAsync(PatchConversationsMessagingIntegrationsInstagramIntegrationIdRequest request,
 AsyncApiCallback<InstagramIntegration> callback)

Update Instagram messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsInstagramIntegrationIdAsync

public Future<ApiResponse<InstagramIntegration>> patchConversationsMessagingIntegrationsInstagramIntegrationIdAsync(ApiRequest<InstagramIntegrationUpdateRequest> request,
 AsyncApiCallback<ApiResponse<InstagramIntegration>> callback)

Update Instagram messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync

public Future<GoogleBusinessProfileOpenIntegration> patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync(PatchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdRequest request,
 AsyncApiCallback<GoogleBusinessProfileOpenIntegration> callback)

Update an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync

public Future<ApiResponse<GoogleBusinessProfileOpenIntegration>> patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationIdAsync(ApiRequest<GoogleBusinessProfileOpenIntegrationUpdateRequest> request,
 AsyncApiCallback<ApiResponse<GoogleBusinessProfileOpenIntegration>> callback)

Update an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. patchConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileIntegrationId is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsOpenIntegrationIdAsync

public Future<OpenIntegration> patchConversationsMessagingIntegrationsOpenIntegrationIdAsync(PatchConversationsMessagingIntegrationsOpenIntegrationIdRequest request,
 AsyncApiCallback<OpenIntegration> callback)

Update an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsOpenIntegrationIdAsync

public Future<ApiResponse<OpenIntegration>> patchConversationsMessagingIntegrationsOpenIntegrationIdAsync(ApiRequest<OpenIntegrationUpdateRequest> request,
 AsyncApiCallback<ApiResponse<OpenIntegration>> callback)

Update an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsTwitterIntegrationIdAsync

public Future<TwitterIntegration> patchConversationsMessagingIntegrationsTwitterIntegrationIdAsync(PatchConversationsMessagingIntegrationsTwitterIntegrationIdRequest request,
 AsyncApiCallback<TwitterIntegration> callback)

Update a Twitter messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsTwitterIntegrationIdAsync

public Future<ApiResponse<TwitterIntegration>> patchConversationsMessagingIntegrationsTwitterIntegrationIdAsync(ApiRequest<TwitterIntegrationUpdateRequest> request,
 AsyncApiCallback<ApiResponse<TwitterIntegration>> callback)

Update a Twitter messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdAsync

public Future<WhatsAppIntegration> patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdAsync(PatchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdRequest request,
 AsyncApiCallback<WhatsAppIntegration> callback)

Activate a WhatsApp messaging integration created using the WhatsApp embedded signup flow Please specify the phone number to associate with this WhatsApp integration from the list of available phone numbers returned to you in the GET call on the integration with a createStatus of Completed. You can then run a GET on the integration to check if its status has been updated to Active.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdAsync

public Future<ApiResponse<WhatsAppIntegration>> patchConversationsMessagingIntegrationsWhatsappEmbeddedsignupIntegrationIdAsync(ApiRequest<WhatsAppEmbeddedSignupIntegrationActivationRequest> request,
 AsyncApiCallback<ApiResponse<WhatsAppIntegration>> callback)

Activate a WhatsApp messaging integration created using the WhatsApp embedded signup flow Please specify the phone number to associate with this WhatsApp integration from the list of available phone numbers returned to you in the GET call on the integration with a createStatus of Completed. You can then run a GET on the integration to check if its status has been updated to Active.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsWhatsappIntegrationIdAsync

public Future<WhatsAppIntegration> patchConversationsMessagingIntegrationsWhatsappIntegrationIdAsync(PatchConversationsMessagingIntegrationsWhatsappIntegrationIdRequest request,
 AsyncApiCallback<WhatsAppIntegration> callback)

Update a WhatsApp messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingIntegrationsWhatsappIntegrationIdAsync

public Future<ApiResponse<WhatsAppIntegration>> patchConversationsMessagingIntegrationsWhatsappIntegrationIdAsync(ApiRequest<WhatsAppIntegrationUpdateRequest> request,
 AsyncApiCallback<ApiResponse<WhatsAppIntegration>> callback)

Update a WhatsApp messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingSettingAsync

public Future<MessagingSetting> patchConversationsMessagingSettingAsync(PatchConversationsMessagingSettingRequest request,
 AsyncApiCallback<MessagingSetting> callback)

Update a messaging setting

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingSettingAsync

public Future<ApiResponse<MessagingSetting>> patchConversationsMessagingSettingAsync(ApiRequest<MessagingSettingPatchRequest> request,
 AsyncApiCallback<ApiResponse<MessagingSetting>> callback)

Update a messaging setting

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingSupportedcontentSupportedContentIdAsync

public Future<SupportedContent> patchConversationsMessagingSupportedcontentSupportedContentIdAsync(PatchConversationsMessagingSupportedcontentSupportedContentIdRequest request,
 AsyncApiCallback<SupportedContent> callback)

Update a supported content profile

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsMessagingSupportedcontentSupportedContentIdAsync

public Future<ApiResponse<SupportedContent>> patchConversationsMessagingSupportedcontentSupportedContentIdAsync(ApiRequest<SupportedContent> request,
 AsyncApiCallback<ApiResponse<SupportedContent>> callback)

Update a supported content profile

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsSettingsAsync

public Future<Void> patchConversationsSettingsAsync(PatchConversationsSettingsRequest request,
 AsyncApiCallback<Void> callback)

Update Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchConversationsSettingsAsync

public Future<ApiResponse<Void>> patchConversationsSettingsAsync(ApiRequest<Settings> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsConversationDetailsPropertiesAsync

public Future<PropertyIndexRequest> postAnalyticsConversationDetailsPropertiesAsync(PostAnalyticsConversationDetailsPropertiesRequest request,
 AsyncApiCallback<PropertyIndexRequest> callback)

Index conversation properties

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsConversationDetailsPropertiesAsync

public Future<ApiResponse<PropertyIndexRequest>> postAnalyticsConversationDetailsPropertiesAsync(ApiRequest<PropertyIndexRequest> request,
 AsyncApiCallback<ApiResponse<PropertyIndexRequest>> callback)

Index conversation properties

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsConversationsActivityQueryAsync

public Future<ConversationActivityResponse> postAnalyticsConversationsActivityQueryAsync(PostAnalyticsConversationsActivityQueryRequest request,
 AsyncApiCallback<ConversationActivityResponse> callback)

Query for conversation activity observations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsConversationsActivityQueryAsync

public Future<ApiResponse<ConversationActivityResponse>> postAnalyticsConversationsActivityQueryAsync(ApiRequest<ConversationActivityQuery> request,
 AsyncApiCallback<ApiResponse<ConversationActivityResponse>> callback)

Query for conversation activity observations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsConversationsAggregatesJobsAsync

public Future<AsyncQueryResponse> postAnalyticsConversationsAggregatesJobsAsync(PostAnalyticsConversationsAggregatesJobsRequest request,
 AsyncApiCallback<AsyncQueryResponse> callback)

Query for conversation aggregates asynchronously

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsConversationsAggregatesJobsAsync

public Future<ApiResponse<AsyncQueryResponse>> postAnalyticsConversationsAggregatesJobsAsync(ApiRequest<ConversationAsyncAggregationQuery> request,
 AsyncApiCallback<ApiResponse<AsyncQueryResponse>> callback)

Query for conversation aggregates asynchronously

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsConversationsAggregatesQueryAsync

public Future<ConversationAggregateQueryResponse> postAnalyticsConversationsAggregatesQueryAsync(PostAnalyticsConversationsAggregatesQueryRequest request,
 AsyncApiCallback<ConversationAggregateQueryResponse> callback)

Query for conversation aggregates

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsConversationsAggregatesQueryAsync

public Future<ApiResponse<ConversationAggregateQueryResponse>> postAnalyticsConversationsAggregatesQueryAsync(ApiRequest<ConversationAggregationQuery> request,
 AsyncApiCallback<ApiResponse<ConversationAggregateQueryResponse>> callback)

Query for conversation aggregates

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsConversationsDetailsJobsAsync

public Future<AsyncQueryResponse> postAnalyticsConversationsDetailsJobsAsync(PostAnalyticsConversationsDetailsJobsRequest request,
 AsyncApiCallback<AsyncQueryResponse> callback)

Query for conversation details asynchronously

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsConversationsDetailsJobsAsync

public Future<ApiResponse<AsyncQueryResponse>> postAnalyticsConversationsDetailsJobsAsync(ApiRequest<AsyncConversationQuery> request,
 AsyncApiCallback<ApiResponse<AsyncQueryResponse>> callback)

Query for conversation details asynchronously

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsConversationsDetailsQueryAsync

public Future<AnalyticsConversationQueryResponse> postAnalyticsConversationsDetailsQueryAsync(PostAnalyticsConversationsDetailsQueryRequest request,
 AsyncApiCallback<AnalyticsConversationQueryResponse> callback)

Query for conversation details

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsConversationsDetailsQueryAsync

public Future<ApiResponse<AnalyticsConversationQueryResponse>> postAnalyticsConversationsDetailsQueryAsync(ApiRequest<ConversationQuery> request,
 AsyncApiCallback<ApiResponse<AnalyticsConversationQueryResponse>> callback)

Query for conversation details

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationAssignAsync

public Future<String> postConversationAssignAsync(PostConversationAssignRequest request,
 AsyncApiCallback<String> callback)

Attempts to manually assign a specified conversation to a specified user. Ignores bullseye ring, PAR score, skills, and languages.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationAssignAsync

public Future<ApiResponse<String>> postConversationAssignAsync(ApiRequest<ConversationUser> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Attempts to manually assign a specified conversation to a specified user. Ignores bullseye ring, PAR score, skills, and languages.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationBargeAsync

public Future<Void> postConversationBargeAsync(PostConversationBargeRequest request,
 AsyncApiCallback<Void> callback)

Barge a conversation creating a barged in conference of connected participants.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationBargeAsync

public Future<ApiResponse<Void>> postConversationBargeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Barge a conversation creating a barged in conference of connected participants.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationCobrowseAsync

public Future<CobrowseWebMessagingSession> postConversationCobrowseAsync(PostConversationCobrowseRequest request,
 AsyncApiCallback<CobrowseWebMessagingSession> callback)

