Package com.mypurecloud.sdk.v2.api

Class RoutingApi

java.lang.Object

com.mypurecloud.sdk.v2.api.RoutingApi

public class RoutingApi
extends Object

Constructor Summary

Constructors

Constructor	Description
RoutingApi()
RoutingApi(ApiClient apiClient)

Method Summary

Modifier and Type	Method	Description
void	deleteRoutingAssessment(DeleteRoutingAssessmentRequest request)	Delete single benefit assessment.
ApiResponse<Void>	deleteRoutingAssessment(ApiRequest<Void> request)	Delete single benefit assessment.
void	deleteRoutingAssessment(String assessmentId)	Delete single benefit assessment.
ApiResponse<Void>	deleteRoutingAssessmentWithHttpInfo(String assessmentId)	Delete single benefit assessment.
void	deleteRoutingDirectroutingbackupSettingsMe()	Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.
void	deleteRoutingDirectroutingbackupSettingsMe(DeleteRoutingDirectroutingbackupSettingsMeRequest request)	Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.
ApiResponse<Void>	deleteRoutingDirectroutingbackupSettingsMe(ApiRequest<Void> request)	Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.
ApiResponse<Void>	deleteRoutingDirectroutingbackupSettingsMeWithHttpInfo()	Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.
void	deleteRoutingEmailDomain(DeleteRoutingEmailDomainRequest request)	Delete a domain
ApiResponse<Void>	deleteRoutingEmailDomain(ApiRequest<Void> request)	Delete a domain
void	deleteRoutingEmailDomain(String domainId)	Delete a domain
void	deleteRoutingEmailDomainRoute(DeleteRoutingEmailDomainRouteRequest request)	Delete a route
ApiResponse<Void>	deleteRoutingEmailDomainRoute(ApiRequest<Void> request)	Delete a route
void	deleteRoutingEmailDomainRoute(String domainName, String routeId)	Delete a route
ApiResponse<Void>	deleteRoutingEmailDomainRouteWithHttpInfo(String domainName, String routeId)	Delete a route
ApiResponse<Void>	deleteRoutingEmailDomainWithHttpInfo(String domainId)	Delete a domain
void	deleteRoutingEmailOutboundDomain(DeleteRoutingEmailOutboundDomainRequest request)	Delete an outbound domain
ApiResponse<Void>	deleteRoutingEmailOutboundDomain(ApiRequest<Void> request)	Delete an outbound domain
void	deleteRoutingEmailOutboundDomain(String domainId)	Delete an outbound domain
ApiResponse<Void>	deleteRoutingEmailOutboundDomainWithHttpInfo(String domainId)	Delete an outbound domain
void	deleteRoutingEmailSettingEmailSettingId(DeleteRoutingEmailSettingEmailSettingIdRequest request)	Delete an email setting.
ApiResponse<Void>	deleteRoutingEmailSettingEmailSettingId(ApiRequest<Void> request)	Delete an email setting.
void	deleteRoutingEmailSettingEmailSettingId(String emailSettingId)	Delete an email setting.
ApiResponse<Void>	deleteRoutingEmailSettingEmailSettingIdWithHttpInfo(String emailSettingId)	Delete an email setting.
void	deleteRoutingLanguage(DeleteRoutingLanguageRequest request)	Delete a routing language
ApiResponse<Void>	deleteRoutingLanguage(ApiRequest<Void> request)	Delete a routing language
void	deleteRoutingLanguage(String languageId)	Delete a routing language
ApiResponse<Void>	deleteRoutingLanguageWithHttpInfo(String languageId)	Delete a routing language
void	deleteRoutingPredictor(DeleteRoutingPredictorRequest request)	Delete single predictor.
ApiResponse<Void>	deleteRoutingPredictor(ApiRequest<Void> request)	Delete single predictor.
void	deleteRoutingPredictor(String predictorId)	Delete single predictor.
void	deleteRoutingPredictorsKeyperformanceindicator(DeleteRoutingPredictorsKeyperformanceindicatorRequest request)	Delete a custom Key Performance Indicator.
ApiResponse<Void>	deleteRoutingPredictorsKeyperformanceindicator(ApiRequest<Void> request)	Delete a custom Key Performance Indicator.
void	deleteRoutingPredictorsKeyperformanceindicator(String kpiId)	Delete a custom Key Performance Indicator.
ApiResponse<Void>	deleteRoutingPredictorsKeyperformanceindicatorWithHttpInfo(String kpiId)	Delete a custom Key Performance Indicator.
ApiResponse<Void>	deleteRoutingPredictorWithHttpInfo(String predictorId)	Delete single predictor.
void	deleteRoutingQueue(DeleteRoutingQueueRequest request)	Delete a queue
ApiResponse<Void>	deleteRoutingQueue(ApiRequest<Void> request)	Delete a queue
void	deleteRoutingQueue(String queueId, Boolean forceDelete)	Delete a queue
void	deleteRoutingQueueMember(DeleteRoutingQueueMemberRequest request)	Delete a queue member.
ApiResponse<Void>	deleteRoutingQueueMember(ApiRequest<Void> request)	Delete a queue member.
void	deleteRoutingQueueMember(String queueId, String memberId)	Delete a queue member.
ApiResponse<Void>	deleteRoutingQueueMemberWithHttpInfo(String queueId, String memberId)	Delete a queue member.
void	deleteRoutingQueueUser(DeleteRoutingQueueUserRequest request)	Deprecated.
ApiResponse<Void>	deleteRoutingQueueUser(ApiRequest<Void> request)	Deprecated.
void	deleteRoutingQueueUser(String queueId, String memberId)	Deprecated.
ApiResponse<Void>	deleteRoutingQueueUserWithHttpInfo(String queueId, String memberId)	Deprecated.
ApiResponse<Void>	deleteRoutingQueueWithHttpInfo(String queueId, Boolean forceDelete)	Delete a queue
void	deleteRoutingQueueWrapupcode(DeleteRoutingQueueWrapupcodeRequest request)	Delete a wrap-up code from a queue
ApiResponse<Void>	deleteRoutingQueueWrapupcode(ApiRequest<Void> request)	Delete a wrap-up code from a queue
void	deleteRoutingQueueWrapupcode(String queueId, String codeId)	Delete a wrap-up code from a queue
ApiResponse<Void>	deleteRoutingQueueWrapupcodeWithHttpInfo(String queueId, String codeId)	Delete a wrap-up code from a queue
void	deleteRoutingSettings()	Delete an organization's routing settings
void	deleteRoutingSettings(DeleteRoutingSettingsRequest request)	Delete an organization's routing settings
ApiResponse<Void>	deleteRoutingSettings(ApiRequest<Void> request)	Delete an organization's routing settings
ApiResponse<Void>	deleteRoutingSettingsWithHttpInfo()	Delete an organization's routing settings
void	deleteRoutingSkill(DeleteRoutingSkillRequest request)	Delete Routing Skill
ApiResponse<Void>	deleteRoutingSkill(ApiRequest<Void> request)	Delete Routing Skill
void	deleteRoutingSkill(String skillId)	Delete Routing Skill
void	deleteRoutingSkillexpression(DeleteRoutingSkillexpressionRequest request)	Archive a skill expression to remove it from the set of active expressions
ApiResponse<Void>	deleteRoutingSkillexpression(ApiRequest<Void> request)	Archive a skill expression to remove it from the set of active expressions
void	deleteRoutingSkillexpression(String expressionId)	Archive a skill expression to remove it from the set of active expressions
void	deleteRoutingSkillexpressions(DeleteRoutingSkillexpressionsRequest request)	Archive a set of skill expressions to remove them from the set of active expressions
ApiResponse<Void>	deleteRoutingSkillexpressions(ApiRequest<Void> request)	Archive a set of skill expressions to remove them from the set of active expressions
void	deleteRoutingSkillexpressions(List<String> id)	Archive a set of skill expressions to remove them from the set of active expressions
ApiResponse<Void>	deleteRoutingSkillexpressionsWithHttpInfo(List<String> id)	Archive a set of skill expressions to remove them from the set of active expressions
ApiResponse<Void>	deleteRoutingSkillexpressionWithHttpInfo(String expressionId)	Archive a skill expression to remove it from the set of active expressions
void	deleteRoutingSkillgroup(DeleteRoutingSkillgroupRequest request)	Remove skill group definition
ApiResponse<Void>	deleteRoutingSkillgroup(ApiRequest<Void> request)	Remove skill group definition
void	deleteRoutingSkillgroup(String skillGroupId)	Remove skill group definition
ApiResponse<Void>	deleteRoutingSkillgroupWithHttpInfo(String skillGroupId)	Remove skill group definition
ApiResponse<Void>	deleteRoutingSkillWithHttpInfo(String skillId)	Delete Routing Skill
void	deleteRoutingSmsAddress(DeleteRoutingSmsAddressRequest request)	Delete an Address by Id for SMS
ApiResponse<Void>	deleteRoutingSmsAddress(ApiRequest<Void> request)	Delete an Address by Id for SMS
void	deleteRoutingSmsAddress(String addressId)	Delete an Address by Id for SMS
ApiResponse<Void>	deleteRoutingSmsAddressWithHttpInfo(String addressId)	Delete an Address by Id for SMS
void	deleteRoutingSmsPhonenumber(DeleteRoutingSmsPhonenumberRequest request)	Delete a phone number provisioned for SMS.
ApiResponse<Void>	deleteRoutingSmsPhonenumber(ApiRequest<Void> request)	Delete a phone number provisioned for SMS.
void	deleteRoutingSmsPhonenumber(String phoneNumberId)	Delete a phone number provisioned for SMS.
ApiResponse<Void>	deleteRoutingSmsPhonenumberWithHttpInfo(String phoneNumberId)	Delete a phone number provisioned for SMS.
void	deleteRoutingUserDirectroutingbackupSettings(DeleteRoutingUserDirectroutingbackupSettingsRequest request)	Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.
ApiResponse<Void>	deleteRoutingUserDirectroutingbackupSettings(ApiRequest<Void> request)	Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.
void	deleteRoutingUserDirectroutingbackupSettings(String userId)	Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.
ApiResponse<Void>	deleteRoutingUserDirectroutingbackupSettingsWithHttpInfo(String userId)	Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.
void	deleteRoutingUserUtilization(DeleteRoutingUserUtilizationRequest request)	Delete the user's max utilization settings and revert to the organization-wide default.
ApiResponse<Void>	deleteRoutingUserUtilization(ApiRequest<Void> request)	Delete the user's max utilization settings and revert to the organization-wide default.
void	deleteRoutingUserUtilization(String userId)	Delete the user's max utilization settings and revert to the organization-wide default.
ApiResponse<Void>	deleteRoutingUserUtilizationWithHttpInfo(String userId)	Delete the user's max utilization settings and revert to the organization-wide default.
void	deleteRoutingUtilization()	Delete the organization-wide max utilization settings and revert to the system default.
void	deleteRoutingUtilization(DeleteRoutingUtilizationRequest request)	Delete the organization-wide max utilization settings and revert to the system default.
ApiResponse<Void>	deleteRoutingUtilization(ApiRequest<Void> request)	Delete the organization-wide max utilization settings and revert to the system default.
void	deleteRoutingUtilizationLabel(DeleteRoutingUtilizationLabelRequest request)	Delete a utilization label
ApiResponse<Void>	deleteRoutingUtilizationLabel(ApiRequest<Void> request)	Delete a utilization label
void	deleteRoutingUtilizationLabel(String labelId, Boolean forceDelete)	Delete a utilization label
ApiResponse<Void>	deleteRoutingUtilizationLabelWithHttpInfo(String labelId, Boolean forceDelete)	Delete a utilization label
ApiResponse<Void>	deleteRoutingUtilizationWithHttpInfo()	Delete the organization-wide max utilization settings and revert to the system default.
void	deleteRoutingWrapupcode(DeleteRoutingWrapupcodeRequest request)	Delete wrap-up code
ApiResponse<Void>	deleteRoutingWrapupcode(ApiRequest<Void> request)	Delete wrap-up code
void	deleteRoutingWrapupcode(String codeId)	Delete wrap-up code
ApiResponse<Void>	deleteRoutingWrapupcodeWithHttpInfo(String codeId)	Delete wrap-up code
void	deleteUserRoutinglanguage(DeleteUserRoutinglanguageRequest request)	Remove a routing language from a user
ApiResponse<Void>	deleteUserRoutinglanguage(ApiRequest<Void> request)	Remove a routing language from a user
void	deleteUserRoutinglanguage(String userId, String languageId)	Remove a routing language from a user
ApiResponse<Void>	deleteUserRoutinglanguageWithHttpInfo(String userId, String languageId)	Remove a routing language from a user
void	deleteUserRoutingskill(DeleteUserRoutingskillRequest request)	Remove a routing skill from a user
ApiResponse<Void>	deleteUserRoutingskill(ApiRequest<Void> request)	Remove a routing skill from a user
void	deleteUserRoutingskill(String userId, String skillId)	Remove a routing skill from a user
ApiResponse<Void>	deleteUserRoutingskillWithHttpInfo(String userId, String skillId)	Remove a routing skill from a user
BenefitAssessment	getRoutingAssessment(GetRoutingAssessmentRequest request)	Retrieve a single benefit assessment.
ApiResponse<BenefitAssessment>	getRoutingAssessment(ApiRequest<Void> request)	Retrieve a single benefit assessment.
BenefitAssessment	getRoutingAssessment(String assessmentId)	Retrieve a single benefit assessment.
AssessmentListing	getRoutingAssessments(GetRoutingAssessmentsRequest request)	Retrieve all benefit assessments.
ApiResponse<AssessmentListing>	getRoutingAssessments(ApiRequest<Void> request)	Retrieve all benefit assessments.
AssessmentListing	getRoutingAssessments(String before, String after, String limit, String pageSize, List<String> queueId)	Retrieve all benefit assessments.
BenefitAssessmentJob	getRoutingAssessmentsJob(GetRoutingAssessmentsJobRequest request)	Retrieve a single benefit assessments job.
ApiResponse<BenefitAssessmentJob>	getRoutingAssessmentsJob(ApiRequest<Void> request)	Retrieve a single benefit assessments job.
BenefitAssessmentJob	getRoutingAssessmentsJob(String jobId)	Retrieve a single benefit assessments job.
AssessmentJobListing	getRoutingAssessmentsJobs(GetRoutingAssessmentsJobsRequest request)	Retrieve all benefit assessment jobs.
ApiResponse<AssessmentJobListing>	getRoutingAssessmentsJobs(ApiRequest<Void> request)	Retrieve all benefit assessment jobs.
AssessmentJobListing	getRoutingAssessmentsJobs(List<String> divisionId)	Retrieve all benefit assessment jobs.
ApiResponse<AssessmentJobListing>	getRoutingAssessmentsJobsWithHttpInfo(List<String> divisionId)	Retrieve all benefit assessment jobs.
ApiResponse<BenefitAssessmentJob>	getRoutingAssessmentsJobWithHttpInfo(String jobId)	Retrieve a single benefit assessments job.
ApiResponse<AssessmentListing>	getRoutingAssessmentsWithHttpInfo(String before, String after, String limit, String pageSize, List<String> queueId)	Retrieve all benefit assessments.
ApiResponse<BenefitAssessment>	getRoutingAssessmentWithHttpInfo(String assessmentId)	Retrieve a single benefit assessment.
AvailableMediaTypeEntityListing	getRoutingAvailablemediatypes()	Get available media types
AvailableMediaTypeEntityListing	getRoutingAvailablemediatypes(GetRoutingAvailablemediatypesRequest request)	Get available media types
ApiResponse<AvailableMediaTypeEntityListing>	getRoutingAvailablemediatypes(ApiRequest<Void> request)	Get available media types
ApiResponse<AvailableMediaTypeEntityListing>	getRoutingAvailablemediatypesWithHttpInfo()	Get available media types
AgentDirectRoutingBackupSettings	getRoutingDirectroutingbackupSettingsMe()	Get the user's Direct Routing Backup settings.
AgentDirectRoutingBackupSettings	getRoutingDirectroutingbackupSettingsMe(GetRoutingDirectroutingbackupSettingsMeRequest request)	Get the user's Direct Routing Backup settings.
ApiResponse<AgentDirectRoutingBackupSettings>	getRoutingDirectroutingbackupSettingsMe(ApiRequest<Void> request)	Get the user's Direct Routing Backup settings.
ApiResponse<AgentDirectRoutingBackupSettings>	getRoutingDirectroutingbackupSettingsMeWithHttpInfo()	Get the user's Direct Routing Backup settings.
InboundDomain	getRoutingEmailDomain(GetRoutingEmailDomainRequest request)	Get domain
ApiResponse<InboundDomain>	getRoutingEmailDomain(ApiRequest<Void> request)	Get domain
InboundDomain	getRoutingEmailDomain(String domainId, String expand)	Get domain
VerificationResult	getRoutingEmailDomainDkim(GetRoutingEmailDomainDkimRequest request)	Get domain dkim settings
ApiResponse<VerificationResult>	getRoutingEmailDomainDkim(ApiRequest<Void> request)	Get domain dkim settings
VerificationResult	getRoutingEmailDomainDkim(String domainId)	Get domain dkim settings
ApiResponse<VerificationResult>	getRoutingEmailDomainDkimWithHttpInfo(String domainId)	Get domain dkim settings
MailFromResult	getRoutingEmailDomainMailfrom(GetRoutingEmailDomainMailfromRequest request)	Get domain mail from settings
ApiResponse<MailFromResult>	getRoutingEmailDomainMailfrom(ApiRequest<Void> request)	Get domain mail from settings
MailFromResult	getRoutingEmailDomainMailfrom(String domainId)	Get domain mail from settings
ApiResponse<MailFromResult>	getRoutingEmailDomainMailfromWithHttpInfo(String domainId)	Get domain mail from settings
InboundRoute	getRoutingEmailDomainRoute(GetRoutingEmailDomainRouteRequest request)	Get a route
ApiResponse<InboundRoute>	getRoutingEmailDomainRoute(ApiRequest<Void> request)	Get a route
InboundRoute	getRoutingEmailDomainRoute(String domainName, String routeId, List<String> expand)	Get a route
RouteIdentityResolutionConfig	getRoutingEmailDomainRouteIdentityresolution(GetRoutingEmailDomainRouteIdentityresolutionRequest request)	Get a route identity resolution setting.
ApiResponse<RouteIdentityResolutionConfig>	getRoutingEmailDomainRouteIdentityresolution(ApiRequest<Void> request)	Get a route identity resolution setting.
RouteIdentityResolutionConfig	getRoutingEmailDomainRouteIdentityresolution(String domainName, String routeId)	Get a route identity resolution setting.
ApiResponse<RouteIdentityResolutionConfig>	getRoutingEmailDomainRouteIdentityresolutionWithHttpInfo(String domainName, String routeId)	Get a route identity resolution setting.
InboundRouteEntityListing	getRoutingEmailDomainRoutes(GetRoutingEmailDomainRoutesRequest request)	Get routes
ApiResponse<InboundRouteEntityListing>	getRoutingEmailDomainRoutes(ApiRequest<Void> request)	Get routes
InboundRouteEntityListing	getRoutingEmailDomainRoutes(String domainName, Integer pageSize, Integer pageNumber, String pattern, List<String> expand)	Get routes
ApiResponse<InboundRouteEntityListing>	getRoutingEmailDomainRoutesWithHttpInfo(String domainName, Integer pageSize, Integer pageNumber, String pattern, List<String> expand)	Get routes
ApiResponse<InboundRoute>	getRoutingEmailDomainRouteWithHttpInfo(String domainName, String routeId, List<String> expand)	Get a route
InboundDomainEntityListing	getRoutingEmailDomains(GetRoutingEmailDomainsRequest request)	Get domains
ApiResponse<InboundDomainEntityListing>	getRoutingEmailDomains(ApiRequest<Void> request)	Get domains
InboundDomainEntityListing	getRoutingEmailDomains(Integer pageSize, Integer pageNumber, Boolean excludeStatus, String filter, String expand)	Get domains
ApiResponse<InboundDomainEntityListing>	getRoutingEmailDomainsWithHttpInfo(Integer pageSize, Integer pageNumber, Boolean excludeStatus, String filter, String expand)	Get domains
VerificationResult	getRoutingEmailDomainVerification(GetRoutingEmailDomainVerificationRequest request)	Get domain verification settings
ApiResponse<VerificationResult>	getRoutingEmailDomainVerification(ApiRequest<Void> request)	Get domain verification settings
VerificationResult	getRoutingEmailDomainVerification(String domainId)	Get domain verification settings
ApiResponse<VerificationResult>	getRoutingEmailDomainVerificationWithHttpInfo(String domainId)	Get domain verification settings
ApiResponse<InboundDomain>	getRoutingEmailDomainWithHttpInfo(String domainId, String expand)	Get domain
OutboundDomain	getRoutingEmailOutboundDomain(GetRoutingEmailOutboundDomainRequest request)	Get domain
ApiResponse<OutboundDomain>	getRoutingEmailOutboundDomain(ApiRequest<Void> request)	Get domain
OutboundDomain	getRoutingEmailOutboundDomain(String domainId, String expand)	Get domain
EmailOutboundDomainResult	getRoutingEmailOutboundDomainActivation(GetRoutingEmailOutboundDomainActivationRequest request)	Get activation status (cname + dkim) of an outbound domain
ApiResponse<EmailOutboundDomainResult>	getRoutingEmailOutboundDomainActivation(ApiRequest<Void> request)	Get activation status (cname + dkim) of an outbound domain
EmailOutboundDomainResult	getRoutingEmailOutboundDomainActivation(String domainId)	Get activation status (cname + dkim) of an outbound domain
ApiResponse<EmailOutboundDomainResult>	getRoutingEmailOutboundDomainActivationWithHttpInfo(String domainId)	Get activation status (cname + dkim) of an outbound domain
OutboundDomainEntityListing	getRoutingEmailOutboundDomains(GetRoutingEmailOutboundDomainsRequest request)	Get outbound domains
ApiResponse<OutboundDomainEntityListing>	getRoutingEmailOutboundDomains(ApiRequest<Void> request)	Get outbound domains
OutboundDomainEntityListing	getRoutingEmailOutboundDomains(Integer pageSize, Integer pageNumber, String filter, String expand)	Get outbound domains
ApiResponse<OutboundDomainEntityListing>	getRoutingEmailOutboundDomainsWithHttpInfo(Integer pageSize, Integer pageNumber, String filter, String expand)	Get outbound domains
ApiResponse<OutboundDomain>	getRoutingEmailOutboundDomainWithHttpInfo(String domainId, String expand)	Get domain
EmailSettingEntityListing	getRoutingEmailSetting(GetRoutingEmailSettingRequest request)	Get a paged list of email routing settings.
ApiResponse<EmailSettingEntityListing>	getRoutingEmailSetting(ApiRequest<Void> request)	Get a paged list of email routing settings.
EmailSettingEntityListing	getRoutingEmailSetting(Integer pageSize, Integer pageNumber)	Get a paged list of email routing settings.
EmailSetting	getRoutingEmailSettingEmailSettingId(GetRoutingEmailSettingEmailSettingIdRequest request)	Get email setting.
ApiResponse<EmailSetting>	getRoutingEmailSettingEmailSettingId(ApiRequest<Void> request)	Get email setting.
EmailSetting	getRoutingEmailSettingEmailSettingId(String emailSettingId)	Get email setting.
ApiResponse<EmailSetting>	getRoutingEmailSettingEmailSettingIdWithHttpInfo(String emailSettingId)	Get email setting.
ApiResponse<EmailSettingEntityListing>	getRoutingEmailSettingWithHttpInfo(Integer pageSize, Integer pageNumber)	Get a paged list of email routing settings.
EmailSetup	getRoutingEmailSetup()	Get email setup
EmailSetup	getRoutingEmailSetup(GetRoutingEmailSetupRequest request)	Get email setup
ApiResponse<EmailSetup>	getRoutingEmailSetup(ApiRequest<Void> request)	Get email setup
ApiResponse<EmailSetup>	getRoutingEmailSetupWithHttpInfo()	Get email setup
Language	getRoutingLanguage(GetRoutingLanguageRequest request)	Get a routing language
ApiResponse<Language>	getRoutingLanguage(ApiRequest<Void> request)	Get a routing language
Language	getRoutingLanguage(String languageId)	Get a routing language
LanguageEntityListing	getRoutingLanguages(GetRoutingLanguagesRequest request)	Get the list of supported languages.
ApiResponse<LanguageEntityListing>	getRoutingLanguages(ApiRequest<Void> request)	Get the list of supported languages.
LanguageEntityListing	getRoutingLanguages(Integer pageSize, Integer pageNumber, String sortOrder, String name, List<String> id)	Get the list of supported languages.
ApiResponse<LanguageEntityListing>	getRoutingLanguagesWithHttpInfo(Integer pageSize, Integer pageNumber, String sortOrder, String name, List<String> id)	Get the list of supported languages.
ApiResponse<Language>	getRoutingLanguageWithHttpInfo(String languageId)	Get a routing language
Recipient	getRoutingMessageRecipient(GetRoutingMessageRecipientRequest request)	Get a recipient
ApiResponse<Recipient>	getRoutingMessageRecipient(ApiRequest<Void> request)	Get a recipient
Recipient	getRoutingMessageRecipient(String recipientId)	Get a recipient
RecipientListing	getRoutingMessageRecipients(GetRoutingMessageRecipientsRequest request)	Get recipients
ApiResponse<RecipientListing>	getRoutingMessageRecipients(ApiRequest<Void> request)	Get recipients
RecipientListing	getRoutingMessageRecipients(String messengerType, String name, Integer pageSize, Integer pageNumber)	Get recipients
ApiResponse<RecipientListing>	getRoutingMessageRecipientsWithHttpInfo(String messengerType, String name, Integer pageSize, Integer pageNumber)	Get recipients
ApiResponse<Recipient>	getRoutingMessageRecipientWithHttpInfo(String recipientId)	Get a recipient
Predictor	getRoutingPredictor(GetRoutingPredictorRequest request)	Retrieve a single predictor.
ApiResponse<Predictor>	getRoutingPredictor(ApiRequest<Void> request)	Retrieve a single predictor.
Predictor	getRoutingPredictor(String predictorId)	Retrieve a single predictor.
PredictorModelFeatureListing	getRoutingPredictorModelFeatures(GetRoutingPredictorModelFeaturesRequest request)	Retrieve Predictor Model Features.
ApiResponse<PredictorModelFeatureListing>	getRoutingPredictorModelFeatures(ApiRequest<Void> request)	Retrieve Predictor Model Features.
PredictorModelFeatureListing	getRoutingPredictorModelFeatures(String predictorId, String modelId)	Retrieve Predictor Model Features.
ApiResponse<PredictorModelFeatureListing>	getRoutingPredictorModelFeaturesWithHttpInfo(String predictorId, String modelId)	Retrieve Predictor Model Features.
PredictorModels	getRoutingPredictorModels(GetRoutingPredictorModelsRequest request)	Retrieve Predictor Models and Top Features.
ApiResponse<PredictorModels>	getRoutingPredictorModels(ApiRequest<Void> request)	Retrieve Predictor Models and Top Features.
PredictorModels	getRoutingPredictorModels(String predictorId)	Retrieve Predictor Models and Top Features.
ApiResponse<PredictorModels>	getRoutingPredictorModelsWithHttpInfo(String predictorId)	Retrieve Predictor Models and Top Features.
PredictorListing	getRoutingPredictors(GetRoutingPredictorsRequest request)	Retrieve all predictors.
ApiResponse<PredictorListing>	getRoutingPredictors(ApiRequest<Void> request)	Retrieve all predictors.
PredictorListing	getRoutingPredictors(String before, String after, String limit, String pageSize, List<String> queueId, String kpiId, String state)	Retrieve all predictors.
KeyPerformanceIndicator	getRoutingPredictorsKeyperformanceindicator(GetRoutingPredictorsKeyperformanceindicatorRequest request)	Retrieve a single Key Performance Indicator.
ApiResponse<KeyPerformanceIndicator>	getRoutingPredictorsKeyperformanceindicator(ApiRequest<Void> request)	Retrieve a single Key Performance Indicator.
KeyPerformanceIndicator	getRoutingPredictorsKeyperformanceindicator(String kpiId, List<String> expand)	Retrieve a single Key Performance Indicator.
List<KeyPerformanceIndicator>	getRoutingPredictorsKeyperformanceindicators(GetRoutingPredictorsKeyperformanceindicatorsRequest request)	Get a list of Key Performance Indicators
ApiResponse<List<KeyPerformanceIndicator>>	getRoutingPredictorsKeyperformanceindicators(ApiRequest<Void> request)	Get a list of Key Performance Indicators
List<KeyPerformanceIndicator>	getRoutingPredictorsKeyperformanceindicators(String kpiGroup, List<String> expand)	Get a list of Key Performance Indicators
ApiResponse<List<KeyPerformanceIndicator>>	getRoutingPredictorsKeyperformanceindicatorsWithHttpInfo(String kpiGroup, List<String> expand)	Get a list of Key Performance Indicators
List<KeyPerformanceIndicatorType>	getRoutingPredictorsKeyperformanceindicatortypes()	Get a list of Key Performance Indicators Types available.
List<KeyPerformanceIndicatorType>	getRoutingPredictorsKeyperformanceindicatortypes(GetRoutingPredictorsKeyperformanceindicatortypesRequest request)	Get a list of Key Performance Indicators Types available.
ApiResponse<List<KeyPerformanceIndicatorType>>	getRoutingPredictorsKeyperformanceindicatortypes(ApiRequest<Void> request)	Get a list of Key Performance Indicators Types available.
ApiResponse<List<KeyPerformanceIndicatorType>>	getRoutingPredictorsKeyperformanceindicatortypesWithHttpInfo()	Get a list of Key Performance Indicators Types available.
ApiResponse<KeyPerformanceIndicator>	getRoutingPredictorsKeyperformanceindicatorWithHttpInfo(String kpiId, List<String> expand)	Retrieve a single Key Performance Indicator.
ApiResponse<PredictorListing>	getRoutingPredictorsWithHttpInfo(String before, String after, String limit, String pageSize, List<String> queueId, String kpiId, String state)	Retrieve all predictors.
ApiResponse<Predictor>	getRoutingPredictorWithHttpInfo(String predictorId)	Retrieve a single predictor.
Queue	getRoutingQueue(GetRoutingQueueRequest request)	Get details about this queue.
ApiResponse<Queue>	getRoutingQueue(ApiRequest<Void> request)	Get details about this queue.
Queue	getRoutingQueue(String queueId, List<String> expand)	Get details about this queue.
AssistantQueue	getRoutingQueueAssistant(GetRoutingQueueAssistantRequest request)	Get an assistant associated with a queue.
ApiResponse<AssistantQueue>	getRoutingQueueAssistant(ApiRequest<Void> request)	Get an assistant associated with a queue.
AssistantQueue	getRoutingQueueAssistant(String queueId, List<String> expand, String languageVariation, Boolean fallbackToPrimaryAssistant)	Get an assistant associated with a queue.
ApiResponse<AssistantQueue>	getRoutingQueueAssistantWithHttpInfo(String queueId, List<String> expand, String languageVariation, Boolean fallbackToPrimaryAssistant)	Get an assistant associated with a queue.
ComparisonPeriod	getRoutingQueueComparisonperiod(GetRoutingQueueComparisonperiodRequest request)	Get a Comparison Period.
ApiResponse<ComparisonPeriod>	getRoutingQueueComparisonperiod(ApiRequest<Void> request)	Get a Comparison Period.
ComparisonPeriod	getRoutingQueueComparisonperiod(String queueId, String comparisonPeriodId)	Get a Comparison Period.
ComparisonPeriodListing	getRoutingQueueComparisonperiods(GetRoutingQueueComparisonperiodsRequest request)	Get list of comparison periods
ApiResponse<ComparisonPeriodListing>	getRoutingQueueComparisonperiods(ApiRequest<Void> request)	Get list of comparison periods
ComparisonPeriodListing	getRoutingQueueComparisonperiods(String queueId)	Get list of comparison periods
ApiResponse<ComparisonPeriodListing>	getRoutingQueueComparisonperiodsWithHttpInfo(String queueId)	Get list of comparison periods
ApiResponse<ComparisonPeriod>	getRoutingQueueComparisonperiodWithHttpInfo(String queueId, String comparisonPeriodId)	Get a Comparison Period.
EstimatedWaitTimePredictions	getRoutingQueueEstimatedwaittime(GetRoutingQueueEstimatedwaittimeRequest request)	Get Estimated Wait Time
ApiResponse<EstimatedWaitTimePredictions>	getRoutingQueueEstimatedwaittime(ApiRequest<Void> request)	Get Estimated Wait Time
EstimatedWaitTimePredictions	getRoutingQueueEstimatedwaittime(String queueId, String conversationId)	Get Estimated Wait Time
ApiResponse<EstimatedWaitTimePredictions>	getRoutingQueueEstimatedwaittimeWithHttpInfo(String queueId, String conversationId)	Get Estimated Wait Time
IdentityResolutionQueueConfig	getRoutingQueueIdentityresolution(GetRoutingQueueIdentityresolutionRequest request)	Get Queue IdentityResolution Settings.
ApiResponse<IdentityResolutionQueueConfig>	getRoutingQueueIdentityresolution(ApiRequest<Void> request)	Get Queue IdentityResolution Settings.
IdentityResolutionQueueConfig	getRoutingQueueIdentityresolution(String queueId)	Get Queue IdentityResolution Settings.
ApiResponse<IdentityResolutionQueueConfig>	getRoutingQueueIdentityresolutionWithHttpInfo(String queueId)	Get Queue IdentityResolution Settings.
EstimatedWaitTimePredictions	getRoutingQueueMediatypeEstimatedwaittime(GetRoutingQueueMediatypeEstimatedwaittimeRequest request)	Get Estimated Wait Time
ApiResponse<EstimatedWaitTimePredictions>	getRoutingQueueMediatypeEstimatedwaittime(ApiRequest<Void> request)	Get Estimated Wait Time
EstimatedWaitTimePredictions	getRoutingQueueMediatypeEstimatedwaittime(String queueId, String mediaType, String labelId)	Get Estimated Wait Time
ApiResponse<EstimatedWaitTimePredictions>	getRoutingQueueMediatypeEstimatedwaittimeWithHttpInfo(String queueId, String mediaType, String labelId)	Get Estimated Wait Time
QueueMemberEntityListing	getRoutingQueueMembers(GetRoutingQueueMembersRequest request)	Get the members of this queue.
ApiResponse<QueueMemberEntityListing>	getRoutingQueueMembers(ApiRequest<Void> request)	Get the members of this queue.
