Package com.mypurecloud.sdk.v2.model

Class CreatePredictorRequest

java.lang.Object

com.mypurecloud.sdk.v2.model.CreatePredictorRequest

All Implemented Interfaces:

Serializable

public class CreatePredictorRequest
extends Object
implements Serializable

CreatePredictorRequest

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
CreatePredictorRequest()
CreatePredictorRequest(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
String	getKpi()
List<String>	getQueueIds()
Integer	getRoutingTimeoutSeconds()
PredictorSchedule	getSchedule()
PredictorWorkloadBalancing	getWorkloadBalancingConfig()
int	hashCode()
CreatePredictorRequest	kpi(String kpi)	The KPI that the predictor attempts to maximize/minimize.
CreatePredictorRequest	queueIds(List<String> queueIds)	The queue IDs associated with the predictor.
CreatePredictorRequest	routingTimeoutSeconds(Integer routingTimeoutSeconds)	Number of seconds allocated to predictive routing before attempting a different routing method.
CreatePredictorRequest	schedule(PredictorSchedule schedule)	The predictor schedule that determines when the predictor is used for routing interactions.
void	setKpi(String kpi)
void	setQueueIds(List<String> queueIds)
void	setRoutingTimeoutSeconds(Integer routingTimeoutSeconds)
void	setSchedule(PredictorSchedule schedule)
void	setWorkloadBalancingConfig(PredictorWorkloadBalancing workloadBalancingConfig)
String	toString()
CreatePredictorRequest	workloadBalancingConfig(PredictorWorkloadBalancing workloadBalancingConfig)	The predictor balancing configuration to enable workload balancing

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

CreatePredictorRequest

public CreatePredictorRequest()

CreatePredictorRequest

public CreatePredictorRequest(Boolean initWithEmptyList)

Method Details

queueIds

public CreatePredictorRequest queueIds(List<String> queueIds)

The queue IDs associated with the predictor.

getQueueIds

public List<String> getQueueIds()

setQueueIds

public void setQueueIds(List<String> queueIds)

kpi

public CreatePredictorRequest kpi(String kpi)

The KPI that the predictor attempts to maximize/minimize.

getKpi

public String getKpi()

setKpi

public void setKpi(String kpi)

routingTimeoutSeconds

public CreatePredictorRequest routingTimeoutSeconds(Integer routingTimeoutSeconds)

Number of seconds allocated to predictive routing before attempting a different routing method. This is a value between 12 and 900 seconds.

getRoutingTimeoutSeconds

public Integer getRoutingTimeoutSeconds()

setRoutingTimeoutSeconds

public void setRoutingTimeoutSeconds(Integer routingTimeoutSeconds)

schedule

public CreatePredictorRequest schedule(PredictorSchedule schedule)

The predictor schedule that determines when the predictor is used for routing interactions.

getSchedule

public PredictorSchedule getSchedule()

setSchedule

public void setSchedule(PredictorSchedule schedule)

workloadBalancingConfig

public CreatePredictorRequest workloadBalancingConfig(PredictorWorkloadBalancing workloadBalancingConfig)

The predictor balancing configuration to enable workload balancing

getWorkloadBalancingConfig

public PredictorWorkloadBalancing getWorkloadBalancingConfig()

setWorkloadBalancingConfig

public void setWorkloadBalancingConfig(PredictorWorkloadBalancing workloadBalancingConfig)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object