Package com.mypurecloud.sdk.v2.api

Class RoutingApiAsync

java.lang.Object

com.mypurecloud.sdk.v2.api.RoutingApiAsync

public class RoutingApiAsync
extends Object

Constructor Summary

Constructors

Constructor	Description
RoutingApiAsync()
RoutingApiAsync(ApiClient apiClient)

Method Summary

Modifier and Type	Method	Description
Future<Void>	deleteRoutingAssessmentAsync(DeleteRoutingAssessmentRequest request, AsyncApiCallback<Void> callback)	Delete single benefit assessment.
Future<ApiResponse<Void>>	deleteRoutingAssessmentAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete single benefit assessment.
Future<Void>	deleteRoutingDirectroutingbackupSettingsMeAsync(DeleteRoutingDirectroutingbackupSettingsMeRequest request, AsyncApiCallback<Void> callback)	Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.
Future<ApiResponse<Void>>	deleteRoutingDirectroutingbackupSettingsMeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.
Future<Void>	deleteRoutingEmailDomainAsync(DeleteRoutingEmailDomainRequest request, AsyncApiCallback<Void> callback)	Delete a domain
Future<ApiResponse<Void>>	deleteRoutingEmailDomainAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a domain
Future<Void>	deleteRoutingEmailDomainRouteAsync(DeleteRoutingEmailDomainRouteRequest request, AsyncApiCallback<Void> callback)	Delete a route
Future<ApiResponse<Void>>	deleteRoutingEmailDomainRouteAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a route
Future<Void>	deleteRoutingEmailOutboundDomainAsync(DeleteRoutingEmailOutboundDomainRequest request, AsyncApiCallback<Void> callback)	Delete an outbound domain
Future<ApiResponse<Void>>	deleteRoutingEmailOutboundDomainAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete an outbound domain
Future<Void>	deleteRoutingEmailSettingEmailSettingIdAsync(DeleteRoutingEmailSettingEmailSettingIdRequest request, AsyncApiCallback<Void> callback)	Delete an email setting.
Future<ApiResponse<Void>>	deleteRoutingEmailSettingEmailSettingIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete an email setting.
Future<Void>	deleteRoutingLanguageAsync(DeleteRoutingLanguageRequest request, AsyncApiCallback<Void> callback)	Delete a routing language
Future<ApiResponse<Void>>	deleteRoutingLanguageAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a routing language
Future<Void>	deleteRoutingPredictorAsync(DeleteRoutingPredictorRequest request, AsyncApiCallback<Void> callback)	Delete single predictor.
Future<ApiResponse<Void>>	deleteRoutingPredictorAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete single predictor.
Future<Void>	deleteRoutingPredictorsKeyperformanceindicatorAsync(DeleteRoutingPredictorsKeyperformanceindicatorRequest request, AsyncApiCallback<Void> callback)	Delete a custom Key Performance Indicator.
Future<ApiResponse<Void>>	deleteRoutingPredictorsKeyperformanceindicatorAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a custom Key Performance Indicator.
Future<Void>	deleteRoutingQueueAsync(DeleteRoutingQueueRequest request, AsyncApiCallback<Void> callback)	Delete a queue
Future<ApiResponse<Void>>	deleteRoutingQueueAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a queue
Future<Void>	deleteRoutingQueueMemberAsync(DeleteRoutingQueueMemberRequest request, AsyncApiCallback<Void> callback)	Delete a queue member.
Future<ApiResponse<Void>>	deleteRoutingQueueMemberAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a queue member.
Future<Void>	deleteRoutingQueueUserAsync(DeleteRoutingQueueUserRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	deleteRoutingQueueUserAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<Void>	deleteRoutingQueueWrapupcodeAsync(DeleteRoutingQueueWrapupcodeRequest request, AsyncApiCallback<Void> callback)	Delete a wrap-up code from a queue
Future<ApiResponse<Void>>	deleteRoutingQueueWrapupcodeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a wrap-up code from a queue
Future<Void>	deleteRoutingSettingsAsync(DeleteRoutingSettingsRequest request, AsyncApiCallback<Void> callback)	Delete an organization's routing settings
Future<ApiResponse<Void>>	deleteRoutingSettingsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete an organization's routing settings
Future<Void>	deleteRoutingSkillAsync(DeleteRoutingSkillRequest request, AsyncApiCallback<Void> callback)	Delete Routing Skill
Future<ApiResponse<Void>>	deleteRoutingSkillAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete Routing Skill
Future<Void>	deleteRoutingSkillexpressionAsync(DeleteRoutingSkillexpressionRequest request, AsyncApiCallback<Void> callback)	Archive a skill expression to remove it from the set of active expressions
Future<ApiResponse<Void>>	deleteRoutingSkillexpressionAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Archive a skill expression to remove it from the set of active expressions
Future<Void>	deleteRoutingSkillexpressionsAsync(DeleteRoutingSkillexpressionsRequest request, AsyncApiCallback<Void> callback)	Archive a set of skill expressions to remove them from the set of active expressions
Future<ApiResponse<Void>>	deleteRoutingSkillexpressionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Archive a set of skill expressions to remove them from the set of active expressions
Future<Void>	deleteRoutingSkillgroupAsync(DeleteRoutingSkillgroupRequest request, AsyncApiCallback<Void> callback)	Remove skill group definition
Future<ApiResponse<Void>>	deleteRoutingSkillgroupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Remove skill group definition
Future<Void>	deleteRoutingSmsAddressAsync(DeleteRoutingSmsAddressRequest request, AsyncApiCallback<Void> callback)	Delete an Address by Id for SMS
Future<ApiResponse<Void>>	deleteRoutingSmsAddressAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete an Address by Id for SMS
Future<Void>	deleteRoutingSmsPhonenumberAsync(DeleteRoutingSmsPhonenumberRequest request, AsyncApiCallback<Void> callback)	Delete a phone number provisioned for SMS.
Future<ApiResponse<Void>>	deleteRoutingSmsPhonenumberAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a phone number provisioned for SMS.
Future<Void>	deleteRoutingUserDirectroutingbackupSettingsAsync(DeleteRoutingUserDirectroutingbackupSettingsRequest request, AsyncApiCallback<Void> callback)	Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.
Future<ApiResponse<Void>>	deleteRoutingUserDirectroutingbackupSettingsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.
Future<Void>	deleteRoutingUserUtilizationAsync(DeleteRoutingUserUtilizationRequest request, AsyncApiCallback<Void> callback)	Delete the user's max utilization settings and revert to the organization-wide default.
Future<ApiResponse<Void>>	deleteRoutingUserUtilizationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete the user's max utilization settings and revert to the organization-wide default.
Future<Void>	deleteRoutingUtilizationAsync(DeleteRoutingUtilizationRequest request, AsyncApiCallback<Void> callback)	Delete the organization-wide max utilization settings and revert to the system default.
Future<ApiResponse<Void>>	deleteRoutingUtilizationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete the organization-wide max utilization settings and revert to the system default.
Future<Void>	deleteRoutingUtilizationLabelAsync(DeleteRoutingUtilizationLabelRequest request, AsyncApiCallback<Void> callback)	Delete a utilization label
Future<ApiResponse<Void>>	deleteRoutingUtilizationLabelAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete a utilization label
Future<Void>	deleteRoutingWrapupcodeAsync(DeleteRoutingWrapupcodeRequest request, AsyncApiCallback<Void> callback)	Delete wrap-up code
Future<ApiResponse<Void>>	deleteRoutingWrapupcodeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Delete wrap-up code
Future<Void>	deleteUserRoutinglanguageAsync(DeleteUserRoutinglanguageRequest request, AsyncApiCallback<Void> callback)	Remove a routing language from a user
Future<ApiResponse<Void>>	deleteUserRoutinglanguageAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Remove a routing language from a user
Future<Void>	deleteUserRoutingskillAsync(DeleteUserRoutingskillRequest request, AsyncApiCallback<Void> callback)	Remove a routing skill from a user
Future<ApiResponse<Void>>	deleteUserRoutingskillAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Void>> callback)	Remove a routing skill from a user
Future<BenefitAssessment>	getRoutingAssessmentAsync(GetRoutingAssessmentRequest request, AsyncApiCallback<BenefitAssessment> callback)	Retrieve a single benefit assessment.
Future<ApiResponse<BenefitAssessment>>	getRoutingAssessmentAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<BenefitAssessment>> callback)	Retrieve a single benefit assessment.
Future<AssessmentListing>	getRoutingAssessmentsAsync(GetRoutingAssessmentsRequest request, AsyncApiCallback<AssessmentListing> callback)	Retrieve all benefit assessments.
Future<ApiResponse<AssessmentListing>>	getRoutingAssessmentsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssessmentListing>> callback)	Retrieve all benefit assessments.
Future<BenefitAssessmentJob>	getRoutingAssessmentsJobAsync(GetRoutingAssessmentsJobRequest request, AsyncApiCallback<BenefitAssessmentJob> callback)	Retrieve a single benefit assessments job.
Future<ApiResponse<BenefitAssessmentJob>>	getRoutingAssessmentsJobAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<BenefitAssessmentJob>> callback)	Retrieve a single benefit assessments job.
Future<AssessmentJobListing>	getRoutingAssessmentsJobsAsync(GetRoutingAssessmentsJobsRequest request, AsyncApiCallback<AssessmentJobListing> callback)	Retrieve all benefit assessment jobs.
Future<ApiResponse<AssessmentJobListing>>	getRoutingAssessmentsJobsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssessmentJobListing>> callback)	Retrieve all benefit assessment jobs.
Future<AvailableMediaTypeEntityListing>	getRoutingAvailablemediatypesAsync(GetRoutingAvailablemediatypesRequest request, AsyncApiCallback<AvailableMediaTypeEntityListing> callback)	Get available media types
Future<ApiResponse<AvailableMediaTypeEntityListing>>	getRoutingAvailablemediatypesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AvailableMediaTypeEntityListing>> callback)	Get available media types
Future<AgentDirectRoutingBackupSettings>	getRoutingDirectroutingbackupSettingsMeAsync(GetRoutingDirectroutingbackupSettingsMeRequest request, AsyncApiCallback<AgentDirectRoutingBackupSettings> callback)	Get the user's Direct Routing Backup settings.
Future<ApiResponse<AgentDirectRoutingBackupSettings>>	getRoutingDirectroutingbackupSettingsMeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AgentDirectRoutingBackupSettings>> callback)	Get the user's Direct Routing Backup settings.
Future<InboundDomain>	getRoutingEmailDomainAsync(GetRoutingEmailDomainRequest request, AsyncApiCallback<InboundDomain> callback)	Get domain
Future<ApiResponse<InboundDomain>>	getRoutingEmailDomainAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<InboundDomain>> callback)	Get domain
Future<VerificationResult>	getRoutingEmailDomainDkimAsync(GetRoutingEmailDomainDkimRequest request, AsyncApiCallback<VerificationResult> callback)	Get domain dkim settings
Future<ApiResponse<VerificationResult>>	getRoutingEmailDomainDkimAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<VerificationResult>> callback)	Get domain dkim settings
Future<MailFromResult>	getRoutingEmailDomainMailfromAsync(GetRoutingEmailDomainMailfromRequest request, AsyncApiCallback<MailFromResult> callback)	Get domain mail from settings
Future<ApiResponse<MailFromResult>>	getRoutingEmailDomainMailfromAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<MailFromResult>> callback)	Get domain mail from settings
Future<InboundRoute>	getRoutingEmailDomainRouteAsync(GetRoutingEmailDomainRouteRequest request, AsyncApiCallback<InboundRoute> callback)	Get a route
Future<ApiResponse<InboundRoute>>	getRoutingEmailDomainRouteAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<InboundRoute>> callback)	Get a route
Future<RouteIdentityResolutionConfig>	getRoutingEmailDomainRouteIdentityresolutionAsync(GetRoutingEmailDomainRouteIdentityresolutionRequest request, AsyncApiCallback<RouteIdentityResolutionConfig> callback)	Get a route identity resolution setting.
Future<ApiResponse<RouteIdentityResolutionConfig>>	getRoutingEmailDomainRouteIdentityresolutionAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<RouteIdentityResolutionConfig>> callback)	Get a route identity resolution setting.
Future<InboundRouteEntityListing>	getRoutingEmailDomainRoutesAsync(GetRoutingEmailDomainRoutesRequest request, AsyncApiCallback<InboundRouteEntityListing> callback)	Get routes
Future<ApiResponse<InboundRouteEntityListing>>	getRoutingEmailDomainRoutesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<InboundRouteEntityListing>> callback)	Get routes
Future<InboundDomainEntityListing>	getRoutingEmailDomainsAsync(GetRoutingEmailDomainsRequest request, AsyncApiCallback<InboundDomainEntityListing> callback)	Get domains
Future<ApiResponse<InboundDomainEntityListing>>	getRoutingEmailDomainsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<InboundDomainEntityListing>> callback)	Get domains
Future<VerificationResult>	getRoutingEmailDomainVerificationAsync(GetRoutingEmailDomainVerificationRequest request, AsyncApiCallback<VerificationResult> callback)	Get domain verification settings
Future<ApiResponse<VerificationResult>>	getRoutingEmailDomainVerificationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<VerificationResult>> callback)	Get domain verification settings
Future<EmailOutboundDomainResult>	getRoutingEmailOutboundDomainActivationAsync(GetRoutingEmailOutboundDomainActivationRequest request, AsyncApiCallback<EmailOutboundDomainResult> callback)	Get activation status (cname + dkim) of an outbound domain
Future<ApiResponse<EmailOutboundDomainResult>>	getRoutingEmailOutboundDomainActivationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EmailOutboundDomainResult>> callback)	Get activation status (cname + dkim) of an outbound domain
Future<OutboundDomain>	getRoutingEmailOutboundDomainAsync(GetRoutingEmailOutboundDomainRequest request, AsyncApiCallback<OutboundDomain> callback)	Get domain
Future<ApiResponse<OutboundDomain>>	getRoutingEmailOutboundDomainAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<OutboundDomain>> callback)	Get domain
Future<OutboundDomainEntityListing>	getRoutingEmailOutboundDomainsAsync(GetRoutingEmailOutboundDomainsRequest request, AsyncApiCallback<OutboundDomainEntityListing> callback)	Get outbound domains
Future<ApiResponse<OutboundDomainEntityListing>>	getRoutingEmailOutboundDomainsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<OutboundDomainEntityListing>> callback)	Get outbound domains
Future<EmailSettingEntityListing>	getRoutingEmailSettingAsync(GetRoutingEmailSettingRequest request, AsyncApiCallback<EmailSettingEntityListing> callback)	Get a paged list of email routing settings.
Future<ApiResponse<EmailSettingEntityListing>>	getRoutingEmailSettingAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EmailSettingEntityListing>> callback)	Get a paged list of email routing settings.
Future<EmailSetting>	getRoutingEmailSettingEmailSettingIdAsync(GetRoutingEmailSettingEmailSettingIdRequest request, AsyncApiCallback<EmailSetting> callback)	Get email setting.
Future<ApiResponse<EmailSetting>>	getRoutingEmailSettingEmailSettingIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EmailSetting>> callback)	Get email setting.
Future<EmailSetup>	getRoutingEmailSetupAsync(GetRoutingEmailSetupRequest request, AsyncApiCallback<EmailSetup> callback)	Get email setup
Future<ApiResponse<EmailSetup>>	getRoutingEmailSetupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EmailSetup>> callback)	Get email setup
Future<Language>	getRoutingLanguageAsync(GetRoutingLanguageRequest request, AsyncApiCallback<Language> callback)	Get a routing language
Future<ApiResponse<Language>>	getRoutingLanguageAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Language>> callback)	Get a routing language
Future<LanguageEntityListing>	getRoutingLanguagesAsync(GetRoutingLanguagesRequest request, AsyncApiCallback<LanguageEntityListing> callback)	Get the list of supported languages.
Future<ApiResponse<LanguageEntityListing>>	getRoutingLanguagesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<LanguageEntityListing>> callback)	Get the list of supported languages.
Future<Recipient>	getRoutingMessageRecipientAsync(GetRoutingMessageRecipientRequest request, AsyncApiCallback<Recipient> callback)	Get a recipient
Future<ApiResponse<Recipient>>	getRoutingMessageRecipientAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Recipient>> callback)	Get a recipient
Future<RecipientListing>	getRoutingMessageRecipientsAsync(GetRoutingMessageRecipientsRequest request, AsyncApiCallback<RecipientListing> callback)	Get recipients
Future<ApiResponse<RecipientListing>>	getRoutingMessageRecipientsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<RecipientListing>> callback)	Get recipients
Future<Predictor>	getRoutingPredictorAsync(GetRoutingPredictorRequest request, AsyncApiCallback<Predictor> callback)	Retrieve a single predictor.
Future<ApiResponse<Predictor>>	getRoutingPredictorAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Predictor>> callback)	Retrieve a single predictor.
Future<PredictorModelFeatureListing>	getRoutingPredictorModelFeaturesAsync(GetRoutingPredictorModelFeaturesRequest request, AsyncApiCallback<PredictorModelFeatureListing> callback)	Retrieve Predictor Model Features.
Future<ApiResponse<PredictorModelFeatureListing>>	getRoutingPredictorModelFeaturesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<PredictorModelFeatureListing>> callback)	Retrieve Predictor Model Features.
Future<PredictorModels>	getRoutingPredictorModelsAsync(GetRoutingPredictorModelsRequest request, AsyncApiCallback<PredictorModels> callback)	Retrieve Predictor Models and Top Features.
Future<ApiResponse<PredictorModels>>	getRoutingPredictorModelsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<PredictorModels>> callback)	Retrieve Predictor Models and Top Features.
Future<PredictorListing>	getRoutingPredictorsAsync(GetRoutingPredictorsRequest request, AsyncApiCallback<PredictorListing> callback)	Retrieve all predictors.
Future<ApiResponse<PredictorListing>>	getRoutingPredictorsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<PredictorListing>> callback)	Retrieve all predictors.
Future<KeyPerformanceIndicator>	getRoutingPredictorsKeyperformanceindicatorAsync(GetRoutingPredictorsKeyperformanceindicatorRequest request, AsyncApiCallback<KeyPerformanceIndicator> callback)	Retrieve a single Key Performance Indicator.
Future<ApiResponse<KeyPerformanceIndicator>>	getRoutingPredictorsKeyperformanceindicatorAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<KeyPerformanceIndicator>> callback)	Retrieve a single Key Performance Indicator.
Future<List<KeyPerformanceIndicator>>	getRoutingPredictorsKeyperformanceindicatorsAsync(GetRoutingPredictorsKeyperformanceindicatorsRequest request, AsyncApiCallback<List<KeyPerformanceIndicator>> callback)	Get a list of Key Performance Indicators
Future<ApiResponse<List<KeyPerformanceIndicator>>>	getRoutingPredictorsKeyperformanceindicatorsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<KeyPerformanceIndicator>>> callback)	Get a list of Key Performance Indicators
Future<List<KeyPerformanceIndicatorType>>	getRoutingPredictorsKeyperformanceindicatortypesAsync(GetRoutingPredictorsKeyperformanceindicatortypesRequest request, AsyncApiCallback<List<KeyPerformanceIndicatorType>> callback)	Get a list of Key Performance Indicators Types available.
Future<ApiResponse<List<KeyPerformanceIndicatorType>>>	getRoutingPredictorsKeyperformanceindicatortypesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<KeyPerformanceIndicatorType>>> callback)	Get a list of Key Performance Indicators Types available.
Future<AssistantQueue>	getRoutingQueueAssistantAsync(GetRoutingQueueAssistantRequest request, AsyncApiCallback<AssistantQueue> callback)	Get an assistant associated with a queue.
Future<ApiResponse<AssistantQueue>>	getRoutingQueueAssistantAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AssistantQueue>> callback)	Get an assistant associated with a queue.
Future<Queue>	getRoutingQueueAsync(GetRoutingQueueRequest request, AsyncApiCallback<Queue> callback)	Get details about this queue.
Future<ApiResponse<Queue>>	getRoutingQueueAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Queue>> callback)	Get details about this queue.
Future<ComparisonPeriod>	getRoutingQueueComparisonperiodAsync(GetRoutingQueueComparisonperiodRequest request, AsyncApiCallback<ComparisonPeriod> callback)	Get a Comparison Period.
Future<ApiResponse<ComparisonPeriod>>	getRoutingQueueComparisonperiodAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ComparisonPeriod>> callback)	Get a Comparison Period.
Future<ComparisonPeriodListing>	getRoutingQueueComparisonperiodsAsync(GetRoutingQueueComparisonperiodsRequest request, AsyncApiCallback<ComparisonPeriodListing> callback)	Get list of comparison periods
Future<ApiResponse<ComparisonPeriodListing>>	getRoutingQueueComparisonperiodsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ComparisonPeriodListing>> callback)	Get list of comparison periods
Future<EstimatedWaitTimePredictions>	getRoutingQueueEstimatedwaittimeAsync(GetRoutingQueueEstimatedwaittimeRequest request, AsyncApiCallback<EstimatedWaitTimePredictions> callback)	Get Estimated Wait Time
Future<ApiResponse<EstimatedWaitTimePredictions>>	getRoutingQueueEstimatedwaittimeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EstimatedWaitTimePredictions>> callback)	Get Estimated Wait Time
Future<IdentityResolutionQueueConfig>	getRoutingQueueIdentityresolutionAsync(GetRoutingQueueIdentityresolutionRequest request, AsyncApiCallback<IdentityResolutionQueueConfig> callback)	Get Queue IdentityResolution Settings.
Future<ApiResponse<IdentityResolutionQueueConfig>>	getRoutingQueueIdentityresolutionAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<IdentityResolutionQueueConfig>> callback)	Get Queue IdentityResolution Settings.
