java.lang.Object

com.mypurecloud.sdk.v2.api.QualityApiAsync

public class QualityApiAsync extends Object

Constructor Summary

Constructors

Constructor

Description

QualityApiAsync()

QualityApiAsync(ApiClient apiClient)
Method Summary

Modifier and Type

Method

Description

Future<Void>

deleteAnalyticsEvaluationsAggregatesJobAsync(DeleteAnalyticsEvaluationsAggregatesJobRequest request, AsyncApiCallback<Void> callback)

Delete/cancel an async request for evaluation aggregates

Future<ApiResponse<Void>>

deleteAnalyticsEvaluationsAggregatesJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)

Delete/cancel an async request for evaluation aggregates

Future<Void>

deleteAnalyticsSurveysAggregatesJobAsync(DeleteAnalyticsSurveysAggregatesJobRequest request, AsyncApiCallback<Void> callback)

Delete/cancel an async request for survey aggregates

Future<ApiResponse<Void>>

deleteAnalyticsSurveysAggregatesJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)

Delete/cancel an async request for survey aggregates

Future<Calibration>

deleteQualityCalibrationAsync(DeleteQualityCalibrationRequest request, AsyncApiCallback<Calibration> callback)

Delete a calibration by id.

Future<ApiResponse<Calibration>>

deleteQualityCalibrationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Calibration>> callback)

Delete a calibration by id.

Future<EvaluationResponse>

deleteQualityConversationEvaluationAsync(DeleteQualityConversationEvaluationRequest request, AsyncApiCallback<EvaluationResponse> callback)

Delete an evaluation

Future<ApiResponse<EvaluationResponse>>

deleteQualityConversationEvaluationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationResponse>> callback)

Delete an evaluation

Future<Void>

deleteQualityFormAsync(DeleteQualityFormRequest request, AsyncApiCallback<Void> callback)

Deprecated.

Future<ApiResponse<Void>>

deleteQualityFormAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

Future<Void>

deleteQualityFormsEvaluationAsync(DeleteQualityFormsEvaluationRequest request, AsyncApiCallback<Void> callback)

Delete an evaluation form.

Future<ApiResponse<Void>>

deleteQualityFormsEvaluationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)

Delete an evaluation form.

Future<Void>

deleteQualityFormsSurveyAsync(DeleteQualityFormsSurveyRequest request, AsyncApiCallback<Void> callback)

Delete a survey form.

Future<ApiResponse<Void>>

deleteQualityFormsSurveyAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)

Delete a survey form.

Future<Void>

deleteQualityProgramAgentscoringruleAsync(DeleteQualityProgramAgentscoringruleRequest request, AsyncApiCallback<Void> callback)

Delete an Agent Scoring Rule

Future<ApiResponse<Void>>

deleteQualityProgramAgentscoringruleAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)

Delete an Agent Scoring Rule

Future<AsyncQueryStatus>

getAnalyticsEvaluationsAggregatesJobAsync(GetAnalyticsEvaluationsAggregatesJobRequest request, AsyncApiCallback<AsyncQueryStatus> callback)

Get status for async query for evaluation aggregates

Future<ApiResponse<AsyncQueryStatus>>

getAnalyticsEvaluationsAggregatesJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AsyncQueryStatus>> callback)

Get status for async query for evaluation aggregates

Future<EvaluationAsyncAggregateQueryResponse>

getAnalyticsEvaluationsAggregatesJobResultsAsync(GetAnalyticsEvaluationsAggregatesJobResultsRequest request, AsyncApiCallback<EvaluationAsyncAggregateQueryResponse> callback)

Fetch a page of results for an async aggregates query

Future<ApiResponse<EvaluationAsyncAggregateQueryResponse>>

getAnalyticsEvaluationsAggregatesJobResultsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationAsyncAggregateQueryResponse>> callback)

Fetch a page of results for an async aggregates query

Future<AsyncQueryStatus>

getAnalyticsSurveysAggregatesJobAsync(GetAnalyticsSurveysAggregatesJobRequest request, AsyncApiCallback<AsyncQueryStatus> callback)

Get status for async query for survey aggregates

Future<ApiResponse<AsyncQueryStatus>>

getAnalyticsSurveysAggregatesJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AsyncQueryStatus>> callback)

Get status for async query for survey aggregates

Future<SurveyAsyncAggregateQueryResponse>

getAnalyticsSurveysAggregatesJobResultsAsync(GetAnalyticsSurveysAggregatesJobResultsRequest request, AsyncApiCallback<SurveyAsyncAggregateQueryResponse> callback)

Fetch a page of results for an async aggregates query

Future<ApiResponse<SurveyAsyncAggregateQueryResponse>>

getAnalyticsSurveysAggregatesJobResultsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyAsyncAggregateQueryResponse>> callback)

Fetch a page of results for an async aggregates query

Future<AgentActivityEntityListing>

getQualityAgentsActivityAsync(GetQualityAgentsActivityRequest request, AsyncApiCallback<AgentActivityEntityListing> callback)

Gets a list of Agent Activities Each item on the list shows one agent's evaluation activity comprised of the number of evaluations and the highest, average, and lowest standard and critical scores, as well as a sub list showing the number and average score of evaluations for each evaluator for that agent.

Future<ApiResponse<AgentActivityEntityListing>>

getQualityAgentsActivityAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AgentActivityEntityListing>> callback)

Gets a list of Agent Activities Each item on the list shows one agent's evaluation activity comprised of the number of evaluations and the highest, average, and lowest standard and critical scores, as well as a sub list showing the number and average score of evaluations for each evaluator for that agent.

Future<Calibration>

getQualityCalibrationAsync(GetQualityCalibrationRequest request, AsyncApiCallback<Calibration> callback)

Get a calibration by id.

Future<ApiResponse<Calibration>>

getQualityCalibrationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Calibration>> callback)

Get a calibration by id.

Future<CalibrationEntityListing>

getQualityCalibrationsAsync(GetQualityCalibrationsRequest request, AsyncApiCallback<CalibrationEntityListing> callback)

Get the list of calibrations NOTE: The count for total and pageCount might not be accurate when querying for a large number of calibrations. nextUri, if present, will indicate that there are more calibrations to fetch.

Future<ApiResponse<CalibrationEntityListing>>

getQualityCalibrationsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CalibrationEntityListing>> callback)

Get the list of calibrations NOTE: The count for total and pageCount might not be accurate when querying for a large number of calibrations. nextUri, if present, will indicate that there are more calibrations to fetch.

Future<EvaluationResponse>

getQualityConversationEvaluationAsync(GetQualityConversationEvaluationRequest request, AsyncApiCallback<EvaluationResponse> callback)

Get an evaluation

Future<ApiResponse<EvaluationResponse>>

getQualityConversationEvaluationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationResponse>> callback)

Get an evaluation

Future<QualityAuditQueryExecutionStatusResponse>

getQualityConversationsAuditsQueryTransactionIdAsync(GetQualityConversationsAuditsQueryTransactionIdRequest request, AsyncApiCallback<QualityAuditQueryExecutionStatusResponse> callback)

Get status of audit query execution

Future<ApiResponse<QualityAuditQueryExecutionStatusResponse>>

getQualityConversationsAuditsQueryTransactionIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<QualityAuditQueryExecutionStatusResponse>> callback)

Get status of audit query execution

Future<QualityAuditQueryExecutionResultsResponse>

getQualityConversationsAuditsQueryTransactionIdResultsAsync(GetQualityConversationsAuditsQueryTransactionIdResultsRequest request, AsyncApiCallback<QualityAuditQueryExecutionResultsResponse> callback)

Get results of audit query

Future<ApiResponse<QualityAuditQueryExecutionResultsResponse>>

getQualityConversationsAuditsQueryTransactionIdResultsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<QualityAuditQueryExecutionResultsResponse>> callback)

Get results of audit query

Future<List<Survey>>

getQualityConversationSurveysAsync(GetQualityConversationSurveysRequest request, AsyncApiCallback<List<Survey>> callback)

Get the surveys for a conversation

Future<ApiResponse<List<Survey>>>

getQualityConversationSurveysAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<Survey>>> callback)

Get the surveys for a conversation

Future<EvaluationEntityListing>

getQualityEvaluationsQueryAsync(GetQualityEvaluationsQueryRequest request, AsyncApiCallback<EvaluationEntityListing> callback)

Queries Evaluations and returns a paged list Query params must include one of conversationId, evaluatorUserId, agentUserId or assigneeUserId.

Future<ApiResponse<EvaluationEntityListing>>

getQualityEvaluationsQueryAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationEntityListing>> callback)

Queries Evaluations and returns a paged list Query params must include one of conversationId, evaluatorUserId, agentUserId or assigneeUserId.

Future<EvaluatorActivityEntityListing>

getQualityEvaluatorsActivityAsync(GetQualityEvaluatorsActivityRequest request, AsyncApiCallback<EvaluatorActivityEntityListing> callback)

Get an evaluator activity.

Future<ApiResponse<EvaluatorActivityEntityListing>>

getQualityEvaluatorsActivityAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluatorActivityEntityListing>> callback)

Get an evaluator activity.

Future<EvaluationFormResponse>

getQualityFormAsync(GetQualityFormRequest request, AsyncApiCallback<EvaluationFormResponse> callback)

Deprecated.

Future<ApiResponse<EvaluationFormResponse>>

getQualityFormAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)

Deprecated.

Future<EvaluationFormResponseEntityListing>

getQualityFormsAsync(GetQualityFormsRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)

Deprecated.

Future<ApiResponse<EvaluationFormResponseEntityListing>>

getQualityFormsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)

Deprecated.

Future<EvaluationFormResponse>

getQualityFormsEvaluationAsync(GetQualityFormsEvaluationRequest request, AsyncApiCallback<EvaluationFormResponse> callback)

Get an evaluation form

Future<ApiResponse<EvaluationFormResponse>>

getQualityFormsEvaluationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)

Get an evaluation form

Future<EvaluationFormResponseEntityListing>

getQualityFormsEvaluationsAsync(GetQualityFormsEvaluationsRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)

Get the list of evaluation forms By default, \"published\" field is always returned as false for all evaluation forms.

