Package com.mypurecloud.sdk.v2.model

Class AgentChecklistResponse

java.lang.Object

com.mypurecloud.sdk.v2.model.AgentChecklistResponse

All Implemented Interfaces:

Serializable

public class AgentChecklistResponse
extends Object
implements Serializable

AgentChecklistResponse

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	AgentChecklistResponse.DirectionEnum	Direction of the conversation.
static enum	AgentChecklistResponse.MediaTypeEnum	Media type.
static enum	AgentChecklistResponse.StatusEnum	The evaluation status of the checklist.

Constructor Summary

Constructors

Constructor	Description
AgentChecklistResponse()
AgentChecklistResponse(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
AgentChecklistResponse	activationTriggers(List<ActivationTrigger> activationTriggers)	List of triggers that activated this checklist.
AgentChecklistResponse	agentId(String agentId)	Agent ID.
AgentChecklistResponse	assistantId(String assistantId)	Assistant ID.
AgentChecklistResponse	checklistItems(List<ChecklistItem> checklistItems)	List of individual Checklist Items.
AgentChecklistResponse	direction(AgentChecklistResponse.DirectionEnum direction)	Direction of the conversation.
boolean	equals(Object o)
AgentChecklistResponse	errorCode(String errorCode)	Error code when success is false.
AgentChecklistResponse	errorMessage(String errorMessage)	Error message when success is false.
AgentChecklistResponse	evaluationFinalizedDate(Date evaluationFinalizedDate)	Date when the checklist was finalized.
AgentChecklistResponse	evaluationFinalizedWithAcwDate(Date evaluationFinalizedWithAcwDate)	Date when the checklist was finalized with ACW.
AgentChecklistResponse	evaluationLastModifiedDate(Date evaluationLastModifiedDate)	Date when the checklist was last modified.
AgentChecklistResponse	evaluationStartDate(Date evaluationStartDate)	Date when the checklist evaluation began.
AgentChecklistResponse	exitReason(String exitReason)	Exit reason provided at the time of finalizing the checklist.
List<ActivationTrigger>	getActivationTriggers()
String	getAgentId()
String	getAssistantId()
List<ChecklistItem>	getChecklistItems()
AgentChecklistResponse.DirectionEnum	getDirection()
String	getErrorCode()
String	getErrorMessage()
Date	getEvaluationFinalizedDate()
Date	getEvaluationFinalizedWithAcwDate()
Date	getEvaluationLastModifiedDate()
Date	getEvaluationStartDate()
String	getExitReason()
String	getId()
String	getLanguage()
AgentChecklistResponse.MediaTypeEnum	getMediaType()
String	getName()
String	getParticipantId()
String	getQueueId()
String	getSelfUri()
AgentChecklistResponse.StatusEnum	getStatus()
Boolean	getSuccess()
int	hashCode()
AgentChecklistResponse	id(String id)	ID of the checklist.
AgentChecklistResponse	language(String language)	Language associated with the checklist.
AgentChecklistResponse	mediaType(AgentChecklistResponse.MediaTypeEnum mediaType)	Media type.
AgentChecklistResponse	name(String name)	Name of the checklist.
AgentChecklistResponse	participantId(String participantId)	Participant ID.
AgentChecklistResponse	queueId(String queueId)	Queue ID.
void	setActivationTriggers(List<ActivationTrigger> activationTriggers)
void	setAgentId(String agentId)
void	setAssistantId(String assistantId)
void	setChecklistItems(List<ChecklistItem> checklistItems)
void	setDirection(AgentChecklistResponse.DirectionEnum direction)
void	setErrorCode(String errorCode)
void	setErrorMessage(String errorMessage)
void	setEvaluationFinalizedDate(Date evaluationFinalizedDate)
void	setEvaluationFinalizedWithAcwDate(Date evaluationFinalizedWithAcwDate)
void	setEvaluationLastModifiedDate(Date evaluationLastModifiedDate)
void	setEvaluationStartDate(Date evaluationStartDate)
void	setExitReason(String exitReason)
void	setId(String id)
void	setLanguage(String language)
void	setMediaType(AgentChecklistResponse.MediaTypeEnum mediaType)
void	setName(String name)
void	setParticipantId(String participantId)
void	setQueueId(String queueId)
void	setStatus(AgentChecklistResponse.StatusEnum status)
void	setSuccess(Boolean success)
AgentChecklistResponse	status(AgentChecklistResponse.StatusEnum status)	The evaluation status of the checklist.
AgentChecklistResponse	success(Boolean success)	Whether activation succeeded for this checklist (bulk activation).
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

AgentChecklistResponse

public AgentChecklistResponse()

AgentChecklistResponse

public AgentChecklistResponse(Boolean initWithEmptyList)

Method Details

id

public AgentChecklistResponse id(String id)

ID of the checklist.