Future<EstimatedWaitTimePredictions>	getRoutingQueueMediatypeEstimatedwaittimeAsync(GetRoutingQueueMediatypeEstimatedwaittimeRequest request, AsyncApiCallback<EstimatedWaitTimePredictions> callback)	Get Estimated Wait Time
Future<ApiResponse<EstimatedWaitTimePredictions>>	getRoutingQueueMediatypeEstimatedwaittimeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EstimatedWaitTimePredictions>> callback)	Get Estimated Wait Time
Future<QueueMemberEntityListing>	getRoutingQueueMembersAsync(GetRoutingQueueMembersRequest request, AsyncApiCallback<QueueMemberEntityListing> callback)	Get the members of this queue.
Future<ApiResponse<QueueMemberEntityListing>>	getRoutingQueueMembersAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<QueueMemberEntityListing>> callback)	Get the members of this queue.
Future<QueueEntityListing>	getRoutingQueuesAsync(GetRoutingQueuesRequest request, AsyncApiCallback<QueueEntityListing> callback)	Get list of queues.
Future<ApiResponse<QueueEntityListing>>	getRoutingQueuesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<QueueEntityListing>> callback)	Get list of queues.
Future<QueueEntityListing>	getRoutingQueuesDivisionviewsAllAsync(GetRoutingQueuesDivisionviewsAllRequest request, AsyncApiCallback<QueueEntityListing> callback)	Get a paged listing of simplified queue objects, sorted by name.
Future<ApiResponse<QueueEntityListing>>	getRoutingQueuesDivisionviewsAllAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<QueueEntityListing>> callback)	Get a paged listing of simplified queue objects, sorted by name.
Future<QueueEntityListing>	getRoutingQueuesDivisionviewsAsync(GetRoutingQueuesDivisionviewsRequest request, AsyncApiCallback<QueueEntityListing> callback)	Get a paged listing of simplified queue objects, filterable by name, queue ID(s), or division ID(s).
Future<ApiResponse<QueueEntityListing>>	getRoutingQueuesDivisionviewsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<QueueEntityListing>> callback)	Get a paged listing of simplified queue objects, filterable by name, queue ID(s), or division ID(s).
Future<UserQueueEntityListing>	getRoutingQueuesMeAsync(GetRoutingQueuesMeRequest request, AsyncApiCallback<UserQueueEntityListing> callback)	Get a paged listing of queues the user is a member of.
Future<ApiResponse<UserQueueEntityListing>>	getRoutingQueuesMeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<UserQueueEntityListing>> callback)	Get a paged listing of queues the user is a member of.
Future<QueueMemberEntityListingV1>	getRoutingQueueUsersAsync(GetRoutingQueueUsersRequest request, AsyncApiCallback<QueueMemberEntityListingV1> callback)	Deprecated.
Future<ApiResponse<QueueMemberEntityListingV1>>	getRoutingQueueUsersAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<QueueMemberEntityListingV1>> callback)	Deprecated.
Future<WrapupCodeEntityListing>	getRoutingQueueWrapupcodesAsync(GetRoutingQueueWrapupcodesRequest request, AsyncApiCallback<WrapupCodeEntityListing> callback)	Get the wrap-up codes for a queue
Future<ApiResponse<WrapupCodeEntityListing>>	getRoutingQueueWrapupcodesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WrapupCodeEntityListing>> callback)	Get the wrap-up codes for a queue
Future<RoutingSettings>	getRoutingSettingsAsync(GetRoutingSettingsRequest request, AsyncApiCallback<RoutingSettings> callback)	Get an organization's routing settings
Future<ApiResponse<RoutingSettings>>	getRoutingSettingsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<RoutingSettings>> callback)	Get an organization's routing settings
Future<ContactCenterSettings>	getRoutingSettingsContactcenterAsync(GetRoutingSettingsContactcenterRequest request, AsyncApiCallback<ContactCenterSettings> callback)	Get Contact Center Settings
Future<ApiResponse<ContactCenterSettings>>	getRoutingSettingsContactcenterAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<ContactCenterSettings>> callback)	Get Contact Center Settings
Future<TranscriptionSettings>	getRoutingSettingsTranscriptionAsync(GetRoutingSettingsTranscriptionRequest request, AsyncApiCallback<TranscriptionSettings> callback)	Get Transcription Settings
Future<ApiResponse<TranscriptionSettings>>	getRoutingSettingsTranscriptionAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<TranscriptionSettings>> callback)	Get Transcription Settings
Future<RoutingSkill>	getRoutingSkillAsync(GetRoutingSkillRequest request, AsyncApiCallback<RoutingSkill> callback)	Get Routing Skill
Future<ApiResponse<RoutingSkill>>	getRoutingSkillAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<RoutingSkill>> callback)	Get Routing Skill
Future<SkillExpression>	getRoutingSkillexpressionAsync(GetRoutingSkillexpressionRequest request, AsyncApiCallback<SkillExpression> callback)	Get a skill expression by ID
Future<ApiResponse<SkillExpression>>	getRoutingSkillexpressionAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SkillExpression>> callback)	Get a skill expression by ID
Future<SkillExpressionEntityListing>	getRoutingSkillexpressionsAsync(GetRoutingSkillexpressionsRequest request, AsyncApiCallback<SkillExpressionEntityListing> callback)	Get skill expressions
Future<ApiResponse<SkillExpressionEntityListing>>	getRoutingSkillexpressionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SkillExpressionEntityListing>> callback)	Get skill expressions
Future<SkillExpressionEntityListing>	getRoutingSkillexpressionsQueueQueueIdAsync(GetRoutingSkillexpressionsQueueQueueIdRequest request, AsyncApiCallback<SkillExpressionEntityListing> callback)	Get skill expressions associated with a queue
Future<ApiResponse<SkillExpressionEntityListing>>	getRoutingSkillexpressionsQueueQueueIdAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SkillExpressionEntityListing>> callback)	Get skill expressions associated with a queue
Future<SkillGroup>	getRoutingSkillgroupAsync(GetRoutingSkillgroupRequest request, AsyncApiCallback<SkillGroup> callback)	Get skill group
Future<ApiResponse<SkillGroup>>	getRoutingSkillgroupAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SkillGroup>> callback)	Get skill group
Future<SkillGroupMemberEntityListing>	getRoutingSkillgroupMembersAsync(GetRoutingSkillgroupMembersRequest request, AsyncApiCallback<SkillGroupMemberEntityListing> callback)	Get skill group members
Future<ApiResponse<SkillGroupMemberEntityListing>>	getRoutingSkillgroupMembersAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SkillGroupMemberEntityListing>> callback)	Get skill group members
Future<SkillGroupMemberDivisionList>	getRoutingSkillgroupMembersDivisionsAsync(GetRoutingSkillgroupMembersDivisionsRequest request, AsyncApiCallback<SkillGroupMemberDivisionList> callback)	Get list of member divisions for this skill group.
Future<ApiResponse<SkillGroupMemberDivisionList>>	getRoutingSkillgroupMembersDivisionsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SkillGroupMemberDivisionList>> callback)	Get list of member divisions for this skill group.
Future<SkillGroupEntityListing>	getRoutingSkillgroupsAsync(GetRoutingSkillgroupsRequest request, AsyncApiCallback<SkillGroupEntityListing> callback)	Get skill group listing
Future<ApiResponse<SkillGroupEntityListing>>	getRoutingSkillgroupsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SkillGroupEntityListing>> callback)	Get skill group listing
Future<SkillEntityListing>	getRoutingSkillsAsync(GetRoutingSkillsRequest request, AsyncApiCallback<SkillEntityListing> callback)	Get the list of routing skills.
Future<ApiResponse<SkillEntityListing>>	getRoutingSkillsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SkillEntityListing>> callback)	Get the list of routing skills.
Future<SmsAddress>	getRoutingSmsAddressAsync(GetRoutingSmsAddressRequest request, AsyncApiCallback<SmsAddress> callback)	Get an Address by Id for SMS
Future<ApiResponse<SmsAddress>>	getRoutingSmsAddressAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SmsAddress>> callback)	Get an Address by Id for SMS
Future<SmsAddressEntityListing>	getRoutingSmsAddressesAsync(GetRoutingSmsAddressesRequest request, AsyncApiCallback<SmsAddressEntityListing> callback)	Get a list of Addresses for SMS
Future<ApiResponse<SmsAddressEntityListing>>	getRoutingSmsAddressesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SmsAddressEntityListing>> callback)	Get a list of Addresses for SMS
Future<SMSAvailablePhoneNumberEntityListing>	getRoutingSmsAvailablephonenumbersAsync(GetRoutingSmsAvailablephonenumbersRequest request, AsyncApiCallback<SMSAvailablePhoneNumberEntityListing> callback)	Get a list of available phone numbers for SMS provisioning.
Future<ApiResponse<SMSAvailablePhoneNumberEntityListing>>	getRoutingSmsAvailablephonenumbersAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SMSAvailablePhoneNumberEntityListing>> callback)	Get a list of available phone numbers for SMS provisioning.
Future<SmsIdentityResolutionConfig>	getRoutingSmsIdentityresolutionPhonenumberAsync(GetRoutingSmsIdentityresolutionPhonenumberRequest request, AsyncApiCallback<SmsIdentityResolutionConfig> callback)	Get a SMS identity resolution settings.
Future<ApiResponse<SmsIdentityResolutionConfig>>	getRoutingSmsIdentityresolutionPhonenumberAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SmsIdentityResolutionConfig>> callback)	Get a SMS identity resolution settings.
Future<SmsPhoneNumber>	getRoutingSmsPhonenumberAsync(GetRoutingSmsPhonenumberRequest request, AsyncApiCallback<SmsPhoneNumber> callback)	Get a phone number provisioned for SMS.
Future<ApiResponse<SmsPhoneNumber>>	getRoutingSmsPhonenumberAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SmsPhoneNumber>> callback)	Get a phone number provisioned for SMS.
Future<SmsPhoneNumberEntityListing>	getRoutingSmsPhonenumbersAsync(GetRoutingSmsPhonenumbersRequest request, AsyncApiCallback<SmsPhoneNumberEntityListing> callback)	Get a list of provisioned phone numbers.
Future<ApiResponse<SmsPhoneNumberEntityListing>>	getRoutingSmsPhonenumbersAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<SmsPhoneNumberEntityListing>> callback)	Get a list of provisioned phone numbers.
Future<AgentDirectRoutingBackupSettings>	getRoutingUserDirectroutingbackupSettingsAsync(GetRoutingUserDirectroutingbackupSettingsRequest request, AsyncApiCallback<AgentDirectRoutingBackupSettings> callback)	Get the user's Direct Routing Backup settings.
Future<ApiResponse<AgentDirectRoutingBackupSettings>>	getRoutingUserDirectroutingbackupSettingsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AgentDirectRoutingBackupSettings>> callback)	Get the user's Direct Routing Backup settings.
Future<AgentMaxUtilizationResponse>	getRoutingUserUtilizationAsync(GetRoutingUserUtilizationRequest request, AsyncApiCallback<AgentMaxUtilizationResponse> callback)	Get the user's max utilization settings.
Future<ApiResponse<AgentMaxUtilizationResponse>>	getRoutingUserUtilizationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<AgentMaxUtilizationResponse>> callback)	Get the user's max utilization settings.
Future<UtilizationResponse>	getRoutingUtilizationAsync(GetRoutingUtilizationRequest request, AsyncApiCallback<UtilizationResponse> callback)	Get the organization-wide max utilization settings.
Future<ApiResponse<UtilizationResponse>>	getRoutingUtilizationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<UtilizationResponse>> callback)	Get the organization-wide max utilization settings.
Future<List<Object>>	getRoutingUtilizationLabelAgentsAsync(GetRoutingUtilizationLabelAgentsRequest request, AsyncApiCallback<List<Object>> callback)	Get list of agent ids associated with a utilization label
Future<ApiResponse<List<Object>>>	getRoutingUtilizationLabelAgentsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<List<Object>>> callback)	Get list of agent ids associated with a utilization label
Future<UtilizationLabel>	getRoutingUtilizationLabelAsync(GetRoutingUtilizationLabelRequest request, AsyncApiCallback<UtilizationLabel> callback)	Get details about this utilization label
Future<ApiResponse<UtilizationLabel>>	getRoutingUtilizationLabelAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<UtilizationLabel>> callback)	Get details about this utilization label
Future<UtilizationLabelEntityListing>	getRoutingUtilizationLabelsAsync(GetRoutingUtilizationLabelsRequest request, AsyncApiCallback<UtilizationLabelEntityListing> callback)	Get list of utilization labels
Future<ApiResponse<UtilizationLabelEntityListing>>	getRoutingUtilizationLabelsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<UtilizationLabelEntityListing>> callback)	Get list of utilization labels
Future<WrapupCode>	getRoutingWrapupcodeAsync(GetRoutingWrapupcodeRequest request, AsyncApiCallback<WrapupCode> callback)	Get details about this wrap-up code.
Future<ApiResponse<WrapupCode>>	getRoutingWrapupcodeAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WrapupCode>> callback)	Get details about this wrap-up code.
Future<WrapupCodeEntityListing>	getRoutingWrapupcodesAsync(GetRoutingWrapupcodesRequest request, AsyncApiCallback<WrapupCodeEntityListing> callback)	Get list of wrapup codes.
Future<ApiResponse<WrapupCodeEntityListing>>	getRoutingWrapupcodesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WrapupCodeEntityListing>> callback)	Get list of wrapup codes.
Future<WrapupCode>	getRoutingWrapupcodesDivisionviewAsync(GetRoutingWrapupcodesDivisionviewRequest request, AsyncApiCallback<WrapupCode> callback)	Get a simplified wrap-up code.
Future<ApiResponse<WrapupCode>>	getRoutingWrapupcodesDivisionviewAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WrapupCode>> callback)	Get a simplified wrap-up code.
Future<WrapupCodeEntityListing>	getRoutingWrapupcodesDivisionviewsAsync(GetRoutingWrapupcodesDivisionviewsRequest request, AsyncApiCallback<WrapupCodeEntityListing> callback)	Get a paged listing of simplified wrapup code objects, filterable by name, wrapup code ID(s), or division ID(s).
Future<ApiResponse<WrapupCodeEntityListing>>	getRoutingWrapupcodesDivisionviewsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WrapupCodeEntityListing>> callback)	Get a paged listing of simplified wrapup code objects, filterable by name, wrapup code ID(s), or division ID(s).
Future<UserQueueEntityListing>	getUserQueuesAsync(GetUserQueuesRequest request, AsyncApiCallback<UserQueueEntityListing> callback)	Get queues for user
Future<ApiResponse<UserQueueEntityListing>>	getUserQueuesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<UserQueueEntityListing>> callback)	Get queues for user
Future<UserLanguageEntityListing>	getUserRoutinglanguagesAsync(GetUserRoutinglanguagesRequest request, AsyncApiCallback<UserLanguageEntityListing> callback)	List routing languages assigned to a user
Future<ApiResponse<UserLanguageEntityListing>>	getUserRoutinglanguagesAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<UserLanguageEntityListing>> callback)	List routing languages assigned to a user
Future<UserSkillEntityListing>	getUserRoutingskillsAsync(GetUserRoutingskillsRequest request, AsyncApiCallback<UserSkillEntityListing> callback)	List routing skills assigned to a user
Future<ApiResponse<UserSkillEntityListing>>	getUserRoutingskillsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<UserSkillEntityListing>> callback)	List routing skills assigned to a user
Future<UserSkillGroupEntityListing>	getUserSkillgroupsAsync(GetUserSkillgroupsRequest request, AsyncApiCallback<UserSkillGroupEntityListing> callback)	Get skill groups for a user
Future<ApiResponse<UserSkillGroupEntityListing>>	getUserSkillgroupsAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<UserSkillGroupEntityListing>> callback)	Get skill groups for a user
Future<RoutingConversationAttributesResponse>	patchRoutingConversationAsync(PatchRoutingConversationRequest request, AsyncApiCallback<RoutingConversationAttributesResponse> callback)	Update attributes of an in-queue conversation Returns an object indicating the updated values of all settable attributes.
Future<ApiResponse<RoutingConversationAttributesResponse>>	patchRoutingConversationAsync(ApiRequest<RoutingConversationAttributesRequest> request, AsyncApiCallback<ApiResponse<RoutingConversationAttributesResponse>> callback)	Update attributes of an in-queue conversation Returns an object indicating the updated values of all settable attributes.
Future<InboundDomain>	patchRoutingEmailDomainAsync(PatchRoutingEmailDomainRequest request, AsyncApiCallback<InboundDomain> callback)	Update domain settings
Future<ApiResponse<InboundDomain>>	patchRoutingEmailDomainAsync(ApiRequest<InboundDomainPatchRequest> request, AsyncApiCallback<ApiResponse<InboundDomain>> callback)	Update domain settings
Future<InboundDomain>	patchRoutingEmailDomainValidateAsync(PatchRoutingEmailDomainValidateRequest request, AsyncApiCallback<InboundDomain> callback)	Validate domain settings
Future<ApiResponse<InboundDomain>>	patchRoutingEmailDomainValidateAsync(ApiRequest<InboundDomainPatchRequest> request, AsyncApiCallback<ApiResponse<InboundDomain>> callback)	Validate domain settings
Future<OutboundDomain>	patchRoutingEmailOutboundDomainAsync(PatchRoutingEmailOutboundDomainRequest request, AsyncApiCallback<OutboundDomain> callback)	Update configurable settings for an email domain, such as changing the sending method (e.g., to or from SMTP).
Future<ApiResponse<OutboundDomain>>	patchRoutingEmailOutboundDomainAsync(ApiRequest<OutboundDomainPatchRequest> request, AsyncApiCallback<ApiResponse<OutboundDomain>> callback)	Update configurable settings for an email domain, such as changing the sending method (e.g., to or from SMTP).
Future<EmailSetting>	patchRoutingEmailSettingEmailSettingIdAsync(PatchRoutingEmailSettingEmailSettingIdRequest request, AsyncApiCallback<EmailSetting> callback)	Update an email setting.
Future<ApiResponse<EmailSetting>>	patchRoutingEmailSettingEmailSettingIdAsync(ApiRequest<EmailSetting> request, AsyncApiCallback<ApiResponse<EmailSetting>> callback)	Update an email setting.
Future<Predictor>	patchRoutingPredictorAsync(PatchRoutingPredictorRequest request, AsyncApiCallback<Predictor> callback)	Update single predictor.
Future<ApiResponse<Predictor>>	patchRoutingPredictorAsync(ApiRequest<PatchPredictorRequest> request, AsyncApiCallback<ApiResponse<Predictor>> callback)	Update single predictor.
Future<KeyPerformanceIndicator>	patchRoutingPredictorsKeyperformanceindicatorAsync(PatchRoutingPredictorsKeyperformanceindicatorRequest request, AsyncApiCallback<KeyPerformanceIndicator> callback)	Update a custom Key Performance Indicator.
Future<ApiResponse<KeyPerformanceIndicator>>	patchRoutingPredictorsKeyperformanceindicatorAsync(ApiRequest<UpdateKpiRequest> request, AsyncApiCallback<ApiResponse<KeyPerformanceIndicator>> callback)	Update a custom Key Performance Indicator.
Future<Void>	patchRoutingQueueMemberAsync(PatchRoutingQueueMemberRequest request, AsyncApiCallback<Void> callback)	Update the ring number OR joined status for a queue member.
Future<ApiResponse<Void>>	patchRoutingQueueMemberAsync(ApiRequest<QueueMember> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update the ring number OR joined status for a queue member.
Future<QueueMemberEntityListing>	patchRoutingQueueMembersAsync(PatchRoutingQueueMembersRequest request, AsyncApiCallback<QueueMemberEntityListing> callback)	Join or unjoin a set of up to 100 users for a queue Users can only be joined to queues where they have membership.
Future<ApiResponse<QueueMemberEntityListing>>	patchRoutingQueueMembersAsync(ApiRequest<List<QueueMember>> request, AsyncApiCallback<ApiResponse<QueueMemberEntityListing>> callback)	Join or unjoin a set of up to 100 users for a queue Users can only be joined to queues where they have membership.
Future<Void>	patchRoutingQueueUserAsync(PatchRoutingQueueUserRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	patchRoutingQueueUserAsync(ApiRequest<QueueMember> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<QueueMemberEntityListingV1>	patchRoutingQueueUsersAsync(PatchRoutingQueueUsersRequest request, AsyncApiCallback<QueueMemberEntityListingV1> callback)	Deprecated.
Future<ApiResponse<QueueMemberEntityListingV1>>	patchRoutingQueueUsersAsync(ApiRequest<List<QueueMember>> request, AsyncApiCallback<ApiResponse<QueueMemberEntityListingV1>> callback)	Deprecated.
Future<Void>	patchRoutingSettingsContactcenterAsync(PatchRoutingSettingsContactcenterRequest request, AsyncApiCallback<Void> callback)	Update Contact Center Settings
Future<ApiResponse<Void>>	patchRoutingSettingsContactcenterAsync(ApiRequest<ContactCenterSettings> request, AsyncApiCallback<ApiResponse<Void>> callback)	Update Contact Center Settings
Future<TranscriptionSettings>	patchRoutingSettingsTranscriptionAsync(PatchRoutingSettingsTranscriptionRequest request, AsyncApiCallback<TranscriptionSettings> callback)	Patch Transcription Settings
Future<ApiResponse<TranscriptionSettings>>	patchRoutingSettingsTranscriptionAsync(ApiRequest<TranscriptionSettings> request, AsyncApiCallback<ApiResponse<TranscriptionSettings>> callback)	Patch Transcription Settings
Future<RoutingSkill>	patchRoutingSkillAsync(PatchRoutingSkillRequest request, AsyncApiCallback<RoutingSkill> callback)	Update Routing Skill Division
Future<ApiResponse<RoutingSkill>>	patchRoutingSkillAsync(ApiRequest<UpdateSkillDivisionRequest> request, AsyncApiCallback<ApiResponse<RoutingSkill>> callback)	Update Routing Skill Division
Future<SkillGroup>	patchRoutingSkillgroupAsync(PatchRoutingSkillgroupRequest request, AsyncApiCallback<SkillGroup> callback)	Update skill group definition
Future<ApiResponse<SkillGroup>>	patchRoutingSkillgroupAsync(ApiRequest<SkillGroup> request, AsyncApiCallback<ApiResponse<SkillGroup>> callback)	Update skill group definition
Future<SmsPhoneNumber>	patchRoutingSmsPhonenumberAsync(PatchRoutingSmsPhonenumberRequest request, AsyncApiCallback<SmsPhoneNumber> callback)	Update a phone number provisioned for SMS.
Future<ApiResponse<SmsPhoneNumber>>	patchRoutingSmsPhonenumberAsync(ApiRequest<SmsPhoneNumberPatchRequest> request, AsyncApiCallback<ApiResponse<SmsPhoneNumber>> callback)	Update a phone number provisioned for SMS.
Future<UserQueue>	patchUserQueueAsync(PatchUserQueueRequest request, AsyncApiCallback<UserQueue> callback)	Join or unjoin a queue for a user
Future<ApiResponse<UserQueue>>	patchUserQueueAsync(ApiRequest<UserQueue> request, AsyncApiCallback<ApiResponse<UserQueue>> callback)	Join or unjoin a queue for a user
