Package com.mypurecloud.sdk.v2.model

Class HistoricalAdherenceExceptionInfo

java.lang.Object

com.mypurecloud.sdk.v2.model.HistoricalAdherenceExceptionInfo

All Implemented Interfaces:

Serializable

public class HistoricalAdherenceExceptionInfo
extends Object
implements Serializable

HistoricalAdherenceExceptionInfo

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	HistoricalAdherenceExceptionInfo.ActualActivityCategoryEnum	Activity for which the user is actually engaged
static enum	HistoricalAdherenceExceptionInfo.ImpactEnum	The impact of the current adherence state for this user
static enum	HistoricalAdherenceExceptionInfo.RoutingStatusEnum	Actual underlying routing status, used to determine whether a user is actually in adherence when OnQueue
static enum	HistoricalAdherenceExceptionInfo.ScheduledActivityCategoryEnum	Activity for which the user is scheduled
static enum	HistoricalAdherenceExceptionInfo.SystemPresenceEnum	Actual underlying system presence value

Constructor Summary

Constructors

Constructor	Description
HistoricalAdherenceExceptionInfo()
HistoricalAdherenceExceptionInfo(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
HistoricalAdherenceExceptionInfo	actualActivityCategory(HistoricalAdherenceExceptionInfo.ActualActivityCategoryEnum actualActivityCategory)	Activity for which the user is actually engaged
HistoricalAdherenceExceptionInfo	actualActivityCodeId(String actualActivityCodeId)	The ID of the actual activity code for this user
HistoricalAdherenceExceptionInfo	endOffsetSeconds(Integer endOffsetSeconds)	Exception end offset in seconds relative to query start time
boolean	equals(Object o)
HistoricalAdherenceExceptionInfo.ActualActivityCategoryEnum	getActualActivityCategory()
String	getActualActivityCodeId()
Integer	getEndOffsetSeconds()
HistoricalAdherenceExceptionInfo.ImpactEnum	getImpact()
HistoricalAdherenceExceptionInfo.RoutingStatusEnum	getRoutingStatus()
HistoricalAdherenceExceptionInfo.ScheduledActivityCategoryEnum	getScheduledActivityCategory()
String	getScheduledActivityCodeId()
List<String>	getScheduledSecondaryPresenceLookupIds()
String	getSecondaryPresenceLookupId()
Integer	getStartOffsetSeconds()
HistoricalAdherenceExceptionInfo.SystemPresenceEnum	getSystemPresence()
int	hashCode()
HistoricalAdherenceExceptionInfo	impact(HistoricalAdherenceExceptionInfo.ImpactEnum impact)	The impact of the current adherence state for this user
HistoricalAdherenceExceptionInfo	routingStatus(HistoricalAdherenceExceptionInfo.RoutingStatusEnum routingStatus)	Actual underlying routing status, used to determine whether a user is actually in adherence when OnQueue
HistoricalAdherenceExceptionInfo	scheduledActivityCategory(HistoricalAdherenceExceptionInfo.ScheduledActivityCategoryEnum scheduledActivityCategory)	Activity for which the user is scheduled
HistoricalAdherenceExceptionInfo	scheduledActivityCodeId(String scheduledActivityCodeId)	The ID of the scheduled activity code for this user
HistoricalAdherenceExceptionInfo	scheduledSecondaryPresenceLookupIds(List<String> scheduledSecondaryPresenceLookupIds)	The lookup IDs used to retrieve the scheduled secondary statuses from map of lookup ID to corresponding secondary presence ID
HistoricalAdherenceExceptionInfo	secondaryPresenceLookupId(String secondaryPresenceLookupId)	The lookup ID used to retrieve the actual secondary status from map of lookup ID to corresponding secondary presence ID
void	setActualActivityCategory(HistoricalAdherenceExceptionInfo.ActualActivityCategoryEnum actualActivityCategory)
void	setActualActivityCodeId(String actualActivityCodeId)
void	setEndOffsetSeconds(Integer endOffsetSeconds)
void	setImpact(HistoricalAdherenceExceptionInfo.ImpactEnum impact)
void	setRoutingStatus(HistoricalAdherenceExceptionInfo.RoutingStatusEnum routingStatus)
void	setScheduledActivityCategory(HistoricalAdherenceExceptionInfo.ScheduledActivityCategoryEnum scheduledActivityCategory)
void	setScheduledActivityCodeId(String scheduledActivityCodeId)
void	setScheduledSecondaryPresenceLookupIds(List<String> scheduledSecondaryPresenceLookupIds)
void	setSecondaryPresenceLookupId(String secondaryPresenceLookupId)
void	setStartOffsetSeconds(Integer startOffsetSeconds)
void	setSystemPresence(HistoricalAdherenceExceptionInfo.SystemPresenceEnum systemPresence)
HistoricalAdherenceExceptionInfo	startOffsetSeconds(Integer startOffsetSeconds)	Exception start offset in seconds relative to query start time
HistoricalAdherenceExceptionInfo	systemPresence(HistoricalAdherenceExceptionInfo.SystemPresenceEnum systemPresence)	Actual underlying system presence value
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

