Class ManualEscalationRequest

java.lang.Object
com.mypurecloud.sdk.v2.model.ManualEscalationRequest
All Implemented Interfaces:
Serializable

public class ManualEscalationRequest extends Object implements Serializable
ManualEscalationRequest
See Also:
  • Constructor Details

    • ManualEscalationRequest

      public ManualEscalationRequest()
    • ManualEscalationRequest

      public ManualEscalationRequest(Boolean initWithEmptyList)
  • Method Details

    • socialMediaNormalizedMessageId

      public ManualEscalationRequest socialMediaNormalizedMessageId(String socialMediaNormalizedMessageId)
      The social media normalized message ID to be escalated.
    • getSocialMediaNormalizedMessageId

      public String getSocialMediaNormalizedMessageId()
    • setSocialMediaNormalizedMessageId

      public void setSocialMediaNormalizedMessageId(String socialMediaNormalizedMessageId)
    • escalationTarget

      public ManualEscalationRequest escalationTarget(EscalationTarget escalationTarget)
      The escalation target to which the specified social media normalized message should be routed.
    • getEscalationTarget

      public EscalationTarget getEscalationTarget()
    • setEscalationTarget

      public void setEscalationTarget(EscalationTarget escalationTarget)
    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object
    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object
    • toString

      public String toString()
      Overrides:
      toString in class Object