Package com.mypurecloud.sdk.v2.model

Class ConversationChatEventTopicConversationRoutingData

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationChatEventTopicConversationRoutingData

All Implemented Interfaces:

Serializable

public class ConversationChatEventTopicConversationRoutingData
extends Object
implements Serializable

ConversationChatEventTopicConversationRoutingData

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
ConversationChatEventTopicConversationRoutingData()
ConversationChatEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
ConversationChatEventTopicUriReference	getLanguage()
Long	getPriority()
ConversationChatEventTopicUriReference	getQueue()
List<ConversationChatEventTopicScoredAgent>	getScoredAgents()
List<ConversationChatEventTopicUriReference>	getSkills()
int	hashCode()
ConversationChatEventTopicConversationRoutingData	language(ConversationChatEventTopicUriReference language)	A UriReference for a resource
ConversationChatEventTopicConversationRoutingData	priority(Long priority)	The priority of the conversation to use for routing decisions
ConversationChatEventTopicConversationRoutingData	queue(ConversationChatEventTopicUriReference queue)	A UriReference for a resource
ConversationChatEventTopicConversationRoutingData	scoredAgents(List<ConversationChatEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	setLanguage(ConversationChatEventTopicUriReference language)
void	setPriority(Long priority)
void	setQueue(ConversationChatEventTopicUriReference queue)
void	setScoredAgents(List<ConversationChatEventTopicScoredAgent> scoredAgents)
void	setSkills(List<ConversationChatEventTopicUriReference> skills)
ConversationChatEventTopicConversationRoutingData	skills(List<ConversationChatEventTopicUriReference> skills)	The skills to use for routing decisions
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationChatEventTopicConversationRoutingData

public ConversationChatEventTopicConversationRoutingData()

ConversationChatEventTopicConversationRoutingData

public ConversationChatEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Details

queue

public ConversationChatEventTopicConversationRoutingData queue(ConversationChatEventTopicUriReference queue)

A UriReference for a resource

getQueue

public ConversationChatEventTopicUriReference getQueue()

setQueue

public void setQueue(ConversationChatEventTopicUriReference queue)

language

public ConversationChatEventTopicConversationRoutingData language(ConversationChatEventTopicUriReference language)

A UriReference for a resource

getLanguage

public ConversationChatEventTopicUriReference getLanguage()

setLanguage

public void setLanguage(ConversationChatEventTopicUriReference language)

priority

public ConversationChatEventTopicConversationRoutingData priority(Long priority)

The priority of the conversation to use for routing decisions

getPriority

public Long getPriority()

setPriority

public void setPriority(Long priority)

skills

public ConversationChatEventTopicConversationRoutingData skills(List<ConversationChatEventTopicUriReference> skills)

The skills to use for routing decisions

getSkills

public List<ConversationChatEventTopicUriReference> getSkills()

setSkills

public void setSkills(List<ConversationChatEventTopicUriReference> skills)

scoredAgents

public ConversationChatEventTopicConversationRoutingData scoredAgents(List<ConversationChatEventTopicScoredAgent> scoredAgents)

A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents

getScoredAgents

public List<ConversationChatEventTopicScoredAgent> getScoredAgents()

setScoredAgents

public void setScoredAgents(List<ConversationChatEventTopicScoredAgent> scoredAgents)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object