HistoricalAdherenceExceptionInfo

public HistoricalAdherenceExceptionInfo()

HistoricalAdherenceExceptionInfo

public HistoricalAdherenceExceptionInfo(Boolean initWithEmptyList)

Method Details

startOffsetSeconds

public HistoricalAdherenceExceptionInfo startOffsetSeconds(Integer startOffsetSeconds)

Exception start offset in seconds relative to query start time

getStartOffsetSeconds

public Integer getStartOffsetSeconds()

setStartOffsetSeconds

public void setStartOffsetSeconds(Integer startOffsetSeconds)

endOffsetSeconds

public HistoricalAdherenceExceptionInfo endOffsetSeconds(Integer endOffsetSeconds)

Exception end offset in seconds relative to query start time

getEndOffsetSeconds

public Integer getEndOffsetSeconds()

setEndOffsetSeconds

public void setEndOffsetSeconds(Integer endOffsetSeconds)

scheduledActivityCodeId

public HistoricalAdherenceExceptionInfo scheduledActivityCodeId(String scheduledActivityCodeId)

The ID of the scheduled activity code for this user

getScheduledActivityCodeId

public String getScheduledActivityCodeId()

setScheduledActivityCodeId

public void setScheduledActivityCodeId(String scheduledActivityCodeId)

scheduledActivityCategory

public HistoricalAdherenceExceptionInfo scheduledActivityCategory(HistoricalAdherenceExceptionInfo.ScheduledActivityCategoryEnum scheduledActivityCategory)

Activity for which the user is scheduled

getScheduledActivityCategory

public HistoricalAdherenceExceptionInfo.ScheduledActivityCategoryEnum getScheduledActivityCategory()

setScheduledActivityCategory

public void setScheduledActivityCategory(HistoricalAdherenceExceptionInfo.ScheduledActivityCategoryEnum scheduledActivityCategory)

scheduledSecondaryPresenceLookupIds

public HistoricalAdherenceExceptionInfo scheduledSecondaryPresenceLookupIds(List<String> scheduledSecondaryPresenceLookupIds)

The lookup IDs used to retrieve the scheduled secondary statuses from map of lookup ID to corresponding secondary presence ID

getScheduledSecondaryPresenceLookupIds

public List<String> getScheduledSecondaryPresenceLookupIds()

setScheduledSecondaryPresenceLookupIds

public void setScheduledSecondaryPresenceLookupIds(List<String> scheduledSecondaryPresenceLookupIds)

actualActivityCodeId

public HistoricalAdherenceExceptionInfo actualActivityCodeId(String actualActivityCodeId)

The ID of the actual activity code for this user

getActualActivityCodeId

public String getActualActivityCodeId()

setActualActivityCodeId

public void setActualActivityCodeId(String actualActivityCodeId)

actualActivityCategory

public HistoricalAdherenceExceptionInfo actualActivityCategory(HistoricalAdherenceExceptionInfo.ActualActivityCategoryEnum actualActivityCategory)

Activity for which the user is actually engaged

getActualActivityCategory

public HistoricalAdherenceExceptionInfo.ActualActivityCategoryEnum getActualActivityCategory()

setActualActivityCategory

public void setActualActivityCategory(HistoricalAdherenceExceptionInfo.ActualActivityCategoryEnum actualActivityCategory)

systemPresence

public HistoricalAdherenceExceptionInfo systemPresence(HistoricalAdherenceExceptionInfo.SystemPresenceEnum systemPresence)

Actual underlying system presence value

getSystemPresence

public HistoricalAdherenceExceptionInfo.SystemPresenceEnum getSystemPresence()

setSystemPresence

public void setSystemPresence(HistoricalAdherenceExceptionInfo.SystemPresenceEnum systemPresence)

routingStatus

public HistoricalAdherenceExceptionInfo routingStatus(HistoricalAdherenceExceptionInfo.RoutingStatusEnum routingStatus)

Actual underlying routing status, used to determine whether a user is actually in adherence when OnQueue

getRoutingStatus

public HistoricalAdherenceExceptionInfo.RoutingStatusEnum getRoutingStatus()

setRoutingStatus

public void setRoutingStatus(HistoricalAdherenceExceptionInfo.RoutingStatusEnum routingStatus)

impact

public HistoricalAdherenceExceptionInfo impact(HistoricalAdherenceExceptionInfo.ImpactEnum impact)

The impact of the current adherence state for this user

getImpact

public HistoricalAdherenceExceptionInfo.ImpactEnum getImpact()

setImpact

public void setImpact(HistoricalAdherenceExceptionInfo.ImpactEnum impact)

secondaryPresenceLookupId

public HistoricalAdherenceExceptionInfo secondaryPresenceLookupId(String secondaryPresenceLookupId)

The lookup ID used to retrieve the actual secondary status from map of lookup ID to corresponding secondary presence ID

getSecondaryPresenceLookupId

public String getSecondaryPresenceLookupId()

setSecondaryPresenceLookupId

public void setSecondaryPresenceLookupId(String secondaryPresenceLookupId)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object