Creates a cobrowse session. Requires \"conversation:cobrowse:add\" (for web messaging) or \"conversation:cobrowsevoice:add\" permission.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationCobrowseAsync

public Future<ApiResponse<CobrowseWebMessagingSession>> postConversationCobrowseAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<CobrowseWebMessagingSession>> callback)

Creates a cobrowse session. Requires \"conversation:cobrowse:add\" (for web messaging) or \"conversation:cobrowsevoice:add\" permission.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationCommunicationAgentchecklistAsync

public Future<AgentChecklistResponse> postConversationCommunicationAgentchecklistAsync(PostConversationCommunicationAgentchecklistRequest request,
 AsyncApiCallback<AgentChecklistResponse> callback)

Agent Checklist activation API

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationCommunicationAgentchecklistAsync

public Future<ApiResponse<AgentChecklistResponse>> postConversationCommunicationAgentchecklistAsync(ApiRequest<ChecklistActivationPayload> request,
 AsyncApiCallback<ApiResponse<AgentChecklistResponse>> callback)

Agent Checklist activation API

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationCommunicationAgentchecklistAgentactionAsync

public Future<AgentChecklistResponse> postConversationCommunicationAgentchecklistAgentactionAsync(PostConversationCommunicationAgentchecklistAgentactionRequest request,
 AsyncApiCallback<AgentChecklistResponse> callback)

API invoked to capture an agent action.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationCommunicationAgentchecklistAgentactionAsync

public Future<ApiResponse<AgentChecklistResponse>> postConversationCommunicationAgentchecklistAgentactionAsync(ApiRequest<AgentActionPayload> request,
 AsyncApiCallback<ApiResponse<AgentChecklistResponse>> callback)

API invoked to capture an agent action.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationCommunicationAgentchecklistJobsAsync

public Future<ChecklistInferenceJobCreationResponse> postConversationCommunicationAgentchecklistJobsAsync(PostConversationCommunicationAgentchecklistJobsRequest request,
 AsyncApiCallback<ChecklistInferenceJobCreationResponse> callback)

Create inference job

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationCommunicationAgentchecklistJobsAsync

public Future<ApiResponse<ChecklistInferenceJobCreationResponse>> postConversationCommunicationAgentchecklistJobsAsync(ApiRequest<ChecklistInferenceJobPayload> request,
 AsyncApiCallback<ApiResponse<ChecklistInferenceJobCreationResponse>> callback)

Create inference job

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationCommunicationAgentchecklistsFinalizeAsync

public Future<AgentChecklistResponseList> postConversationCommunicationAgentchecklistsFinalizeAsync(PostConversationCommunicationAgentchecklistsFinalizeRequest request,
 AsyncApiCallback<AgentChecklistResponseList> callback)

API invoked to finalize agent checklist evaluation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationCommunicationAgentchecklistsFinalizeAsync

public Future<ApiResponse<AgentChecklistResponseList>> postConversationCommunicationAgentchecklistsFinalizeAsync(ApiRequest<ChecklistFinalizePayload> request,
 AsyncApiCallback<ApiResponse<AgentChecklistResponseList>> callback)

API invoked to finalize agent checklist evaluation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationCommunicationInternalmessagesAsync

public Future<InternalMessageData> postConversationCommunicationInternalmessagesAsync(PostConversationCommunicationInternalmessagesRequest request,
 AsyncApiCallback<InternalMessageData> callback)

Send internal message Send a new internal message for an existing communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationCommunicationInternalmessagesAsync

public Future<ApiResponse<InternalMessageData>> postConversationCommunicationInternalmessagesAsync(ApiRequest<InternalMessageRequest> request,
 AsyncApiCallback<ApiResponse<InternalMessageData>> callback)

Send internal message Send a new internal message for an existing communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationDisconnectAsync

public Future<String> postConversationDisconnectAsync(PostConversationDisconnectRequest request,
 AsyncApiCallback<String> callback)

Performs a full conversation teardown. Issues disconnect requests for any connected media. Applies a system wrap-up code to any participants that are pending wrap-up. This is not intended to be the normal way of ending interactions but is available in the event of problems with the application to allow a resynchronization of state across all components. It is recommended that users submit a support case if they are relying on this endpoint systematically as there is likely something that needs investigation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationDisconnectAsync

public Future<ApiResponse<String>> postConversationDisconnectAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Performs a full conversation teardown. Issues disconnect requests for any connected media. Applies a system wrap-up code to any participants that are pending wrap-up. This is not intended to be the normal way of ending interactions but is available in the event of problems with the application to allow a resynchronization of state across all components. It is recommended that users submit a support case if they are relying on this endpoint systematically as there is likely something that needs investigation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantCallbacksAsync

public Future<Void> postConversationParticipantCallbacksAsync(PostConversationParticipantCallbacksRequest request,
 AsyncApiCallback<Void> callback)

Create a new callback for the specified participant on the conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantCallbacksAsync

public Future<ApiResponse<Void>> postConversationParticipantCallbacksAsync(ApiRequest<CreateCallbackOnConversationCommand> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Create a new callback for the specified participant on the conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantDigitsAsync

public Future<Void> postConversationParticipantDigitsAsync(PostConversationParticipantDigitsRequest request,
 AsyncApiCallback<Void> callback)

Sends DTMF to the participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantDigitsAsync

public Future<ApiResponse<Void>> postConversationParticipantDigitsAsync(ApiRequest<Digits> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Sends DTMF to the participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantInternalmessagesUsersCommunicationsAsync

public Future<MessagingConferResponse> postConversationParticipantInternalmessagesUsersCommunicationsAsync(PostConversationParticipantInternalmessagesUsersCommunicationsRequest request,
 AsyncApiCallback<MessagingConferResponse> callback)

Setup internal message communication with user The target user of the digital consultation must have the `conversation:internalMessaging:accept` permission.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantInternalmessagesUsersCommunicationsAsync

public Future<ApiResponse<MessagingConferResponse>> postConversationParticipantInternalmessagesUsersCommunicationsAsync(ApiRequest<MessagingConferWithUserRequest> request,
 AsyncApiCallback<ApiResponse<MessagingConferResponse>> callback)

Setup internal message communication with user The target user of the digital consultation must have the `conversation:internalMessaging:accept` permission.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantReplaceAsync

public Future<Void> postConversationParticipantReplaceAsync(PostConversationParticipantReplaceRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

Replace this participant (Deprecated) This endpoint is deprecated. Use one of the following endpoints instead: /transfer, /replace/agent, /replace/queue, or /replace/contact/external.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantReplaceAsync

public Future<ApiResponse<Void>> postConversationParticipantReplaceAsync(ApiRequest<TransferRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

Replace this participant (Deprecated) This endpoint is deprecated. Use one of the following endpoints instead: /transfer, /replace/agent, /replace/queue, or /replace/contact/external.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantReplaceAgentAsync

public Future<Void> postConversationParticipantReplaceAgentAsync(PostConversationParticipantReplaceAgentRequest request,
 AsyncApiCallback<Void> callback)

Replace this participant with the specified agent

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantReplaceAgentAsync

public Future<ApiResponse<Void>> postConversationParticipantReplaceAgentAsync(ApiRequest<TransferToAgentRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Replace this participant with the specified agent

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantReplaceContactExternalAsync

public Future<Void> postConversationParticipantReplaceContactExternalAsync(PostConversationParticipantReplaceContactExternalRequest request,
 AsyncApiCallback<Void> callback)

Replace this participant with the an external contact

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantReplaceContactExternalAsync

public Future<ApiResponse<Void>> postConversationParticipantReplaceContactExternalAsync(ApiRequest<TransferToExternalContactRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Replace this participant with the an external contact

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantReplaceExternalAsync

public Future<Void> postConversationParticipantReplaceExternalAsync(PostConversationParticipantReplaceExternalRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

Replace this participant with the an external contact (Deprecated) This endpoint is deprecated. Use /replace/contact/external endpoint instead.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantReplaceExternalAsync

public Future<ApiResponse<Void>> postConversationParticipantReplaceExternalAsync(ApiRequest<TransferToExternalRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

Replace this participant with the an external contact (Deprecated) This endpoint is deprecated. Use /replace/contact/external endpoint instead.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantReplaceQueueAsync

public Future<Void> postConversationParticipantReplaceQueueAsync(PostConversationParticipantReplaceQueueRequest request,
 AsyncApiCallback<Void> callback)

Replace this participant with the specified queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantReplaceQueueAsync

public Future<ApiResponse<Void>> postConversationParticipantReplaceQueueAsync(ApiRequest<TransferToQueueRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Replace this participant with the specified queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantSecureivrsessionsAsync

public Future<SecureSession> postConversationParticipantSecureivrsessionsAsync(PostConversationParticipantSecureivrsessionsRequest request,
 AsyncApiCallback<SecureSession> callback)

Create secure IVR session. Only a participant in the conversation can invoke a secure IVR.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantSecureivrsessionsAsync

public Future<ApiResponse<SecureSession>> postConversationParticipantSecureivrsessionsAsync(ApiRequest<CreateSecureSession> request,
 AsyncApiCallback<ApiResponse<SecureSession>> callback)

Create secure IVR session. Only a participant in the conversation can invoke a secure IVR.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantTransferAsync

public Future<Void> postConversationParticipantTransferAsync(PostConversationParticipantTransferRequest request,
 AsyncApiCallback<Void> callback)

Replace this participant by another one using the address of the destination.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationParticipantTransferAsync

public Future<ApiResponse<Void>> postConversationParticipantTransferAsync(ApiRequest<TransferToAddressRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Replace this participant by another one using the address of the destination.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationSuggestionEngagementAsync

public Future<SuggestionEngagement> postConversationSuggestionEngagementAsync(PostConversationSuggestionEngagementRequest request,
 AsyncApiCallback<SuggestionEngagement> callback)

Save an engagement on the suggestion.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationSuggestionEngagementAsync

public Future<ApiResponse<SuggestionEngagement>> postConversationSuggestionEngagementAsync(ApiRequest<SuggestionEngagement> request,
 AsyncApiCallback<ApiResponse<SuggestionEngagement>> callback)

