Package com.mypurecloud.sdk.v2.model

Class ConversationScreenShareEventTopicConversationRoutingData

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationScreenShareEventTopicConversationRoutingData

All Implemented Interfaces:

Serializable

public class ConversationScreenShareEventTopicConversationRoutingData
extends Object
implements Serializable

ConversationScreenShareEventTopicConversationRoutingData

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
ConversationScreenShareEventTopicConversationRoutingData()
ConversationScreenShareEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
ConversationScreenShareEventTopicUriReference	getLanguage()
Long	getPriority()
ConversationScreenShareEventTopicUriReference	getQueue()
List<ConversationScreenShareEventTopicScoredAgent>	getScoredAgents()
List<ConversationScreenShareEventTopicUriReference>	getSkills()
int	hashCode()
ConversationScreenShareEventTopicConversationRoutingData	language(ConversationScreenShareEventTopicUriReference language)	A UriReference for a resource
ConversationScreenShareEventTopicConversationRoutingData	priority(Long priority)	The priority of the conversation to use for routing decisions
ConversationScreenShareEventTopicConversationRoutingData	queue(ConversationScreenShareEventTopicUriReference queue)	A UriReference for a resource
ConversationScreenShareEventTopicConversationRoutingData	scoredAgents(List<ConversationScreenShareEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	setLanguage(ConversationScreenShareEventTopicUriReference language)
void	setPriority(Long priority)
void	setQueue(ConversationScreenShareEventTopicUriReference queue)
void	setScoredAgents(List<ConversationScreenShareEventTopicScoredAgent> scoredAgents)
void	setSkills(List<ConversationScreenShareEventTopicUriReference> skills)
ConversationScreenShareEventTopicConversationRoutingData	skills(List<ConversationScreenShareEventTopicUriReference> skills)	The skills to use for routing decisions
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationScreenShareEventTopicConversationRoutingData

public ConversationScreenShareEventTopicConversationRoutingData()

ConversationScreenShareEventTopicConversationRoutingData

public ConversationScreenShareEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Details

queue

public ConversationScreenShareEventTopicConversationRoutingData queue(ConversationScreenShareEventTopicUriReference queue)

A UriReference for a resource

getQueue

public ConversationScreenShareEventTopicUriReference getQueue()

setQueue

public void setQueue(ConversationScreenShareEventTopicUriReference queue)

language

public ConversationScreenShareEventTopicConversationRoutingData language(ConversationScreenShareEventTopicUriReference language)

A UriReference for a resource

getLanguage

public ConversationScreenShareEventTopicUriReference getLanguage()

setLanguage

public void setLanguage(ConversationScreenShareEventTopicUriReference language)

priority

public ConversationScreenShareEventTopicConversationRoutingData priority(Long priority)

The priority of the conversation to use for routing decisions

getPriority

public Long getPriority()

setPriority

public void setPriority(Long priority)

skills

public ConversationScreenShareEventTopicConversationRoutingData skills(List<ConversationScreenShareEventTopicUriReference> skills)

The skills to use for routing decisions

getSkills

public List<ConversationScreenShareEventTopicUriReference> getSkills()

setSkills

public void setSkills(List<ConversationScreenShareEventTopicUriReference> skills)

scoredAgents

public ConversationScreenShareEventTopicConversationRoutingData scoredAgents(List<ConversationScreenShareEventTopicScoredAgent> scoredAgents)

A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents

getScoredAgents

public List<ConversationScreenShareEventTopicScoredAgent> getScoredAgents()

setScoredAgents

public void setScoredAgents(List<ConversationScreenShareEventTopicScoredAgent> scoredAgents)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object