QueueMemberEntityListing	getRoutingQueueMembers(String queueId, Integer pageNumber, Integer pageSize, String sortOrder, List<String> expand, String name, List<String> profileSkills, List<String> skills, List<String> languages, List<String> routingStatus, List<String> presence, String memberBy, Boolean joined)	Get the members of this queue.
ApiResponse<QueueMemberEntityListing>	getRoutingQueueMembersWithHttpInfo(String queueId, Integer pageNumber, Integer pageSize, String sortOrder, List<String> expand, String name, List<String> profileSkills, List<String> skills, List<String> languages, List<String> routingStatus, List<String> presence, String memberBy, Boolean joined)	Get the members of this queue.
QueueEntityListing	getRoutingQueues(GetRoutingQueuesRequest request)	Get list of queues.
ApiResponse<QueueEntityListing>	getRoutingQueues(ApiRequest<Void> request)	Get list of queues.
QueueEntityListing	getRoutingQueues(Integer pageNumber, Integer pageSize, String sortOrder, String name, List<String> id, List<String> divisionId, List<String> peerId, String cannedResponseLibraryId, Boolean hasPeer, List<String> expand)	Get list of queues.
QueueEntityListing	getRoutingQueuesDivisionviews(GetRoutingQueuesDivisionviewsRequest request)	Get a paged listing of simplified queue objects, filterable by name, queue ID(s), or division ID(s).
ApiResponse<QueueEntityListing>	getRoutingQueuesDivisionviews(ApiRequest<Void> request)	Get a paged listing of simplified queue objects, filterable by name, queue ID(s), or division ID(s).
QueueEntityListing	getRoutingQueuesDivisionviews(Integer pageSize, Integer pageNumber, String sortBy, String sortOrder, String name, List<String> id, List<String> divisionId)	Get a paged listing of simplified queue objects, filterable by name, queue ID(s), or division ID(s).
QueueEntityListing	getRoutingQueuesDivisionviewsAll(GetRoutingQueuesDivisionviewsAllRequest request)	Get a paged listing of simplified queue objects, sorted by name.
ApiResponse<QueueEntityListing>	getRoutingQueuesDivisionviewsAll(ApiRequest<Void> request)	Get a paged listing of simplified queue objects, sorted by name.
QueueEntityListing	getRoutingQueuesDivisionviewsAll(Integer pageSize, Integer pageNumber, String sortOrder)	Get a paged listing of simplified queue objects, sorted by name.
ApiResponse<QueueEntityListing>	getRoutingQueuesDivisionviewsAllWithHttpInfo(Integer pageSize, Integer pageNumber, String sortOrder)	Get a paged listing of simplified queue objects, sorted by name.
ApiResponse<QueueEntityListing>	getRoutingQueuesDivisionviewsWithHttpInfo(Integer pageSize, Integer pageNumber, String sortBy, String sortOrder, String name, List<String> id, List<String> divisionId)	Get a paged listing of simplified queue objects, filterable by name, queue ID(s), or division ID(s).
UserQueueEntityListing	getRoutingQueuesMe(GetRoutingQueuesMeRequest request)	Get a paged listing of queues the user is a member of.
ApiResponse<UserQueueEntityListing>	getRoutingQueuesMe(ApiRequest<Void> request)	Get a paged listing of queues the user is a member of.
UserQueueEntityListing	getRoutingQueuesMe(Integer pageNumber, Integer pageSize, Boolean joined, String sortOrder)	Get a paged listing of queues the user is a member of.
ApiResponse<UserQueueEntityListing>	getRoutingQueuesMeWithHttpInfo(Integer pageNumber, Integer pageSize, Boolean joined, String sortOrder)	Get a paged listing of queues the user is a member of.
ApiResponse<QueueEntityListing>	getRoutingQueuesWithHttpInfo(Integer pageNumber, Integer pageSize, String sortOrder, String name, List<String> id, List<String> divisionId, List<String> peerId, String cannedResponseLibraryId, Boolean hasPeer, List<String> expand)	Get list of queues.
QueueMemberEntityListingV1	getRoutingQueueUsers(GetRoutingQueueUsersRequest request)	Deprecated.
ApiResponse<QueueMemberEntityListingV1>	getRoutingQueueUsers(ApiRequest<Void> request)	Deprecated.
QueueMemberEntityListingV1	getRoutingQueueUsers(String queueId, Integer pageNumber, Integer pageSize, String sortOrder, List<String> expand, Boolean joined, String name, List<String> profileSkills, List<String> skills, List<String> languages, List<String> routingStatus, List<String> presence)	Deprecated.
ApiResponse<QueueMemberEntityListingV1>	getRoutingQueueUsersWithHttpInfo(String queueId, Integer pageNumber, Integer pageSize, String sortOrder, List<String> expand, Boolean joined, String name, List<String> profileSkills, List<String> skills, List<String> languages, List<String> routingStatus, List<String> presence)	Deprecated.
ApiResponse<Queue>	getRoutingQueueWithHttpInfo(String queueId, List<String> expand)	Get details about this queue.
WrapupCodeEntityListing	getRoutingQueueWrapupcodes(GetRoutingQueueWrapupcodesRequest request)	Get the wrap-up codes for a queue
ApiResponse<WrapupCodeEntityListing>	getRoutingQueueWrapupcodes(ApiRequest<Void> request)	Get the wrap-up codes for a queue
WrapupCodeEntityListing	getRoutingQueueWrapupcodes(String queueId, Integer pageSize, Integer pageNumber, String name)	Get the wrap-up codes for a queue
ApiResponse<WrapupCodeEntityListing>	getRoutingQueueWrapupcodesWithHttpInfo(String queueId, Integer pageSize, Integer pageNumber, String name)	Get the wrap-up codes for a queue
RoutingSettings	getRoutingSettings()	Get an organization's routing settings
RoutingSettings	getRoutingSettings(GetRoutingSettingsRequest request)	Get an organization's routing settings
ApiResponse<RoutingSettings>	getRoutingSettings(ApiRequest<Void> request)	Get an organization's routing settings
ContactCenterSettings	getRoutingSettingsContactcenter()	Get Contact Center Settings
ContactCenterSettings	getRoutingSettingsContactcenter(GetRoutingSettingsContactcenterRequest request)	Get Contact Center Settings
ApiResponse<ContactCenterSettings>	getRoutingSettingsContactcenter(ApiRequest<Void> request)	Get Contact Center Settings
ApiResponse<ContactCenterSettings>	getRoutingSettingsContactcenterWithHttpInfo()	Get Contact Center Settings
TranscriptionSettings	getRoutingSettingsTranscription()	Get Transcription Settings
TranscriptionSettings	getRoutingSettingsTranscription(GetRoutingSettingsTranscriptionRequest request)	Get Transcription Settings
ApiResponse<TranscriptionSettings>	getRoutingSettingsTranscription(ApiRequest<Void> request)	Get Transcription Settings
ApiResponse<TranscriptionSettings>	getRoutingSettingsTranscriptionWithHttpInfo()	Get Transcription Settings
ApiResponse<RoutingSettings>	getRoutingSettingsWithHttpInfo()	Get an organization's routing settings
RoutingSkill	getRoutingSkill(GetRoutingSkillRequest request)	Get Routing Skill
ApiResponse<RoutingSkill>	getRoutingSkill(ApiRequest<Void> request)	Get Routing Skill
RoutingSkill	getRoutingSkill(String skillId)	Get Routing Skill
SkillExpression	getRoutingSkillexpression(GetRoutingSkillexpressionRequest request)	Get a skill expression by ID
ApiResponse<SkillExpression>	getRoutingSkillexpression(ApiRequest<Void> request)	Get a skill expression by ID
SkillExpression	getRoutingSkillexpression(String expressionId, Boolean includeArchived, String format)	Get a skill expression by ID
SkillExpressionEntityListing	getRoutingSkillexpressions(GetRoutingSkillexpressionsRequest request)	Get skill expressions
ApiResponse<SkillExpressionEntityListing>	getRoutingSkillexpressions(ApiRequest<Void> request)	Get skill expressions
SkillExpressionEntityListing	getRoutingSkillexpressions(String format, Boolean includeArchived, List<String> id)	Get skill expressions
SkillExpressionEntityListing	getRoutingSkillexpressionsQueueQueueId(GetRoutingSkillexpressionsQueueQueueIdRequest request)	Get skill expressions associated with a queue
ApiResponse<SkillExpressionEntityListing>	getRoutingSkillexpressionsQueueQueueId(ApiRequest<Void> request)	Get skill expressions associated with a queue
SkillExpressionEntityListing	getRoutingSkillexpressionsQueueQueueId(String queueId, String format, Boolean includeArchived)	Get skill expressions associated with a queue
ApiResponse<SkillExpressionEntityListing>	getRoutingSkillexpressionsQueueQueueIdWithHttpInfo(String queueId, String format, Boolean includeArchived)	Get skill expressions associated with a queue
ApiResponse<SkillExpressionEntityListing>	getRoutingSkillexpressionsWithHttpInfo(String format, Boolean includeArchived, List<String> id)	Get skill expressions
ApiResponse<SkillExpression>	getRoutingSkillexpressionWithHttpInfo(String expressionId, Boolean includeArchived, String format)	Get a skill expression by ID
SkillGroup	getRoutingSkillgroup(GetRoutingSkillgroupRequest request)	Get skill group
ApiResponse<SkillGroup>	getRoutingSkillgroup(ApiRequest<Void> request)	Get skill group
SkillGroup	getRoutingSkillgroup(String skillGroupId)	Get skill group
SkillGroupMemberEntityListing	getRoutingSkillgroupMembers(GetRoutingSkillgroupMembersRequest request)	Get skill group members
ApiResponse<SkillGroupMemberEntityListing>	getRoutingSkillgroupMembers(ApiRequest<Void> request)	Get skill group members
SkillGroupMemberEntityListing	getRoutingSkillgroupMembers(String skillGroupId, Integer pageSize, String after, String before, String expand)	Get skill group members
SkillGroupMemberDivisionList	getRoutingSkillgroupMembersDivisions(GetRoutingSkillgroupMembersDivisionsRequest request)	Get list of member divisions for this skill group.
ApiResponse<SkillGroupMemberDivisionList>	getRoutingSkillgroupMembersDivisions(ApiRequest<Void> request)	Get list of member divisions for this skill group.
SkillGroupMemberDivisionList	getRoutingSkillgroupMembersDivisions(String skillGroupId, String expand)	Get list of member divisions for this skill group.
ApiResponse<SkillGroupMemberDivisionList>	getRoutingSkillgroupMembersDivisionsWithHttpInfo(String skillGroupId, String expand)	Get list of member divisions for this skill group.
ApiResponse<SkillGroupMemberEntityListing>	getRoutingSkillgroupMembersWithHttpInfo(String skillGroupId, Integer pageSize, String after, String before, String expand)	Get skill group members
SkillGroupEntityListing	getRoutingSkillgroups(GetRoutingSkillgroupsRequest request)	Get skill group listing
ApiResponse<SkillGroupEntityListing>	getRoutingSkillgroups(ApiRequest<Void> request)	Get skill group listing
SkillGroupEntityListing	getRoutingSkillgroups(Integer pageSize, String name, String after, String before)	Get skill group listing
ApiResponse<SkillGroupEntityListing>	getRoutingSkillgroupsWithHttpInfo(Integer pageSize, String name, String after, String before)	Get skill group listing
ApiResponse<SkillGroup>	getRoutingSkillgroupWithHttpInfo(String skillGroupId)	Get skill group
SkillEntityListing	getRoutingSkills(GetRoutingSkillsRequest request)	Get the list of routing skills.
ApiResponse<SkillEntityListing>	getRoutingSkills(ApiRequest<Void> request)	Get the list of routing skills.
SkillEntityListing	getRoutingSkills(Integer pageSize, Integer pageNumber, String name, List<String> id)	Get the list of routing skills.
ApiResponse<SkillEntityListing>	getRoutingSkillsWithHttpInfo(Integer pageSize, Integer pageNumber, String name, List<String> id)	Get the list of routing skills.
ApiResponse<RoutingSkill>	getRoutingSkillWithHttpInfo(String skillId)	Get Routing Skill
SmsAddress	getRoutingSmsAddress(GetRoutingSmsAddressRequest request)	Get an Address by Id for SMS
ApiResponse<SmsAddress>	getRoutingSmsAddress(ApiRequest<Void> request)	Get an Address by Id for SMS
SmsAddress	getRoutingSmsAddress(String addressId)	Get an Address by Id for SMS
SmsAddressEntityListing	getRoutingSmsAddresses(GetRoutingSmsAddressesRequest request)	Get a list of Addresses for SMS
ApiResponse<SmsAddressEntityListing>	getRoutingSmsAddresses(ApiRequest<Void> request)	Get a list of Addresses for SMS
SmsAddressEntityListing	getRoutingSmsAddresses(Integer pageSize, Integer pageNumber)	Get a list of Addresses for SMS
ApiResponse<SmsAddressEntityListing>	getRoutingSmsAddressesWithHttpInfo(Integer pageSize, Integer pageNumber)	Get a list of Addresses for SMS
ApiResponse<SmsAddress>	getRoutingSmsAddressWithHttpInfo(String addressId)	Get an Address by Id for SMS
SMSAvailablePhoneNumberEntityListing	getRoutingSmsAvailablephonenumbers(GetRoutingSmsAvailablephonenumbersRequest request)	Get a list of available phone numbers for SMS provisioning.
ApiResponse<SMSAvailablePhoneNumberEntityListing>	getRoutingSmsAvailablephonenumbers(ApiRequest<Void> request)	Get a list of available phone numbers for SMS provisioning.
SMSAvailablePhoneNumberEntityListing	getRoutingSmsAvailablephonenumbers(String countryCode, String phoneNumberType, String region, String city, String areaCode, String pattern, String addressRequirement)	Get a list of available phone numbers for SMS provisioning.
ApiResponse<SMSAvailablePhoneNumberEntityListing>	getRoutingSmsAvailablephonenumbersWithHttpInfo(String countryCode, String phoneNumberType, String region, String city, String areaCode, String pattern, String addressRequirement)	Get a list of available phone numbers for SMS provisioning.
SmsIdentityResolutionConfig	getRoutingSmsIdentityresolutionPhonenumber(GetRoutingSmsIdentityresolutionPhonenumberRequest request)	Get a SMS identity resolution settings.
ApiResponse<SmsIdentityResolutionConfig>	getRoutingSmsIdentityresolutionPhonenumber(ApiRequest<Void> request)	Get a SMS identity resolution settings.
SmsIdentityResolutionConfig	getRoutingSmsIdentityresolutionPhonenumber(String addressId)	Get a SMS identity resolution settings.
ApiResponse<SmsIdentityResolutionConfig>	getRoutingSmsIdentityresolutionPhonenumberWithHttpInfo(String addressId)	Get a SMS identity resolution settings.
SmsPhoneNumber	getRoutingSmsPhonenumber(GetRoutingSmsPhonenumberRequest request)	Get a phone number provisioned for SMS.
ApiResponse<SmsPhoneNumber>	getRoutingSmsPhonenumber(ApiRequest<Void> request)	Get a phone number provisioned for SMS.
SmsPhoneNumber	getRoutingSmsPhonenumber(String phoneNumberId, String expand)	Get a phone number provisioned for SMS.
SmsPhoneNumberEntityListing	getRoutingSmsPhonenumbers(GetRoutingSmsPhonenumbersRequest request)	Get a list of provisioned phone numbers.
ApiResponse<SmsPhoneNumberEntityListing>	getRoutingSmsPhonenumbers(ApiRequest<Void> request)	Get a list of provisioned phone numbers.
SmsPhoneNumberEntityListing	getRoutingSmsPhonenumbers(String phoneNumber, List<String> phoneNumberType, List<String> phoneNumberStatus, List<String> countryCode, Integer pageSize, Integer pageNumber, String sortBy, String sortOrder, String language, String integrationId, String supportedContentId, List<String> expand)	Get a list of provisioned phone numbers.
ApiResponse<SmsPhoneNumberEntityListing>	getRoutingSmsPhonenumbersWithHttpInfo(String phoneNumber, List<String> phoneNumberType, List<String> phoneNumberStatus, List<String> countryCode, Integer pageSize, Integer pageNumber, String sortBy, String sortOrder, String language, String integrationId, String supportedContentId, List<String> expand)	Get a list of provisioned phone numbers.
ApiResponse<SmsPhoneNumber>	getRoutingSmsPhonenumberWithHttpInfo(String phoneNumberId, String expand)	Get a phone number provisioned for SMS.
AgentDirectRoutingBackupSettings	getRoutingUserDirectroutingbackupSettings(GetRoutingUserDirectroutingbackupSettingsRequest request)	Get the user's Direct Routing Backup settings.
ApiResponse<AgentDirectRoutingBackupSettings>	getRoutingUserDirectroutingbackupSettings(ApiRequest<Void> request)	Get the user's Direct Routing Backup settings.
AgentDirectRoutingBackupSettings	getRoutingUserDirectroutingbackupSettings(String userId)	Get the user's Direct Routing Backup settings.
ApiResponse<AgentDirectRoutingBackupSettings>	getRoutingUserDirectroutingbackupSettingsWithHttpInfo(String userId)	Get the user's Direct Routing Backup settings.
AgentMaxUtilizationResponse	getRoutingUserUtilization(GetRoutingUserUtilizationRequest request)	Get the user's max utilization settings.
ApiResponse<AgentMaxUtilizationResponse>	getRoutingUserUtilization(ApiRequest<Void> request)	Get the user's max utilization settings.
AgentMaxUtilizationResponse	getRoutingUserUtilization(String userId)	Get the user's max utilization settings.
ApiResponse<AgentMaxUtilizationResponse>	getRoutingUserUtilizationWithHttpInfo(String userId)	Get the user's max utilization settings.
UtilizationResponse	getRoutingUtilization()	Get the organization-wide max utilization settings.
UtilizationResponse	getRoutingUtilization(GetRoutingUtilizationRequest request)	Get the organization-wide max utilization settings.
ApiResponse<UtilizationResponse>	getRoutingUtilization(ApiRequest<Void> request)	Get the organization-wide max utilization settings.
UtilizationLabel	getRoutingUtilizationLabel(GetRoutingUtilizationLabelRequest request)	Get details about this utilization label
ApiResponse<UtilizationLabel>	getRoutingUtilizationLabel(ApiRequest<Void> request)	Get details about this utilization label
UtilizationLabel	getRoutingUtilizationLabel(String labelId)	Get details about this utilization label
List<Object>	getRoutingUtilizationLabelAgents(GetRoutingUtilizationLabelAgentsRequest request)	Get list of agent ids associated with a utilization label
ApiResponse<List<Object>>	getRoutingUtilizationLabelAgents(ApiRequest<Void> request)	Get list of agent ids associated with a utilization label
List<Object>	getRoutingUtilizationLabelAgents(String labelId)	Get list of agent ids associated with a utilization label
ApiResponse<List<Object>>	getRoutingUtilizationLabelAgentsWithHttpInfo(String labelId)	Get list of agent ids associated with a utilization label
UtilizationLabelEntityListing	getRoutingUtilizationLabels(GetRoutingUtilizationLabelsRequest request)	Get list of utilization labels
ApiResponse<UtilizationLabelEntityListing>	getRoutingUtilizationLabels(ApiRequest<Void> request)	Get list of utilization labels
UtilizationLabelEntityListing	getRoutingUtilizationLabels(Integer pageSize, Integer pageNumber, String sortOrder, String name)	Get list of utilization labels
ApiResponse<UtilizationLabelEntityListing>	getRoutingUtilizationLabelsWithHttpInfo(Integer pageSize, Integer pageNumber, String sortOrder, String name)	Get list of utilization labels
ApiResponse<UtilizationLabel>	getRoutingUtilizationLabelWithHttpInfo(String labelId)	Get details about this utilization label
ApiResponse<UtilizationResponse>	getRoutingUtilizationWithHttpInfo()	Get the organization-wide max utilization settings.
WrapupCode	getRoutingWrapupcode(GetRoutingWrapupcodeRequest request)	Get details about this wrap-up code.
ApiResponse<WrapupCode>	getRoutingWrapupcode(ApiRequest<Void> request)	Get details about this wrap-up code.
WrapupCode	getRoutingWrapupcode(String codeId)	Get details about this wrap-up code.
WrapupCodeEntityListing	getRoutingWrapupcodes(GetRoutingWrapupcodesRequest request)	Get list of wrapup codes.
ApiResponse<WrapupCodeEntityListing>	getRoutingWrapupcodes(ApiRequest<Void> request)	Get list of wrapup codes.
WrapupCodeEntityListing	getRoutingWrapupcodes(Integer pageSize, Integer pageNumber, String sortBy, String sortOrder, String name, List<String> id, List<String> divisionId)	Get list of wrapup codes.
WrapupCode	getRoutingWrapupcodesDivisionview(GetRoutingWrapupcodesDivisionviewRequest request)	Get a simplified wrap-up code.
ApiResponse<WrapupCode>	getRoutingWrapupcodesDivisionview(ApiRequest<Void> request)	Get a simplified wrap-up code.
WrapupCode	getRoutingWrapupcodesDivisionview(String codeId)	Get a simplified wrap-up code.
WrapupCodeEntityListing	getRoutingWrapupcodesDivisionviews(GetRoutingWrapupcodesDivisionviewsRequest request)	Get a paged listing of simplified wrapup code objects, filterable by name, wrapup code ID(s), or division ID(s).
ApiResponse<WrapupCodeEntityListing>	getRoutingWrapupcodesDivisionviews(ApiRequest<Void> request)	Get a paged listing of simplified wrapup code objects, filterable by name, wrapup code ID(s), or division ID(s).
WrapupCodeEntityListing	getRoutingWrapupcodesDivisionviews(Integer pageSize, Integer pageNumber, String name, List<String> id, List<String> divisionId, String includeState)	Get a paged listing of simplified wrapup code objects, filterable by name, wrapup code ID(s), or division ID(s).
ApiResponse<WrapupCodeEntityListing>	getRoutingWrapupcodesDivisionviewsWithHttpInfo(Integer pageSize, Integer pageNumber, String name, List<String> id, List<String> divisionId, String includeState)	Get a paged listing of simplified wrapup code objects, filterable by name, wrapup code ID(s), or division ID(s).
ApiResponse<WrapupCode>	getRoutingWrapupcodesDivisionviewWithHttpInfo(String codeId)	Get a simplified wrap-up code.
ApiResponse<WrapupCodeEntityListing>	getRoutingWrapupcodesWithHttpInfo(Integer pageSize, Integer pageNumber, String sortBy, String sortOrder, String name, List<String> id, List<String> divisionId)	Get list of wrapup codes.
ApiResponse<WrapupCode>	getRoutingWrapupcodeWithHttpInfo(String codeId)	Get details about this wrap-up code.
UserQueueEntityListing	getUserQueues(GetUserQueuesRequest request)	Get queues for user
ApiResponse<UserQueueEntityListing>	getUserQueues(ApiRequest<Void> request)	Get queues for user
UserQueueEntityListing	getUserQueues(String userId, Integer pageSize, Integer pageNumber, Boolean joined, List<String> divisionId)	Get queues for user
ApiResponse<UserQueueEntityListing>	getUserQueuesWithHttpInfo(String userId, Integer pageSize, Integer pageNumber, Boolean joined, List<String> divisionId)	Get queues for user
UserLanguageEntityListing	getUserRoutinglanguages(GetUserRoutinglanguagesRequest request)	List routing languages assigned to a user
ApiResponse<UserLanguageEntityListing>	getUserRoutinglanguages(ApiRequest<Void> request)	List routing languages assigned to a user
UserLanguageEntityListing	getUserRoutinglanguages(String userId, Integer pageSize, Integer pageNumber, String sortOrder)	List routing languages assigned to a user
ApiResponse<UserLanguageEntityListing>	getUserRoutinglanguagesWithHttpInfo(String userId, Integer pageSize, Integer pageNumber, String sortOrder)	List routing languages assigned to a user
UserSkillEntityListing	getUserRoutingskills(GetUserRoutingskillsRequest request)	List routing skills assigned to a user
ApiResponse<UserSkillEntityListing>	getUserRoutingskills(ApiRequest<Void> request)	List routing skills assigned to a user
UserSkillEntityListing	getUserRoutingskills(String userId, Integer pageSize, Integer pageNumber, String sortOrder)	List routing skills assigned to a user
ApiResponse<UserSkillEntityListing>	getUserRoutingskillsWithHttpInfo(String userId, Integer pageSize, Integer pageNumber, String sortOrder)	List routing skills assigned to a user
UserSkillGroupEntityListing	getUserSkillgroups(GetUserSkillgroupsRequest request)	Get skill groups for a user
ApiResponse<UserSkillGroupEntityListing>	getUserSkillgroups(ApiRequest<Void> request)	Get skill groups for a user
UserSkillGroupEntityListing	getUserSkillgroups(String userId, Integer pageSize, String after, String before)	Get skill groups for a user
ApiResponse<UserSkillGroupEntityListing>	getUserSkillgroupsWithHttpInfo(String userId, Integer pageSize, String after, String before)	Get skill groups for a user
RoutingConversationAttributesResponse	patchRoutingConversation(PatchRoutingConversationRequest request)	Update attributes of an in-queue conversation Returns an object indicating the updated values of all settable attributes.
ApiResponse<RoutingConversationAttributesResponse>	patchRoutingConversation(ApiRequest<RoutingConversationAttributesRequest> request)	Update attributes of an in-queue conversation Returns an object indicating the updated values of all settable attributes.
RoutingConversationAttributesResponse	patchRoutingConversation(String conversationId, RoutingConversationAttributesRequest body)	Update attributes of an in-queue conversation Returns an object indicating the updated values of all settable attributes.
ApiResponse<RoutingConversationAttributesResponse>	patchRoutingConversationWithHttpInfo(String conversationId, RoutingConversationAttributesRequest body)	Update attributes of an in-queue conversation Returns an object indicating the updated values of all settable attributes.
InboundDomain	patchRoutingEmailDomain(PatchRoutingEmailDomainRequest request)	Update domain settings
ApiResponse<InboundDomain>	patchRoutingEmailDomain(ApiRequest<InboundDomainPatchRequest> request)	Update domain settings
InboundDomain	patchRoutingEmailDomain(String domainId, InboundDomainPatchRequest body)	Update domain settings
InboundDomain	patchRoutingEmailDomainValidate(PatchRoutingEmailDomainValidateRequest request)	Validate domain settings
ApiResponse<InboundDomain>	patchRoutingEmailDomainValidate(ApiRequest<InboundDomainPatchRequest> request)	Validate domain settings
InboundDomain	patchRoutingEmailDomainValidate(String domainId, InboundDomainPatchRequest body)	Validate domain settings
ApiResponse<InboundDomain>	patchRoutingEmailDomainValidateWithHttpInfo(String domainId, InboundDomainPatchRequest body)	Validate domain settings
ApiResponse<InboundDomain>	patchRoutingEmailDomainWithHttpInfo(String domainId, InboundDomainPatchRequest body)	Update domain settings
OutboundDomain	patchRoutingEmailOutboundDomain(PatchRoutingEmailOutboundDomainRequest request)	Update configurable settings for an email domain, such as changing the sending method (e.g., to or from SMTP).
ApiResponse<OutboundDomain>	patchRoutingEmailOutboundDomain(ApiRequest<OutboundDomainPatchRequest> request)	Update configurable settings for an email domain, such as changing the sending method (e.g., to or from SMTP).
OutboundDomain	patchRoutingEmailOutboundDomain(String domainId, OutboundDomainPatchRequest body)	Update configurable settings for an email domain, such as changing the sending method (e.g., to or from SMTP).
ApiResponse<OutboundDomain>	patchRoutingEmailOutboundDomainWithHttpInfo(String domainId, OutboundDomainPatchRequest body)	Update configurable settings for an email domain, such as changing the sending method (e.g., to or from SMTP).
EmailSetting	patchRoutingEmailSettingEmailSettingId(PatchRoutingEmailSettingEmailSettingIdRequest request)	Update an email setting.
ApiResponse<EmailSetting>	patchRoutingEmailSettingEmailSettingId(ApiRequest<EmailSetting> request)	Update an email setting.
EmailSetting	patchRoutingEmailSettingEmailSettingId(String emailSettingId, EmailSetting body)	Update an email setting.
ApiResponse<EmailSetting>	patchRoutingEmailSettingEmailSettingIdWithHttpInfo(String emailSettingId, EmailSetting body)	Update an email setting.
Predictor	patchRoutingPredictor(PatchRoutingPredictorRequest request)	Update single predictor.
ApiResponse<Predictor>	patchRoutingPredictor(ApiRequest<PatchPredictorRequest> request)	Update single predictor.
Predictor	patchRoutingPredictor(String predictorId, PatchPredictorRequest body)	Update single predictor.
KeyPerformanceIndicator	patchRoutingPredictorsKeyperformanceindicator(PatchRoutingPredictorsKeyperformanceindicatorRequest request)	Update a custom Key Performance Indicator.
ApiResponse<KeyPerformanceIndicator>	patchRoutingPredictorsKeyperformanceindicator(ApiRequest<UpdateKpiRequest> request)	Update a custom Key Performance Indicator.
KeyPerformanceIndicator	patchRoutingPredictorsKeyperformanceindicator(String kpiId, UpdateKpiRequest body)	Update a custom Key Performance Indicator.
ApiResponse<KeyPerformanceIndicator>	patchRoutingPredictorsKeyperformanceindicatorWithHttpInfo(String kpiId, UpdateKpiRequest body)	Update a custom Key Performance Indicator.
ApiResponse<Predictor>	patchRoutingPredictorWithHttpInfo(String predictorId, PatchPredictorRequest body)	Update single predictor.
void	patchRoutingQueueMember(PatchRoutingQueueMemberRequest request)	Update the ring number OR joined status for a queue member.
ApiResponse<Void>	patchRoutingQueueMember(ApiRequest<QueueMember> request)	Update the ring number OR joined status for a queue member.
void	patchRoutingQueueMember(String queueId, String memberId, QueueMember body)	Update the ring number OR joined status for a queue member.
QueueMemberEntityListing	patchRoutingQueueMembers(PatchRoutingQueueMembersRequest request)	Join or unjoin a set of up to 100 users for a queue Users can only be joined to queues where they have membership.
ApiResponse<QueueMemberEntityListing>	patchRoutingQueueMembers(ApiRequest<List<QueueMember>> request)	Join or unjoin a set of up to 100 users for a queue Users can only be joined to queues where they have membership.
QueueMemberEntityListing	patchRoutingQueueMembers(String queueId, List<QueueMember> body)	Join or unjoin a set of up to 100 users for a queue Users can only be joined to queues where they have membership.
ApiResponse<QueueMemberEntityListing>	patchRoutingQueueMembersWithHttpInfo(String queueId, List<QueueMember> body)	Join or unjoin a set of up to 100 users for a queue Users can only be joined to queues where they have membership.
ApiResponse<Void>	patchRoutingQueueMemberWithHttpInfo(String queueId, String memberId, QueueMember body)	Update the ring number OR joined status for a queue member.
void	patchRoutingQueueUser(PatchRoutingQueueUserRequest request)	Deprecated.
ApiResponse<Void>	patchRoutingQueueUser(ApiRequest<QueueMember> request)	Deprecated.
void	patchRoutingQueueUser(String queueId, String memberId, QueueMember body)	Deprecated.
QueueMemberEntityListingV1	patchRoutingQueueUsers(PatchRoutingQueueUsersRequest request)	Deprecated.
ApiResponse<QueueMemberEntityListingV1>	patchRoutingQueueUsers(ApiRequest<List<QueueMember>> request)	Deprecated.
QueueMemberEntityListingV1	patchRoutingQueueUsers(String queueId, List<QueueMember> body)	Deprecated.
ApiResponse<QueueMemberEntityListingV1>	patchRoutingQueueUsersWithHttpInfo(String queueId, List<QueueMember> body)	Deprecated.
ApiResponse<Void>	patchRoutingQueueUserWithHttpInfo(String queueId, String memberId, QueueMember body)	Deprecated.
void	patchRoutingSettingsContactcenter(PatchRoutingSettingsContactcenterRequest request)	Update Contact Center Settings
ApiResponse<Void>	patchRoutingSettingsContactcenter(ApiRequest<ContactCenterSettings> request)	Update Contact Center Settings
void	patchRoutingSettingsContactcenter(ContactCenterSettings body)	Update Contact Center Settings
ApiResponse<Void>	patchRoutingSettingsContactcenterWithHttpInfo(ContactCenterSettings body)	Update Contact Center Settings
TranscriptionSettings	patchRoutingSettingsTranscription(PatchRoutingSettingsTranscriptionRequest request)	Patch Transcription Settings
ApiResponse<TranscriptionSettings>	patchRoutingSettingsTranscription(ApiRequest<TranscriptionSettings> request)	Patch Transcription Settings
TranscriptionSettings	patchRoutingSettingsTranscription(TranscriptionSettings body)	Patch Transcription Settings
ApiResponse<TranscriptionSettings>	patchRoutingSettingsTranscriptionWithHttpInfo(TranscriptionSettings body)	Patch Transcription Settings
RoutingSkill	patchRoutingSkill(PatchRoutingSkillRequest request)	Update Routing Skill Division
ApiResponse<RoutingSkill>	patchRoutingSkill(ApiRequest<UpdateSkillDivisionRequest> request)	Update Routing Skill Division
RoutingSkill	patchRoutingSkill(String skillId, UpdateSkillDivisionRequest body)	Update Routing Skill Division
SkillGroup	patchRoutingSkillgroup(PatchRoutingSkillgroupRequest request)	Update skill group definition
ApiResponse<SkillGroup>	patchRoutingSkillgroup(ApiRequest<SkillGroup> request)	Update skill group definition
SkillGroup	patchRoutingSkillgroup(String skillGroupId, SkillGroup body)	Update skill group definition
ApiResponse<SkillGroup>	patchRoutingSkillgroupWithHttpInfo(String skillGroupId, SkillGroup body)	Update skill group definition
ApiResponse<RoutingSkill>	patchRoutingSkillWithHttpInfo(String skillId, UpdateSkillDivisionRequest body)	Update Routing Skill Division
