Package com.mypurecloud.sdk.v2.model

Class ConversationEventTopicWrapup

java.lang.Object
com.mypurecloud.sdk.v2.model.ConversationEventTopicWrapup
All Implemented Interfaces:
Serializable
public class ConversationEventTopicWrapup extends Object implements Serializable
Call wrap up or disposition data.
See Also:

  • Constructor Details

    • ConversationEventTopicWrapup

      public ConversationEventTopicWrapup()

    • ConversationEventTopicWrapup

      public ConversationEventTopicWrapup(Boolean initWithEmptyList)

  • Method Details

    • code

      public ConversationEventTopicWrapup code(String code)
      The user configured wrap up code name.

    • getCode

      public String getCode()

    • setCode

      public void setCode(String code)

    • notes

      public ConversationEventTopicWrapup notes(String notes)
      Text entered by the agent to describe the call or disposition.

    • getNotes

      public String getNotes()

    • setNotes

      public void setNotes(String notes)

    • tags

      public ConversationEventTopicWrapup tags(List<String> tags)
      List of tags selected by the agent to describe the call or disposition.

    • getTags

      public List<String> getTags()

    • setTags

      public void setTags(List<String> tags)

    • durationSeconds

      public ConversationEventTopicWrapup durationSeconds(Long durationSeconds)
      The length of time in seconds that the agent spent doing after call work., Note, the format of utc-millisec should be ignored, our code generator needs it to generate a Long for us internally

    • getDurationSeconds

      public Long getDurationSeconds()

    • setDurationSeconds

      public void setDurationSeconds(Long durationSeconds)

    • endTime

      public ConversationEventTopicWrapup endTime(Date endTime)
      The timestamp when the wrapup was finished.

    • getEndTime

      public Date getEndTime()

    • setEndTime

      public void setEndTime(Date endTime)

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object