Future<UserQueueEntityListing>	patchUserQueuesAsync(PatchUserQueuesRequest request, AsyncApiCallback<UserQueueEntityListing> callback)	Join or unjoin a set of queues for a user Users can only be joined to queues where they have membership.
Future<ApiResponse<UserQueueEntityListing>>	patchUserQueuesAsync(ApiRequest<List<UserQueue>> request, AsyncApiCallback<ApiResponse<UserQueueEntityListing>> callback)	Join or unjoin a set of queues for a user Users can only be joined to queues where they have membership.
Future<UserRoutingLanguage>	patchUserRoutinglanguageAsync(PatchUserRoutinglanguageRequest request, AsyncApiCallback<UserRoutingLanguage> callback)	Update an assigned routing language's proficiency
Future<ApiResponse<UserRoutingLanguage>>	patchUserRoutinglanguageAsync(ApiRequest<UserRoutingLanguage> request, AsyncApiCallback<ApiResponse<UserRoutingLanguage>> callback)	Update an assigned routing language's proficiency
Future<UserLanguageEntityListing>	patchUserRoutinglanguagesBulkAsync(PatchUserRoutinglanguagesBulkRequest request, AsyncApiCallback<UserLanguageEntityListing> callback)	Assign multiple routing languages to a user.
Future<ApiResponse<UserLanguageEntityListing>>	patchUserRoutinglanguagesBulkAsync(ApiRequest<List<UserRoutingLanguagePost>> request, AsyncApiCallback<ApiResponse<UserLanguageEntityListing>> callback)	Assign multiple routing languages to a user.
Future<UserSkillEntityListing>	patchUserRoutingskillsBulkAsync(PatchUserRoutingskillsBulkRequest request, AsyncApiCallback<UserSkillEntityListing> callback)	Assign multiple routing skills to a user
Future<ApiResponse<UserSkillEntityListing>>	patchUserRoutingskillsBulkAsync(ApiRequest<List<UserRoutingSkillPost>> request, AsyncApiCallback<ApiResponse<UserSkillEntityListing>> callback)	Assign multiple routing skills to a user
Future<QueueObservationQueryResponse>	postAnalyticsQueuesObservationsQueryAsync(PostAnalyticsQueuesObservationsQueryRequest request, AsyncApiCallback<QueueObservationQueryResponse> callback)	Query for queue observations
Future<ApiResponse<QueueObservationQueryResponse>>	postAnalyticsQueuesObservationsQueryAsync(ApiRequest<QueueObservationQuery> request, AsyncApiCallback<ApiResponse<QueueObservationQueryResponse>> callback)	Query for queue observations
Future<RoutingActivityResponse>	postAnalyticsRoutingActivityQueryAsync(PostAnalyticsRoutingActivityQueryRequest request, AsyncApiCallback<RoutingActivityResponse> callback)	Query for user activity observations
Future<ApiResponse<RoutingActivityResponse>>	postAnalyticsRoutingActivityQueryAsync(ApiRequest<RoutingActivityQuery> request, AsyncApiCallback<ApiResponse<RoutingActivityResponse>> callback)	Query for user activity observations
Future<BenefitAssessment>	postRoutingAssessmentsAsync(PostRoutingAssessmentsRequest request, AsyncApiCallback<BenefitAssessment> callback)	Create a benefit assessment.
Future<ApiResponse<BenefitAssessment>>	postRoutingAssessmentsAsync(ApiRequest<CreateBenefitAssessmentRequest> request, AsyncApiCallback<ApiResponse<BenefitAssessment>> callback)	Create a benefit assessment.
Future<BenefitAssessmentJob>	postRoutingAssessmentsJobsAsync(PostRoutingAssessmentsJobsRequest request, AsyncApiCallback<BenefitAssessmentJob> callback)	Create a benefit assessment job.
Future<ApiResponse<BenefitAssessmentJob>>	postRoutingAssessmentsJobsAsync(ApiRequest<CreateBenefitAssessmentJobRequest> request, AsyncApiCallback<ApiResponse<BenefitAssessmentJob>> callback)	Create a benefit assessment job.
Future<VerificationResult>	postRoutingEmailDomainDkimAsync(PostRoutingEmailDomainDkimRequest request, AsyncApiCallback<VerificationResult> callback)	Restart domain dkim
Future<ApiResponse<VerificationResult>>	postRoutingEmailDomainDkimAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<VerificationResult>> callback)	Restart domain dkim
Future<MailFromResult>	postRoutingEmailDomainMailfromAsync(PostRoutingEmailDomainMailfromRequest request, AsyncApiCallback<MailFromResult> callback)	Set domain mail from settings
Future<ApiResponse<MailFromResult>>	postRoutingEmailDomainMailfromAsync(ApiRequest<MailFromResult> request, AsyncApiCallback<ApiResponse<MailFromResult>> callback)	Set domain mail from settings
Future<InboundRoute>	postRoutingEmailDomainRoutesAsync(PostRoutingEmailDomainRoutesRequest request, AsyncApiCallback<InboundRoute> callback)	Create a route
Future<ApiResponse<InboundRoute>>	postRoutingEmailDomainRoutesAsync(ApiRequest<InboundRoute> request, AsyncApiCallback<ApiResponse<InboundRoute>> callback)	Create a route
Future<InboundDomain>	postRoutingEmailDomainsAsync(PostRoutingEmailDomainsRequest request, AsyncApiCallback<InboundDomain> callback)	Create a domain
Future<ApiResponse<InboundDomain>>	postRoutingEmailDomainsAsync(ApiRequest<InboundDomainCreateRequest> request, AsyncApiCallback<ApiResponse<InboundDomain>> callback)	Create a domain
Future<TestMessage>	postRoutingEmailDomainTestconnectionAsync(PostRoutingEmailDomainTestconnectionRequest request, AsyncApiCallback<TestMessage> callback)	Tests the custom SMTP server integration connection set on this ACD domain The request body is optional.
Future<ApiResponse<TestMessage>>	postRoutingEmailDomainTestconnectionAsync(ApiRequest<TestMessage> request, AsyncApiCallback<ApiResponse<TestMessage>> callback)	Tests the custom SMTP server integration connection set on this ACD domain The request body is optional.
Future<VerificationResult>	postRoutingEmailDomainVerificationAsync(PostRoutingEmailDomainVerificationRequest request, AsyncApiCallback<VerificationResult> callback)	Restart domain verification
Future<ApiResponse<VerificationResult>>	postRoutingEmailDomainVerificationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<VerificationResult>> callback)	Restart domain verification
Future<EmailOutboundDomainResult>	postRoutingEmailOutboundDomainsAsync(PostRoutingEmailOutboundDomainsRequest request, AsyncApiCallback<EmailOutboundDomainResult> callback)	Create a domain
Future<ApiResponse<EmailOutboundDomainResult>>	postRoutingEmailOutboundDomainsAsync(ApiRequest<OutboundDomainCreateRequest> request, AsyncApiCallback<ApiResponse<EmailOutboundDomainResult>> callback)	Create a domain
Future<EmailOutboundDomainResult>	postRoutingEmailOutboundDomainsSimulatedAsync(PostRoutingEmailOutboundDomainsSimulatedRequest request, AsyncApiCallback<EmailOutboundDomainResult> callback)	Create a simulated domain
Future<ApiResponse<EmailOutboundDomainResult>>	postRoutingEmailOutboundDomainsSimulatedAsync(ApiRequest<OutboundDomainCreateRequest> request, AsyncApiCallback<ApiResponse<EmailOutboundDomainResult>> callback)	Create a simulated domain
Future<TestMessage>	postRoutingEmailOutboundDomainTestconnectionAsync(PostRoutingEmailOutboundDomainTestconnectionRequest request, AsyncApiCallback<TestMessage> callback)	Tests the custom SMTP server integration connection set on this outbound domain The request body is optional.
Future<ApiResponse<TestMessage>>	postRoutingEmailOutboundDomainTestconnectionAsync(ApiRequest<TestMessage> request, AsyncApiCallback<ApiResponse<TestMessage>> callback)	Tests the custom SMTP server integration connection set on this outbound domain The request body is optional.
Future<EmailSetting>	postRoutingEmailSettingAsync(PostRoutingEmailSettingRequest request, AsyncApiCallback<EmailSetting> callback)	Create a new email setting.
Future<ApiResponse<EmailSetting>>	postRoutingEmailSettingAsync(ApiRequest<EmailSetting> request, AsyncApiCallback<ApiResponse<EmailSetting>> callback)	Create a new email setting.
Future<Language>	postRoutingLanguagesAsync(PostRoutingLanguagesRequest request, AsyncApiCallback<Language> callback)	Create Language
Future<ApiResponse<Language>>	postRoutingLanguagesAsync(ApiRequest<Language> request, AsyncApiCallback<ApiResponse<Language>> callback)	Create Language
Future<Predictor>	postRoutingPredictorsAsync(PostRoutingPredictorsRequest request, AsyncApiCallback<Predictor> callback)	Create a predictor.
Future<ApiResponse<Predictor>>	postRoutingPredictorsAsync(ApiRequest<CreatePredictorRequest> request, AsyncApiCallback<ApiResponse<Predictor>> callback)	Create a predictor.
Future<KeyPerformanceIndicator>	postRoutingPredictorsKeyperformanceindicatorsAsync(PostRoutingPredictorsKeyperformanceindicatorsRequest request, AsyncApiCallback<KeyPerformanceIndicator> callback)	Create a custom Key Performance Indicator.
Future<ApiResponse<KeyPerformanceIndicator>>	postRoutingPredictorsKeyperformanceindicatorsAsync(ApiRequest<CreateKpiRequest> request, AsyncApiCallback<ApiResponse<KeyPerformanceIndicator>> callback)	Create a custom Key Performance Indicator.
Future<Void>	postRoutingQueueMembersAsync(PostRoutingQueueMembersRequest request, AsyncApiCallback<Void> callback)	Bulk add or delete up to 100 queue members
Future<ApiResponse<Void>>	postRoutingQueueMembersAsync(ApiRequest<List<WritableEntity>> request, AsyncApiCallback<ApiResponse<Void>> callback)	Bulk add or delete up to 100 queue members
Future<Queue>	postRoutingQueuesAsync(PostRoutingQueuesRequest request, AsyncApiCallback<Queue> callback)	Create a queue
Future<ApiResponse<Queue>>	postRoutingQueuesAsync(ApiRequest<CreateQueueRequest> request, AsyncApiCallback<ApiResponse<Queue>> callback)	Create a queue
Future<Void>	postRoutingQueueUsersAsync(PostRoutingQueueUsersRequest request, AsyncApiCallback<Void> callback)	Deprecated.
Future<ApiResponse<Void>>	postRoutingQueueUsersAsync(ApiRequest<List<WritableEntity>> request, AsyncApiCallback<ApiResponse<Void>> callback)	Deprecated.
Future<List<WrapupCode>>	postRoutingQueueWrapupcodesAsync(PostRoutingQueueWrapupcodesRequest request, AsyncApiCallback<List<WrapupCode>> callback)	Add up to 100 wrap-up codes to a queue
Future<ApiResponse<List<WrapupCode>>>	postRoutingQueueWrapupcodesAsync(ApiRequest<List<WrapUpCodeReference>> request, AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)	Add up to 100 wrap-up codes to a queue
Future<SkillExpressionValidationResult>	postRoutingSkillexpressionsValidateAsync(PostRoutingSkillexpressionsValidateRequest request, AsyncApiCallback<SkillExpressionValidationResult> callback)	Validate and normalize a skill expression
Future<ApiResponse<SkillExpressionValidationResult>>	postRoutingSkillexpressionsValidateAsync(ApiRequest<SkillExpressionData> request, AsyncApiCallback<ApiResponse<SkillExpressionValidationResult>> callback)	Validate and normalize a skill expression
Future<Void>	postRoutingSkillgroupMembersDivisionsAsync(PostRoutingSkillgroupMembersDivisionsRequest request, AsyncApiCallback<Void> callback)	Add or remove member divisions for this skill group.
Future<ApiResponse<Void>>	postRoutingSkillgroupMembersDivisionsAsync(ApiRequest<SkillGroupMemberDivisions> request, AsyncApiCallback<ApiResponse<Void>> callback)	Add or remove member divisions for this skill group.
Future<SkillGroupWithMemberDivisions>	postRoutingSkillgroupsAsync(PostRoutingSkillgroupsRequest request, AsyncApiCallback<SkillGroupWithMemberDivisions> callback)	Create a skill group
Future<ApiResponse<SkillGroupWithMemberDivisions>>	postRoutingSkillgroupsAsync(ApiRequest<SkillGroupWithMemberDivisions> request, AsyncApiCallback<ApiResponse<SkillGroupWithMemberDivisions>> callback)	Create a skill group
Future<RoutingSkill>	postRoutingSkillsAsync(PostRoutingSkillsRequest request, AsyncApiCallback<RoutingSkill> callback)	Create Skill
Future<ApiResponse<RoutingSkill>>	postRoutingSkillsAsync(ApiRequest<CreateRoutingSkill> request, AsyncApiCallback<ApiResponse<RoutingSkill>> callback)	Create Skill
Future<SmsAddress>	postRoutingSmsAddressesAsync(PostRoutingSmsAddressesRequest request, AsyncApiCallback<SmsAddress> callback)	Provision an Address for SMS
Future<ApiResponse<SmsAddress>>	postRoutingSmsAddressesAsync(ApiRequest<SmsAddressProvision> request, AsyncApiCallback<ApiResponse<SmsAddress>> callback)	Provision an Address for SMS
Future<SmsPhoneNumber>	postRoutingSmsPhonenumbersAlphanumericAsync(PostRoutingSmsPhonenumbersAlphanumericRequest request, AsyncApiCallback<SmsPhoneNumber> callback)	Provision an alphanumeric number for SMS postRoutingSmsPhonenumbersAlphanumeric is a preview method and is subject to both breaking and non-breaking changes at any time without notice
Future<ApiResponse<SmsPhoneNumber>>	postRoutingSmsPhonenumbersAlphanumericAsync(ApiRequest<SmsAlphanumericProvision> request, AsyncApiCallback<ApiResponse<SmsPhoneNumber>> callback)	Provision an alphanumeric number for SMS postRoutingSmsPhonenumbersAlphanumeric is a preview method and is subject to both breaking and non-breaking changes at any time without notice
Future<SmsPhoneNumber>	postRoutingSmsPhonenumbersAsync(PostRoutingSmsPhonenumbersRequest request, AsyncApiCallback<SmsPhoneNumber> callback)	Provision a phone number for SMS When provisioning an MMS-capable phone number, if no supported content profile is specified in the request, the system automatically assigns the \"SMS Default\" profile.
Future<ApiResponse<SmsPhoneNumber>>	postRoutingSmsPhonenumbersAsync(ApiRequest<SmsPhoneNumberProvision> request, AsyncApiCallback<ApiResponse<SmsPhoneNumber>> callback)	Provision a phone number for SMS When provisioning an MMS-capable phone number, if no supported content profile is specified in the request, the system automatically assigns the \"SMS Default\" profile.
Future<SmsPhoneNumber>	postRoutingSmsPhonenumbersImportAsync(PostRoutingSmsPhonenumbersImportRequest request, AsyncApiCallback<SmsPhoneNumber> callback)	Imports a phone number for SMS
Future<ApiResponse<SmsPhoneNumber>>	postRoutingSmsPhonenumbersImportAsync(ApiRequest<SmsPhoneNumberImport> request, AsyncApiCallback<ApiResponse<SmsPhoneNumber>> callback)	Imports a phone number for SMS
Future<UtilizationLabel>	postRoutingUtilizationLabelsAsync(PostRoutingUtilizationLabelsRequest request, AsyncApiCallback<UtilizationLabel> callback)	Create a utilization label
Future<ApiResponse<UtilizationLabel>>	postRoutingUtilizationLabelsAsync(ApiRequest<CreateUtilizationLabelRequest> request, AsyncApiCallback<ApiResponse<UtilizationLabel>> callback)	Create a utilization label
Future<WrapupCode>	postRoutingWrapupcodesAsync(PostRoutingWrapupcodesRequest request, AsyncApiCallback<WrapupCode> callback)	Create a wrap-up code
Future<ApiResponse<WrapupCode>>	postRoutingWrapupcodesAsync(ApiRequest<WrapupCodeRequest> request, AsyncApiCallback<ApiResponse<WrapupCode>> callback)	Create a wrap-up code
Future<UserRoutingLanguage>	postUserRoutinglanguagesAsync(PostUserRoutinglanguagesRequest request, AsyncApiCallback<UserRoutingLanguage> callback)	Assign a routing language to a user
Future<ApiResponse<UserRoutingLanguage>>	postUserRoutinglanguagesAsync(ApiRequest<UserRoutingLanguagePost> request, AsyncApiCallback<ApiResponse<UserRoutingLanguage>> callback)	Assign a routing language to a user
Future<UserRoutingSkill>	postUserRoutingskillsAsync(PostUserRoutingskillsRequest request, AsyncApiCallback<UserRoutingSkill> callback)	Assign a routing skill to a user
Future<ApiResponse<UserRoutingSkill>>	postUserRoutingskillsAsync(ApiRequest<UserRoutingSkillPost> request, AsyncApiCallback<ApiResponse<UserRoutingSkill>> callback)	Assign a routing skill to a user
Future<AgentDirectRoutingBackupSettings>	putRoutingDirectroutingbackupSettingsMeAsync(PutRoutingDirectroutingbackupSettingsMeRequest request, AsyncApiCallback<AgentDirectRoutingBackupSettings> callback)	Update the user's Direct Routing Backup settings.
Future<ApiResponse<AgentDirectRoutingBackupSettings>>	putRoutingDirectroutingbackupSettingsMeAsync(ApiRequest<AgentDirectRoutingBackupSettings> request, AsyncApiCallback<ApiResponse<AgentDirectRoutingBackupSettings>> callback)	Update the user's Direct Routing Backup settings.
Future<InboundRoute>	putRoutingEmailDomainRouteAsync(PutRoutingEmailDomainRouteRequest request, AsyncApiCallback<InboundRoute> callback)	Update a route
Future<ApiResponse<InboundRoute>>	putRoutingEmailDomainRouteAsync(ApiRequest<InboundRoute> request, AsyncApiCallback<ApiResponse<InboundRoute>> callback)	Update a route
Future<RouteIdentityResolutionConfig>	putRoutingEmailDomainRouteIdentityresolutionAsync(PutRoutingEmailDomainRouteIdentityresolutionRequest request, AsyncApiCallback<RouteIdentityResolutionConfig> callback)	Update identity resolution settings for a route.
Future<ApiResponse<RouteIdentityResolutionConfig>>	putRoutingEmailDomainRouteIdentityresolutionAsync(ApiRequest<RouteIdentityResolutionConfig> request, AsyncApiCallback<ApiResponse<RouteIdentityResolutionConfig>> callback)	Update identity resolution settings for a route.
Future<EmailOutboundDomainResult>	putRoutingEmailOutboundDomainActivationAsync(PutRoutingEmailOutboundDomainActivationRequest request, AsyncApiCallback<EmailOutboundDomainResult> callback)	Request an activation status (cname + dkim) update of an outbound domain
Future<ApiResponse<EmailOutboundDomainResult>>	putRoutingEmailOutboundDomainActivationAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EmailOutboundDomainResult>> callback)	Request an activation status (cname + dkim) update of an outbound domain
Future<Recipient>	putRoutingMessageRecipientAsync(PutRoutingMessageRecipientRequest request, AsyncApiCallback<Recipient> callback)	Update a recipient
Future<ApiResponse<Recipient>>	putRoutingMessageRecipientAsync(ApiRequest<RecipientRequest> request, AsyncApiCallback<ApiResponse<Recipient>> callback)	Update a recipient
Future<Queue>	putRoutingQueueAsync(PutRoutingQueueRequest request, AsyncApiCallback<Queue> callback)	Update a queue
Future<ApiResponse<Queue>>	putRoutingQueueAsync(ApiRequest<QueueRequest> request, AsyncApiCallback<ApiResponse<Queue>> callback)	Update a queue
Future<IdentityResolutionQueueConfig>	putRoutingQueueIdentityresolutionAsync(PutRoutingQueueIdentityresolutionRequest request, AsyncApiCallback<IdentityResolutionQueueConfig> callback)	Update Queue IdentityResolution Settings.
Future<ApiResponse<IdentityResolutionQueueConfig>>	putRoutingQueueIdentityresolutionAsync(ApiRequest<IdentityResolutionQueueConfig> request, AsyncApiCallback<ApiResponse<IdentityResolutionQueueConfig>> callback)	Update Queue IdentityResolution Settings.
Future<RoutingSettings>	putRoutingSettingsAsync(PutRoutingSettingsRequest request, AsyncApiCallback<RoutingSettings> callback)	Update an organization's routing settings
Future<ApiResponse<RoutingSettings>>	putRoutingSettingsAsync(ApiRequest<RoutingSettings> request, AsyncApiCallback<ApiResponse<RoutingSettings>> callback)	Update an organization's routing settings
Future<TranscriptionSettings>	putRoutingSettingsTranscriptionAsync(PutRoutingSettingsTranscriptionRequest request, AsyncApiCallback<TranscriptionSettings> callback)	Update Transcription Settings
Future<ApiResponse<TranscriptionSettings>>	putRoutingSettingsTranscriptionAsync(ApiRequest<TranscriptionSettings> request, AsyncApiCallback<ApiResponse<TranscriptionSettings>> callback)	Update Transcription Settings
Future<SmsIdentityResolutionConfig>	putRoutingSmsIdentityresolutionPhonenumberAsync(PutRoutingSmsIdentityresolutionPhonenumberRequest request, AsyncApiCallback<SmsIdentityResolutionConfig> callback)	Update an SMS identity resolution settings.
Future<ApiResponse<SmsIdentityResolutionConfig>>	putRoutingSmsIdentityresolutionPhonenumberAsync(ApiRequest<SmsIdentityResolutionConfig> request, AsyncApiCallback<ApiResponse<SmsIdentityResolutionConfig>> callback)	Update an SMS identity resolution settings.
Future<AgentDirectRoutingBackupSettings>	putRoutingUserDirectroutingbackupSettingsAsync(PutRoutingUserDirectroutingbackupSettingsRequest request, AsyncApiCallback<AgentDirectRoutingBackupSettings> callback)	Update the user's Direct Routing Backup settings.
Future<ApiResponse<AgentDirectRoutingBackupSettings>>	putRoutingUserDirectroutingbackupSettingsAsync(ApiRequest<AgentDirectRoutingBackupSettings> request, AsyncApiCallback<ApiResponse<AgentDirectRoutingBackupSettings>> callback)	Update the user's Direct Routing Backup settings.
Future<AgentMaxUtilizationResponse>	putRoutingUserUtilizationAsync(PutRoutingUserUtilizationRequest request, AsyncApiCallback<AgentMaxUtilizationResponse> callback)	Update the user's max utilization settings.
Future<ApiResponse<AgentMaxUtilizationResponse>>	putRoutingUserUtilizationAsync(ApiRequest<UtilizationRequest> request, AsyncApiCallback<ApiResponse<AgentMaxUtilizationResponse>> callback)	Update the user's max utilization settings.
Future<UtilizationResponse>	putRoutingUtilizationAsync(PutRoutingUtilizationRequest request, AsyncApiCallback<UtilizationResponse> callback)	Update the organization-wide max utilization settings.
Future<ApiResponse<UtilizationResponse>>	putRoutingUtilizationAsync(ApiRequest<UtilizationRequest> request, AsyncApiCallback<ApiResponse<UtilizationResponse>> callback)	Update the organization-wide max utilization settings.
Future<UtilizationLabel>	putRoutingUtilizationLabelAsync(PutRoutingUtilizationLabelRequest request, AsyncApiCallback<UtilizationLabel> callback)	Update a utilization label
Future<ApiResponse<UtilizationLabel>>	putRoutingUtilizationLabelAsync(ApiRequest<UpdateUtilizationLabelRequest> request, AsyncApiCallback<ApiResponse<UtilizationLabel>> callback)	Update a utilization label
Future<WrapupCode>	putRoutingWrapupcodeAsync(PutRoutingWrapupcodeRequest request, AsyncApiCallback<WrapupCode> callback)	Update wrap-up code
Future<ApiResponse<WrapupCode>>	putRoutingWrapupcodeAsync(ApiRequest<WrapupCodeRequest> request, AsyncApiCallback<ApiResponse<WrapupCode>> callback)	Update wrap-up code
Future<UserRoutingSkill>	putUserRoutingskillAsync(PutUserRoutingskillRequest request, AsyncApiCallback<UserRoutingSkill> callback)	Update an assigned routing skill's proficiency
Future<ApiResponse<UserRoutingSkill>>	putUserRoutingskillAsync(ApiRequest<UserRoutingSkill> request, AsyncApiCallback<ApiResponse<UserRoutingSkill>> callback)	Update an assigned routing skill's proficiency
Future<UserSkillEntityListing>	putUserRoutingskillsBulkAsync(PutUserRoutingskillsBulkRequest request, AsyncApiCallback<UserSkillEntityListing> callback)	Assign multiple routing skills to a user, replacing any current assignments
Future<ApiResponse<UserSkillEntityListing>>	putUserRoutingskillsBulkAsync(ApiRequest<List<UserRoutingSkillPost>> request, AsyncApiCallback<ApiResponse<UserSkillEntityListing>> callback)	Assign multiple routing skills to a user, replacing any current assignments