SmsPhoneNumber	patchRoutingSmsPhonenumber(PatchRoutingSmsPhonenumberRequest request)	Update a phone number provisioned for SMS.
ApiResponse<SmsPhoneNumber>	patchRoutingSmsPhonenumber(ApiRequest<SmsPhoneNumberPatchRequest> request)	Update a phone number provisioned for SMS.
SmsPhoneNumber	patchRoutingSmsPhonenumber(String phoneNumberId, SmsPhoneNumberPatchRequest body)	Update a phone number provisioned for SMS.
ApiResponse<SmsPhoneNumber>	patchRoutingSmsPhonenumberWithHttpInfo(String phoneNumberId, SmsPhoneNumberPatchRequest body)	Update a phone number provisioned for SMS.
UserQueue	patchUserQueue(PatchUserQueueRequest request)	Join or unjoin a queue for a user
ApiResponse<UserQueue>	patchUserQueue(ApiRequest<UserQueue> request)	Join or unjoin a queue for a user
UserQueue	patchUserQueue(String queueId, String userId, UserQueue body)	Join or unjoin a queue for a user
UserQueueEntityListing	patchUserQueues(PatchUserQueuesRequest request)	Join or unjoin a set of queues for a user Users can only be joined to queues where they have membership.
ApiResponse<UserQueueEntityListing>	patchUserQueues(ApiRequest<List<UserQueue>> request)	Join or unjoin a set of queues for a user Users can only be joined to queues where they have membership.
UserQueueEntityListing	patchUserQueues(String userId, List<UserQueue> body, List<String> divisionId)	Join or unjoin a set of queues for a user Users can only be joined to queues where they have membership.
ApiResponse<UserQueueEntityListing>	patchUserQueuesWithHttpInfo(String userId, List<UserQueue> body, List<String> divisionId)	Join or unjoin a set of queues for a user Users can only be joined to queues where they have membership.
ApiResponse<UserQueue>	patchUserQueueWithHttpInfo(String queueId, String userId, UserQueue body)	Join or unjoin a queue for a user
UserRoutingLanguage	patchUserRoutinglanguage(PatchUserRoutinglanguageRequest request)	Update an assigned routing language's proficiency
ApiResponse<UserRoutingLanguage>	patchUserRoutinglanguage(ApiRequest<UserRoutingLanguage> request)	Update an assigned routing language's proficiency
UserRoutingLanguage	patchUserRoutinglanguage(String userId, String languageId, UserRoutingLanguage body)	Update an assigned routing language's proficiency
UserLanguageEntityListing	patchUserRoutinglanguagesBulk(PatchUserRoutinglanguagesBulkRequest request)	Assign multiple routing languages to a user.
ApiResponse<UserLanguageEntityListing>	patchUserRoutinglanguagesBulk(ApiRequest<List<UserRoutingLanguagePost>> request)	Assign multiple routing languages to a user.
UserLanguageEntityListing	patchUserRoutinglanguagesBulk(String userId, List<UserRoutingLanguagePost> body)	Assign multiple routing languages to a user.
ApiResponse<UserLanguageEntityListing>	patchUserRoutinglanguagesBulkWithHttpInfo(String userId, List<UserRoutingLanguagePost> body)	Assign multiple routing languages to a user.
ApiResponse<UserRoutingLanguage>	patchUserRoutinglanguageWithHttpInfo(String userId, String languageId, UserRoutingLanguage body)	Update an assigned routing language's proficiency
UserSkillEntityListing	patchUserRoutingskillsBulk(PatchUserRoutingskillsBulkRequest request)	Assign multiple routing skills to a user
ApiResponse<UserSkillEntityListing>	patchUserRoutingskillsBulk(ApiRequest<List<UserRoutingSkillPost>> request)	Assign multiple routing skills to a user
UserSkillEntityListing	patchUserRoutingskillsBulk(String userId, List<UserRoutingSkillPost> body)	Assign multiple routing skills to a user
ApiResponse<UserSkillEntityListing>	patchUserRoutingskillsBulkWithHttpInfo(String userId, List<UserRoutingSkillPost> body)	Assign multiple routing skills to a user
QueueObservationQueryResponse	postAnalyticsQueuesObservationsQuery(PostAnalyticsQueuesObservationsQueryRequest request)	Query for queue observations
ApiResponse<QueueObservationQueryResponse>	postAnalyticsQueuesObservationsQuery(ApiRequest<QueueObservationQuery> request)	Query for queue observations
QueueObservationQueryResponse	postAnalyticsQueuesObservationsQuery(QueueObservationQuery body)	Query for queue observations
ApiResponse<QueueObservationQueryResponse>	postAnalyticsQueuesObservationsQueryWithHttpInfo(QueueObservationQuery body)	Query for queue observations
RoutingActivityResponse	postAnalyticsRoutingActivityQuery(PostAnalyticsRoutingActivityQueryRequest request)	Query for user activity observations
ApiResponse<RoutingActivityResponse>	postAnalyticsRoutingActivityQuery(ApiRequest<RoutingActivityQuery> request)	Query for user activity observations
RoutingActivityResponse	postAnalyticsRoutingActivityQuery(RoutingActivityQuery body, Integer pageSize, Integer pageNumber)	Query for user activity observations
ApiResponse<RoutingActivityResponse>	postAnalyticsRoutingActivityQueryWithHttpInfo(RoutingActivityQuery body, Integer pageSize, Integer pageNumber)	Query for user activity observations
BenefitAssessment	postRoutingAssessments(PostRoutingAssessmentsRequest request)	Create a benefit assessment.
ApiResponse<BenefitAssessment>	postRoutingAssessments(ApiRequest<CreateBenefitAssessmentRequest> request)	Create a benefit assessment.
BenefitAssessment	postRoutingAssessments(CreateBenefitAssessmentRequest body)	Create a benefit assessment.
BenefitAssessmentJob	postRoutingAssessmentsJobs(PostRoutingAssessmentsJobsRequest request)	Create a benefit assessment job.
ApiResponse<BenefitAssessmentJob>	postRoutingAssessmentsJobs(ApiRequest<CreateBenefitAssessmentJobRequest> request)	Create a benefit assessment job.
BenefitAssessmentJob	postRoutingAssessmentsJobs(CreateBenefitAssessmentJobRequest body)	Create a benefit assessment job.
ApiResponse<BenefitAssessmentJob>	postRoutingAssessmentsJobsWithHttpInfo(CreateBenefitAssessmentJobRequest body)	Create a benefit assessment job.
ApiResponse<BenefitAssessment>	postRoutingAssessmentsWithHttpInfo(CreateBenefitAssessmentRequest body)	Create a benefit assessment.
VerificationResult	postRoutingEmailDomainDkim(PostRoutingEmailDomainDkimRequest request)	Restart domain dkim
ApiResponse<VerificationResult>	postRoutingEmailDomainDkim(ApiRequest<Void> request)	Restart domain dkim
VerificationResult	postRoutingEmailDomainDkim(String domainId)	Restart domain dkim
ApiResponse<VerificationResult>	postRoutingEmailDomainDkimWithHttpInfo(String domainId)	Restart domain dkim
MailFromResult	postRoutingEmailDomainMailfrom(PostRoutingEmailDomainMailfromRequest request)	Set domain mail from settings
ApiResponse<MailFromResult>	postRoutingEmailDomainMailfrom(ApiRequest<MailFromResult> request)	Set domain mail from settings
MailFromResult	postRoutingEmailDomainMailfrom(String domainId, MailFromResult body)	Set domain mail from settings
ApiResponse<MailFromResult>	postRoutingEmailDomainMailfromWithHttpInfo(String domainId, MailFromResult body)	Set domain mail from settings
InboundRoute	postRoutingEmailDomainRoutes(PostRoutingEmailDomainRoutesRequest request)	Create a route
ApiResponse<InboundRoute>	postRoutingEmailDomainRoutes(ApiRequest<InboundRoute> request)	Create a route
InboundRoute	postRoutingEmailDomainRoutes(String domainName, InboundRoute body)	Create a route
ApiResponse<InboundRoute>	postRoutingEmailDomainRoutesWithHttpInfo(String domainName, InboundRoute body)	Create a route
InboundDomain	postRoutingEmailDomains(PostRoutingEmailDomainsRequest request)	Create a domain
ApiResponse<InboundDomain>	postRoutingEmailDomains(ApiRequest<InboundDomainCreateRequest> request)	Create a domain
InboundDomain	postRoutingEmailDomains(InboundDomainCreateRequest body)	Create a domain
ApiResponse<InboundDomain>	postRoutingEmailDomainsWithHttpInfo(InboundDomainCreateRequest body)	Create a domain
TestMessage	postRoutingEmailDomainTestconnection(PostRoutingEmailDomainTestconnectionRequest request)	Tests the custom SMTP server integration connection set on this ACD domain The request body is optional.
ApiResponse<TestMessage>	postRoutingEmailDomainTestconnection(ApiRequest<TestMessage> request)	Tests the custom SMTP server integration connection set on this ACD domain The request body is optional.
TestMessage	postRoutingEmailDomainTestconnection(String domainId, TestMessage body)	Tests the custom SMTP server integration connection set on this ACD domain The request body is optional.
ApiResponse<TestMessage>	postRoutingEmailDomainTestconnectionWithHttpInfo(String domainId, TestMessage body)	Tests the custom SMTP server integration connection set on this ACD domain The request body is optional.
VerificationResult	postRoutingEmailDomainVerification(PostRoutingEmailDomainVerificationRequest request)	Restart domain verification
ApiResponse<VerificationResult>	postRoutingEmailDomainVerification(ApiRequest<Void> request)	Restart domain verification
VerificationResult	postRoutingEmailDomainVerification(String domainId)	Restart domain verification
ApiResponse<VerificationResult>	postRoutingEmailDomainVerificationWithHttpInfo(String domainId)	Restart domain verification
EmailOutboundDomainResult	postRoutingEmailOutboundDomains(PostRoutingEmailOutboundDomainsRequest request)	Create a domain
ApiResponse<EmailOutboundDomainResult>	postRoutingEmailOutboundDomains(ApiRequest<OutboundDomainCreateRequest> request)	Create a domain
EmailOutboundDomainResult	postRoutingEmailOutboundDomains(OutboundDomainCreateRequest body)	Create a domain
EmailOutboundDomainResult	postRoutingEmailOutboundDomainsSimulated(PostRoutingEmailOutboundDomainsSimulatedRequest request)	Create a simulated domain
ApiResponse<EmailOutboundDomainResult>	postRoutingEmailOutboundDomainsSimulated(ApiRequest<OutboundDomainCreateRequest> request)	Create a simulated domain
EmailOutboundDomainResult	postRoutingEmailOutboundDomainsSimulated(OutboundDomainCreateRequest body)	Create a simulated domain
ApiResponse<EmailOutboundDomainResult>	postRoutingEmailOutboundDomainsSimulatedWithHttpInfo(OutboundDomainCreateRequest body)	Create a simulated domain
ApiResponse<EmailOutboundDomainResult>	postRoutingEmailOutboundDomainsWithHttpInfo(OutboundDomainCreateRequest body)	Create a domain
TestMessage	postRoutingEmailOutboundDomainTestconnection(PostRoutingEmailOutboundDomainTestconnectionRequest request)	Tests the custom SMTP server integration connection set on this outbound domain The request body is optional.
ApiResponse<TestMessage>	postRoutingEmailOutboundDomainTestconnection(ApiRequest<TestMessage> request)	Tests the custom SMTP server integration connection set on this outbound domain The request body is optional.
TestMessage	postRoutingEmailOutboundDomainTestconnection(String domainId, TestMessage body)	Tests the custom SMTP server integration connection set on this outbound domain The request body is optional.
ApiResponse<TestMessage>	postRoutingEmailOutboundDomainTestconnectionWithHttpInfo(String domainId, TestMessage body)	Tests the custom SMTP server integration connection set on this outbound domain The request body is optional.
EmailSetting	postRoutingEmailSetting(PostRoutingEmailSettingRequest request)	Create a new email setting.
ApiResponse<EmailSetting>	postRoutingEmailSetting(ApiRequest<EmailSetting> request)	Create a new email setting.
EmailSetting	postRoutingEmailSetting(EmailSetting body)	Create a new email setting.
ApiResponse<EmailSetting>	postRoutingEmailSettingWithHttpInfo(EmailSetting body)	Create a new email setting.
Language	postRoutingLanguages(PostRoutingLanguagesRequest request)	Create Language
ApiResponse<Language>	postRoutingLanguages(ApiRequest<Language> request)	Create Language
Language	postRoutingLanguages(Language body)	Create Language
ApiResponse<Language>	postRoutingLanguagesWithHttpInfo(Language body)	Create Language
Predictor	postRoutingPredictors(PostRoutingPredictorsRequest request)	Create a predictor.
ApiResponse<Predictor>	postRoutingPredictors(ApiRequest<CreatePredictorRequest> request)	Create a predictor.
Predictor	postRoutingPredictors(CreatePredictorRequest body)	Create a predictor.
KeyPerformanceIndicator	postRoutingPredictorsKeyperformanceindicators(PostRoutingPredictorsKeyperformanceindicatorsRequest request)	Create a custom Key Performance Indicator.
ApiResponse<KeyPerformanceIndicator>	postRoutingPredictorsKeyperformanceindicators(ApiRequest<CreateKpiRequest> request)	Create a custom Key Performance Indicator.
KeyPerformanceIndicator	postRoutingPredictorsKeyperformanceindicators(CreateKpiRequest body)	Create a custom Key Performance Indicator.
ApiResponse<KeyPerformanceIndicator>	postRoutingPredictorsKeyperformanceindicatorsWithHttpInfo(CreateKpiRequest body)	Create a custom Key Performance Indicator.
ApiResponse<Predictor>	postRoutingPredictorsWithHttpInfo(CreatePredictorRequest body)	Create a predictor.
void	postRoutingQueueMembers(PostRoutingQueueMembersRequest request)	Bulk add or delete up to 100 queue members
ApiResponse<Void>	postRoutingQueueMembers(ApiRequest<List<WritableEntity>> request)	Bulk add or delete up to 100 queue members
void	postRoutingQueueMembers(String queueId, List<WritableEntity> body, Boolean delete)	Bulk add or delete up to 100 queue members
ApiResponse<Void>	postRoutingQueueMembersWithHttpInfo(String queueId, List<WritableEntity> body, Boolean delete)	Bulk add or delete up to 100 queue members
Queue	postRoutingQueues(PostRoutingQueuesRequest request)	Create a queue
ApiResponse<Queue>	postRoutingQueues(ApiRequest<CreateQueueRequest> request)	Create a queue
Queue	postRoutingQueues(CreateQueueRequest body)	Create a queue
ApiResponse<Queue>	postRoutingQueuesWithHttpInfo(CreateQueueRequest body)	Create a queue
void	postRoutingQueueUsers(PostRoutingQueueUsersRequest request)	Deprecated.
ApiResponse<Void>	postRoutingQueueUsers(ApiRequest<List<WritableEntity>> request)	Deprecated.
void	postRoutingQueueUsers(String queueId, List<WritableEntity> body, Boolean delete)	Deprecated.
ApiResponse<Void>	postRoutingQueueUsersWithHttpInfo(String queueId, List<WritableEntity> body, Boolean delete)	Deprecated.
List<WrapupCode>	postRoutingQueueWrapupcodes(PostRoutingQueueWrapupcodesRequest request)	Add up to 100 wrap-up codes to a queue
ApiResponse<List<WrapupCode>>	postRoutingQueueWrapupcodes(ApiRequest<List<WrapUpCodeReference>> request)	Add up to 100 wrap-up codes to a queue
List<WrapupCode>	postRoutingQueueWrapupcodes(String queueId, List<WrapUpCodeReference> body)	Add up to 100 wrap-up codes to a queue
ApiResponse<List<WrapupCode>>	postRoutingQueueWrapupcodesWithHttpInfo(String queueId, List<WrapUpCodeReference> body)	Add up to 100 wrap-up codes to a queue
SkillExpressionValidationResult	postRoutingSkillexpressionsValidate(PostRoutingSkillexpressionsValidateRequest request)	Validate and normalize a skill expression
ApiResponse<SkillExpressionValidationResult>	postRoutingSkillexpressionsValidate(ApiRequest<SkillExpressionData> request)	Validate and normalize a skill expression
SkillExpressionValidationResult	postRoutingSkillexpressionsValidate(SkillExpressionData body)	Validate and normalize a skill expression
ApiResponse<SkillExpressionValidationResult>	postRoutingSkillexpressionsValidateWithHttpInfo(SkillExpressionData body)	Validate and normalize a skill expression
void	postRoutingSkillgroupMembersDivisions(PostRoutingSkillgroupMembersDivisionsRequest request)	Add or remove member divisions for this skill group.
ApiResponse<Void>	postRoutingSkillgroupMembersDivisions(ApiRequest<SkillGroupMemberDivisions> request)	Add or remove member divisions for this skill group.
void	postRoutingSkillgroupMembersDivisions(String skillGroupId, SkillGroupMemberDivisions body)	Add or remove member divisions for this skill group.
ApiResponse<Void>	postRoutingSkillgroupMembersDivisionsWithHttpInfo(String skillGroupId, SkillGroupMemberDivisions body)	Add or remove member divisions for this skill group.
SkillGroupWithMemberDivisions	postRoutingSkillgroups(PostRoutingSkillgroupsRequest request)	Create a skill group
ApiResponse<SkillGroupWithMemberDivisions>	postRoutingSkillgroups(ApiRequest<SkillGroupWithMemberDivisions> request)	Create a skill group
SkillGroupWithMemberDivisions	postRoutingSkillgroups(SkillGroupWithMemberDivisions body)	Create a skill group
ApiResponse<SkillGroupWithMemberDivisions>	postRoutingSkillgroupsWithHttpInfo(SkillGroupWithMemberDivisions body)	Create a skill group
RoutingSkill	postRoutingSkills(PostRoutingSkillsRequest request)	Create Skill
ApiResponse<RoutingSkill>	postRoutingSkills(ApiRequest<CreateRoutingSkill> request)	Create Skill
RoutingSkill	postRoutingSkills(CreateRoutingSkill body)	Create Skill
ApiResponse<RoutingSkill>	postRoutingSkillsWithHttpInfo(CreateRoutingSkill body)	Create Skill
SmsAddress	postRoutingSmsAddresses(PostRoutingSmsAddressesRequest request)	Provision an Address for SMS
ApiResponse<SmsAddress>	postRoutingSmsAddresses(ApiRequest<SmsAddressProvision> request)	Provision an Address for SMS
SmsAddress	postRoutingSmsAddresses(SmsAddressProvision body)	Provision an Address for SMS
ApiResponse<SmsAddress>	postRoutingSmsAddressesWithHttpInfo(SmsAddressProvision body)	Provision an Address for SMS
SmsPhoneNumber	postRoutingSmsPhonenumbers(PostRoutingSmsPhonenumbersRequest request)	Provision a phone number for SMS When provisioning an MMS-capable phone number, if no supported content profile is specified in the request, the system automatically assigns the \"SMS Default\" profile.
ApiResponse<SmsPhoneNumber>	postRoutingSmsPhonenumbers(ApiRequest<SmsPhoneNumberProvision> request)	Provision a phone number for SMS When provisioning an MMS-capable phone number, if no supported content profile is specified in the request, the system automatically assigns the \"SMS Default\" profile.
SmsPhoneNumber	postRoutingSmsPhonenumbers(SmsPhoneNumberProvision body)	Provision a phone number for SMS When provisioning an MMS-capable phone number, if no supported content profile is specified in the request, the system automatically assigns the \"SMS Default\" profile.
SmsPhoneNumber	postRoutingSmsPhonenumbersAlphanumeric(PostRoutingSmsPhonenumbersAlphanumericRequest request)	Provision an alphanumeric number for SMS postRoutingSmsPhonenumbersAlphanumeric is a preview method and is subject to both breaking and non-breaking changes at any time without notice
ApiResponse<SmsPhoneNumber>	postRoutingSmsPhonenumbersAlphanumeric(ApiRequest<SmsAlphanumericProvision> request)	Provision an alphanumeric number for SMS postRoutingSmsPhonenumbersAlphanumeric is a preview method and is subject to both breaking and non-breaking changes at any time without notice
SmsPhoneNumber	postRoutingSmsPhonenumbersAlphanumeric(SmsAlphanumericProvision body)	Provision an alphanumeric number for SMS postRoutingSmsPhonenumbersAlphanumeric is a preview method and is subject to both breaking and non-breaking changes at any time without notice
ApiResponse<SmsPhoneNumber>	postRoutingSmsPhonenumbersAlphanumericWithHttpInfo(SmsAlphanumericProvision body)	Provision an alphanumeric number for SMS postRoutingSmsPhonenumbersAlphanumeric is a preview method and is subject to both breaking and non-breaking changes at any time without notice
SmsPhoneNumber	postRoutingSmsPhonenumbersImport(PostRoutingSmsPhonenumbersImportRequest request)	Imports a phone number for SMS
ApiResponse<SmsPhoneNumber>	postRoutingSmsPhonenumbersImport(ApiRequest<SmsPhoneNumberImport> request)	Imports a phone number for SMS
SmsPhoneNumber	postRoutingSmsPhonenumbersImport(SmsPhoneNumberImport body)	Imports a phone number for SMS
ApiResponse<SmsPhoneNumber>	postRoutingSmsPhonenumbersImportWithHttpInfo(SmsPhoneNumberImport body)	Imports a phone number for SMS
ApiResponse<SmsPhoneNumber>	postRoutingSmsPhonenumbersWithHttpInfo(SmsPhoneNumberProvision body)	Provision a phone number for SMS When provisioning an MMS-capable phone number, if no supported content profile is specified in the request, the system automatically assigns the \"SMS Default\" profile.
UtilizationLabel	postRoutingUtilizationLabels(PostRoutingUtilizationLabelsRequest request)	Create a utilization label
ApiResponse<UtilizationLabel>	postRoutingUtilizationLabels(ApiRequest<CreateUtilizationLabelRequest> request)	Create a utilization label
UtilizationLabel	postRoutingUtilizationLabels(CreateUtilizationLabelRequest body)	Create a utilization label
ApiResponse<UtilizationLabel>	postRoutingUtilizationLabelsWithHttpInfo(CreateUtilizationLabelRequest body)	Create a utilization label
WrapupCode	postRoutingWrapupcodes(PostRoutingWrapupcodesRequest request)	Create a wrap-up code
ApiResponse<WrapupCode>	postRoutingWrapupcodes(ApiRequest<WrapupCodeRequest> request)	Create a wrap-up code
WrapupCode	postRoutingWrapupcodes(WrapupCodeRequest body)	Create a wrap-up code
ApiResponse<WrapupCode>	postRoutingWrapupcodesWithHttpInfo(WrapupCodeRequest body)	Create a wrap-up code
UserRoutingLanguage	postUserRoutinglanguages(PostUserRoutinglanguagesRequest request)	Assign a routing language to a user
ApiResponse<UserRoutingLanguage>	postUserRoutinglanguages(ApiRequest<UserRoutingLanguagePost> request)	Assign a routing language to a user
UserRoutingLanguage	postUserRoutinglanguages(String userId, UserRoutingLanguagePost body)	Assign a routing language to a user
ApiResponse<UserRoutingLanguage>	postUserRoutinglanguagesWithHttpInfo(String userId, UserRoutingLanguagePost body)	Assign a routing language to a user
UserRoutingSkill	postUserRoutingskills(PostUserRoutingskillsRequest request)	Assign a routing skill to a user
ApiResponse<UserRoutingSkill>	postUserRoutingskills(ApiRequest<UserRoutingSkillPost> request)	Assign a routing skill to a user
UserRoutingSkill	postUserRoutingskills(String userId, UserRoutingSkillPost body)	Assign a routing skill to a user
ApiResponse<UserRoutingSkill>	postUserRoutingskillsWithHttpInfo(String userId, UserRoutingSkillPost body)	Assign a routing skill to a user
AgentDirectRoutingBackupSettings	putRoutingDirectroutingbackupSettingsMe(PutRoutingDirectroutingbackupSettingsMeRequest request)	Update the user's Direct Routing Backup settings.
ApiResponse<AgentDirectRoutingBackupSettings>	putRoutingDirectroutingbackupSettingsMe(ApiRequest<AgentDirectRoutingBackupSettings> request)	Update the user's Direct Routing Backup settings.
AgentDirectRoutingBackupSettings	putRoutingDirectroutingbackupSettingsMe(AgentDirectRoutingBackupSettings body)	Update the user's Direct Routing Backup settings.
ApiResponse<AgentDirectRoutingBackupSettings>	putRoutingDirectroutingbackupSettingsMeWithHttpInfo(AgentDirectRoutingBackupSettings body)	Update the user's Direct Routing Backup settings.
InboundRoute	putRoutingEmailDomainRoute(PutRoutingEmailDomainRouteRequest request)	Update a route
ApiResponse<InboundRoute>	putRoutingEmailDomainRoute(ApiRequest<InboundRoute> request)	Update a route
InboundRoute	putRoutingEmailDomainRoute(String domainName, String routeId, InboundRoute body)	Update a route
RouteIdentityResolutionConfig	putRoutingEmailDomainRouteIdentityresolution(PutRoutingEmailDomainRouteIdentityresolutionRequest request)	Update identity resolution settings for a route.
ApiResponse<RouteIdentityResolutionConfig>	putRoutingEmailDomainRouteIdentityresolution(ApiRequest<RouteIdentityResolutionConfig> request)	Update identity resolution settings for a route.
RouteIdentityResolutionConfig	putRoutingEmailDomainRouteIdentityresolution(String domainName, String routeId, RouteIdentityResolutionConfig body)	Update identity resolution settings for a route.
ApiResponse<RouteIdentityResolutionConfig>	putRoutingEmailDomainRouteIdentityresolutionWithHttpInfo(String domainName, String routeId, RouteIdentityResolutionConfig body)	Update identity resolution settings for a route.
ApiResponse<InboundRoute>	putRoutingEmailDomainRouteWithHttpInfo(String domainName, String routeId, InboundRoute body)	Update a route
EmailOutboundDomainResult	putRoutingEmailOutboundDomainActivation(PutRoutingEmailOutboundDomainActivationRequest request)	Request an activation status (cname + dkim) update of an outbound domain
ApiResponse<EmailOutboundDomainResult>	putRoutingEmailOutboundDomainActivation(ApiRequest<Void> request)	Request an activation status (cname + dkim) update of an outbound domain
EmailOutboundDomainResult	putRoutingEmailOutboundDomainActivation(String domainId)	Request an activation status (cname + dkim) update of an outbound domain
ApiResponse<EmailOutboundDomainResult>	putRoutingEmailOutboundDomainActivationWithHttpInfo(String domainId)	Request an activation status (cname + dkim) update of an outbound domain
Recipient	putRoutingMessageRecipient(PutRoutingMessageRecipientRequest request)	Update a recipient
ApiResponse<Recipient>	putRoutingMessageRecipient(ApiRequest<RecipientRequest> request)	Update a recipient
Recipient	putRoutingMessageRecipient(String recipientId, RecipientRequest body)	Update a recipient
ApiResponse<Recipient>	putRoutingMessageRecipientWithHttpInfo(String recipientId, RecipientRequest body)	Update a recipient
Queue	putRoutingQueue(PutRoutingQueueRequest request)	Update a queue
ApiResponse<Queue>	putRoutingQueue(ApiRequest<QueueRequest> request)	Update a queue
Queue	putRoutingQueue(String queueId, QueueRequest body)	Update a queue
IdentityResolutionQueueConfig	putRoutingQueueIdentityresolution(PutRoutingQueueIdentityresolutionRequest request)	Update Queue IdentityResolution Settings.
ApiResponse<IdentityResolutionQueueConfig>	putRoutingQueueIdentityresolution(ApiRequest<IdentityResolutionQueueConfig> request)	Update Queue IdentityResolution Settings.
IdentityResolutionQueueConfig	putRoutingQueueIdentityresolution(String queueId, IdentityResolutionQueueConfig body)	Update Queue IdentityResolution Settings.
ApiResponse<IdentityResolutionQueueConfig>	putRoutingQueueIdentityresolutionWithHttpInfo(String queueId, IdentityResolutionQueueConfig body)	Update Queue IdentityResolution Settings.
ApiResponse<Queue>	putRoutingQueueWithHttpInfo(String queueId, QueueRequest body)	Update a queue
RoutingSettings	putRoutingSettings(PutRoutingSettingsRequest request)	Update an organization's routing settings
ApiResponse<RoutingSettings>	putRoutingSettings(ApiRequest<RoutingSettings> request)	Update an organization's routing settings
RoutingSettings	putRoutingSettings(RoutingSettings body)	Update an organization's routing settings
TranscriptionSettings	putRoutingSettingsTranscription(PutRoutingSettingsTranscriptionRequest request)	Update Transcription Settings
ApiResponse<TranscriptionSettings>	putRoutingSettingsTranscription(ApiRequest<TranscriptionSettings> request)	Update Transcription Settings
TranscriptionSettings	putRoutingSettingsTranscription(TranscriptionSettings body)	Update Transcription Settings
ApiResponse<TranscriptionSettings>	putRoutingSettingsTranscriptionWithHttpInfo(TranscriptionSettings body)	Update Transcription Settings
ApiResponse<RoutingSettings>	putRoutingSettingsWithHttpInfo(RoutingSettings body)	Update an organization's routing settings
SmsIdentityResolutionConfig	putRoutingSmsIdentityresolutionPhonenumber(PutRoutingSmsIdentityresolutionPhonenumberRequest request)	Update an SMS identity resolution settings.
ApiResponse<SmsIdentityResolutionConfig>	putRoutingSmsIdentityresolutionPhonenumber(ApiRequest<SmsIdentityResolutionConfig> request)	Update an SMS identity resolution settings.
SmsIdentityResolutionConfig	putRoutingSmsIdentityresolutionPhonenumber(String addressId, SmsIdentityResolutionConfig body)	Update an SMS identity resolution settings.
ApiResponse<SmsIdentityResolutionConfig>	putRoutingSmsIdentityresolutionPhonenumberWithHttpInfo(String addressId, SmsIdentityResolutionConfig body)	Update an SMS identity resolution settings.
AgentDirectRoutingBackupSettings	putRoutingUserDirectroutingbackupSettings(PutRoutingUserDirectroutingbackupSettingsRequest request)	Update the user's Direct Routing Backup settings.
ApiResponse<AgentDirectRoutingBackupSettings>	putRoutingUserDirectroutingbackupSettings(ApiRequest<AgentDirectRoutingBackupSettings> request)	Update the user's Direct Routing Backup settings.
AgentDirectRoutingBackupSettings	putRoutingUserDirectroutingbackupSettings(String userId, AgentDirectRoutingBackupSettings body)	Update the user's Direct Routing Backup settings.
ApiResponse<AgentDirectRoutingBackupSettings>	putRoutingUserDirectroutingbackupSettingsWithHttpInfo(String userId, AgentDirectRoutingBackupSettings body)	Update the user's Direct Routing Backup settings.
AgentMaxUtilizationResponse	putRoutingUserUtilization(PutRoutingUserUtilizationRequest request)	Update the user's max utilization settings.
ApiResponse<AgentMaxUtilizationResponse>	putRoutingUserUtilization(ApiRequest<UtilizationRequest> request)	Update the user's max utilization settings.
AgentMaxUtilizationResponse	putRoutingUserUtilization(String userId, UtilizationRequest body)	Update the user's max utilization settings.
ApiResponse<AgentMaxUtilizationResponse>	putRoutingUserUtilizationWithHttpInfo(String userId, UtilizationRequest body)	Update the user's max utilization settings.
UtilizationResponse	putRoutingUtilization(PutRoutingUtilizationRequest request)	Update the organization-wide max utilization settings.
ApiResponse<UtilizationResponse>	putRoutingUtilization(ApiRequest<UtilizationRequest> request)	Update the organization-wide max utilization settings.
UtilizationResponse	putRoutingUtilization(UtilizationRequest body)	Update the organization-wide max utilization settings.
UtilizationLabel	putRoutingUtilizationLabel(PutRoutingUtilizationLabelRequest request)	Update a utilization label
ApiResponse<UtilizationLabel>	putRoutingUtilizationLabel(ApiRequest<UpdateUtilizationLabelRequest> request)	Update a utilization label
UtilizationLabel	putRoutingUtilizationLabel(String labelId, UpdateUtilizationLabelRequest body)	Update a utilization label
ApiResponse<UtilizationLabel>	putRoutingUtilizationLabelWithHttpInfo(String labelId, UpdateUtilizationLabelRequest body)	Update a utilization label
ApiResponse<UtilizationResponse>	putRoutingUtilizationWithHttpInfo(UtilizationRequest body)	Update the organization-wide max utilization settings.
WrapupCode	putRoutingWrapupcode(PutRoutingWrapupcodeRequest request)	Update wrap-up code
ApiResponse<WrapupCode>	putRoutingWrapupcode(ApiRequest<WrapupCodeRequest> request)	Update wrap-up code
WrapupCode	putRoutingWrapupcode(String codeId, WrapupCodeRequest body)	Update wrap-up code
ApiResponse<WrapupCode>	putRoutingWrapupcodeWithHttpInfo(String codeId, WrapupCodeRequest body)	Update wrap-up code
UserRoutingSkill	putUserRoutingskill(PutUserRoutingskillRequest request)	Update an assigned routing skill's proficiency
ApiResponse<UserRoutingSkill>	putUserRoutingskill(ApiRequest<UserRoutingSkill> request)	Update an assigned routing skill's proficiency
UserRoutingSkill	putUserRoutingskill(String userId, String skillId, UserRoutingSkill body)	Update an assigned routing skill's proficiency
UserSkillEntityListing	putUserRoutingskillsBulk(PutUserRoutingskillsBulkRequest request)	Assign multiple routing skills to a user, replacing any current assignments
ApiResponse<UserSkillEntityListing>	putUserRoutingskillsBulk(ApiRequest<List<UserRoutingSkillPost>> request)	Assign multiple routing skills to a user, replacing any current assignments
UserSkillEntityListing	putUserRoutingskillsBulk(String userId, List<UserRoutingSkillPost> body)	Assign multiple routing skills to a user, replacing any current assignments
ApiResponse<UserSkillEntityListing>	putUserRoutingskillsBulkWithHttpInfo(String userId, List<UserRoutingSkillPost> body)	Assign multiple routing skills to a user, replacing any current assignments
ApiResponse<UserRoutingSkill>	putUserRoutingskillWithHttpInfo(String userId, String skillId, UserRoutingSkill body)	Update an assigned routing skill's proficiency