Save an engagement on the suggestion.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationSuggestionsFeedbackAsync

public Future<Void> postConversationSuggestionsFeedbackAsync(PostConversationSuggestionsFeedbackRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

Suggestion feedback. Google Agent Assist offering within Genesys will no longer be supported

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationSuggestionsFeedbackAsync

public Future<ApiResponse<Void>> postConversationSuggestionsFeedbackAsync(ApiRequest<Feedback> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

Suggestion feedback. Google Agent Assist offering within Genesys will no longer be supported

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationSummaryFeedbackAsync

public Future<Void> postConversationSummaryFeedbackAsync(PostConversationSummaryFeedbackRequest request,
 AsyncApiCallback<Void> callback)

Submit feedback for the summary.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationSummaryFeedbackAsync

public Future<ApiResponse<Void>> postConversationSummaryFeedbackAsync(ApiRequest<FeedbackAddRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Submit feedback for the summary.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallAsync

public Future<Conversation> postConversationsCallAsync(PostConversationsCallRequest request,
 AsyncApiCallback<Conversation> callback)

Place a new call as part of a callback conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallAsync

public Future<ApiResponse<Conversation>> postConversationsCallAsync(ApiRequest<CallCommand> request,
 AsyncApiCallback<ApiResponse<Conversation>> callback)

Place a new call as part of a callback conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantBargeAsync

public Future<Void> postConversationsCallParticipantBargeAsync(PostConversationsCallParticipantBargeRequest request,
 AsyncApiCallback<Void> callback)

Barge a given participant's call creating a barged in conference of connected participants.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantBargeAsync

public Future<ApiResponse<Void>> postConversationsCallParticipantBargeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Barge a given participant's call creating a barged in conference of connected participants.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantCoachAsync

public Future<Void> postConversationsCallParticipantCoachAsync(PostConversationsCallParticipantCoachRequest request,
 AsyncApiCallback<Void> callback)

Listen in on the conversation from the point of view of a given participant while speaking to just the given participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantCoachAsync

public Future<ApiResponse<Void>> postConversationsCallParticipantCoachAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Listen in on the conversation from the point of view of a given participant while speaking to just the given participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantCommunicationWrapupAsync

public Future<Void> postConversationsCallParticipantCommunicationWrapupAsync(PostConversationsCallParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<Void> callback)

Apply wrap-up for this conversation communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantCommunicationWrapupAsync

public Future<ApiResponse<Void>> postConversationsCallParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Apply wrap-up for this conversation communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantConsultAsync

public Future<ConsultTransferResponse> postConversationsCallParticipantConsultAsync(PostConversationsCallParticipantConsultRequest request,
 AsyncApiCallback<ConsultTransferResponse> callback)

Deprecated.

Initiate and update consult transfer (Deprecated) This endpoint is deprecated. Use one of the following endpoints instead: /voice/consult, /consult/agent, /consult/queue, or /consult/contact/external.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantConsultAsync

public Future<ApiResponse<ConsultTransferResponse>> postConversationsCallParticipantConsultAsync(ApiRequest<ConsultTransfer> request,
 AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)

Deprecated.

Initiate and update consult transfer (Deprecated) This endpoint is deprecated. Use one of the following endpoints instead: /voice/consult, /consult/agent, /consult/queue, or /consult/contact/external.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantConsultAgentAsync

public Future<ConsultTransferResponse> postConversationsCallParticipantConsultAgentAsync(PostConversationsCallParticipantConsultAgentRequest request,
 AsyncApiCallback<ConsultTransferResponse> callback)

Initiate a consult transfer to an agent

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantConsultAgentAsync

public Future<ApiResponse<ConsultTransferResponse>> postConversationsCallParticipantConsultAgentAsync(ApiRequest<ConsultTransferToAgent> request,
 AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)

Initiate a consult transfer to an agent

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantConsultContactExternalAsync

public Future<ConsultTransferResponse> postConversationsCallParticipantConsultContactExternalAsync(PostConversationsCallParticipantConsultContactExternalRequest request,
 AsyncApiCallback<ConsultTransferResponse> callback)

Initiate a consult transfer to an external contact

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantConsultContactExternalAsync

public Future<ApiResponse<ConsultTransferResponse>> postConversationsCallParticipantConsultContactExternalAsync(ApiRequest<ConsultTransferToExternalContact> request,
 AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)

Initiate a consult transfer to an external contact

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantConsultExternalAsync

public Future<ConsultTransferResponse> postConversationsCallParticipantConsultExternalAsync(PostConversationsCallParticipantConsultExternalRequest request,
 AsyncApiCallback<ConsultTransferResponse> callback)

Deprecated.

Initiate a consult transfer to an external contact (Deprecated) This endpoint is deprecated. Use /consult/contact/external endpoints instead.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantConsultExternalAsync

public Future<ApiResponse<ConsultTransferResponse>> postConversationsCallParticipantConsultExternalAsync(ApiRequest<ConsultTransferToExternal> request,
 AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)

Deprecated.

Initiate a consult transfer to an external contact (Deprecated) This endpoint is deprecated. Use /consult/contact/external endpoints instead.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantConsultQueueAsync

public Future<ConsultTransferResponse> postConversationsCallParticipantConsultQueueAsync(PostConversationsCallParticipantConsultQueueRequest request,
 AsyncApiCallback<ConsultTransferResponse> callback)

Initiate a consult transfer to a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantConsultQueueAsync

public Future<ApiResponse<ConsultTransferResponse>> postConversationsCallParticipantConsultQueueAsync(ApiRequest<ConsultTransferToQueue> request,
 AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)

Initiate a consult transfer to a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantMonitorAsync

public Future<Void> postConversationsCallParticipantMonitorAsync(PostConversationsCallParticipantMonitorRequest request,
 AsyncApiCallback<Void> callback)

Listen in on the conversation from the point of view of a given participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantMonitorAsync

public Future<ApiResponse<Void>> postConversationsCallParticipantMonitorAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Listen in on the conversation from the point of view of a given participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantReplaceAsync

public Future<Void> postConversationsCallParticipantReplaceAsync(PostConversationsCallParticipantReplaceRequest request,
 AsyncApiCallback<Void> callback)

Replace this participant with the specified user and/or address

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantReplaceAsync

public Future<ApiResponse<Void>> postConversationsCallParticipantReplaceAsync(ApiRequest<TransferRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Replace this participant with the specified user and/or address

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantSnippetRecordAsync

public Future<String> postConversationsCallParticipantSnippetRecordAsync(PostConversationsCallParticipantSnippetRecordRequest request,
 AsyncApiCallback<String> callback)

Start/stop the snippet recording for a participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantSnippetRecordAsync

public Future<ApiResponse<String>> postConversationsCallParticipantSnippetRecordAsync(ApiRequest<SnippetRecordingRequest> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Start/stop the snippet recording for a participant

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantVoiceConsultAsync

public Future<ConsultTransferResponse> postConversationsCallParticipantVoiceConsultAsync(PostConversationsCallParticipantVoiceConsultRequest request,
 AsyncApiCallback<ConsultTransferResponse> callback)

Initiate voice consult transfer

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantVoiceConsultAsync

public Future<ApiResponse<ConsultTransferResponse>> postConversationsCallParticipantVoiceConsultAsync(ApiRequest<ConsultTransferToAddress> request,
 AsyncApiCallback<ApiResponse<ConsultTransferResponse>> callback)

Initiate voice consult transfer

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantsAsync

public Future<Conversation> postConversationsCallParticipantsAsync(PostConversationsCallParticipantsRequest request,
 AsyncApiCallback<Conversation> callback)

Add participants to a conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantsAsync

public Future<ApiResponse<Conversation>> postConversationsCallParticipantsAsync(ApiRequest<Conversation> request,
 AsyncApiCallback<ApiResponse<Conversation>> callback)

Add participants to a conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantsUserUserIdAsync

public Future<Conversation> postConversationsCallParticipantsUserUserIdAsync(PostConversationsCallParticipantsUserUserIdRequest request,
 AsyncApiCallback<Conversation> callback)

Add participants to a conversation on behalf of a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallParticipantsUserUserIdAsync

public Future<ApiResponse<Conversation>> postConversationsCallParticipantsUserUserIdAsync(ApiRequest<Conversation> request,
 AsyncApiCallback<ApiResponse<Conversation>> callback)

Add participants to a conversation on behalf of a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallbackParticipantCommunicationWrapupAsync

public Future<Void> postConversationsCallbackParticipantCommunicationWrapupAsync(PostConversationsCallbackParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<Void> callback)

Apply wrap-up for this conversation communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallbackParticipantCommunicationWrapupAsync

public Future<ApiResponse<Void>> postConversationsCallbackParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Apply wrap-up for this conversation communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallbackParticipantReplaceAsync

public Future<Void> postConversationsCallbackParticipantReplaceAsync(PostConversationsCallbackParticipantReplaceRequest request,
 AsyncApiCallback<Void> callback)

Replace this participant with the specified user and/or address

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallbackParticipantReplaceAsync

public Future<ApiResponse<Void>> postConversationsCallbackParticipantReplaceAsync(ApiRequest<TransferRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Replace this participant with the specified user and/or address

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallbacksAsync

public Future<CreateCallbackResponse> postConversationsCallbacksAsync(PostConversationsCallbacksRequest request,
 AsyncApiCallback<CreateCallbackResponse> callback)

Create a Callback

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallbacksAsync

public Future<ApiResponse<CreateCallbackResponse>> postConversationsCallbacksAsync(ApiRequest<CreateCallbackCommand> request,
 AsyncApiCallback<ApiResponse<CreateCallbackResponse>> callback)

Create a Callback

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallbacksBulkDisconnectAsync

public Future<Void> postConversationsCallbacksBulkDisconnectAsync(PostConversationsCallbacksBulkDisconnectRequest request,
 AsyncApiCallback<Void> callback)

Disconnect multiple scheduled callbacks

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallbacksBulkDisconnectAsync

public Future<ApiResponse<Void>> postConversationsCallbacksBulkDisconnectAsync(ApiRequest<BulkCallbackDisconnectRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Disconnect multiple scheduled callbacks

