Package com.mypurecloud.sdk.v2.model

Class QueueConversationEmailEventTopicConversationRoutingData

java.lang.Object

com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicConversationRoutingData

All Implemented Interfaces:

Serializable

public class QueueConversationEmailEventTopicConversationRoutingData
extends Object
implements Serializable

QueueConversationEmailEventTopicConversationRoutingData

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
QueueConversationEmailEventTopicConversationRoutingData()
QueueConversationEmailEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
QueueConversationEmailEventTopicUriReference	getLanguage()
Long	getPriority()
QueueConversationEmailEventTopicUriReference	getQueue()
List<QueueConversationEmailEventTopicScoredAgent>	getScoredAgents()
List<QueueConversationEmailEventTopicUriReference>	getSkills()
int	hashCode()
QueueConversationEmailEventTopicConversationRoutingData	language(QueueConversationEmailEventTopicUriReference language)	A UriReference for a resource
QueueConversationEmailEventTopicConversationRoutingData	priority(Long priority)	The priority of the conversation to use for routing decisions
QueueConversationEmailEventTopicConversationRoutingData	queue(QueueConversationEmailEventTopicUriReference queue)	A UriReference for a resource
QueueConversationEmailEventTopicConversationRoutingData	scoredAgents(List<QueueConversationEmailEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	setLanguage(QueueConversationEmailEventTopicUriReference language)
void	setPriority(Long priority)
void	setQueue(QueueConversationEmailEventTopicUriReference queue)
void	setScoredAgents(List<QueueConversationEmailEventTopicScoredAgent> scoredAgents)
void	setSkills(List<QueueConversationEmailEventTopicUriReference> skills)
QueueConversationEmailEventTopicConversationRoutingData	skills(List<QueueConversationEmailEventTopicUriReference> skills)	The skills to use for routing decisions
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

QueueConversationEmailEventTopicConversationRoutingData

public QueueConversationEmailEventTopicConversationRoutingData()

QueueConversationEmailEventTopicConversationRoutingData

public QueueConversationEmailEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Details

queue

public QueueConversationEmailEventTopicConversationRoutingData queue(QueueConversationEmailEventTopicUriReference queue)

A UriReference for a resource

getQueue

public QueueConversationEmailEventTopicUriReference getQueue()

setQueue

public void setQueue(QueueConversationEmailEventTopicUriReference queue)

language

public QueueConversationEmailEventTopicConversationRoutingData language(QueueConversationEmailEventTopicUriReference language)

A UriReference for a resource

getLanguage

public QueueConversationEmailEventTopicUriReference getLanguage()

setLanguage

public void setLanguage(QueueConversationEmailEventTopicUriReference language)

priority

public QueueConversationEmailEventTopicConversationRoutingData priority(Long priority)

The priority of the conversation to use for routing decisions

getPriority

public Long getPriority()

setPriority

public void setPriority(Long priority)

skills

public QueueConversationEmailEventTopicConversationRoutingData skills(List<QueueConversationEmailEventTopicUriReference> skills)

The skills to use for routing decisions

getSkills

public List<QueueConversationEmailEventTopicUriReference> getSkills()

setSkills

public void setSkills(List<QueueConversationEmailEventTopicUriReference> skills)

scoredAgents

public QueueConversationEmailEventTopicConversationRoutingData scoredAgents(List<QueueConversationEmailEventTopicScoredAgent> scoredAgents)

A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents

getScoredAgents

public List<QueueConversationEmailEventTopicScoredAgent> getScoredAgents()

setScoredAgents

public void setScoredAgents(List<QueueConversationEmailEventTopicScoredAgent> scoredAgents)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object