Package com.mypurecloud.sdk.v2.model

Class ConversationSummary

java.lang.Object

com.mypurecloud.sdk.v2.model.ConversationSummary

All Implemented Interfaces:

Serializable

public class ConversationSummary
extends Object
implements Serializable

ConversationSummary

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	ConversationSummary.MediaTypeEnum	The media type of the conversation.
static enum	ConversationSummary.StatusEnum	The status of the conversation summary.

Constructor Summary

Constructors

Constructor	Description
ConversationSummary()
ConversationSummary(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
ConversationSummary	confidence(Float confidence)	The AI confidence value.
ConversationSummary	dateCreated(Date dateCreated)	The created date of the summary.
ConversationSummary	editedSummary(ConversationEditedInput editedSummary)	The edited summary of the conversation.
boolean	equals(Object o)
ConversationSummary	followup(ConversationSummaryFollowup followup)	The followup of the conversation summary.
Float	getConfidence()
Date	getDateCreated()
ConversationEditedInput	getEditedSummary()
ConversationSummaryFollowup	getFollowup()
String	getId()
String	getLanguage()
ConversationSummary.MediaTypeEnum	getMediaType()
List<AddressableEntityRef>	getParticipants()
List<ConversationSummaryWrapupCode>	getPredictedWrapupCodes()
ConversationSummaryReason	getReason()
ConversationSummaryResolution	getResolution()
ConversationSummary.StatusEnum	getStatus()
String	getText()
int	hashCode()
ConversationSummary	id(String id)	The id of the summary.
ConversationSummary	language(String language)	The language of the conversation.
ConversationSummary	mediaType(ConversationSummary.MediaTypeEnum mediaType)	The media type of the conversation.
ConversationSummary	participants(List<AddressableEntityRef> participants)	The list of participants.
ConversationSummary	predictedWrapupCodes(List<ConversationSummaryWrapupCode> predictedWrapupCodes)	The wrapup codes of the conversation summary.
ConversationSummary	reason(ConversationSummaryReason reason)	The reason of the conversation summary.
ConversationSummary	resolution(ConversationSummaryResolution resolution)	The resolution of the conversation summary.
void	setConfidence(Float confidence)
void	setDateCreated(Date dateCreated)
void	setEditedSummary(ConversationEditedInput editedSummary)
void	setFollowup(ConversationSummaryFollowup followup)
void	setId(String id)
void	setLanguage(String language)
void	setMediaType(ConversationSummary.MediaTypeEnum mediaType)
void	setParticipants(List<AddressableEntityRef> participants)
void	setPredictedWrapupCodes(List<ConversationSummaryWrapupCode> predictedWrapupCodes)
void	setReason(ConversationSummaryReason reason)
void	setResolution(ConversationSummaryResolution resolution)
void	setStatus(ConversationSummary.StatusEnum status)
void	setText(String text)
ConversationSummary	status(ConversationSummary.StatusEnum status)	The status of the conversation summary.
ConversationSummary	text(String text)	The text of the summary.
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ConversationSummary

public ConversationSummary()

ConversationSummary

public ConversationSummary(Boolean initWithEmptyList)

Method Details

id

public ConversationSummary id(String id)

The id of the summary.

getId

public String getId()

setId

public void setId(String id)

text

public ConversationSummary text(String text)

The text of the summary.

getText

public String getText()

setText

public void setText(String text)

confidence

public ConversationSummary confidence(Float confidence)

The AI confidence value.

getConfidence

public Float getConfidence()

setConfidence

public void setConfidence(Float confidence)

status

public ConversationSummary status(ConversationSummary.StatusEnum status)

The status of the conversation summary.

getStatus

public ConversationSummary.StatusEnum getStatus()

setStatus

public void setStatus(ConversationSummary.StatusEnum status)

mediaType

public ConversationSummary mediaType(ConversationSummary.MediaTypeEnum mediaType)

The media type of the conversation.

getMediaType

public ConversationSummary.MediaTypeEnum getMediaType()

setMediaType

public void setMediaType(ConversationSummary.MediaTypeEnum mediaType)

language

public ConversationSummary language(String language)

The language of the conversation.

getLanguage

public String getLanguage()

setLanguage

public void setLanguage(String language)

predictedWrapupCodes

public ConversationSummary predictedWrapupCodes(List<ConversationSummaryWrapupCode> predictedWrapupCodes)

The wrapup codes of the conversation summary.

getPredictedWrapupCodes

public List<ConversationSummaryWrapupCode> getPredictedWrapupCodes()

setPredictedWrapupCodes

public void setPredictedWrapupCodes(List<ConversationSummaryWrapupCode> predictedWrapupCodes)

editedSummary

public ConversationSummary editedSummary(ConversationEditedInput editedSummary)

The edited summary of the conversation.

getEditedSummary

public ConversationEditedInput getEditedSummary()

setEditedSummary

public void setEditedSummary(ConversationEditedInput editedSummary)

reason

public ConversationSummary reason(ConversationSummaryReason reason)

The reason of the conversation summary.

getReason

public ConversationSummaryReason getReason()

setReason

public void setReason(ConversationSummaryReason reason)

followup

public ConversationSummary followup(ConversationSummaryFollowup followup)

The followup of the conversation summary.

getFollowup

public ConversationSummaryFollowup getFollowup()

setFollowup

public void setFollowup(ConversationSummaryFollowup followup)

resolution

public ConversationSummary resolution(ConversationSummaryResolution resolution)

The resolution of the conversation summary.

getResolution

public ConversationSummaryResolution getResolution()

setResolution

public void setResolution(ConversationSummaryResolution resolution)

dateCreated

public ConversationSummary dateCreated(Date dateCreated)

The created date of the summary. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

getDateCreated

public Date getDateCreated()

setDateCreated

public void setDateCreated(Date dateCreated)

participants

public ConversationSummary participants(List<AddressableEntityRef> participants)

The list of participants.

getParticipants

public List<AddressableEntityRef> getParticipants()

setParticipants

public void setParticipants(List<AddressableEntityRef> participants)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object