Package com.mypurecloud.sdk.v2.model

Class CallHistoryParticipant

java.lang.Object

com.mypurecloud.sdk.v2.model.CallHistoryParticipant

All Implemented Interfaces:

Serializable

public class CallHistoryParticipant
extends Object
implements Serializable

CallHistoryParticipant

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	CallHistoryParticipant.DirectionEnum	The participant's direction.
static enum	CallHistoryParticipant.DisconnectTypeEnum	The reason the participant was disconnected from the conversation.
static enum	CallHistoryParticipant.FlaggedReasonEnum	The reason specifying why participant flagged the conversation.

Constructor Summary

Constructors

Constructor	Description
CallHistoryParticipant()
CallHistoryParticipant(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
CallHistoryParticipant	address(String address)	The participant address.
CallHistoryParticipant	ani(String ani)	The call ANI.
CallHistoryParticipant	didInteract(Boolean didInteract)	Indicates whether the contact ever connected
CallHistoryParticipant	direction(CallHistoryParticipant.DirectionEnum direction)	The participant's direction.
CallHistoryParticipant	disconnectType(CallHistoryParticipant.DisconnectTypeEnum disconnectType)	The reason the participant was disconnected from the conversation.
CallHistoryParticipant	dnis(String dnis)	The call DNIS.
CallHistoryParticipant	endTime(Date endTime)	The time when this participant went disconnected for this media (eg: video disconnected time).
boolean	equals(Object o)
CallHistoryParticipant	externalContact(ExternalContact externalContact)	The PureCloud external contact
CallHistoryParticipant	externalOrganization(ExternalOrganization externalOrganization)	The PureCloud external organization
CallHistoryParticipant	flaggedReason(CallHistoryParticipant.FlaggedReasonEnum flaggedReason)	The reason specifying why participant flagged the conversation.
String	getAddress()
String	getAni()
Boolean	getDidInteract()
CallHistoryParticipant.DirectionEnum	getDirection()
CallHistoryParticipant.DisconnectTypeEnum	getDisconnectType()
String	getDnis()
Date	getEndTime()
ExternalContact	getExternalContact()
ExternalOrganization	getExternalOrganization()
CallHistoryParticipant.FlaggedReasonEnum	getFlaggedReason()
Group	getGroup()
String	getId()
String	getName()
Campaign	getOutboundCampaign()
String	getPurpose()
Queue	getQueue()
List<Long>	getSipResponseCodes()
Date	getStartTime()
User	getUser()
CallHistoryParticipant	group(Group group)	The group involved in the group ring call.
int	hashCode()
CallHistoryParticipant	id(String id)	The unique participant ID.
CallHistoryParticipant	name(String name)	The display friendly name of the participant.
CallHistoryParticipant	outboundCampaign(Campaign outboundCampaign)	The outbound campaign associated with the participant
CallHistoryParticipant	purpose(String purpose)	The participant's purpose.
CallHistoryParticipant	queue(Queue queue)	The PureCloud queue for this participant.
void	setAddress(String address)
void	setAni(String ani)
void	setDidInteract(Boolean didInteract)
void	setDirection(CallHistoryParticipant.DirectionEnum direction)
void	setDisconnectType(CallHistoryParticipant.DisconnectTypeEnum disconnectType)
void	setDnis(String dnis)
void	setEndTime(Date endTime)
void	setExternalContact(ExternalContact externalContact)
void	setExternalOrganization(ExternalOrganization externalOrganization)
void	setFlaggedReason(CallHistoryParticipant.FlaggedReasonEnum flaggedReason)
void	setGroup(Group group)
void	setId(String id)
void	setName(String name)
void	setOutboundCampaign(Campaign outboundCampaign)
void	setPurpose(String purpose)
void	setQueue(Queue queue)
void	setSipResponseCodes(List<Long> sipResponseCodes)
void	setStartTime(Date startTime)
void	setUser(User user)
CallHistoryParticipant	sipResponseCodes(List<Long> sipResponseCodes)	Indicates SIP Response codes associated with the participant
CallHistoryParticipant	startTime(Date startTime)	The time when this participant first joined the conversation.
String	toString()
CallHistoryParticipant	user(User user)	The PureCloud user for this participant.