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details

RoutingApi

public RoutingApi()

RoutingApi

public RoutingApi(ApiClient apiClient)

Method Details

deleteRoutingAssessment

public void deleteRoutingAssessment(String assessmentId)
                             throws IOException,
ApiException

Delete single benefit assessment.

Parameters:

assessmentId - Benefit Assessment ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingAssessmentWithHttpInfo

public ApiResponse<Void> deleteRoutingAssessmentWithHttpInfo(String assessmentId)
                                                      throws IOException

Delete single benefit assessment.

Parameters:

assessmentId - Benefit Assessment ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingAssessment

public void deleteRoutingAssessment(DeleteRoutingAssessmentRequest request)
                             throws IOException,
ApiException

Delete single benefit assessment.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingAssessment

public ApiResponse<Void> deleteRoutingAssessment(ApiRequest<Void> request)
                                          throws IOException

Delete single benefit assessment.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingDirectroutingbackupSettingsMe

public void deleteRoutingDirectroutingbackupSettingsMe()
                                                throws IOException,
ApiException

Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingDirectroutingbackupSettingsMeWithHttpInfo

public ApiResponse<Void> deleteRoutingDirectroutingbackupSettingsMeWithHttpInfo()
                                                                         throws IOException

Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.

Throws:

IOException - if the request fails to be processed

deleteRoutingDirectroutingbackupSettingsMe

public void deleteRoutingDirectroutingbackupSettingsMe(DeleteRoutingDirectroutingbackupSettingsMeRequest request)
                                                throws IOException,
ApiException

Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingDirectroutingbackupSettingsMe

public ApiResponse<Void> deleteRoutingDirectroutingbackupSettingsMe(ApiRequest<Void> request)
                                                             throws IOException

Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingEmailDomain

public void deleteRoutingEmailDomain(String domainId)
                              throws IOException,
ApiException

Delete a domain

Parameters:

domainId - domain ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingEmailDomainWithHttpInfo

public ApiResponse<Void> deleteRoutingEmailDomainWithHttpInfo(String domainId)
                                                       throws IOException

Delete a domain

Parameters:

domainId - domain ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingEmailDomain

public void deleteRoutingEmailDomain(DeleteRoutingEmailDomainRequest request)
                              throws IOException,
ApiException

Delete a domain

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingEmailDomain

public ApiResponse<Void> deleteRoutingEmailDomain(ApiRequest<Void> request)
                                           throws IOException

Delete a domain

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingEmailDomainRoute

public void deleteRoutingEmailDomainRoute(String domainName,
 String routeId)
                                   throws IOException,
ApiException

Delete a route

Parameters:

domainName - email domain (required)

routeId - route ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingEmailDomainRouteWithHttpInfo

public ApiResponse<Void> deleteRoutingEmailDomainRouteWithHttpInfo(String domainName,
 String routeId)
                                                            throws IOException

Delete a route

Parameters:

domainName - email domain (required)

routeId - route ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingEmailDomainRoute

public void deleteRoutingEmailDomainRoute(DeleteRoutingEmailDomainRouteRequest request)
                                   throws IOException,
ApiException

Delete a route

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingEmailDomainRoute

public ApiResponse<Void> deleteRoutingEmailDomainRoute(ApiRequest<Void> request)
                                                throws IOException

Delete a route

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingEmailOutboundDomain

public void deleteRoutingEmailOutboundDomain(String domainId)
                                      throws IOException,
ApiException

Delete an outbound domain

Parameters:

domainId - domain ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingEmailOutboundDomainWithHttpInfo

public ApiResponse<Void> deleteRoutingEmailOutboundDomainWithHttpInfo(String domainId)
                                                               throws IOException

Delete an outbound domain

Parameters:

domainId - domain ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingEmailOutboundDomain

public void deleteRoutingEmailOutboundDomain(DeleteRoutingEmailOutboundDomainRequest request)
                                      throws IOException,
ApiException

Delete an outbound domain

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingEmailOutboundDomain

public ApiResponse<Void> deleteRoutingEmailOutboundDomain(ApiRequest<Void> request)
                                                   throws IOException

Delete an outbound domain

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingEmailSettingEmailSettingId

public void deleteRoutingEmailSettingEmailSettingId(String emailSettingId)
                                             throws IOException,
ApiException

Delete an email setting. Removes the email setting and its associated settings

Parameters:

emailSettingId - Email Setting ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingEmailSettingEmailSettingIdWithHttpInfo

public ApiResponse<Void> deleteRoutingEmailSettingEmailSettingIdWithHttpInfo(String emailSettingId)
                                                                      throws IOException

Delete an email setting. Removes the email setting and its associated settings

Parameters:

emailSettingId - Email Setting ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingEmailSettingEmailSettingId

public void deleteRoutingEmailSettingEmailSettingId(DeleteRoutingEmailSettingEmailSettingIdRequest request)
                                             throws IOException,
ApiException

Delete an email setting. Removes the email setting and its associated settings

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingEmailSettingEmailSettingId

public ApiResponse<Void> deleteRoutingEmailSettingEmailSettingId(ApiRequest<Void> request)
                                                          throws IOException

Delete an email setting. Removes the email setting and its associated settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingLanguage

public void deleteRoutingLanguage(String languageId)
                           throws IOException,
ApiException

Delete a routing language

Parameters:

languageId - Language ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingLanguageWithHttpInfo

public ApiResponse<Void> deleteRoutingLanguageWithHttpInfo(String languageId)
                                                    throws IOException

Delete a routing language

Parameters:

languageId - Language ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingLanguage

public void deleteRoutingLanguage(DeleteRoutingLanguageRequest request)
                           throws IOException,
ApiException

Delete a routing language

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingLanguage

public ApiResponse<Void> deleteRoutingLanguage(ApiRequest<Void> request)
                                        throws IOException

Delete a routing language

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingPredictor

public void deleteRoutingPredictor(String predictorId)
                            throws IOException,
ApiException

Delete single predictor.

