Package com.mypurecloud.sdk.v2.model

Class AnalyticsConversationWithoutAttributes

java.lang.Object

com.mypurecloud.sdk.v2.model.AnalyticsConversationWithoutAttributes

All Implemented Interfaces:

Serializable

public class AnalyticsConversationWithoutAttributes
extends Object
implements Serializable

AnalyticsConversationWithoutAttributes

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	AnalyticsConversationWithoutAttributes.ConversationInitiatorEnum	Indicates the participant purpose of the participant initiating a message conversation
static enum	AnalyticsConversationWithoutAttributes.OriginatingDirectionEnum	The original direction of the conversation

Constructor Summary

Constructors

Constructor	Description
AnalyticsConversationWithoutAttributes()
AnalyticsConversationWithoutAttributes(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
AnalyticsConversationWithoutAttributes	accessAttributes(List<String> accessAttributes)	Set of attributes that limit which users can access the conversation
AnalyticsConversationWithoutAttributes	associatedConversationId(String associatedConversationId)	ID of the conversation the initiator is signaling this new conversation is associated with
AnalyticsConversationWithoutAttributes	conferenceStart(Date conferenceStart)	The start time of a conference call.
AnalyticsConversationWithoutAttributes	consultationConversationIds(List<String> consultationConversationIds)	Set of conversationIds the initiator has signaled this conversation is associated with
AnalyticsConversationWithoutAttributes	conversationEnd(Date conversationEnd)	The end time of a conversation.
AnalyticsConversationWithoutAttributes	conversationId(String conversationId)	Unique identifier for the conversation
AnalyticsConversationWithoutAttributes	conversationInitiator(AnalyticsConversationWithoutAttributes.ConversationInitiatorEnum conversationInitiator)	Indicates the participant purpose of the participant initiating a message conversation
AnalyticsConversationWithoutAttributes	conversationStart(Date conversationStart)	The start time of a conversation.
AnalyticsConversationWithoutAttributes	customerParticipation(Boolean customerParticipation)	Indicates a messaging conversation in which the customer participated by sending at least one message
AnalyticsConversationWithoutAttributes	divisionIds(List<String> divisionIds)	Identifier(s) of division(s) associated with a conversation
boolean	equals(Object o)
AnalyticsConversationWithoutAttributes	evaluations(List<AnalyticsEvaluation> evaluations)	Evaluations associated with this conversation
AnalyticsConversationWithoutAttributes	externalTag(String externalTag)	External tag for the conversation
List<String>	getAccessAttributes()
String	getAssociatedConversationId()
Date	getConferenceStart()
List<String>	getConsultationConversationIds()
Date	getConversationEnd()
String	getConversationId()
AnalyticsConversationWithoutAttributes.ConversationInitiatorEnum	getConversationInitiator()
Date	getConversationStart()
Boolean	getCustomerParticipation()
List<String>	getDivisionIds()
List<AnalyticsEvaluation>	getEvaluations()
String	getExternalTag()
Date	getInactivityTimeout()
List<String>	getKnowledgeBaseIds()
Double	getMediaStatsMinConversationMos()
Double	getMediaStatsMinConversationRFactor()
AnalyticsConversationWithoutAttributes.OriginatingDirectionEnum	getOriginatingDirection()
Boolean	getOriginatingSocialMediaPublic()
List<AnalyticsParticipantWithoutAttributes>	getParticipants()
List<AnalyticsResolution>	getResolutions()
Boolean	getSelfServed()
List<AnalyticsSurvey>	getSurveys()
int	hashCode()
AnalyticsConversationWithoutAttributes	inactivityTimeout(Date inactivityTimeout)	The time in the future, after which this conversation would be considered inactive.
AnalyticsConversationWithoutAttributes	knowledgeBaseIds(List<String> knowledgeBaseIds)	The unique identifier(s) of the knowledge base(s) used
AnalyticsConversationWithoutAttributes	mediaStatsMinConversationMos(Double mediaStatsMinConversationMos)	The lowest estimated average MOS among all the audio streams belonging to this conversation
AnalyticsConversationWithoutAttributes	mediaStatsMinConversationRFactor(Double mediaStatsMinConversationRFactor)	The lowest R-factor value among all of the audio streams belonging to this conversation
AnalyticsConversationWithoutAttributes	originatingDirection(AnalyticsConversationWithoutAttributes.OriginatingDirectionEnum originatingDirection)	The original direction of the conversation
AnalyticsConversationWithoutAttributes	originatingSocialMediaPublic(Boolean originatingSocialMediaPublic)	Indicates that the conversation originated from a public message on social media
AnalyticsConversationWithoutAttributes	participants(List<AnalyticsParticipantWithoutAttributes> participants)	Participants in the conversation
AnalyticsConversationWithoutAttributes	resolutions(List<AnalyticsResolution> resolutions)	Resolutions associated with this conversation
AnalyticsConversationWithoutAttributes	selfServed(Boolean selfServed)	Indicates whether all flow sessions were self serviced
void	setAccessAttributes(List<String> accessAttributes)
void	setAssociatedConversationId(String associatedConversationId)
void	setConferenceStart(Date conferenceStart)
void	setConsultationConversationIds(List<String> consultationConversationIds)
void	setConversationEnd(Date conversationEnd)
void	setConversationId(String conversationId)
void	setConversationInitiator(AnalyticsConversationWithoutAttributes.ConversationInitiatorEnum conversationInitiator)
void	setConversationStart(Date conversationStart)
void	setCustomerParticipation(Boolean customerParticipation)
void	setDivisionIds(List<String> divisionIds)
void	setEvaluations(List<AnalyticsEvaluation> evaluations)
void	setExternalTag(String externalTag)
void	setInactivityTimeout(Date inactivityTimeout)
void	setKnowledgeBaseIds(List<String> knowledgeBaseIds)
void	setMediaStatsMinConversationMos(Double mediaStatsMinConversationMos)
void	setMediaStatsMinConversationRFactor(Double mediaStatsMinConversationRFactor)
void	setOriginatingDirection(AnalyticsConversationWithoutAttributes.OriginatingDirectionEnum originatingDirection)
void	setOriginatingSocialMediaPublic(Boolean originatingSocialMediaPublic)
void	setParticipants(List<AnalyticsParticipantWithoutAttributes> participants)
void	setResolutions(List<AnalyticsResolution> resolutions)
void	setSelfServed(Boolean selfServed)
void	setSurveys(List<AnalyticsSurvey> surveys)
AnalyticsConversationWithoutAttributes	surveys(List<AnalyticsSurvey> surveys)	Surveys associated with this conversation
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

