Package com.mypurecloud.sdk.v2.model
Class QueueConversationScreenShareEventTopicConversationRoutingData
java.lang.Object
com.mypurecloud.sdk.v2.model.QueueConversationScreenShareEventTopicConversationRoutingData
- All Implemented Interfaces:
Serializable
public class QueueConversationScreenShareEventTopicConversationRoutingData
extends Object
implements Serializable
QueueConversationScreenShareEventTopicConversationRoutingData
- See Also:
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Constructor Summary
ConstructorsConstructorDescriptionQueueConversationScreenShareEventTopicConversationRoutingData(Boolean initWithEmptyList) -
Method Summary
Modifier and TypeMethodDescriptionbooleangetQueue()inthashCode()A UriReference for a resourceThe priority of the conversation to use for routing decisionsA UriReference for a resourcescoredAgents(List<QueueConversationScreenShareEventTopicScoredAgent> scoredAgents) A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agentsvoidvoidsetPriority(Long priority) voidvoidsetScoredAgents(List<QueueConversationScreenShareEventTopicScoredAgent> scoredAgents) voidThe skills to use for routing decisionstoString()
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Constructor Details
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QueueConversationScreenShareEventTopicConversationRoutingData
public QueueConversationScreenShareEventTopicConversationRoutingData() -
QueueConversationScreenShareEventTopicConversationRoutingData
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Method Details
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getQueue
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getLanguage
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priority
The priority of the conversation to use for routing decisions -
getPriority
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setPriority
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skills
public QueueConversationScreenShareEventTopicConversationRoutingData skills(List<QueueConversationScreenShareEventTopicUriReference> skills) The skills to use for routing decisions -
getSkills
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setSkills
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scoredAgents
public QueueConversationScreenShareEventTopicConversationRoutingData scoredAgents(List<QueueConversationScreenShareEventTopicScoredAgent> scoredAgents) A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents -
getScoredAgents
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setScoredAgents
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equals
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hashCode
public int hashCode() -
toString