Package com.mypurecloud.sdk.v2.model

Class HistoricalAdherenceQueryResult

java.lang.Object

com.mypurecloud.sdk.v2.model.HistoricalAdherenceQueryResult

All Implemented Interfaces:

Serializable

public class HistoricalAdherenceQueryResult
extends Object
implements Serializable

HistoricalAdherenceQueryResult

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	HistoricalAdherenceQueryResult.ImpactEnum	The impact of the current adherence state for this user

Constructor Summary

Constructors

Constructor	Description
HistoricalAdherenceQueryResult()
HistoricalAdherenceQueryResult(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
HistoricalAdherenceQueryResult	actuals(List<HistoricalAdherenceActuals> actuals)	List of actual activity with offset for this user
HistoricalAdherenceQueryResult	actualsEndDate(Date actualsEndDate)	The end date of the actual activities in ISO-8601 format.
HistoricalAdherenceQueryResult	adherencePercentage(Double adherencePercentage)	Adherence percentage for this user, in the scale of 0 - 100
HistoricalAdherenceQueryResult	conformancePercentage(Double conformancePercentage)	Conformance percentage for this user, in the scale of 0 - 100.
HistoricalAdherenceQueryResult	dayMetrics(List<HistoricalAdherenceDayMetrics> dayMetrics)	Adherence and conformance metrics for days in query range
HistoricalAdherenceQueryResult	endDate(Date endDate)	End of the date range that was queried, in ISO-8601 format.
boolean	equals(Object o)
HistoricalAdherenceQueryResult	exceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)	List of adherence exceptions for this user
List<HistoricalAdherenceActuals>	getActuals()
Date	getActualsEndDate()
Double	getAdherencePercentage()
Double	getConformancePercentage()
List<HistoricalAdherenceDayMetrics>	getDayMetrics()
Date	getEndDate()
List<HistoricalAdherenceExceptionInfo>	getExceptionInfo()
HistoricalAdherenceQueryResult.ImpactEnum	getImpact()
String	getManagementUnitId()
Date	getStartDate()
String	getUserId()
int	hashCode()
HistoricalAdherenceQueryResult	impact(HistoricalAdherenceQueryResult.ImpactEnum impact)	The impact of the current adherence state for this user
HistoricalAdherenceQueryResult	managementUnitId(String managementUnitId)	The ID of the management unit of the user for whom the adherence is queried
void	setActuals(List<HistoricalAdherenceActuals> actuals)
void	setActualsEndDate(Date actualsEndDate)
void	setAdherencePercentage(Double adherencePercentage)
void	setConformancePercentage(Double conformancePercentage)
void	setDayMetrics(List<HistoricalAdherenceDayMetrics> dayMetrics)
void	setEndDate(Date endDate)
void	setExceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)
void	setImpact(HistoricalAdherenceQueryResult.ImpactEnum impact)
void	setManagementUnitId(String managementUnitId)
void	setStartDate(Date startDate)
void	setUserId(String userId)
HistoricalAdherenceQueryResult	startDate(Date startDate)	Beginning of the date range that was queried, in ISO-8601 format
String	toString()
HistoricalAdherenceQueryResult	userId(String userId)	The ID of the user for whom the adherence is queried

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

HistoricalAdherenceQueryResult

public HistoricalAdherenceQueryResult()

HistoricalAdherenceQueryResult

public HistoricalAdherenceQueryResult(Boolean initWithEmptyList)

Method Details

userId

public HistoricalAdherenceQueryResult userId(String userId)

The ID of the user for whom the adherence is queried

getUserId

public String getUserId()

setUserId

public void setUserId(String userId)

managementUnitId

public HistoricalAdherenceQueryResult managementUnitId(String managementUnitId)

The ID of the management unit of the user for whom the adherence is queried

getManagementUnitId

public String getManagementUnitId()

setManagementUnitId

public void setManagementUnitId(String managementUnitId)

startDate

public HistoricalAdherenceQueryResult startDate(Date startDate)

Beginning of the date range that was queried, in ISO-8601 format

getStartDate

public Date getStartDate()

setStartDate

public void setStartDate(Date startDate)

endDate

public HistoricalAdherenceQueryResult endDate(Date endDate)

End of the date range that was queried, in ISO-8601 format. If it was not set, end date will be set to the queried time

getEndDate

public Date getEndDate()

setEndDate

public void setEndDate(Date endDate)

adherencePercentage

public HistoricalAdherenceQueryResult adherencePercentage(Double adherencePercentage)

Adherence percentage for this user, in the scale of 0 - 100

getAdherencePercentage

public Double getAdherencePercentage()

setAdherencePercentage

public void setAdherencePercentage(Double adherencePercentage)

conformancePercentage

public HistoricalAdherenceQueryResult conformancePercentage(Double conformancePercentage)

Conformance percentage for this user, in the scale of 0 - 100. Conformance percentage can be greater than 100 when the actual on-queue time is greater than the scheduled on-queue time for the same period.

getConformancePercentage

public Double getConformancePercentage()

setConformancePercentage

public void setConformancePercentage(Double conformancePercentage)

impact

public HistoricalAdherenceQueryResult impact(HistoricalAdherenceQueryResult.ImpactEnum impact)

The impact of the current adherence state for this user

getImpact

public HistoricalAdherenceQueryResult.ImpactEnum getImpact()

setImpact

public void setImpact(HistoricalAdherenceQueryResult.ImpactEnum impact)

exceptionInfo

public HistoricalAdherenceQueryResult exceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)

List of adherence exceptions for this user

getExceptionInfo

public List<HistoricalAdherenceExceptionInfo> getExceptionInfo()

setExceptionInfo

public void setExceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)

dayMetrics

public HistoricalAdherenceQueryResult dayMetrics(List<HistoricalAdherenceDayMetrics> dayMetrics)

Adherence and conformance metrics for days in query range

getDayMetrics

public List<HistoricalAdherenceDayMetrics> getDayMetrics()

setDayMetrics

public void setDayMetrics(List<HistoricalAdherenceDayMetrics> dayMetrics)

actualsEndDate

public HistoricalAdherenceQueryResult actualsEndDate(Date actualsEndDate)

The end date of the actual activities in ISO-8601 format.

getActualsEndDate

public Date getActualsEndDate()

setActualsEndDate

public void setActualsEndDate(Date actualsEndDate)

actuals

public HistoricalAdherenceQueryResult actuals(List<HistoricalAdherenceActuals> actuals)

List of actual activity with offset for this user

getActuals

public List<HistoricalAdherenceActuals> getActuals()

setActuals

public void setActuals(List<HistoricalAdherenceActuals> actuals)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object