Package com.mypurecloud.sdk.v2.model

Class ConversationActivityEntityData

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationActivityEntityData

All Implemented Interfaces:

Serializable

public class ConversationActivityEntityData
extends Object
implements Serializable

ConversationActivityEntityData

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	ConversationActivityEntityData.ActiveRoutingEnum	Active routing method
static enum	ConversationActivityEntityData.DirectionEnum	The direction of the communication
static enum	ConversationActivityEntityData.MediaTypeEnum	The session media type
static enum	ConversationActivityEntityData.MetricEnum	Activity metric
static enum	ConversationActivityEntityData.RequestedRoutingsEnum	Gets or Sets requestedRoutings
static enum	ConversationActivityEntityData.UsedRoutingEnum	Complete routing method

Constructor Summary

Constructors

Constructor	Description
ConversationActivityEntityData()
ConversationActivityEntityData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
ConversationActivityEntityData	activeRouting(ConversationActivityEntityData.ActiveRoutingEnum activeRouting)	Active routing method
ConversationActivityEntityData	activityDate(Date activityDate)	The time at which the activity was observed.
ConversationActivityEntityData	addressFrom(String addressFrom)	The address that initiated an action
ConversationActivityEntityData	addressTo(String addressTo)	The address receiving an action
ConversationActivityEntityData	ani(String ani)	Automatic Number Identification (caller's number)
ConversationActivityEntityData	conversationId(String conversationId)	Unique identifier for the conversation
ConversationActivityEntityData	convertedFrom(String convertedFrom)	Session media type that was converted from in case of a media type conversion
ConversationActivityEntityData	convertedTo(String convertedTo)	Session media type that was converted to in case of a media type conversion
ConversationActivityEntityData	direction(ConversationActivityEntityData.DirectionEnum direction)	The direction of the communication
ConversationActivityEntityData	dnis(String dnis)	Dialed number identification service (number dialed by the calling party)
boolean	equals(Object o)
ConversationActivityEntityData.ActiveRoutingEnum	getActiveRouting()
Date	getActivityDate()
String	getAddressFrom()
String	getAddressTo()
String	getAni()
String	getConversationId()
String	getConvertedFrom()
String	getConvertedTo()
ConversationActivityEntityData.DirectionEnum	getDirection()
String	getDnis()
ConversationActivityEntityData.MediaTypeEnum	getMediaType()
ConversationActivityEntityData.MetricEnum	getMetric()
String	getParticipantName()
String	getQueueId()
String	getRequestedLanguageId()
List<ConversationActivityEntityData.RequestedRoutingsEnum>	getRequestedRoutings()
List<String>	getRequestedRoutingSkillIds()
Long	getRoutingPriority()
List<ConversationActivityScoredAgent>	getScoredAgents()
String	getSessionId()
String	getTeamId()
ConversationActivityEntityData.UsedRoutingEnum	getUsedRouting()
String	getUserId()
int	hashCode()
ConversationActivityEntityData	mediaType(ConversationActivityEntityData.MediaTypeEnum mediaType)	The session media type
ConversationActivityEntityData	metric(ConversationActivityEntityData.MetricEnum metric)	Activity metric
ConversationActivityEntityData	participantName(String participantName)	A human readable name identifying the participant
ConversationActivityEntityData	queueId(String queueId)	Queue identifier
ConversationActivityEntityData	requestedLanguageId(String requestedLanguageId)	Unique identifier for the language requested for an interaction
ConversationActivityEntityData	requestedRoutings(List<ConversationActivityEntityData.RequestedRoutingsEnum> requestedRoutings)	Routing type(s) for requested/attempted routing methods.
ConversationActivityEntityData	requestedRoutingSkillIds(List<String> requestedRoutingSkillIds)	Unique identifier(s) for skill(s) requested for an interaction
ConversationActivityEntityData	routingPriority(Long routingPriority)	Routing priority for the current interaction
ConversationActivityEntityData	scoredAgents(List<ConversationActivityScoredAgent> scoredAgents)	Scored agents
ConversationActivityEntityData	sessionId(String sessionId)	The unique identifier of this session
void	setActiveRouting(ConversationActivityEntityData.ActiveRoutingEnum activeRouting)
void	setActivityDate(Date activityDate)
void	setAddressFrom(String addressFrom)
void	setAddressTo(String addressTo)
void	setAni(String ani)
void	setConversationId(String conversationId)
void	setConvertedFrom(String convertedFrom)
void	setConvertedTo(String convertedTo)
void	setDirection(ConversationActivityEntityData.DirectionEnum direction)
void	setDnis(String dnis)
void	setMediaType(ConversationActivityEntityData.MediaTypeEnum mediaType)
void	setMetric(ConversationActivityEntityData.MetricEnum metric)
void	setParticipantName(String participantName)
void	setQueueId(String queueId)
void	setRequestedLanguageId(String requestedLanguageId)
void	setRequestedRoutings(List<ConversationActivityEntityData.RequestedRoutingsEnum> requestedRoutings)
void	setRequestedRoutingSkillIds(List<String> requestedRoutingSkillIds)
void	setRoutingPriority(Long routingPriority)
void	setScoredAgents(List<ConversationActivityScoredAgent> scoredAgents)
void	setSessionId(String sessionId)
void	setTeamId(String teamId)
void	setUsedRouting(ConversationActivityEntityData.UsedRoutingEnum usedRouting)
void	setUserId(String userId)
ConversationActivityEntityData	teamId(String teamId)	The team ID the user is a member of
String	toString()
ConversationActivityEntityData	usedRouting(ConversationActivityEntityData.UsedRoutingEnum usedRouting)	Complete routing method
ConversationActivityEntityData	userId(String userId)	Unique identifier for the user

