Package com.mypurecloud.sdk.v2.model

Class QueueConversationEventTopicSocialExpression

java.lang.Object

com.mypurecloud.sdk.v2.model.QueueConversationEventTopicSocialExpression

All Implemented Interfaces:

Serializable

public class QueueConversationEventTopicSocialExpression
extends Object
implements Serializable

QueueConversationEventTopicSocialExpression

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	QueueConversationEventTopicSocialExpression.DisconnectTypeEnum	System defined string indicating what caused the communication to disconnect.
static enum	QueueConversationEventTopicSocialExpression.InitialStateEnum	Gets or Sets initialState
static enum	QueueConversationEventTopicSocialExpression.StateEnum	Gets or Sets state

Constructor Summary

Constructors

Constructor	Description
QueueConversationEventTopicSocialExpression()
QueueConversationEventTopicSocialExpression(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
QueueConversationEventTopicSocialExpression	afterCallWork(QueueConversationEventTopicAfterCallWork afterCallWork)	A communication's after-call work data.
QueueConversationEventTopicSocialExpression	afterCallWorkRequired(Boolean afterCallWorkRequired)	Indicates if after-call is required for a communication.
QueueConversationEventTopicSocialExpression	connectedTime(Date connectedTime)	The timestamp when this communication was connected in the cloud clock.
QueueConversationEventTopicSocialExpression	disconnectedTime(Date disconnectedTime)	The timestamp when this communication disconnected from the conversation in the provider clock.
QueueConversationEventTopicSocialExpression	disconnectType(QueueConversationEventTopicSocialExpression.DisconnectTypeEnum disconnectType)	System defined string indicating what caused the communication to disconnect.
boolean	equals(Object o)
QueueConversationEventTopicAfterCallWork	getAfterCallWork()
Boolean	getAfterCallWorkRequired()
Date	getConnectedTime()
Date	getDisconnectedTime()
QueueConversationEventTopicSocialExpression.DisconnectTypeEnum	getDisconnectType()
Boolean	getHeld()
String	getId()
QueueConversationEventTopicSocialExpression.InitialStateEnum	getInitialState()
String	getPeerId()
String	getPreviewText()
String	getProvider()
String	getRecordingId()
String	getScriptId()
String	getSocialMediaHub()
String	getSocialMediaId()
String	getSocialUserName()
Date	getStartHoldTime()
QueueConversationEventTopicSocialExpression.StateEnum	getState()
QueueConversationEventTopicWrapup	getWrapup()
int	hashCode()
QueueConversationEventTopicSocialExpression	held(Boolean held)	True if this call is held and the person on this side hears silence.
QueueConversationEventTopicSocialExpression	id(String id)	A globally unique identifier for this communication.
QueueConversationEventTopicSocialExpression	initialState(QueueConversationEventTopicSocialExpression.InitialStateEnum initialState)
QueueConversationEventTopicSocialExpression	peerId(String peerId)	The id of the peer communication corresponding to a matching leg for this communication.
QueueConversationEventTopicSocialExpression	previewText(String previewText)	The text preview of the communication contents
QueueConversationEventTopicSocialExpression	provider(String provider)	The source provider of the social expression.
QueueConversationEventTopicSocialExpression	recordingId(String recordingId)	A globally unique identifier for the recording associated with this chat.
QueueConversationEventTopicSocialExpression	scriptId(String scriptId)	The UUID of the script to use.
void	setAfterCallWork(QueueConversationEventTopicAfterCallWork afterCallWork)
void	setAfterCallWorkRequired(Boolean afterCallWorkRequired)
void	setConnectedTime(Date connectedTime)
void	setDisconnectedTime(Date disconnectedTime)
void	setDisconnectType(QueueConversationEventTopicSocialExpression.DisconnectTypeEnum disconnectType)
void	setHeld(Boolean held)
void	setId(String id)
void	setInitialState(QueueConversationEventTopicSocialExpression.InitialStateEnum initialState)
void	setPeerId(String peerId)
void	setPreviewText(String previewText)
void	setProvider(String provider)
void	setRecordingId(String recordingId)
void	setScriptId(String scriptId)
void	setSocialMediaHub(String socialMediaHub)
void	setSocialMediaId(String socialMediaId)
void	setSocialUserName(String socialUserName)
void	setStartHoldTime(Date startHoldTime)
void	setState(QueueConversationEventTopicSocialExpression.StateEnum state)
void	setWrapup(QueueConversationEventTopicWrapup wrapup)
QueueConversationEventTopicSocialExpression	socialMediaHub(String socialMediaHub)	The social network of the communication
QueueConversationEventTopicSocialExpression	socialMediaId(String socialMediaId)	A globally unique identifier for the social media.
QueueConversationEventTopicSocialExpression	socialUserName(String socialUserName)	The social media user name of the communication
QueueConversationEventTopicSocialExpression	startHoldTime(Date startHoldTime)	The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold.
QueueConversationEventTopicSocialExpression	state(QueueConversationEventTopicSocialExpression.StateEnum state)
String	toString()
QueueConversationEventTopicSocialExpression	wrapup(QueueConversationEventTopicWrapup wrapup)	Call wrap up or disposition data.