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details

RoutingApiAsync

public RoutingApiAsync()

RoutingApiAsync

public RoutingApiAsync(ApiClient apiClient)

Method Details

deleteRoutingAssessmentAsync

public Future<Void> deleteRoutingAssessmentAsync(DeleteRoutingAssessmentRequest request,
 AsyncApiCallback<Void> callback)

Delete single benefit assessment.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingAssessmentAsync

public Future<ApiResponse<Void>> deleteRoutingAssessmentAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete single benefit assessment.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingDirectroutingbackupSettingsMeAsync

public Future<Void> deleteRoutingDirectroutingbackupSettingsMeAsync(DeleteRoutingDirectroutingbackupSettingsMeRequest request,
 AsyncApiCallback<Void> callback)

Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingDirectroutingbackupSettingsMeAsync

public Future<ApiResponse<Void>> deleteRoutingDirectroutingbackupSettingsMeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingEmailDomainAsync

public Future<Void> deleteRoutingEmailDomainAsync(DeleteRoutingEmailDomainRequest request,
 AsyncApiCallback<Void> callback)

Delete a domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingEmailDomainAsync

public Future<ApiResponse<Void>> deleteRoutingEmailDomainAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingEmailDomainRouteAsync

public Future<Void> deleteRoutingEmailDomainRouteAsync(DeleteRoutingEmailDomainRouteRequest request,
 AsyncApiCallback<Void> callback)

Delete a route

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingEmailDomainRouteAsync

public Future<ApiResponse<Void>> deleteRoutingEmailDomainRouteAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a route

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingEmailOutboundDomainAsync

public Future<Void> deleteRoutingEmailOutboundDomainAsync(DeleteRoutingEmailOutboundDomainRequest request,
 AsyncApiCallback<Void> callback)

Delete an outbound domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingEmailOutboundDomainAsync

public Future<ApiResponse<Void>> deleteRoutingEmailOutboundDomainAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete an outbound domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingEmailSettingEmailSettingIdAsync

public Future<Void> deleteRoutingEmailSettingEmailSettingIdAsync(DeleteRoutingEmailSettingEmailSettingIdRequest request,
 AsyncApiCallback<Void> callback)

Delete an email setting. Removes the email setting and its associated settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingEmailSettingEmailSettingIdAsync

public Future<ApiResponse<Void>> deleteRoutingEmailSettingEmailSettingIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete an email setting. Removes the email setting and its associated settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingLanguageAsync

public Future<Void> deleteRoutingLanguageAsync(DeleteRoutingLanguageRequest request,
 AsyncApiCallback<Void> callback)

Delete a routing language

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingLanguageAsync

public Future<ApiResponse<Void>> deleteRoutingLanguageAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a routing language

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingPredictorAsync

public Future<Void> deleteRoutingPredictorAsync(DeleteRoutingPredictorRequest request,
 AsyncApiCallback<Void> callback)

Delete single predictor.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingPredictorAsync

public Future<ApiResponse<Void>> deleteRoutingPredictorAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete single predictor.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingPredictorsKeyperformanceindicatorAsync

public Future<Void> deleteRoutingPredictorsKeyperformanceindicatorAsync(DeleteRoutingPredictorsKeyperformanceindicatorRequest request,
 AsyncApiCallback<Void> callback)

Delete a custom Key Performance Indicator. deleteRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingPredictorsKeyperformanceindicatorAsync

public Future<ApiResponse<Void>> deleteRoutingPredictorsKeyperformanceindicatorAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a custom Key Performance Indicator. deleteRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingQueueAsync

public Future<Void> deleteRoutingQueueAsync(DeleteRoutingQueueRequest request,
 AsyncApiCallback<Void> callback)

Delete a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingQueueAsync

public Future<ApiResponse<Void>> deleteRoutingQueueAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingQueueMemberAsync

public Future<Void> deleteRoutingQueueMemberAsync(DeleteRoutingQueueMemberRequest request,
 AsyncApiCallback<Void> callback)

Delete a queue member.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingQueueMemberAsync

public Future<ApiResponse<Void>> deleteRoutingQueueMemberAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a queue member.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingQueueUserAsync

public Future<Void> deleteRoutingQueueUserAsync(DeleteRoutingQueueUserRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

DEPRECATED: use DELETE /routing/queues/{queueId}/members/{memberId}. Delete queue member.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingQueueUserAsync

public Future<ApiResponse<Void>> deleteRoutingQueueUserAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

DEPRECATED: use DELETE /routing/queues/{queueId}/members/{memberId}. Delete queue member.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingQueueWrapupcodeAsync

public Future<Void> deleteRoutingQueueWrapupcodeAsync(DeleteRoutingQueueWrapupcodeRequest request,
 AsyncApiCallback<Void> callback)

Delete a wrap-up code from a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingQueueWrapupcodeAsync

public Future<ApiResponse<Void>> deleteRoutingQueueWrapupcodeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a wrap-up code from a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSettingsAsync

public Future<Void> deleteRoutingSettingsAsync(DeleteRoutingSettingsRequest request,
 AsyncApiCallback<Void> callback)

Delete an organization's routing settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSettingsAsync

public Future<ApiResponse<Void>> deleteRoutingSettingsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete an organization's routing settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSkillAsync

public Future<Void> deleteRoutingSkillAsync(DeleteRoutingSkillRequest request,
 AsyncApiCallback<Void> callback)

Delete Routing Skill

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSkillAsync

public Future<ApiResponse<Void>> deleteRoutingSkillAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete Routing Skill

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSkillexpressionAsync

public Future<Void> deleteRoutingSkillexpressionAsync(DeleteRoutingSkillexpressionRequest request,
 AsyncApiCallback<Void> callback)

Archive a skill expression to remove it from the set of active expressions

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSkillexpressionAsync

public Future<ApiResponse<Void>> deleteRoutingSkillexpressionAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Archive a skill expression to remove it from the set of active expressions

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSkillexpressionsAsync

public Future<Void> deleteRoutingSkillexpressionsAsync(DeleteRoutingSkillexpressionsRequest request,
 AsyncApiCallback<Void> callback)

Archive a set of skill expressions to remove them from the set of active expressions

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSkillexpressionsAsync

public Future<ApiResponse<Void>> deleteRoutingSkillexpressionsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Archive a set of skill expressions to remove them from the set of active expressions

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSkillgroupAsync

public Future<Void> deleteRoutingSkillgroupAsync(DeleteRoutingSkillgroupRequest request,
 AsyncApiCallback<Void> callback)

Remove skill group definition

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSkillgroupAsync

public Future<ApiResponse<Void>> deleteRoutingSkillgroupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Remove skill group definition

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSmsAddressAsync

public Future<Void> deleteRoutingSmsAddressAsync(DeleteRoutingSmsAddressRequest request,
 AsyncApiCallback<Void> callback)

Delete an Address by Id for SMS

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSmsAddressAsync

public Future<ApiResponse<Void>> deleteRoutingSmsAddressAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete an Address by Id for SMS

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSmsPhonenumberAsync

public Future<Void> deleteRoutingSmsPhonenumberAsync(DeleteRoutingSmsPhonenumberRequest request,
 AsyncApiCallback<Void> callback)

Delete a phone number provisioned for SMS.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingSmsPhonenumberAsync

public Future<ApiResponse<Void>> deleteRoutingSmsPhonenumberAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a phone number provisioned for SMS.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingUserDirectroutingbackupSettingsAsync

public Future<Void> deleteRoutingUserDirectroutingbackupSettingsAsync(DeleteRoutingUserDirectroutingbackupSettingsRequest request,
 AsyncApiCallback<Void> callback)

Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingUserDirectroutingbackupSettingsAsync

public Future<ApiResponse<Void>> deleteRoutingUserDirectroutingbackupSettingsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete the user's Direct Routing Backup settings and revert to the Direct Routing Queue default.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingUserUtilizationAsync

public Future<Void> deleteRoutingUserUtilizationAsync(DeleteRoutingUserUtilizationRequest request,
 AsyncApiCallback<Void> callback)

Delete the user's max utilization settings and revert to the organization-wide default.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingUserUtilizationAsync

public Future<ApiResponse<Void>> deleteRoutingUserUtilizationAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete the user's max utilization settings and revert to the organization-wide default.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingUtilizationAsync

public Future<Void> deleteRoutingUtilizationAsync(DeleteRoutingUtilizationRequest request,
 AsyncApiCallback<Void> callback)

Delete the organization-wide max utilization settings and revert to the system default.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingUtilizationAsync

public Future<ApiResponse<Void>> deleteRoutingUtilizationAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete the organization-wide max utilization settings and revert to the system default.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingUtilizationLabelAsync

public Future<Void> deleteRoutingUtilizationLabelAsync(DeleteRoutingUtilizationLabelRequest request,
 AsyncApiCallback<Void> callback)

Delete a utilization label

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingUtilizationLabelAsync

public Future<ApiResponse<Void>> deleteRoutingUtilizationLabelAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete a utilization label

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingWrapupcodeAsync

public Future<Void> deleteRoutingWrapupcodeAsync(DeleteRoutingWrapupcodeRequest request,
 AsyncApiCallback<Void> callback)

