Package com.mypurecloud.sdk.v2.model

Class Predictor

java.lang.Object
com.mypurecloud.sdk.v2.model.Predictor
All Implemented Interfaces:
Serializable
public class Predictor extends Object implements Serializable
Predictor
See Also:

  • Constructor Details

    • Predictor

      public Predictor()

    • Predictor

      public Predictor(Boolean initWithEmptyList)

  • Method Details

    • getId

      public String getId()

    • queues

      public Predictor queues(List<AddressableEntityRef> queues)
      The queue IDs associated with the predictor.

    • getQueues

      public List<AddressableEntityRef> getQueues()

    • setQueues

      public void setQueues(List<AddressableEntityRef> queues)

    • kpi

      public Predictor kpi(String kpi)
      The KPI that the predictor attempts to maximize/minimize.

    • getKpi

      public String getKpi()

    • setKpi

      public void setKpi(String kpi)

    • routingTimeoutSeconds

      public Predictor routingTimeoutSeconds(Integer routingTimeoutSeconds)
      Number of seconds allocated to predictive routing before attempting a different routing method. This is a value between 12 and 900 seconds.

    • getRoutingTimeoutSeconds

      public Integer getRoutingTimeoutSeconds()

    • setRoutingTimeoutSeconds

      public void setRoutingTimeoutSeconds(Integer routingTimeoutSeconds)

    • schedule

      public Predictor schedule(PredictorSchedule schedule)
      The predictor schedule that determines when the predictor is used for routing interactions.

    • getSchedule

      public PredictorSchedule getSchedule()

    • setSchedule

      public void setSchedule(PredictorSchedule schedule)

    • getState

      public Predictor.StateEnum getState()

    • getDateCreated

      public Date getDateCreated()

    • getDateModified

      public Date getDateModified()

    • workloadBalancingConfig

      public Predictor workloadBalancingConfig(PredictorWorkloadBalancing workloadBalancingConfig)
      The predictor balancing configuration to enable workload balancing.

    • getWorkloadBalancingConfig

      public PredictorWorkloadBalancing getWorkloadBalancingConfig()

    • setWorkloadBalancingConfig

      public void setWorkloadBalancingConfig(PredictorWorkloadBalancing workloadBalancingConfig)

    • getErrorCode

      public String getErrorCode()

    • getModels

      public List<PredictorModelBrief> getModels()

    • getSelfUri

      public String getSelfUri()

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object