Package com.mypurecloud.sdk.v2.model

Class ConversationCobrowseEventTopicConversationRoutingData

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationCobrowseEventTopicConversationRoutingData

All Implemented Interfaces:

Serializable

public class ConversationCobrowseEventTopicConversationRoutingData
extends Object
implements Serializable

ConversationCobrowseEventTopicConversationRoutingData

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
ConversationCobrowseEventTopicConversationRoutingData()
ConversationCobrowseEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
ConversationCobrowseEventTopicUriReference	getLanguage()
Long	getPriority()
ConversationCobrowseEventTopicUriReference	getQueue()
List<ConversationCobrowseEventTopicScoredAgent>	getScoredAgents()
List<ConversationCobrowseEventTopicUriReference>	getSkills()
int	hashCode()
ConversationCobrowseEventTopicConversationRoutingData	language(ConversationCobrowseEventTopicUriReference language)	A UriReference for a resource
ConversationCobrowseEventTopicConversationRoutingData	priority(Long priority)	The priority of the conversation to use for routing decisions
ConversationCobrowseEventTopicConversationRoutingData	queue(ConversationCobrowseEventTopicUriReference queue)	A UriReference for a resource
ConversationCobrowseEventTopicConversationRoutingData	scoredAgents(List<ConversationCobrowseEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	setLanguage(ConversationCobrowseEventTopicUriReference language)
void	setPriority(Long priority)
void	setQueue(ConversationCobrowseEventTopicUriReference queue)
void	setScoredAgents(List<ConversationCobrowseEventTopicScoredAgent> scoredAgents)
void	setSkills(List<ConversationCobrowseEventTopicUriReference> skills)
ConversationCobrowseEventTopicConversationRoutingData	skills(List<ConversationCobrowseEventTopicUriReference> skills)	The skills to use for routing decisions
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationCobrowseEventTopicConversationRoutingData

public ConversationCobrowseEventTopicConversationRoutingData()

ConversationCobrowseEventTopicConversationRoutingData

public ConversationCobrowseEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Details

queue

public ConversationCobrowseEventTopicConversationRoutingData queue(ConversationCobrowseEventTopicUriReference queue)

A UriReference for a resource

getQueue

public ConversationCobrowseEventTopicUriReference getQueue()

setQueue

public void setQueue(ConversationCobrowseEventTopicUriReference queue)

language

public ConversationCobrowseEventTopicConversationRoutingData language(ConversationCobrowseEventTopicUriReference language)

A UriReference for a resource

getLanguage

public ConversationCobrowseEventTopicUriReference getLanguage()

setLanguage

public void setLanguage(ConversationCobrowseEventTopicUriReference language)

priority

public ConversationCobrowseEventTopicConversationRoutingData priority(Long priority)

The priority of the conversation to use for routing decisions

getPriority

public Long getPriority()

setPriority

public void setPriority(Long priority)

skills

public ConversationCobrowseEventTopicConversationRoutingData skills(List<ConversationCobrowseEventTopicUriReference> skills)

The skills to use for routing decisions

getSkills

public List<ConversationCobrowseEventTopicUriReference> getSkills()

setSkills

public void setSkills(List<ConversationCobrowseEventTopicUriReference> skills)

scoredAgents

public ConversationCobrowseEventTopicConversationRoutingData scoredAgents(List<ConversationCobrowseEventTopicScoredAgent> scoredAgents)

A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents

getScoredAgents

public List<ConversationCobrowseEventTopicScoredAgent> getScoredAgents()

setScoredAgents

public void setScoredAgents(List<ConversationCobrowseEventTopicScoredAgent> scoredAgents)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object