Delete wrap-up code

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteRoutingWrapupcodeAsync

public Future<ApiResponse<Void>> deleteRoutingWrapupcodeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Delete wrap-up code

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteUserRoutinglanguageAsync

public Future<Void> deleteUserRoutinglanguageAsync(DeleteUserRoutinglanguageRequest request,
 AsyncApiCallback<Void> callback)

Remove a routing language from a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteUserRoutinglanguageAsync

public Future<ApiResponse<Void>> deleteUserRoutinglanguageAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Remove a routing language from a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteUserRoutingskillAsync

public Future<Void> deleteUserRoutingskillAsync(DeleteUserRoutingskillRequest request,
 AsyncApiCallback<Void> callback)

Remove a routing skill from a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

deleteUserRoutingskillAsync

public Future<ApiResponse<Void>> deleteUserRoutingskillAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Remove a routing skill from a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingAssessmentAsync

public Future<BenefitAssessment> getRoutingAssessmentAsync(GetRoutingAssessmentRequest request,
 AsyncApiCallback<BenefitAssessment> callback)

Retrieve a single benefit assessment.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingAssessmentAsync

public Future<ApiResponse<BenefitAssessment>> getRoutingAssessmentAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<BenefitAssessment>> callback)

Retrieve a single benefit assessment.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingAssessmentsAsync

public Future<AssessmentListing> getRoutingAssessmentsAsync(GetRoutingAssessmentsRequest request,
 AsyncApiCallback<AssessmentListing> callback)

Retrieve all benefit assessments.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingAssessmentsAsync

public Future<ApiResponse<AssessmentListing>> getRoutingAssessmentsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssessmentListing>> callback)

Retrieve all benefit assessments.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingAssessmentsJobAsync

public Future<BenefitAssessmentJob> getRoutingAssessmentsJobAsync(GetRoutingAssessmentsJobRequest request,
 AsyncApiCallback<BenefitAssessmentJob> callback)

Retrieve a single benefit assessments job.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingAssessmentsJobAsync

public Future<ApiResponse<BenefitAssessmentJob>> getRoutingAssessmentsJobAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<BenefitAssessmentJob>> callback)

Retrieve a single benefit assessments job.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingAssessmentsJobsAsync

public Future<AssessmentJobListing> getRoutingAssessmentsJobsAsync(GetRoutingAssessmentsJobsRequest request,
 AsyncApiCallback<AssessmentJobListing> callback)

Retrieve all benefit assessment jobs.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingAssessmentsJobsAsync

public Future<ApiResponse<AssessmentJobListing>> getRoutingAssessmentsJobsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssessmentJobListing>> callback)

Retrieve all benefit assessment jobs.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingAvailablemediatypesAsync

public Future<AvailableMediaTypeEntityListing> getRoutingAvailablemediatypesAsync(GetRoutingAvailablemediatypesRequest request,
 AsyncApiCallback<AvailableMediaTypeEntityListing> callback)

Get available media types

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingAvailablemediatypesAsync

public Future<ApiResponse<AvailableMediaTypeEntityListing>> getRoutingAvailablemediatypesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AvailableMediaTypeEntityListing>> callback)

Get available media types

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingDirectroutingbackupSettingsMeAsync

public Future<AgentDirectRoutingBackupSettings> getRoutingDirectroutingbackupSettingsMeAsync(GetRoutingDirectroutingbackupSettingsMeRequest request,
 AsyncApiCallback<AgentDirectRoutingBackupSettings> callback)

Get the user's Direct Routing Backup settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingDirectroutingbackupSettingsMeAsync

public Future<ApiResponse<AgentDirectRoutingBackupSettings>> getRoutingDirectroutingbackupSettingsMeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AgentDirectRoutingBackupSettings>> callback)

Get the user's Direct Routing Backup settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainAsync

public Future<InboundDomain> getRoutingEmailDomainAsync(GetRoutingEmailDomainRequest request,
 AsyncApiCallback<InboundDomain> callback)

Get domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainAsync

public Future<ApiResponse<InboundDomain>> getRoutingEmailDomainAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<InboundDomain>> callback)

Get domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainDkimAsync

public Future<VerificationResult> getRoutingEmailDomainDkimAsync(GetRoutingEmailDomainDkimRequest request,
 AsyncApiCallback<VerificationResult> callback)

Get domain dkim settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainDkimAsync

public Future<ApiResponse<VerificationResult>> getRoutingEmailDomainDkimAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<VerificationResult>> callback)

Get domain dkim settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainMailfromAsync

public Future<MailFromResult> getRoutingEmailDomainMailfromAsync(GetRoutingEmailDomainMailfromRequest request,
 AsyncApiCallback<MailFromResult> callback)

Get domain mail from settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainMailfromAsync

public Future<ApiResponse<MailFromResult>> getRoutingEmailDomainMailfromAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<MailFromResult>> callback)

Get domain mail from settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainRouteAsync

public Future<InboundRoute> getRoutingEmailDomainRouteAsync(GetRoutingEmailDomainRouteRequest request,
 AsyncApiCallback<InboundRoute> callback)

Get a route

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainRouteAsync

public Future<ApiResponse<InboundRoute>> getRoutingEmailDomainRouteAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<InboundRoute>> callback)

Get a route

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainRouteIdentityresolutionAsync

public Future<RouteIdentityResolutionConfig> getRoutingEmailDomainRouteIdentityresolutionAsync(GetRoutingEmailDomainRouteIdentityresolutionRequest request,
 AsyncApiCallback<RouteIdentityResolutionConfig> callback)

Get a route identity resolution setting.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainRouteIdentityresolutionAsync

public Future<ApiResponse<RouteIdentityResolutionConfig>> getRoutingEmailDomainRouteIdentityresolutionAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<RouteIdentityResolutionConfig>> callback)

Get a route identity resolution setting.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainRoutesAsync

public Future<InboundRouteEntityListing> getRoutingEmailDomainRoutesAsync(GetRoutingEmailDomainRoutesRequest request,
 AsyncApiCallback<InboundRouteEntityListing> callback)

Get routes

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainRoutesAsync

public Future<ApiResponse<InboundRouteEntityListing>> getRoutingEmailDomainRoutesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<InboundRouteEntityListing>> callback)

Get routes

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainVerificationAsync

public Future<VerificationResult> getRoutingEmailDomainVerificationAsync(GetRoutingEmailDomainVerificationRequest request,
 AsyncApiCallback<VerificationResult> callback)

Get domain verification settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainVerificationAsync

public Future<ApiResponse<VerificationResult>> getRoutingEmailDomainVerificationAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<VerificationResult>> callback)

Get domain verification settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainsAsync

public Future<InboundDomainEntityListing> getRoutingEmailDomainsAsync(GetRoutingEmailDomainsRequest request,
 AsyncApiCallback<InboundDomainEntityListing> callback)

Get domains

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailDomainsAsync

public Future<ApiResponse<InboundDomainEntityListing>> getRoutingEmailDomainsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<InboundDomainEntityListing>> callback)

Get domains

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailOutboundDomainAsync

public Future<OutboundDomain> getRoutingEmailOutboundDomainAsync(GetRoutingEmailOutboundDomainRequest request,
 AsyncApiCallback<OutboundDomain> callback)

Get domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailOutboundDomainAsync

public Future<ApiResponse<OutboundDomain>> getRoutingEmailOutboundDomainAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<OutboundDomain>> callback)

Get domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailOutboundDomainActivationAsync

public Future<EmailOutboundDomainResult> getRoutingEmailOutboundDomainActivationAsync(GetRoutingEmailOutboundDomainActivationRequest request,
 AsyncApiCallback<EmailOutboundDomainResult> callback)

Get activation status (cname + dkim) of an outbound domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailOutboundDomainActivationAsync

public Future<ApiResponse<EmailOutboundDomainResult>> getRoutingEmailOutboundDomainActivationAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EmailOutboundDomainResult>> callback)

Get activation status (cname + dkim) of an outbound domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailOutboundDomainsAsync

public Future<OutboundDomainEntityListing> getRoutingEmailOutboundDomainsAsync(GetRoutingEmailOutboundDomainsRequest request,
 AsyncApiCallback<OutboundDomainEntityListing> callback)

Get outbound domains

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailOutboundDomainsAsync

public Future<ApiResponse<OutboundDomainEntityListing>> getRoutingEmailOutboundDomainsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<OutboundDomainEntityListing>> callback)

Get outbound domains

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailSettingAsync

public Future<EmailSettingEntityListing> getRoutingEmailSettingAsync(GetRoutingEmailSettingRequest request,
 AsyncApiCallback<EmailSettingEntityListing> callback)

Get a paged list of email routing settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailSettingAsync

public Future<ApiResponse<EmailSettingEntityListing>> getRoutingEmailSettingAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EmailSettingEntityListing>> callback)

Get a paged list of email routing settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailSettingEmailSettingIdAsync

public Future<EmailSetting> getRoutingEmailSettingEmailSettingIdAsync(GetRoutingEmailSettingEmailSettingIdRequest request,
 AsyncApiCallback<EmailSetting> callback)

Get email setting. Returns the specified email setting that defines settings for email

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailSettingEmailSettingIdAsync

public Future<ApiResponse<EmailSetting>> getRoutingEmailSettingEmailSettingIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EmailSetting>> callback)

Get email setting. Returns the specified email setting that defines settings for email

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailSetupAsync

public Future<EmailSetup> getRoutingEmailSetupAsync(GetRoutingEmailSetupRequest request,
 AsyncApiCallback<EmailSetup> callback)

Get email setup

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingEmailSetupAsync

public Future<ApiResponse<EmailSetup>> getRoutingEmailSetupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EmailSetup>> callback)

Get email setup

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingLanguageAsync

public Future<Language> getRoutingLanguageAsync(GetRoutingLanguageRequest request,
 AsyncApiCallback<Language> callback)

Get a routing language

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingLanguageAsync

public Future<ApiResponse<Language>> getRoutingLanguageAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Language>> callback)

Get a routing language

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingLanguagesAsync

public Future<LanguageEntityListing> getRoutingLanguagesAsync(GetRoutingLanguagesRequest request,
 AsyncApiCallback<LanguageEntityListing> callback)

Get the list of supported languages.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingLanguagesAsync

public Future<ApiResponse<LanguageEntityListing>> getRoutingLanguagesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<LanguageEntityListing>> callback)

Get the list of supported languages.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingMessageRecipientAsync

public Future<Recipient> getRoutingMessageRecipientAsync(GetRoutingMessageRecipientRequest request,
 AsyncApiCallback<Recipient> callback)

Get a recipient

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingMessageRecipientAsync

public Future<ApiResponse<Recipient>> getRoutingMessageRecipientAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Recipient>> callback)

Get a recipient

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingMessageRecipientsAsync

public Future<RecipientListing> getRoutingMessageRecipientsAsync(GetRoutingMessageRecipientsRequest request,
 AsyncApiCallback<RecipientListing> callback)

Get recipients

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingMessageRecipientsAsync

public Future<ApiResponse<RecipientListing>> getRoutingMessageRecipientsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<RecipientListing>> callback)

Get recipients

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorAsync

public Future<Predictor> getRoutingPredictorAsync(GetRoutingPredictorRequest request,
 AsyncApiCallback<Predictor> callback)

Retrieve a single predictor.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorAsync

public Future<ApiResponse<Predictor>> getRoutingPredictorAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Predictor>> callback)

Retrieve a single predictor.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorModelFeaturesAsync

public Future<PredictorModelFeatureListing> getRoutingPredictorModelFeaturesAsync(GetRoutingPredictorModelFeaturesRequest request,
 AsyncApiCallback<PredictorModelFeatureListing> callback)

Retrieve Predictor Model Features.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorModelFeaturesAsync

public Future<ApiResponse<PredictorModelFeatureListing>> getRoutingPredictorModelFeaturesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<PredictorModelFeatureListing>> callback)

Retrieve Predictor Model Features.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorModelsAsync

public Future<PredictorModels> getRoutingPredictorModelsAsync(GetRoutingPredictorModelsRequest request,
 AsyncApiCallback<PredictorModels> callback)

Retrieve Predictor Models and Top Features.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorModelsAsync

public Future<ApiResponse<PredictorModels>> getRoutingPredictorModelsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<PredictorModels>> callback)

Retrieve Predictor Models and Top Features.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorsAsync

public Future<PredictorListing> getRoutingPredictorsAsync(GetRoutingPredictorsRequest request,
 AsyncApiCallback<PredictorListing> callback)

Retrieve all predictors.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorsAsync

public Future<ApiResponse<PredictorListing>> getRoutingPredictorsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<PredictorListing>> callback)

Retrieve all predictors.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorsKeyperformanceindicatorAsync

public Future<KeyPerformanceIndicator> getRoutingPredictorsKeyperformanceindicatorAsync(GetRoutingPredictorsKeyperformanceindicatorRequest request,
 AsyncApiCallback<KeyPerformanceIndicator> callback)

Retrieve a single Key Performance Indicator. getRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorsKeyperformanceindicatorAsync

public Future<ApiResponse<KeyPerformanceIndicator>> getRoutingPredictorsKeyperformanceindicatorAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<KeyPerformanceIndicator>> callback)

Retrieve a single Key Performance Indicator. getRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorsKeyperformanceindicatorsAsync

public Future<List<KeyPerformanceIndicator>> getRoutingPredictorsKeyperformanceindicatorsAsync(GetRoutingPredictorsKeyperformanceindicatorsRequest request,
 AsyncApiCallback<List<KeyPerformanceIndicator>> callback)

Get a list of Key Performance Indicators

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorsKeyperformanceindicatorsAsync

public Future<ApiResponse<List<KeyPerformanceIndicator>>> getRoutingPredictorsKeyperformanceindicatorsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<List<KeyPerformanceIndicator>>> callback)

Get a list of Key Performance Indicators

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorsKeyperformanceindicatortypesAsync

public Future<List<KeyPerformanceIndicatorType>> getRoutingPredictorsKeyperformanceindicatortypesAsync(GetRoutingPredictorsKeyperformanceindicatortypesRequest request,
 AsyncApiCallback<List<KeyPerformanceIndicatorType>> callback)

Get a list of Key Performance Indicators Types available. getRoutingPredictorsKeyperformanceindicatortypes is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingPredictorsKeyperformanceindicatortypesAsync

public Future<ApiResponse<List<KeyPerformanceIndicatorType>>> getRoutingPredictorsKeyperformanceindicatortypesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<List<KeyPerformanceIndicatorType>>> callback)

Get a list of Key Performance Indicators Types available. getRoutingPredictorsKeyperformanceindicatortypes is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueAsync

public Future<Queue> getRoutingQueueAsync(GetRoutingQueueRequest request,
 AsyncApiCallback<Queue> callback)

Get details about this queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueAsync

public Future<ApiResponse<Queue>> getRoutingQueueAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<Queue>> callback)

Get details about this queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueAssistantAsync

public Future<AssistantQueue> getRoutingQueueAssistantAsync(GetRoutingQueueAssistantRequest request,
 AsyncApiCallback<AssistantQueue> callback)

Get an assistant associated with a queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueAssistantAsync

public Future<ApiResponse<AssistantQueue>> getRoutingQueueAssistantAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AssistantQueue>> callback)

Get an assistant associated with a queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueComparisonperiodAsync

public Future<ComparisonPeriod> getRoutingQueueComparisonperiodAsync(GetRoutingQueueComparisonperiodRequest request,
 AsyncApiCallback<ComparisonPeriod> callback)

Get a Comparison Period.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueComparisonperiodAsync

public Future<ApiResponse<ComparisonPeriod>> getRoutingQueueComparisonperiodAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ComparisonPeriod>> callback)

Get a Comparison Period.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueComparisonperiodsAsync

public Future<ComparisonPeriodListing> getRoutingQueueComparisonperiodsAsync(GetRoutingQueueComparisonperiodsRequest request,
 AsyncApiCallback<ComparisonPeriodListing> callback)

Get list of comparison periods

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueComparisonperiodsAsync

public Future<ApiResponse<ComparisonPeriodListing>> getRoutingQueueComparisonperiodsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ComparisonPeriodListing>> callback)

Get list of comparison periods

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueEstimatedwaittimeAsync

public Future<EstimatedWaitTimePredictions> getRoutingQueueEstimatedwaittimeAsync(GetRoutingQueueEstimatedwaittimeRequest request,
 AsyncApiCallback<EstimatedWaitTimePredictions> callback)

Get Estimated Wait Time

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueEstimatedwaittimeAsync

public Future<ApiResponse<EstimatedWaitTimePredictions>> getRoutingQueueEstimatedwaittimeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EstimatedWaitTimePredictions>> callback)

Get Estimated Wait Time

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueIdentityresolutionAsync

public Future<IdentityResolutionQueueConfig> getRoutingQueueIdentityresolutionAsync(GetRoutingQueueIdentityresolutionRequest request,
 AsyncApiCallback<IdentityResolutionQueueConfig> callback)

Get Queue IdentityResolution Settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueIdentityresolutionAsync

public Future<ApiResponse<IdentityResolutionQueueConfig>> getRoutingQueueIdentityresolutionAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<IdentityResolutionQueueConfig>> callback)

Get Queue IdentityResolution Settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueMediatypeEstimatedwaittimeAsync

public Future<EstimatedWaitTimePredictions> getRoutingQueueMediatypeEstimatedwaittimeAsync(GetRoutingQueueMediatypeEstimatedwaittimeRequest request,
 AsyncApiCallback<EstimatedWaitTimePredictions> callback)

Get Estimated Wait Time

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueMediatypeEstimatedwaittimeAsync

public Future<ApiResponse<EstimatedWaitTimePredictions>> getRoutingQueueMediatypeEstimatedwaittimeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EstimatedWaitTimePredictions>> callback)

Get Estimated Wait Time

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueMembersAsync

public Future<QueueMemberEntityListing> getRoutingQueueMembersAsync(GetRoutingQueueMembersRequest request,
 AsyncApiCallback<QueueMemberEntityListing> callback)

Get the members of this queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueMembersAsync

public Future<ApiResponse<QueueMemberEntityListing>> getRoutingQueueMembersAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<QueueMemberEntityListing>> callback)

Get the members of this queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueUsersAsync

public Future<QueueMemberEntityListingV1> getRoutingQueueUsersAsync(GetRoutingQueueUsersRequest request,
 AsyncApiCallback<QueueMemberEntityListingV1> callback)

Deprecated.

DEPRECATED: use GET /routing/queues/{queueId}/members. Get the members of this queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueUsersAsync

public Future<ApiResponse<QueueMemberEntityListingV1>> getRoutingQueueUsersAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<QueueMemberEntityListingV1>> callback)

Deprecated.

DEPRECATED: use GET /routing/queues/{queueId}/members. Get the members of this queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueWrapupcodesAsync

public Future<WrapupCodeEntityListing> getRoutingQueueWrapupcodesAsync(GetRoutingQueueWrapupcodesRequest request,
 AsyncApiCallback<WrapupCodeEntityListing> callback)

Get the wrap-up codes for a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueueWrapupcodesAsync

public Future<ApiResponse<WrapupCodeEntityListing>> getRoutingQueueWrapupcodesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<WrapupCodeEntityListing>> callback)

Get the wrap-up codes for a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueuesAsync

public Future<QueueEntityListing> getRoutingQueuesAsync(GetRoutingQueuesRequest request,
 AsyncApiCallback<QueueEntityListing> callback)

Get list of queues.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueuesAsync

public Future<ApiResponse<QueueEntityListing>> getRoutingQueuesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<QueueEntityListing>> callback)

Get list of queues.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueuesDivisionviewsAsync

public Future<QueueEntityListing> getRoutingQueuesDivisionviewsAsync(GetRoutingQueuesDivisionviewsRequest request,
 AsyncApiCallback<QueueEntityListing> callback)

Get a paged listing of simplified queue objects, filterable by name, queue ID(s), or division ID(s).

