Package com.mypurecloud.sdk.v2.model

Class ConversationQuery

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationQuery

All Implemented Interfaces:

Serializable

public class ConversationQuery
extends Object
implements Serializable

ConversationQuery

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	ConversationQuery.OrderByEnum	Specify which data element within the result set to use for sorting.
static enum	ConversationQuery.OrderEnum	Sort the result set in ascending/descending order.

Constructor Summary

Constructors

Constructor	Description
ConversationQuery()
ConversationQuery(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
ConversationQuery	aggregations(List<AnalyticsQueryAggregation> aggregations)	Include faceted search and aggregate roll-ups describing your search results.
ConversationQuery	conversationFilters(List<ConversationDetailQueryFilter> conversationFilters)	Filters that target conversation-level data
boolean	equals(Object o)
ConversationQuery	evaluationFilters(List<EvaluationDetailQueryFilter> evaluationFilters)	Filters that target evaluations
List<AnalyticsQueryAggregation>	getAggregations()
List<ConversationDetailQueryFilter>	getConversationFilters()
List<EvaluationDetailQueryFilter>	getEvaluationFilters()
String	getInterval()
ConversationQuery.OrderEnum	getOrder()
ConversationQuery.OrderByEnum	getOrderBy()
PagingSpec	getPaging()
List<ResolutionDetailQueryFilter>	getResolutionFilters()
List<SegmentDetailQueryFilter>	getSegmentFilters()
List<SurveyDetailQueryFilter>	getSurveyFilters()
int	hashCode()
ConversationQuery	interval(String interval)	Specifies the date and time range of data being queried.
ConversationQuery	order(ConversationQuery.OrderEnum order)	Sort the result set in ascending/descending order.
ConversationQuery	orderBy(ConversationQuery.OrderByEnum orderBy)	Specify which data element within the result set to use for sorting.
ConversationQuery	paging(PagingSpec paging)	Page size and number to control iterating through large result sets.
ConversationQuery	resolutionFilters(List<ResolutionDetailQueryFilter> resolutionFilters)	Filters that target resolutions
ConversationQuery	segmentFilters(List<SegmentDetailQueryFilter> segmentFilters)	Filters that target individual segments within a conversation
void	setAggregations(List<AnalyticsQueryAggregation> aggregations)
void	setConversationFilters(List<ConversationDetailQueryFilter> conversationFilters)
void	setEvaluationFilters(List<EvaluationDetailQueryFilter> evaluationFilters)
void	setInterval(String interval)
void	setOrder(ConversationQuery.OrderEnum order)
void	setOrderBy(ConversationQuery.OrderByEnum orderBy)
void	setPaging(PagingSpec paging)
void	setResolutionFilters(List<ResolutionDetailQueryFilter> resolutionFilters)
void	setSegmentFilters(List<SegmentDetailQueryFilter> segmentFilters)
void	setSurveyFilters(List<SurveyDetailQueryFilter> surveyFilters)
ConversationQuery	surveyFilters(List<SurveyDetailQueryFilter> surveyFilters)	Filters that target surveys
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationQuery

public ConversationQuery()

ConversationQuery

public ConversationQuery(Boolean initWithEmptyList)

Method Details

conversationFilters

public ConversationQuery conversationFilters(List<ConversationDetailQueryFilter> conversationFilters)

Filters that target conversation-level data

getConversationFilters

public List<ConversationDetailQueryFilter> getConversationFilters()

setConversationFilters

public void setConversationFilters(List<ConversationDetailQueryFilter> conversationFilters)

segmentFilters

public ConversationQuery segmentFilters(List<SegmentDetailQueryFilter> segmentFilters)

Filters that target individual segments within a conversation

getSegmentFilters

public List<SegmentDetailQueryFilter> getSegmentFilters()

setSegmentFilters

public void setSegmentFilters(List<SegmentDetailQueryFilter> segmentFilters)

evaluationFilters

public ConversationQuery evaluationFilters(List<EvaluationDetailQueryFilter> evaluationFilters)

Filters that target evaluations

getEvaluationFilters

public List<EvaluationDetailQueryFilter> getEvaluationFilters()

setEvaluationFilters

public void setEvaluationFilters(List<EvaluationDetailQueryFilter> evaluationFilters)

surveyFilters

public ConversationQuery surveyFilters(List<SurveyDetailQueryFilter> surveyFilters)

Filters that target surveys

getSurveyFilters

public List<SurveyDetailQueryFilter> getSurveyFilters()

setSurveyFilters

public void setSurveyFilters(List<SurveyDetailQueryFilter> surveyFilters)

resolutionFilters

public ConversationQuery resolutionFilters(List<ResolutionDetailQueryFilter> resolutionFilters)

Filters that target resolutions

getResolutionFilters

public List<ResolutionDetailQueryFilter> getResolutionFilters()

setResolutionFilters

public void setResolutionFilters(List<ResolutionDetailQueryFilter> resolutionFilters)

order

public ConversationQuery order(ConversationQuery.OrderEnum order)

Sort the result set in ascending/descending order. Default is ascending

getOrder

public ConversationQuery.OrderEnum getOrder()

setOrder

public void setOrder(ConversationQuery.OrderEnum order)

orderBy

public ConversationQuery orderBy(ConversationQuery.OrderByEnum orderBy)

Specify which data element within the result set to use for sorting. The options to use as a basis for sorting the results: conversationStart, segmentStart, and segmentEnd. If not specified, the default is conversationStart

getOrderBy

public ConversationQuery.OrderByEnum getOrderBy()

setOrderBy

public void setOrderBy(ConversationQuery.OrderByEnum orderBy)

interval

public ConversationQuery interval(String interval)

Specifies the date and time range of data being queried. Results will only include conversations that started on a day touched by the interval. Intervals are represented as an ISO-8601 string. For example: YYYY-MM-DDThh:mm:ss/YYYY-MM-DDThh:mm:ss

getInterval

public String getInterval()

setInterval

public void setInterval(String interval)

aggregations

public ConversationQuery aggregations(List<AnalyticsQueryAggregation> aggregations)

Include faceted search and aggregate roll-ups describing your search results. This does not function as a filter, but rather, summary data about the data matching your filters

getAggregations

public List<AnalyticsQueryAggregation> getAggregations()

setAggregations

public void setAggregations(List<AnalyticsQueryAggregation> aggregations)

paging

public ConversationQuery paging(PagingSpec paging)

Page size and number to control iterating through large result sets. Default page size is 25

getPaging

public PagingSpec getPaging()

setPaging

public void setPaging(PagingSpec paging)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object