Future<ApiResponse<EvaluationFormResponseEntityListing>>

getQualityFormsEvaluationsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)

Get the list of evaluation forms By default, \"published\" field is always returned as false for all evaluation forms.

Future<EvaluationFormResponseEntityListing>

getQualityFormsEvaluationsBulkAsync(GetQualityFormsEvaluationsBulkRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)

Retrieve a list of evaluation forms by their ids

Future<ApiResponse<EvaluationFormResponseEntityListing>>

getQualityFormsEvaluationsBulkAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)

Retrieve a list of evaluation forms by their ids

Future<List<EvaluationFormResponse>>

getQualityFormsEvaluationsBulkContextsAsync(GetQualityFormsEvaluationsBulkContextsRequest request, AsyncApiCallback<List<EvaluationFormResponse>> callback)

Retrieve a list of the latest published evaluation form versions by context ids

Future<ApiResponse<List<EvaluationFormResponse>>>

getQualityFormsEvaluationsBulkContextsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<EvaluationFormResponse>>> callback)

Retrieve a list of the latest published evaluation form versions by context ids

Future<EvaluationFormResponseEntityListing>

getQualityFormsEvaluationVersionsAsync(GetQualityFormsEvaluationVersionsRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)

Gets all the revisions for a specific evaluation.

Future<ApiResponse<EvaluationFormResponseEntityListing>>

getQualityFormsEvaluationVersionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)

Gets all the revisions for a specific evaluation.

Future<SurveyForm>

getQualityFormsSurveyAsync(GetQualityFormsSurveyRequest request, AsyncApiCallback<SurveyForm> callback)

Get a survey form

Future<ApiResponse<SurveyForm>>

getQualityFormsSurveyAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyForm>> callback)

Get a survey form

Future<SurveyFormEntityListing>

getQualityFormsSurveysAsync(GetQualityFormsSurveysRequest request, AsyncApiCallback<SurveyFormEntityListing> callback)

Get the list of survey forms.

Future<ApiResponse<SurveyFormEntityListing>>

getQualityFormsSurveysAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyFormEntityListing>> callback)

Get the list of survey forms.

Future<SurveyFormEntityListing>

getQualityFormsSurveysBulkAsync(GetQualityFormsSurveysBulkRequest request, AsyncApiCallback<SurveyFormEntityListing> callback)

Retrieve a list of survey forms by their ids

Future<ApiResponse<SurveyFormEntityListing>>

getQualityFormsSurveysBulkAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyFormEntityListing>> callback)

Retrieve a list of survey forms by their ids

Future<List<SurveyForm>>

getQualityFormsSurveysBulkContextsAsync(GetQualityFormsSurveysBulkContextsRequest request, AsyncApiCallback<List<SurveyForm>> callback)

Retrieve a list of the latest form versions by context ids

Future<ApiResponse<List<SurveyForm>>>

getQualityFormsSurveysBulkContextsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<SurveyForm>>> callback)

Retrieve a list of the latest form versions by context ids

Future<SurveyFormEntityListing>

getQualityFormsSurveyVersionsAsync(GetQualityFormsSurveyVersionsRequest request, AsyncApiCallback<SurveyFormEntityListing> callback)

Gets all the revisions for a specific survey.

Future<ApiResponse<SurveyFormEntityListing>>

getQualityFormsSurveyVersionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyFormEntityListing>> callback)

Gets all the revisions for a specific survey.

Future<EvaluationFormResponseEntityListing>

getQualityFormVersionsAsync(GetQualityFormVersionsRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)

Deprecated.

Future<ApiResponse<EvaluationFormResponseEntityListing>>

getQualityFormVersionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)

Deprecated.

Future<AgentScoringRule>

getQualityProgramAgentscoringruleAsync(GetQualityProgramAgentscoringruleRequest request, AsyncApiCallback<AgentScoringRule> callback)

Get an Agent Scoring Rule

Future<ApiResponse<AgentScoringRule>>

getQualityProgramAgentscoringruleAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AgentScoringRule>> callback)

Get an Agent Scoring Rule

Future<AgentScoringRuleEntityListing>

getQualityProgramAgentscoringrulesAsync(GetQualityProgramAgentscoringrulesRequest request, AsyncApiCallback<AgentScoringRuleEntityListing> callback)

Get Agent Scoring Rules for a program

Future<ApiResponse<AgentScoringRuleEntityListing>>

getQualityProgramAgentscoringrulesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AgentScoringRuleEntityListing>> callback)

Get Agent Scoring Rules for a program

Future<EvaluationFormResponse>

getQualityPublishedformAsync(GetQualityPublishedformRequest request, AsyncApiCallback<EvaluationFormResponse> callback)

Deprecated.

Future<ApiResponse<EvaluationFormResponse>>

getQualityPublishedformAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)

Deprecated.

Future<EvaluationFormResponseEntityListing>

getQualityPublishedformsAsync(GetQualityPublishedformsRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)

Deprecated.

Future<ApiResponse<EvaluationFormResponseEntityListing>>

getQualityPublishedformsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)

Deprecated.

Future<EvaluationFormResponse>

getQualityPublishedformsEvaluationAsync(GetQualityPublishedformsEvaluationRequest request, AsyncApiCallback<EvaluationFormResponse> callback)

Get the most recent published version of an evaluation form.

Future<ApiResponse<EvaluationFormResponse>>

getQualityPublishedformsEvaluationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)

Get the most recent published version of an evaluation form.

Future<EvaluationFormResponseEntityListing>

getQualityPublishedformsEvaluationsAsync(GetQualityPublishedformsEvaluationsRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)

Get the published evaluation forms.

Future<ApiResponse<EvaluationFormResponseEntityListing>>

getQualityPublishedformsEvaluationsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)

Get the published evaluation forms.

Future<SurveyForm>

getQualityPublishedformsSurveyAsync(GetQualityPublishedformsSurveyRequest request, AsyncApiCallback<SurveyForm> callback)

Get the most recent published version of a survey form.

Future<ApiResponse<SurveyForm>>

getQualityPublishedformsSurveyAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyForm>> callback)

Get the most recent published version of a survey form.

Future<SurveyFormEntityListing>

getQualityPublishedformsSurveysAsync(GetQualityPublishedformsSurveysRequest request, AsyncApiCallback<SurveyFormEntityListing> callback)

Get the published survey forms.

Future<ApiResponse<SurveyFormEntityListing>>

getQualityPublishedformsSurveysAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyFormEntityListing>> callback)

Get the published survey forms.

Future<Survey>

getQualitySurveyAsync(GetQualitySurveyRequest request, AsyncApiCallback<Survey> callback)

Get a survey for a conversation

Future<ApiResponse<Survey>>

getQualitySurveyAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Survey>> callback)

Get a survey for a conversation

Future<ScorableSurvey>

getQualitySurveysScorableAsync(GetQualitySurveysScorableRequest request, AsyncApiCallback<ScorableSurvey> callback)

Get a survey as an end-customer, for the purposes of scoring it.

Future<ApiResponse<ScorableSurvey>>

getQualitySurveysScorableAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ScorableSurvey>> callback)

Get a survey as an end-customer, for the purposes of scoring it.

Future<SurveyForm>

patchQualityFormsSurveyAsync(PatchQualityFormsSurveyRequest request, AsyncApiCallback<SurveyForm> callback)

Disable a particular version of a survey form and invalidates any invitations that have already been sent to customers using this version of the form.

Future<ApiResponse<SurveyForm>>

patchQualityFormsSurveyAsync(ApiRequest<SurveyForm> request, AsyncApiCallback<ApiResponse<SurveyForm>> callback)

Disable a particular version of a survey form and invalidates any invitations that have already been sent to customers using this version of the form.

Future<AsyncQueryResponse>

postAnalyticsEvaluationsAggregatesJobsAsync(PostAnalyticsEvaluationsAggregatesJobsRequest request, AsyncApiCallback<AsyncQueryResponse> callback)

Query for evaluation aggregates asynchronously

Future<ApiResponse<AsyncQueryResponse>>

postAnalyticsEvaluationsAggregatesJobsAsync(ApiRequest<EvaluationAsyncAggregationQuery> request, AsyncApiCallback<ApiResponse<AsyncQueryResponse>> callback)

Query for evaluation aggregates asynchronously

Future<EvaluationAggregateQueryResponse>

postAnalyticsEvaluationsAggregatesQueryAsync(PostAnalyticsEvaluationsAggregatesQueryRequest request, AsyncApiCallback<EvaluationAggregateQueryResponse> callback)

Query for evaluation aggregates

Future<ApiResponse<EvaluationAggregateQueryResponse>>

postAnalyticsEvaluationsAggregatesQueryAsync(ApiRequest<EvaluationAggregationQuery> request, AsyncApiCallback<ApiResponse<EvaluationAggregateQueryResponse>> callback)

Query for evaluation aggregates

Future<AsyncQueryResponse>

postAnalyticsSurveysAggregatesJobsAsync(PostAnalyticsSurveysAggregatesJobsRequest request, AsyncApiCallback<AsyncQueryResponse> callback)

Query for survey aggregates asynchronously

Future<ApiResponse<AsyncQueryResponse>>

postAnalyticsSurveysAggregatesJobsAsync(ApiRequest<SurveyAsyncAggregationQuery> request, AsyncApiCallback<ApiResponse<AsyncQueryResponse>> callback)

Query for survey aggregates asynchronously

Future<SurveyAggregateQueryResponse>

postAnalyticsSurveysAggregatesQueryAsync(PostAnalyticsSurveysAggregatesQueryRequest request, AsyncApiCallback<SurveyAggregateQueryResponse> callback)

