Package com.mypurecloud.sdk.v2.model

Class ConversationEmailEventTopicConversationRoutingData

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicConversationRoutingData

All Implemented Interfaces:

Serializable

public class ConversationEmailEventTopicConversationRoutingData
extends Object
implements Serializable

ConversationEmailEventTopicConversationRoutingData

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
ConversationEmailEventTopicConversationRoutingData()
ConversationEmailEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
ConversationEmailEventTopicUriReference	getLanguage()
Long	getPriority()
ConversationEmailEventTopicUriReference	getQueue()
List<ConversationEmailEventTopicScoredAgent>	getScoredAgents()
List<ConversationEmailEventTopicUriReference>	getSkills()
int	hashCode()
ConversationEmailEventTopicConversationRoutingData	language(ConversationEmailEventTopicUriReference language)	A UriReference for a resource
ConversationEmailEventTopicConversationRoutingData	priority(Long priority)	The priority of the conversation to use for routing decisions
ConversationEmailEventTopicConversationRoutingData	queue(ConversationEmailEventTopicUriReference queue)	A UriReference for a resource
ConversationEmailEventTopicConversationRoutingData	scoredAgents(List<ConversationEmailEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	setLanguage(ConversationEmailEventTopicUriReference language)
void	setPriority(Long priority)
void	setQueue(ConversationEmailEventTopicUriReference queue)
void	setScoredAgents(List<ConversationEmailEventTopicScoredAgent> scoredAgents)
void	setSkills(List<ConversationEmailEventTopicUriReference> skills)
ConversationEmailEventTopicConversationRoutingData	skills(List<ConversationEmailEventTopicUriReference> skills)	The skills to use for routing decisions
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationEmailEventTopicConversationRoutingData

public ConversationEmailEventTopicConversationRoutingData()

ConversationEmailEventTopicConversationRoutingData

public ConversationEmailEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Details

queue

public ConversationEmailEventTopicConversationRoutingData queue(ConversationEmailEventTopicUriReference queue)

A UriReference for a resource

getQueue

public ConversationEmailEventTopicUriReference getQueue()

setQueue

public void setQueue(ConversationEmailEventTopicUriReference queue)

language

public ConversationEmailEventTopicConversationRoutingData language(ConversationEmailEventTopicUriReference language)

A UriReference for a resource

getLanguage

public ConversationEmailEventTopicUriReference getLanguage()

setLanguage

public void setLanguage(ConversationEmailEventTopicUriReference language)

priority

public ConversationEmailEventTopicConversationRoutingData priority(Long priority)

The priority of the conversation to use for routing decisions

getPriority

public Long getPriority()

setPriority

public void setPriority(Long priority)

skills

public ConversationEmailEventTopicConversationRoutingData skills(List<ConversationEmailEventTopicUriReference> skills)

The skills to use for routing decisions

getSkills

public List<ConversationEmailEventTopicUriReference> getSkills()

setSkills

public void setSkills(List<ConversationEmailEventTopicUriReference> skills)

scoredAgents

public ConversationEmailEventTopicConversationRoutingData scoredAgents(List<ConversationEmailEventTopicScoredAgent> scoredAgents)

A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents

getScoredAgents

public List<ConversationEmailEventTopicScoredAgent> getScoredAgents()

setScoredAgents

public void setScoredAgents(List<ConversationEmailEventTopicScoredAgent> scoredAgents)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object