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueuesDivisionviewsAsync

public Future<ApiResponse<QueueEntityListing>> getRoutingQueuesDivisionviewsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<QueueEntityListing>> callback)

Get a paged listing of simplified queue objects, filterable by name, queue ID(s), or division ID(s).

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueuesDivisionviewsAllAsync

public Future<QueueEntityListing> getRoutingQueuesDivisionviewsAllAsync(GetRoutingQueuesDivisionviewsAllRequest request,
 AsyncApiCallback<QueueEntityListing> callback)

Get a paged listing of simplified queue objects, sorted by name. Can be used to get a digest of all queues in an organization.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueuesDivisionviewsAllAsync

public Future<ApiResponse<QueueEntityListing>> getRoutingQueuesDivisionviewsAllAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<QueueEntityListing>> callback)

Get a paged listing of simplified queue objects, sorted by name. Can be used to get a digest of all queues in an organization.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueuesMeAsync

public Future<UserQueueEntityListing> getRoutingQueuesMeAsync(GetRoutingQueuesMeRequest request,
 AsyncApiCallback<UserQueueEntityListing> callback)

Get a paged listing of queues the user is a member of.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingQueuesMeAsync

public Future<ApiResponse<UserQueueEntityListing>> getRoutingQueuesMeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<UserQueueEntityListing>> callback)

Get a paged listing of queues the user is a member of.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSettingsAsync

public Future<RoutingSettings> getRoutingSettingsAsync(GetRoutingSettingsRequest request,
 AsyncApiCallback<RoutingSettings> callback)

Get an organization's routing settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSettingsAsync

public Future<ApiResponse<RoutingSettings>> getRoutingSettingsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<RoutingSettings>> callback)

Get an organization's routing settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSettingsContactcenterAsync

public Future<ContactCenterSettings> getRoutingSettingsContactcenterAsync(GetRoutingSettingsContactcenterRequest request,
 AsyncApiCallback<ContactCenterSettings> callback)

Get Contact Center Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSettingsContactcenterAsync

public Future<ApiResponse<ContactCenterSettings>> getRoutingSettingsContactcenterAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<ContactCenterSettings>> callback)

Get Contact Center Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSettingsTranscriptionAsync

public Future<TranscriptionSettings> getRoutingSettingsTranscriptionAsync(GetRoutingSettingsTranscriptionRequest request,
 AsyncApiCallback<TranscriptionSettings> callback)

Get Transcription Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSettingsTranscriptionAsync

public Future<ApiResponse<TranscriptionSettings>> getRoutingSettingsTranscriptionAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<TranscriptionSettings>> callback)

Get Transcription Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillAsync

public Future<RoutingSkill> getRoutingSkillAsync(GetRoutingSkillRequest request,
 AsyncApiCallback<RoutingSkill> callback)

Get Routing Skill

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillAsync

public Future<ApiResponse<RoutingSkill>> getRoutingSkillAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<RoutingSkill>> callback)

Get Routing Skill

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillexpressionAsync

public Future<SkillExpression> getRoutingSkillexpressionAsync(GetRoutingSkillexpressionRequest request,
 AsyncApiCallback<SkillExpression> callback)

Get a skill expression by ID

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillexpressionAsync

public Future<ApiResponse<SkillExpression>> getRoutingSkillexpressionAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SkillExpression>> callback)

Get a skill expression by ID

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillexpressionsAsync

public Future<SkillExpressionEntityListing> getRoutingSkillexpressionsAsync(GetRoutingSkillexpressionsRequest request,
 AsyncApiCallback<SkillExpressionEntityListing> callback)

Get skill expressions

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillexpressionsAsync

public Future<ApiResponse<SkillExpressionEntityListing>> getRoutingSkillexpressionsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SkillExpressionEntityListing>> callback)

Get skill expressions

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillexpressionsQueueQueueIdAsync

public Future<SkillExpressionEntityListing> getRoutingSkillexpressionsQueueQueueIdAsync(GetRoutingSkillexpressionsQueueQueueIdRequest request,
 AsyncApiCallback<SkillExpressionEntityListing> callback)

Get skill expressions associated with a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillexpressionsQueueQueueIdAsync

public Future<ApiResponse<SkillExpressionEntityListing>> getRoutingSkillexpressionsQueueQueueIdAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SkillExpressionEntityListing>> callback)

Get skill expressions associated with a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillgroupAsync

public Future<SkillGroup> getRoutingSkillgroupAsync(GetRoutingSkillgroupRequest request,
 AsyncApiCallback<SkillGroup> callback)

Get skill group

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillgroupAsync

public Future<ApiResponse<SkillGroup>> getRoutingSkillgroupAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SkillGroup>> callback)

Get skill group

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillgroupMembersAsync

public Future<SkillGroupMemberEntityListing> getRoutingSkillgroupMembersAsync(GetRoutingSkillgroupMembersRequest request,
 AsyncApiCallback<SkillGroupMemberEntityListing> callback)

Get skill group members

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillgroupMembersAsync

public Future<ApiResponse<SkillGroupMemberEntityListing>> getRoutingSkillgroupMembersAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SkillGroupMemberEntityListing>> callback)

Get skill group members

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillgroupMembersDivisionsAsync

public Future<SkillGroupMemberDivisionList> getRoutingSkillgroupMembersDivisionsAsync(GetRoutingSkillgroupMembersDivisionsRequest request,
 AsyncApiCallback<SkillGroupMemberDivisionList> callback)

Get list of member divisions for this skill group.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillgroupMembersDivisionsAsync

public Future<ApiResponse<SkillGroupMemberDivisionList>> getRoutingSkillgroupMembersDivisionsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SkillGroupMemberDivisionList>> callback)

Get list of member divisions for this skill group.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillgroupsAsync

public Future<SkillGroupEntityListing> getRoutingSkillgroupsAsync(GetRoutingSkillgroupsRequest request,
 AsyncApiCallback<SkillGroupEntityListing> callback)

Get skill group listing

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillgroupsAsync

public Future<ApiResponse<SkillGroupEntityListing>> getRoutingSkillgroupsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SkillGroupEntityListing>> callback)

Get skill group listing

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillsAsync

public Future<SkillEntityListing> getRoutingSkillsAsync(GetRoutingSkillsRequest request,
 AsyncApiCallback<SkillEntityListing> callback)

Get the list of routing skills. View permission enforcement only applies to skills assigned to a division.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSkillsAsync

public Future<ApiResponse<SkillEntityListing>> getRoutingSkillsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SkillEntityListing>> callback)

Get the list of routing skills. View permission enforcement only applies to skills assigned to a division.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSmsAddressAsync

public Future<SmsAddress> getRoutingSmsAddressAsync(GetRoutingSmsAddressRequest request,
 AsyncApiCallback<SmsAddress> callback)

Get an Address by Id for SMS

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSmsAddressAsync

public Future<ApiResponse<SmsAddress>> getRoutingSmsAddressAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SmsAddress>> callback)

Get an Address by Id for SMS

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSmsAddressesAsync

public Future<SmsAddressEntityListing> getRoutingSmsAddressesAsync(GetRoutingSmsAddressesRequest request,
 AsyncApiCallback<SmsAddressEntityListing> callback)

Get a list of Addresses for SMS

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSmsAddressesAsync

public Future<ApiResponse<SmsAddressEntityListing>> getRoutingSmsAddressesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SmsAddressEntityListing>> callback)

Get a list of Addresses for SMS

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSmsAvailablephonenumbersAsync

public Future<SMSAvailablePhoneNumberEntityListing> getRoutingSmsAvailablephonenumbersAsync(GetRoutingSmsAvailablephonenumbersRequest request,
 AsyncApiCallback<SMSAvailablePhoneNumberEntityListing> callback)

Get a list of available phone numbers for SMS provisioning. This request will return up to 30 random phone numbers matching the criteria specified. To get additional phone numbers repeat the request.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSmsAvailablephonenumbersAsync

public Future<ApiResponse<SMSAvailablePhoneNumberEntityListing>> getRoutingSmsAvailablephonenumbersAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SMSAvailablePhoneNumberEntityListing>> callback)

Get a list of available phone numbers for SMS provisioning. This request will return up to 30 random phone numbers matching the criteria specified. To get additional phone numbers repeat the request.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSmsIdentityresolutionPhonenumberAsync

public Future<SmsIdentityResolutionConfig> getRoutingSmsIdentityresolutionPhonenumberAsync(GetRoutingSmsIdentityresolutionPhonenumberRequest request,
 AsyncApiCallback<SmsIdentityResolutionConfig> callback)

Get a SMS identity resolution settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSmsIdentityresolutionPhonenumberAsync

public Future<ApiResponse<SmsIdentityResolutionConfig>> getRoutingSmsIdentityresolutionPhonenumberAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SmsIdentityResolutionConfig>> callback)

Get a SMS identity resolution settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSmsPhonenumberAsync

public Future<SmsPhoneNumber> getRoutingSmsPhonenumberAsync(GetRoutingSmsPhonenumberRequest request,
 AsyncApiCallback<SmsPhoneNumber> callback)

Get a phone number provisioned for SMS. When no supported content profile is explicitly set on an MMS-capable phone number, the system uses the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. The \"SMS Default\" profile does not have an ID and cannot be modified. To customize media filtering, create and assign a custom supported content profile using the PATCH endpoint.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSmsPhonenumberAsync

public Future<ApiResponse<SmsPhoneNumber>> getRoutingSmsPhonenumberAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SmsPhoneNumber>> callback)

Get a phone number provisioned for SMS. When no supported content profile is explicitly set on an MMS-capable phone number, the system uses the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. The \"SMS Default\" profile does not have an ID and cannot be modified. To customize media filtering, create and assign a custom supported content profile using the PATCH endpoint.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSmsPhonenumbersAsync

public Future<SmsPhoneNumberEntityListing> getRoutingSmsPhonenumbersAsync(GetRoutingSmsPhonenumbersRequest request,
 AsyncApiCallback<SmsPhoneNumberEntityListing> callback)

Get a list of provisioned phone numbers. When no supported content profile is explicitly set, the system uses the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. The \"SMS Default\" profile does not have an ID and cannot be modified. To customize media filtering, create and assign a custom supported content profile.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingSmsPhonenumbersAsync

public Future<ApiResponse<SmsPhoneNumberEntityListing>> getRoutingSmsPhonenumbersAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<SmsPhoneNumberEntityListing>> callback)

Get a list of provisioned phone numbers. When no supported content profile is explicitly set, the system uses the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. The \"SMS Default\" profile does not have an ID and cannot be modified. To customize media filtering, create and assign a custom supported content profile.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingUserDirectroutingbackupSettingsAsync

public Future<AgentDirectRoutingBackupSettings> getRoutingUserDirectroutingbackupSettingsAsync(GetRoutingUserDirectroutingbackupSettingsRequest request,
 AsyncApiCallback<AgentDirectRoutingBackupSettings> callback)

Get the user's Direct Routing Backup settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingUserDirectroutingbackupSettingsAsync

public Future<ApiResponse<AgentDirectRoutingBackupSettings>> getRoutingUserDirectroutingbackupSettingsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AgentDirectRoutingBackupSettings>> callback)

Get the user's Direct Routing Backup settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingUserUtilizationAsync

public Future<AgentMaxUtilizationResponse> getRoutingUserUtilizationAsync(GetRoutingUserUtilizationRequest request,
 AsyncApiCallback<AgentMaxUtilizationResponse> callback)

Get the user's max utilization settings. If not configured, the organization-wide default is returned.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingUserUtilizationAsync

public Future<ApiResponse<AgentMaxUtilizationResponse>> getRoutingUserUtilizationAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<AgentMaxUtilizationResponse>> callback)

Get the user's max utilization settings. If not configured, the organization-wide default is returned.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingUtilizationAsync

public Future<UtilizationResponse> getRoutingUtilizationAsync(GetRoutingUtilizationRequest request,
 AsyncApiCallback<UtilizationResponse> callback)

Get the organization-wide max utilization settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingUtilizationAsync

public Future<ApiResponse<UtilizationResponse>> getRoutingUtilizationAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<UtilizationResponse>> callback)

Get the organization-wide max utilization settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingUtilizationLabelAsync

public Future<UtilizationLabel> getRoutingUtilizationLabelAsync(GetRoutingUtilizationLabelRequest request,
 AsyncApiCallback<UtilizationLabel> callback)

Get details about this utilization label

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingUtilizationLabelAsync

public Future<ApiResponse<UtilizationLabel>> getRoutingUtilizationLabelAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<UtilizationLabel>> callback)

Get details about this utilization label

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingUtilizationLabelAgentsAsync

public Future<List<Object>> getRoutingUtilizationLabelAgentsAsync(GetRoutingUtilizationLabelAgentsRequest request,
 AsyncApiCallback<List<Object>> callback)

Get list of agent ids associated with a utilization label

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingUtilizationLabelAgentsAsync

public Future<ApiResponse<List<Object>>> getRoutingUtilizationLabelAgentsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<List<Object>>> callback)

Get list of agent ids associated with a utilization label

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingUtilizationLabelsAsync

public Future<UtilizationLabelEntityListing> getRoutingUtilizationLabelsAsync(GetRoutingUtilizationLabelsRequest request,
 AsyncApiCallback<UtilizationLabelEntityListing> callback)

Get list of utilization labels

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingUtilizationLabelsAsync

public Future<ApiResponse<UtilizationLabelEntityListing>> getRoutingUtilizationLabelsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<UtilizationLabelEntityListing>> callback)

Get list of utilization labels

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingWrapupcodeAsync

public Future<WrapupCode> getRoutingWrapupcodeAsync(GetRoutingWrapupcodeRequest request,
 AsyncApiCallback<WrapupCode> callback)

Get details about this wrap-up code.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingWrapupcodeAsync

public Future<ApiResponse<WrapupCode>> getRoutingWrapupcodeAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<WrapupCode>> callback)

Get details about this wrap-up code.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingWrapupcodesAsync

public Future<WrapupCodeEntityListing> getRoutingWrapupcodesAsync(GetRoutingWrapupcodesRequest request,
 AsyncApiCallback<WrapupCodeEntityListing> callback)

Get list of wrapup codes.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingWrapupcodesAsync

public Future<ApiResponse<WrapupCodeEntityListing>> getRoutingWrapupcodesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<WrapupCodeEntityListing>> callback)

Get list of wrapup codes.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingWrapupcodesDivisionviewAsync

public Future<WrapupCode> getRoutingWrapupcodesDivisionviewAsync(GetRoutingWrapupcodesDivisionviewRequest request,
 AsyncApiCallback<WrapupCode> callback)

Get a simplified wrap-up code.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingWrapupcodesDivisionviewAsync

public Future<ApiResponse<WrapupCode>> getRoutingWrapupcodesDivisionviewAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<WrapupCode>> callback)

Get a simplified wrap-up code.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingWrapupcodesDivisionviewsAsync

public Future<WrapupCodeEntityListing> getRoutingWrapupcodesDivisionviewsAsync(GetRoutingWrapupcodesDivisionviewsRequest request,
 AsyncApiCallback<WrapupCodeEntityListing> callback)

Get a paged listing of simplified wrapup code objects, filterable by name, wrapup code ID(s), or division ID(s). Specifying both name and ID parameters is not supported.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getRoutingWrapupcodesDivisionviewsAsync

public Future<ApiResponse<WrapupCodeEntityListing>> getRoutingWrapupcodesDivisionviewsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<WrapupCodeEntityListing>> callback)

Get a paged listing of simplified wrapup code objects, filterable by name, wrapup code ID(s), or division ID(s). Specifying both name and ID parameters is not supported.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getUserQueuesAsync

public Future<UserQueueEntityListing> getUserQueuesAsync(GetUserQueuesRequest request,
 AsyncApiCallback<UserQueueEntityListing> callback)

Get queues for user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getUserQueuesAsync

public Future<ApiResponse<UserQueueEntityListing>> getUserQueuesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<UserQueueEntityListing>> callback)

Get queues for user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getUserRoutinglanguagesAsync

public Future<UserLanguageEntityListing> getUserRoutinglanguagesAsync(GetUserRoutinglanguagesRequest request,
 AsyncApiCallback<UserLanguageEntityListing> callback)

List routing languages assigned to a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getUserRoutinglanguagesAsync

public Future<ApiResponse<UserLanguageEntityListing>> getUserRoutinglanguagesAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<UserLanguageEntityListing>> callback)

List routing languages assigned to a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getUserRoutingskillsAsync

public Future<UserSkillEntityListing> getUserRoutingskillsAsync(GetUserRoutingskillsRequest request,
 AsyncApiCallback<UserSkillEntityListing> callback)

List routing skills assigned to a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getUserRoutingskillsAsync

public Future<ApiResponse<UserSkillEntityListing>> getUserRoutingskillsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<UserSkillEntityListing>> callback)

List routing skills assigned to a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getUserSkillgroupsAsync

public Future<UserSkillGroupEntityListing> getUserSkillgroupsAsync(GetUserSkillgroupsRequest request,
 AsyncApiCallback<UserSkillGroupEntityListing> callback)

Get skill groups for a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

getUserSkillgroupsAsync

public Future<ApiResponse<UserSkillGroupEntityListing>> getUserSkillgroupsAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<UserSkillGroupEntityListing>> callback)

Get skill groups for a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingConversationAsync

public Future<RoutingConversationAttributesResponse> patchRoutingConversationAsync(PatchRoutingConversationRequest request,
 AsyncApiCallback<RoutingConversationAttributesResponse> callback)

Update attributes of an in-queue conversation Returns an object indicating the updated values of all settable attributes. Supported attributes: skillIds, skillExpression, languageId, and priority.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingConversationAsync

public Future<ApiResponse<RoutingConversationAttributesResponse>> patchRoutingConversationAsync(ApiRequest<RoutingConversationAttributesRequest> request,
 AsyncApiCallback<ApiResponse<RoutingConversationAttributesResponse>> callback)

Update attributes of an in-queue conversation Returns an object indicating the updated values of all settable attributes. Supported attributes: skillIds, skillExpression, languageId, and priority.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingEmailDomainAsync

public Future<InboundDomain> patchRoutingEmailDomainAsync(PatchRoutingEmailDomainRequest request,
 AsyncApiCallback<InboundDomain> callback)

Update domain settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingEmailDomainAsync

public Future<ApiResponse<InboundDomain>> patchRoutingEmailDomainAsync(ApiRequest<InboundDomainPatchRequest> request,
 AsyncApiCallback<ApiResponse<InboundDomain>> callback)

Update domain settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingEmailDomainValidateAsync

public Future<InboundDomain> patchRoutingEmailDomainValidateAsync(PatchRoutingEmailDomainValidateRequest request,
 AsyncApiCallback<InboundDomain> callback)

Validate domain settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingEmailDomainValidateAsync

public Future<ApiResponse<InboundDomain>> patchRoutingEmailDomainValidateAsync(ApiRequest<InboundDomainPatchRequest> request,
 AsyncApiCallback<ApiResponse<InboundDomain>> callback)

Validate domain settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingEmailOutboundDomainAsync

public Future<OutboundDomain> patchRoutingEmailOutboundDomainAsync(PatchRoutingEmailOutboundDomainRequest request,
 AsyncApiCallback<OutboundDomain> callback)

Update configurable settings for an email domain, such as changing the sending method (e.g., to or from SMTP).

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingEmailOutboundDomainAsync

public Future<ApiResponse<OutboundDomain>> patchRoutingEmailOutboundDomainAsync(ApiRequest<OutboundDomainPatchRequest> request,
 AsyncApiCallback<ApiResponse<OutboundDomain>> callback)

Update configurable settings for an email domain, such as changing the sending method (e.g., to or from SMTP).

