Package com.mypurecloud.sdk.v2.model

Class QueueConversationChatEventTopicConversationRoutingData

java.lang.Object

com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicConversationRoutingData

All Implemented Interfaces:

Serializable

public class QueueConversationChatEventTopicConversationRoutingData
extends Object
implements Serializable

QueueConversationChatEventTopicConversationRoutingData

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
QueueConversationChatEventTopicConversationRoutingData()
QueueConversationChatEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
QueueConversationChatEventTopicUriReference	getLanguage()
Long	getPriority()
QueueConversationChatEventTopicUriReference	getQueue()
List<QueueConversationChatEventTopicScoredAgent>	getScoredAgents()
List<QueueConversationChatEventTopicUriReference>	getSkills()
int	hashCode()
QueueConversationChatEventTopicConversationRoutingData	language(QueueConversationChatEventTopicUriReference language)	A UriReference for a resource
QueueConversationChatEventTopicConversationRoutingData	priority(Long priority)	The priority of the conversation to use for routing decisions
QueueConversationChatEventTopicConversationRoutingData	queue(QueueConversationChatEventTopicUriReference queue)	A UriReference for a resource
QueueConversationChatEventTopicConversationRoutingData	scoredAgents(List<QueueConversationChatEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	setLanguage(QueueConversationChatEventTopicUriReference language)
void	setPriority(Long priority)
void	setQueue(QueueConversationChatEventTopicUriReference queue)
void	setScoredAgents(List<QueueConversationChatEventTopicScoredAgent> scoredAgents)
void	setSkills(List<QueueConversationChatEventTopicUriReference> skills)
QueueConversationChatEventTopicConversationRoutingData	skills(List<QueueConversationChatEventTopicUriReference> skills)	The skills to use for routing decisions
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

QueueConversationChatEventTopicConversationRoutingData

public QueueConversationChatEventTopicConversationRoutingData()

QueueConversationChatEventTopicConversationRoutingData

public QueueConversationChatEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Details

queue

public QueueConversationChatEventTopicConversationRoutingData queue(QueueConversationChatEventTopicUriReference queue)

A UriReference for a resource

getQueue

public QueueConversationChatEventTopicUriReference getQueue()

setQueue

public void setQueue(QueueConversationChatEventTopicUriReference queue)

language

public QueueConversationChatEventTopicConversationRoutingData language(QueueConversationChatEventTopicUriReference language)

A UriReference for a resource

getLanguage

public QueueConversationChatEventTopicUriReference getLanguage()

setLanguage

public void setLanguage(QueueConversationChatEventTopicUriReference language)

priority

public QueueConversationChatEventTopicConversationRoutingData priority(Long priority)

The priority of the conversation to use for routing decisions

getPriority

public Long getPriority()

setPriority

public void setPriority(Long priority)

skills

public QueueConversationChatEventTopicConversationRoutingData skills(List<QueueConversationChatEventTopicUriReference> skills)

The skills to use for routing decisions

getSkills

public List<QueueConversationChatEventTopicUriReference> getSkills()

setSkills

public void setSkills(List<QueueConversationChatEventTopicUriReference> skills)

scoredAgents

public QueueConversationChatEventTopicConversationRoutingData scoredAgents(List<QueueConversationChatEventTopicScoredAgent> scoredAgents)

A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents

getScoredAgents

public List<QueueConversationChatEventTopicScoredAgent> getScoredAgents()

setScoredAgents

public void setScoredAgents(List<QueueConversationChatEventTopicScoredAgent> scoredAgents)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object