Query for survey aggregates

Future<ApiResponse<SurveyAggregateQueryResponse>>

postAnalyticsSurveysAggregatesQueryAsync(ApiRequest<SurveyAggregationQuery> request, AsyncApiCallback<ApiResponse<SurveyAggregateQueryResponse>> callback)

Query for survey aggregates

Future<Calibration>

postQualityCalibrationsAsync(PostQualityCalibrationsRequest request, AsyncApiCallback<Calibration> callback)

Create a calibration

Future<ApiResponse<Calibration>>

postQualityCalibrationsAsync(ApiRequest<CalibrationCreate> request, AsyncApiCallback<ApiResponse<Calibration>> callback)

Create a calibration

Future<Evaluation>

postQualityConversationEvaluationsAsync(PostQualityConversationEvaluationsRequest request, AsyncApiCallback<Evaluation> callback)

Create an evaluation

Future<ApiResponse<Evaluation>>

postQualityConversationEvaluationsAsync(ApiRequest<EvaluationCreateBody> request, AsyncApiCallback<ApiResponse<Evaluation>> callback)

Create an evaluation

Future<QualityAuditQueryExecutionStatusResponse>

postQualityConversationsAuditsQueryAsync(PostQualityConversationsAuditsQueryRequest request, AsyncApiCallback<QualityAuditQueryExecutionStatusResponse> callback)

Create audit query execution

Future<ApiResponse<QualityAuditQueryExecutionStatusResponse>>

postQualityConversationsAuditsQueryAsync(ApiRequest<QMAuditQueryRequest> request, AsyncApiCallback<ApiResponse<QualityAuditQueryExecutionStatusResponse>> callback)

Create audit query execution

Future<EvaluationAggregateQueryResponse>

postQualityEvaluationsAggregatesQueryMeAsync(PostQualityEvaluationsAggregatesQueryMeRequest request, AsyncApiCallback<EvaluationAggregateQueryResponse> callback)

Query for evaluation aggregates for the current user

Future<ApiResponse<EvaluationAggregateQueryResponse>>

postQualityEvaluationsAggregatesQueryMeAsync(ApiRequest<EvaluationAggregationQueryMe> request, AsyncApiCallback<ApiResponse<EvaluationAggregateQueryResponse>> callback)

Query for evaluation aggregates for the current user

Future<EvaluationScoringSet>

postQualityEvaluationsScoringAsync(PostQualityEvaluationsScoringRequest request, AsyncApiCallback<EvaluationScoringSet> callback)

Score evaluation

Future<ApiResponse<EvaluationScoringSet>>

postQualityEvaluationsScoringAsync(ApiRequest<EvaluationFormAndScoringSet> request, AsyncApiCallback<ApiResponse<EvaluationScoringSet>> callback)

Score evaluation

Future<EvaluationSearchResponse>

postQualityEvaluationsSearchAsync(PostQualityEvaluationsSearchRequest request, AsyncApiCallback<EvaluationSearchResponse> callback)

Search evaluations based along specified criteria Search Rules: 1.

Future<ApiResponse<EvaluationSearchResponse>>

postQualityEvaluationsSearchAsync(ApiRequest<EvaluationSearchRequestDTO> request, AsyncApiCallback<ApiResponse<EvaluationSearchResponse>> callback)

Search evaluations based along specified criteria Search Rules: 1.

Future<EvaluationFormResponse>

postQualityFormsAsync(PostQualityFormsRequest request, AsyncApiCallback<EvaluationFormResponse> callback)

Deprecated.

Future<ApiResponse<EvaluationFormResponse>>

postQualityFormsAsync(ApiRequest<EvaluationForm> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)

Deprecated.

Future<EvaluationFormResponse>

postQualityFormsEvaluationsAsync(PostQualityFormsEvaluationsRequest request, AsyncApiCallback<EvaluationFormResponse> callback)

Create an evaluation form.

Future<ApiResponse<EvaluationFormResponse>>

postQualityFormsEvaluationsAsync(ApiRequest<EvaluationForm> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)

Create an evaluation form.

Future<SurveyForm>

postQualityFormsSurveysAsync(PostQualityFormsSurveysRequest request, AsyncApiCallback<SurveyForm> callback)

Create a survey form.

Future<ApiResponse<SurveyForm>>

postQualityFormsSurveysAsync(ApiRequest<SurveyForm> request, AsyncApiCallback<ApiResponse<SurveyForm>> callback)

Create a survey form.

Future<AgentScoringRule>

postQualityProgramAgentscoringrulesAsync(PostQualityProgramAgentscoringrulesRequest request, AsyncApiCallback<AgentScoringRule> callback)

Create an Agent Scoring Rule Creates a new Agent Scoring Rule for AI-powered automated evaluation of agent interactions.

Future<ApiResponse<AgentScoringRule>>

postQualityProgramAgentscoringrulesAsync(ApiRequest<AgentScoringRule> request, AsyncApiCallback<ApiResponse<AgentScoringRule>> callback)

Create an Agent Scoring Rule Creates a new Agent Scoring Rule for AI-powered automated evaluation of agent interactions.

Future<EvaluationFormResponse>

postQualityPublishedformsAsync(PostQualityPublishedformsRequest request, AsyncApiCallback<EvaluationFormResponse> callback)

Deprecated.

Future<ApiResponse<EvaluationFormResponse>>

postQualityPublishedformsAsync(ApiRequest<PublishForm> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)

Deprecated.

Future<EvaluationFormResponse>

postQualityPublishedformsEvaluationsAsync(PostQualityPublishedformsEvaluationsRequest request, AsyncApiCallback<EvaluationFormResponse> callback)

Publish an evaluation form.

Future<ApiResponse<EvaluationFormResponse>>

postQualityPublishedformsEvaluationsAsync(ApiRequest<PublishForm> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)

Publish an evaluation form.

Future<SurveyForm>

postQualityPublishedformsSurveysAsync(PostQualityPublishedformsSurveysRequest request, AsyncApiCallback<SurveyForm> callback)

Publish a survey form.

Future<ApiResponse<SurveyForm>>

postQualityPublishedformsSurveysAsync(ApiRequest<PublishForm> request, AsyncApiCallback<ApiResponse<SurveyForm>> callback)

Publish a survey form.

Future<CreateSurveyResponse>

postQualitySurveysAsync(PostQualitySurveysRequest request, AsyncApiCallback<CreateSurveyResponse> callback)

Create a survey for a conversation

Future<ApiResponse<CreateSurveyResponse>>

postQualitySurveysAsync(ApiRequest<CreateSurveyRequest> request, AsyncApiCallback<ApiResponse<CreateSurveyResponse>> callback)

Create a survey for a conversation

Future<SurveyScoringSet>

postQualitySurveysScoringAsync(PostQualitySurveysScoringRequest request, AsyncApiCallback<SurveyScoringSet> callback)

Score survey

Future<ApiResponse<SurveyScoringSet>>

postQualitySurveysScoringAsync(ApiRequest<SurveyFormAndScoringSet> request, AsyncApiCallback<ApiResponse<SurveyScoringSet>> callback)

Score survey

Future<Calibration>

putQualityCalibrationAsync(PutQualityCalibrationRequest request, AsyncApiCallback<Calibration> callback)

Update a calibration to the specified calibration via PUT.

Future<ApiResponse<Calibration>>

putQualityCalibrationAsync(ApiRequest<Calibration> request, AsyncApiCallback<ApiResponse<Calibration>> callback)

Update a calibration to the specified calibration via PUT.

Future<EvaluationResponse>

putQualityConversationEvaluationAsync(PutQualityConversationEvaluationRequest request, AsyncApiCallback<EvaluationResponse> callback)

Update an evaluation The quality:evaluation:edit permission allows modification of most fields, while the quality:evaluation:editScore permission allows an evaluator to change just the question scores, and the quality:evaluation:editAgentSignoff permission allows an agent to change the agent comments and sign off on the evaluation. authorizedActions is not returned for this PUT request, and is only returned for GET requests to this endpoint.

Future<ApiResponse<EvaluationResponse>>

putQualityConversationEvaluationAsync(ApiRequest<Evaluation> request, AsyncApiCallback<ApiResponse<EvaluationResponse>> callback)

Update an evaluation The quality:evaluation:edit permission allows modification of most fields, while the quality:evaluation:editScore permission allows an evaluator to change just the question scores, and the quality:evaluation:editAgentSignoff permission allows an agent to change the agent comments and sign off on the evaluation. authorizedActions is not returned for this PUT request, and is only returned for GET requests to this endpoint.

Future<EvaluationFormResponse>

putQualityFormAsync(PutQualityFormRequest request, AsyncApiCallback<EvaluationFormResponse> callback)

Deprecated.

Future<ApiResponse<EvaluationFormResponse>>

putQualityFormAsync(ApiRequest<EvaluationForm> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)

Deprecated.

Future<AiScoringSettings>

putQualityFormsEvaluationAiscoringSettingsAsync(PutQualityFormsEvaluationAiscoringSettingsRequest request, AsyncApiCallback<AiScoringSettings> callback)

Update the AI Scoring settings of an evaluation form.

Future<ApiResponse<AiScoringSettings>>

putQualityFormsEvaluationAiscoringSettingsAsync(ApiRequest<AiScoringSettings> request, AsyncApiCallback<ApiResponse<AiScoringSettings>> callback)

Update the AI Scoring settings of an evaluation form.

Future<EvaluationFormResponse>

putQualityFormsEvaluationAsync(PutQualityFormsEvaluationRequest request, AsyncApiCallback<EvaluationFormResponse> callback)

Update an evaluation form.

Future<ApiResponse<EvaluationFormResponse>>

putQualityFormsEvaluationAsync(ApiRequest<EvaluationForm> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)

Update an evaluation form.

Future<SurveyForm>

putQualityFormsSurveyAsync(PutQualityFormsSurveyRequest request, AsyncApiCallback<SurveyForm> callback)

Update a survey form.