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

CallHistoryParticipant

public CallHistoryParticipant()

CallHistoryParticipant

public CallHistoryParticipant(Boolean initWithEmptyList)

Method Details

id

public CallHistoryParticipant id(String id)

The unique participant ID.

getId

public String getId()

setId

public void setId(String id)

name

public CallHistoryParticipant name(String name)

The display friendly name of the participant.

getName

public String getName()

setName

public void setName(String name)

address

public CallHistoryParticipant address(String address)

The participant address.

getAddress

public String getAddress()

setAddress

public void setAddress(String address)

startTime

public CallHistoryParticipant startTime(Date startTime)

The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getStartTime

public Date getStartTime()

setStartTime

public void setStartTime(Date startTime)

endTime

public CallHistoryParticipant endTime(Date endTime)

The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getEndTime

public Date getEndTime()

setEndTime

public void setEndTime(Date endTime)

purpose

public CallHistoryParticipant purpose(String purpose)

The participant's purpose. Values can be: 'agent', 'user', 'customer', 'external', 'acd', 'ivr

getPurpose

public String getPurpose()

setPurpose

public void setPurpose(String purpose)

direction

public CallHistoryParticipant direction(CallHistoryParticipant.DirectionEnum direction)

The participant's direction. Values can be: 'inbound' or 'outbound'

getDirection

public CallHistoryParticipant.DirectionEnum getDirection()

setDirection

public void setDirection(CallHistoryParticipant.DirectionEnum direction)

ani

public CallHistoryParticipant ani(String ani)

The call ANI.

getAni

public String getAni()

setAni

public void setAni(String ani)

dnis

public CallHistoryParticipant dnis(String dnis)

The call DNIS.

getDnis

public String getDnis()

setDnis

public void setDnis(String dnis)

user

public CallHistoryParticipant user(User user)

The PureCloud user for this participant.

getUser

public User getUser()

setUser

public void setUser(User user)

queue

public CallHistoryParticipant queue(Queue queue)

The PureCloud queue for this participant.

getQueue

public Queue getQueue()

setQueue

public void setQueue(Queue queue)

group

public CallHistoryParticipant group(Group group)

The group involved in the group ring call.

getGroup

public Group getGroup()

setGroup

public void setGroup(Group group)

disconnectType

public CallHistoryParticipant disconnectType(CallHistoryParticipant.DisconnectTypeEnum disconnectType)

The reason the participant was disconnected from the conversation.

getDisconnectType

public CallHistoryParticipant.DisconnectTypeEnum getDisconnectType()

setDisconnectType

public void setDisconnectType(CallHistoryParticipant.DisconnectTypeEnum disconnectType)

externalContact

public CallHistoryParticipant externalContact(ExternalContact externalContact)

The PureCloud external contact

getExternalContact

public ExternalContact getExternalContact()

setExternalContact

public void setExternalContact(ExternalContact externalContact)

externalOrganization

public CallHistoryParticipant externalOrganization(ExternalOrganization externalOrganization)

The PureCloud external organization

getExternalOrganization

public ExternalOrganization getExternalOrganization()

setExternalOrganization

public void setExternalOrganization(ExternalOrganization externalOrganization)

didInteract

public CallHistoryParticipant didInteract(Boolean didInteract)

Indicates whether the contact ever connected

getDidInteract

public Boolean getDidInteract()

setDidInteract

public void setDidInteract(Boolean didInteract)

sipResponseCodes

public CallHistoryParticipant sipResponseCodes(List<Long> sipResponseCodes)

Indicates SIP Response codes associated with the participant

getSipResponseCodes

public List<Long> getSipResponseCodes()

setSipResponseCodes

public void setSipResponseCodes(List<Long> sipResponseCodes)

flaggedReason

public CallHistoryParticipant flaggedReason(CallHistoryParticipant.FlaggedReasonEnum flaggedReason)

The reason specifying why participant flagged the conversation.

getFlaggedReason

public CallHistoryParticipant.FlaggedReasonEnum getFlaggedReason()

setFlaggedReason

public void setFlaggedReason(CallHistoryParticipant.FlaggedReasonEnum flaggedReason)

outboundCampaign

public CallHistoryParticipant outboundCampaign(Campaign outboundCampaign)

The outbound campaign associated with the participant

getOutboundCampaign

public Campaign getOutboundCampaign()

setOutboundCampaign

public void setOutboundCampaign(Campaign outboundCampaign)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object