Package com.mypurecloud.sdk.v2.model

Class QueueConversationMessageEventTopicConversationRoutingData

java.lang.Object

com.mypurecloud.sdk.v2.model.QueueConversationMessageEventTopicConversationRoutingData

All Implemented Interfaces:

Serializable

public class QueueConversationMessageEventTopicConversationRoutingData
extends Object
implements Serializable

QueueConversationMessageEventTopicConversationRoutingData

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
QueueConversationMessageEventTopicConversationRoutingData()
QueueConversationMessageEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
QueueConversationMessageEventTopicUriReference	getLanguage()
Long	getPriority()
QueueConversationMessageEventTopicUriReference	getQueue()
List<QueueConversationMessageEventTopicScoredAgent>	getScoredAgents()
List<QueueConversationMessageEventTopicUriReference>	getSkills()
int	hashCode()
QueueConversationMessageEventTopicConversationRoutingData	language(QueueConversationMessageEventTopicUriReference language)	A UriReference for a resource
QueueConversationMessageEventTopicConversationRoutingData	priority(Long priority)	The priority of the conversation to use for routing decisions
QueueConversationMessageEventTopicConversationRoutingData	queue(QueueConversationMessageEventTopicUriReference queue)	A UriReference for a resource
QueueConversationMessageEventTopicConversationRoutingData	scoredAgents(List<QueueConversationMessageEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	setLanguage(QueueConversationMessageEventTopicUriReference language)
void	setPriority(Long priority)
void	setQueue(QueueConversationMessageEventTopicUriReference queue)
void	setScoredAgents(List<QueueConversationMessageEventTopicScoredAgent> scoredAgents)
void	setSkills(List<QueueConversationMessageEventTopicUriReference> skills)
QueueConversationMessageEventTopicConversationRoutingData	skills(List<QueueConversationMessageEventTopicUriReference> skills)	The skills to use for routing decisions
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

QueueConversationMessageEventTopicConversationRoutingData

public QueueConversationMessageEventTopicConversationRoutingData()

QueueConversationMessageEventTopicConversationRoutingData

public QueueConversationMessageEventTopicConversationRoutingData(Boolean initWithEmptyList)

Method Details

queue

public QueueConversationMessageEventTopicConversationRoutingData queue(QueueConversationMessageEventTopicUriReference queue)

A UriReference for a resource

getQueue

public QueueConversationMessageEventTopicUriReference getQueue()

setQueue

public void setQueue(QueueConversationMessageEventTopicUriReference queue)

language

public QueueConversationMessageEventTopicConversationRoutingData language(QueueConversationMessageEventTopicUriReference language)

A UriReference for a resource

getLanguage

public QueueConversationMessageEventTopicUriReference getLanguage()

setLanguage

public void setLanguage(QueueConversationMessageEventTopicUriReference language)

priority

public QueueConversationMessageEventTopicConversationRoutingData priority(Long priority)

The priority of the conversation to use for routing decisions

getPriority

public Long getPriority()

setPriority

public void setPriority(Long priority)

skills

public QueueConversationMessageEventTopicConversationRoutingData skills(List<QueueConversationMessageEventTopicUriReference> skills)

The skills to use for routing decisions

getSkills

public List<QueueConversationMessageEventTopicUriReference> getSkills()

setSkills

public void setSkills(List<QueueConversationMessageEventTopicUriReference> skills)

scoredAgents

public QueueConversationMessageEventTopicConversationRoutingData scoredAgents(List<QueueConversationMessageEventTopicScoredAgent> scoredAgents)

A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents

getScoredAgents

public List<QueueConversationMessageEventTopicScoredAgent> getScoredAgents()

setScoredAgents

public void setScoredAgents(List<QueueConversationMessageEventTopicScoredAgent> scoredAgents)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object