Future<ApiResponse<SurveyForm>>

putQualityFormsSurveyAsync(ApiRequest<SurveyForm> request, AsyncApiCallback<ApiResponse<SurveyForm>> callback)

Update a survey form.

Future<AgentScoringRule>

putQualityProgramAgentscoringruleAsync(PutQualityProgramAgentscoringruleRequest request, AsyncApiCallback<AgentScoringRule> callback)

Update an Agent Scoring Rule

Future<ApiResponse<AgentScoringRule>>

putQualityProgramAgentscoringruleAsync(ApiRequest<AgentScoringRule> request, AsyncApiCallback<ApiResponse<AgentScoringRule>> callback)

Update an Agent Scoring Rule

Future<ScorableSurvey>

putQualitySurveysScorableAsync(PutQualitySurveysScorableRequest request, AsyncApiCallback<ScorableSurvey> callback)

Update a survey as an end-customer, for the purposes of scoring it.

Future<ApiResponse<ScorableSurvey>>

putQualitySurveysScorableAsync(ApiRequest<ScorableSurvey> request, AsyncApiCallback<ApiResponse<ScorableSurvey>> callback)

Update a survey as an end-customer, for the purposes of scoring it.

Methods inherited from class java.lang.Object
clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details
- QualityApiAsync
  
  public QualityApiAsync()
- QualityApiAsync
  
  public QualityApiAsync(ApiClient apiClient)
Method Details
- deleteAnalyticsEvaluationsAggregatesJobAsync
  
  public Future<Void> deleteAnalyticsEvaluationsAggregatesJobAsync(DeleteAnalyticsEvaluationsAggregatesJobRequest request, AsyncApiCallback<Void> callback)
  
  Delete/cancel an async request for evaluation aggregates
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteAnalyticsEvaluationsAggregatesJobAsync
  
  public Future<ApiResponse<Void>> deleteAnalyticsEvaluationsAggregatesJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)
  
  Delete/cancel an async request for evaluation aggregates
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteAnalyticsSurveysAggregatesJobAsync
  
  public Future<Void> deleteAnalyticsSurveysAggregatesJobAsync(DeleteAnalyticsSurveysAggregatesJobRequest request, AsyncApiCallback<Void> callback)
  
  Delete/cancel an async request for survey aggregates
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteAnalyticsSurveysAggregatesJobAsync
  
  public Future<ApiResponse<Void>> deleteAnalyticsSurveysAggregatesJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)
  
  Delete/cancel an async request for survey aggregates
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteQualityCalibrationAsync
  
  public Future<Calibration> deleteQualityCalibrationAsync(DeleteQualityCalibrationRequest request, AsyncApiCallback<Calibration> callback)
  
  Delete a calibration by id.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteQualityCalibrationAsync
  
  public Future<ApiResponse<Calibration>> deleteQualityCalibrationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Calibration>> callback)
  
  Delete a calibration by id.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteQualityConversationEvaluationAsync
  
  public Future<EvaluationResponse> deleteQualityConversationEvaluationAsync(DeleteQualityConversationEvaluationRequest request, AsyncApiCallback<EvaluationResponse> callback)
  
  Delete an evaluation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteQualityConversationEvaluationAsync
  
  public Future<ApiResponse<EvaluationResponse>> deleteQualityConversationEvaluationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationResponse>> callback)
  
  Delete an evaluation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteQualityFormAsync
  
  public Future<Void> deleteQualityFormAsync(DeleteQualityFormRequest request, AsyncApiCallback<Void> callback)
  
  Deprecated.
  
  Delete an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteQualityFormAsync
  
  public Future<ApiResponse<Void>> deleteQualityFormAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)
  
  Deprecated.
  
  Delete an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteQualityFormsEvaluationAsync
  
  public Future<Void> deleteQualityFormsEvaluationAsync(DeleteQualityFormsEvaluationRequest request, AsyncApiCallback<Void> callback)
  
  Delete an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteQualityFormsEvaluationAsync
  
  public Future<ApiResponse<Void>> deleteQualityFormsEvaluationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)
  
  Delete an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteQualityFormsSurveyAsync
  
  public Future<Void> deleteQualityFormsSurveyAsync(DeleteQualityFormsSurveyRequest request, AsyncApiCallback<Void> callback)
  
  Delete a survey form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteQualityFormsSurveyAsync
  
  public Future<ApiResponse<Void>> deleteQualityFormsSurveyAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)
  
  Delete a survey form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteQualityProgramAgentscoringruleAsync
  
  public Future<Void> deleteQualityProgramAgentscoringruleAsync(DeleteQualityProgramAgentscoringruleRequest request, AsyncApiCallback<Void> callback)
  
  Delete an Agent Scoring Rule
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- deleteQualityProgramAgentscoringruleAsync
  
  public Future<ApiResponse<Void>> deleteQualityProgramAgentscoringruleAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)
  
  Delete an Agent Scoring Rule
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getAnalyticsEvaluationsAggregatesJobAsync
  
  public Future<AsyncQueryStatus> getAnalyticsEvaluationsAggregatesJobAsync(GetAnalyticsEvaluationsAggregatesJobRequest request, AsyncApiCallback<AsyncQueryStatus> callback)
  
  Get status for async query for evaluation aggregates
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getAnalyticsEvaluationsAggregatesJobAsync
  
  public Future<ApiResponse<AsyncQueryStatus>> getAnalyticsEvaluationsAggregatesJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AsyncQueryStatus>> callback)
  
  Get status for async query for evaluation aggregates
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getAnalyticsEvaluationsAggregatesJobResultsAsync
  
  public Future<EvaluationAsyncAggregateQueryResponse> getAnalyticsEvaluationsAggregatesJobResultsAsync(GetAnalyticsEvaluationsAggregatesJobResultsRequest request, AsyncApiCallback<EvaluationAsyncAggregateQueryResponse> callback)
  
  Fetch a page of results for an async aggregates query
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getAnalyticsEvaluationsAggregatesJobResultsAsync
  
  public Future<ApiResponse<EvaluationAsyncAggregateQueryResponse>> getAnalyticsEvaluationsAggregatesJobResultsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationAsyncAggregateQueryResponse>> callback)
  
  Fetch a page of results for an async aggregates query
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getAnalyticsSurveysAggregatesJobAsync
  
  public Future<AsyncQueryStatus> getAnalyticsSurveysAggregatesJobAsync(GetAnalyticsSurveysAggregatesJobRequest request, AsyncApiCallback<AsyncQueryStatus> callback)
  
  Get status for async query for survey aggregates
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getAnalyticsSurveysAggregatesJobAsync
  
  public Future<ApiResponse<AsyncQueryStatus>> getAnalyticsSurveysAggregatesJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AsyncQueryStatus>> callback)
  
  Get status for async query for survey aggregates
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getAnalyticsSurveysAggregatesJobResultsAsync
  
  public Future<SurveyAsyncAggregateQueryResponse> getAnalyticsSurveysAggregatesJobResultsAsync(GetAnalyticsSurveysAggregatesJobResultsRequest request, AsyncApiCallback<SurveyAsyncAggregateQueryResponse> callback)
  
  Fetch a page of results for an async aggregates query
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getAnalyticsSurveysAggregatesJobResultsAsync
  
  public Future<ApiResponse<SurveyAsyncAggregateQueryResponse>> getAnalyticsSurveysAggregatesJobResultsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyAsyncAggregateQueryResponse>> callback)
  
  Fetch a page of results for an async aggregates query
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityAgentsActivityAsync
  
  public Future<AgentActivityEntityListing> getQualityAgentsActivityAsync(GetQualityAgentsActivityRequest request, AsyncApiCallback<AgentActivityEntityListing> callback)
  
  Gets a list of Agent Activities Each item on the list shows one agent's evaluation activity comprised of the number of evaluations and the highest, average, and lowest standard and critical scores, as well as a sub list showing the number and average score of evaluations for each evaluator for that agent. evaluatorUserId, startTime, and endTime are all filtering criteria. If specified, the only evaluations used to compile the agent activity response will be ones that match the filtering criteria. agentUserId, name, group, and agentTeamId are all agent selection criteria. criteria. If one or more agent selection criteria are specified, then the returned activity will include users that match the criteria even if those users did not have any agent activity or evaluations that do not match any filtering criteria. If no agent selection criteria are specified but an evaluatorUserId is, then the returned activity will be only for those agents that had evaluations where the evaluator is the evaluatorUserId. If no agent selection criteria are specified and no evaluatorUserId is specified, then the returned activity will be for all users
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityAgentsActivityAsync
  
  public Future<ApiResponse<AgentActivityEntityListing>> getQualityAgentsActivityAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AgentActivityEntityListing>> callback)
  
  Gets a list of Agent Activities Each item on the list shows one agent's evaluation activity comprised of the number of evaluations and the highest, average, and lowest standard and critical scores, as well as a sub list showing the number and average score of evaluations for each evaluator for that agent. evaluatorUserId, startTime, and endTime are all filtering criteria. If specified, the only evaluations used to compile the agent activity response will be ones that match the filtering criteria. agentUserId, name, group, and agentTeamId are all agent selection criteria. criteria. If one or more agent selection criteria are specified, then the returned activity will include users that match the criteria even if those users did not have any agent activity or evaluations that do not match any filtering criteria. If no agent selection criteria are specified but an evaluatorUserId is, then the returned activity will be only for those agents that had evaluations where the evaluator is the evaluatorUserId. If no agent selection criteria are specified and no evaluatorUserId is specified, then the returned activity will be for all users
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityCalibrationAsync
  
  public Future<Calibration> getQualityCalibrationAsync(GetQualityCalibrationRequest request, AsyncApiCallback<Calibration> callback)
  
  Get a calibration by id. Requires either calibrator id or conversation id
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityCalibrationAsync
  
  public Future<ApiResponse<Calibration>> getQualityCalibrationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Calibration>> callback)
  
