Package com.mypurecloud.sdk.v2.model

Class AgentOwnedRouting

java.lang.Object
com.mypurecloud.sdk.v2.model.AgentOwnedRouting
All Implemented Interfaces:
Serializable
public class AgentOwnedRouting extends Object implements Serializable
AgentOwnedRouting
See Also:

  • Constructor Details

    • AgentOwnedRouting

      public AgentOwnedRouting()

    • AgentOwnedRouting

      public AgentOwnedRouting(Boolean initWithEmptyList)

  • Method Details

    • enableAgentOwnedCallbacks

      public AgentOwnedRouting enableAgentOwnedCallbacks(Boolean enableAgentOwnedCallbacks)
      Indicates if Agent Owned Callbacks are enabled for the queue

    • getEnableAgentOwnedCallbacks

      public Boolean getEnableAgentOwnedCallbacks()

    • setEnableAgentOwnedCallbacks

      public void setEnableAgentOwnedCallbacks(Boolean enableAgentOwnedCallbacks)

    • maxOwnedCallbackHours

      public AgentOwnedRouting maxOwnedCallbackHours(Integer maxOwnedCallbackHours)
      The max amount of time a callback can be owned (in hours); Allowable range 1 - 168 hour(s) (inclusive)

    • getMaxOwnedCallbackHours

      public Integer getMaxOwnedCallbackHours()

    • setMaxOwnedCallbackHours

      public void setMaxOwnedCallbackHours(Integer maxOwnedCallbackHours)

    • maxOwnedCallbackDelayHours

      public AgentOwnedRouting maxOwnedCallbackDelayHours(Integer maxOwnedCallbackDelayHours)
      The max amount of time a callback can be scheduled out into the future (in hours); Allowable range 1 - 720 hour(s) (inclusive)

    • getMaxOwnedCallbackDelayHours

      public Integer getMaxOwnedCallbackDelayHours()

    • setMaxOwnedCallbackDelayHours

      public void setMaxOwnedCallbackDelayHours(Integer maxOwnedCallbackDelayHours)

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object