Package com.mypurecloud.sdk.v2.model

Class EmailRoutingEstablishedEvent

java.lang.Object
com.mypurecloud.sdk.v2.model.EmailRoutingEstablishedEvent
All Implemented Interfaces:
Serializable
public class EmailRoutingEstablishedEvent extends Object implements Serializable
EmailRoutingEstablishedEvent
See Also:

  • Constructor Details

    • EmailRoutingEstablishedEvent

      public EmailRoutingEstablishedEvent()

    • EmailRoutingEstablishedEvent

      public EmailRoutingEstablishedEvent(Boolean initWithEmptyList)

  • Method Details

    • eventId

      public EmailRoutingEstablishedEvent eventId(String eventId)
      A unique (V4 UUID) eventId for this event

    • getEventId

      public String getEventId()

    • setEventId

      public void setEventId(String eventId)

    • eventDateTime

      public EmailRoutingEstablishedEvent eventDateTime(Date eventDateTime)
      A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

    • getEventDateTime

      public Date getEventDateTime()

    • setEventDateTime

      public void setEventDateTime(Date eventDateTime)

    • conversationId

      public EmailRoutingEstablishedEvent conversationId(String conversationId)
      A unique Id (V4 UUID) identifying this conversation

    • getConversationId

      public String getConversationId()

    • setConversationId

      public void setConversationId(String conversationId)

    • communicationId

      public EmailRoutingEstablishedEvent communicationId(String communicationId)
      A unique Id (V4 UUID) identifying this communication.

    • getCommunicationId

      public String getCommunicationId()

    • setCommunicationId

      public void setCommunicationId(String communicationId)

    • queueId

      public EmailRoutingEstablishedEvent queueId(String queueId)
      The id of the queue that is routing this conversation.

    • getQueueId

      public String getQueueId()

    • setQueueId

      public void setQueueId(String queueId)

    • skillIds

      public EmailRoutingEstablishedEvent skillIds(List<String> skillIds)
      The unique identifiers for the skills that should be used to determine the destination for the conversation.

    • getSkillIds

      public List<String> getSkillIds()

    • setSkillIds

      public void setSkillIds(List<String> skillIds)

    • languageId

      public EmailRoutingEstablishedEvent languageId(String languageId)
      The unique identifier for the language that should be used to determine the destination for the conversation.

    • getLanguageId

      public String getLanguageId()

    • setLanguageId

      public void setLanguageId(String languageId)

    • label

      public EmailRoutingEstablishedEvent label(String label)
      An optional label that categorizes the conversation. Max-utilization settings can be configured at a per-label level.

    • getLabel

      public String getLabel()

    • setLabel

      public void setLabel(String label)

    • initialConfiguration

      public EmailRoutingEstablishedEvent initialConfiguration(EmailInitialConfiguration initialConfiguration)
      Metadata about this communication.

    • getInitialConfiguration

      public EmailInitialConfiguration getInitialConfiguration()

    • setInitialConfiguration

      public void setInitialConfiguration(EmailInitialConfiguration initialConfiguration)

    • sourceConfiguration

      public EmailRoutingEstablishedEvent sourceConfiguration(SourceConfiguration sourceConfiguration)
      Metadata about the source of this communication's interaction.

    • getSourceConfiguration

      public SourceConfiguration getSourceConfiguration()

    • setSourceConfiguration

      public void setSourceConfiguration(SourceConfiguration sourceConfiguration)

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object