Package com.mypurecloud.sdk.v2.model

Class CommunicationDispositionAppliedEvent

java.lang.Object
com.mypurecloud.sdk.v2.model.CommunicationDispositionAppliedEvent
All Implemented Interfaces:
Serializable
public class CommunicationDispositionAppliedEvent extends Object implements Serializable
CommunicationDispositionAppliedEvent
See Also:

  • Constructor Details

    • CommunicationDispositionAppliedEvent

      public CommunicationDispositionAppliedEvent()

    • CommunicationDispositionAppliedEvent

      public CommunicationDispositionAppliedEvent(Boolean initWithEmptyList)

  • Method Details

    • eventId

      public CommunicationDispositionAppliedEvent eventId(String eventId)
      A unique (V4 UUID) eventId for this event

    • getEventId

      public String getEventId()

    • setEventId

      public void setEventId(String eventId)

    • eventDateTime

      public CommunicationDispositionAppliedEvent eventDateTime(Date eventDateTime)
      A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

    • getEventDateTime

      public Date getEventDateTime()

    • setEventDateTime

      public void setEventDateTime(Date eventDateTime)

    • conversationId

      public CommunicationDispositionAppliedEvent conversationId(String conversationId)
      A unique Id (V4 UUID) identifying this conversation

    • getConversationId

      public String getConversationId()

    • setConversationId

      public void setConversationId(String conversationId)

    • communicationId

      public CommunicationDispositionAppliedEvent communicationId(String communicationId)
      A unique Id (V4 UUID) identifying this communication

    • getCommunicationId

      public String getCommunicationId()

    • setCommunicationId

      public void setCommunicationId(String communicationId)

    • code

      public CommunicationDispositionAppliedEvent code(String code)
      The wrapup-code (V4 UUID) used to disposition this interaction. If this value is not provided the disposition is considered skipped.

    • getCode

      public String getCode()

    • setCode

      public void setCode(String code)

    • notes

      public CommunicationDispositionAppliedEvent notes(String notes)
      Text entered by the agent to describe the interaction or disposition. Ignored if the disposition is considered skipped.

    • getNotes

      public String getNotes()

    • setNotes

      public void setNotes(String notes)

    • tags

      public CommunicationDispositionAppliedEvent tags(List<String> tags)
      The list of tags selected by the agent to describe the interaction or disposition. Ignored if the disposition is considered skipped.

    • getTags

      public List<String> getTags()

    • setTags

      public void setTags(List<String> tags)

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object