Parameters:

predictorId - Predictor ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingPredictorWithHttpInfo

public ApiResponse<Void> deleteRoutingPredictorWithHttpInfo(String predictorId)
                                                     throws IOException

Delete single predictor.

Parameters:

predictorId - Predictor ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingPredictor

public void deleteRoutingPredictor(DeleteRoutingPredictorRequest request)
                            throws IOException,
ApiException

Delete single predictor.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingPredictor

public ApiResponse<Void> deleteRoutingPredictor(ApiRequest<Void> request)
                                         throws IOException

Delete single predictor.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingPredictorsKeyperformanceindicator

public void deleteRoutingPredictorsKeyperformanceindicator(String kpiId)
                                                    throws IOException,
ApiException

Delete a custom Key Performance Indicator. deleteRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

kpiId - Key Performance Indicator ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingPredictorsKeyperformanceindicatorWithHttpInfo

public ApiResponse<Void> deleteRoutingPredictorsKeyperformanceindicatorWithHttpInfo(String kpiId)
                                                                             throws IOException

Delete a custom Key Performance Indicator. deleteRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

kpiId - Key Performance Indicator ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingPredictorsKeyperformanceindicator

public void deleteRoutingPredictorsKeyperformanceindicator(DeleteRoutingPredictorsKeyperformanceindicatorRequest request)
                                                    throws IOException,
ApiException

Delete a custom Key Performance Indicator. deleteRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingPredictorsKeyperformanceindicator

public ApiResponse<Void> deleteRoutingPredictorsKeyperformanceindicator(ApiRequest<Void> request)
                                                                 throws IOException

Delete a custom Key Performance Indicator. deleteRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingQueue

public void deleteRoutingQueue(String queueId,
 Boolean forceDelete)
                        throws IOException,
ApiException

Delete a queue

Parameters:

queueId - Queue ID (required)

forceDelete - forceDelete (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingQueueWithHttpInfo

public ApiResponse<Void> deleteRoutingQueueWithHttpInfo(String queueId,
 Boolean forceDelete)
                                                 throws IOException

Delete a queue

Parameters:

queueId - Queue ID (required)

forceDelete - forceDelete (optional)

Throws:

IOException - if the request fails to be processed

deleteRoutingQueue

public void deleteRoutingQueue(DeleteRoutingQueueRequest request)
                        throws IOException,
ApiException

Delete a queue

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingQueue

public ApiResponse<Void> deleteRoutingQueue(ApiRequest<Void> request)
                                     throws IOException

Delete a queue

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingQueueMember

public void deleteRoutingQueueMember(String queueId,
 String memberId)
                              throws IOException,
ApiException

Delete a queue member.

Parameters:

queueId - Queue ID (required)

memberId - Member ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingQueueMemberWithHttpInfo

public ApiResponse<Void> deleteRoutingQueueMemberWithHttpInfo(String queueId,
 String memberId)
                                                       throws IOException

Delete a queue member.

Parameters:

queueId - Queue ID (required)

memberId - Member ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingQueueMember

public void deleteRoutingQueueMember(DeleteRoutingQueueMemberRequest request)
                              throws IOException,
ApiException

Delete a queue member.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingQueueMember

public ApiResponse<Void> deleteRoutingQueueMember(ApiRequest<Void> request)
                                           throws IOException

Delete a queue member.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingQueueUser

public void deleteRoutingQueueUser(String queueId,
 String memberId)
                            throws IOException,
ApiException

Deprecated.

DEPRECATED: use DELETE /routing/queues/{queueId}/members/{memberId}. Delete queue member.

Parameters:

queueId - Queue ID (required)

memberId - Member ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingQueueUserWithHttpInfo

public ApiResponse<Void> deleteRoutingQueueUserWithHttpInfo(String queueId,
 String memberId)
                                                     throws IOException

Deprecated.

DEPRECATED: use DELETE /routing/queues/{queueId}/members/{memberId}. Delete queue member.

Parameters:

queueId - Queue ID (required)

memberId - Member ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingQueueUser

public void deleteRoutingQueueUser(DeleteRoutingQueueUserRequest request)
                            throws IOException,
ApiException

Deprecated.

DEPRECATED: use DELETE /routing/queues/{queueId}/members/{memberId}. Delete queue member.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingQueueUser

public ApiResponse<Void> deleteRoutingQueueUser(ApiRequest<Void> request)
                                         throws IOException

Deprecated.

DEPRECATED: use DELETE /routing/queues/{queueId}/members/{memberId}. Delete queue member.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingQueueWrapupcode

public void deleteRoutingQueueWrapupcode(String queueId,
 String codeId)
                                  throws IOException,
ApiException

Delete a wrap-up code from a queue

Parameters:

queueId - Queue ID (required)

codeId - Code ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingQueueWrapupcodeWithHttpInfo

public ApiResponse<Void> deleteRoutingQueueWrapupcodeWithHttpInfo(String queueId,
 String codeId)
                                                           throws IOException

Delete a wrap-up code from a queue

Parameters:

queueId - Queue ID (required)

codeId - Code ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingQueueWrapupcode

public void deleteRoutingQueueWrapupcode(DeleteRoutingQueueWrapupcodeRequest request)
                                  throws IOException,
ApiException

Delete a wrap-up code from a queue

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingQueueWrapupcode

public ApiResponse<Void> deleteRoutingQueueWrapupcode(ApiRequest<Void> request)
                                               throws IOException

Delete a wrap-up code from a queue

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingSettings

public void deleteRoutingSettings()
                           throws IOException,
ApiException

Delete an organization's routing settings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSettingsWithHttpInfo

public ApiResponse<Void> deleteRoutingSettingsWithHttpInfo()
                                                    throws IOException

Delete an organization's routing settings

Throws:

IOException - if the request fails to be processed

deleteRoutingSettings

public void deleteRoutingSettings(DeleteRoutingSettingsRequest request)
                           throws IOException,
ApiException

Delete an organization's routing settings

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSettings

public ApiResponse<Void> deleteRoutingSettings(ApiRequest<Void> request)
                                        throws IOException

Delete an organization's routing settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingSkill

public void deleteRoutingSkill(String skillId)
                        throws IOException,
ApiException

Delete Routing Skill

Parameters:

skillId - Skill ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSkillWithHttpInfo

public ApiResponse<Void> deleteRoutingSkillWithHttpInfo(String skillId)
                                                 throws IOException

Delete Routing Skill

Parameters:

skillId - Skill ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingSkill

public void deleteRoutingSkill(DeleteRoutingSkillRequest request)
                        throws IOException,
ApiException

Delete Routing Skill

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSkill

public ApiResponse<Void> deleteRoutingSkill(ApiRequest<Void> request)
                                     throws IOException

Delete Routing Skill

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingSkillexpression

public void deleteRoutingSkillexpression(String expressionId)
                                  throws IOException,
ApiException

Archive a skill expression to remove it from the set of active expressions

Parameters:

expressionId - Expression ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSkillexpressionWithHttpInfo

public ApiResponse<Void> deleteRoutingSkillexpressionWithHttpInfo(String expressionId)
                                                           throws IOException

Archive a skill expression to remove it from the set of active expressions

Parameters:

expressionId - Expression ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingSkillexpression

public void deleteRoutingSkillexpression(DeleteRoutingSkillexpressionRequest request)
                                  throws IOException,
ApiException

Archive a skill expression to remove it from the set of active expressions

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSkillexpression

public ApiResponse<Void> deleteRoutingSkillexpression(ApiRequest<Void> request)
                                               throws IOException

Archive a skill expression to remove it from the set of active expressions

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingSkillexpressions

public void deleteRoutingSkillexpressions(List<String> id)
                                   throws IOException,
ApiException

Archive a set of skill expressions to remove them from the set of active expressions

Parameters:

id - Expression ID(s) to filter. Repeat for multiple or use comma-separated list. (optional)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSkillexpressionsWithHttpInfo

public ApiResponse<Void> deleteRoutingSkillexpressionsWithHttpInfo(List<String> id)
                                                            throws IOException

Archive a set of skill expressions to remove them from the set of active expressions

Parameters:

id - Expression ID(s) to filter. Repeat for multiple or use comma-separated list. (optional)

Throws:

IOException - if the request fails to be processed

deleteRoutingSkillexpressions

public void deleteRoutingSkillexpressions(DeleteRoutingSkillexpressionsRequest request)
                                   throws IOException,
ApiException

Archive a set of skill expressions to remove them from the set of active expressions

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSkillexpressions

public ApiResponse<Void> deleteRoutingSkillexpressions(ApiRequest<Void> request)
                                                throws IOException

Archive a set of skill expressions to remove them from the set of active expressions

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingSkillgroup

public void deleteRoutingSkillgroup(String skillGroupId)
                             throws IOException,
ApiException

Remove skill group definition

Parameters:

skillGroupId - Skill Group ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSkillgroupWithHttpInfo

public ApiResponse<Void> deleteRoutingSkillgroupWithHttpInfo(String skillGroupId)
                                                      throws IOException

Remove skill group definition

Parameters:

skillGroupId - Skill Group ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingSkillgroup

public void deleteRoutingSkillgroup(DeleteRoutingSkillgroupRequest request)
                             throws IOException,
ApiException

Remove skill group definition

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSkillgroup

public ApiResponse<Void> deleteRoutingSkillgroup(ApiRequest<Void> request)
                                          throws IOException

Remove skill group definition

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingSmsAddress

public void deleteRoutingSmsAddress(String addressId)
                             throws IOException,
ApiException

Delete an Address by Id for SMS

Parameters:

addressId - Address ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSmsAddressWithHttpInfo

public ApiResponse<Void> deleteRoutingSmsAddressWithHttpInfo(String addressId)
                                                      throws IOException

Delete an Address by Id for SMS

Parameters:

addressId - Address ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingSmsAddress

public void deleteRoutingSmsAddress(DeleteRoutingSmsAddressRequest request)
                             throws IOException,
ApiException

Delete an Address by Id for SMS

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSmsAddress

public ApiResponse<Void> deleteRoutingSmsAddress(ApiRequest<Void> request)
                                          throws IOException

Delete an Address by Id for SMS

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingSmsPhonenumber

public void deleteRoutingSmsPhonenumber(String phoneNumberId)
                                 throws IOException,
ApiException

Delete a phone number provisioned for SMS.

Parameters:

phoneNumberId - phone number (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSmsPhonenumberWithHttpInfo

public ApiResponse<Void> deleteRoutingSmsPhonenumberWithHttpInfo(String phoneNumberId)
                                                          throws IOException

Delete a phone number provisioned for SMS.

Parameters:

phoneNumberId - phone number (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingSmsPhonenumber

public void deleteRoutingSmsPhonenumber(DeleteRoutingSmsPhonenumberRequest request)
                                 throws IOException,
ApiException

Delete a phone number provisioned for SMS.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingSmsPhonenumber

public ApiResponse<Void> deleteRoutingSmsPhonenumber(ApiRequest<Void> request)
                                              throws IOException

Delete a phone number provisioned for SMS.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingUserDirectroutingbackupSettings

public void deleteRoutingUserDirectroutingbackupSettings(String userId)
                                                  throws IOException,
ApiException

Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.

Parameters:

userId - User ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingUserDirectroutingbackupSettingsWithHttpInfo

public ApiResponse<Void> deleteRoutingUserDirectroutingbackupSettingsWithHttpInfo(String userId)
                                                                           throws IOException

Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.

Parameters:

userId - User ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingUserDirectroutingbackupSettings

public void deleteRoutingUserDirectroutingbackupSettings(DeleteRoutingUserDirectroutingbackupSettingsRequest request)
                                                  throws IOException,
ApiException

Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingUserDirectroutingbackupSettings

public ApiResponse<Void> deleteRoutingUserDirectroutingbackupSettings(ApiRequest<Void> request)
                                                               throws IOException

Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingUserUtilization

public void deleteRoutingUserUtilization(String userId)
                                  throws IOException,
ApiException

Delete the user's max utilization settings and revert to the organization-wide default.

Parameters:

userId - User ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingUserUtilizationWithHttpInfo

public ApiResponse<Void> deleteRoutingUserUtilizationWithHttpInfo(String userId)
                                                           throws IOException

Delete the user's max utilization settings and revert to the organization-wide default.

Parameters:

userId - User ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingUserUtilization

public void deleteRoutingUserUtilization(DeleteRoutingUserUtilizationRequest request)
                                  throws IOException,
ApiException

Delete the user's max utilization settings and revert to the organization-wide default.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingUserUtilization

public ApiResponse<Void> deleteRoutingUserUtilization(ApiRequest<Void> request)
                                               throws IOException

Delete the user's max utilization settings and revert to the organization-wide default.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingUtilization

public void deleteRoutingUtilization()
                              throws IOException,
ApiException

Delete the organization-wide max utilization settings and revert to the system default.

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingUtilizationWithHttpInfo

public ApiResponse<Void> deleteRoutingUtilizationWithHttpInfo()
                                                       throws IOException

Delete the organization-wide max utilization settings and revert to the system default.

Throws:

IOException - if the request fails to be processed

deleteRoutingUtilization

public void deleteRoutingUtilization(DeleteRoutingUtilizationRequest request)
                              throws IOException,
ApiException

Delete the organization-wide max utilization settings and revert to the system default.

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingUtilization

public ApiResponse<Void> deleteRoutingUtilization(ApiRequest<Void> request)
                                           throws IOException

Delete the organization-wide max utilization settings and revert to the system default.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingUtilizationLabel

public void deleteRoutingUtilizationLabel(String labelId,
 Boolean forceDelete)
                                   throws IOException,
ApiException

Delete a utilization label

Parameters:

labelId - Utilization Label ID (required)

forceDelete - Remove all label usages (if found) without warning (optional, default to false)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingUtilizationLabelWithHttpInfo

public ApiResponse<Void> deleteRoutingUtilizationLabelWithHttpInfo(String labelId,
 Boolean forceDelete)
                                                            throws IOException

Delete a utilization label

Parameters:

labelId - Utilization Label ID (required)

forceDelete - Remove all label usages (if found) without warning (optional, default to false)

Throws:

IOException - if the request fails to be processed

deleteRoutingUtilizationLabel

public void deleteRoutingUtilizationLabel(DeleteRoutingUtilizationLabelRequest request)
                                   throws IOException,
ApiException

Delete a utilization label

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingUtilizationLabel

public ApiResponse<Void> deleteRoutingUtilizationLabel(ApiRequest<Void> request)
                                                throws IOException

Delete a utilization label

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteRoutingWrapupcode

public void deleteRoutingWrapupcode(String codeId)
                             throws IOException,
ApiException

Delete wrap-up code

Parameters:

codeId - Wrapup Code ID (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingWrapupcodeWithHttpInfo

public ApiResponse<Void> deleteRoutingWrapupcodeWithHttpInfo(String codeId)
                                                      throws IOException

Delete wrap-up code

Parameters:

codeId - Wrapup Code ID (required)

Throws:

IOException - if the request fails to be processed

deleteRoutingWrapupcode

public void deleteRoutingWrapupcode(DeleteRoutingWrapupcodeRequest request)
                             throws IOException,
ApiException

Delete wrap-up code

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteRoutingWrapupcode

public ApiResponse<Void> deleteRoutingWrapupcode(ApiRequest<Void> request)
                                          throws IOException

Delete wrap-up code

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteUserRoutinglanguage

public void deleteUserRoutinglanguage(String userId,
 String languageId)
                               throws IOException,
ApiException

Remove a routing language from a user

Parameters:

userId - User ID (required)

languageId - languageId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteUserRoutinglanguageWithHttpInfo

public ApiResponse<Void> deleteUserRoutinglanguageWithHttpInfo(String userId,
 String languageId)
                                                        throws IOException

Remove a routing language from a user

Parameters:

userId - User ID (required)

languageId - languageId (required)

Throws:

IOException - if the request fails to be processed

deleteUserRoutinglanguage

public void deleteUserRoutinglanguage(DeleteUserRoutinglanguageRequest request)
                               throws IOException,
ApiException

Remove a routing language from a user

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteUserRoutinglanguage

public ApiResponse<Void> deleteUserRoutinglanguage(ApiRequest<Void> request)
                                            throws IOException

Remove a routing language from a user

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

deleteUserRoutingskill

public void deleteUserRoutingskill(String userId,
 String skillId)
                            throws IOException,
ApiException

Remove a routing skill from a user

Parameters:

userId - User ID (required)

skillId - skillId (required)

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteUserRoutingskillWithHttpInfo

public ApiResponse<Void> deleteUserRoutingskillWithHttpInfo(String userId,
 String skillId)
                                                     throws IOException

Remove a routing skill from a user

Parameters:

userId - User ID (required)

skillId - skillId (required)

Throws:

IOException - if the request fails to be processed

deleteUserRoutingskill

public void deleteUserRoutingskill(DeleteUserRoutingskillRequest request)
                            throws IOException,
ApiException

Remove a routing skill from a user

Parameters:

request - The request object

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

deleteUserRoutingskill

public ApiResponse<Void> deleteUserRoutingskill(ApiRequest<Void> request)
                                         throws IOException

Remove a routing skill from a user

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingAssessment

public BenefitAssessment getRoutingAssessment(String assessmentId)
                                       throws IOException,
ApiException

Retrieve a single benefit assessment.

Parameters:

assessmentId - Benefit Assessment ID (required)

Returns:

BenefitAssessment

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingAssessmentWithHttpInfo

public ApiResponse<BenefitAssessment> getRoutingAssessmentWithHttpInfo(String assessmentId)
                                                                throws IOException

Retrieve a single benefit assessment.

Parameters:

assessmentId - Benefit Assessment ID (required)

Returns:

BenefitAssessment

Throws:

IOException - if the request fails to be processed

getRoutingAssessment

public BenefitAssessment getRoutingAssessment(GetRoutingAssessmentRequest request)
                                       throws IOException,
ApiException

Retrieve a single benefit assessment.

Parameters:

request - The request object

Returns:

BenefitAssessment

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingAssessment

public ApiResponse<BenefitAssessment> getRoutingAssessment(ApiRequest<Void> request)
                                                    throws IOException

Retrieve a single benefit assessment.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingAssessments

public AssessmentListing getRoutingAssessments(String before,
 String after,
 String limit,
 String pageSize,
 List<String> queueId)
                                        throws IOException,
ApiException

Retrieve all benefit assessments.

Parameters:

before - The cursor that points to the start of the set of entities that has been returned. (optional)

after - The cursor that points to the end of the set of entities that has been returned. (optional)

limit - Number of entities to return. Maximum of 200. Deprecated in favour of pageSize (optional)

pageSize - Number of entities to return. Maximum of 200. (optional)

queueId - Queue ID(s) to filter assessments by. (optional)

Returns:

AssessmentListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingAssessmentsWithHttpInfo

public ApiResponse<AssessmentListing> getRoutingAssessmentsWithHttpInfo(String before,
 String after,
 String limit,
 String pageSize,
 List<String> queueId)
                                                                 throws IOException

Retrieve all benefit assessments.

Parameters:

before - The cursor that points to the start of the set of entities that has been returned. (optional)

after - The cursor that points to the end of the set of entities that has been returned. (optional)

limit - Number of entities to return. Maximum of 200. Deprecated in favour of pageSize (optional)

pageSize - Number of entities to return. Maximum of 200. (optional)

queueId - Queue ID(s) to filter assessments by. (optional)

Returns:

AssessmentListing

Throws:

IOException - if the request fails to be processed

getRoutingAssessments

public AssessmentListing getRoutingAssessments(GetRoutingAssessmentsRequest request)
                                        throws IOException,
ApiException

Retrieve all benefit assessments.

Parameters:

request - The request object

Returns:

AssessmentListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingAssessments

public ApiResponse<AssessmentListing> getRoutingAssessments(ApiRequest<Void> request)
                                                     throws IOException

Retrieve all benefit assessments.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingAssessmentsJob

public BenefitAssessmentJob getRoutingAssessmentsJob(String jobId)
                                              throws IOException,
ApiException

Retrieve a single benefit assessments job.

Parameters:

jobId - Benefit Assessment Job ID (required)

Returns:

BenefitAssessmentJob

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingAssessmentsJobWithHttpInfo

public ApiResponse<BenefitAssessmentJob> getRoutingAssessmentsJobWithHttpInfo(String jobId)
                                                                       throws IOException

Retrieve a single benefit assessments job.

Parameters:

jobId - Benefit Assessment Job ID (required)

Returns:

BenefitAssessmentJob

Throws:

IOException - if the request fails to be processed

getRoutingAssessmentsJob

public BenefitAssessmentJob getRoutingAssessmentsJob(GetRoutingAssessmentsJobRequest request)
                                              throws IOException,
ApiException

Retrieve a single benefit assessments job.

Parameters:

request - The request object

Returns:

BenefitAssessmentJob

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingAssessmentsJob

public ApiResponse<BenefitAssessmentJob> getRoutingAssessmentsJob(ApiRequest<Void> request)
                                                           throws IOException

Retrieve a single benefit assessments job.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingAssessmentsJobs

public AssessmentJobListing getRoutingAssessmentsJobs(List<String> divisionId)
                                               throws IOException,
ApiException

Retrieve all benefit assessment jobs.

Parameters:

divisionId - Division ID(s) to filter assessment jobs by. (optional)

Returns:

AssessmentJobListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingAssessmentsJobsWithHttpInfo

public ApiResponse<AssessmentJobListing> getRoutingAssessmentsJobsWithHttpInfo(List<String> divisionId)
                                                                        throws IOException

Retrieve all benefit assessment jobs.

Parameters:

divisionId - Division ID(s) to filter assessment jobs by. (optional)

Returns:

AssessmentJobListing

Throws:

IOException - if the request fails to be processed

getRoutingAssessmentsJobs

public AssessmentJobListing getRoutingAssessmentsJobs(GetRoutingAssessmentsJobsRequest request)
                                               throws IOException,
ApiException

Retrieve all benefit assessment jobs.

Parameters:

request - The request object

Returns:

AssessmentJobListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingAssessmentsJobs

public ApiResponse<AssessmentJobListing> getRoutingAssessmentsJobs(ApiRequest<Void> request)
                                                            throws IOException

Retrieve all benefit assessment jobs.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingAvailablemediatypes

public AvailableMediaTypeEntityListing getRoutingAvailablemediatypes()
                                                              throws IOException,
ApiException

Get available media types

Returns:

AvailableMediaTypeEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingAvailablemediatypesWithHttpInfo

public ApiResponse<AvailableMediaTypeEntityListing> getRoutingAvailablemediatypesWithHttpInfo()
                                                                                       throws IOException

Get available media types

Returns:

AvailableMediaTypeEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingAvailablemediatypes

public AvailableMediaTypeEntityListing getRoutingAvailablemediatypes(GetRoutingAvailablemediatypesRequest request)
                                                              throws IOException,
ApiException

Get available media types

Parameters:

request - The request object

Returns:

AvailableMediaTypeEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingAvailablemediatypes

public ApiResponse<AvailableMediaTypeEntityListing> getRoutingAvailablemediatypes(ApiRequest<Void> request)
                                                                           throws IOException

Get available media types

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingDirectroutingbackupSettingsMe

public AgentDirectRoutingBackupSettings getRoutingDirectroutingbackupSettingsMe()
                                                                         throws IOException,
ApiException

Get the user's Direct Routing Backup settings.

Returns:

AgentDirectRoutingBackupSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingDirectroutingbackupSettingsMeWithHttpInfo

public ApiResponse<AgentDirectRoutingBackupSettings> getRoutingDirectroutingbackupSettingsMeWithHttpInfo()
                                                                                                  throws IOException

Get the user's Direct Routing Backup settings.

Returns:

AgentDirectRoutingBackupSettings

Throws:

IOException - if the request fails to be processed

getRoutingDirectroutingbackupSettingsMe

public AgentDirectRoutingBackupSettings getRoutingDirectroutingbackupSettingsMe(GetRoutingDirectroutingbackupSettingsMeRequest request)
                                                                         throws IOException,
ApiException

Get the user's Direct Routing Backup settings.

Parameters:

request - The request object

Returns:

AgentDirectRoutingBackupSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingDirectroutingbackupSettingsMe

public ApiResponse<AgentDirectRoutingBackupSettings> getRoutingDirectroutingbackupSettingsMe(ApiRequest<Void> request)
                                                                                      throws IOException

Get the user's Direct Routing Backup settings.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomain

public InboundDomain getRoutingEmailDomain(String domainId,
 String expand)
                                    throws IOException,
ApiException

Get domain

Parameters:

domainId - domain ID (required)

expand - Expand options. Valid values: settings (optional)

Returns:

InboundDomain

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainWithHttpInfo

public ApiResponse<InboundDomain> getRoutingEmailDomainWithHttpInfo(String domainId,
 String expand)
                                                             throws IOException

Get domain

Parameters:

domainId - domain ID (required)

expand - Expand options. Valid values: settings (optional)

Returns:

InboundDomain

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomain

public InboundDomain getRoutingEmailDomain(GetRoutingEmailDomainRequest request)
                                    throws IOException,
ApiException

Get domain

Parameters:

request - The request object

Returns:

InboundDomain

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomain

public ApiResponse<InboundDomain> getRoutingEmailDomain(ApiRequest<Void> request)
                                                 throws IOException

Get domain

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomainDkim

public VerificationResult getRoutingEmailDomainDkim(String domainId)
                                             throws IOException,
ApiException

Get domain dkim settings

Parameters:

domainId - domain ID (required)

Returns:

VerificationResult

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainDkimWithHttpInfo

public ApiResponse<VerificationResult> getRoutingEmailDomainDkimWithHttpInfo(String domainId)
                                                                      throws IOException

Get domain dkim settings

Parameters:

domainId - domain ID (required)

Returns:

VerificationResult

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomainDkim

public VerificationResult getRoutingEmailDomainDkim(GetRoutingEmailDomainDkimRequest request)
                                             throws IOException,
ApiException

Get domain dkim settings

Parameters:

request - The request object

Returns:

VerificationResult

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainDkim

public ApiResponse<VerificationResult> getRoutingEmailDomainDkim(ApiRequest<Void> request)
                                                          throws IOException

Get domain dkim settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomainMailfrom

public MailFromResult getRoutingEmailDomainMailfrom(String domainId)
                                             throws IOException,
ApiException

Get domain mail from settings

Parameters:

domainId - domain ID (required)

Returns:

MailFromResult

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainMailfromWithHttpInfo

public ApiResponse<MailFromResult> getRoutingEmailDomainMailfromWithHttpInfo(String domainId)
                                                                      throws IOException

Get domain mail from settings

Parameters:

domainId - domain ID (required)

Returns:

MailFromResult

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomainMailfrom

public MailFromResult getRoutingEmailDomainMailfrom(GetRoutingEmailDomainMailfromRequest request)
                                             throws IOException,
ApiException

Get domain mail from settings

Parameters:

request - The request object

Returns:

MailFromResult

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainMailfrom

public ApiResponse<MailFromResult> getRoutingEmailDomainMailfrom(ApiRequest<Void> request)
                                                          throws IOException

Get domain mail from settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomainRoute

public InboundRoute getRoutingEmailDomainRoute(String domainName,
 String routeId,
 List<String> expand)
                                        throws IOException,
ApiException

Get a route

Parameters:

domainName - email domain (required)

routeId - route ID (required)

expand - Which fields, if any, to expand (optional)

Returns:

InboundRoute

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainRouteWithHttpInfo

public ApiResponse<InboundRoute> getRoutingEmailDomainRouteWithHttpInfo(String domainName,
 String routeId,
 List<String> expand)
                                                                 throws IOException

Get a route

Parameters:

domainName - email domain (required)

routeId - route ID (required)

expand - Which fields, if any, to expand (optional)

Returns:

InboundRoute

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomainRoute

public InboundRoute getRoutingEmailDomainRoute(GetRoutingEmailDomainRouteRequest request)
                                        throws IOException,
ApiException

Get a route

Parameters:

request - The request object

Returns:

InboundRoute

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainRoute

public ApiResponse<InboundRoute> getRoutingEmailDomainRoute(ApiRequest<Void> request)
                                                     throws IOException

Get a route

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomainRouteIdentityresolution

public RouteIdentityResolutionConfig getRoutingEmailDomainRouteIdentityresolution(String domainName,
 String routeId)
                                                                           throws IOException,
ApiException

Get a route identity resolution setting.