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallbacksBulkUpdateAsync

public Future<BulkCallbackPatchResponse> postConversationsCallbacksBulkUpdateAsync(PostConversationsCallbacksBulkUpdateRequest request,
 AsyncApiCallback<BulkCallbackPatchResponse> callback)

Update multiple scheduled callbacks

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallbacksBulkUpdateAsync

public Future<ApiResponse<BulkCallbackPatchResponse>> postConversationsCallbacksBulkUpdateAsync(ApiRequest<BulkCallbackPatchRequest> request,
 AsyncApiCallback<ApiResponse<BulkCallbackPatchResponse>> callback)

Update multiple scheduled callbacks

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallsAsync

public Future<CreateCallResponse> postConversationsCallsAsync(PostConversationsCallsRequest request,
 AsyncApiCallback<CreateCallResponse> callback)

Create a call conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallsAsync

public Future<ApiResponse<CreateCallResponse>> postConversationsCallsAsync(ApiRequest<CreateCallRequest> request,
 AsyncApiCallback<ApiResponse<CreateCallResponse>> callback)

Create a call conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallsUserUserIdAsync

public Future<CreateCallResponse> postConversationsCallsUserUserIdAsync(PostConversationsCallsUserUserIdRequest request,
 AsyncApiCallback<CreateCallResponse> callback)

Create a call conversation on behalf of a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCallsUserUserIdAsync

public Future<ApiResponse<CreateCallResponse>> postConversationsCallsUserUserIdAsync(ApiRequest<CreateCallRequest> request,
 AsyncApiCallback<ApiResponse<CreateCallResponse>> callback)

Create a call conversation on behalf of a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsChatCommunicationMessagesAsync

public Future<WebChatMessage> postConversationsChatCommunicationMessagesAsync(PostConversationsChatCommunicationMessagesRequest request,
 AsyncApiCallback<WebChatMessage> callback)

Deprecated.

Send a message on behalf of a communication in a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsChatCommunicationMessagesAsync

public Future<ApiResponse<WebChatMessage>> postConversationsChatCommunicationMessagesAsync(ApiRequest<CreateWebChatMessageRequest> request,
 AsyncApiCallback<ApiResponse<WebChatMessage>> callback)

Deprecated.

Send a message on behalf of a communication in a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsChatCommunicationTypingAsync

public Future<WebChatTyping> postConversationsChatCommunicationTypingAsync(PostConversationsChatCommunicationTypingRequest request,
 AsyncApiCallback<WebChatTyping> callback)

Deprecated.

Send a typing-indicator on behalf of a communication in a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsChatCommunicationTypingAsync

public Future<ApiResponse<WebChatTyping>> postConversationsChatCommunicationTypingAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<WebChatTyping>> callback)

Deprecated.

Send a typing-indicator on behalf of a communication in a chat conversation. This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsChatParticipantCommunicationWrapupAsync

public Future<Void> postConversationsChatParticipantCommunicationWrapupAsync(PostConversationsChatParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsChatParticipantCommunicationWrapupAsync

public Future<ApiResponse<Void>> postConversationsChatParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsChatParticipantReplaceAsync

public Future<Void> postConversationsChatParticipantReplaceAsync(PostConversationsChatParticipantReplaceRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

Replace this participant with the specified user and/or address This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsChatParticipantReplaceAsync

public Future<ApiResponse<Void>> postConversationsChatParticipantReplaceAsync(ApiRequest<TransferRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

Replace this participant with the specified user and/or address This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsChatsAsync

public Future<ChatConversation> postConversationsChatsAsync(PostConversationsChatsRequest request,
 AsyncApiCallback<ChatConversation> callback)

Deprecated.

Create a web chat conversation This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsChatsAsync

public Future<ApiResponse<ChatConversation>> postConversationsChatsAsync(ApiRequest<CreateWebChatRequest> request,
 AsyncApiCallback<ApiResponse<ChatConversation>> callback)

Deprecated.

Create a web chat conversation This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCobrowsesessionParticipantCommunicationWrapupAsync

public Future<Void> postConversationsCobrowsesessionParticipantCommunicationWrapupAsync(PostConversationsCobrowsesessionParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCobrowsesessionParticipantCommunicationWrapupAsync

public Future<ApiResponse<Void>> postConversationsCobrowsesessionParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCobrowsesessionParticipantReplaceAsync

public Future<Void> postConversationsCobrowsesessionParticipantReplaceAsync(PostConversationsCobrowsesessionParticipantReplaceRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

Replace this participant with the specified user and/or address This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCobrowsesessionParticipantReplaceAsync

public Future<ApiResponse<Void>> postConversationsCobrowsesessionParticipantReplaceAsync(ApiRequest<TransferRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

Replace this participant with the specified user and/or address This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCustomattributesSchemasAsync

public Future<ConversationDataSchema> postConversationsCustomattributesSchemasAsync(PostConversationsCustomattributesSchemasRequest request,
 AsyncApiCallback<ConversationDataSchema> callback)

Create a schema

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCustomattributesSchemasAsync

public Future<ApiResponse<ConversationDataSchema>> postConversationsCustomattributesSchemasAsync(ApiRequest<ConversationJsonSchemaRequest> request,
 AsyncApiCallback<ApiResponse<ConversationDataSchema>> callback)

Create a schema

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCustomattributesSearchAsync

public Future<JsonSearchResponse> postConversationsCustomattributesSearchAsync(PostConversationsCustomattributesSearchRequest request,
 AsyncApiCallback<JsonSearchResponse> callback)

Search resources.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsCustomattributesSearchAsync

public Future<ApiResponse<JsonSearchResponse>> postConversationsCustomattributesSearchAsync(ApiRequest<ConversationCustomAttributesSearchRequest> request,
 AsyncApiCallback<ApiResponse<JsonSearchResponse>> callback)

Search resources.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailInboundmessagesAsync

public Future<EmailConversation> postConversationsEmailInboundmessagesAsync(PostConversationsEmailInboundmessagesRequest request,
 AsyncApiCallback<EmailConversation> callback)

Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailInboundmessagesAsync

public Future<ApiResponse<EmailConversation>> postConversationsEmailInboundmessagesAsync(ApiRequest<InboundMessageRequest> request,
 AsyncApiCallback<ApiResponse<EmailConversation>> callback)

Send an email to an external conversation. An external conversation is one where the provider is not PureCloud based. This endpoint allows the sender of the external email to reply or send a new message to the existing conversation. The new message will be treated as part of the existing conversation and chained to it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailMessagesAsync

public Future<EmailMessageReply> postConversationsEmailMessagesAsync(PostConversationsEmailMessagesRequest request,
 AsyncApiCallback<EmailMessageReply> callback)

Send an email reply

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailMessagesAsync

public Future<ApiResponse<EmailMessageReply>> postConversationsEmailMessagesAsync(ApiRequest<EmailMessage> request,
 AsyncApiCallback<ApiResponse<EmailMessageReply>> callback)

Send an email reply

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailMessagesDraftAttachmentsCopyAsync

public Future<EmailMessage> postConversationsEmailMessagesDraftAttachmentsCopyAsync(PostConversationsEmailMessagesDraftAttachmentsCopyRequest request,
 AsyncApiCallback<EmailMessage> callback)

Copy attachments from an email message to the current draft.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailMessagesDraftAttachmentsCopyAsync

public Future<ApiResponse<EmailMessage>> postConversationsEmailMessagesDraftAttachmentsCopyAsync(ApiRequest<CopyAttachmentsRequest> request,
 AsyncApiCallback<ApiResponse<EmailMessage>> callback)

Copy attachments from an email message to the current draft.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailParticipantCommunicationWrapupAsync

public Future<Void> postConversationsEmailParticipantCommunicationWrapupAsync(PostConversationsEmailParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<Void> callback)

Apply wrap-up for this conversation communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailParticipantCommunicationWrapupAsync

public Future<ApiResponse<Void>> postConversationsEmailParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Apply wrap-up for this conversation communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailParticipantReplaceAsync

public Future<Void> postConversationsEmailParticipantReplaceAsync(PostConversationsEmailParticipantReplaceRequest request,
 AsyncApiCallback<Void> callback)

Replace this participant with the specified user and/or address

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailParticipantReplaceAsync

public Future<ApiResponse<Void>> postConversationsEmailParticipantReplaceAsync(ApiRequest<TransferRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Replace this participant with the specified user and/or address

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailReconnectAsync

public Future<Void> postConversationsEmailReconnectAsync(PostConversationsEmailReconnectRequest request,
 AsyncApiCallback<Void> callback)

Reconnect the user to the most recently disconnected customer on a fully disconnected email conversation This request is not valid when using the Client Credentials OAuth grant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailReconnectAsync

public Future<ApiResponse<Void>> postConversationsEmailReconnectAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Reconnect the user to the most recently disconnected customer on a fully disconnected email conversation This request is not valid when using the Client Credentials OAuth grant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailsAsync

public Future<EmailConversation> postConversationsEmailsAsync(PostConversationsEmailsRequest request,
 AsyncApiCallback<EmailConversation> callback)

Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider. If the direction of the the request is OUTBOUND, this will create a conversation to send outbound emails on behalf of a queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailsAsync

public Future<ApiResponse<EmailConversation>> postConversationsEmailsAsync(ApiRequest<CreateEmailRequest> request,
 AsyncApiCallback<ApiResponse<EmailConversation>> callback)

Create an email conversation If the direction of the request is INBOUND, this will create an external conversation with a third party provider. If the direction of the the request is OUTBOUND, this will create a conversation to send outbound emails on behalf of a queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailsAgentlessAsync

public Future<AgentlessEmailSendResponseDto> postConversationsEmailsAgentlessAsync(PostConversationsEmailsAgentlessRequest request,
 AsyncApiCallback<AgentlessEmailSendResponseDto> callback)

Create an email conversation, per API

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsEmailsAgentlessAsync

public Future<ApiResponse<AgentlessEmailSendResponseDto>> postConversationsEmailsAgentlessAsync(ApiRequest<AgentlessEmailSendRequestDto> request,
 AsyncApiCallback<ApiResponse<AgentlessEmailSendResponseDto>> callback)