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

QueueConversationEventTopicSocialExpression

public QueueConversationEventTopicSocialExpression()

QueueConversationEventTopicSocialExpression

public QueueConversationEventTopicSocialExpression(Boolean initWithEmptyList)

Method Details

state

public QueueConversationEventTopicSocialExpression state(QueueConversationEventTopicSocialExpression.StateEnum state)

getState

public QueueConversationEventTopicSocialExpression.StateEnum getState()

setState

public void setState(QueueConversationEventTopicSocialExpression.StateEnum state)

initialState

public QueueConversationEventTopicSocialExpression initialState(QueueConversationEventTopicSocialExpression.InitialStateEnum initialState)

getInitialState

public QueueConversationEventTopicSocialExpression.InitialStateEnum getInitialState()

setInitialState

public void setInitialState(QueueConversationEventTopicSocialExpression.InitialStateEnum initialState)

id

public QueueConversationEventTopicSocialExpression id(String id)

A globally unique identifier for this communication.

getId

public String getId()

setId

public void setId(String id)

socialMediaId

public QueueConversationEventTopicSocialExpression socialMediaId(String socialMediaId)

A globally unique identifier for the social media.

getSocialMediaId

public String getSocialMediaId()

setSocialMediaId

public void setSocialMediaId(String socialMediaId)

socialMediaHub

public QueueConversationEventTopicSocialExpression socialMediaHub(String socialMediaHub)

The social network of the communication

getSocialMediaHub

public String getSocialMediaHub()

setSocialMediaHub

public void setSocialMediaHub(String socialMediaHub)

socialUserName

public QueueConversationEventTopicSocialExpression socialUserName(String socialUserName)

The social media user name of the communication

getSocialUserName

public String getSocialUserName()

setSocialUserName

public void setSocialUserName(String socialUserName)

previewText

public QueueConversationEventTopicSocialExpression previewText(String previewText)

The text preview of the communication contents

getPreviewText

public String getPreviewText()

setPreviewText

public void setPreviewText(String previewText)

recordingId

public QueueConversationEventTopicSocialExpression recordingId(String recordingId)

A globally unique identifier for the recording associated with this chat.

getRecordingId

public String getRecordingId()

setRecordingId

public void setRecordingId(String recordingId)

held

public QueueConversationEventTopicSocialExpression held(Boolean held)

True if this call is held and the person on this side hears silence.

getHeld

public Boolean getHeld()

setHeld

public void setHeld(Boolean held)

provider

public QueueConversationEventTopicSocialExpression provider(String provider)

The source provider of the social expression.

getProvider

public String getProvider()

setProvider

public void setProvider(String provider)

scriptId

public QueueConversationEventTopicSocialExpression scriptId(String scriptId)

The UUID of the script to use.

getScriptId

public String getScriptId()

setScriptId

public void setScriptId(String scriptId)

peerId

public QueueConversationEventTopicSocialExpression peerId(String peerId)

The id of the peer communication corresponding to a matching leg for this communication.

getPeerId

public String getPeerId()

setPeerId

public void setPeerId(String peerId)

disconnectType

public QueueConversationEventTopicSocialExpression disconnectType(QueueConversationEventTopicSocialExpression.DisconnectTypeEnum disconnectType)

System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.

getDisconnectType

public QueueConversationEventTopicSocialExpression.DisconnectTypeEnum getDisconnectType()

setDisconnectType

public void setDisconnectType(QueueConversationEventTopicSocialExpression.DisconnectTypeEnum disconnectType)

startHoldTime

public QueueConversationEventTopicSocialExpression startHoldTime(Date startHoldTime)

The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold.

getStartHoldTime

public Date getStartHoldTime()

setStartHoldTime

public void setStartHoldTime(Date startHoldTime)

connectedTime

public QueueConversationEventTopicSocialExpression connectedTime(Date connectedTime)

The timestamp when this communication was connected in the cloud clock.

getConnectedTime

public Date getConnectedTime()

setConnectedTime

public void setConnectedTime(Date connectedTime)

disconnectedTime

public QueueConversationEventTopicSocialExpression disconnectedTime(Date disconnectedTime)

The timestamp when this communication disconnected from the conversation in the provider clock.

getDisconnectedTime

public Date getDisconnectedTime()

setDisconnectedTime

public void setDisconnectedTime(Date disconnectedTime)

wrapup

public QueueConversationEventTopicSocialExpression wrapup(QueueConversationEventTopicWrapup wrapup)

Call wrap up or disposition data.

getWrapup

public QueueConversationEventTopicWrapup getWrapup()

setWrapup

public void setWrapup(QueueConversationEventTopicWrapup wrapup)

afterCallWork

public QueueConversationEventTopicSocialExpression afterCallWork(QueueConversationEventTopicAfterCallWork afterCallWork)

A communication's after-call work data.

getAfterCallWork

public QueueConversationEventTopicAfterCallWork getAfterCallWork()

setAfterCallWork

public void setAfterCallWork(QueueConversationEventTopicAfterCallWork afterCallWork)

afterCallWorkRequired

public QueueConversationEventTopicSocialExpression afterCallWorkRequired(Boolean afterCallWorkRequired)

Indicates if after-call is required for a communication. Only used when the ACW Setting is Agent Requested.

getAfterCallWorkRequired

public Boolean getAfterCallWorkRequired()

setAfterCallWorkRequired

public void setAfterCallWorkRequired(Boolean afterCallWorkRequired)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object