Package com.mypurecloud.sdk.v2.model

Class ConversationCallEventTopicConversationRoutingData

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationCallEventTopicConversationRoutingData

All Implemented Interfaces:

Serializable

public class ConversationCallEventTopicConversationRoutingData
extends Object
implements Serializable

ConversationCallEventTopicConversationRoutingData

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
ConversationCallEventTopicConversationRoutingData()
ConversationCallEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
ConversationCallEventTopicUriReference	getLanguage()
Long	getPriority()
ConversationCallEventTopicUriReference	getQueue()
List<ConversationCallEventTopicScoredAgent>	getScoredAgents()
List<ConversationCallEventTopicUriReference>	getSkills()
int	hashCode()
ConversationCallEventTopicConversationRoutingData	language(ConversationCallEventTopicUriReference language)	A UriReference for a resource
ConversationCallEventTopicConversationRoutingData	priority(Long priority)	The priority of the conversation to use for routing decisions
ConversationCallEventTopicConversationRoutingData	queue(ConversationCallEventTopicUriReference queue)	A UriReference for a resource
ConversationCallEventTopicConversationRoutingData	scoredAgents(List<ConversationCallEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	setLanguage(ConversationCallEventTopicUriReference language)
void	setPriority(Long priority)
void	setQueue(ConversationCallEventTopicUriReference queue)
void	setScoredAgents(List<ConversationCallEventTopicScoredAgent> scoredAgents)
void	setSkills(List<ConversationCallEventTopicUriReference> skills)
ConversationCallEventTopicConversationRoutingData	skills(List<ConversationCallEventTopicUriReference> skills)	The skills to use for routing decisions
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationCallEventTopicConversationRoutingData

public ConversationCallEventTopicConversationRoutingData()

ConversationCallEventTopicConversationRoutingData

public ConversationCallEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Details

queue

public ConversationCallEventTopicConversationRoutingData queue(ConversationCallEventTopicUriReference queue)

A UriReference for a resource

getQueue

public ConversationCallEventTopicUriReference getQueue()

setQueue

public void setQueue(ConversationCallEventTopicUriReference queue)

language

public ConversationCallEventTopicConversationRoutingData language(ConversationCallEventTopicUriReference language)

A UriReference for a resource

getLanguage

public ConversationCallEventTopicUriReference getLanguage()

setLanguage

public void setLanguage(ConversationCallEventTopicUriReference language)

priority

public ConversationCallEventTopicConversationRoutingData priority(Long priority)

The priority of the conversation to use for routing decisions

getPriority

public Long getPriority()

setPriority

public void setPriority(Long priority)

skills

public ConversationCallEventTopicConversationRoutingData skills(List<ConversationCallEventTopicUriReference> skills)

The skills to use for routing decisions

getSkills

public List<ConversationCallEventTopicUriReference> getSkills()

setSkills

public void setSkills(List<ConversationCallEventTopicUriReference> skills)

scoredAgents

public ConversationCallEventTopicConversationRoutingData scoredAgents(List<ConversationCallEventTopicScoredAgent> scoredAgents)

A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents

getScoredAgents

public List<ConversationCallEventTopicScoredAgent> getScoredAgents()

setScoredAgents

public void setScoredAgents(List<ConversationCallEventTopicScoredAgent> scoredAgents)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object