Create an email conversation, per API

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsFaxesAsync

public Future<FaxSendResponse> postConversationsFaxesAsync(PostConversationsFaxesRequest request,
 AsyncApiCallback<FaxSendResponse> callback)

Create Fax Conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsFaxesAsync

public Future<ApiResponse<FaxSendResponse>> postConversationsFaxesAsync(ApiRequest<FaxSendRequest> request,
 AsyncApiCallback<ApiResponse<FaxSendResponse>> callback)

Create Fax Conversation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsKeyconfigurationsAsync

public Future<ConversationEncryptionConfiguration> postConversationsKeyconfigurationsAsync(PostConversationsKeyconfigurationsRequest request,
 AsyncApiCallback<ConversationEncryptionConfiguration> callback)

Setup configurations for encryption key creation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsKeyconfigurationsAsync

public Future<ApiResponse<ConversationEncryptionConfiguration>> postConversationsKeyconfigurationsAsync(ApiRequest<ConversationEncryptionConfiguration> request,
 AsyncApiCallback<ApiResponse<ConversationEncryptionConfiguration>> callback)

Setup configurations for encryption key creation

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsKeyconfigurationsValidateAsync

public Future<ConversationEncryptionConfiguration> postConversationsKeyconfigurationsValidateAsync(PostConversationsKeyconfigurationsValidateRequest request,
 AsyncApiCallback<ConversationEncryptionConfiguration> callback)

Validate encryption key configurations without saving it

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsKeyconfigurationsValidateAsync

public Future<ApiResponse<ConversationEncryptionConfiguration>> postConversationsKeyconfigurationsValidateAsync(ApiRequest<ConversationEncryptionConfiguration> request,
 AsyncApiCallback<ApiResponse<ConversationEncryptionConfiguration>> callback)

Validate encryption key configurations without saving it

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageCommunicationMessagesAsync

public Future<MessageData> postConversationsMessageCommunicationMessagesAsync(PostConversationsMessageCommunicationMessagesRequest request,
 AsyncApiCallback<MessageData> callback)

Send message Send message on existing conversation/communication. Only one message body field can be accepted, per request. Example: 1 textBody, 1 mediaId, or 1 messageTemplate.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageCommunicationMessagesAsync

public Future<ApiResponse<MessageData>> postConversationsMessageCommunicationMessagesAsync(ApiRequest<AdditionalMessage> request,
 AsyncApiCallback<ApiResponse<MessageData>> callback)

Send message Send message on existing conversation/communication. Only one message body field can be accepted, per request. Example: 1 textBody, 1 mediaId, or 1 messageTemplate.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageCommunicationMessagesMediaAsync

public Future<MessageMediaData> postConversationsMessageCommunicationMessagesMediaAsync(PostConversationsMessageCommunicationMessagesMediaRequest request,
 AsyncApiCallback<MessageMediaData> callback)

Deprecated.

Create media See https://developer.genesys.cloud/api/rest/v2/conversations/messaging-media-upload for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageCommunicationMessagesMediaAsync

public Future<ApiResponse<MessageMediaData>> postConversationsMessageCommunicationMessagesMediaAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MessageMediaData>> callback)

Deprecated.

Create media See https://developer.genesys.cloud/api/rest/v2/conversations/messaging-media-upload for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageCommunicationMessagesMediaUploadsAsync

public Future<MessageMediaUploadData> postConversationsMessageCommunicationMessagesMediaUploadsAsync(PostConversationsMessageCommunicationMessagesMediaUploadsRequest request,
 AsyncApiCallback<MessageMediaUploadData> callback)

Create a URL to upload a message media file See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageCommunicationMessagesMediaUploadsAsync

public Future<ApiResponse<MessageMediaUploadData>> postConversationsMessageCommunicationMessagesMediaUploadsAsync(ApiRequest<UploadMediaRequest> request,
 AsyncApiCallback<ApiResponse<MessageMediaUploadData>> callback)

Create a URL to upload a message media file See https://developer.genesys.cloud/commdigital/digital/messagemediaupload/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageCommunicationSocialmediaMessagesAsync

public Future<SocialMediaMessageData> postConversationsMessageCommunicationSocialmediaMessagesAsync(PostConversationsMessageCommunicationSocialmediaMessagesRequest request,
 AsyncApiCallback<SocialMediaMessageData> callback)

Send a social media message Send a social media message on existing conversation/communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageCommunicationSocialmediaMessagesAsync

public Future<ApiResponse<SocialMediaMessageData>> postConversationsMessageCommunicationSocialmediaMessagesAsync(ApiRequest<AdditionalSocialMediaMessage> request,
 AsyncApiCallback<ApiResponse<SocialMediaMessageData>> callback)

Send a social media message Send a social media message on existing conversation/communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageCommunicationTypingAsync

public Future<Void> postConversationsMessageCommunicationTypingAsync(PostConversationsMessageCommunicationTypingRequest request,
 AsyncApiCallback<Void> callback)

Send message typing event Send message typing event for existing conversation/communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageCommunicationTypingAsync

public Future<ApiResponse<Void>> postConversationsMessageCommunicationTypingAsync(ApiRequest<MessageTypingEventRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Send message typing event Send message typing event for existing conversation/communication.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageInboundOpenEventAsync

public Future<OpenEventNormalizedMessage> postConversationsMessageInboundOpenEventAsync(PostConversationsMessageInboundOpenEventRequest request,
 AsyncApiCallback<OpenEventNormalizedMessage> callback)

Send an inbound Open Event Message Send an inbound event message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageInboundOpenEventAsync

public Future<ApiResponse<OpenEventNormalizedMessage>> postConversationsMessageInboundOpenEventAsync(ApiRequest<OpenInboundNormalizedEvent> request,
 AsyncApiCallback<ApiResponse<OpenEventNormalizedMessage>> callback)

Send an inbound Open Event Message Send an inbound event message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageInboundOpenMessageAsync

public Future<OpenMessageNormalizedMessage> postConversationsMessageInboundOpenMessageAsync(PostConversationsMessageInboundOpenMessageRequest request,
 AsyncApiCallback<OpenMessageNormalizedMessage> callback)

Send inbound Open Message Send an inbound message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageInboundOpenMessageAsync

public Future<ApiResponse<OpenMessageNormalizedMessage>> postConversationsMessageInboundOpenMessageAsync(ApiRequest<OpenInboundNormalizedMessage> request,
 AsyncApiCallback<ApiResponse<OpenMessageNormalizedMessage>> callback)

Send inbound Open Message Send an inbound message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageInboundOpenReceiptAsync

public Future<OpenReceiptNormalizedMessage> postConversationsMessageInboundOpenReceiptAsync(PostConversationsMessageInboundOpenReceiptRequest request,
 AsyncApiCallback<OpenReceiptNormalizedMessage> callback)

Send an inbound Open Receipt Message Send an inbound open Receipt to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageInboundOpenReceiptAsync

public Future<ApiResponse<OpenReceiptNormalizedMessage>> postConversationsMessageInboundOpenReceiptAsync(ApiRequest<OpenInboundNormalizedReceipt> request,
 AsyncApiCallback<ApiResponse<OpenReceiptNormalizedMessage>> callback)

Send an inbound Open Receipt Message Send an inbound open Receipt to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageInboundOpenStructuredResponseAsync

public Future<OpenStructuredResponseNormalizedMessage> postConversationsMessageInboundOpenStructuredResponseAsync(PostConversationsMessageInboundOpenStructuredResponseRequest request,
 AsyncApiCallback<OpenStructuredResponseNormalizedMessage> callback)

Send inbound Open Response Send an inbound response for a structured message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageInboundOpenStructuredResponseAsync

public Future<ApiResponse<OpenStructuredResponseNormalizedMessage>> postConversationsMessageInboundOpenStructuredResponseAsync(ApiRequest<OpenInboundStructuredResponseMessage> request,
 AsyncApiCallback<ApiResponse<OpenStructuredResponseNormalizedMessage>> callback)

Send inbound Open Response Send an inbound response for a structured message to an Open Messaging integration. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageMessagesBulkAsync

public Future<TextMessageListing> postConversationsMessageMessagesBulkAsync(PostConversationsMessageMessagesBulkRequest request,
 AsyncApiCallback<TextMessageListing> callback)

Get messages in batch The path parameter [conversationId] should contain the conversationId of the conversation being filtered. The body should contain the messageId(s) of messages being requested. For example: [\"a3069a33b-bbb1-4703-9d68-061d9e9db96e\", \"55bc6be3-078c-4a49-a4e6-1e05776ed7e8\"]. The max messages you can request in the body is 1,000. Best practice is to limit to only the messages you need in each request, rather than request large batches by default.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageMessagesBulkAsync

public Future<ApiResponse<TextMessageListing>> postConversationsMessageMessagesBulkAsync(ApiRequest<List<String>> request,
 AsyncApiCallback<ApiResponse<TextMessageListing>> callback)

Get messages in batch The path parameter [conversationId] should contain the conversationId of the conversation being filtered. The body should contain the messageId(s) of messages being requested. For example: [\"a3069a33b-bbb1-4703-9d68-061d9e9db96e\", \"55bc6be3-078c-4a49-a4e6-1e05776ed7e8\"]. The max messages you can request in the body is 1,000. Best practice is to limit to only the messages you need in each request, rather than request large batches by default.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageParticipantCommunicationWrapupAsync

public Future<Void> postConversationsMessageParticipantCommunicationWrapupAsync(PostConversationsMessageParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<Void> callback)

Apply wrap-up for this conversation communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageParticipantCommunicationWrapupAsync

public Future<ApiResponse<Void>> postConversationsMessageParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Apply wrap-up for this conversation communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageParticipantMonitorAsync

public Future<Void> postConversationsMessageParticipantMonitorAsync(PostConversationsMessageParticipantMonitorRequest request,
 AsyncApiCallback<Void> callback)

Listen in on the conversation from the point of view of a given participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageParticipantMonitorAsync

public Future<ApiResponse<Void>> postConversationsMessageParticipantMonitorAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Listen in on the conversation from the point of view of a given participant.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageParticipantReplaceAsync

public Future<Void> postConversationsMessageParticipantReplaceAsync(PostConversationsMessageParticipantReplaceRequest request,
 AsyncApiCallback<Void> callback)