  Get a calibration by id. Requires either calibrator id or conversation id
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityCalibrationsAsync
  
  public Future<CalibrationEntityListing> getQualityCalibrationsAsync(GetQualityCalibrationsRequest request, AsyncApiCallback<CalibrationEntityListing> callback)
  
  Get the list of calibrations NOTE: The count for total and pageCount might not be accurate when querying for a large number of calibrations. nextUri, if present, will indicate that there are more calibrations to fetch.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityCalibrationsAsync
  
  public Future<ApiResponse<CalibrationEntityListing>> getQualityCalibrationsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<CalibrationEntityListing>> callback)
  
  Get the list of calibrations NOTE: The count for total and pageCount might not be accurate when querying for a large number of calibrations. nextUri, if present, will indicate that there are more calibrations to fetch.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityConversationEvaluationAsync
  
  public Future<EvaluationResponse> getQualityConversationEvaluationAsync(GetQualityConversationEvaluationRequest request, AsyncApiCallback<EvaluationResponse> callback)
  
  Get an evaluation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityConversationEvaluationAsync
  
  public Future<ApiResponse<EvaluationResponse>> getQualityConversationEvaluationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationResponse>> callback)
  
  Get an evaluation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityConversationSurveysAsync
  
  public Future<List<Survey>> getQualityConversationSurveysAsync(GetQualityConversationSurveysRequest request, AsyncApiCallback<List<Survey>> callback)
  
  Get the surveys for a conversation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityConversationSurveysAsync
  
  public Future<ApiResponse<List<Survey>>> getQualityConversationSurveysAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<Survey>>> callback)
  
  Get the surveys for a conversation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityConversationsAuditsQueryTransactionIdAsync
  
  public Future<QualityAuditQueryExecutionStatusResponse> getQualityConversationsAuditsQueryTransactionIdAsync(GetQualityConversationsAuditsQueryTransactionIdRequest request, AsyncApiCallback<QualityAuditQueryExecutionStatusResponse> callback)
  
  Get status of audit query execution
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityConversationsAuditsQueryTransactionIdAsync
  
  public Future<ApiResponse<QualityAuditQueryExecutionStatusResponse>> getQualityConversationsAuditsQueryTransactionIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<QualityAuditQueryExecutionStatusResponse>> callback)
  
  Get status of audit query execution
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityConversationsAuditsQueryTransactionIdResultsAsync
  
  public Future<QualityAuditQueryExecutionResultsResponse> getQualityConversationsAuditsQueryTransactionIdResultsAsync(GetQualityConversationsAuditsQueryTransactionIdResultsRequest request, AsyncApiCallback<QualityAuditQueryExecutionResultsResponse> callback)
  
  Get results of audit query
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityConversationsAuditsQueryTransactionIdResultsAsync
  
  public Future<ApiResponse<QualityAuditQueryExecutionResultsResponse>> getQualityConversationsAuditsQueryTransactionIdResultsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<QualityAuditQueryExecutionResultsResponse>> callback)
  
  Get results of audit query
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityEvaluationsQueryAsync
  
  public Future<EvaluationEntityListing> getQualityEvaluationsQueryAsync(GetQualityEvaluationsQueryRequest request, AsyncApiCallback<EvaluationEntityListing> callback)
  
  Queries Evaluations and returns a paged list Query params must include one of conversationId, evaluatorUserId, agentUserId or assigneeUserId. When querying by agentUserId (and not conversationId or evaluatorUserId), the results are sorted by release date. Evaluations set to 'Never Release' are omitted in this case. When querying by evaluatorUserId or conversationId (including when combined with agentUserId), the results are sorted by assigned date. NOTE: The count for total and pageCount might not be accurate when querying for a large number of evaluations. nextUri, if present, will indicate that there are more evaluations to fetch. The evaluation entities contained in the response might only contain a subset of all the properties listed below. It is often because a given property's value has not yet been populated or is not applicable in the current state of the evaluation. It might also be because the missing property in the response was not requested by the user.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityEvaluationsQueryAsync
  
  public Future<ApiResponse<EvaluationEntityListing>> getQualityEvaluationsQueryAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationEntityListing>> callback)
  
  Queries Evaluations and returns a paged list Query params must include one of conversationId, evaluatorUserId, agentUserId or assigneeUserId. When querying by agentUserId (and not conversationId or evaluatorUserId), the results are sorted by release date. Evaluations set to 'Never Release' are omitted in this case. When querying by evaluatorUserId or conversationId (including when combined with agentUserId), the results are sorted by assigned date. NOTE: The count for total and pageCount might not be accurate when querying for a large number of evaluations. nextUri, if present, will indicate that there are more evaluations to fetch. The evaluation entities contained in the response might only contain a subset of all the properties listed below. It is often because a given property's value has not yet been populated or is not applicable in the current state of the evaluation. It might also be because the missing property in the response was not requested by the user.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityEvaluatorsActivityAsync
  
  public Future<EvaluatorActivityEntityListing> getQualityEvaluatorsActivityAsync(GetQualityEvaluatorsActivityRequest request, AsyncApiCallback<EvaluatorActivityEntityListing> callback)
  
  Get an evaluator activity. To ensure optimal performance and prevent timeouts when processing large datasets, startTime and endTime fields are highly recommended for all requests.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityEvaluatorsActivityAsync
  
  public Future<ApiResponse<EvaluatorActivityEntityListing>> getQualityEvaluatorsActivityAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluatorActivityEntityListing>> callback)
  
  Get an evaluator activity. To ensure optimal performance and prevent timeouts when processing large datasets, startTime and endTime fields are highly recommended for all requests.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormAsync
  
  public Future<EvaluationFormResponse> getQualityFormAsync(GetQualityFormRequest request, AsyncApiCallback<EvaluationFormResponse> callback)
  
  Deprecated.
  
  Get an evaluation form
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormAsync
  
  public Future<ApiResponse<EvaluationFormResponse>> getQualityFormAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)
  
  Deprecated.
  
  Get an evaluation form
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormVersionsAsync
  
  public Future<EvaluationFormResponseEntityListing> getQualityFormVersionsAsync(GetQualityFormVersionsRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)
  
  Deprecated.
  
  Gets all the revisions for a specific evaluation.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormVersionsAsync
  
  public Future<ApiResponse<EvaluationFormResponseEntityListing>> getQualityFormVersionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)
  
  Deprecated.
  
  Gets all the revisions for a specific evaluation.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsAsync
  
  public Future<EvaluationFormResponseEntityListing> getQualityFormsAsync(GetQualityFormsRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)
  
  Deprecated.
  
  Get the list of evaluation forms. If you set \"expand=publishHistory\", then you will be able to get published versions for each corresponding evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsAsync
  
  public Future<ApiResponse<EvaluationFormResponseEntityListing>> getQualityFormsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)
  
  Deprecated.
  
  Get the list of evaluation forms. If you set \"expand=publishHistory\", then you will be able to get published versions for each corresponding evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsEvaluationAsync
  
  public Future<EvaluationFormResponse> getQualityFormsEvaluationAsync(GetQualityFormsEvaluationRequest request, AsyncApiCallback<EvaluationFormResponse> callback)
  
  Get an evaluation form
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsEvaluationAsync
  
  public Future<ApiResponse<EvaluationFormResponse>> getQualityFormsEvaluationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)
  
  Get an evaluation form
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsEvaluationVersionsAsync
  
  public Future<EvaluationFormResponseEntityListing> getQualityFormsEvaluationVersionsAsync(GetQualityFormsEvaluationVersionsRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)
  
  Gets all the revisions for a specific evaluation.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsEvaluationVersionsAsync
  
  public Future<ApiResponse<EvaluationFormResponseEntityListing>> getQualityFormsEvaluationVersionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)
  
  Gets all the revisions for a specific evaluation.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsEvaluationsAsync
  
  public Future<EvaluationFormResponseEntityListing> getQualityFormsEvaluationsAsync(GetQualityFormsEvaluationsRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)
  
  Get the list of evaluation forms By default, \"published\" field is always returned as false for all evaluation forms. If you set \"expand=publishHistory\", then you will be able to get published versions for each corresponding evaluation form. In addition, \"questionGroups\", the detailed information about evaluation form, is not returned. We will enhance this field in a future release.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsEvaluationsAsync
  
  public Future<ApiResponse<EvaluationFormResponseEntityListing>> getQualityFormsEvaluationsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)
  
  Get the list of evaluation forms By default, \"published\" field is always returned as false for all evaluation forms. If you set \"expand=publishHistory\", then you will be able to get published versions for each corresponding evaluation form. In addition, \"questionGroups\", the detailed information about evaluation form, is not returned. We will enhance this field in a future release.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsEvaluationsBulkAsync
  
  public Future<EvaluationFormResponseEntityListing> getQualityFormsEvaluationsBulkAsync(GetQualityFormsEvaluationsBulkRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)
  
  Retrieve a list of evaluation forms by their ids
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsEvaluationsBulkAsync
  
  public Future<ApiResponse<EvaluationFormResponseEntityListing>> getQualityFormsEvaluationsBulkAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)
  
  Retrieve a list of evaluation forms by their ids
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsEvaluationsBulkContextsAsync
  
  public Future<List<EvaluationFormResponse>> getQualityFormsEvaluationsBulkContextsAsync(GetQualityFormsEvaluationsBulkContextsRequest request, AsyncApiCallback<List<EvaluationFormResponse>> callback)
  
  Retrieve a list of the latest published evaluation form versions by context ids
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsEvaluationsBulkContextsAsync
  
  public Future<ApiResponse<List<EvaluationFormResponse>>> getQualityFormsEvaluationsBulkContextsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<EvaluationFormResponse>>> callback)
  
  Retrieve a list of the latest published evaluation form versions by context ids
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsSurveyAsync
  
  public Future<SurveyForm> getQualityFormsSurveyAsync(GetQualityFormsSurveyRequest request, AsyncApiCallback<SurveyForm> callback)
  
