Package com.mypurecloud.sdk.v2.model

Class CreateServiceGoalTemplate

java.lang.Object

com.mypurecloud.sdk.v2.model.CreateServiceGoalTemplate

All Implemented Interfaces:

Serializable

public class CreateServiceGoalTemplate
extends Object
implements Serializable

CreateServiceGoalTemplate

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
CreateServiceGoalTemplate()
CreateServiceGoalTemplate(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
CreateServiceGoalTemplate	abandonRate(BuAbandonRate abandonRate)	Abandon rate targets for this service goal template
CreateServiceGoalTemplate	averageSpeedOfAnswer(BuAverageSpeedOfAnswer averageSpeedOfAnswer)	Average speed of answer targets for this service goal template
boolean	equals(Object o)
BuAbandonRate	getAbandonRate()
BuAverageSpeedOfAnswer	getAverageSpeedOfAnswer()
ServiceGoalTemplateImpactOverride	getImpactOverride()
String	getName()
BuServiceLevel	getServiceLevel()
int	hashCode()
CreateServiceGoalTemplate	impactOverride(ServiceGoalTemplateImpactOverride impactOverride)	Settings controlling max percent increase and decrease of service goals for this service goal template
CreateServiceGoalTemplate	name(String name)	The name of the service goal template.
CreateServiceGoalTemplate	serviceLevel(BuServiceLevel serviceLevel)	Service level targets for this service goal template
void	setAbandonRate(BuAbandonRate abandonRate)
void	setAverageSpeedOfAnswer(BuAverageSpeedOfAnswer averageSpeedOfAnswer)
void	setImpactOverride(ServiceGoalTemplateImpactOverride impactOverride)
void	setName(String name)
void	setServiceLevel(BuServiceLevel serviceLevel)
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

CreateServiceGoalTemplate

public CreateServiceGoalTemplate()

CreateServiceGoalTemplate

public CreateServiceGoalTemplate(Boolean initWithEmptyList)

Method Details

name

public CreateServiceGoalTemplate name(String name)

The name of the service goal template.

getName

public String getName()

setName

public void setName(String name)

serviceLevel

public CreateServiceGoalTemplate serviceLevel(BuServiceLevel serviceLevel)

Service level targets for this service goal template

getServiceLevel

public BuServiceLevel getServiceLevel()

setServiceLevel

public void setServiceLevel(BuServiceLevel serviceLevel)

averageSpeedOfAnswer

public CreateServiceGoalTemplate averageSpeedOfAnswer(BuAverageSpeedOfAnswer averageSpeedOfAnswer)

Average speed of answer targets for this service goal template

getAverageSpeedOfAnswer

public BuAverageSpeedOfAnswer getAverageSpeedOfAnswer()

setAverageSpeedOfAnswer

public void setAverageSpeedOfAnswer(BuAverageSpeedOfAnswer averageSpeedOfAnswer)

abandonRate

public CreateServiceGoalTemplate abandonRate(BuAbandonRate abandonRate)

Abandon rate targets for this service goal template

getAbandonRate

public BuAbandonRate getAbandonRate()

setAbandonRate

public void setAbandonRate(BuAbandonRate abandonRate)

impactOverride

public CreateServiceGoalTemplate impactOverride(ServiceGoalTemplateImpactOverride impactOverride)

Settings controlling max percent increase and decrease of service goals for this service goal template

getImpactOverride

public ServiceGoalTemplateImpactOverride getImpactOverride()

setImpactOverride

public void setImpactOverride(ServiceGoalTemplateImpactOverride impactOverride)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object