Parameters:

domainName - email domain (required)

routeId - route ID (required)

Returns:

RouteIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainRouteIdentityresolutionWithHttpInfo

public ApiResponse<RouteIdentityResolutionConfig> getRoutingEmailDomainRouteIdentityresolutionWithHttpInfo(String domainName,
 String routeId)
                                                                                                    throws IOException

Get a route identity resolution setting.

Parameters:

domainName - email domain (required)

routeId - route ID (required)

Returns:

RouteIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomainRouteIdentityresolution

public RouteIdentityResolutionConfig getRoutingEmailDomainRouteIdentityresolution(GetRoutingEmailDomainRouteIdentityresolutionRequest request)
                                                                           throws IOException,
ApiException

Get a route identity resolution setting.

Parameters:

request - The request object

Returns:

RouteIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainRouteIdentityresolution

public ApiResponse<RouteIdentityResolutionConfig> getRoutingEmailDomainRouteIdentityresolution(ApiRequest<Void> request)
                                                                                        throws IOException

Get a route identity resolution setting.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomainRoutes

public InboundRouteEntityListing getRoutingEmailDomainRoutes(String domainName,
 Integer pageSize,
 Integer pageNumber,
 String pattern,
 List<String> expand)
                                                      throws IOException,
ApiException

Get routes

Parameters:

domainName - email domain (required)

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

pattern - Filter routes by the route's pattern property (optional)

expand - Which fields, if any, to expand (optional)

Returns:

InboundRouteEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainRoutesWithHttpInfo

public ApiResponse<InboundRouteEntityListing> getRoutingEmailDomainRoutesWithHttpInfo(String domainName,
 Integer pageSize,
 Integer pageNumber,
 String pattern,
 List<String> expand)
                                                                               throws IOException

Get routes

Parameters:

domainName - email domain (required)

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

pattern - Filter routes by the route's pattern property (optional)

expand - Which fields, if any, to expand (optional)

Returns:

InboundRouteEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomainRoutes

public InboundRouteEntityListing getRoutingEmailDomainRoutes(GetRoutingEmailDomainRoutesRequest request)
                                                      throws IOException,
ApiException

Get routes

Parameters:

request - The request object

Returns:

InboundRouteEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainRoutes

public ApiResponse<InboundRouteEntityListing> getRoutingEmailDomainRoutes(ApiRequest<Void> request)
                                                                   throws IOException

Get routes

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomainVerification

public VerificationResult getRoutingEmailDomainVerification(String domainId)
                                                     throws IOException,
ApiException

Get domain verification settings

Parameters:

domainId - domain ID (required)

Returns:

VerificationResult

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainVerificationWithHttpInfo

public ApiResponse<VerificationResult> getRoutingEmailDomainVerificationWithHttpInfo(String domainId)
                                                                              throws IOException

Get domain verification settings

Parameters:

domainId - domain ID (required)

Returns:

VerificationResult

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomainVerification

public VerificationResult getRoutingEmailDomainVerification(GetRoutingEmailDomainVerificationRequest request)
                                                     throws IOException,
ApiException

Get domain verification settings

Parameters:

request - The request object

Returns:

VerificationResult

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainVerification

public ApiResponse<VerificationResult> getRoutingEmailDomainVerification(ApiRequest<Void> request)
                                                                  throws IOException

Get domain verification settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomains

public InboundDomainEntityListing getRoutingEmailDomains(Integer pageSize,
 Integer pageNumber,
 Boolean excludeStatus,
 String filter,
 String expand)
                                                  throws IOException,
ApiException

Get domains

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

excludeStatus - Exclude MX record data (optional, default to false)

filter - Optional search filter that, if defined, use the **filter** syntax, eg: **mySearchedPattern**. Note that **** is considered no filter. (optional)

expand - Expand options. Valid values: settings (optional)

Returns:

InboundDomainEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomainsWithHttpInfo

public ApiResponse<InboundDomainEntityListing> getRoutingEmailDomainsWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 Boolean excludeStatus,
 String filter,
 String expand)
                                                                           throws IOException

Get domains

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

excludeStatus - Exclude MX record data (optional, default to false)

filter - Optional search filter that, if defined, use the **filter** syntax, eg: **mySearchedPattern**. Note that **** is considered no filter. (optional)

expand - Expand options. Valid values: settings (optional)

Returns:

InboundDomainEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingEmailDomains

public InboundDomainEntityListing getRoutingEmailDomains(GetRoutingEmailDomainsRequest request)
                                                  throws IOException,
ApiException

Get domains

Parameters:

request - The request object

Returns:

InboundDomainEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailDomains

public ApiResponse<InboundDomainEntityListing> getRoutingEmailDomains(ApiRequest<Void> request)
                                                               throws IOException

Get domains

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailOutboundDomain

public OutboundDomain getRoutingEmailOutboundDomain(String domainId,
 String expand)
                                             throws IOException,
ApiException

Get domain

Parameters:

domainId - domain ID (required)

expand - Expand options. Valid values: settings (optional)

Returns:

OutboundDomain

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailOutboundDomainWithHttpInfo

public ApiResponse<OutboundDomain> getRoutingEmailOutboundDomainWithHttpInfo(String domainId,
 String expand)
                                                                      throws IOException

Get domain

Parameters:

domainId - domain ID (required)

expand - Expand options. Valid values: settings (optional)

Returns:

OutboundDomain

Throws:

IOException - if the request fails to be processed

getRoutingEmailOutboundDomain

public OutboundDomain getRoutingEmailOutboundDomain(GetRoutingEmailOutboundDomainRequest request)
                                             throws IOException,
ApiException

Get domain

Parameters:

request - The request object

Returns:

OutboundDomain

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailOutboundDomain

public ApiResponse<OutboundDomain> getRoutingEmailOutboundDomain(ApiRequest<Void> request)
                                                          throws IOException

Get domain

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailOutboundDomainActivation

public EmailOutboundDomainResult getRoutingEmailOutboundDomainActivation(String domainId)
                                                                  throws IOException,
ApiException

Get activation status (cname + dkim) of an outbound domain

Parameters:

domainId - domain ID (required)

Returns:

EmailOutboundDomainResult

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailOutboundDomainActivationWithHttpInfo

public ApiResponse<EmailOutboundDomainResult> getRoutingEmailOutboundDomainActivationWithHttpInfo(String domainId)
                                                                                           throws IOException

Get activation status (cname + dkim) of an outbound domain

Parameters:

domainId - domain ID (required)

Returns:

EmailOutboundDomainResult

Throws:

IOException - if the request fails to be processed

getRoutingEmailOutboundDomainActivation

public EmailOutboundDomainResult getRoutingEmailOutboundDomainActivation(GetRoutingEmailOutboundDomainActivationRequest request)
                                                                  throws IOException,
ApiException

Get activation status (cname + dkim) of an outbound domain

Parameters:

request - The request object

Returns:

EmailOutboundDomainResult

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailOutboundDomainActivation

public ApiResponse<EmailOutboundDomainResult> getRoutingEmailOutboundDomainActivation(ApiRequest<Void> request)
                                                                               throws IOException

Get activation status (cname + dkim) of an outbound domain

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailOutboundDomains

public OutboundDomainEntityListing getRoutingEmailOutboundDomains(Integer pageSize,
 Integer pageNumber,
 String filter,
 String expand)
                                                           throws IOException,
ApiException

Get outbound domains

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

filter - Optional search filter that, if defined, use the **filter** syntax, eg: **mySearchedPattern**. Note that **** is considered no filter. (optional)

expand - Expand options. Valid values: settings (optional)

Returns:

OutboundDomainEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailOutboundDomainsWithHttpInfo

public ApiResponse<OutboundDomainEntityListing> getRoutingEmailOutboundDomainsWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String filter,
 String expand)
                                                                                    throws IOException

Get outbound domains

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

filter - Optional search filter that, if defined, use the **filter** syntax, eg: **mySearchedPattern**. Note that **** is considered no filter. (optional)

expand - Expand options. Valid values: settings (optional)

Returns:

OutboundDomainEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingEmailOutboundDomains

public OutboundDomainEntityListing getRoutingEmailOutboundDomains(GetRoutingEmailOutboundDomainsRequest request)
                                                           throws IOException,
ApiException

Get outbound domains

Parameters:

request - The request object

Returns:

OutboundDomainEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailOutboundDomains

public ApiResponse<OutboundDomainEntityListing> getRoutingEmailOutboundDomains(ApiRequest<Void> request)
                                                                        throws IOException

Get outbound domains

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailSetting

public EmailSettingEntityListing getRoutingEmailSetting(Integer pageSize,
 Integer pageNumber)
                                                 throws IOException,
ApiException

Get a paged list of email routing settings.

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

Returns:

EmailSettingEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailSettingWithHttpInfo

public ApiResponse<EmailSettingEntityListing> getRoutingEmailSettingWithHttpInfo(Integer pageSize,
 Integer pageNumber)
                                                                          throws IOException

Get a paged list of email routing settings.

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

Returns:

EmailSettingEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingEmailSetting

public EmailSettingEntityListing getRoutingEmailSetting(GetRoutingEmailSettingRequest request)
                                                 throws IOException,
ApiException

Get a paged list of email routing settings.

Parameters:

request - The request object

Returns:

EmailSettingEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailSetting

public ApiResponse<EmailSettingEntityListing> getRoutingEmailSetting(ApiRequest<Void> request)
                                                              throws IOException

Get a paged list of email routing settings.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailSettingEmailSettingId

public EmailSetting getRoutingEmailSettingEmailSettingId(String emailSettingId)
                                                  throws IOException,
ApiException

Get email setting. Returns the specified email setting that defines settings for email

Parameters:

emailSettingId - Email Setting ID (required)

Returns:

EmailSetting

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailSettingEmailSettingIdWithHttpInfo

public ApiResponse<EmailSetting> getRoutingEmailSettingEmailSettingIdWithHttpInfo(String emailSettingId)
                                                                           throws IOException

Get email setting. Returns the specified email setting that defines settings for email

Parameters:

emailSettingId - Email Setting ID (required)

Returns:

EmailSetting

Throws:

IOException - if the request fails to be processed

getRoutingEmailSettingEmailSettingId

public EmailSetting getRoutingEmailSettingEmailSettingId(GetRoutingEmailSettingEmailSettingIdRequest request)
                                                  throws IOException,
ApiException

Get email setting. Returns the specified email setting that defines settings for email

Parameters:

request - The request object

Returns:

EmailSetting

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailSettingEmailSettingId

public ApiResponse<EmailSetting> getRoutingEmailSettingEmailSettingId(ApiRequest<Void> request)
                                                               throws IOException

Get email setting. Returns the specified email setting that defines settings for email

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingEmailSetup

public EmailSetup getRoutingEmailSetup()
                                throws IOException,
ApiException

Get email setup

Returns:

EmailSetup

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailSetupWithHttpInfo

public ApiResponse<EmailSetup> getRoutingEmailSetupWithHttpInfo()
                                                         throws IOException

Get email setup

Returns:

EmailSetup

Throws:

IOException - if the request fails to be processed

getRoutingEmailSetup

public EmailSetup getRoutingEmailSetup(GetRoutingEmailSetupRequest request)
                                throws IOException,
ApiException

Get email setup

Parameters:

request - The request object

Returns:

EmailSetup

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingEmailSetup

public ApiResponse<EmailSetup> getRoutingEmailSetup(ApiRequest<Void> request)
                                             throws IOException

Get email setup

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingLanguage

public Language getRoutingLanguage(String languageId)
                            throws IOException,
ApiException

Get a routing language

Parameters:

languageId - Language ID (required)

Returns:

Language

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingLanguageWithHttpInfo

public ApiResponse<Language> getRoutingLanguageWithHttpInfo(String languageId)
                                                     throws IOException

Get a routing language

Parameters:

languageId - Language ID (required)

Returns:

Language

Throws:

IOException - if the request fails to be processed

getRoutingLanguage

public Language getRoutingLanguage(GetRoutingLanguageRequest request)
                            throws IOException,
ApiException

Get a routing language

Parameters:

request - The request object

Returns:

Language

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingLanguage

public ApiResponse<Language> getRoutingLanguage(ApiRequest<Void> request)
                                         throws IOException

Get a routing language

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingLanguages

public LanguageEntityListing getRoutingLanguages(Integer pageSize,
 Integer pageNumber,
 String sortOrder,
 String name,
 List<String> id)
                                          throws IOException,
ApiException

Get the list of supported languages.

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

sortOrder - Ascending or descending sort order (optional, default to ASC)

name - Name (optional)

id - id (optional)

Returns:

LanguageEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingLanguagesWithHttpInfo

public ApiResponse<LanguageEntityListing> getRoutingLanguagesWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String sortOrder,
 String name,
 List<String> id)
                                                                   throws IOException

Get the list of supported languages.

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

sortOrder - Ascending or descending sort order (optional, default to ASC)

name - Name (optional)

id - id (optional)

Returns:

LanguageEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingLanguages

public LanguageEntityListing getRoutingLanguages(GetRoutingLanguagesRequest request)
                                          throws IOException,
ApiException

Get the list of supported languages.

Parameters:

request - The request object

Returns:

LanguageEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingLanguages

public ApiResponse<LanguageEntityListing> getRoutingLanguages(ApiRequest<Void> request)
                                                       throws IOException

Get the list of supported languages.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingMessageRecipient

public Recipient getRoutingMessageRecipient(String recipientId)
                                     throws IOException,
ApiException

Get a recipient

Parameters:

recipientId - Recipient ID (required)

Returns:

Recipient

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingMessageRecipientWithHttpInfo

public ApiResponse<Recipient> getRoutingMessageRecipientWithHttpInfo(String recipientId)
                                                              throws IOException

Get a recipient

Parameters:

recipientId - Recipient ID (required)

Returns:

Recipient

Throws:

IOException - if the request fails to be processed

getRoutingMessageRecipient

public Recipient getRoutingMessageRecipient(GetRoutingMessageRecipientRequest request)
                                     throws IOException,
ApiException

Get a recipient

Parameters:

request - The request object

Returns:

Recipient

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingMessageRecipient

public ApiResponse<Recipient> getRoutingMessageRecipient(ApiRequest<Void> request)
                                                  throws IOException

Get a recipient

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingMessageRecipients

public RecipientListing getRoutingMessageRecipients(String messengerType,
 String name,
 Integer pageSize,
 Integer pageNumber)
                                             throws IOException,
ApiException

Get recipients

Parameters:

messengerType - Messenger Type (optional)

name - Recipient Name (optional)

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

Returns:

RecipientListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingMessageRecipientsWithHttpInfo

public ApiResponse<RecipientListing> getRoutingMessageRecipientsWithHttpInfo(String messengerType,
 String name,
 Integer pageSize,
 Integer pageNumber)
                                                                      throws IOException

Get recipients

Parameters:

messengerType - Messenger Type (optional)

name - Recipient Name (optional)

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

Returns:

RecipientListing

Throws:

IOException - if the request fails to be processed

getRoutingMessageRecipients

public RecipientListing getRoutingMessageRecipients(GetRoutingMessageRecipientsRequest request)
                                             throws IOException,
ApiException

Get recipients

Parameters:

request - The request object

Returns:

RecipientListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingMessageRecipients

public ApiResponse<RecipientListing> getRoutingMessageRecipients(ApiRequest<Void> request)
                                                          throws IOException

Get recipients

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingPredictor

public Predictor getRoutingPredictor(String predictorId)
                              throws IOException,
ApiException

Retrieve a single predictor.

Parameters:

predictorId - Predictor ID (required)

Returns:

Predictor

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictorWithHttpInfo

public ApiResponse<Predictor> getRoutingPredictorWithHttpInfo(String predictorId)
                                                       throws IOException

Retrieve a single predictor.

Parameters:

predictorId - Predictor ID (required)

Returns:

Predictor

Throws:

IOException - if the request fails to be processed

getRoutingPredictor

public Predictor getRoutingPredictor(GetRoutingPredictorRequest request)
                              throws IOException,
ApiException

Retrieve a single predictor.

Parameters:

request - The request object

Returns:

Predictor

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictor

public ApiResponse<Predictor> getRoutingPredictor(ApiRequest<Void> request)
                                           throws IOException

Retrieve a single predictor.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingPredictorModelFeatures

public PredictorModelFeatureListing getRoutingPredictorModelFeatures(String predictorId,
 String modelId)
                                                              throws IOException,
ApiException

Retrieve Predictor Model Features.

Parameters:

predictorId - Predictor ID (required)

modelId - Model ID (required)

Returns:

PredictorModelFeatureListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictorModelFeaturesWithHttpInfo

public ApiResponse<PredictorModelFeatureListing> getRoutingPredictorModelFeaturesWithHttpInfo(String predictorId,
 String modelId)
                                                                                       throws IOException

Retrieve Predictor Model Features.

Parameters:

predictorId - Predictor ID (required)

modelId - Model ID (required)

Returns:

PredictorModelFeatureListing

Throws:

IOException - if the request fails to be processed

getRoutingPredictorModelFeatures

public PredictorModelFeatureListing getRoutingPredictorModelFeatures(GetRoutingPredictorModelFeaturesRequest request)
                                                              throws IOException,
ApiException

Retrieve Predictor Model Features.

Parameters:

request - The request object

Returns:

PredictorModelFeatureListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictorModelFeatures

public ApiResponse<PredictorModelFeatureListing> getRoutingPredictorModelFeatures(ApiRequest<Void> request)
                                                                           throws IOException

Retrieve Predictor Model Features.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingPredictorModels

public PredictorModels getRoutingPredictorModels(String predictorId)
                                          throws IOException,
ApiException

Retrieve Predictor Models and Top Features.

Parameters:

predictorId - Predictor ID (required)

Returns:

PredictorModels

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictorModelsWithHttpInfo

public ApiResponse<PredictorModels> getRoutingPredictorModelsWithHttpInfo(String predictorId)
                                                                   throws IOException

Retrieve Predictor Models and Top Features.

Parameters:

predictorId - Predictor ID (required)

Returns:

PredictorModels

Throws:

IOException - if the request fails to be processed

getRoutingPredictorModels

public PredictorModels getRoutingPredictorModels(GetRoutingPredictorModelsRequest request)
                                          throws IOException,
ApiException

Retrieve Predictor Models and Top Features.

Parameters:

request - The request object

Returns:

PredictorModels

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictorModels

public ApiResponse<PredictorModels> getRoutingPredictorModels(ApiRequest<Void> request)
                                                       throws IOException

Retrieve Predictor Models and Top Features.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingPredictors

public PredictorListing getRoutingPredictors(String before,
 String after,
 String limit,
 String pageSize,
 List<String> queueId,
 String kpiId,
 String state)
                                      throws IOException,
ApiException

Retrieve all predictors.

Parameters:

before - The cursor that points to the start of the set of entities that has been returned. (optional)

after - The cursor that points to the end of the set of entities that has been returned. (optional)

limit - Number of entities to return. Maximum of 200. Deprecated in favour of pageSize (optional)

pageSize - Number of entities to return. Maximum of 200. (optional)

queueId - Comma-separated list of queue Ids to filter by. (optional)

kpiId - Standard or custom KPI id used to filter predictors. (optional)

state - The state used to filter predictors. (optional)

Returns:

PredictorListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictorsWithHttpInfo

public ApiResponse<PredictorListing> getRoutingPredictorsWithHttpInfo(String before,
 String after,
 String limit,
 String pageSize,
 List<String> queueId,
 String kpiId,
 String state)
                                                               throws IOException

Retrieve all predictors.

Parameters:

before - The cursor that points to the start of the set of entities that has been returned. (optional)

after - The cursor that points to the end of the set of entities that has been returned. (optional)

limit - Number of entities to return. Maximum of 200. Deprecated in favour of pageSize (optional)

pageSize - Number of entities to return. Maximum of 200. (optional)

queueId - Comma-separated list of queue Ids to filter by. (optional)

kpiId - Standard or custom KPI id used to filter predictors. (optional)

state - The state used to filter predictors. (optional)

Returns:

PredictorListing

Throws:

IOException - if the request fails to be processed

getRoutingPredictors

public PredictorListing getRoutingPredictors(GetRoutingPredictorsRequest request)
                                      throws IOException,
ApiException

Retrieve all predictors.

Parameters:

request - The request object

Returns:

PredictorListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictors

public ApiResponse<PredictorListing> getRoutingPredictors(ApiRequest<Void> request)
                                                   throws IOException

Retrieve all predictors.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingPredictorsKeyperformanceindicator

public KeyPerformanceIndicator getRoutingPredictorsKeyperformanceindicator(String kpiId,
 List<String> expand)
                                                                    throws IOException,
ApiException

Retrieve a single Key Performance Indicator. getRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

kpiId - Key Performance Indicator ID (required)

expand - Parameter to request additional data to return in KPI payload (optional)

Returns:

KeyPerformanceIndicator

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictorsKeyperformanceindicatorWithHttpInfo

public ApiResponse<KeyPerformanceIndicator> getRoutingPredictorsKeyperformanceindicatorWithHttpInfo(String kpiId,
 List<String> expand)
                                                                                             throws IOException

Retrieve a single Key Performance Indicator. getRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

kpiId - Key Performance Indicator ID (required)

expand - Parameter to request additional data to return in KPI payload (optional)

Returns:

KeyPerformanceIndicator

Throws:

IOException - if the request fails to be processed

getRoutingPredictorsKeyperformanceindicator

public KeyPerformanceIndicator getRoutingPredictorsKeyperformanceindicator(GetRoutingPredictorsKeyperformanceindicatorRequest request)
                                                                    throws IOException,
ApiException

Retrieve a single Key Performance Indicator. getRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

KeyPerformanceIndicator

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictorsKeyperformanceindicator

public ApiResponse<KeyPerformanceIndicator> getRoutingPredictorsKeyperformanceindicator(ApiRequest<Void> request)
                                                                                 throws IOException

Retrieve a single Key Performance Indicator. getRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingPredictorsKeyperformanceindicators

public List<KeyPerformanceIndicator> getRoutingPredictorsKeyperformanceindicators(String kpiGroup,
 List<String> expand)
                                                                           throws IOException,
ApiException

Get a list of Key Performance Indicators

Parameters:

kpiGroup - The Group of Key Performance Indicators to return (optional)

expand - Parameter to request additional data to return in KPI payload (optional)

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictorsKeyperformanceindicatorsWithHttpInfo

public ApiResponse<List<KeyPerformanceIndicator>> getRoutingPredictorsKeyperformanceindicatorsWithHttpInfo(String kpiGroup,
 List<String> expand)
                                                                                                    throws IOException

Get a list of Key Performance Indicators

Parameters:

kpiGroup - The Group of Key Performance Indicators to return (optional)

expand - Parameter to request additional data to return in KPI payload (optional)

Returns:

List

Throws:

IOException - if the request fails to be processed

getRoutingPredictorsKeyperformanceindicators

public List<KeyPerformanceIndicator> getRoutingPredictorsKeyperformanceindicators(GetRoutingPredictorsKeyperformanceindicatorsRequest request)
                                                                           throws IOException,
ApiException

Get a list of Key Performance Indicators

Parameters:

request - The request object

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictorsKeyperformanceindicators

public ApiResponse<List<KeyPerformanceIndicator>> getRoutingPredictorsKeyperformanceindicators(ApiRequest<Void> request)
                                                                                        throws IOException

Get a list of Key Performance Indicators

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingPredictorsKeyperformanceindicatortypes

public List<KeyPerformanceIndicatorType> getRoutingPredictorsKeyperformanceindicatortypes()
                                                                                   throws IOException,
ApiException

Get a list of Key Performance Indicators Types available. getRoutingPredictorsKeyperformanceindicatortypes is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictorsKeyperformanceindicatortypesWithHttpInfo

public ApiResponse<List<KeyPerformanceIndicatorType>> getRoutingPredictorsKeyperformanceindicatortypesWithHttpInfo()
                                                                                                            throws IOException

Get a list of Key Performance Indicators Types available. getRoutingPredictorsKeyperformanceindicatortypes is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Returns:

List

Throws:

IOException - if the request fails to be processed

getRoutingPredictorsKeyperformanceindicatortypes

public List<KeyPerformanceIndicatorType> getRoutingPredictorsKeyperformanceindicatortypes(GetRoutingPredictorsKeyperformanceindicatortypesRequest request)
                                                                                   throws IOException,
ApiException

Get a list of Key Performance Indicators Types available. getRoutingPredictorsKeyperformanceindicatortypes is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

List

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingPredictorsKeyperformanceindicatortypes

public ApiResponse<List<KeyPerformanceIndicatorType>> getRoutingPredictorsKeyperformanceindicatortypes(ApiRequest<Void> request)
                                                                                                throws IOException

Get a list of Key Performance Indicators Types available. getRoutingPredictorsKeyperformanceindicatortypes is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueue

public Queue getRoutingQueue(String queueId,
 List<String> expand)
                      throws IOException,
ApiException

Get details about this queue.

Parameters:

queueId - Queue ID (required)

expand - Which fields, if any, to expand (optional)

Returns:

Queue

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueWithHttpInfo

public ApiResponse<Queue> getRoutingQueueWithHttpInfo(String queueId,
 List<String> expand)
                                               throws IOException

Get details about this queue.

