Package com.mypurecloud.sdk.v2.model

Class ManualEscalationResponse

java.lang.Object

com.mypurecloud.sdk.v2.model.ManualEscalationResponse

All Implemented Interfaces:

Serializable

public class ManualEscalationResponse
extends Object
implements Serializable

ManualEscalationResponse

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	ManualEscalationResponse.EscalationStatusEnum	Escalation Status of the message.

Constructor Summary

Constructors

Constructor	Description
ManualEscalationResponse()
ManualEscalationResponse(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
ManualEscalationResponse	conversationNormalizedMessageId(String conversationNormalizedMessageId)	The ID of the message in the conversation.
boolean	equals(Object o)
ManualEscalationResponse	escalationStatus(ManualEscalationResponse.EscalationStatusEnum escalationStatus)	Escalation Status of the message.
ManualEscalationResponse	escalationTarget(EscalationTarget escalationTarget)	The target integration configuration used for an social media message.
String	getConversationNormalizedMessageId()
ManualEscalationResponse.EscalationStatusEnum	getEscalationStatus()
EscalationTarget	getEscalationTarget()
String	getSocialMediaNormalizedMessageId()
int	hashCode()
void	setConversationNormalizedMessageId(String conversationNormalizedMessageId)
void	setEscalationStatus(ManualEscalationResponse.EscalationStatusEnum escalationStatus)
void	setEscalationTarget(EscalationTarget escalationTarget)
void	setSocialMediaNormalizedMessageId(String socialMediaNormalizedMessageId)
ManualEscalationResponse	socialMediaNormalizedMessageId(String socialMediaNormalizedMessageId)	The Id of the message that got escalated.
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ManualEscalationResponse

public ManualEscalationResponse()

ManualEscalationResponse

public ManualEscalationResponse(Boolean initWithEmptyList)

Method Details

socialMediaNormalizedMessageId

public ManualEscalationResponse socialMediaNormalizedMessageId(String socialMediaNormalizedMessageId)

The Id of the message that got escalated.

getSocialMediaNormalizedMessageId

public String getSocialMediaNormalizedMessageId()

setSocialMediaNormalizedMessageId

public void setSocialMediaNormalizedMessageId(String socialMediaNormalizedMessageId)

conversationNormalizedMessageId

public ManualEscalationResponse conversationNormalizedMessageId(String conversationNormalizedMessageId)

The ID of the message in the conversation.

getConversationNormalizedMessageId

public String getConversationNormalizedMessageId()

setConversationNormalizedMessageId

public void setConversationNormalizedMessageId(String conversationNormalizedMessageId)

escalationTarget

public ManualEscalationResponse escalationTarget(EscalationTarget escalationTarget)

The target integration configuration used for an social media message.

getEscalationTarget

public EscalationTarget getEscalationTarget()

setEscalationTarget

public void setEscalationTarget(EscalationTarget escalationTarget)

escalationStatus

public ManualEscalationResponse escalationStatus(ManualEscalationResponse.EscalationStatusEnum escalationStatus)

Escalation Status of the message.

getEscalationStatus

public ManualEscalationResponse.EscalationStatusEnum getEscalationStatus()

setEscalationStatus

public void setEscalationStatus(ManualEscalationResponse.EscalationStatusEnum escalationStatus)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object