Package com.mypurecloud.sdk.v2.model

Class ConversationMetrics

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationMetrics

All Implemented Interfaces:

Serializable

public class ConversationMetrics
extends Object
implements Serializable

ConversationMetrics

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	ConversationMetrics.SentimentTrendClassEnum	The Sentiment Trend Class

Constructor Summary

Constructors

Constructor	Description
ConversationMetrics()
ConversationMetrics(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
ConversationMetrics	conversation(AddressableEntityRef conversation)	The Conversation Reference
ConversationMetrics	empathyScores(List<EmpathyScore> empathyScores)	The Empathy Scores
boolean	equals(Object o)
AddressableEntityRef	getConversation()
List<EmpathyScore>	getEmpathyScores()
ParticipantMetrics	getParticipantMetrics()
Double	getSentimentScore()
Double	getSentimentTrend()
ConversationMetrics.SentimentTrendClassEnum	getSentimentTrendClass()
int	hashCode()
ConversationMetrics	participantMetrics(ParticipantMetrics participantMetrics)	The Participant Metrics
ConversationMetrics	sentimentScore(Double sentimentScore)	The Sentiment Score
ConversationMetrics	sentimentTrend(Double sentimentTrend)	The Sentiment Trend
ConversationMetrics	sentimentTrendClass(ConversationMetrics.SentimentTrendClassEnum sentimentTrendClass)	The Sentiment Trend Class
void	setConversation(AddressableEntityRef conversation)
void	setEmpathyScores(List<EmpathyScore> empathyScores)
void	setParticipantMetrics(ParticipantMetrics participantMetrics)
void	setSentimentScore(Double sentimentScore)
void	setSentimentTrend(Double sentimentTrend)
void	setSentimentTrendClass(ConversationMetrics.SentimentTrendClassEnum sentimentTrendClass)
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationMetrics

public ConversationMetrics()

ConversationMetrics

public ConversationMetrics(Boolean initWithEmptyList)

Method Details

conversation

public ConversationMetrics conversation(AddressableEntityRef conversation)

The Conversation Reference

getConversation

public AddressableEntityRef getConversation()

setConversation

public void setConversation(AddressableEntityRef conversation)

sentimentScore

public ConversationMetrics sentimentScore(Double sentimentScore)

The Sentiment Score

getSentimentScore

public Double getSentimentScore()

setSentimentScore

public void setSentimentScore(Double sentimentScore)

sentimentTrend

public ConversationMetrics sentimentTrend(Double sentimentTrend)

The Sentiment Trend

getSentimentTrend

public Double getSentimentTrend()

setSentimentTrend

public void setSentimentTrend(Double sentimentTrend)

sentimentTrendClass

public ConversationMetrics sentimentTrendClass(ConversationMetrics.SentimentTrendClassEnum sentimentTrendClass)

The Sentiment Trend Class

getSentimentTrendClass

public ConversationMetrics.SentimentTrendClassEnum getSentimentTrendClass()

setSentimentTrendClass

public void setSentimentTrendClass(ConversationMetrics.SentimentTrendClassEnum sentimentTrendClass)

empathyScores

public ConversationMetrics empathyScores(List<EmpathyScore> empathyScores)

The Empathy Scores

getEmpathyScores

public List<EmpathyScore> getEmpathyScores()

setEmpathyScores

public void setEmpathyScores(List<EmpathyScore> empathyScores)

participantMetrics

public ConversationMetrics participantMetrics(ParticipantMetrics participantMetrics)

The Participant Metrics

getParticipantMetrics

public ParticipantMetrics getParticipantMetrics()

setParticipantMetrics

public void setParticipantMetrics(ParticipantMetrics participantMetrics)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object