Parameters:

queueId - Queue ID (required)

expand - Which fields, if any, to expand (optional)

Returns:

Queue

Throws:

IOException - if the request fails to be processed

getRoutingQueue

public Queue getRoutingQueue(GetRoutingQueueRequest request)
                      throws IOException,
ApiException

Get details about this queue.

Parameters:

request - The request object

Returns:

Queue

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueue

public ApiResponse<Queue> getRoutingQueue(ApiRequest<Void> request)
                                   throws IOException

Get details about this queue.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueueAssistant

public AssistantQueue getRoutingQueueAssistant(String queueId,
 List<String> expand,
 String languageVariation,
 Boolean fallbackToPrimaryAssistant)
                                        throws IOException,
ApiException

Get an assistant associated with a queue.

Parameters:

queueId - Queue ID (required)

expand - Which fields, if any, to expand. (optional)

languageVariation - Language variation (optional)

fallbackToPrimaryAssistant - Fall back to primary assistant if specified variation is not found (optional)

Returns:

AssistantQueue

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueAssistantWithHttpInfo

public ApiResponse<AssistantQueue> getRoutingQueueAssistantWithHttpInfo(String queueId,
 List<String> expand,
 String languageVariation,
 Boolean fallbackToPrimaryAssistant)
                                                                 throws IOException

Get an assistant associated with a queue.

Parameters:

queueId - Queue ID (required)

expand - Which fields, if any, to expand. (optional)

languageVariation - Language variation (optional)

fallbackToPrimaryAssistant - Fall back to primary assistant if specified variation is not found (optional)

Returns:

AssistantQueue

Throws:

IOException - if the request fails to be processed

getRoutingQueueAssistant

public AssistantQueue getRoutingQueueAssistant(GetRoutingQueueAssistantRequest request)
                                        throws IOException,
ApiException

Get an assistant associated with a queue.

Parameters:

request - The request object

Returns:

AssistantQueue

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueAssistant

public ApiResponse<AssistantQueue> getRoutingQueueAssistant(ApiRequest<Void> request)
                                                     throws IOException

Get an assistant associated with a queue.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueueComparisonperiod

public ComparisonPeriod getRoutingQueueComparisonperiod(String queueId,
 String comparisonPeriodId)
                                                 throws IOException,
ApiException

Get a Comparison Period.

Parameters:

queueId - Queue id (required)

comparisonPeriodId - ComparisonPeriod id (required)

Returns:

ComparisonPeriod

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueComparisonperiodWithHttpInfo

public ApiResponse<ComparisonPeriod> getRoutingQueueComparisonperiodWithHttpInfo(String queueId,
 String comparisonPeriodId)
                                                                          throws IOException

Get a Comparison Period.

Parameters:

queueId - Queue id (required)

comparisonPeriodId - ComparisonPeriod id (required)

Returns:

ComparisonPeriod

Throws:

IOException - if the request fails to be processed

getRoutingQueueComparisonperiod

public ComparisonPeriod getRoutingQueueComparisonperiod(GetRoutingQueueComparisonperiodRequest request)
                                                 throws IOException,
ApiException

Get a Comparison Period.

Parameters:

request - The request object

Returns:

ComparisonPeriod

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueComparisonperiod

public ApiResponse<ComparisonPeriod> getRoutingQueueComparisonperiod(ApiRequest<Void> request)
                                                              throws IOException

Get a Comparison Period.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueueComparisonperiods

public ComparisonPeriodListing getRoutingQueueComparisonperiods(String queueId)
                                                         throws IOException,
ApiException

Get list of comparison periods

Parameters:

queueId - Queue id (required)

Returns:

ComparisonPeriodListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueComparisonperiodsWithHttpInfo

public ApiResponse<ComparisonPeriodListing> getRoutingQueueComparisonperiodsWithHttpInfo(String queueId)
                                                                                  throws IOException

Get list of comparison periods

Parameters:

queueId - Queue id (required)

Returns:

ComparisonPeriodListing

Throws:

IOException - if the request fails to be processed

getRoutingQueueComparisonperiods

public ComparisonPeriodListing getRoutingQueueComparisonperiods(GetRoutingQueueComparisonperiodsRequest request)
                                                         throws IOException,
ApiException

Get list of comparison periods

Parameters:

request - The request object

Returns:

ComparisonPeriodListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueComparisonperiods

public ApiResponse<ComparisonPeriodListing> getRoutingQueueComparisonperiods(ApiRequest<Void> request)
                                                                      throws IOException

Get list of comparison periods

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueueEstimatedwaittime

public EstimatedWaitTimePredictions getRoutingQueueEstimatedwaittime(String queueId,
 String conversationId)
                                                              throws IOException,
ApiException

Get Estimated Wait Time

Parameters:

queueId - queueId (required)

conversationId - conversationId (optional)

Returns:

EstimatedWaitTimePredictions

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueEstimatedwaittimeWithHttpInfo

public ApiResponse<EstimatedWaitTimePredictions> getRoutingQueueEstimatedwaittimeWithHttpInfo(String queueId,
 String conversationId)
                                                                                       throws IOException

Get Estimated Wait Time

Parameters:

queueId - queueId (required)

conversationId - conversationId (optional)

Returns:

EstimatedWaitTimePredictions

Throws:

IOException - if the request fails to be processed

getRoutingQueueEstimatedwaittime

public EstimatedWaitTimePredictions getRoutingQueueEstimatedwaittime(GetRoutingQueueEstimatedwaittimeRequest request)
                                                              throws IOException,
ApiException

Get Estimated Wait Time

Parameters:

request - The request object

Returns:

EstimatedWaitTimePredictions

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueEstimatedwaittime

public ApiResponse<EstimatedWaitTimePredictions> getRoutingQueueEstimatedwaittime(ApiRequest<Void> request)
                                                                           throws IOException

Get Estimated Wait Time

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueueIdentityresolution

public IdentityResolutionQueueConfig getRoutingQueueIdentityresolution(String queueId)
                                                                throws IOException,
ApiException

Get Queue IdentityResolution Settings.

Parameters:

queueId - Queue ID (required)

Returns:

IdentityResolutionQueueConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueIdentityresolutionWithHttpInfo

public ApiResponse<IdentityResolutionQueueConfig> getRoutingQueueIdentityresolutionWithHttpInfo(String queueId)
                                                                                         throws IOException

Get Queue IdentityResolution Settings.

Parameters:

queueId - Queue ID (required)

Returns:

IdentityResolutionQueueConfig

Throws:

IOException - if the request fails to be processed

getRoutingQueueIdentityresolution

public IdentityResolutionQueueConfig getRoutingQueueIdentityresolution(GetRoutingQueueIdentityresolutionRequest request)
                                                                throws IOException,
ApiException

Get Queue IdentityResolution Settings.

Parameters:

request - The request object

Returns:

IdentityResolutionQueueConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueIdentityresolution

public ApiResponse<IdentityResolutionQueueConfig> getRoutingQueueIdentityresolution(ApiRequest<Void> request)
                                                                             throws IOException

Get Queue IdentityResolution Settings.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueueMediatypeEstimatedwaittime

public EstimatedWaitTimePredictions getRoutingQueueMediatypeEstimatedwaittime(String queueId,
 String mediaType,
 String labelId)
                                                                       throws IOException,
ApiException

Get Estimated Wait Time

Parameters:

queueId - queueId (required)

mediaType - mediaType (required)

labelId - Unique id that represents the interaction label used with media type for EWT calculation (optional)

Returns:

EstimatedWaitTimePredictions

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueMediatypeEstimatedwaittimeWithHttpInfo

public ApiResponse<EstimatedWaitTimePredictions> getRoutingQueueMediatypeEstimatedwaittimeWithHttpInfo(String queueId,
 String mediaType,
 String labelId)
                                                                                                throws IOException

Get Estimated Wait Time

Parameters:

queueId - queueId (required)

mediaType - mediaType (required)

labelId - Unique id that represents the interaction label used with media type for EWT calculation (optional)

Returns:

EstimatedWaitTimePredictions

Throws:

IOException - if the request fails to be processed

getRoutingQueueMediatypeEstimatedwaittime

public EstimatedWaitTimePredictions getRoutingQueueMediatypeEstimatedwaittime(GetRoutingQueueMediatypeEstimatedwaittimeRequest request)
                                                                       throws IOException,
ApiException

Get Estimated Wait Time

Parameters:

request - The request object

Returns:

EstimatedWaitTimePredictions

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueMediatypeEstimatedwaittime

public ApiResponse<EstimatedWaitTimePredictions> getRoutingQueueMediatypeEstimatedwaittime(ApiRequest<Void> request)
                                                                                    throws IOException

Get Estimated Wait Time

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueueMembers

public QueueMemberEntityListing getRoutingQueueMembers(String queueId,
 Integer pageNumber,
 Integer pageSize,
 String sortOrder,
 List<String> expand,
 String name,
 List<String> profileSkills,
 List<String> skills,
 List<String> languages,
 List<String> routingStatus,
 List<String> presence,
 String memberBy,
 Boolean joined)
                                                throws IOException,
ApiException

Get the members of this queue.

Parameters:

queueId - Queue ID (required)

pageNumber - (optional, default to 1)

pageSize - Max value is 100 (optional, default to 25)

sortOrder - Note: results are sorted by name. (optional, default to asc)

expand - Which fields, if any, to expand. (optional)

name - Filter by queue member name (contains-style search) (optional)

profileSkills - Filter by profile skill (contains-style search) (optional)

skills - Filter by skill (contains-style search) (optional)

languages - Filter by language (contains-style search) (optional)

routingStatus - Filter by routing status (optional)

presence - Filter by presence (optional)

memberBy - Filter by member type (optional)

joined - Filter by joined status (optional)

Returns:

QueueMemberEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueMembersWithHttpInfo

public ApiResponse<QueueMemberEntityListing> getRoutingQueueMembersWithHttpInfo(String queueId,
 Integer pageNumber,
 Integer pageSize,
 String sortOrder,
 List<String> expand,
 String name,
 List<String> profileSkills,
 List<String> skills,
 List<String> languages,
 List<String> routingStatus,
 List<String> presence,
 String memberBy,
 Boolean joined)
                                                                         throws IOException

Get the members of this queue.

Parameters:

queueId - Queue ID (required)

pageNumber - (optional, default to 1)

pageSize - Max value is 100 (optional, default to 25)

sortOrder - Note: results are sorted by name. (optional, default to asc)

expand - Which fields, if any, to expand. (optional)

name - Filter by queue member name (contains-style search) (optional)

profileSkills - Filter by profile skill (contains-style search) (optional)

skills - Filter by skill (contains-style search) (optional)

languages - Filter by language (contains-style search) (optional)

routingStatus - Filter by routing status (optional)

presence - Filter by presence (optional)

memberBy - Filter by member type (optional)

joined - Filter by joined status (optional)

Returns:

QueueMemberEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingQueueMembers

public QueueMemberEntityListing getRoutingQueueMembers(GetRoutingQueueMembersRequest request)
                                                throws IOException,
ApiException

Get the members of this queue.

Parameters:

request - The request object

Returns:

QueueMemberEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueMembers

public ApiResponse<QueueMemberEntityListing> getRoutingQueueMembers(ApiRequest<Void> request)
                                                             throws IOException

Get the members of this queue.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueueUsers

public QueueMemberEntityListingV1 getRoutingQueueUsers(String queueId,
 Integer pageNumber,
 Integer pageSize,
 String sortOrder,
 List<String> expand,
 Boolean joined,
 String name,
 List<String> profileSkills,
 List<String> skills,
 List<String> languages,
 List<String> routingStatus,
 List<String> presence)
                                                throws IOException,
ApiException

Deprecated.

DEPRECATED: use GET /routing/queues/{queueId}/members. Get the members of this queue.

Parameters:

queueId - Queue ID (required)

pageNumber - (optional, default to 1)

pageSize - Max value is 100 (optional, default to 25)

sortOrder - Note: results are sorted by name. (optional, default to asc)

expand - Which fields, if any, to expand. (optional)

joined - Filter by joined status (optional)

name - Filter by queue member name (optional)

profileSkills - Filter by profile skill (optional)

skills - Filter by skill (optional)

languages - Filter by language (optional)

routingStatus - Filter by routing status (optional)

presence - Filter by presence (optional)

Returns:

QueueMemberEntityListingV1

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueUsersWithHttpInfo

public ApiResponse<QueueMemberEntityListingV1> getRoutingQueueUsersWithHttpInfo(String queueId,
 Integer pageNumber,
 Integer pageSize,
 String sortOrder,
 List<String> expand,
 Boolean joined,
 String name,
 List<String> profileSkills,
 List<String> skills,
 List<String> languages,
 List<String> routingStatus,
 List<String> presence)
                                                                         throws IOException

Deprecated.

DEPRECATED: use GET /routing/queues/{queueId}/members. Get the members of this queue.

Parameters:

queueId - Queue ID (required)

pageNumber - (optional, default to 1)

pageSize - Max value is 100 (optional, default to 25)

sortOrder - Note: results are sorted by name. (optional, default to asc)

expand - Which fields, if any, to expand. (optional)

joined - Filter by joined status (optional)

name - Filter by queue member name (optional)

profileSkills - Filter by profile skill (optional)

skills - Filter by skill (optional)

languages - Filter by language (optional)

routingStatus - Filter by routing status (optional)

presence - Filter by presence (optional)

Returns:

QueueMemberEntityListingV1

Throws:

IOException - if the request fails to be processed

getRoutingQueueUsers

public QueueMemberEntityListingV1 getRoutingQueueUsers(GetRoutingQueueUsersRequest request)
                                                throws IOException,
ApiException

Deprecated.

DEPRECATED: use GET /routing/queues/{queueId}/members. Get the members of this queue.

Parameters:

request - The request object

Returns:

QueueMemberEntityListingV1

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueUsers

public ApiResponse<QueueMemberEntityListingV1> getRoutingQueueUsers(ApiRequest<Void> request)
                                                             throws IOException

Deprecated.

DEPRECATED: use GET /routing/queues/{queueId}/members. Get the members of this queue.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueueWrapupcodes

public WrapupCodeEntityListing getRoutingQueueWrapupcodes(String queueId,
 Integer pageSize,
 Integer pageNumber,
 String name)
                                                   throws IOException,
ApiException

Get the wrap-up codes for a queue

Parameters:

queueId - Queue ID (required)

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

name - Wrapup code's name (trailing asterisks allowed) (optional)

Returns:

WrapupCodeEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueWrapupcodesWithHttpInfo

public ApiResponse<WrapupCodeEntityListing> getRoutingQueueWrapupcodesWithHttpInfo(String queueId,
 Integer pageSize,
 Integer pageNumber,
 String name)
                                                                            throws IOException

Get the wrap-up codes for a queue

Parameters:

queueId - Queue ID (required)

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

name - Wrapup code's name (trailing asterisks allowed) (optional)

Returns:

WrapupCodeEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingQueueWrapupcodes

public WrapupCodeEntityListing getRoutingQueueWrapupcodes(GetRoutingQueueWrapupcodesRequest request)
                                                   throws IOException,
ApiException

Get the wrap-up codes for a queue

Parameters:

request - The request object

Returns:

WrapupCodeEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueueWrapupcodes

public ApiResponse<WrapupCodeEntityListing> getRoutingQueueWrapupcodes(ApiRequest<Void> request)
                                                                throws IOException

Get the wrap-up codes for a queue

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueues

public QueueEntityListing getRoutingQueues(Integer pageNumber,
 Integer pageSize,
 String sortOrder,
 String name,
 List<String> id,
 List<String> divisionId,
 List<String> peerId,
 String cannedResponseLibraryId,
 Boolean hasPeer,
 List<String> expand)
                                    throws IOException,
ApiException

Get list of queues.

Parameters:

pageNumber - Page number (optional, default to 1)

pageSize - Page size (optional, default to 25)

sortOrder - Note: results are sorted by name. (optional, default to asc)

name - Include only queues with the given name (leading and trailing asterisks allowed) (optional)

id - Include only queues with the specified ID(s) (optional)

divisionId - Include only queues in the specified division ID(s) (optional)

peerId - Include only queues with the specified peer ID(s) (optional)

cannedResponseLibraryId - Include only queues explicitly associated with the specified canned response library ID (optional)

hasPeer - Include only queues with a peer ID (optional)

expand - Which fields, if any, to expand (optional)

Returns:

QueueEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueuesWithHttpInfo

public ApiResponse<QueueEntityListing> getRoutingQueuesWithHttpInfo(Integer pageNumber,
 Integer pageSize,
 String sortOrder,
 String name,
 List<String> id,
 List<String> divisionId,
 List<String> peerId,
 String cannedResponseLibraryId,
 Boolean hasPeer,
 List<String> expand)
                                                             throws IOException

Get list of queues.

Parameters:

pageNumber - Page number (optional, default to 1)

pageSize - Page size (optional, default to 25)

sortOrder - Note: results are sorted by name. (optional, default to asc)

name - Include only queues with the given name (leading and trailing asterisks allowed) (optional)

id - Include only queues with the specified ID(s) (optional)

divisionId - Include only queues in the specified division ID(s) (optional)

peerId - Include only queues with the specified peer ID(s) (optional)

cannedResponseLibraryId - Include only queues explicitly associated with the specified canned response library ID (optional)

hasPeer - Include only queues with a peer ID (optional)

expand - Which fields, if any, to expand (optional)

Returns:

QueueEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingQueues

public QueueEntityListing getRoutingQueues(GetRoutingQueuesRequest request)
                                    throws IOException,
ApiException

Get list of queues.

Parameters:

request - The request object

Returns:

QueueEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueues

public ApiResponse<QueueEntityListing> getRoutingQueues(ApiRequest<Void> request)
                                                 throws IOException

Get list of queues.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueuesDivisionviews

public QueueEntityListing getRoutingQueuesDivisionviews(Integer pageSize,
 Integer pageNumber,
 String sortBy,
 String sortOrder,
 String name,
 List<String> id,
 List<String> divisionId)
                                                 throws IOException,
ApiException

Get a paged listing of simplified queue objects, filterable by name, queue ID(s), or division ID(s).

Parameters:

pageSize - Page size [max value is 100] (optional, default to 25)

pageNumber - Page number [max value is 5] (optional, default to 1)

sortBy - Sort by (optional, default to name)

sortOrder - Sort order (optional, default to asc)

name - Name (optional)

id - Queue ID(s) (optional)

divisionId - Division ID(s). Including '*' will query for all divisions (optional)

Returns:

QueueEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueuesDivisionviewsWithHttpInfo

public ApiResponse<QueueEntityListing> getRoutingQueuesDivisionviewsWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String sortBy,
 String sortOrder,
 String name,
 List<String> id,
 List<String> divisionId)
                                                                          throws IOException

Get a paged listing of simplified queue objects, filterable by name, queue ID(s), or division ID(s).

Parameters:

pageSize - Page size [max value is 100] (optional, default to 25)

pageNumber - Page number [max value is 5] (optional, default to 1)

sortBy - Sort by (optional, default to name)

sortOrder - Sort order (optional, default to asc)

name - Name (optional)

id - Queue ID(s) (optional)

divisionId - Division ID(s). Including '*' will query for all divisions (optional)

Returns:

QueueEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingQueuesDivisionviews

public QueueEntityListing getRoutingQueuesDivisionviews(GetRoutingQueuesDivisionviewsRequest request)
                                                 throws IOException,
ApiException

Get a paged listing of simplified queue objects, filterable by name, queue ID(s), or division ID(s).

Parameters:

request - The request object

Returns:

QueueEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueuesDivisionviews

public ApiResponse<QueueEntityListing> getRoutingQueuesDivisionviews(ApiRequest<Void> request)
                                                              throws IOException

Get a paged listing of simplified queue objects, filterable by name, queue ID(s), or division ID(s).

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueuesDivisionviewsAll

public QueueEntityListing getRoutingQueuesDivisionviewsAll(Integer pageSize,
 Integer pageNumber,
 String sortOrder)
                                                    throws IOException,
ApiException

Get a paged listing of simplified queue objects, sorted by name. Can be used to get a digest of all queues in an organization.

Parameters:

pageSize - Page size [max value is 500] (optional, default to 25)

pageNumber - Page number (optional, default to 1)

sortOrder - Sort order (optional, default to asc)

Returns:

QueueEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueuesDivisionviewsAllWithHttpInfo

public ApiResponse<QueueEntityListing> getRoutingQueuesDivisionviewsAllWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String sortOrder)
                                                                             throws IOException

Get a paged listing of simplified queue objects, sorted by name. Can be used to get a digest of all queues in an organization.

Parameters:

pageSize - Page size [max value is 500] (optional, default to 25)

pageNumber - Page number (optional, default to 1)

sortOrder - Sort order (optional, default to asc)

Returns:

QueueEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingQueuesDivisionviewsAll

public QueueEntityListing getRoutingQueuesDivisionviewsAll(GetRoutingQueuesDivisionviewsAllRequest request)
                                                    throws IOException,
ApiException

Get a paged listing of simplified queue objects, sorted by name. Can be used to get a digest of all queues in an organization.

Parameters:

request - The request object

Returns:

QueueEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueuesDivisionviewsAll

public ApiResponse<QueueEntityListing> getRoutingQueuesDivisionviewsAll(ApiRequest<Void> request)
                                                                 throws IOException

Get a paged listing of simplified queue objects, sorted by name. Can be used to get a digest of all queues in an organization.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingQueuesMe

public UserQueueEntityListing getRoutingQueuesMe(Integer pageNumber,
 Integer pageSize,
 Boolean joined,
 String sortOrder)
                                          throws IOException,
ApiException

Get a paged listing of queues the user is a member of.

Parameters:

pageNumber - Page number (optional, default to 1)

pageSize - Page size (optional, default to 25)

joined - Filter by joined status. (optional)

sortOrder - Note: results are sorted by name. (optional, default to asc)

Returns:

UserQueueEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueuesMeWithHttpInfo

public ApiResponse<UserQueueEntityListing> getRoutingQueuesMeWithHttpInfo(Integer pageNumber,
 Integer pageSize,
 Boolean joined,
 String sortOrder)
                                                                   throws IOException

Get a paged listing of queues the user is a member of.

Parameters:

pageNumber - Page number (optional, default to 1)

pageSize - Page size (optional, default to 25)

joined - Filter by joined status. (optional)

sortOrder - Note: results are sorted by name. (optional, default to asc)

Returns:

UserQueueEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingQueuesMe

public UserQueueEntityListing getRoutingQueuesMe(GetRoutingQueuesMeRequest request)
                                          throws IOException,
ApiException

Get a paged listing of queues the user is a member of.

Parameters:

request - The request object

Returns:

UserQueueEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingQueuesMe

public ApiResponse<UserQueueEntityListing> getRoutingQueuesMe(ApiRequest<Void> request)
                                                       throws IOException

Get a paged listing of queues the user is a member of.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSettings

public RoutingSettings getRoutingSettings()
                                   throws IOException,
ApiException

Get an organization's routing settings

Returns:

RoutingSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSettingsWithHttpInfo

public ApiResponse<RoutingSettings> getRoutingSettingsWithHttpInfo()
                                                            throws IOException

Get an organization's routing settings

Returns:

RoutingSettings

Throws:

IOException - if the request fails to be processed

getRoutingSettings

public RoutingSettings getRoutingSettings(GetRoutingSettingsRequest request)
                                   throws IOException,
ApiException

Get an organization's routing settings

Parameters:

request - The request object

Returns:

RoutingSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSettings

public ApiResponse<RoutingSettings> getRoutingSettings(ApiRequest<Void> request)
                                                throws IOException

Get an organization's routing settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSettingsContactcenter

public ContactCenterSettings getRoutingSettingsContactcenter()
                                                      throws IOException,
ApiException

Get Contact Center Settings

Returns:

ContactCenterSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSettingsContactcenterWithHttpInfo

public ApiResponse<ContactCenterSettings> getRoutingSettingsContactcenterWithHttpInfo()
                                                                               throws IOException

Get Contact Center Settings

Returns:

ContactCenterSettings

Throws:

IOException - if the request fails to be processed

getRoutingSettingsContactcenter

public ContactCenterSettings getRoutingSettingsContactcenter(GetRoutingSettingsContactcenterRequest request)
                                                      throws IOException,
ApiException

Get Contact Center Settings

Parameters:

request - The request object

Returns:

ContactCenterSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSettingsContactcenter

public ApiResponse<ContactCenterSettings> getRoutingSettingsContactcenter(ApiRequest<Void> request)
                                                                   throws IOException

Get Contact Center Settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSettingsTranscription

public TranscriptionSettings getRoutingSettingsTranscription()
                                                      throws IOException,
ApiException

Get Transcription Settings

Returns:

TranscriptionSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSettingsTranscriptionWithHttpInfo

public ApiResponse<TranscriptionSettings> getRoutingSettingsTranscriptionWithHttpInfo()
                                                                               throws IOException

Get Transcription Settings

Returns:

TranscriptionSettings

Throws:

IOException - if the request fails to be processed

getRoutingSettingsTranscription

public TranscriptionSettings getRoutingSettingsTranscription(GetRoutingSettingsTranscriptionRequest request)
                                                      throws IOException,
ApiException

Get Transcription Settings

Parameters:

request - The request object

Returns:

TranscriptionSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSettingsTranscription

public ApiResponse<TranscriptionSettings> getRoutingSettingsTranscription(ApiRequest<Void> request)
                                                                   throws IOException

Get Transcription Settings

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSkill

public RoutingSkill getRoutingSkill(String skillId)
                             throws IOException,
ApiException

Get Routing Skill

Parameters:

skillId - Skill ID (required)

Returns:

RoutingSkill

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillWithHttpInfo

public ApiResponse<RoutingSkill> getRoutingSkillWithHttpInfo(String skillId)
                                                      throws IOException

Get Routing Skill

Parameters:

skillId - Skill ID (required)

Returns:

RoutingSkill

Throws:

IOException - if the request fails to be processed

getRoutingSkill

public RoutingSkill getRoutingSkill(GetRoutingSkillRequest request)
                             throws IOException,
ApiException

Get Routing Skill

Parameters:

request - The request object

Returns:

RoutingSkill

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkill

public ApiResponse<RoutingSkill> getRoutingSkill(ApiRequest<Void> request)
                                          throws IOException

Get Routing Skill

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSkillexpression

public SkillExpression getRoutingSkillexpression(String expressionId,
 Boolean includeArchived,
 String format)
                                          throws IOException,
ApiException

Get a skill expression by ID

Parameters:

expressionId - Expression ID (required)

includeArchived - Include archived (optional, default to false)

format - Response format: raw expression or normalized (optional, default to Raw)

Returns:

SkillExpression

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillexpressionWithHttpInfo

public ApiResponse<SkillExpression> getRoutingSkillexpressionWithHttpInfo(String expressionId,
 Boolean includeArchived,
 String format)
                                                                   throws IOException

Get a skill expression by ID

Parameters:

expressionId - Expression ID (required)

includeArchived - Include archived (optional, default to false)

format - Response format: raw expression or normalized (optional, default to Raw)

Returns:

SkillExpression

Throws:

