Package com.mypurecloud.sdk.v2.model

Class ConversationInsight

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationInsight

All Implemented Interfaces:

Serializable

public class ConversationInsight
extends Object
implements Serializable

ConversationInsight

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	ConversationInsight.TypeEnum	The type of insight

Constructor Summary

Constructors

Constructor	Description
ConversationInsight()
ConversationInsight(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
ConversationInsight	description(String description)	Reasoning for the given insight
boolean	equals(Object o)
String	getDescription()
String	getOutcome()
String	getTitle()
ConversationInsight.TypeEnum	getType()
int	hashCode()
ConversationInsight	outcome(String outcome)	The outcome of a given resolution insight
void	setDescription(String description)
void	setOutcome(String outcome)
void	setTitle(String title)
void	setType(ConversationInsight.TypeEnum type)
ConversationInsight	title(String title)	The reason for contact, resolution for the interaction, or follow-up action item
String	toString()
ConversationInsight	type(ConversationInsight.TypeEnum type)	The type of insight

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationInsight

public ConversationInsight()

ConversationInsight

public ConversationInsight(Boolean initWithEmptyList)

Method Details

type

public ConversationInsight type(ConversationInsight.TypeEnum type)

The type of insight

getType

public ConversationInsight.TypeEnum getType()

setType

public void setType(ConversationInsight.TypeEnum type)

title

public ConversationInsight title(String title)

The reason for contact, resolution for the interaction, or follow-up action item

getTitle

public String getTitle()

setTitle

public void setTitle(String title)

description

public ConversationInsight description(String description)

Reasoning for the given insight

getDescription

public String getDescription()

setDescription

public void setDescription(String description)

outcome

public ConversationInsight outcome(String outcome)

The outcome of a given resolution insight

getOutcome

public String getOutcome()

setOutcome

public void setOutcome(String outcome)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object