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingEmailSettingEmailSettingIdAsync

public Future<EmailSetting> patchRoutingEmailSettingEmailSettingIdAsync(PatchRoutingEmailSettingEmailSettingIdRequest request,
 AsyncApiCallback<EmailSetting> callback)

Update an email setting. Modifies the settings for email setting

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingEmailSettingEmailSettingIdAsync

public Future<ApiResponse<EmailSetting>> patchRoutingEmailSettingEmailSettingIdAsync(ApiRequest<EmailSetting> request,
 AsyncApiCallback<ApiResponse<EmailSetting>> callback)

Update an email setting. Modifies the settings for email setting

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingPredictorAsync

public Future<Predictor> patchRoutingPredictorAsync(PatchRoutingPredictorRequest request,
 AsyncApiCallback<Predictor> callback)

Update single predictor.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingPredictorAsync

public Future<ApiResponse<Predictor>> patchRoutingPredictorAsync(ApiRequest<PatchPredictorRequest> request,
 AsyncApiCallback<ApiResponse<Predictor>> callback)

Update single predictor.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingPredictorsKeyperformanceindicatorAsync

public Future<KeyPerformanceIndicator> patchRoutingPredictorsKeyperformanceindicatorAsync(PatchRoutingPredictorsKeyperformanceindicatorRequest request,
 AsyncApiCallback<KeyPerformanceIndicator> callback)

Update a custom Key Performance Indicator. patchRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingPredictorsKeyperformanceindicatorAsync

public Future<ApiResponse<KeyPerformanceIndicator>> patchRoutingPredictorsKeyperformanceindicatorAsync(ApiRequest<UpdateKpiRequest> request,
 AsyncApiCallback<ApiResponse<KeyPerformanceIndicator>> callback)

Update a custom Key Performance Indicator. patchRoutingPredictorsKeyperformanceindicator is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingQueueMemberAsync

public Future<Void> patchRoutingQueueMemberAsync(PatchRoutingQueueMemberRequest request,
 AsyncApiCallback<Void> callback)

Update the ring number OR joined status for a queue member.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingQueueMemberAsync

public Future<ApiResponse<Void>> patchRoutingQueueMemberAsync(ApiRequest<QueueMember> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update the ring number OR joined status for a queue member.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingQueueMembersAsync

public Future<QueueMemberEntityListing> patchRoutingQueueMembersAsync(PatchRoutingQueueMembersRequest request,
 AsyncApiCallback<QueueMemberEntityListing> callback)

Join or unjoin a set of up to 100 users for a queue Users can only be joined to queues where they have membership. Non-member user-queue pairs in the request will be disregarded. Note: This operation is processed asynchronously and the response data may not reflect the final state. Changes may take time to propagate. Query the GET endpoint after a delay to retrieve the current membership status.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingQueueMembersAsync

public Future<ApiResponse<QueueMemberEntityListing>> patchRoutingQueueMembersAsync(ApiRequest<List<QueueMember>> request,
 AsyncApiCallback<ApiResponse<QueueMemberEntityListing>> callback)

Join or unjoin a set of up to 100 users for a queue Users can only be joined to queues where they have membership. Non-member user-queue pairs in the request will be disregarded. Note: This operation is processed asynchronously and the response data may not reflect the final state. Changes may take time to propagate. Query the GET endpoint after a delay to retrieve the current membership status.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingQueueUserAsync

public Future<Void> patchRoutingQueueUserAsync(PatchRoutingQueueUserRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

DEPRECATED: use PATCH /routing/queues/{queueId}/members/{memberId}. Update the ring number OR joined status for a User in a Queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingQueueUserAsync

public Future<ApiResponse<Void>> patchRoutingQueueUserAsync(ApiRequest<QueueMember> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

DEPRECATED: use PATCH /routing/queues/{queueId}/members/{memberId}. Update the ring number OR joined status for a User in a Queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingQueueUsersAsync

public Future<QueueMemberEntityListingV1> patchRoutingQueueUsersAsync(PatchRoutingQueueUsersRequest request,
 AsyncApiCallback<QueueMemberEntityListingV1> callback)

Deprecated.

DEPRECATED: use PATCH /routing/queues/{queueId}/members. Join or unjoin a set of users for a queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingQueueUsersAsync

public Future<ApiResponse<QueueMemberEntityListingV1>> patchRoutingQueueUsersAsync(ApiRequest<List<QueueMember>> request,
 AsyncApiCallback<ApiResponse<QueueMemberEntityListingV1>> callback)

Deprecated.

DEPRECATED: use PATCH /routing/queues/{queueId}/members. Join or unjoin a set of users for a queue.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingSettingsContactcenterAsync

public Future<Void> patchRoutingSettingsContactcenterAsync(PatchRoutingSettingsContactcenterRequest request,
 AsyncApiCallback<Void> callback)

Update Contact Center Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingSettingsContactcenterAsync

public Future<ApiResponse<Void>> patchRoutingSettingsContactcenterAsync(ApiRequest<ContactCenterSettings> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Update Contact Center Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingSettingsTranscriptionAsync

public Future<TranscriptionSettings> patchRoutingSettingsTranscriptionAsync(PatchRoutingSettingsTranscriptionRequest request,
 AsyncApiCallback<TranscriptionSettings> callback)

Patch Transcription Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingSettingsTranscriptionAsync

public Future<ApiResponse<TranscriptionSettings>> patchRoutingSettingsTranscriptionAsync(ApiRequest<TranscriptionSettings> request,
 AsyncApiCallback<ApiResponse<TranscriptionSettings>> callback)

Patch Transcription Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingSkillAsync

public Future<RoutingSkill> patchRoutingSkillAsync(PatchRoutingSkillRequest request,
 AsyncApiCallback<RoutingSkill> callback)

Update Routing Skill Division

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingSkillAsync

public Future<ApiResponse<RoutingSkill>> patchRoutingSkillAsync(ApiRequest<UpdateSkillDivisionRequest> request,
 AsyncApiCallback<ApiResponse<RoutingSkill>> callback)

Update Routing Skill Division

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingSkillgroupAsync

public Future<SkillGroup> patchRoutingSkillgroupAsync(PatchRoutingSkillgroupRequest request,
 AsyncApiCallback<SkillGroup> callback)

Update skill group definition

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingSkillgroupAsync

public Future<ApiResponse<SkillGroup>> patchRoutingSkillgroupAsync(ApiRequest<SkillGroup> request,
 AsyncApiCallback<ApiResponse<SkillGroup>> callback)

Update skill group definition

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingSmsPhonenumberAsync

public Future<SmsPhoneNumber> patchRoutingSmsPhonenumberAsync(PatchRoutingSmsPhonenumberRequest request,
 AsyncApiCallback<SmsPhoneNumber> callback)

Update a phone number provisioned for SMS. Use this endpoint to assign a custom supported content profile to an MMS-capable phone number. If no supported content profile is set, the phone number uses the \"SMS Default\" profile, which allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. To customize media filtering, provide a supported content profile ID in the request body.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchRoutingSmsPhonenumberAsync

public Future<ApiResponse<SmsPhoneNumber>> patchRoutingSmsPhonenumberAsync(ApiRequest<SmsPhoneNumberPatchRequest> request,
 AsyncApiCallback<ApiResponse<SmsPhoneNumber>> callback)

Update a phone number provisioned for SMS. Use this endpoint to assign a custom supported content profile to an MMS-capable phone number. If no supported content profile is set, the phone number uses the \"SMS Default\" profile, which allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. To customize media filtering, provide a supported content profile ID in the request body.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchUserQueueAsync

public Future<UserQueue> patchUserQueueAsync(PatchUserQueueRequest request,
 AsyncApiCallback<UserQueue> callback)

Join or unjoin a queue for a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchUserQueueAsync

public Future<ApiResponse<UserQueue>> patchUserQueueAsync(ApiRequest<UserQueue> request,
 AsyncApiCallback<ApiResponse<UserQueue>> callback)

Join or unjoin a queue for a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchUserQueuesAsync

public Future<UserQueueEntityListing> patchUserQueuesAsync(PatchUserQueuesRequest request,
 AsyncApiCallback<UserQueueEntityListing> callback)

Join or unjoin a set of queues for a user Users can only be joined to queues where they have membership. Non-member user-queue pairs in the request will be disregarded. Note: This operation is processed asynchronously and the response data may not reflect the final state. Changes may take time to propagate. Query the GET endpoint after a delay to retrieve the current membership status.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchUserQueuesAsync

public Future<ApiResponse<UserQueueEntityListing>> patchUserQueuesAsync(ApiRequest<List<UserQueue>> request,
 AsyncApiCallback<ApiResponse<UserQueueEntityListing>> callback)

Join or unjoin a set of queues for a user Users can only be joined to queues where they have membership. Non-member user-queue pairs in the request will be disregarded. Note: This operation is processed asynchronously and the response data may not reflect the final state. Changes may take time to propagate. Query the GET endpoint after a delay to retrieve the current membership status.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchUserRoutinglanguageAsync

public Future<UserRoutingLanguage> patchUserRoutinglanguageAsync(PatchUserRoutinglanguageRequest request,
 AsyncApiCallback<UserRoutingLanguage> callback)

Update an assigned routing language's proficiency

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchUserRoutinglanguageAsync

public Future<ApiResponse<UserRoutingLanguage>> patchUserRoutinglanguageAsync(ApiRequest<UserRoutingLanguage> request,
 AsyncApiCallback<ApiResponse<UserRoutingLanguage>> callback)

Update an assigned routing language's proficiency

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchUserRoutinglanguagesBulkAsync

public Future<UserLanguageEntityListing> patchUserRoutinglanguagesBulkAsync(PatchUserRoutinglanguagesBulkRequest request,
 AsyncApiCallback<UserLanguageEntityListing> callback)

Assign multiple routing languages to a user. Max 50 routing languages in request body

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchUserRoutinglanguagesBulkAsync

public Future<ApiResponse<UserLanguageEntityListing>> patchUserRoutinglanguagesBulkAsync(ApiRequest<List<UserRoutingLanguagePost>> request,
 AsyncApiCallback<ApiResponse<UserLanguageEntityListing>> callback)

Assign multiple routing languages to a user. Max 50 routing languages in request body

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchUserRoutingskillsBulkAsync

public Future<UserSkillEntityListing> patchUserRoutingskillsBulkAsync(PatchUserRoutingskillsBulkRequest request,
 AsyncApiCallback<UserSkillEntityListing> callback)

Assign multiple routing skills to a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

patchUserRoutingskillsBulkAsync

public Future<ApiResponse<UserSkillEntityListing>> patchUserRoutingskillsBulkAsync(ApiRequest<List<UserRoutingSkillPost>> request,
 AsyncApiCallback<ApiResponse<UserSkillEntityListing>> callback)

Assign multiple routing skills to a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsQueuesObservationsQueryAsync

public Future<QueueObservationQueryResponse> postAnalyticsQueuesObservationsQueryAsync(PostAnalyticsQueuesObservationsQueryRequest request,
 AsyncApiCallback<QueueObservationQueryResponse> callback)

Query for queue observations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsQueuesObservationsQueryAsync

public Future<ApiResponse<QueueObservationQueryResponse>> postAnalyticsQueuesObservationsQueryAsync(ApiRequest<QueueObservationQuery> request,
 AsyncApiCallback<ApiResponse<QueueObservationQueryResponse>> callback)

Query for queue observations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsRoutingActivityQueryAsync

public Future<RoutingActivityResponse> postAnalyticsRoutingActivityQueryAsync(PostAnalyticsRoutingActivityQueryRequest request,
 AsyncApiCallback<RoutingActivityResponse> callback)

Query for user activity observations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postAnalyticsRoutingActivityQueryAsync

public Future<ApiResponse<RoutingActivityResponse>> postAnalyticsRoutingActivityQueryAsync(ApiRequest<RoutingActivityQuery> request,
 AsyncApiCallback<ApiResponse<RoutingActivityResponse>> callback)

Query for user activity observations

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingAssessmentsAsync

public Future<BenefitAssessment> postRoutingAssessmentsAsync(PostRoutingAssessmentsRequest request,
 AsyncApiCallback<BenefitAssessment> callback)

Create a benefit assessment.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingAssessmentsAsync

public Future<ApiResponse<BenefitAssessment>> postRoutingAssessmentsAsync(ApiRequest<CreateBenefitAssessmentRequest> request,
 AsyncApiCallback<ApiResponse<BenefitAssessment>> callback)

Create a benefit assessment.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingAssessmentsJobsAsync

public Future<BenefitAssessmentJob> postRoutingAssessmentsJobsAsync(PostRoutingAssessmentsJobsRequest request,
 AsyncApiCallback<BenefitAssessmentJob> callback)

Create a benefit assessment job.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingAssessmentsJobsAsync

public Future<ApiResponse<BenefitAssessmentJob>> postRoutingAssessmentsJobsAsync(ApiRequest<CreateBenefitAssessmentJobRequest> request,
 AsyncApiCallback<ApiResponse<BenefitAssessmentJob>> callback)

Create a benefit assessment job.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailDomainDkimAsync

public Future<VerificationResult> postRoutingEmailDomainDkimAsync(PostRoutingEmailDomainDkimRequest request,
 AsyncApiCallback<VerificationResult> callback)

Restart domain dkim

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailDomainDkimAsync

public Future<ApiResponse<VerificationResult>> postRoutingEmailDomainDkimAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<VerificationResult>> callback)

Restart domain dkim

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailDomainMailfromAsync

public Future<MailFromResult> postRoutingEmailDomainMailfromAsync(PostRoutingEmailDomainMailfromRequest request,
 AsyncApiCallback<MailFromResult> callback)

Set domain mail from settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailDomainMailfromAsync

public Future<ApiResponse<MailFromResult>> postRoutingEmailDomainMailfromAsync(ApiRequest<MailFromResult> request,
 AsyncApiCallback<ApiResponse<MailFromResult>> callback)

Set domain mail from settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailDomainRoutesAsync

public Future<InboundRoute> postRoutingEmailDomainRoutesAsync(PostRoutingEmailDomainRoutesRequest request,
 AsyncApiCallback<InboundRoute> callback)

Create a route

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailDomainRoutesAsync

public Future<ApiResponse<InboundRoute>> postRoutingEmailDomainRoutesAsync(ApiRequest<InboundRoute> request,
 AsyncApiCallback<ApiResponse<InboundRoute>> callback)

Create a route

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailDomainTestconnectionAsync

public Future<TestMessage> postRoutingEmailDomainTestconnectionAsync(PostRoutingEmailDomainTestconnectionRequest request,
 AsyncApiCallback<TestMessage> callback)

Tests the custom SMTP server integration connection set on this ACD domain The request body is optional. If omitted, this endpoint will just test the connection of the Custom SMTP Server used by the ACD domain. If the body is specified, there will be an attempt to send an email message to the server.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailDomainTestconnectionAsync

public Future<ApiResponse<TestMessage>> postRoutingEmailDomainTestconnectionAsync(ApiRequest<TestMessage> request,
 AsyncApiCallback<ApiResponse<TestMessage>> callback)

Tests the custom SMTP server integration connection set on this ACD domain The request body is optional. If omitted, this endpoint will just test the connection of the Custom SMTP Server used by the ACD domain. If the body is specified, there will be an attempt to send an email message to the server.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailDomainVerificationAsync

public Future<VerificationResult> postRoutingEmailDomainVerificationAsync(PostRoutingEmailDomainVerificationRequest request,
 AsyncApiCallback<VerificationResult> callback)

Restart domain verification

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailDomainVerificationAsync

public Future<ApiResponse<VerificationResult>> postRoutingEmailDomainVerificationAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<VerificationResult>> callback)

Restart domain verification

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailDomainsAsync

public Future<InboundDomain> postRoutingEmailDomainsAsync(PostRoutingEmailDomainsRequest request,
 AsyncApiCallback<InboundDomain> callback)

Create a domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailDomainsAsync

public Future<ApiResponse<InboundDomain>> postRoutingEmailDomainsAsync(ApiRequest<InboundDomainCreateRequest> request,
 AsyncApiCallback<ApiResponse<InboundDomain>> callback)

Create a domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailOutboundDomainTestconnectionAsync

public Future<TestMessage> postRoutingEmailOutboundDomainTestconnectionAsync(PostRoutingEmailOutboundDomainTestconnectionRequest request,
 AsyncApiCallback<TestMessage> callback)

Tests the custom SMTP server integration connection set on this outbound domain The request body is optional. If omitted, this endpoint will just test the connection of the Custom SMTP Server for the outbound domain. If the body is specified, there will be an attempt to send an email message to the server.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailOutboundDomainTestconnectionAsync

public Future<ApiResponse<TestMessage>> postRoutingEmailOutboundDomainTestconnectionAsync(ApiRequest<TestMessage> request,
 AsyncApiCallback<ApiResponse<TestMessage>> callback)

Tests the custom SMTP server integration connection set on this outbound domain The request body is optional. If omitted, this endpoint will just test the connection of the Custom SMTP Server for the outbound domain. If the body is specified, there will be an attempt to send an email message to the server.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailOutboundDomainsAsync

public Future<EmailOutboundDomainResult> postRoutingEmailOutboundDomainsAsync(PostRoutingEmailOutboundDomainsRequest request,
 AsyncApiCallback<EmailOutboundDomainResult> callback)

Create a domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailOutboundDomainsAsync

public Future<ApiResponse<EmailOutboundDomainResult>> postRoutingEmailOutboundDomainsAsync(ApiRequest<OutboundDomainCreateRequest> request,
 AsyncApiCallback<ApiResponse<EmailOutboundDomainResult>> callback)

Create a domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailOutboundDomainsSimulatedAsync

public Future<EmailOutboundDomainResult> postRoutingEmailOutboundDomainsSimulatedAsync(PostRoutingEmailOutboundDomainsSimulatedRequest request,
 AsyncApiCallback<EmailOutboundDomainResult> callback)

Create a simulated domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailOutboundDomainsSimulatedAsync

public Future<ApiResponse<EmailOutboundDomainResult>> postRoutingEmailOutboundDomainsSimulatedAsync(ApiRequest<OutboundDomainCreateRequest> request,
 AsyncApiCallback<ApiResponse<EmailOutboundDomainResult>> callback)

Create a simulated domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailSettingAsync

public Future<EmailSetting> postRoutingEmailSettingAsync(PostRoutingEmailSettingRequest request,
 AsyncApiCallback<EmailSetting> callback)

Create a new email setting. Used to define various settings, that can then be associated with email domains

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingEmailSettingAsync

public Future<ApiResponse<EmailSetting>> postRoutingEmailSettingAsync(ApiRequest<EmailSetting> request,
 AsyncApiCallback<ApiResponse<EmailSetting>> callback)

Create a new email setting. Used to define various settings, that can then be associated with email domains

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingLanguagesAsync

public Future<Language> postRoutingLanguagesAsync(PostRoutingLanguagesRequest request,
 AsyncApiCallback<Language> callback)

Create Language

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingLanguagesAsync

public Future<ApiResponse<Language>> postRoutingLanguagesAsync(ApiRequest<Language> request,
 AsyncApiCallback<ApiResponse<Language>> callback)

Create Language

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingPredictorsAsync

public Future<Predictor> postRoutingPredictorsAsync(PostRoutingPredictorsRequest request,
 AsyncApiCallback<Predictor> callback)

Create a predictor.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingPredictorsAsync

public Future<ApiResponse<Predictor>> postRoutingPredictorsAsync(ApiRequest<CreatePredictorRequest> request,
 AsyncApiCallback<ApiResponse<Predictor>> callback)

Create a predictor.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingPredictorsKeyperformanceindicatorsAsync

public Future<KeyPerformanceIndicator> postRoutingPredictorsKeyperformanceindicatorsAsync(PostRoutingPredictorsKeyperformanceindicatorsRequest request,
 AsyncApiCallback<KeyPerformanceIndicator> callback)

Create a custom Key Performance Indicator. postRoutingPredictorsKeyperformanceindicators is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingPredictorsKeyperformanceindicatorsAsync

public Future<ApiResponse<KeyPerformanceIndicator>> postRoutingPredictorsKeyperformanceindicatorsAsync(ApiRequest<CreateKpiRequest> request,
 AsyncApiCallback<ApiResponse<KeyPerformanceIndicator>> callback)

Create a custom Key Performance Indicator. postRoutingPredictorsKeyperformanceindicators is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingQueueMembersAsync

public Future<Void> postRoutingQueueMembersAsync(PostRoutingQueueMembersRequest request,
 AsyncApiCallback<Void> callback)

Bulk add or delete up to 100 queue members

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingQueueMembersAsync

public Future<ApiResponse<Void>> postRoutingQueueMembersAsync(ApiRequest<List<WritableEntity>> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Bulk add or delete up to 100 queue members

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingQueueUsersAsync

public Future<Void> postRoutingQueueUsersAsync(PostRoutingQueueUsersRequest request,
 AsyncApiCallback<Void> callback)

Deprecated.

