Package com.mypurecloud.sdk.v2.model

Class BuIntradayForecastData

java.lang.Object
com.mypurecloud.sdk.v2.model.BuIntradayForecastData
All Implemented Interfaces:
Serializable
public class BuIntradayForecastData extends Object implements Serializable
BuIntradayForecastData
See Also:

  • Constructor Details

    • BuIntradayForecastData

      public BuIntradayForecastData()

    • BuIntradayForecastData

      public BuIntradayForecastData(Boolean initWithEmptyList)

  • Method Details

    • offered

      public BuIntradayForecastData offered(Double offered)
      The number of interactions routed into the queues in the selected planning groups for the given media type for an agent to answer

    • getOffered

      public Double getOffered()

    • setOffered

      public void setOffered(Double offered)

    • averageHandleTimeSeconds

      public BuIntradayForecastData averageHandleTimeSeconds(Double averageHandleTimeSeconds)
      The average handle time in seconds an agent spent handling interactions

    • getAverageHandleTimeSeconds

      public Double getAverageHandleTimeSeconds()

    • setAverageHandleTimeSeconds

      public void setAverageHandleTimeSeconds(Double averageHandleTimeSeconds)

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object