IOException - if the request fails to be processed

getRoutingSkillexpression

public SkillExpression getRoutingSkillexpression(GetRoutingSkillexpressionRequest request)
                                          throws IOException,
ApiException

Get a skill expression by ID

Parameters:

request - The request object

Returns:

SkillExpression

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillexpression

public ApiResponse<SkillExpression> getRoutingSkillexpression(ApiRequest<Void> request)
                                                       throws IOException

Get a skill expression by ID

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSkillexpressions

public SkillExpressionEntityListing getRoutingSkillexpressions(String format,
 Boolean includeArchived,
 List<String> id)
                                                        throws IOException,
ApiException

Get skill expressions

Parameters:

format - Response format: raw expression or normalized (optional, default to Raw)

includeArchived - Include archived (optional, default to false)

id - Expression ID(s) to filter. Repeat for multiple or use comma-separated list. (optional)

Returns:

SkillExpressionEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillexpressionsWithHttpInfo

public ApiResponse<SkillExpressionEntityListing> getRoutingSkillexpressionsWithHttpInfo(String format,
 Boolean includeArchived,
 List<String> id)
                                                                                 throws IOException

Get skill expressions

Parameters:

format - Response format: raw expression or normalized (optional, default to Raw)

includeArchived - Include archived (optional, default to false)

id - Expression ID(s) to filter. Repeat for multiple or use comma-separated list. (optional)

Returns:

SkillExpressionEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingSkillexpressions

public SkillExpressionEntityListing getRoutingSkillexpressions(GetRoutingSkillexpressionsRequest request)
                                                        throws IOException,
ApiException

Get skill expressions

Parameters:

request - The request object

Returns:

SkillExpressionEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillexpressions

public ApiResponse<SkillExpressionEntityListing> getRoutingSkillexpressions(ApiRequest<Void> request)
                                                                     throws IOException

Get skill expressions

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSkillexpressionsQueueQueueId

public SkillExpressionEntityListing getRoutingSkillexpressionsQueueQueueId(String queueId,
 String format,
 Boolean includeArchived)
                                                                    throws IOException,
ApiException

Get skill expressions associated with a queue

Parameters:

queueId - Queue ID (required)

format - Response format: raw expression or normalized (optional, default to Raw)

includeArchived - Include archived (optional, default to false)

Returns:

SkillExpressionEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillexpressionsQueueQueueIdWithHttpInfo

public ApiResponse<SkillExpressionEntityListing> getRoutingSkillexpressionsQueueQueueIdWithHttpInfo(String queueId,
 String format,
 Boolean includeArchived)
                                                                                             throws IOException

Get skill expressions associated with a queue

Parameters:

queueId - Queue ID (required)

format - Response format: raw expression or normalized (optional, default to Raw)

includeArchived - Include archived (optional, default to false)

Returns:

SkillExpressionEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingSkillexpressionsQueueQueueId

public SkillExpressionEntityListing getRoutingSkillexpressionsQueueQueueId(GetRoutingSkillexpressionsQueueQueueIdRequest request)
                                                                    throws IOException,
ApiException

Get skill expressions associated with a queue

Parameters:

request - The request object

Returns:

SkillExpressionEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillexpressionsQueueQueueId

public ApiResponse<SkillExpressionEntityListing> getRoutingSkillexpressionsQueueQueueId(ApiRequest<Void> request)
                                                                                 throws IOException

Get skill expressions associated with a queue

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSkillgroup

public SkillGroup getRoutingSkillgroup(String skillGroupId)
                                throws IOException,
ApiException

Get skill group

Parameters:

skillGroupId - Skill Group ID (required)

Returns:

SkillGroup

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillgroupWithHttpInfo

public ApiResponse<SkillGroup> getRoutingSkillgroupWithHttpInfo(String skillGroupId)
                                                         throws IOException

Get skill group

Parameters:

skillGroupId - Skill Group ID (required)

Returns:

SkillGroup

Throws:

IOException - if the request fails to be processed

getRoutingSkillgroup

public SkillGroup getRoutingSkillgroup(GetRoutingSkillgroupRequest request)
                                throws IOException,
ApiException

Get skill group

Parameters:

request - The request object

Returns:

SkillGroup

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillgroup

public ApiResponse<SkillGroup> getRoutingSkillgroup(ApiRequest<Void> request)
                                             throws IOException

Get skill group

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSkillgroupMembers

public SkillGroupMemberEntityListing getRoutingSkillgroupMembers(String skillGroupId,
 Integer pageSize,
 String after,
 String before,
 String expand)
                                                          throws IOException,
ApiException

Get skill group members

Parameters:

skillGroupId - Skill Group ID (required)

pageSize - Page size (optional, default to 25)

after - The cursor that points to the next item (optional)

before - The cursor that points to the previous item (optional)

expand - Expand the name on each user (optional)

Returns:

SkillGroupMemberEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillgroupMembersWithHttpInfo

public ApiResponse<SkillGroupMemberEntityListing> getRoutingSkillgroupMembersWithHttpInfo(String skillGroupId,
 Integer pageSize,
 String after,
 String before,
 String expand)
                                                                                   throws IOException

Get skill group members

Parameters:

skillGroupId - Skill Group ID (required)

pageSize - Page size (optional, default to 25)

after - The cursor that points to the next item (optional)

before - The cursor that points to the previous item (optional)

expand - Expand the name on each user (optional)

Returns:

SkillGroupMemberEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingSkillgroupMembers

public SkillGroupMemberEntityListing getRoutingSkillgroupMembers(GetRoutingSkillgroupMembersRequest request)
                                                          throws IOException,
ApiException

Get skill group members

Parameters:

request - The request object

Returns:

SkillGroupMemberEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillgroupMembers

public ApiResponse<SkillGroupMemberEntityListing> getRoutingSkillgroupMembers(ApiRequest<Void> request)
                                                                       throws IOException

Get skill group members

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSkillgroupMembersDivisions

public SkillGroupMemberDivisionList getRoutingSkillgroupMembersDivisions(String skillGroupId,
 String expand)
                                                                  throws IOException,
ApiException

Get list of member divisions for this skill group.

Parameters:

skillGroupId - Skill Group ID (required)

expand - Expand the name on each user (optional)

Returns:

SkillGroupMemberDivisionList

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillgroupMembersDivisionsWithHttpInfo

public ApiResponse<SkillGroupMemberDivisionList> getRoutingSkillgroupMembersDivisionsWithHttpInfo(String skillGroupId,
 String expand)
                                                                                           throws IOException

Get list of member divisions for this skill group.

Parameters:

skillGroupId - Skill Group ID (required)

expand - Expand the name on each user (optional)

Returns:

SkillGroupMemberDivisionList

Throws:

IOException - if the request fails to be processed

getRoutingSkillgroupMembersDivisions

public SkillGroupMemberDivisionList getRoutingSkillgroupMembersDivisions(GetRoutingSkillgroupMembersDivisionsRequest request)
                                                                  throws IOException,
ApiException

Get list of member divisions for this skill group.

Parameters:

request - The request object

Returns:

SkillGroupMemberDivisionList

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillgroupMembersDivisions

public ApiResponse<SkillGroupMemberDivisionList> getRoutingSkillgroupMembersDivisions(ApiRequest<Void> request)
                                                                               throws IOException

Get list of member divisions for this skill group.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSkillgroups

public SkillGroupEntityListing getRoutingSkillgroups(Integer pageSize,
 String name,
 String after,
 String before)
                                              throws IOException,
ApiException

Get skill group listing

Parameters:

pageSize - Page size (optional, default to 25)

name - Return only skill group names whose names start with this value (case-insensitive matching) (optional)

after - The cursor that points to the next item (optional)

before - The cursor that points to the previous item (optional)

Returns:

SkillGroupEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillgroupsWithHttpInfo

public ApiResponse<SkillGroupEntityListing> getRoutingSkillgroupsWithHttpInfo(Integer pageSize,
 String name,
 String after,
 String before)
                                                                       throws IOException

Get skill group listing

Parameters:

pageSize - Page size (optional, default to 25)

name - Return only skill group names whose names start with this value (case-insensitive matching) (optional)

after - The cursor that points to the next item (optional)

before - The cursor that points to the previous item (optional)

Returns:

SkillGroupEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingSkillgroups

public SkillGroupEntityListing getRoutingSkillgroups(GetRoutingSkillgroupsRequest request)
                                              throws IOException,
ApiException

Get skill group listing

Parameters:

request - The request object

Returns:

SkillGroupEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillgroups

public ApiResponse<SkillGroupEntityListing> getRoutingSkillgroups(ApiRequest<Void> request)
                                                           throws IOException

Get skill group listing

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSkills

public SkillEntityListing getRoutingSkills(Integer pageSize,
 Integer pageNumber,
 String name,
 List<String> id)
                                    throws IOException,
ApiException

Get the list of routing skills. View permission enforcement only applies to skills assigned to a division.

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

name - Filter for results that start with this value (optional)

id - id (optional)

Returns:

SkillEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkillsWithHttpInfo

public ApiResponse<SkillEntityListing> getRoutingSkillsWithHttpInfo(Integer pageSize,
 Integer pageNumber,
 String name,
 List<String> id)
                                                             throws IOException

Get the list of routing skills. View permission enforcement only applies to skills assigned to a division.

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

name - Filter for results that start with this value (optional)

id - id (optional)

Returns:

SkillEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingSkills

public SkillEntityListing getRoutingSkills(GetRoutingSkillsRequest request)
                                    throws IOException,
ApiException

Get the list of routing skills. View permission enforcement only applies to skills assigned to a division.

Parameters:

request - The request object

Returns:

SkillEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSkills

public ApiResponse<SkillEntityListing> getRoutingSkills(ApiRequest<Void> request)
                                                 throws IOException

Get the list of routing skills. View permission enforcement only applies to skills assigned to a division.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSmsAddress

public SmsAddress getRoutingSmsAddress(String addressId)
                                throws IOException,
ApiException

Get an Address by Id for SMS

Parameters:

addressId - Address ID (required)

Returns:

SmsAddress

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSmsAddressWithHttpInfo

public ApiResponse<SmsAddress> getRoutingSmsAddressWithHttpInfo(String addressId)
                                                         throws IOException

Get an Address by Id for SMS

Parameters:

addressId - Address ID (required)

Returns:

SmsAddress

Throws:

IOException - if the request fails to be processed

getRoutingSmsAddress

public SmsAddress getRoutingSmsAddress(GetRoutingSmsAddressRequest request)
                                throws IOException,
ApiException

Get an Address by Id for SMS

Parameters:

request - The request object

Returns:

SmsAddress

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSmsAddress

public ApiResponse<SmsAddress> getRoutingSmsAddress(ApiRequest<Void> request)
                                             throws IOException

Get an Address by Id for SMS

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSmsAddresses

public SmsAddressEntityListing getRoutingSmsAddresses(Integer pageSize,
 Integer pageNumber)
                                               throws IOException,
ApiException

Get a list of Addresses for SMS

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

Returns:

SmsAddressEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSmsAddressesWithHttpInfo

public ApiResponse<SmsAddressEntityListing> getRoutingSmsAddressesWithHttpInfo(Integer pageSize,
 Integer pageNumber)
                                                                        throws IOException

Get a list of Addresses for SMS

Parameters:

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

Returns:

SmsAddressEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingSmsAddresses

public SmsAddressEntityListing getRoutingSmsAddresses(GetRoutingSmsAddressesRequest request)
                                               throws IOException,
ApiException

Get a list of Addresses for SMS

Parameters:

request - The request object

Returns:

SmsAddressEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSmsAddresses

public ApiResponse<SmsAddressEntityListing> getRoutingSmsAddresses(ApiRequest<Void> request)
                                                            throws IOException

Get a list of Addresses for SMS

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSmsAvailablephonenumbers

public SMSAvailablePhoneNumberEntityListing getRoutingSmsAvailablephonenumbers(String countryCode,
 String phoneNumberType,
 String region,
 String city,
 String areaCode,
 String pattern,
 String addressRequirement)
                                                                        throws IOException,
ApiException

Get a list of available phone numbers for SMS provisioning. This request will return up to 30 random phone numbers matching the criteria specified. To get additional phone numbers repeat the request.

Parameters:

countryCode - The ISO 3166-1 alpha-2 country code of the county for which available phone numbers should be returned (required)

phoneNumberType - Type of available phone numbers searched (required)

region - Region/province/state that can be used to restrict the numbers returned (optional)

city - City that can be used to restrict the numbers returned (optional)

areaCode - Area code that can be used to restrict the numbers returned (optional)

pattern - A pattern to match phone numbers. Valid characters are '*' and [0-9a-zA-Z]. The '*' character will match any single digit. (optional)

addressRequirement - This indicates whether the phone number requires to have an Address registered. (optional)

Returns:

SMSAvailablePhoneNumberEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSmsAvailablephonenumbersWithHttpInfo

public ApiResponse<SMSAvailablePhoneNumberEntityListing> getRoutingSmsAvailablephonenumbersWithHttpInfo(String countryCode,
 String phoneNumberType,
 String region,
 String city,
 String areaCode,
 String pattern,
 String addressRequirement)
                                                                                                 throws IOException

Get a list of available phone numbers for SMS provisioning. This request will return up to 30 random phone numbers matching the criteria specified. To get additional phone numbers repeat the request.

Parameters:

countryCode - The ISO 3166-1 alpha-2 country code of the county for which available phone numbers should be returned (required)

phoneNumberType - Type of available phone numbers searched (required)

region - Region/province/state that can be used to restrict the numbers returned (optional)

city - City that can be used to restrict the numbers returned (optional)

areaCode - Area code that can be used to restrict the numbers returned (optional)

pattern - A pattern to match phone numbers. Valid characters are '*' and [0-9a-zA-Z]. The '*' character will match any single digit. (optional)

addressRequirement - This indicates whether the phone number requires to have an Address registered. (optional)

Returns:

SMSAvailablePhoneNumberEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingSmsAvailablephonenumbers

public SMSAvailablePhoneNumberEntityListing getRoutingSmsAvailablephonenumbers(GetRoutingSmsAvailablephonenumbersRequest request)
                                                                        throws IOException,
ApiException

Get a list of available phone numbers for SMS provisioning. This request will return up to 30 random phone numbers matching the criteria specified. To get additional phone numbers repeat the request.

Parameters:

request - The request object

Returns:

SMSAvailablePhoneNumberEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSmsAvailablephonenumbers

public ApiResponse<SMSAvailablePhoneNumberEntityListing> getRoutingSmsAvailablephonenumbers(ApiRequest<Void> request)
                                                                                     throws IOException

Get a list of available phone numbers for SMS provisioning. This request will return up to 30 random phone numbers matching the criteria specified. To get additional phone numbers repeat the request.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSmsIdentityresolutionPhonenumber

public SmsIdentityResolutionConfig getRoutingSmsIdentityresolutionPhonenumber(String addressId)
                                                                       throws IOException,
ApiException

Get a SMS identity resolution settings.

Parameters:

addressId - Address ID (required)

Returns:

SmsIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSmsIdentityresolutionPhonenumberWithHttpInfo

public ApiResponse<SmsIdentityResolutionConfig> getRoutingSmsIdentityresolutionPhonenumberWithHttpInfo(String addressId)
                                                                                                throws IOException

Get a SMS identity resolution settings.

Parameters:

addressId - Address ID (required)

Returns:

SmsIdentityResolutionConfig

Throws:

IOException - if the request fails to be processed

getRoutingSmsIdentityresolutionPhonenumber

public SmsIdentityResolutionConfig getRoutingSmsIdentityresolutionPhonenumber(GetRoutingSmsIdentityresolutionPhonenumberRequest request)
                                                                       throws IOException,
ApiException

Get a SMS identity resolution settings.

Parameters:

request - The request object

Returns:

SmsIdentityResolutionConfig

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSmsIdentityresolutionPhonenumber

public ApiResponse<SmsIdentityResolutionConfig> getRoutingSmsIdentityresolutionPhonenumber(ApiRequest<Void> request)
                                                                                    throws IOException

Get a SMS identity resolution settings.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSmsPhonenumber

public SmsPhoneNumber getRoutingSmsPhonenumber(String phoneNumberId,
 String expand)
                                        throws IOException,
ApiException

Get a phone number provisioned for SMS. When no supported content profile is explicitly set on an MMS-capable phone number, the system uses the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. The \"SMS Default\" profile does not have an ID and cannot be modified. To customize media filtering, create and assign a custom supported content profile using the PATCH endpoint.

Parameters:

phoneNumberId - phone number (required)

expand - Expand response with additional information (optional)

Returns:

SmsPhoneNumber

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSmsPhonenumberWithHttpInfo

public ApiResponse<SmsPhoneNumber> getRoutingSmsPhonenumberWithHttpInfo(String phoneNumberId,
 String expand)
                                                                 throws IOException

Get a phone number provisioned for SMS. When no supported content profile is explicitly set on an MMS-capable phone number, the system uses the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. The \"SMS Default\" profile does not have an ID and cannot be modified. To customize media filtering, create and assign a custom supported content profile using the PATCH endpoint.

Parameters:

phoneNumberId - phone number (required)

expand - Expand response with additional information (optional)

Returns:

SmsPhoneNumber

Throws:

IOException - if the request fails to be processed

getRoutingSmsPhonenumber

public SmsPhoneNumber getRoutingSmsPhonenumber(GetRoutingSmsPhonenumberRequest request)
                                        throws IOException,
ApiException

Get a phone number provisioned for SMS. When no supported content profile is explicitly set on an MMS-capable phone number, the system uses the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. The \"SMS Default\" profile does not have an ID and cannot be modified. To customize media filtering, create and assign a custom supported content profile using the PATCH endpoint.

Parameters:

request - The request object

Returns:

SmsPhoneNumber

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSmsPhonenumber

public ApiResponse<SmsPhoneNumber> getRoutingSmsPhonenumber(ApiRequest<Void> request)
                                                     throws IOException

Get a phone number provisioned for SMS. When no supported content profile is explicitly set on an MMS-capable phone number, the system uses the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. The \"SMS Default\" profile does not have an ID and cannot be modified. To customize media filtering, create and assign a custom supported content profile using the PATCH endpoint.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingSmsPhonenumbers

public SmsPhoneNumberEntityListing getRoutingSmsPhonenumbers(String phoneNumber,
 List<String> phoneNumberType,
 List<String> phoneNumberStatus,
 List<String> countryCode,
 Integer pageSize,
 Integer pageNumber,
 String sortBy,
 String sortOrder,
 String language,
 String integrationId,
 String supportedContentId,
 List<String> expand)
                                                      throws IOException,
ApiException

Get a list of provisioned phone numbers. When no supported content profile is explicitly set, the system uses the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. The \"SMS Default\" profile does not have an ID and cannot be modified. To customize media filtering, create and assign a custom supported content profile.

Parameters:

phoneNumber - Filter on phone number address. Allowable characters are the digits '0-9' and the wild card character '\\*'. If just digits are present, a contains search is done on the address pattern. For example, '317' could be matched anywhere in the address. An '\\*' will match multiple digits. For example, to match a specific area code within the US a pattern like '1317*' could be used. (optional)

phoneNumberType - Filter on phone number type (optional)

phoneNumberStatus - Filter on phone number status (optional)

countryCode - Filter on country code (optional)

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

sortBy - Optional field to sort results (optional)

sortOrder - Sort order (optional)

language - A language tag (which is sometimes referred to as a \"locale identifier\") to use to localize country field and sort operations (optional, default to "en-US")

integrationId - Filter on the Genesys Cloud integration id to which the phone number belongs to (optional)

supportedContentId - Filter based on the supported content ID (optional)

expand - Which fields, if any, to expand (optional)

Returns:

SmsPhoneNumberEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSmsPhonenumbersWithHttpInfo

public ApiResponse<SmsPhoneNumberEntityListing> getRoutingSmsPhonenumbersWithHttpInfo(String phoneNumber,
 List<String> phoneNumberType,
 List<String> phoneNumberStatus,
 List<String> countryCode,
 Integer pageSize,
 Integer pageNumber,
 String sortBy,
 String sortOrder,
 String language,
 String integrationId,
 String supportedContentId,
 List<String> expand)
                                                                               throws IOException

Get a list of provisioned phone numbers. When no supported content profile is explicitly set, the system uses the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. The \"SMS Default\" profile does not have an ID and cannot be modified. To customize media filtering, create and assign a custom supported content profile.

Parameters:

phoneNumber - Filter on phone number address. Allowable characters are the digits '0-9' and the wild card character '\\*'. If just digits are present, a contains search is done on the address pattern. For example, '317' could be matched anywhere in the address. An '\\*' will match multiple digits. For example, to match a specific area code within the US a pattern like '1317*' could be used. (optional)

phoneNumberType - Filter on phone number type (optional)

phoneNumberStatus - Filter on phone number status (optional)

countryCode - Filter on country code (optional)

pageSize - Page size (optional, default to 25)

pageNumber - Page number (optional, default to 1)

sortBy - Optional field to sort results (optional)

sortOrder - Sort order (optional)

language - A language tag (which is sometimes referred to as a \"locale identifier\") to use to localize country field and sort operations (optional, default to "en-US")

integrationId - Filter on the Genesys Cloud integration id to which the phone number belongs to (optional)

supportedContentId - Filter based on the supported content ID (optional)

expand - Which fields, if any, to expand (optional)

Returns:

SmsPhoneNumberEntityListing

Throws:

IOException - if the request fails to be processed

getRoutingSmsPhonenumbers

public SmsPhoneNumberEntityListing getRoutingSmsPhonenumbers(GetRoutingSmsPhonenumbersRequest request)
                                                      throws IOException,
ApiException

Get a list of provisioned phone numbers. When no supported content profile is explicitly set, the system uses the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. The \"SMS Default\" profile does not have an ID and cannot be modified. To customize media filtering, create and assign a custom supported content profile.

Parameters:

request - The request object

Returns:

SmsPhoneNumberEntityListing

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingSmsPhonenumbers

public ApiResponse<SmsPhoneNumberEntityListing> getRoutingSmsPhonenumbers(ApiRequest<Void> request)
                                                                   throws IOException

Get a list of provisioned phone numbers. When no supported content profile is explicitly set, the system uses the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. The \"SMS Default\" profile does not have an ID and cannot be modified. To customize media filtering, create and assign a custom supported content profile.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingUserDirectroutingbackupSettings

public AgentDirectRoutingBackupSettings getRoutingUserDirectroutingbackupSettings(String userId)
                                                                           throws IOException,
ApiException

Get the user's Direct Routing Backup settings.

Parameters:

userId - User ID (required)

Returns:

AgentDirectRoutingBackupSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingUserDirectroutingbackupSettingsWithHttpInfo

public ApiResponse<AgentDirectRoutingBackupSettings> getRoutingUserDirectroutingbackupSettingsWithHttpInfo(String userId)
                                                                                                    throws IOException

Get the user's Direct Routing Backup settings.

Parameters:

userId - User ID (required)

Returns:

AgentDirectRoutingBackupSettings

Throws:

IOException - if the request fails to be processed

getRoutingUserDirectroutingbackupSettings

public AgentDirectRoutingBackupSettings getRoutingUserDirectroutingbackupSettings(GetRoutingUserDirectroutingbackupSettingsRequest request)
                                                                           throws IOException,
ApiException

Get the user's Direct Routing Backup settings.

Parameters:

request - The request object

Returns:

AgentDirectRoutingBackupSettings

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingUserDirectroutingbackupSettings

public ApiResponse<AgentDirectRoutingBackupSettings> getRoutingUserDirectroutingbackupSettings(ApiRequest<Void> request)
                                                                                        throws IOException

Get the user's Direct Routing Backup settings.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingUserUtilization

public AgentMaxUtilizationResponse getRoutingUserUtilization(String userId)
                                                      throws IOException,
ApiException

Get the user's max utilization settings. If not configured, the organization-wide default is returned.

Parameters:

userId - User ID (required)

Returns:

AgentMaxUtilizationResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingUserUtilizationWithHttpInfo

public ApiResponse<AgentMaxUtilizationResponse> getRoutingUserUtilizationWithHttpInfo(String userId)
                                                                               throws IOException

Get the user's max utilization settings. If not configured, the organization-wide default is returned.

Parameters:

userId - User ID (required)

Returns:

AgentMaxUtilizationResponse

Throws:

IOException - if the request fails to be processed

getRoutingUserUtilization

public AgentMaxUtilizationResponse getRoutingUserUtilization(GetRoutingUserUtilizationRequest request)
                                                      throws IOException,
ApiException

Get the user's max utilization settings. If not configured, the organization-wide default is returned.

Parameters:

request - The request object

Returns:

AgentMaxUtilizationResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingUserUtilization

public ApiResponse<AgentMaxUtilizationResponse> getRoutingUserUtilization(ApiRequest<Void> request)
                                                                   throws IOException

Get the user's max utilization settings. If not configured, the organization-wide default is returned.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingUtilization

public UtilizationResponse getRoutingUtilization()
                                          throws IOException,
ApiException

Get the organization-wide max utilization settings.

Returns:

UtilizationResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingUtilizationWithHttpInfo

public ApiResponse<UtilizationResponse> getRoutingUtilizationWithHttpInfo()
                                                                   throws IOException

Get the organization-wide max utilization settings.

Returns:

UtilizationResponse

Throws:

IOException - if the request fails to be processed

getRoutingUtilization

public UtilizationResponse getRoutingUtilization(GetRoutingUtilizationRequest request)
                                          throws IOException,
ApiException

Get the organization-wide max utilization settings.

Parameters:

request - The request object

Returns:

UtilizationResponse

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingUtilization

public ApiResponse<UtilizationResponse> getRoutingUtilization(ApiRequest<Void> request)
                                                       throws IOException

Get the organization-wide max utilization settings.

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingUtilizationLabel

public UtilizationLabel getRoutingUtilizationLabel(String labelId)
                                            throws IOException,
ApiException

Get details about this utilization label

Parameters:

labelId - Utilization Label ID (required)

Returns:

UtilizationLabel

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingUtilizationLabelWithHttpInfo

public ApiResponse<UtilizationLabel> getRoutingUtilizationLabelWithHttpInfo(String labelId)
                                                                     throws IOException

Get details about this utilization label

Parameters:

labelId - Utilization Label ID (required)

Returns:

UtilizationLabel

Throws:

IOException - if the request fails to be processed

getRoutingUtilizationLabel

public UtilizationLabel getRoutingUtilizationLabel(GetRoutingUtilizationLabelRequest request)
                                            throws IOException,
ApiException

Get details about this utilization label

Parameters:

request - The request object

Returns:

UtilizationLabel

Throws:

ApiException - if the request fails on the server

IOException - if the request fails to be processed

getRoutingUtilizationLabel

public ApiResponse<UtilizationLabel> getRoutingUtilizationLabel(ApiRequest<Void> request)
                                                         throws IOException

Get details about this utilization label

Parameters:

request - The request object

Returns:

the response

Throws:

IOException - if the request fails to be processed

getRoutingUtilizationLabelAgents

public List<Object> getRoutingUtilizationLabelAgents(String labelId)
                                              throws IOException,
ApiException

Get list of agent ids associated with a utilization label

Parameters:

labelId - Utilization Label ID (required)

Returns:

List