  Get a survey form
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsSurveyAsync
  
  public Future<ApiResponse<SurveyForm>> getQualityFormsSurveyAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyForm>> callback)
  
  Get a survey form
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsSurveyVersionsAsync
  
  public Future<SurveyFormEntityListing> getQualityFormsSurveyVersionsAsync(GetQualityFormsSurveyVersionsRequest request, AsyncApiCallback<SurveyFormEntityListing> callback)
  
  Gets all the revisions for a specific survey.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsSurveyVersionsAsync
  
  public Future<ApiResponse<SurveyFormEntityListing>> getQualityFormsSurveyVersionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyFormEntityListing>> callback)
  
  Gets all the revisions for a specific survey.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsSurveysAsync
  
  public Future<SurveyFormEntityListing> getQualityFormsSurveysAsync(GetQualityFormsSurveysRequest request, AsyncApiCallback<SurveyFormEntityListing> callback)
  
  Get the list of survey forms. If you set \"expand=publishHistory\", then you will be able to get published versions for each corresponding survey form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsSurveysAsync
  
  public Future<ApiResponse<SurveyFormEntityListing>> getQualityFormsSurveysAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyFormEntityListing>> callback)
  
  Get the list of survey forms. If you set \"expand=publishHistory\", then you will be able to get published versions for each corresponding survey form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsSurveysBulkAsync
  
  public Future<SurveyFormEntityListing> getQualityFormsSurveysBulkAsync(GetQualityFormsSurveysBulkRequest request, AsyncApiCallback<SurveyFormEntityListing> callback)
  
  Retrieve a list of survey forms by their ids
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsSurveysBulkAsync
  
  public Future<ApiResponse<SurveyFormEntityListing>> getQualityFormsSurveysBulkAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyFormEntityListing>> callback)
  
  Retrieve a list of survey forms by their ids
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsSurveysBulkContextsAsync
  
  public Future<List<SurveyForm>> getQualityFormsSurveysBulkContextsAsync(GetQualityFormsSurveysBulkContextsRequest request, AsyncApiCallback<List<SurveyForm>> callback)
  
  Retrieve a list of the latest form versions by context ids
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityFormsSurveysBulkContextsAsync
  
  public Future<ApiResponse<List<SurveyForm>>> getQualityFormsSurveysBulkContextsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<SurveyForm>>> callback)
  
  Retrieve a list of the latest form versions by context ids
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityProgramAgentscoringruleAsync
  
  public Future<AgentScoringRule> getQualityProgramAgentscoringruleAsync(GetQualityProgramAgentscoringruleRequest request, AsyncApiCallback<AgentScoringRule> callback)
  
  Get an Agent Scoring Rule
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityProgramAgentscoringruleAsync
  
  public Future<ApiResponse<AgentScoringRule>> getQualityProgramAgentscoringruleAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AgentScoringRule>> callback)
  
  Get an Agent Scoring Rule
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityProgramAgentscoringrulesAsync
  
  public Future<AgentScoringRuleEntityListing> getQualityProgramAgentscoringrulesAsync(GetQualityProgramAgentscoringrulesRequest request, AsyncApiCallback<AgentScoringRuleEntityListing> callback)
  
  Get Agent Scoring Rules for a program
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityProgramAgentscoringrulesAsync
  
  public Future<ApiResponse<AgentScoringRuleEntityListing>> getQualityProgramAgentscoringrulesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AgentScoringRuleEntityListing>> callback)
  
  Get Agent Scoring Rules for a program
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityPublishedformAsync
  
  public Future<EvaluationFormResponse> getQualityPublishedformAsync(GetQualityPublishedformRequest request, AsyncApiCallback<EvaluationFormResponse> callback)
  
  Deprecated.
  
  Get the published evaluation forms.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityPublishedformAsync
  
  public Future<ApiResponse<EvaluationFormResponse>> getQualityPublishedformAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)
  
  Deprecated.
  
  Get the published evaluation forms.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityPublishedformsAsync
  
  public Future<EvaluationFormResponseEntityListing> getQualityPublishedformsAsync(GetQualityPublishedformsRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)
  
  Deprecated.
  
  Get the published evaluation forms.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityPublishedformsAsync
  
  public Future<ApiResponse<EvaluationFormResponseEntityListing>> getQualityPublishedformsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)
  
  Deprecated.
  
  Get the published evaluation forms.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityPublishedformsEvaluationAsync
  
  public Future<EvaluationFormResponse> getQualityPublishedformsEvaluationAsync(GetQualityPublishedformsEvaluationRequest request, AsyncApiCallback<EvaluationFormResponse> callback)
  
  Get the most recent published version of an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityPublishedformsEvaluationAsync
  
  public Future<ApiResponse<EvaluationFormResponse>> getQualityPublishedformsEvaluationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)
  
  Get the most recent published version of an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityPublishedformsEvaluationsAsync
  
  public Future<EvaluationFormResponseEntityListing> getQualityPublishedformsEvaluationsAsync(GetQualityPublishedformsEvaluationsRequest request, AsyncApiCallback<EvaluationFormResponseEntityListing> callback)
  
  Get the published evaluation forms.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityPublishedformsEvaluationsAsync
  
  public Future<ApiResponse<EvaluationFormResponseEntityListing>> getQualityPublishedformsEvaluationsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EvaluationFormResponseEntityListing>> callback)
  
  Get the published evaluation forms.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityPublishedformsSurveyAsync
  
  public Future<SurveyForm> getQualityPublishedformsSurveyAsync(GetQualityPublishedformsSurveyRequest request, AsyncApiCallback<SurveyForm> callback)
  
  Get the most recent published version of a survey form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityPublishedformsSurveyAsync
  
  public Future<ApiResponse<SurveyForm>> getQualityPublishedformsSurveyAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyForm>> callback)
  
  Get the most recent published version of a survey form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityPublishedformsSurveysAsync
  
  public Future<SurveyFormEntityListing> getQualityPublishedformsSurveysAsync(GetQualityPublishedformsSurveysRequest request, AsyncApiCallback<SurveyFormEntityListing> callback)
  
  Get the published survey forms.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualityPublishedformsSurveysAsync
  
  public Future<ApiResponse<SurveyFormEntityListing>> getQualityPublishedformsSurveysAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SurveyFormEntityListing>> callback)
  
  Get the published survey forms.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualitySurveyAsync
  
  public Future<Survey> getQualitySurveyAsync(GetQualitySurveyRequest request, AsyncApiCallback<Survey> callback)
  
  Get a survey for a conversation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualitySurveyAsync
  
  public Future<ApiResponse<Survey>> getQualitySurveyAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Survey>> callback)
  
  Get a survey for a conversation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualitySurveysScorableAsync
  
  public Future<ScorableSurvey> getQualitySurveysScorableAsync(GetQualitySurveysScorableRequest request, AsyncApiCallback<ScorableSurvey> callback)
  
  Get a survey as an end-customer, for the purposes of scoring it.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- getQualitySurveysScorableAsync
  
  public Future<ApiResponse<ScorableSurvey>> getQualitySurveysScorableAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ScorableSurvey>> callback)
  
  Get a survey as an end-customer, for the purposes of scoring it.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- patchQualityFormsSurveyAsync
  
  public Future<SurveyForm> patchQualityFormsSurveyAsync(PatchQualityFormsSurveyRequest request, AsyncApiCallback<SurveyForm> callback)
  
  Disable a particular version of a survey form and invalidates any invitations that have already been sent to customers using this version of the form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- patchQualityFormsSurveyAsync
  
  public Future<ApiResponse<SurveyForm>> patchQualityFormsSurveyAsync(ApiRequest<SurveyForm> request, AsyncApiCallback<ApiResponse<SurveyForm>> callback)
  
  Disable a particular version of a survey form and invalidates any invitations that have already been sent to customers using this version of the form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postAnalyticsEvaluationsAggregatesJobsAsync
  
  public Future<AsyncQueryResponse> postAnalyticsEvaluationsAggregatesJobsAsync(PostAnalyticsEvaluationsAggregatesJobsRequest request, AsyncApiCallback<AsyncQueryResponse> callback)
  
  Query for evaluation aggregates asynchronously
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postAnalyticsEvaluationsAggregatesJobsAsync
  
  public Future<ApiResponse<AsyncQueryResponse>> postAnalyticsEvaluationsAggregatesJobsAsync(ApiRequest<EvaluationAsyncAggregationQuery> request, AsyncApiCallback<ApiResponse<AsyncQueryResponse>> callback)
  
  Query for evaluation aggregates asynchronously
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postAnalyticsEvaluationsAggregatesQueryAsync
  
  public Future<EvaluationAggregateQueryResponse> postAnalyticsEvaluationsAggregatesQueryAsync(PostAnalyticsEvaluationsAggregatesQueryRequest request, AsyncApiCallback<EvaluationAggregateQueryResponse> callback)
  
  Query for evaluation aggregates
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postAnalyticsEvaluationsAggregatesQueryAsync
  
  public Future<ApiResponse<EvaluationAggregateQueryResponse>> postAnalyticsEvaluationsAggregatesQueryAsync(ApiRequest<EvaluationAggregationQuery> request, AsyncApiCallback<ApiResponse<EvaluationAggregateQueryResponse>> callback)
  
  Query for evaluation aggregates
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postAnalyticsSurveysAggregatesJobsAsync
  
  public Future<AsyncQueryResponse> postAnalyticsSurveysAggregatesJobsAsync(PostAnalyticsSurveysAggregatesJobsRequest request, AsyncApiCallback<AsyncQueryResponse> callback)
  
  Query for survey aggregates asynchronously
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postAnalyticsSurveysAggregatesJobsAsync
  
  public Future<ApiResponse<AsyncQueryResponse>> postAnalyticsSurveysAggregatesJobsAsync(ApiRequest<SurveyAsyncAggregationQuery> request, AsyncApiCallback<ApiResponse<AsyncQueryResponse>> callback)
  
