Package com.mypurecloud.sdk.v2.model

Class ModelCase

java.lang.Object
com.mypurecloud.sdk.v2.model.ModelCase
All Implemented Interfaces:
Serializable
public class ModelCase extends Object implements Serializable
ModelCase
See Also:

  • Constructor Details

    • ModelCase

      public ModelCase()

    • ModelCase

      public ModelCase(Boolean initWithEmptyList)

  • Method Details

    • getId

      public String getId()

    • name

      public ModelCase name(String name)
      The name of the Case.

    • getName

      public String getName()

    • setName

      public void setName(String name)

    • division

      public ModelCase division(StarrableDivision division)
      The division to which this entity belongs.

    • getDivision

      public StarrableDivision getDivision()

    • setDivision

      public void setDivision(StarrableDivision division)

    • version

      public ModelCase version(Integer version)
      The version of the Case.

    • getVersion

      public Integer getVersion()

    • setVersion

      public void setVersion(Integer version)

    • reference

      public ModelCase reference(String reference)
      The reference identifier of the Case.

    • getReference

      public String getReference()

    • setReference

      public void setReference(String reference)

    • caseplan

      public ModelCase caseplan(CaseplanReference caseplan)
      The Caseplan the Case was created from.

    • getCaseplan

      public CaseplanReference getCaseplan()

    • setCaseplan

      public void setCaseplan(CaseplanReference caseplan)

    • summary

      public ModelCase summary(String summary)
      Overview information for the Case.

    • getSummary

      public String getSummary()

    • setSummary

      public void setSummary(String summary)

    • owner

      public ModelCase owner(UserReference owner)
      The owner of the Case.

    • getOwner

      public UserReference getOwner()

    • setOwner

      public void setOwner(UserReference owner)

    • status

      public ModelCase status(ModelCase.StatusEnum status)
      The status of the Case.

    • getStatus

      public ModelCase.StatusEnum getStatus()

    • setStatus

      public void setStatus(ModelCase.StatusEnum status)

    • priority

      public ModelCase priority(ModelCase.PriorityEnum priority)
      The priority of the Case.

    • getPriority

      public ModelCase.PriorityEnum getPriority()

    • setPriority

      public void setPriority(ModelCase.PriorityEnum priority)

    • dateDue

      public ModelCase dateDue(Date dateDue)
      The due date of the Case. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

    • getDateDue

      public Date getDateDue()

    • setDateDue

      public void setDateDue(Date dateDue)

    • dateStarted

      public ModelCase dateStarted(Date dateStarted)
      The start time of the Case. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

    • getDateStarted

      public Date getDateStarted()

    • setDateStarted

      public void setDateStarted(Date dateStarted)

    • dateClosed

      public ModelCase dateClosed(Date dateClosed)
      The completion time of the Case. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

    • getDateClosed

      public Date getDateClosed()

    • setDateClosed

      public void setDateClosed(Date dateClosed)

    • dateCreated

      public ModelCase dateCreated(Date dateCreated)
      The date the Case was created. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

    • getDateCreated

      public Date getDateCreated()

    • setDateCreated

      public void setDateCreated(Date dateCreated)

    • dateModified

      public ModelCase dateModified(Date dateModified)
      The date the Case was last modified. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

    • getDateModified

      public Date getDateModified()

    • setDateModified

      public void setDateModified(Date dateModified)

    • modifiedBy

      public ModelCase modifiedBy(UserReference modifiedBy)
      The ID of the User who modified the Case.

    • getModifiedBy

      public UserReference getModifiedBy()

    • setModifiedBy

      public void setModifiedBy(UserReference modifiedBy)

    • externalContact

      public ModelCase externalContact(CaseExternalContactReference externalContact)
      The External Contact associated with the Case.

    • getExternalContact

      public CaseExternalContactReference getExternalContact()

    • setExternalContact

      public void setExternalContact(CaseExternalContactReference externalContact)

    • customerIntent

      public ModelCase customerIntent(CustomerIntentReference customerIntent)
      The customer intent for the Case.

    • getCustomerIntent

      public CustomerIntentReference getCustomerIntent()

    • setCustomerIntent

      public void setCustomerIntent(CustomerIntentReference customerIntent)

    • creationStatus

      public ModelCase creationStatus(ModelCase.CreationStatusEnum creationStatus)
      The creation status of the Case.

    • getCreationStatus

      public ModelCase.CreationStatusEnum getCreationStatus()

    • setCreationStatus

      public void setCreationStatus(ModelCase.CreationStatusEnum creationStatus)

    • ttlSeconds

      public ModelCase ttlSeconds(Integer ttlSeconds)
      The time-to-live in seconds for the lifetime of the Case.

    • getTtlSeconds

      public Integer getTtlSeconds()

    • setTtlSeconds

      public void setTtlSeconds(Integer ttlSeconds)

    • getSelfUri

      public String getSelfUri()

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object