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationActivityEntityData

public ConversationActivityEntityData()

ConversationActivityEntityData

public ConversationActivityEntityData(Boolean initWithEmptyList)

Method Details

activityDate

public ConversationActivityEntityData activityDate(Date activityDate)

The time at which the activity was observed. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getActivityDate

public Date getActivityDate()

setActivityDate

public void setActivityDate(Date activityDate)

metric

public ConversationActivityEntityData metric(ConversationActivityEntityData.MetricEnum metric)

Activity metric

getMetric

public ConversationActivityEntityData.MetricEnum getMetric()

setMetric

public void setMetric(ConversationActivityEntityData.MetricEnum metric)

activeRouting

public ConversationActivityEntityData activeRouting(ConversationActivityEntityData.ActiveRoutingEnum activeRouting)

Active routing method

getActiveRouting

public ConversationActivityEntityData.ActiveRoutingEnum getActiveRouting()

setActiveRouting

public void setActiveRouting(ConversationActivityEntityData.ActiveRoutingEnum activeRouting)

addressFrom

public ConversationActivityEntityData addressFrom(String addressFrom)

The address that initiated an action

getAddressFrom

public String getAddressFrom()

setAddressFrom

public void setAddressFrom(String addressFrom)

addressTo

public ConversationActivityEntityData addressTo(String addressTo)

The address receiving an action

getAddressTo

public String getAddressTo()

setAddressTo

public void setAddressTo(String addressTo)

ani

public ConversationActivityEntityData ani(String ani)

Automatic Number Identification (caller's number)

getAni

public String getAni()

setAni

public void setAni(String ani)

conversationId

public ConversationActivityEntityData conversationId(String conversationId)

Unique identifier for the conversation

getConversationId

public String getConversationId()

setConversationId

public void setConversationId(String conversationId)

convertedFrom

public ConversationActivityEntityData convertedFrom(String convertedFrom)

Session media type that was converted from in case of a media type conversion

getConvertedFrom

public String getConvertedFrom()

setConvertedFrom

public void setConvertedFrom(String convertedFrom)

convertedTo

public ConversationActivityEntityData convertedTo(String convertedTo)

