Package com.mypurecloud.sdk.v2.model

Class CaseplanCreate

java.lang.Object
com.mypurecloud.sdk.v2.model.CaseplanCreate
All Implemented Interfaces:
Serializable
public class CaseplanCreate extends Object implements Serializable
CaseplanCreate
See Also:

  • Constructor Details

    • CaseplanCreate

      public CaseplanCreate()

    • CaseplanCreate

      public CaseplanCreate(Boolean initWithEmptyList)

  • Method Details

    • name

      public CaseplanCreate name(String name)
      The name of the Caseplan. Valid length between 3 and 256 characters.

    • getName

      public String getName()

    • setName

      public void setName(String name)

    • defaultDueDurationInSeconds

      public CaseplanCreate defaultDueDurationInSeconds(Integer defaultDueDurationInSeconds)
      The default due duration in seconds for Cases created from the Caseplan. Valid range is between 1 and 31536000 seconds. maximum: 31536000

    • getDefaultDueDurationInSeconds

      public Integer getDefaultDueDurationInSeconds()

    • setDefaultDueDurationInSeconds

      public void setDefaultDueDurationInSeconds(Integer defaultDueDurationInSeconds)

    • defaultTtlSeconds

      public CaseplanCreate defaultTtlSeconds(Integer defaultTtlSeconds)
      The default TTL in seconds for Cases created from the Caseplan. Valid range is between 86400 and 31536000 seconds. minimum: 86400 maximum: 31536000

    • getDefaultTtlSeconds

      public Integer getDefaultTtlSeconds()

    • setDefaultTtlSeconds

      public void setDefaultTtlSeconds(Integer defaultTtlSeconds)

    • referencePrefix

      public CaseplanCreate referencePrefix(String referencePrefix)
      The prefix of the Caseplan reference. Valid length between 2 and 8 alphanumeric characters.

    • getReferencePrefix

      public String getReferencePrefix()

    • setReferencePrefix

      public void setReferencePrefix(String referencePrefix)

    • customerIntentId

      public CaseplanCreate customerIntentId(String customerIntentId)
      The ID of the customer intent associated with this Caseplan.

    • getCustomerIntentId

      public String getCustomerIntentId()

    • setCustomerIntentId

      public void setCustomerIntentId(String customerIntentId)

    • description

      public CaseplanCreate description(String description)
      The description of the Caseplan. Maximum length of 512 characters.

    • getDescription

      public String getDescription()

    • setDescription

      public void setDescription(String description)

    • defaultCaseOwnerId

      public CaseplanCreate defaultCaseOwnerId(String defaultCaseOwnerId)
      The ID of the default owner of a Case created from the Caseplan.

    • getDefaultCaseOwnerId

      public String getDefaultCaseOwnerId()

    • setDefaultCaseOwnerId

      public void setDefaultCaseOwnerId(String defaultCaseOwnerId)

    • divisionId

      public CaseplanCreate divisionId(String divisionId)
      The ID of the division the Caseplan belongs to. Use '*' for divisionless Caseplans.

    • getDivisionId

      public String getDivisionId()

    • setDivisionId

      public void setDivisionId(String divisionId)

    • dataSchemas

      public CaseplanCreate dataSchemas(List<CaseplanDataSchema> dataSchemas)
      The schemas that define all data for Cases from this Caseplan. The schema must be defined in the TaskManagement namespace. Omit or leave null to create a draft Caseplan without a schema; assign a schema before publish.

    • getDataSchemas

      public List<CaseplanDataSchema> getDataSchemas()

    • setDataSchemas

      public void setDataSchemas(List<CaseplanDataSchema> dataSchemas)

    • intakeSettings

      public CaseplanCreate intakeSettings(List<IntakeSetting> intakeSettings)
      The intake format when collecting data for a Case from this Caseplan. There can be a maximum of 10 IntakeSettings defined for a Caseplan.

    • getIntakeSettings

      public List<IntakeSetting> getIntakeSettings()

    • setIntakeSettings

      public void setIntakeSettings(List<IntakeSetting> intakeSettings)

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object