Replace this participant with the specified user and/or address

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessageParticipantReplaceAsync

public Future<ApiResponse<Void>> postConversationsMessageParticipantReplaceAsync(ApiRequest<TransferRequest> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Replace this participant with the specified user and/or address

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagesAsync

public Future<CreateOutboundMessagingConversationResponse> postConversationsMessagesAsync(PostConversationsMessagesRequest request,
 AsyncApiCallback<CreateOutboundMessagingConversationResponse> callback)

Create an outbound messaging conversation. If there is an existing conversation between the remote address and the address associated with the queue specified in createOutboundRequest then the result of this request depends on the state of that conversation and the useExistingConversation field of createOutboundRequest. If the existing conversation is in alerting or connected state, then the request will fail. If the existing conversation is disconnected but still within the conversation window then the request will fail unless useExistingConversation is set to true.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagesAsync

public Future<ApiResponse<CreateOutboundMessagingConversationResponse>> postConversationsMessagesAsync(ApiRequest<CreateOutboundMessagingConversationRequest> request,
 AsyncApiCallback<ApiResponse<CreateOutboundMessagingConversationResponse>> callback)

Create an outbound messaging conversation. If there is an existing conversation between the remote address and the address associated with the queue specified in createOutboundRequest then the result of this request depends on the state of that conversation and the useExistingConversation field of createOutboundRequest. If the existing conversation is in alerting or connected state, then the request will fail. If the existing conversation is disconnected but still within the conversation window then the request will fail unless useExistingConversation is set to true.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagesAgentlessAsync

public Future<SendAgentlessOutboundMessageResponse> postConversationsMessagesAgentlessAsync(PostConversationsMessagesAgentlessRequest request,
 AsyncApiCallback<SendAgentlessOutboundMessageResponse> callback)

Send an agentless outbound message Send an agentless (api participant) outbound message using a client credential grant. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. If there is already a connected conversation between the 'fromAddress' and recipient specified, the 'useExistingActiveConversation' param can be used to barge in to the ongoing conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagesAgentlessAsync

public Future<ApiResponse<SendAgentlessOutboundMessageResponse>> postConversationsMessagesAgentlessAsync(ApiRequest<SendAgentlessOutboundMessageRequest> request,
 AsyncApiCallback<ApiResponse<SendAgentlessOutboundMessageResponse>> callback)

Send an agentless outbound message Send an agentless (api participant) outbound message using a client credential grant. In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. If there is already a connected conversation between the 'fromAddress' and recipient specified, the 'useExistingActiveConversation' param can be used to barge in to the ongoing conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagesInboundOpenAsync

public Future<OpenNormalizedMessage> postConversationsMessagesInboundOpenAsync(PostConversationsMessagesInboundOpenRequest request,
 AsyncApiCallback<OpenNormalizedMessage> callback)

Deprecated.

Send an inbound Open Message [This API is deprecated. Instead, use 1. POST /api/v2/conversations/messages/{integrationId}/inbound/open/event, if you want to send an inbound Open Event Message 2. POST /api/v2/conversations/messages/{integrationId}/inbound/open/message, if you want to send an inbound Open Message 3. POST /api/v2/conversations/messages/{integrationId}/inbound/open/receipt, to send an inbound Open Receipt Message] In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagesInboundOpenAsync

public Future<ApiResponse<OpenNormalizedMessage>> postConversationsMessagesInboundOpenAsync(ApiRequest<OpenNormalizedMessage> request,
 AsyncApiCallback<ApiResponse<OpenNormalizedMessage>> callback)

Deprecated.

Send an inbound Open Message [This API is deprecated. Instead, use 1. POST /api/v2/conversations/messages/{integrationId}/inbound/open/event, if you want to send an inbound Open Event Message 2. POST /api/v2/conversations/messages/{integrationId}/inbound/open/message, if you want to send an inbound Open Message 3. POST /api/v2/conversations/messages/{integrationId}/inbound/open/receipt, to send an inbound Open Receipt Message] In order to call this endpoint you will need OAuth token generated using OAuth client credentials authorized with at least messaging scope. This will either generate a new Conversation, or be a part of an existing conversation. See https://developer.genesys.cloud/api/digital/openmessaging/ for example usage.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsAppleAsync

public Future<AppleIntegration> postConversationsMessagingIntegrationsAppleAsync(PostConversationsMessagingIntegrationsAppleRequest request,
 AsyncApiCallback<AppleIntegration> callback)

Create Apple Integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsAppleAsync

public Future<ApiResponse<AppleIntegration>> postConversationsMessagingIntegrationsAppleAsync(ApiRequest<AppleIntegrationRequest> request,
 AsyncApiCallback<ApiResponse<AppleIntegration>> callback)

Create Apple Integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsFacebookAsync

public Future<FacebookIntegration> postConversationsMessagingIntegrationsFacebookAsync(PostConversationsMessagingIntegrationsFacebookRequest request,
 AsyncApiCallback<FacebookIntegration> callback)

Create a Facebook Integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsFacebookAsync

public Future<ApiResponse<FacebookIntegration>> postConversationsMessagingIntegrationsFacebookAsync(ApiRequest<FacebookIntegrationRequest> request,
 AsyncApiCallback<ApiResponse<FacebookIntegration>> callback)

Create a Facebook Integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsInstagramAsync

public Future<InstagramIntegration> postConversationsMessagingIntegrationsInstagramAsync(PostConversationsMessagingIntegrationsInstagramRequest request,
 AsyncApiCallback<InstagramIntegration> callback)

Create Instagram Integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsInstagramAsync

public Future<ApiResponse<InstagramIntegration>> postConversationsMessagingIntegrationsInstagramAsync(ApiRequest<InstagramIntegrationRequest> request,
 AsyncApiCallback<ApiResponse<InstagramIntegration>> callback)

Create Instagram Integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsOpenAsync

public Future<OpenIntegration> postConversationsMessagingIntegrationsOpenAsync(PostConversationsMessagingIntegrationsOpenRequest request,
 AsyncApiCallback<OpenIntegration> callback)

Create an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsOpenAsync

public Future<ApiResponse<OpenIntegration>> postConversationsMessagingIntegrationsOpenAsync(ApiRequest<OpenIntegrationRequest> request,
 AsyncApiCallback<ApiResponse<OpenIntegration>> callback)

Create an Open messaging integration See https://developer.genesys.cloud/api/digital/openmessaging/ for more information.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileAsync

public Future<GoogleBusinessProfileOpenIntegration> postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileAsync(PostConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileRequest request,
 AsyncApiCallback<GoogleBusinessProfileOpenIntegration> callback)

Create an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileAsync

public Future<ApiResponse<GoogleBusinessProfileOpenIntegration>> postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileAsync(ApiRequest<GoogleBusinessProfileOpenIntegrationRequest> request,
 AsyncApiCallback<ApiResponse<GoogleBusinessProfileOpenIntegration>> callback)

Create an Open messaging integration with the Google Business Profile extension See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofile is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensAsync

public Future<GoogleAuthToken> postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensAsync(PostConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensRequest request,
 AsyncApiCallback<GoogleAuthToken> callback)

Create a Google Auth Token by exchanging the one-time auth code retrieved from Google See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensAsync

public Future<ApiResponse<GoogleAuthToken>> postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokensAsync(ApiRequest<GoogleAuthTokenRequest> request,
 AsyncApiCallback<ApiResponse<GoogleAuthToken>> callback)

Create a Google Auth Token by exchanging the one-time auth code retrieved from Google See https://developer.genesys.cloud/api/digital/openmessaging/ for more information. postConversationsMessagingIntegrationsOpenExtensionsGooglebusinessprofileTokens is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsTwitterAsync

public Future<TwitterIntegration> postConversationsMessagingIntegrationsTwitterAsync(PostConversationsMessagingIntegrationsTwitterRequest request,
 AsyncApiCallback<TwitterIntegration> callback)

Create Twitter Integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsTwitterAsync

public Future<ApiResponse<TwitterIntegration>> postConversationsMessagingIntegrationsTwitterAsync(ApiRequest<TwitterIntegrationRequest> request,
 AsyncApiCallback<ApiResponse<TwitterIntegration>> callback)

Create Twitter Integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsWhatsappAsync

public Future<WhatsAppIntegration> postConversationsMessagingIntegrationsWhatsappAsync(PostConversationsMessagingIntegrationsWhatsappRequest request,
 AsyncApiCallback<WhatsAppIntegration> callback)

Deprecated.

[This API is deprecated. Use POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup instead] Create a WhatsApp Integration [This API is deprecated. Use POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup instead] You must be approved by WhatsApp to use this feature. Your approved e164-formatted phone number and valid WhatsApp certificate for your number are required. Your WhatsApp certificate must have valid base64 encoding. Please paste carefully and do not add any leading or trailing spaces. Do not alter any characters. An integration must be activated within 7 days of certificate generation. If you cannot complete the addition and activation of the number within 7 days, please obtain a new certificate before creating the integration. Integrations created with an invalid number or certificate may immediately incur additional integration fees. Please carefully enter your number and certificate as described.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsWhatsappAsync

public Future<ApiResponse<WhatsAppIntegration>> postConversationsMessagingIntegrationsWhatsappAsync(ApiRequest<WhatsAppIntegrationRequest> request,
 AsyncApiCallback<ApiResponse<WhatsAppIntegration>> callback)

Deprecated.