AnalyticsConversationWithoutAttributes

public AnalyticsConversationWithoutAttributes()

AnalyticsConversationWithoutAttributes

public AnalyticsConversationWithoutAttributes(Boolean initWithEmptyList)

Method Details

accessAttributes

public AnalyticsConversationWithoutAttributes accessAttributes(List<String> accessAttributes)

Set of attributes that limit which users can access the conversation

getAccessAttributes

public List<String> getAccessAttributes()

setAccessAttributes

public void setAccessAttributes(List<String> accessAttributes)

associatedConversationId

public AnalyticsConversationWithoutAttributes associatedConversationId(String associatedConversationId)

ID of the conversation the initiator is signaling this new conversation is associated with

getAssociatedConversationId

public String getAssociatedConversationId()

setAssociatedConversationId

public void setAssociatedConversationId(String associatedConversationId)

conferenceStart

public AnalyticsConversationWithoutAttributes conferenceStart(Date conferenceStart)

The start time of a conference call. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getConferenceStart

public Date getConferenceStart()

setConferenceStart

public void setConferenceStart(Date conferenceStart)

consultationConversationIds

public AnalyticsConversationWithoutAttributes consultationConversationIds(List<String> consultationConversationIds)

Set of conversationIds the initiator has signaled this conversation is associated with

getConsultationConversationIds

public List<String> getConsultationConversationIds()

setConsultationConversationIds

public void setConsultationConversationIds(List<String> consultationConversationIds)

conversationEnd

public AnalyticsConversationWithoutAttributes conversationEnd(Date conversationEnd)

The end time of a conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getConversationEnd

public Date getConversationEnd()

setConversationEnd

public void setConversationEnd(Date conversationEnd)

conversationId

public AnalyticsConversationWithoutAttributes conversationId(String conversationId)

Unique identifier for the conversation

getConversationId

public String getConversationId()

setConversationId

public void setConversationId(String conversationId)

conversationInitiator

public AnalyticsConversationWithoutAttributes conversationInitiator(AnalyticsConversationWithoutAttributes.ConversationInitiatorEnum conversationInitiator)

Indicates the participant purpose of the participant initiating a message conversation

getConversationInitiator

public AnalyticsConversationWithoutAttributes.ConversationInitiatorEnum getConversationInitiator()

setConversationInitiator

public void setConversationInitiator(AnalyticsConversationWithoutAttributes.ConversationInitiatorEnum conversationInitiator)

conversationStart

public AnalyticsConversationWithoutAttributes conversationStart(Date conversationStart)

The start time of a conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getConversationStart

public Date getConversationStart()

setConversationStart

public void setConversationStart(Date conversationStart)

customerParticipation

public AnalyticsConversationWithoutAttributes customerParticipation(Boolean customerParticipation)

