Package com.mypurecloud.sdk.v2.model

Class ConversationSessionSummary

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationSessionSummary

All Implemented Interfaces:

Serializable

public class ConversationSessionSummary
extends Object
implements Serializable

ConversationSessionSummary

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	ConversationSessionSummary.MediaTypeEnum	The media type of the conversation.
static enum	ConversationSessionSummary.StatusEnum	The status of the conversation summary.

Constructor Summary

Constructors

Constructor	Description
ConversationSessionSummary()
ConversationSessionSummary(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
ConversationSessionSummary	communication(Entity communication)	The communication object of the summary.
ConversationSessionSummary	confidence(Float confidence)	The AI confidence value.
ConversationSessionSummary	dateCreated(Date dateCreated)	The created date of the summary.
ConversationSessionSummary	editedSummary(ConversationEditedInput editedSummary)	The edited summary of the conversation.
boolean	equals(Object o)
ConversationSessionSummary	followup(ConversationSummaryFollowup followup)	The followup of the conversation summary.
Entity	getCommunication()
Float	getConfidence()
Date	getDateCreated()
ConversationEditedInput	getEditedSummary()
ConversationSummaryFollowup	getFollowup()
String	getId()
String	getLanguage()
ConversationSessionSummary.MediaTypeEnum	getMediaType()
List<AddressableEntityRef>	getParticipants()
List<ConversationSummaryWrapupCode>	getPredictedWrapupCodes()
ConversationSummaryReason	getReason()
ConversationSummaryResolution	getResolution()
ConversationSessionSummary.StatusEnum	getStatus()
String	getText()
int	hashCode()
ConversationSessionSummary	id(String id)	The id of the summary.
ConversationSessionSummary	language(String language)	The language of the conversation.
ConversationSessionSummary	mediaType(ConversationSessionSummary.MediaTypeEnum mediaType)	The media type of the conversation.
ConversationSessionSummary	participants(List<AddressableEntityRef> participants)	The list of participants.
ConversationSessionSummary	predictedWrapupCodes(List<ConversationSummaryWrapupCode> predictedWrapupCodes)	The wrapup codes of the conversation summary.
ConversationSessionSummary	reason(ConversationSummaryReason reason)	The reason of the conversation summary.
ConversationSessionSummary	resolution(ConversationSummaryResolution resolution)	The resolution of the conversation summary.
void	setCommunication(Entity communication)
void	setConfidence(Float confidence)
void	setDateCreated(Date dateCreated)
void	setEditedSummary(ConversationEditedInput editedSummary)
void	setFollowup(ConversationSummaryFollowup followup)
void	setId(String id)
void	setLanguage(String language)
void	setMediaType(ConversationSessionSummary.MediaTypeEnum mediaType)
void	setParticipants(List<AddressableEntityRef> participants)
void	setPredictedWrapupCodes(List<ConversationSummaryWrapupCode> predictedWrapupCodes)
void	setReason(ConversationSummaryReason reason)
void	setResolution(ConversationSummaryResolution resolution)
void	setStatus(ConversationSessionSummary.StatusEnum status)
void	setText(String text)
ConversationSessionSummary	status(ConversationSessionSummary.StatusEnum status)	The status of the conversation summary.
ConversationSessionSummary	text(String text)	The text of the summary.
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationSessionSummary

public ConversationSessionSummary()

ConversationSessionSummary

public ConversationSessionSummary(Boolean initWithEmptyList)

Method Details

id

public ConversationSessionSummary id(String id)

The id of the summary.

getId

public String getId()

setId

public void setId(String id)

text

public ConversationSessionSummary text(String text)

The text of the summary.

getText

public String getText()

setText

public void setText(String text)

confidence

public ConversationSessionSummary confidence(Float confidence)

The AI confidence value.

getConfidence

public Float getConfidence()

setConfidence

public void setConfidence(Float confidence)

status

public ConversationSessionSummary status(ConversationSessionSummary.StatusEnum status)

The status of the conversation summary.

getStatus

public ConversationSessionSummary.StatusEnum getStatus()

setStatus

public void setStatus(ConversationSessionSummary.StatusEnum status)

mediaType

public ConversationSessionSummary mediaType(ConversationSessionSummary.MediaTypeEnum mediaType)

The media type of the conversation.

getMediaType

public ConversationSessionSummary.MediaTypeEnum getMediaType()

setMediaType

public void setMediaType(ConversationSessionSummary.MediaTypeEnum mediaType)

language

public ConversationSessionSummary language(String language)

The language of the conversation.

getLanguage

public String getLanguage()

setLanguage

public void setLanguage(String language)

predictedWrapupCodes

public ConversationSessionSummary predictedWrapupCodes(List<ConversationSummaryWrapupCode> predictedWrapupCodes)

The wrapup codes of the conversation summary.

getPredictedWrapupCodes

public List<ConversationSummaryWrapupCode> getPredictedWrapupCodes()

setPredictedWrapupCodes

public void setPredictedWrapupCodes(List<ConversationSummaryWrapupCode> predictedWrapupCodes)

editedSummary

public ConversationSessionSummary editedSummary(ConversationEditedInput editedSummary)

The edited summary of the conversation.

getEditedSummary

public ConversationEditedInput getEditedSummary()

setEditedSummary

public void setEditedSummary(ConversationEditedInput editedSummary)

reason

public ConversationSessionSummary reason(ConversationSummaryReason reason)

The reason of the conversation summary.

getReason

public ConversationSummaryReason getReason()

setReason

public void setReason(ConversationSummaryReason reason)

followup

public ConversationSessionSummary followup(ConversationSummaryFollowup followup)

The followup of the conversation summary.

getFollowup

public ConversationSummaryFollowup getFollowup()

setFollowup

public void setFollowup(ConversationSummaryFollowup followup)

resolution

public ConversationSessionSummary resolution(ConversationSummaryResolution resolution)

The resolution of the conversation summary.

getResolution

public ConversationSummaryResolution getResolution()

setResolution

public void setResolution(ConversationSummaryResolution resolution)

dateCreated

public ConversationSessionSummary dateCreated(Date dateCreated)

The created date of the summary. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getDateCreated

public Date getDateCreated()

setDateCreated

public void setDateCreated(Date dateCreated)

communication

public ConversationSessionSummary communication(Entity communication)

The communication object of the summary.

getCommunication

public Entity getCommunication()

setCommunication

public void setCommunication(Entity communication)

participants

public ConversationSessionSummary participants(List<AddressableEntityRef> participants)

The list of participants.

getParticipants

public List<AddressableEntityRef> getParticipants()

setParticipants

public void setParticipants(List<AddressableEntityRef> participants)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object