[This API is deprecated. Use POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup instead] Create a WhatsApp Integration [This API is deprecated. Use POST /api/v2/conversations/messaging/integrations/whatsapp/embeddedsignup instead] You must be approved by WhatsApp to use this feature. Your approved e164-formatted phone number and valid WhatsApp certificate for your number are required. Your WhatsApp certificate must have valid base64 encoding. Please paste carefully and do not add any leading or trailing spaces. Do not alter any characters. An integration must be activated within 7 days of certificate generation. If you cannot complete the addition and activation of the number within 7 days, please obtain a new certificate before creating the integration. Integrations created with an invalid number or certificate may immediately incur additional integration fees. Please carefully enter your number and certificate as described.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsWhatsappEmbeddedsignupAsync

public Future<WhatsAppIntegration> postConversationsMessagingIntegrationsWhatsappEmbeddedsignupAsync(PostConversationsMessagingIntegrationsWhatsappEmbeddedsignupRequest request,
 AsyncApiCallback<WhatsAppIntegration> callback)

Create a WhatsApp Integration using the WhatsApp embedded signup flow Use the access token returned from the embedded signup flow to obtain a list of available phone numbers that can be associated with the created integration. The returned WhatsApp integration will initially have a createStatus of Initiated until the list of available phone numbers can be obtained from the provider. Please run a GET on the created integration until it returns a createStatus of Completed, and the list of available phone numbers obtained from the provider. You can then specify one of the available phone numbers in the PATCH call on the integration to activate it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingIntegrationsWhatsappEmbeddedsignupAsync

public Future<ApiResponse<WhatsAppIntegration>> postConversationsMessagingIntegrationsWhatsappEmbeddedsignupAsync(ApiRequest<WhatsAppEmbeddedSignupIntegrationRequest> request,
 AsyncApiCallback<ApiResponse<WhatsAppIntegration>> callback)

Create a WhatsApp Integration using the WhatsApp embedded signup flow Use the access token returned from the embedded signup flow to obtain a list of available phone numbers that can be associated with the created integration. The returned WhatsApp integration will initially have a createStatus of Initiated until the list of available phone numbers can be obtained from the provider. Please run a GET on the created integration until it returns a createStatus of Completed, and the list of available phone numbers obtained from the provider. You can then specify one of the available phone numbers in the PATCH call on the integration to activate it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingSettingsAsync

public Future<MessagingSetting> postConversationsMessagingSettingsAsync(PostConversationsMessagingSettingsRequest request,
 AsyncApiCallback<MessagingSetting> callback)

Create a messaging setting

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingSettingsAsync

public Future<ApiResponse<MessagingSetting>> postConversationsMessagingSettingsAsync(ApiRequest<MessagingSettingRequest> request,
 AsyncApiCallback<ApiResponse<MessagingSetting>> callback)

Create a messaging setting

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingSupportedcontentAsync

public Future<SupportedContent> postConversationsMessagingSupportedcontentAsync(PostConversationsMessagingSupportedcontentRequest request,
 AsyncApiCallback<SupportedContent> callback)

Create a Supported Content profile

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsMessagingSupportedcontentAsync

public Future<ApiResponse<SupportedContent>> postConversationsMessagingSupportedcontentAsync(ApiRequest<SupportedContent> request,
 AsyncApiCallback<ApiResponse<SupportedContent>> callback)

Create a Supported Content profile

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsParticipantsAttributesSearchAsync

public Future<JsonCursorSearchResponse> postConversationsParticipantsAttributesSearchAsync(PostConversationsParticipantsAttributesSearchRequest request,
 AsyncApiCallback<JsonCursorSearchResponse> callback)

Search conversations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsParticipantsAttributesSearchAsync

public Future<ApiResponse<JsonCursorSearchResponse>> postConversationsParticipantsAttributesSearchAsync(ApiRequest<ConversationParticipantSearchRequest> request,
 AsyncApiCallback<ApiResponse<JsonCursorSearchResponse>> callback)

Search conversations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsScreenshareParticipantCommunicationWrapupAsync

public Future<Void> postConversationsScreenshareParticipantCommunicationWrapupAsync(PostConversationsScreenshareParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsScreenshareParticipantCommunicationWrapupAsync

public Future<ApiResponse<Void>> postConversationsScreenshareParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

Apply wrap-up for this conversation communication This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsSocialParticipantCommunicationWrapupAsync

public Future<Void> postConversationsSocialParticipantCommunicationWrapupAsync(PostConversationsSocialParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<Void> callback)

Apply wrap-up for this conversation communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsSocialParticipantCommunicationWrapupAsync

public Future<ApiResponse<Void>> postConversationsSocialParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Apply wrap-up for this conversation communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsVideoAgentconferenceCommunicationAsync

public Future<VideoConferenceDetails> postConversationsVideoAgentconferenceCommunicationAsync(PostConversationsVideoAgentconferenceCommunicationRequest request,
 AsyncApiCallback<VideoConferenceDetails> callback)

Create an Agent-Type video conference and assign an agent to it postConversationsVideoAgentconferenceCommunication is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsVideoAgentconferenceCommunicationAsync

public Future<ApiResponse<VideoConferenceDetails>> postConversationsVideoAgentconferenceCommunicationAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<VideoConferenceDetails>> callback)

Create an Agent-Type video conference and assign an agent to it postConversationsVideoAgentconferenceCommunication is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsVideoParticipantCommunicationWrapupAsync

public Future<Void> postConversationsVideoParticipantCommunicationWrapupAsync(PostConversationsVideoParticipantCommunicationWrapupRequest request,
 AsyncApiCallback<Void> callback)

Apply wrap-up for this conversation communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsVideoParticipantCommunicationWrapupAsync

public Future<ApiResponse<Void>> postConversationsVideoParticipantCommunicationWrapupAsync(ApiRequest<WrapupInput> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Apply wrap-up for this conversation communication

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsVideosMeetingsAsync

public Future<MeetingIdRecord> postConversationsVideosMeetingsAsync(PostConversationsVideosMeetingsRequest request,
 AsyncApiCallback<MeetingIdRecord> callback)

Generate a meetingId for a given conferenceId

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postConversationsVideosMeetingsAsync

public Future<ApiResponse<MeetingIdRecord>> postConversationsVideosMeetingsAsync(ApiRequest<GenerateMeetingIdRequest> request,
 AsyncApiCallback<ApiResponse<MeetingIdRecord>> callback)

Generate a meetingId for a given conferenceId

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationCustomattributesAsync

public Future<CustomAttributesIdResponse> putConversationCustomattributesAsync(PutConversationCustomattributesRequest request,
 AsyncApiCallback<CustomAttributesIdResponse> callback)

Create or update a single custom attributes record. Updating replaces all data with the provided fields.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationCustomattributesAsync

public Future<ApiResponse<CustomAttributesIdResponse>> putConversationCustomattributesAsync(ApiRequest<CustomAttributesUpdateRequest> request,
 AsyncApiCallback<ApiResponse<CustomAttributesIdResponse>> callback)

Create or update a single custom attributes record. Updating replaces all data with the provided fields.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationCustomattributesBulkAsync

public Future<CustomAttributesBulkUpdateResponseMap> putConversationCustomattributesBulkAsync(PutConversationCustomattributesBulkRequest request,
 AsyncApiCallback<CustomAttributesBulkUpdateResponseMap> callback)

Create or update a list of custom attributes records. Updating replaces all data with the provided fields.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationCustomattributesBulkAsync

public Future<ApiResponse<CustomAttributesBulkUpdateResponseMap>> putConversationCustomattributesBulkAsync(ApiRequest<List<CustomAttributesUpdateRequest>> request,
 AsyncApiCallback<ApiResponse<CustomAttributesBulkUpdateResponseMap>> callback)

Create or update a list of custom attributes records. Updating replaces all data with the provided fields.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationParticipantFlaggedreasonAsync

public Future<Void> putConversationParticipantFlaggedreasonAsync(PutConversationParticipantFlaggedreasonRequest request,
 AsyncApiCallback<Void> callback)

Set flagged reason on conversation participant to indicate bad conversation quality.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationParticipantFlaggedreasonAsync

public Future<ApiResponse<Void>> putConversationParticipantFlaggedreasonAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Set flagged reason on conversation participant to indicate bad conversation quality.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationSecureattributesAsync

public Future<String> putConversationSecureattributesAsync(PutConversationSecureattributesRequest request,
 AsyncApiCallback<String> callback)

Set the secure attributes on a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationSecureattributesAsync

public Future<ApiResponse<String>> putConversationSecureattributesAsync(ApiRequest<ConversationSecureAttributes> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Set the secure attributes on a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationTagsAsync

public Future<String> putConversationTagsAsync(PutConversationTagsRequest request,
 AsyncApiCallback<String> callback)

Update the tags on a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationTagsAsync

public Future<ApiResponse<String>> putConversationTagsAsync(ApiRequest<ConversationTagsUpdate> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Update the tags on a conversation.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsCallParticipantCommunicationUuidataAsync

public Future<Empty> putConversationsCallParticipantCommunicationUuidataAsync(PutConversationsCallParticipantCommunicationUuidataRequest request,
 AsyncApiCallback<Empty> callback)

Set uuiData to be sent on future commands.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsCallParticipantCommunicationUuidataAsync

public Future<ApiResponse<Empty>> putConversationsCallParticipantCommunicationUuidataAsync(ApiRequest<SetUuiDataRequest> request,
 AsyncApiCallback<ApiResponse<Empty>> callback)

Set uuiData to be sent on future commands.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsCallRecordingstateAsync

public Future<String> putConversationsCallRecordingstateAsync(PutConversationsCallRecordingstateRequest request,
 AsyncApiCallback<String> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsCallRecordingstateAsync

public Future<ApiResponse<String>> putConversationsCallRecordingstateAsync(ApiRequest<SetRecordingState> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsCallbackRecordingstateAsync

public Future<String> putConversationsCallbackRecordingstateAsync(PutConversationsCallbackRecordingstateRequest request,
 AsyncApiCallback<String> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsCallbackRecordingstateAsync

public Future<ApiResponse<String>> putConversationsCallbackRecordingstateAsync(ApiRequest<SetRecordingState> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsChatRecordingstateAsync

public Future<String> putConversationsChatRecordingstateAsync(PutConversationsChatRecordingstateRequest request,
 AsyncApiCallback<String> callback)

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsChatRecordingstateAsync

public Future<ApiResponse<String>> putConversationsChatRecordingstateAsync(ApiRequest<SetRecordingState> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-removal-of-acd-web-chat-version-2/.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsCobrowsesessionRecordingstateAsync

public Future<String> putConversationsCobrowsesessionRecordingstateAsync(PutConversationsCobrowsesessionRecordingstateRequest request,
 AsyncApiCallback<String> callback)