Indicates a messaging conversation in which the customer participated by sending at least one message

getCustomerParticipation

public Boolean getCustomerParticipation()

setCustomerParticipation

public void setCustomerParticipation(Boolean customerParticipation)

divisionIds

public AnalyticsConversationWithoutAttributes divisionIds(List<String> divisionIds)

Identifier(s) of division(s) associated with a conversation

getDivisionIds

public List<String> getDivisionIds()

setDivisionIds

public void setDivisionIds(List<String> divisionIds)

externalTag

public AnalyticsConversationWithoutAttributes externalTag(String externalTag)

External tag for the conversation

getExternalTag

public String getExternalTag()

setExternalTag

public void setExternalTag(String externalTag)

inactivityTimeout

public AnalyticsConversationWithoutAttributes inactivityTimeout(Date inactivityTimeout)

The time in the future, after which this conversation would be considered inactive. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getInactivityTimeout

public Date getInactivityTimeout()

setInactivityTimeout

public void setInactivityTimeout(Date inactivityTimeout)

knowledgeBaseIds

public AnalyticsConversationWithoutAttributes knowledgeBaseIds(List<String> knowledgeBaseIds)

The unique identifier(s) of the knowledge base(s) used

getKnowledgeBaseIds

public List<String> getKnowledgeBaseIds()

setKnowledgeBaseIds

public void setKnowledgeBaseIds(List<String> knowledgeBaseIds)

mediaStatsMinConversationMos

public AnalyticsConversationWithoutAttributes mediaStatsMinConversationMos(Double mediaStatsMinConversationMos)

The lowest estimated average MOS among all the audio streams belonging to this conversation

getMediaStatsMinConversationMos

public Double getMediaStatsMinConversationMos()

setMediaStatsMinConversationMos

public void setMediaStatsMinConversationMos(Double mediaStatsMinConversationMos)

mediaStatsMinConversationRFactor

public AnalyticsConversationWithoutAttributes mediaStatsMinConversationRFactor(Double mediaStatsMinConversationRFactor)

The lowest R-factor value among all of the audio streams belonging to this conversation

getMediaStatsMinConversationRFactor

public Double getMediaStatsMinConversationRFactor()

setMediaStatsMinConversationRFactor

public void setMediaStatsMinConversationRFactor(Double mediaStatsMinConversationRFactor)

originatingDirection

public AnalyticsConversationWithoutAttributes originatingDirection(AnalyticsConversationWithoutAttributes.OriginatingDirectionEnum originatingDirection)

The original direction of the conversation

getOriginatingDirection

public AnalyticsConversationWithoutAttributes.OriginatingDirectionEnum getOriginatingDirection()

setOriginatingDirection

public void setOriginatingDirection(AnalyticsConversationWithoutAttributes.OriginatingDirectionEnum originatingDirection)

originatingSocialMediaPublic

public AnalyticsConversationWithoutAttributes originatingSocialMediaPublic(Boolean originatingSocialMediaPublic)

Indicates that the conversation originated from a public message on social media

getOriginatingSocialMediaPublic

public Boolean getOriginatingSocialMediaPublic()

setOriginatingSocialMediaPublic

public void setOriginatingSocialMediaPublic(Boolean originatingSocialMediaPublic)

selfServed

public AnalyticsConversationWithoutAttributes selfServed(Boolean selfServed)

Indicates whether all flow sessions were self serviced

getSelfServed

public Boolean getSelfServed()

setSelfServed

public void setSelfServed(Boolean selfServed)

evaluations

public AnalyticsConversationWithoutAttributes evaluations(List<AnalyticsEvaluation> evaluations)

Evaluations associated with this conversation

getEvaluations

public List<AnalyticsEvaluation> getEvaluations()

setEvaluations

public void setEvaluations(List<AnalyticsEvaluation> evaluations)

surveys

public AnalyticsConversationWithoutAttributes surveys(List<AnalyticsSurvey> surveys)

Surveys associated with this conversation

getSurveys

public List<AnalyticsSurvey> getSurveys()

setSurveys

public void setSurveys(List<AnalyticsSurvey> surveys)

resolutions

public AnalyticsConversationWithoutAttributes resolutions(List<AnalyticsResolution> resolutions)

Resolutions associated with this conversation

getResolutions

public List<AnalyticsResolution> getResolutions()

setResolutions

public void setResolutions(List<AnalyticsResolution> resolutions)

participants

public AnalyticsConversationWithoutAttributes participants(List<AnalyticsParticipantWithoutAttributes> participants)

Participants in the conversation

getParticipants

public List<AnalyticsParticipantWithoutAttributes> getParticipants()

setParticipants

public void setParticipants(List<AnalyticsParticipantWithoutAttributes> participants)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object