  Query for survey aggregates asynchronously
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postAnalyticsSurveysAggregatesQueryAsync
  
  public Future<SurveyAggregateQueryResponse> postAnalyticsSurveysAggregatesQueryAsync(PostAnalyticsSurveysAggregatesQueryRequest request, AsyncApiCallback<SurveyAggregateQueryResponse> callback)
  
  Query for survey aggregates
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postAnalyticsSurveysAggregatesQueryAsync
  
  public Future<ApiResponse<SurveyAggregateQueryResponse>> postAnalyticsSurveysAggregatesQueryAsync(ApiRequest<SurveyAggregationQuery> request, AsyncApiCallback<ApiResponse<SurveyAggregateQueryResponse>> callback)
  
  Query for survey aggregates
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityCalibrationsAsync
  
  public Future<Calibration> postQualityCalibrationsAsync(PostQualityCalibrationsRequest request, AsyncApiCallback<Calibration> callback)
  
  Create a calibration
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityCalibrationsAsync
  
  public Future<ApiResponse<Calibration>> postQualityCalibrationsAsync(ApiRequest<CalibrationCreate> request, AsyncApiCallback<ApiResponse<Calibration>> callback)
  
  Create a calibration
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityConversationEvaluationsAsync
  
  public Future<Evaluation> postQualityConversationEvaluationsAsync(PostQualityConversationEvaluationsRequest request, AsyncApiCallback<Evaluation> callback)
  
  Create an evaluation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityConversationEvaluationsAsync
  
  public Future<ApiResponse<Evaluation>> postQualityConversationEvaluationsAsync(ApiRequest<EvaluationCreateBody> request, AsyncApiCallback<ApiResponse<Evaluation>> callback)
  
  Create an evaluation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityConversationsAuditsQueryAsync
  
  public Future<QualityAuditQueryExecutionStatusResponse> postQualityConversationsAuditsQueryAsync(PostQualityConversationsAuditsQueryRequest request, AsyncApiCallback<QualityAuditQueryExecutionStatusResponse> callback)
  
  Create audit query execution
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityConversationsAuditsQueryAsync
  
  public Future<ApiResponse<QualityAuditQueryExecutionStatusResponse>> postQualityConversationsAuditsQueryAsync(ApiRequest<QMAuditQueryRequest> request, AsyncApiCallback<ApiResponse<QualityAuditQueryExecutionStatusResponse>> callback)
  
  Create audit query execution
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityEvaluationsAggregatesQueryMeAsync
  
  public Future<EvaluationAggregateQueryResponse> postQualityEvaluationsAggregatesQueryMeAsync(PostQualityEvaluationsAggregatesQueryMeRequest request, AsyncApiCallback<EvaluationAggregateQueryResponse> callback)
  
  Query for evaluation aggregates for the current user
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityEvaluationsAggregatesQueryMeAsync
  
  public Future<ApiResponse<EvaluationAggregateQueryResponse>> postQualityEvaluationsAggregatesQueryMeAsync(ApiRequest<EvaluationAggregationQueryMe> request, AsyncApiCallback<ApiResponse<EvaluationAggregateQueryResponse>> callback)
  
  Query for evaluation aggregates for the current user
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityEvaluationsScoringAsync
  
  public Future<EvaluationScoringSet> postQualityEvaluationsScoringAsync(PostQualityEvaluationsScoringRequest request, AsyncApiCallback<EvaluationScoringSet> callback)
  
  Score evaluation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityEvaluationsScoringAsync
  
  public Future<ApiResponse<EvaluationScoringSet>> postQualityEvaluationsScoringAsync(ApiRequest<EvaluationFormAndScoringSet> request, AsyncApiCallback<ApiResponse<EvaluationScoringSet>> callback)
  
  Score evaluation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityEvaluationsSearchAsync
  
  public Future<EvaluationSearchResponse> postQualityEvaluationsSearchAsync(PostQualityEvaluationsSearchRequest request, AsyncApiCallback<EvaluationSearchResponse> callback)
  
  Search evaluations based along specified criteria Search Rules: 1. Time Range - Time Range: Max 3 months (required) 2. Question Group Level Query: Use at least one field containing 'questionGroup' in name + exactly one questionGroupId 3. Question Level Query: Use at least one field containing 'question' in name + exactly one questionId 4. Mixed Queries: questionId alone is sufficient 5. Search Logic: - Multiple criteria: AND operation - Multiple values per criterion: OR operation EXAMPLE: (agentId₁ OR agentId₂) AND (evaluatorId₁ OR evaluatorId₂) 5. Aggregations: - Omit or set pageSize = 0 - Choose: multiple aggregations OR single aggregation with multiple sub-aggregations - To aggregate against question fields, one must query by either a questionId OR a single top level TERM questionId aggregation AND query by a single formID or questionGroupId, or list of questionIds - To aggregate against question group fields, one must query either a questionId/questionGroupId OR a single top level TERM questionGroupId aggregation AND query by a single formID or list of questionGroupIds
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityEvaluationsSearchAsync
  
  public Future<ApiResponse<EvaluationSearchResponse>> postQualityEvaluationsSearchAsync(ApiRequest<EvaluationSearchRequestDTO> request, AsyncApiCallback<ApiResponse<EvaluationSearchResponse>> callback)
  
  Search evaluations based along specified criteria Search Rules: 1. Time Range - Time Range: Max 3 months (required) 2. Question Group Level Query: Use at least one field containing 'questionGroup' in name + exactly one questionGroupId 3. Question Level Query: Use at least one field containing 'question' in name + exactly one questionId 4. Mixed Queries: questionId alone is sufficient 5. Search Logic: - Multiple criteria: AND operation - Multiple values per criterion: OR operation EXAMPLE: (agentId₁ OR agentId₂) AND (evaluatorId₁ OR evaluatorId₂) 5. Aggregations: - Omit or set pageSize = 0 - Choose: multiple aggregations OR single aggregation with multiple sub-aggregations - To aggregate against question fields, one must query by either a questionId OR a single top level TERM questionId aggregation AND query by a single formID or questionGroupId, or list of questionIds - To aggregate against question group fields, one must query either a questionId/questionGroupId OR a single top level TERM questionGroupId aggregation AND query by a single formID or list of questionGroupIds
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityFormsAsync
  
  public Future<EvaluationFormResponse> postQualityFormsAsync(PostQualityFormsRequest request, AsyncApiCallback<EvaluationFormResponse> callback)
  
  Deprecated.
  
  Create an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityFormsAsync
  
  public Future<ApiResponse<EvaluationFormResponse>> postQualityFormsAsync(ApiRequest<EvaluationForm> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)
  
  Deprecated.
  
  Create an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityFormsEvaluationsAsync
  
  public Future<EvaluationFormResponse> postQualityFormsEvaluationsAsync(PostQualityFormsEvaluationsRequest request, AsyncApiCallback<EvaluationFormResponse> callback)
  
  Create an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityFormsEvaluationsAsync
  
  public Future<ApiResponse<EvaluationFormResponse>> postQualityFormsEvaluationsAsync(ApiRequest<EvaluationForm> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)
  
  Create an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityFormsSurveysAsync
  
  public Future<SurveyForm> postQualityFormsSurveysAsync(PostQualityFormsSurveysRequest request, AsyncApiCallback<SurveyForm> callback)
  
  Create a survey form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityFormsSurveysAsync
  
  public Future<ApiResponse<SurveyForm>> postQualityFormsSurveysAsync(ApiRequest<SurveyForm> request, AsyncApiCallback<ApiResponse<SurveyForm>> callback)
  
  Create a survey form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityProgramAgentscoringrulesAsync
  
  public Future<AgentScoringRule> postQualityProgramAgentscoringrulesAsync(PostQualityProgramAgentscoringrulesRequest request, AsyncApiCallback<AgentScoringRule> callback)
  
  Create an Agent Scoring Rule Creates a new Agent Scoring Rule for AI-powered automated evaluation of agent interactions. The rule defines how interactions should be selected and evaluated using the specified evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityProgramAgentscoringrulesAsync
  
  public Future<ApiResponse<AgentScoringRule>> postQualityProgramAgentscoringrulesAsync(ApiRequest<AgentScoringRule> request, AsyncApiCallback<ApiResponse<AgentScoringRule>> callback)
  
  Create an Agent Scoring Rule Creates a new Agent Scoring Rule for AI-powered automated evaluation of agent interactions. The rule defines how interactions should be selected and evaluated using the specified evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityPublishedformsAsync
  
  public Future<EvaluationFormResponse> postQualityPublishedformsAsync(PostQualityPublishedformsRequest request, AsyncApiCallback<EvaluationFormResponse> callback)
  
  Deprecated.
  
  Publish an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityPublishedformsAsync
  
  public Future<ApiResponse<EvaluationFormResponse>> postQualityPublishedformsAsync(ApiRequest<PublishForm> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)
  
  Deprecated.
  
