Package com.mypurecloud.sdk.v2.model

Class ConversationMessageEventTopicConversationRoutingData

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicConversationRoutingData

All Implemented Interfaces:

Serializable

public class ConversationMessageEventTopicConversationRoutingData
extends Object
implements Serializable

ConversationMessageEventTopicConversationRoutingData

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
ConversationMessageEventTopicConversationRoutingData()
ConversationMessageEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
ConversationMessageEventTopicUriReference	getLanguage()
Long	getPriority()
ConversationMessageEventTopicUriReference	getQueue()
List<ConversationMessageEventTopicScoredAgent>	getScoredAgents()
List<ConversationMessageEventTopicUriReference>	getSkills()
int	hashCode()
ConversationMessageEventTopicConversationRoutingData	language(ConversationMessageEventTopicUriReference language)	A UriReference for a resource
ConversationMessageEventTopicConversationRoutingData	priority(Long priority)	The priority of the conversation to use for routing decisions
ConversationMessageEventTopicConversationRoutingData	queue(ConversationMessageEventTopicUriReference queue)	A UriReference for a resource
ConversationMessageEventTopicConversationRoutingData	scoredAgents(List<ConversationMessageEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	setLanguage(ConversationMessageEventTopicUriReference language)
void	setPriority(Long priority)
void	setQueue(ConversationMessageEventTopicUriReference queue)
void	setScoredAgents(List<ConversationMessageEventTopicScoredAgent> scoredAgents)
void	setSkills(List<ConversationMessageEventTopicUriReference> skills)
ConversationMessageEventTopicConversationRoutingData	skills(List<ConversationMessageEventTopicUriReference> skills)	The skills to use for routing decisions
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationMessageEventTopicConversationRoutingData

public ConversationMessageEventTopicConversationRoutingData()

ConversationMessageEventTopicConversationRoutingData

public ConversationMessageEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Details

queue

public ConversationMessageEventTopicConversationRoutingData queue(ConversationMessageEventTopicUriReference queue)

A UriReference for a resource

getQueue

public ConversationMessageEventTopicUriReference getQueue()

setQueue

public void setQueue(ConversationMessageEventTopicUriReference queue)

language

public ConversationMessageEventTopicConversationRoutingData language(ConversationMessageEventTopicUriReference language)

A UriReference for a resource

getLanguage

public ConversationMessageEventTopicUriReference getLanguage()

setLanguage

public void setLanguage(ConversationMessageEventTopicUriReference language)

priority

public ConversationMessageEventTopicConversationRoutingData priority(Long priority)

The priority of the conversation to use for routing decisions

getPriority

public Long getPriority()

setPriority

public void setPriority(Long priority)

skills

public ConversationMessageEventTopicConversationRoutingData skills(List<ConversationMessageEventTopicUriReference> skills)

The skills to use for routing decisions

getSkills

public List<ConversationMessageEventTopicUriReference> getSkills()

setSkills

public void setSkills(List<ConversationMessageEventTopicUriReference> skills)

scoredAgents

public ConversationMessageEventTopicConversationRoutingData scoredAgents(List<ConversationMessageEventTopicScoredAgent> scoredAgents)

A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents

getScoredAgents

public List<ConversationMessageEventTopicScoredAgent> getScoredAgents()

setScoredAgents

public void setScoredAgents(List<ConversationMessageEventTopicScoredAgent> scoredAgents)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object