Package com.mypurecloud.sdk.v2.model

Class KnowledgeSuggestionConfig

java.lang.Object

com.mypurecloud.sdk.v2.model.KnowledgeSuggestionConfig

All Implemented Interfaces:

Serializable

public class KnowledgeSuggestionConfig
extends Object
implements Serializable

KnowledgeSuggestionConfig

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	KnowledgeSuggestionConfig.VendorNameEnum	The name of vendor used for knowledge suggestions.

Constructor Summary

Constructors

Constructor	Description
KnowledgeSuggestionConfig()
KnowledgeSuggestionConfig(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
KnowledgeBaseReference	getKnowledgeBase()
List<KnowledgeBaseWithDialectReference>	getKnowledgeBases()
Boolean	getReceiveSegmentedArticles()
KnowledgeSuggestionConfig.VendorNameEnum	getVendorName()
int	hashCode()
KnowledgeSuggestionConfig	knowledgeBase(KnowledgeBaseReference knowledgeBase)	The ID of knowledge base to query when Genesys is the knowledge suggestions provider.
KnowledgeSuggestionConfig	knowledgeBases(List<KnowledgeBaseWithDialectReference> knowledgeBases)	The knowledge bases to query based on dialect, when Genesys is the knowledge suggestions provider.
KnowledgeSuggestionConfig	receiveSegmentedArticles(Boolean receiveSegmentedArticles)	Include segmented articles in knowledge suggestions.
void	setKnowledgeBase(KnowledgeBaseReference knowledgeBase)
void	setKnowledgeBases(List<KnowledgeBaseWithDialectReference> knowledgeBases)
void	setReceiveSegmentedArticles(Boolean receiveSegmentedArticles)
void	setVendorName(KnowledgeSuggestionConfig.VendorNameEnum vendorName)
String	toString()
KnowledgeSuggestionConfig	vendorName(KnowledgeSuggestionConfig.VendorNameEnum vendorName)	The name of vendor used for knowledge suggestions.

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

KnowledgeSuggestionConfig

public KnowledgeSuggestionConfig()

KnowledgeSuggestionConfig

public KnowledgeSuggestionConfig(Boolean initWithEmptyList)

Method Details

vendorName

public KnowledgeSuggestionConfig vendorName(KnowledgeSuggestionConfig.VendorNameEnum vendorName)

The name of vendor used for knowledge suggestions.

getVendorName

public KnowledgeSuggestionConfig.VendorNameEnum getVendorName()

setVendorName

public void setVendorName(KnowledgeSuggestionConfig.VendorNameEnum vendorName)

knowledgeBase

public KnowledgeSuggestionConfig knowledgeBase(KnowledgeBaseReference knowledgeBase)

The ID of knowledge base to query when Genesys is the knowledge suggestions provider.

getKnowledgeBase

public KnowledgeBaseReference getKnowledgeBase()

setKnowledgeBase

public void setKnowledgeBase(KnowledgeBaseReference knowledgeBase)

knowledgeBases

public KnowledgeSuggestionConfig knowledgeBases(List<KnowledgeBaseWithDialectReference> knowledgeBases)

The knowledge bases to query based on dialect, when Genesys is the knowledge suggestions provider.

getKnowledgeBases

public List<KnowledgeBaseWithDialectReference> getKnowledgeBases()

setKnowledgeBases

public void setKnowledgeBases(List<KnowledgeBaseWithDialectReference> knowledgeBases)

receiveSegmentedArticles

public KnowledgeSuggestionConfig receiveSegmentedArticles(Boolean receiveSegmentedArticles)

Include segmented articles in knowledge suggestions.

getReceiveSegmentedArticles

public Boolean getReceiveSegmentedArticles()

setReceiveSegmentedArticles

public void setReceiveSegmentedArticles(Boolean receiveSegmentedArticles)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object