getId

public String getId()

setId

public void setId(String id)

name

public AgentChecklistResponse name(String name)

Name of the checklist.

getName

public String getName()

setName

public void setName(String name)

checklistItems

public AgentChecklistResponse checklistItems(List<ChecklistItem> checklistItems)

List of individual Checklist Items.

getChecklistItems

public List<ChecklistItem> getChecklistItems()

setChecklistItems

public void setChecklistItems(List<ChecklistItem> checklistItems)

activationTriggers

public AgentChecklistResponse activationTriggers(List<ActivationTrigger> activationTriggers)

List of triggers that activated this checklist.

getActivationTriggers

public List<ActivationTrigger> getActivationTriggers()

setActivationTriggers

public void setActivationTriggers(List<ActivationTrigger> activationTriggers)

status

public AgentChecklistResponse status(AgentChecklistResponse.StatusEnum status)

The evaluation status of the checklist.

getStatus

public AgentChecklistResponse.StatusEnum getStatus()

setStatus

public void setStatus(AgentChecklistResponse.StatusEnum status)

exitReason

public AgentChecklistResponse exitReason(String exitReason)

Exit reason provided at the time of finalizing the checklist.

getExitReason

public String getExitReason()

setExitReason

public void setExitReason(String exitReason)

language

public AgentChecklistResponse language(String language)

Language associated with the checklist.

getLanguage

public String getLanguage()

setLanguage

public void setLanguage(String language)

agentId

public AgentChecklistResponse agentId(String agentId)

Agent ID.

getAgentId

public String getAgentId()

setAgentId

public void setAgentId(String agentId)

participantId

public AgentChecklistResponse participantId(String participantId)

Participant ID.

getParticipantId

public String getParticipantId()

setParticipantId

public void setParticipantId(String participantId)

queueId

public AgentChecklistResponse queueId(String queueId)

Queue ID.

getQueueId

public String getQueueId()

setQueueId

public void setQueueId(String queueId)

assistantId

public AgentChecklistResponse assistantId(String assistantId)

Assistant ID.

getAssistantId

public String getAssistantId()

setAssistantId

public void setAssistantId(String assistantId)

mediaType

public AgentChecklistResponse mediaType(AgentChecklistResponse.MediaTypeEnum mediaType)

Media type.

getMediaType

public AgentChecklistResponse.MediaTypeEnum getMediaType()

setMediaType

public void setMediaType(AgentChecklistResponse.MediaTypeEnum mediaType)

direction

public AgentChecklistResponse direction(AgentChecklistResponse.DirectionEnum direction)

Direction of the conversation.

getDirection

public AgentChecklistResponse.DirectionEnum getDirection()

setDirection

public void setDirection(AgentChecklistResponse.DirectionEnum direction)

evaluationStartDate

public AgentChecklistResponse evaluationStartDate(Date evaluationStartDate)

Date when the checklist evaluation began. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getEvaluationStartDate

public Date getEvaluationStartDate()

setEvaluationStartDate

public void setEvaluationStartDate(Date evaluationStartDate)

evaluationLastModifiedDate

public AgentChecklistResponse evaluationLastModifiedDate(Date evaluationLastModifiedDate)

Date when the checklist was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getEvaluationLastModifiedDate

public Date getEvaluationLastModifiedDate()

setEvaluationLastModifiedDate

public void setEvaluationLastModifiedDate(Date evaluationLastModifiedDate)

evaluationFinalizedDate

public AgentChecklistResponse evaluationFinalizedDate(Date evaluationFinalizedDate)

Date when the checklist was finalized. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getEvaluationFinalizedDate

public Date getEvaluationFinalizedDate()

setEvaluationFinalizedDate

public void setEvaluationFinalizedDate(Date evaluationFinalizedDate)

evaluationFinalizedWithAcwDate

public AgentChecklistResponse evaluationFinalizedWithAcwDate(Date evaluationFinalizedWithAcwDate)

Date when the checklist was finalized with ACW. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getEvaluationFinalizedWithAcwDate

public Date getEvaluationFinalizedWithAcwDate()

setEvaluationFinalizedWithAcwDate

public void setEvaluationFinalizedWithAcwDate(Date evaluationFinalizedWithAcwDate)

success

public AgentChecklistResponse success(Boolean success)

Whether activation succeeded for this checklist (bulk activation). Omitted for non-bulk responses.

getSuccess

public Boolean getSuccess()

setSuccess

public void setSuccess(Boolean success)

errorCode

public AgentChecklistResponse errorCode(String errorCode)

Error code when success is false.

getErrorCode

public String getErrorCode()

setErrorCode

public void setErrorCode(String errorCode)

errorMessage

public AgentChecklistResponse errorMessage(String errorMessage)

Error message when success is false.

getErrorMessage

public String getErrorMessage()

setErrorMessage

public void setErrorMessage(String errorMessage)

getSelfUri

public String getSelfUri()

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object