Package com.mypurecloud.sdk.v2.model

Class LongTermRequirementsServiceGoal

java.lang.Object
com.mypurecloud.sdk.v2.model.LongTermRequirementsServiceGoal
All Implemented Interfaces:
Serializable
public class LongTermRequirementsServiceGoal extends Object implements Serializable
LongTermRequirementsServiceGoal
See Also:

  • Constructor Details

    • LongTermRequirementsServiceGoal

      public LongTermRequirementsServiceGoal()

    • LongTermRequirementsServiceGoal

      public LongTermRequirementsServiceGoal(Boolean initWithEmptyList)

  • Method Details

    • useAsaTarget

      public LongTermRequirementsServiceGoal useAsaTarget(Boolean useAsaTarget)
      Toggle for target average speed of answer from service goals

    • getUseAsaTarget

      public Boolean getUseAsaTarget()

    • setUseAsaTarget

      public void setUseAsaTarget(Boolean useAsaTarget)

    • targetAsaSec

      public LongTermRequirementsServiceGoal targetAsaSec(Double targetAsaSec)
      Value of target average speed of answer from service goals

    • getTargetAsaSec

      public Double getTargetAsaSec()

    • setTargetAsaSec

      public void setTargetAsaSec(Double targetAsaSec)

    • useServiceLevelTarget

      public LongTermRequirementsServiceGoal useServiceLevelTarget(Boolean useServiceLevelTarget)
      Toggle for service level objective from service goals

    • getUseServiceLevelTarget

      public Boolean getUseServiceLevelTarget()

    • setUseServiceLevelTarget

      public void setUseServiceLevelTarget(Boolean useServiceLevelTarget)

    • serviceLevelObjectiveSeconds

      public LongTermRequirementsServiceGoal serviceLevelObjectiveSeconds(Double serviceLevelObjectiveSeconds)
      Value of service level objective seconds from service goals

    • getServiceLevelObjectiveSeconds

      public Double getServiceLevelObjectiveSeconds()

    • setServiceLevelObjectiveSeconds

      public void setServiceLevelObjectiveSeconds(Double serviceLevelObjectiveSeconds)

    • serviceLevelGoalPercent

      public LongTermRequirementsServiceGoal serviceLevelGoalPercent(Double serviceLevelGoalPercent)
      Value of service level objective percent from service goals

    • getServiceLevelGoalPercent

      public Double getServiceLevelGoalPercent()

    • setServiceLevelGoalPercent

      public void setServiceLevelGoalPercent(Double serviceLevelGoalPercent)

    • useAbandonRateGoal

      public LongTermRequirementsServiceGoal useAbandonRateGoal(Boolean useAbandonRateGoal)
      Toggle for abandon rate from service goals

    • getUseAbandonRateGoal

      public Boolean getUseAbandonRateGoal()

    • setUseAbandonRateGoal

      public void setUseAbandonRateGoal(Boolean useAbandonRateGoal)

    • abandonRateGoalPercent

      public LongTermRequirementsServiceGoal abandonRateGoalPercent(Double abandonRateGoalPercent)
      Value of abandon rate objective

    • getAbandonRateGoalPercent

      public Double getAbandonRateGoalPercent()

    • setAbandonRateGoalPercent

      public void setAbandonRateGoalPercent(Double abandonRateGoalPercent)

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object