Package com.mypurecloud.sdk.v2.model

Class ConversationSocialExpressionEventTopicConversationRoutingData

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationSocialExpressionEventTopicConversationRoutingData

All Implemented Interfaces:

Serializable

public class ConversationSocialExpressionEventTopicConversationRoutingData
extends Object
implements Serializable

ConversationSocialExpressionEventTopicConversationRoutingData

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
ConversationSocialExpressionEventTopicConversationRoutingData()
ConversationSocialExpressionEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
ConversationSocialExpressionEventTopicUriReference	getLanguage()
Long	getPriority()
ConversationSocialExpressionEventTopicUriReference	getQueue()
List<ConversationSocialExpressionEventTopicScoredAgent>	getScoredAgents()
List<ConversationSocialExpressionEventTopicUriReference>	getSkills()
int	hashCode()
ConversationSocialExpressionEventTopicConversationRoutingData	language(ConversationSocialExpressionEventTopicUriReference language)	A UriReference for a resource
ConversationSocialExpressionEventTopicConversationRoutingData	priority(Long priority)	The priority of the conversation to use for routing decisions
ConversationSocialExpressionEventTopicConversationRoutingData	queue(ConversationSocialExpressionEventTopicUriReference queue)	A UriReference for a resource
ConversationSocialExpressionEventTopicConversationRoutingData	scoredAgents(List<ConversationSocialExpressionEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	setLanguage(ConversationSocialExpressionEventTopicUriReference language)
void	setPriority(Long priority)
void	setQueue(ConversationSocialExpressionEventTopicUriReference queue)
void	setScoredAgents(List<ConversationSocialExpressionEventTopicScoredAgent> scoredAgents)
void	setSkills(List<ConversationSocialExpressionEventTopicUriReference> skills)
ConversationSocialExpressionEventTopicConversationRoutingData	skills(List<ConversationSocialExpressionEventTopicUriReference> skills)	The skills to use for routing decisions
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationSocialExpressionEventTopicConversationRoutingData

public ConversationSocialExpressionEventTopicConversationRoutingData()

ConversationSocialExpressionEventTopicConversationRoutingData

public ConversationSocialExpressionEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Details

queue

public ConversationSocialExpressionEventTopicConversationRoutingData queue(ConversationSocialExpressionEventTopicUriReference queue)

A UriReference for a resource

getQueue

public ConversationSocialExpressionEventTopicUriReference getQueue()

setQueue

public void setQueue(ConversationSocialExpressionEventTopicUriReference queue)

language

public ConversationSocialExpressionEventTopicConversationRoutingData language(ConversationSocialExpressionEventTopicUriReference language)

A UriReference for a resource

getLanguage

public ConversationSocialExpressionEventTopicUriReference getLanguage()

setLanguage

public void setLanguage(ConversationSocialExpressionEventTopicUriReference language)

priority

public ConversationSocialExpressionEventTopicConversationRoutingData priority(Long priority)

The priority of the conversation to use for routing decisions

getPriority

public Long getPriority()

setPriority

public void setPriority(Long priority)

skills

public ConversationSocialExpressionEventTopicConversationRoutingData skills(List<ConversationSocialExpressionEventTopicUriReference> skills)

The skills to use for routing decisions

getSkills

public List<ConversationSocialExpressionEventTopicUriReference> getSkills()

setSkills

public void setSkills(List<ConversationSocialExpressionEventTopicUriReference> skills)

scoredAgents

public ConversationSocialExpressionEventTopicConversationRoutingData scoredAgents(List<ConversationSocialExpressionEventTopicScoredAgent> scoredAgents)

A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents

getScoredAgents

public List<ConversationSocialExpressionEventTopicScoredAgent> getScoredAgents()

setScoredAgents

public void setScoredAgents(List<ConversationSocialExpressionEventTopicScoredAgent> scoredAgents)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object