Package com.mypurecloud.sdk.v2.model

Class IVR

java.lang.Object
com.mypurecloud.sdk.v2.model.IVR
All Implemented Interfaces:
Serializable
public class IVR extends Object implements Serializable
Defines the phone numbers, operating hours, and the Architect flows to execute for an IVR.
See Also:

  • Constructor Details

    • IVR

      public IVR()

    • IVR

      public IVR(Boolean initWithEmptyList)

  • Method Details

    • getId

      public String getId()

    • name

      public IVR name(String name)
      The name of the entity.

    • getName

      public String getName()

    • setName

      public void setName(String name)

    • division

      public IVR division(WritableDivision division)
      The division to which this entity belongs.

    • getDivision

      public WritableDivision getDivision()

    • setDivision

      public void setDivision(WritableDivision division)

    • description

      public IVR description(String description)
      The resource's description.

    • getDescription

      public String getDescription()

    • setDescription

      public void setDescription(String description)

    • version

      public IVR version(Integer version)
      The current version of the resource.

    • getVersion

      public Integer getVersion()

    • setVersion

      public void setVersion(Integer version)

    • getDateCreated

      public Date getDateCreated()

    • getDateModified

      public Date getDateModified()

    • getModifiedBy

      public String getModifiedBy()

    • getCreatedBy

      public String getCreatedBy()

    • getState

      public IVR.StateEnum getState()

    • getModifiedByApp

      public String getModifiedByApp()

    • getCreatedByApp

      public String getCreatedByApp()

    • dnis

      public IVR dnis(List<String> dnis)
      The phone number(s) to contact the IVR by. Each phone number must be unique and not in use by another resource. For example, a user and an iVR cannot have the same phone number.

    • getDnis

      public List<String> getDnis()

    • setDnis

      public void setDnis(List<String> dnis)

    • openHoursFlow

      public IVR openHoursFlow(DomainEntityRef openHoursFlow)
      The Architect flow to execute during the hours an organization is open.

    • getOpenHoursFlow

      public DomainEntityRef getOpenHoursFlow()

    • setOpenHoursFlow

      public void setOpenHoursFlow(DomainEntityRef openHoursFlow)

    • closedHoursFlow

      public IVR closedHoursFlow(DomainEntityRef closedHoursFlow)
      The Architect flow to execute during the hours an organization is closed.

    • getClosedHoursFlow

      public DomainEntityRef getClosedHoursFlow()

    • setClosedHoursFlow

      public void setClosedHoursFlow(DomainEntityRef closedHoursFlow)

    • holidayHoursFlow

      public IVR holidayHoursFlow(DomainEntityRef holidayHoursFlow)
      The Architect flow to execute during an organization's holiday hours.

    • getHolidayHoursFlow

      public DomainEntityRef getHolidayHoursFlow()

    • setHolidayHoursFlow

      public void setHolidayHoursFlow(DomainEntityRef holidayHoursFlow)

    • scheduleGroup

      public IVR scheduleGroup(DomainEntityRef scheduleGroup)
      The schedule group defining the open and closed hours for an organization. If this is provided, an open flow and a closed flow must be specified as well.

    • getScheduleGroup

      public DomainEntityRef getScheduleGroup()

    • setScheduleGroup

      public void setScheduleGroup(DomainEntityRef scheduleGroup)

    • getSelfUri

      public String getSelfUri()

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object