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsCobrowsesessionRecordingstateAsync

public Future<ApiResponse<String>> putConversationsCobrowsesessionRecordingstateAsync(ApiRequest<SetRecordingState> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsCustomattributesSchemaAsync

public Future<ConversationDataSchema> putConversationsCustomattributesSchemaAsync(PutConversationsCustomattributesSchemaRequest request,
 AsyncApiCallback<ConversationDataSchema> callback)

Update a schema

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsCustomattributesSchemaAsync

public Future<ApiResponse<ConversationDataSchema>> putConversationsCustomattributesSchemaAsync(ApiRequest<ConversationSchemaUpdateRequest> request,
 AsyncApiCallback<ApiResponse<ConversationDataSchema>> callback)

Update a schema

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsEmailMessagesDraftAsync

public Future<EmailMessage> putConversationsEmailMessagesDraftAsync(PutConversationsEmailMessagesDraftRequest request,
 AsyncApiCallback<EmailMessage> callback)

Update conversation draft reply

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsEmailMessagesDraftAsync

public Future<ApiResponse<EmailMessage>> putConversationsEmailMessagesDraftAsync(ApiRequest<EmailMessage> request,
 AsyncApiCallback<ApiResponse<EmailMessage>> callback)

Update conversation draft reply

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsEmailRecordingstateAsync

public Future<String> putConversationsEmailRecordingstateAsync(PutConversationsEmailRecordingstateRequest request,
 AsyncApiCallback<String> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsEmailRecordingstateAsync

public Future<ApiResponse<String>> putConversationsEmailRecordingstateAsync(ApiRequest<SetRecordingState> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsKeyconfigurationAsync

public Future<ConversationEncryptionConfiguration> putConversationsKeyconfigurationAsync(PutConversationsKeyconfigurationRequest request,
 AsyncApiCallback<ConversationEncryptionConfiguration> callback)

Update the encryption key configurations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsKeyconfigurationAsync

public Future<ApiResponse<ConversationEncryptionConfiguration>> putConversationsKeyconfigurationAsync(ApiRequest<ConversationEncryptionConfiguration> request,
 AsyncApiCallback<ApiResponse<ConversationEncryptionConfiguration>> callback)

Update the encryption key configurations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessageRecordingstateAsync

public Future<String> putConversationsMessageRecordingstateAsync(PutConversationsMessageRecordingstateRequest request,
 AsyncApiCallback<String> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessageRecordingstateAsync

public Future<ApiResponse<String>> putConversationsMessageRecordingstateAsync(ApiRequest<SetRecordingState> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdAsync

public Future<AppleIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdAsync(PutConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdRequest request,
 AsyncApiCallback<AppleIdentityResolutionConfig> callback)

Create an identity resolution settings for a Apple messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdAsync

public Future<ApiResponse<AppleIdentityResolutionConfig>> putConversationsMessagingIdentityresolutionIntegrationsAppleIntegrationIdAsync(ApiRequest<AppleIdentityResolutionConfig> request,
 AsyncApiCallback<ApiResponse<AppleIdentityResolutionConfig>> callback)

Create an identity resolution settings for a Apple messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdAsync

public Future<FacebookIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdAsync(PutConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdRequest request,
 AsyncApiCallback<FacebookIdentityResolutionConfig> callback)

Create an identity resolution settings for a Facebook messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdAsync

public Future<ApiResponse<FacebookIdentityResolutionConfig>> putConversationsMessagingIdentityresolutionIntegrationsFacebookIntegrationIdAsync(ApiRequest<FacebookIdentityResolutionConfig> request,
 AsyncApiCallback<ApiResponse<FacebookIdentityResolutionConfig>> callback)

Create an identity resolution settings for a Facebook messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdAsync

public Future<InstagramIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdAsync(PutConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdRequest request,
 AsyncApiCallback<InstagramIdentityResolutionConfig> callback)

Create identity resolution settings for an Instagram messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdAsync

public Future<ApiResponse<InstagramIdentityResolutionConfig>> putConversationsMessagingIdentityresolutionIntegrationsInstagramIntegrationIdAsync(ApiRequest<InstagramIdentityResolutionConfig> request,
 AsyncApiCallback<ApiResponse<InstagramIdentityResolutionConfig>> callback)

Create identity resolution settings for an Instagram messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdAsync

public Future<OpenMessagingIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdAsync(PutConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdRequest request,
 AsyncApiCallback<OpenMessagingIdentityResolutionConfig> callback)

Update an open messaging integration Identity Resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdAsync

public Future<ApiResponse<OpenMessagingIdentityResolutionConfig>> putConversationsMessagingIdentityresolutionIntegrationsOpenIntegrationIdAsync(ApiRequest<OpenMessagingIdentityResolutionConfig> request,
 AsyncApiCallback<ApiResponse<OpenMessagingIdentityResolutionConfig>> callback)

Update an open messaging integration Identity Resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdAsync

public Future<TwitterIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdAsync(PutConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdRequest request,
 AsyncApiCallback<TwitterIdentityResolutionConfig> callback)

Create an identity resolution settings for an X (Formally Twitter) messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdAsync

public Future<ApiResponse<TwitterIdentityResolutionConfig>> putConversationsMessagingIdentityresolutionIntegrationsTwitterIntegrationIdAsync(ApiRequest<TwitterIdentityResolutionConfig> request,
 AsyncApiCallback<ApiResponse<TwitterIdentityResolutionConfig>> callback)

Create an identity resolution settings for an X (Formally Twitter) messaging integration

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdAsync

public Future<WhatsAppIdentityResolutionConfig> putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdAsync(PutConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdRequest request,
 AsyncApiCallback<WhatsAppIdentityResolutionConfig> callback)

Update a whatsApp integration Identity Resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdAsync

public Future<ApiResponse<WhatsAppIdentityResolutionConfig>> putConversationsMessagingIdentityresolutionIntegrationsWhatsappIntegrationIdAsync(ApiRequest<WhatsAppIdentityResolutionConfig> request,
 AsyncApiCallback<ApiResponse<WhatsAppIdentityResolutionConfig>> callback)

Update a whatsApp integration Identity Resolution settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingSettingsDefaultAsync

public Future<MessagingSetting> putConversationsMessagingSettingsDefaultAsync(PutConversationsMessagingSettingsDefaultRequest request,
 AsyncApiCallback<MessagingSetting> callback)

Set the organization's default setting that may be applied to to integrations without settings When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingSettingsDefaultAsync

public Future<ApiResponse<MessagingSetting>> putConversationsMessagingSettingsDefaultAsync(ApiRequest<MessagingSettingDefaultRequest> request,
 AsyncApiCallback<ApiResponse<MessagingSetting>> callback)

Set the organization's default setting that may be applied to to integrations without settings When an integration is created a settings ID may be assigned to it. If the settings ID is not supplied, the default settings will be assigned to it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingSupportedcontentDefaultAsync

public Future<SupportedContent> putConversationsMessagingSupportedcontentDefaultAsync(PutConversationsMessagingSupportedcontentDefaultRequest request,
 AsyncApiCallback<SupportedContent> callback)

Set the organization's default supported content profile that may be assigned to an integration when it is created. When an integration is created a supported content ID may be assigned to it. If the supported content ID is not supplied, the default supported content profile will be assigned to it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingSupportedcontentDefaultAsync

public Future<ApiResponse<SupportedContent>> putConversationsMessagingSupportedcontentDefaultAsync(ApiRequest<SupportedContentReference> request,
 AsyncApiCallback<ApiResponse<SupportedContent>> callback)

Set the organization's default supported content profile that may be assigned to an integration when it is created. When an integration is created a supported content ID may be assigned to it. If the supported content ID is not supplied, the default supported content profile will be assigned to it.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingThreadingtimelineAsync

public Future<ConversationThreadingWindow> putConversationsMessagingThreadingtimelineAsync(PutConversationsMessagingThreadingtimelineRequest request,
 AsyncApiCallback<ConversationThreadingWindow> callback)

Update conversation threading window timeline for each messaging type PUT Conversation messaging threading timeline is intended to set the conversation threading settings for ALL messengerTypes. If you omit a messengerType in the request body then the setting for that messengerType will use the platform default value. The PUT replaces the existing setting(s) that were previously set for each messengerType.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsMessagingThreadingtimelineAsync

public Future<ApiResponse<ConversationThreadingWindow>> putConversationsMessagingThreadingtimelineAsync(ApiRequest<ConversationThreadingWindow> request,
 AsyncApiCallback<ApiResponse<ConversationThreadingWindow>> callback)

Update conversation threading window timeline for each messaging type PUT Conversation messaging threading timeline is intended to set the conversation threading settings for ALL messengerTypes. If you omit a messengerType in the request body then the setting for that messengerType will use the platform default value. The PUT replaces the existing setting(s) that were previously set for each messengerType.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsScreenshareRecordingstateAsync

public Future<String> putConversationsScreenshareRecordingstateAsync(PutConversationsScreenshareRecordingstateRequest request,
 AsyncApiCallback<String> callback)

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsScreenshareRecordingstateAsync

public Future<ApiResponse<String>> putConversationsScreenshareRecordingstateAsync(ApiRequest<SetRecordingState> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Deprecated.

Update a conversation by setting its recording state This endpoint is deprecated. Please see the article https://help.genesys.cloud/articles/deprecation-legacy-co-browse-and-screenshare/

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsSocialRecordingstateAsync

public Future<String> putConversationsSocialRecordingstateAsync(PutConversationsSocialRecordingstateRequest request,
 AsyncApiCallback<String> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsSocialRecordingstateAsync

public Future<ApiResponse<String>> putConversationsSocialRecordingstateAsync(ApiRequest<SetRecordingState> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsVideoRecordingstateAsync

public Future<String> putConversationsVideoRecordingstateAsync(PutConversationsVideoRecordingstateRequest request,
 AsyncApiCallback<String> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putConversationsVideoRecordingstateAsync

public Future<ApiResponse<String>> putConversationsVideoRecordingstateAsync(ApiRequest<SetRecordingState> request,
 AsyncApiCallback<ApiResponse<String>> callback)

Update a conversation by setting its recording state

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed