Package com.mypurecloud.sdk.v2.model

Class CampaignPerformanceData

java.lang.Object

com.mypurecloud.sdk.v2.model.CampaignPerformanceData

All Implemented Interfaces:

Serializable

public class CampaignPerformanceData
extends Object
implements Serializable

CampaignPerformanceData

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	CampaignPerformanceData.CampaignStatusEnum	The status of the campaign
static enum	CampaignPerformanceData.DialingModeEnum	The strategy this Campaign will use for dialing

Constructor Summary

Constructors

Constructor	Description
CampaignPerformanceData()
CampaignPerformanceData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
CampaignPerformanceData	adjustedCallsPerAgent(BigDecimal adjustedCallsPerAgent)	Calls per agent adjusted by pace
CampaignPerformanceData	businessCategoryMetrics(CampaignBusinessCategoryMetrics businessCategoryMetrics)	Information on the campaign's business category metrics
CampaignPerformanceData	campaign(DomainEntityRef campaign)	Identifier of the campaign
CampaignPerformanceData	campaignStatus(CampaignPerformanceData.CampaignStatusEnum campaignStatus)	The status of the campaign
CampaignPerformanceData	contactRate(CampaignPerformanceDataContactRate contactRate)	Information regarding the campaign's connect rate
CampaignPerformanceData	dialingMode(CampaignPerformanceData.DialingModeEnum dialingMode)	The strategy this Campaign will use for dialing
CampaignPerformanceData	division(AddressableEntityRef division)	The division the campaign belongs to
CampaignPerformanceData	effectiveIdleAgents(BigDecimal effectiveIdleAgents)	Number of effective available agents not currently being utilized
boolean	equals(Object o)
BigDecimal	getAdjustedCallsPerAgent()
CampaignBusinessCategoryMetrics	getBusinessCategoryMetrics()
DomainEntityRef	getCampaign()
CampaignPerformanceData.CampaignStatusEnum	getCampaignStatus()
CampaignPerformanceDataContactRate	getContactRate()
CampaignPerformanceData.DialingModeEnum	getDialingMode()
AddressableEntityRef	getDivision()
BigDecimal	getEffectiveIdleAgents()
Integer	getIdleAgents()
CampaignLinesUtilization	getLinesUtilization()
Integer	getOutstandingCalls()
CampaignPerformanceDataProgress	getProgress()
Integer	getRightPartyContactsCount()
Integer	getScheduledCalls()
int	hashCode()
CampaignPerformanceData	idleAgents(Integer idleAgents)	Number of available agents not currently being utilized
CampaignPerformanceData	linesUtilization(CampaignLinesUtilization linesUtilization)	Information on the campaign's lines utilization
CampaignPerformanceData	outstandingCalls(Integer outstandingCalls)	Number of campaign calls currently ongoing
CampaignPerformanceData	progress(CampaignPerformanceDataProgress progress)	Information on the campaign's progress
CampaignPerformanceData	rightPartyContactsCount(Integer rightPartyContactsCount)	Information on the campaign's number of Right Party Contacts
CampaignPerformanceData	scheduledCalls(Integer scheduledCalls)	Number of campaign calls currently scheduled
void	setAdjustedCallsPerAgent(BigDecimal adjustedCallsPerAgent)
void	setBusinessCategoryMetrics(CampaignBusinessCategoryMetrics businessCategoryMetrics)
void	setCampaign(DomainEntityRef campaign)
void	setCampaignStatus(CampaignPerformanceData.CampaignStatusEnum campaignStatus)
void	setContactRate(CampaignPerformanceDataContactRate contactRate)
void	setDialingMode(CampaignPerformanceData.DialingModeEnum dialingMode)
void	setDivision(AddressableEntityRef division)
void	setEffectiveIdleAgents(BigDecimal effectiveIdleAgents)
void	setIdleAgents(Integer idleAgents)
void	setLinesUtilization(CampaignLinesUtilization linesUtilization)
void	setOutstandingCalls(Integer outstandingCalls)
void	setProgress(CampaignPerformanceDataProgress progress)
void	setRightPartyContactsCount(Integer rightPartyContactsCount)
void	setScheduledCalls(Integer scheduledCalls)
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

CampaignPerformanceData

public CampaignPerformanceData()

CampaignPerformanceData

public CampaignPerformanceData(Boolean initWithEmptyList)

Method Details

campaign

public CampaignPerformanceData campaign(DomainEntityRef campaign)

Identifier of the campaign

getCampaign

public DomainEntityRef getCampaign()

setCampaign

public void setCampaign(DomainEntityRef campaign)

division

public CampaignPerformanceData division(AddressableEntityRef division)

The division the campaign belongs to

getDivision

public AddressableEntityRef getDivision()

setDivision

public void setDivision(AddressableEntityRef division)

contactRate

public CampaignPerformanceData contactRate(CampaignPerformanceDataContactRate contactRate)

Information regarding the campaign's connect rate

getContactRate

public CampaignPerformanceDataContactRate getContactRate()

setContactRate

public void setContactRate(CampaignPerformanceDataContactRate contactRate)

idleAgents

public CampaignPerformanceData idleAgents(Integer idleAgents)

Number of available agents not currently being utilized

getIdleAgents

public Integer getIdleAgents()

setIdleAgents

public void setIdleAgents(Integer idleAgents)

effectiveIdleAgents

public CampaignPerformanceData effectiveIdleAgents(BigDecimal effectiveIdleAgents)

Number of effective available agents not currently being utilized

getEffectiveIdleAgents

public BigDecimal getEffectiveIdleAgents()

setEffectiveIdleAgents

public void setEffectiveIdleAgents(BigDecimal effectiveIdleAgents)

adjustedCallsPerAgent

public CampaignPerformanceData adjustedCallsPerAgent(BigDecimal adjustedCallsPerAgent)

Calls per agent adjusted by pace

getAdjustedCallsPerAgent

public BigDecimal getAdjustedCallsPerAgent()

setAdjustedCallsPerAgent

public void setAdjustedCallsPerAgent(BigDecimal adjustedCallsPerAgent)

outstandingCalls

public CampaignPerformanceData outstandingCalls(Integer outstandingCalls)

Number of campaign calls currently ongoing

getOutstandingCalls

public Integer getOutstandingCalls()

setOutstandingCalls

public void setOutstandingCalls(Integer outstandingCalls)

scheduledCalls

public CampaignPerformanceData scheduledCalls(Integer scheduledCalls)

Number of campaign calls currently scheduled

getScheduledCalls

public Integer getScheduledCalls()

setScheduledCalls

public void setScheduledCalls(Integer scheduledCalls)

rightPartyContactsCount

public CampaignPerformanceData rightPartyContactsCount(Integer rightPartyContactsCount)

Information on the campaign's number of Right Party Contacts

getRightPartyContactsCount

public Integer getRightPartyContactsCount()

setRightPartyContactsCount

public void setRightPartyContactsCount(Integer rightPartyContactsCount)

campaignStatus

public CampaignPerformanceData campaignStatus(CampaignPerformanceData.CampaignStatusEnum campaignStatus)

The status of the campaign

getCampaignStatus

public CampaignPerformanceData.CampaignStatusEnum getCampaignStatus()

setCampaignStatus

public void setCampaignStatus(CampaignPerformanceData.CampaignStatusEnum campaignStatus)

dialingMode

public CampaignPerformanceData dialingMode(CampaignPerformanceData.DialingModeEnum dialingMode)

The strategy this Campaign will use for dialing

getDialingMode

public CampaignPerformanceData.DialingModeEnum getDialingMode()

setDialingMode

public void setDialingMode(CampaignPerformanceData.DialingModeEnum dialingMode)

progress

public CampaignPerformanceData progress(CampaignPerformanceDataProgress progress)

Information on the campaign's progress

getProgress

public CampaignPerformanceDataProgress getProgress()

setProgress

public void setProgress(CampaignPerformanceDataProgress progress)

linesUtilization

public CampaignPerformanceData linesUtilization(CampaignLinesUtilization linesUtilization)

Information on the campaign's lines utilization

getLinesUtilization

public CampaignLinesUtilization getLinesUtilization()

setLinesUtilization

public void setLinesUtilization(CampaignLinesUtilization linesUtilization)

businessCategoryMetrics

public CampaignPerformanceData businessCategoryMetrics(CampaignBusinessCategoryMetrics businessCategoryMetrics)

Information on the campaign's business category metrics

getBusinessCategoryMetrics

public CampaignBusinessCategoryMetrics getBusinessCategoryMetrics()

setBusinessCategoryMetrics

public void setBusinessCategoryMetrics(CampaignBusinessCategoryMetrics businessCategoryMetrics)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object