  Publish an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityPublishedformsEvaluationsAsync
  
  public Future<EvaluationFormResponse> postQualityPublishedformsEvaluationsAsync(PostQualityPublishedformsEvaluationsRequest request, AsyncApiCallback<EvaluationFormResponse> callback)
  
  Publish an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityPublishedformsEvaluationsAsync
  
  public Future<ApiResponse<EvaluationFormResponse>> postQualityPublishedformsEvaluationsAsync(ApiRequest<PublishForm> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)
  
  Publish an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityPublishedformsSurveysAsync
  
  public Future<SurveyForm> postQualityPublishedformsSurveysAsync(PostQualityPublishedformsSurveysRequest request, AsyncApiCallback<SurveyForm> callback)
  
  Publish a survey form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualityPublishedformsSurveysAsync
  
  public Future<ApiResponse<SurveyForm>> postQualityPublishedformsSurveysAsync(ApiRequest<PublishForm> request, AsyncApiCallback<ApiResponse<SurveyForm>> callback)
  
  Publish a survey form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualitySurveysAsync
  
  public Future<CreateSurveyResponse> postQualitySurveysAsync(PostQualitySurveysRequest request, AsyncApiCallback<CreateSurveyResponse> callback)
  
  Create a survey for a conversation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualitySurveysAsync
  
  public Future<ApiResponse<CreateSurveyResponse>> postQualitySurveysAsync(ApiRequest<CreateSurveyRequest> request, AsyncApiCallback<ApiResponse<CreateSurveyResponse>> callback)
  
  Create a survey for a conversation
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualitySurveysScoringAsync
  
  public Future<SurveyScoringSet> postQualitySurveysScoringAsync(PostQualitySurveysScoringRequest request, AsyncApiCallback<SurveyScoringSet> callback)
  
  Score survey
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- postQualitySurveysScoringAsync
  
  public Future<ApiResponse<SurveyScoringSet>> postQualitySurveysScoringAsync(ApiRequest<SurveyFormAndScoringSet> request, AsyncApiCallback<ApiResponse<SurveyScoringSet>> callback)
  
  Score survey
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityCalibrationAsync
  
  public Future<Calibration> putQualityCalibrationAsync(PutQualityCalibrationRequest request, AsyncApiCallback<Calibration> callback)
  
  Update a calibration to the specified calibration via PUT. Editable fields include: evaluators, expertEvaluator, and scoringIndex
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityCalibrationAsync
  
  public Future<ApiResponse<Calibration>> putQualityCalibrationAsync(ApiRequest<Calibration> request, AsyncApiCallback<ApiResponse<Calibration>> callback)
  
  Update a calibration to the specified calibration via PUT. Editable fields include: evaluators, expertEvaluator, and scoringIndex
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityConversationEvaluationAsync
  
  public Future<EvaluationResponse> putQualityConversationEvaluationAsync(PutQualityConversationEvaluationRequest request, AsyncApiCallback<EvaluationResponse> callback)
  
  Update an evaluation The quality:evaluation:edit permission allows modification of most fields, while the quality:evaluation:editScore permission allows an evaluator to change just the question scores, and the quality:evaluation:editAgentSignoff permission allows an agent to change the agent comments and sign off on the evaluation. authorizedActions is not returned for this PUT request, and is only returned for GET requests to this endpoint.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityConversationEvaluationAsync
  
  public Future<ApiResponse<EvaluationResponse>> putQualityConversationEvaluationAsync(ApiRequest<Evaluation> request, AsyncApiCallback<ApiResponse<EvaluationResponse>> callback)
  
  Update an evaluation The quality:evaluation:edit permission allows modification of most fields, while the quality:evaluation:editScore permission allows an evaluator to change just the question scores, and the quality:evaluation:editAgentSignoff permission allows an agent to change the agent comments and sign off on the evaluation. authorizedActions is not returned for this PUT request, and is only returned for GET requests to this endpoint.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityFormAsync
  
  public Future<EvaluationFormResponse> putQualityFormAsync(PutQualityFormRequest request, AsyncApiCallback<EvaluationFormResponse> callback)
  
  Deprecated.
  
  Update an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityFormAsync
  
  public Future<ApiResponse<EvaluationFormResponse>> putQualityFormAsync(ApiRequest<EvaluationForm> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)
  
  Deprecated.
  
  Update an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityFormsEvaluationAsync
  
  public Future<EvaluationFormResponse> putQualityFormsEvaluationAsync(PutQualityFormsEvaluationRequest request, AsyncApiCallback<EvaluationFormResponse> callback)
  
  Update an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityFormsEvaluationAsync
  
  public Future<ApiResponse<EvaluationFormResponse>> putQualityFormsEvaluationAsync(ApiRequest<EvaluationForm> request, AsyncApiCallback<ApiResponse<EvaluationFormResponse>> callback)
  
  Update an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityFormsEvaluationAiscoringSettingsAsync
  
  public Future<AiScoringSettings> putQualityFormsEvaluationAiscoringSettingsAsync(PutQualityFormsEvaluationAiscoringSettingsRequest request, AsyncApiCallback<AiScoringSettings> callback)
  
  Update the AI Scoring settings of an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityFormsEvaluationAiscoringSettingsAsync
  
  public Future<ApiResponse<AiScoringSettings>> putQualityFormsEvaluationAiscoringSettingsAsync(ApiRequest<AiScoringSettings> request, AsyncApiCallback<ApiResponse<AiScoringSettings>> callback)
  
  Update the AI Scoring settings of an evaluation form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityFormsSurveyAsync
  
  public Future<SurveyForm> putQualityFormsSurveyAsync(PutQualityFormsSurveyRequest request, AsyncApiCallback<SurveyForm> callback)
  
  Update a survey form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityFormsSurveyAsync
  
  public Future<ApiResponse<SurveyForm>> putQualityFormsSurveyAsync(ApiRequest<SurveyForm> request, AsyncApiCallback<ApiResponse<SurveyForm>> callback)
  
  Update a survey form.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityProgramAgentscoringruleAsync
  
  public Future<AgentScoringRule> putQualityProgramAgentscoringruleAsync(PutQualityProgramAgentscoringruleRequest request, AsyncApiCallback<AgentScoringRule> callback)
  
  Update an Agent Scoring Rule
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualityProgramAgentscoringruleAsync
  
  public Future<ApiResponse<AgentScoringRule>> putQualityProgramAgentscoringruleAsync(ApiRequest<AgentScoringRule> request, AsyncApiCallback<ApiResponse<AgentScoringRule>> callback)
  
  Update an Agent Scoring Rule
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualitySurveysScorableAsync
  
  public Future<ScorableSurvey> putQualitySurveysScorableAsync(PutQualitySurveysScorableRequest request, AsyncApiCallback<ScorableSurvey> callback)
  
  Update a survey as an end-customer, for the purposes of scoring it.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed
- putQualitySurveysScorableAsync
  
  public Future<ApiResponse<ScorableSurvey>> putQualitySurveysScorableAsync(ApiRequest<ScorableSurvey> request, AsyncApiCallback<ApiResponse<ScorableSurvey>> callback)
  
  Update a survey as an end-customer, for the purposes of scoring it.
  
  Parameters:
  
  request - the request object
  
  callback - the action to perform when the request is completed
  
  Returns:
  
  the future indication when the request has completed

Class QualityApiAsync

Constructor Summary

Method Summary

Methods inherited from class java.lang.Object

Constructor Details

QualityApiAsync

QualityApiAsync

Method Details

deleteAnalyticsEvaluationsAggregatesJobAsync

deleteAnalyticsEvaluationsAggregatesJobAsync

deleteAnalyticsSurveysAggregatesJobAsync

deleteAnalyticsSurveysAggregatesJobAsync

deleteQualityCalibrationAsync

deleteQualityCalibrationAsync

deleteQualityConversationEvaluationAsync

deleteQualityConversationEvaluationAsync

deleteQualityFormAsync

deleteQualityFormAsync

deleteQualityFormsEvaluationAsync

deleteQualityFormsEvaluationAsync

deleteQualityFormsSurveyAsync

deleteQualityFormsSurveyAsync

deleteQualityProgramAgentscoringruleAsync

deleteQualityProgramAgentscoringruleAsync

getAnalyticsEvaluationsAggregatesJobAsync

getAnalyticsEvaluationsAggregatesJobAsync

getAnalyticsEvaluationsAggregatesJobResultsAsync

getAnalyticsEvaluationsAggregatesJobResultsAsync

getAnalyticsSurveysAggregatesJobAsync

getAnalyticsSurveysAggregatesJobAsync

getAnalyticsSurveysAggregatesJobResultsAsync

getAnalyticsSurveysAggregatesJobResultsAsync

getQualityAgentsActivityAsync

getQualityAgentsActivityAsync

getQualityCalibrationAsync

getQualityCalibrationAsync

getQualityCalibrationsAsync

getQualityCalibrationsAsync

getQualityConversationEvaluationAsync

getQualityConversationEvaluationAsync

getQualityConversationSurveysAsync

getQualityConversationSurveysAsync

getQualityConversationsAuditsQueryTransactionIdAsync

getQualityConversationsAuditsQueryTransactionIdAsync

getQualityConversationsAuditsQueryTransactionIdResultsAsync

getQualityConversationsAuditsQueryTransactionIdResultsAsync

getQualityEvaluationsQueryAsync

getQualityEvaluationsQueryAsync

getQualityEvaluatorsActivityAsync

getQualityEvaluatorsActivityAsync

getQualityFormAsync

getQualityFormAsync

getQualityFormVersionsAsync

getQualityFormVersionsAsync

getQualityFormsAsync

getQualityFormsAsync

getQualityFormsEvaluationAsync

getQualityFormsEvaluationAsync

getQualityFormsEvaluationVersionsAsync

getQualityFormsEvaluationVersionsAsync

getQualityFormsEvaluationsAsync

getQualityFormsEvaluationsAsync

getQualityFormsEvaluationsBulkAsync

getQualityFormsEvaluationsBulkAsync

getQualityFormsEvaluationsBulkContextsAsync

getQualityFormsEvaluationsBulkContextsAsync

getQualityFormsSurveyAsync

getQualityFormsSurveyAsync

getQualityFormsSurveyVersionsAsync

getQualityFormsSurveyVersionsAsync

getQualityFormsSurveysAsync

getQualityFormsSurveysAsync

getQualityFormsSurveysBulkAsync

getQualityFormsSurveysBulkAsync

getQualityFormsSurveysBulkContextsAsync

getQualityFormsSurveysBulkContextsAsync

getQualityProgramAgentscoringruleAsync

getQualityProgramAgentscoringruleAsync

getQualityProgramAgentscoringrulesAsync

getQualityProgramAgentscoringrulesAsync