DEPRECATED: use POST /routing/queues/{queueId}/members. Bulk add or delete up to 100 queue members.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingQueueUsersAsync

public Future<ApiResponse<Void>> postRoutingQueueUsersAsync(ApiRequest<List<WritableEntity>> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Deprecated.

DEPRECATED: use POST /routing/queues/{queueId}/members. Bulk add or delete up to 100 queue members.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingQueueWrapupcodesAsync

public Future<List<WrapupCode>> postRoutingQueueWrapupcodesAsync(PostRoutingQueueWrapupcodesRequest request,
 AsyncApiCallback<List<WrapupCode>> callback)

Add up to 100 wrap-up codes to a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingQueueWrapupcodesAsync

public Future<ApiResponse<List<WrapupCode>>> postRoutingQueueWrapupcodesAsync(ApiRequest<List<WrapUpCodeReference>> request,
 AsyncApiCallback<ApiResponse<List<WrapupCode>>> callback)

Add up to 100 wrap-up codes to a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingQueuesAsync

public Future<Queue> postRoutingQueuesAsync(PostRoutingQueuesRequest request,
 AsyncApiCallback<Queue> callback)

Create a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingQueuesAsync

public Future<ApiResponse<Queue>> postRoutingQueuesAsync(ApiRequest<CreateQueueRequest> request,
 AsyncApiCallback<ApiResponse<Queue>> callback)

Create a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSkillexpressionsValidateAsync

public Future<SkillExpressionValidationResult> postRoutingSkillexpressionsValidateAsync(PostRoutingSkillexpressionsValidateRequest request,
 AsyncApiCallback<SkillExpressionValidationResult> callback)

Validate and normalize a skill expression

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSkillexpressionsValidateAsync

public Future<ApiResponse<SkillExpressionValidationResult>> postRoutingSkillexpressionsValidateAsync(ApiRequest<SkillExpressionData> request,
 AsyncApiCallback<ApiResponse<SkillExpressionValidationResult>> callback)

Validate and normalize a skill expression

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSkillgroupMembersDivisionsAsync

public Future<Void> postRoutingSkillgroupMembersDivisionsAsync(PostRoutingSkillgroupMembersDivisionsRequest request,
 AsyncApiCallback<Void> callback)

Add or remove member divisions for this skill group.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSkillgroupMembersDivisionsAsync

public Future<ApiResponse<Void>> postRoutingSkillgroupMembersDivisionsAsync(ApiRequest<SkillGroupMemberDivisions> request,
 AsyncApiCallback<ApiResponse<Void>> callback)

Add or remove member divisions for this skill group.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSkillgroupsAsync

public Future<SkillGroupWithMemberDivisions> postRoutingSkillgroupsAsync(PostRoutingSkillgroupsRequest request,
 AsyncApiCallback<SkillGroupWithMemberDivisions> callback)

Create a skill group

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSkillgroupsAsync

public Future<ApiResponse<SkillGroupWithMemberDivisions>> postRoutingSkillgroupsAsync(ApiRequest<SkillGroupWithMemberDivisions> request,
 AsyncApiCallback<ApiResponse<SkillGroupWithMemberDivisions>> callback)

Create a skill group

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSkillsAsync

public Future<RoutingSkill> postRoutingSkillsAsync(PostRoutingSkillsRequest request,
 AsyncApiCallback<RoutingSkill> callback)

Create Skill

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSkillsAsync

public Future<ApiResponse<RoutingSkill>> postRoutingSkillsAsync(ApiRequest<CreateRoutingSkill> request,
 AsyncApiCallback<ApiResponse<RoutingSkill>> callback)

Create Skill

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSmsAddressesAsync

public Future<SmsAddress> postRoutingSmsAddressesAsync(PostRoutingSmsAddressesRequest request,
 AsyncApiCallback<SmsAddress> callback)

Provision an Address for SMS

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSmsAddressesAsync

public Future<ApiResponse<SmsAddress>> postRoutingSmsAddressesAsync(ApiRequest<SmsAddressProvision> request,
 AsyncApiCallback<ApiResponse<SmsAddress>> callback)

Provision an Address for SMS

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSmsPhonenumbersAsync

public Future<SmsPhoneNumber> postRoutingSmsPhonenumbersAsync(PostRoutingSmsPhonenumbersRequest request,
 AsyncApiCallback<SmsPhoneNumber> callback)

Provision a phone number for SMS When provisioning an MMS-capable phone number, if no supported content profile is specified in the request, the system automatically assigns the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. To use custom media filtering, specify a supported content profile ID in the request body.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSmsPhonenumbersAsync

public Future<ApiResponse<SmsPhoneNumber>> postRoutingSmsPhonenumbersAsync(ApiRequest<SmsPhoneNumberProvision> request,
 AsyncApiCallback<ApiResponse<SmsPhoneNumber>> callback)

Provision a phone number for SMS When provisioning an MMS-capable phone number, if no supported content profile is specified in the request, the system automatically assigns the \"SMS Default\" profile. This default profile allows all media types (*\\/\\*) for inbound messages and specific image types (image/gif, image/jpeg, image/png) for outbound messages. To use custom media filtering, specify a supported content profile ID in the request body.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSmsPhonenumbersAlphanumericAsync

public Future<SmsPhoneNumber> postRoutingSmsPhonenumbersAlphanumericAsync(PostRoutingSmsPhonenumbersAlphanumericRequest request,
 AsyncApiCallback<SmsPhoneNumber> callback)

Provision an alphanumeric number for SMS postRoutingSmsPhonenumbersAlphanumeric is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSmsPhonenumbersAlphanumericAsync

public Future<ApiResponse<SmsPhoneNumber>> postRoutingSmsPhonenumbersAlphanumericAsync(ApiRequest<SmsAlphanumericProvision> request,
 AsyncApiCallback<ApiResponse<SmsPhoneNumber>> callback)

Provision an alphanumeric number for SMS postRoutingSmsPhonenumbersAlphanumeric is a preview method and is subject to both breaking and non-breaking changes at any time without notice

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSmsPhonenumbersImportAsync

public Future<SmsPhoneNumber> postRoutingSmsPhonenumbersImportAsync(PostRoutingSmsPhonenumbersImportRequest request,
 AsyncApiCallback<SmsPhoneNumber> callback)

Imports a phone number for SMS

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingSmsPhonenumbersImportAsync

public Future<ApiResponse<SmsPhoneNumber>> postRoutingSmsPhonenumbersImportAsync(ApiRequest<SmsPhoneNumberImport> request,
 AsyncApiCallback<ApiResponse<SmsPhoneNumber>> callback)

Imports a phone number for SMS

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingUtilizationLabelsAsync

public Future<UtilizationLabel> postRoutingUtilizationLabelsAsync(PostRoutingUtilizationLabelsRequest request,
 AsyncApiCallback<UtilizationLabel> callback)

Create a utilization label

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingUtilizationLabelsAsync

public Future<ApiResponse<UtilizationLabel>> postRoutingUtilizationLabelsAsync(ApiRequest<CreateUtilizationLabelRequest> request,
 AsyncApiCallback<ApiResponse<UtilizationLabel>> callback)

Create a utilization label

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingWrapupcodesAsync

public Future<WrapupCode> postRoutingWrapupcodesAsync(PostRoutingWrapupcodesRequest request,
 AsyncApiCallback<WrapupCode> callback)

Create a wrap-up code

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postRoutingWrapupcodesAsync

public Future<ApiResponse<WrapupCode>> postRoutingWrapupcodesAsync(ApiRequest<WrapupCodeRequest> request,
 AsyncApiCallback<ApiResponse<WrapupCode>> callback)

Create a wrap-up code

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postUserRoutinglanguagesAsync

public Future<UserRoutingLanguage> postUserRoutinglanguagesAsync(PostUserRoutinglanguagesRequest request,
 AsyncApiCallback<UserRoutingLanguage> callback)

Assign a routing language to a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postUserRoutinglanguagesAsync

public Future<ApiResponse<UserRoutingLanguage>> postUserRoutinglanguagesAsync(ApiRequest<UserRoutingLanguagePost> request,
 AsyncApiCallback<ApiResponse<UserRoutingLanguage>> callback)

Assign a routing language to a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postUserRoutingskillsAsync

public Future<UserRoutingSkill> postUserRoutingskillsAsync(PostUserRoutingskillsRequest request,
 AsyncApiCallback<UserRoutingSkill> callback)

Assign a routing skill to a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

postUserRoutingskillsAsync

public Future<ApiResponse<UserRoutingSkill>> postUserRoutingskillsAsync(ApiRequest<UserRoutingSkillPost> request,
 AsyncApiCallback<ApiResponse<UserRoutingSkill>> callback)

Assign a routing skill to a user

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingDirectroutingbackupSettingsMeAsync

public Future<AgentDirectRoutingBackupSettings> putRoutingDirectroutingbackupSettingsMeAsync(PutRoutingDirectroutingbackupSettingsMeRequest request,
 AsyncApiCallback<AgentDirectRoutingBackupSettings> callback)

Update the user's Direct Routing Backup settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingDirectroutingbackupSettingsMeAsync

public Future<ApiResponse<AgentDirectRoutingBackupSettings>> putRoutingDirectroutingbackupSettingsMeAsync(ApiRequest<AgentDirectRoutingBackupSettings> request,
 AsyncApiCallback<ApiResponse<AgentDirectRoutingBackupSettings>> callback)

Update the user's Direct Routing Backup settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingEmailDomainRouteAsync

public Future<InboundRoute> putRoutingEmailDomainRouteAsync(PutRoutingEmailDomainRouteRequest request,
 AsyncApiCallback<InboundRoute> callback)

Update a route

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingEmailDomainRouteAsync

public Future<ApiResponse<InboundRoute>> putRoutingEmailDomainRouteAsync(ApiRequest<InboundRoute> request,
 AsyncApiCallback<ApiResponse<InboundRoute>> callback)

Update a route

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingEmailDomainRouteIdentityresolutionAsync

public Future<RouteIdentityResolutionConfig> putRoutingEmailDomainRouteIdentityresolutionAsync(PutRoutingEmailDomainRouteIdentityresolutionRequest request,
 AsyncApiCallback<RouteIdentityResolutionConfig> callback)

Update identity resolution settings for a route.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingEmailDomainRouteIdentityresolutionAsync

public Future<ApiResponse<RouteIdentityResolutionConfig>> putRoutingEmailDomainRouteIdentityresolutionAsync(ApiRequest<RouteIdentityResolutionConfig> request,
 AsyncApiCallback<ApiResponse<RouteIdentityResolutionConfig>> callback)

Update identity resolution settings for a route.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingEmailOutboundDomainActivationAsync

public Future<EmailOutboundDomainResult> putRoutingEmailOutboundDomainActivationAsync(PutRoutingEmailOutboundDomainActivationRequest request,
 AsyncApiCallback<EmailOutboundDomainResult> callback)

Request an activation status (cname + dkim) update of an outbound domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingEmailOutboundDomainActivationAsync

public Future<ApiResponse<EmailOutboundDomainResult>> putRoutingEmailOutboundDomainActivationAsync(ApiRequest<Void> request,
 AsyncApiCallback<ApiResponse<EmailOutboundDomainResult>> callback)

Request an activation status (cname + dkim) update of an outbound domain

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingMessageRecipientAsync

public Future<Recipient> putRoutingMessageRecipientAsync(PutRoutingMessageRecipientRequest request,
 AsyncApiCallback<Recipient> callback)

Update a recipient

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingMessageRecipientAsync

public Future<ApiResponse<Recipient>> putRoutingMessageRecipientAsync(ApiRequest<RecipientRequest> request,
 AsyncApiCallback<ApiResponse<Recipient>> callback)

Update a recipient

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingQueueAsync

public Future<Queue> putRoutingQueueAsync(PutRoutingQueueRequest request,
 AsyncApiCallback<Queue> callback)

Update a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingQueueAsync

public Future<ApiResponse<Queue>> putRoutingQueueAsync(ApiRequest<QueueRequest> request,
 AsyncApiCallback<ApiResponse<Queue>> callback)

Update a queue

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingQueueIdentityresolutionAsync

public Future<IdentityResolutionQueueConfig> putRoutingQueueIdentityresolutionAsync(PutRoutingQueueIdentityresolutionRequest request,
 AsyncApiCallback<IdentityResolutionQueueConfig> callback)

Update Queue IdentityResolution Settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingQueueIdentityresolutionAsync

public Future<ApiResponse<IdentityResolutionQueueConfig>> putRoutingQueueIdentityresolutionAsync(ApiRequest<IdentityResolutionQueueConfig> request,
 AsyncApiCallback<ApiResponse<IdentityResolutionQueueConfig>> callback)

Update Queue IdentityResolution Settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingSettingsAsync

public Future<RoutingSettings> putRoutingSettingsAsync(PutRoutingSettingsRequest request,
 AsyncApiCallback<RoutingSettings> callback)

Update an organization's routing settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingSettingsAsync

public Future<ApiResponse<RoutingSettings>> putRoutingSettingsAsync(ApiRequest<RoutingSettings> request,
 AsyncApiCallback<ApiResponse<RoutingSettings>> callback)

Update an organization's routing settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingSettingsTranscriptionAsync

public Future<TranscriptionSettings> putRoutingSettingsTranscriptionAsync(PutRoutingSettingsTranscriptionRequest request,
 AsyncApiCallback<TranscriptionSettings> callback)

Update Transcription Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingSettingsTranscriptionAsync

public Future<ApiResponse<TranscriptionSettings>> putRoutingSettingsTranscriptionAsync(ApiRequest<TranscriptionSettings> request,
 AsyncApiCallback<ApiResponse<TranscriptionSettings>> callback)

Update Transcription Settings

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingSmsIdentityresolutionPhonenumberAsync

public Future<SmsIdentityResolutionConfig> putRoutingSmsIdentityresolutionPhonenumberAsync(PutRoutingSmsIdentityresolutionPhonenumberRequest request,
 AsyncApiCallback<SmsIdentityResolutionConfig> callback)

Update an SMS identity resolution settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingSmsIdentityresolutionPhonenumberAsync

public Future<ApiResponse<SmsIdentityResolutionConfig>> putRoutingSmsIdentityresolutionPhonenumberAsync(ApiRequest<SmsIdentityResolutionConfig> request,
 AsyncApiCallback<ApiResponse<SmsIdentityResolutionConfig>> callback)

Update an SMS identity resolution settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingUserDirectroutingbackupSettingsAsync

public Future<AgentDirectRoutingBackupSettings> putRoutingUserDirectroutingbackupSettingsAsync(PutRoutingUserDirectroutingbackupSettingsRequest request,
 AsyncApiCallback<AgentDirectRoutingBackupSettings> callback)

Update the user's Direct Routing Backup settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingUserDirectroutingbackupSettingsAsync

public Future<ApiResponse<AgentDirectRoutingBackupSettings>> putRoutingUserDirectroutingbackupSettingsAsync(ApiRequest<AgentDirectRoutingBackupSettings> request,
 AsyncApiCallback<ApiResponse<AgentDirectRoutingBackupSettings>> callback)

Update the user's Direct Routing Backup settings.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingUserUtilizationAsync

public Future<AgentMaxUtilizationResponse> putRoutingUserUtilizationAsync(PutRoutingUserUtilizationRequest request,
 AsyncApiCallback<AgentMaxUtilizationResponse> callback)

Update the user's max utilization settings. Include only those media types requiring custom configuration. Any omitted media types will be set to the organization's default values.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingUserUtilizationAsync

public Future<ApiResponse<AgentMaxUtilizationResponse>> putRoutingUserUtilizationAsync(ApiRequest<UtilizationRequest> request,
 AsyncApiCallback<ApiResponse<AgentMaxUtilizationResponse>> callback)

Update the user's max utilization settings. Include only those media types requiring custom configuration. Any omitted media types will be set to the organization's default values.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingUtilizationAsync

public Future<UtilizationResponse> putRoutingUtilizationAsync(PutRoutingUtilizationRequest request,
 AsyncApiCallback<UtilizationResponse> callback)

Update the organization-wide max utilization settings. Include only those media types requiring custom configuration. Any omitted media types will be set to the system default values.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingUtilizationAsync

public Future<ApiResponse<UtilizationResponse>> putRoutingUtilizationAsync(ApiRequest<UtilizationRequest> request,
 AsyncApiCallback<ApiResponse<UtilizationResponse>> callback)

Update the organization-wide max utilization settings. Include only those media types requiring custom configuration. Any omitted media types will be set to the system default values.

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingUtilizationLabelAsync

public Future<UtilizationLabel> putRoutingUtilizationLabelAsync(PutRoutingUtilizationLabelRequest request,
 AsyncApiCallback<UtilizationLabel> callback)

Update a utilization label

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingUtilizationLabelAsync

public Future<ApiResponse<UtilizationLabel>> putRoutingUtilizationLabelAsync(ApiRequest<UpdateUtilizationLabelRequest> request,
 AsyncApiCallback<ApiResponse<UtilizationLabel>> callback)

Update a utilization label

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingWrapupcodeAsync

public Future<WrapupCode> putRoutingWrapupcodeAsync(PutRoutingWrapupcodeRequest request,
 AsyncApiCallback<WrapupCode> callback)

Update wrap-up code

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putRoutingWrapupcodeAsync

public Future<ApiResponse<WrapupCode>> putRoutingWrapupcodeAsync(ApiRequest<WrapupCodeRequest> request,
 AsyncApiCallback<ApiResponse<WrapupCode>> callback)

Update wrap-up code

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putUserRoutingskillAsync

public Future<UserRoutingSkill> putUserRoutingskillAsync(PutUserRoutingskillRequest request,
 AsyncApiCallback<UserRoutingSkill> callback)

Update an assigned routing skill's proficiency

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putUserRoutingskillAsync

public Future<ApiResponse<UserRoutingSkill>> putUserRoutingskillAsync(ApiRequest<UserRoutingSkill> request,
 AsyncApiCallback<ApiResponse<UserRoutingSkill>> callback)

Update an assigned routing skill's proficiency

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putUserRoutingskillsBulkAsync

public Future<UserSkillEntityListing> putUserRoutingskillsBulkAsync(PutUserRoutingskillsBulkRequest request,
 AsyncApiCallback<UserSkillEntityListing> callback)

Assign multiple routing skills to a user, replacing any current assignments

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed

putUserRoutingskillsBulkAsync

public Future<ApiResponse<UserSkillEntityListing>> putUserRoutingskillsBulkAsync(ApiRequest<List<UserRoutingSkillPost>> request,
 AsyncApiCallback<ApiResponse<UserSkillEntityListing>> callback)

Assign multiple routing skills to a user, replacing any current assignments

Parameters:

request - the request object

callback - the action to perform when the request is completed

Returns:

the future indication when the request has completed