Session media type that was converted to in case of a media type conversion

getConvertedTo

public String getConvertedTo()

setConvertedTo

public void setConvertedTo(String convertedTo)

direction

public ConversationActivityEntityData direction(ConversationActivityEntityData.DirectionEnum direction)

The direction of the communication

getDirection

public ConversationActivityEntityData.DirectionEnum getDirection()

setDirection

public void setDirection(ConversationActivityEntityData.DirectionEnum direction)

dnis

public ConversationActivityEntityData dnis(String dnis)

Dialed number identification service (number dialed by the calling party)

getDnis

public String getDnis()

setDnis

public void setDnis(String dnis)

mediaType

public ConversationActivityEntityData mediaType(ConversationActivityEntityData.MediaTypeEnum mediaType)

The session media type

getMediaType

public ConversationActivityEntityData.MediaTypeEnum getMediaType()

setMediaType

public void setMediaType(ConversationActivityEntityData.MediaTypeEnum mediaType)

participantName

public ConversationActivityEntityData participantName(String participantName)

A human readable name identifying the participant

getParticipantName

public String getParticipantName()

setParticipantName

public void setParticipantName(String participantName)

queueId

public ConversationActivityEntityData queueId(String queueId)

Queue identifier

getQueueId

public String getQueueId()

setQueueId

public void setQueueId(String queueId)

requestedLanguageId

public ConversationActivityEntityData requestedLanguageId(String requestedLanguageId)

Unique identifier for the language requested for an interaction

getRequestedLanguageId

public String getRequestedLanguageId()

setRequestedLanguageId

public void setRequestedLanguageId(String requestedLanguageId)

requestedRoutingSkillIds

public ConversationActivityEntityData requestedRoutingSkillIds(List<String> requestedRoutingSkillIds)

Unique identifier(s) for skill(s) requested for an interaction

getRequestedRoutingSkillIds

public List<String> getRequestedRoutingSkillIds()

setRequestedRoutingSkillIds

public void setRequestedRoutingSkillIds(List<String> requestedRoutingSkillIds)

requestedRoutings

public ConversationActivityEntityData requestedRoutings(List<ConversationActivityEntityData.RequestedRoutingsEnum> requestedRoutings)

Routing type(s) for requested/attempted routing methods.

getRequestedRoutings

public List<ConversationActivityEntityData.RequestedRoutingsEnum> getRequestedRoutings()

setRequestedRoutings

public void setRequestedRoutings(List<ConversationActivityEntityData.RequestedRoutingsEnum> requestedRoutings)

routingPriority

public ConversationActivityEntityData routingPriority(Long routingPriority)

Routing priority for the current interaction

getRoutingPriority

public Long getRoutingPriority()

setRoutingPriority

public void setRoutingPriority(Long routingPriority)

sessionId

public ConversationActivityEntityData sessionId(String sessionId)

The unique identifier of this session

getSessionId

public String getSessionId()

setSessionId

public void setSessionId(String sessionId)

teamId

public ConversationActivityEntityData teamId(String teamId)

The team ID the user is a member of

getTeamId

public String getTeamId()

setTeamId

public void setTeamId(String teamId)

usedRouting

public ConversationActivityEntityData usedRouting(ConversationActivityEntityData.UsedRoutingEnum usedRouting)

Complete routing method

getUsedRouting

public ConversationActivityEntityData.UsedRoutingEnum getUsedRouting()

setUsedRouting

public void setUsedRouting(ConversationActivityEntityData.UsedRoutingEnum usedRouting)

userId

public ConversationActivityEntityData userId(String userId)

Unique identifier for the user

getUserId

public String getUserId()

setUserId

public void setUserId(String userId)

scoredAgents

public ConversationActivityEntityData scoredAgents(List<ConversationActivityScoredAgent> scoredAgents)

Scored agents

getScoredAgents

public List<ConversationActivityScoredAgent> getScoredAgents()

setScoredAgents

public void setScoredAgents(List<ConversationActivityScoredAgent> scoredAgents)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object