Package com.mypurecloud.sdk.v2.model

Class QueueConversationCobrowseEventTopicConversationRoutingData

java.lang.Object

com.mypurecloud.sdk.v2.model.QueueConversationCobrowseEventTopicConversationRoutingData

All Implemented Interfaces:

Serializable

public class QueueConversationCobrowseEventTopicConversationRoutingData
extends Object
implements Serializable

QueueConversationCobrowseEventTopicConversationRoutingData

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
QueueConversationCobrowseEventTopicConversationRoutingData()
QueueConversationCobrowseEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
QueueConversationCobrowseEventTopicUriReference	getLanguage()
Long	getPriority()
QueueConversationCobrowseEventTopicUriReference	getQueue()
List<QueueConversationCobrowseEventTopicScoredAgent>	getScoredAgents()
List<QueueConversationCobrowseEventTopicUriReference>	getSkills()
int	hashCode()
QueueConversationCobrowseEventTopicConversationRoutingData	language(QueueConversationCobrowseEventTopicUriReference language)	A UriReference for a resource
QueueConversationCobrowseEventTopicConversationRoutingData	priority(Long priority)	The priority of the conversation to use for routing decisions
QueueConversationCobrowseEventTopicConversationRoutingData	queue(QueueConversationCobrowseEventTopicUriReference queue)	A UriReference for a resource
QueueConversationCobrowseEventTopicConversationRoutingData	scoredAgents(List<QueueConversationCobrowseEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	setLanguage(QueueConversationCobrowseEventTopicUriReference language)
void	setPriority(Long priority)
void	setQueue(QueueConversationCobrowseEventTopicUriReference queue)
void	setScoredAgents(List<QueueConversationCobrowseEventTopicScoredAgent> scoredAgents)
void	setSkills(List<QueueConversationCobrowseEventTopicUriReference> skills)
QueueConversationCobrowseEventTopicConversationRoutingData	skills(List<QueueConversationCobrowseEventTopicUriReference> skills)	The skills to use for routing decisions
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

QueueConversationCobrowseEventTopicConversationRoutingData

public QueueConversationCobrowseEventTopicConversationRoutingData()

QueueConversationCobrowseEventTopicConversationRoutingData

public QueueConversationCobrowseEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Details

queue

public QueueConversationCobrowseEventTopicConversationRoutingData queue(QueueConversationCobrowseEventTopicUriReference queue)

A UriReference for a resource

getQueue

public QueueConversationCobrowseEventTopicUriReference getQueue()

setQueue

public void setQueue(QueueConversationCobrowseEventTopicUriReference queue)

language

public QueueConversationCobrowseEventTopicConversationRoutingData language(QueueConversationCobrowseEventTopicUriReference language)

A UriReference for a resource

getLanguage

public QueueConversationCobrowseEventTopicUriReference getLanguage()

setLanguage

public void setLanguage(QueueConversationCobrowseEventTopicUriReference language)

priority

public QueueConversationCobrowseEventTopicConversationRoutingData priority(Long priority)

The priority of the conversation to use for routing decisions

getPriority

public Long getPriority()

setPriority

public void setPriority(Long priority)

skills

public QueueConversationCobrowseEventTopicConversationRoutingData skills(List<QueueConversationCobrowseEventTopicUriReference> skills)

The skills to use for routing decisions

getSkills

public List<QueueConversationCobrowseEventTopicUriReference> getSkills()

setSkills

public void setSkills(List<QueueConversationCobrowseEventTopicUriReference> skills)

scoredAgents

public QueueConversationCobrowseEventTopicConversationRoutingData scoredAgents(List<QueueConversationCobrowseEventTopicScoredAgent> scoredAgents)

A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents

getScoredAgents

public List<QueueConversationCobrowseEventTopicScoredAgent> getScoredAgents()

setScoredAgents

public void setScoredAgents(List<QueueConversationCobrowseEventTopicScoredAgent> scoredAgents)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object