Package com.mypurecloud.sdk.v2.model

Class QueueConversationSocialExpressionEventTopicEmail

java.lang.Object

com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicEmail

All Implemented Interfaces:

Serializable

public class QueueConversationSocialExpressionEventTopicEmail
extends Object
implements Serializable

QueueConversationSocialExpressionEventTopicEmail

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	QueueConversationSocialExpressionEventTopicEmail.DirectionEnum	Whether an email is inbound or outbound.
static enum	QueueConversationSocialExpressionEventTopicEmail.DisconnectTypeEnum	System defined string indicating what caused the communication to disconnect.
static enum	QueueConversationSocialExpressionEventTopicEmail.InitialStateEnum	Gets or Sets initialState
static enum	QueueConversationSocialExpressionEventTopicEmail.StateEnum	Gets or Sets state

Constructor Summary

Constructors

Constructor	Description
QueueConversationSocialExpressionEventTopicEmail()
QueueConversationSocialExpressionEventTopicEmail(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
QueueConversationSocialExpressionEventTopicEmail	afterCallWork(QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork)	A communication's after-call work data.
QueueConversationSocialExpressionEventTopicEmail	afterCallWorkRequired(Boolean afterCallWorkRequired)	Indicates if after-call is required for a communication.
QueueConversationSocialExpressionEventTopicEmail	autoGenerated(Boolean autoGenerated)	Indicates that the email was auto-generated like an Out of Office reply.
QueueConversationSocialExpressionEventTopicEmail	connectedTime(Date connectedTime)	The timestamp when this communication was connected in the cloud clock.
QueueConversationSocialExpressionEventTopicEmail	direction(QueueConversationSocialExpressionEventTopicEmail.DirectionEnum direction)	Whether an email is inbound or outbound.
QueueConversationSocialExpressionEventTopicEmail	disconnectedTime(Date disconnectedTime)	The timestamp when this communication disconnected from the conversation in the provider clock.
QueueConversationSocialExpressionEventTopicEmail	disconnectType(QueueConversationSocialExpressionEventTopicEmail.DisconnectTypeEnum disconnectType)	System defined string indicating what caused the communication to disconnect.
QueueConversationSocialExpressionEventTopicEmail	draftAttachments(List<QueueConversationSocialExpressionEventTopicAttachment> draftAttachments)	A list of uploaded attachments on the email draft.
boolean	equals(Object o)
QueueConversationSocialExpressionEventTopicEmail	errorInfo(QueueConversationSocialExpressionEventTopicErrorDetails errorInfo)	Detailed information about an error response.
QueueConversationSocialExpressionEventTopicAfterCallWork	getAfterCallWork()
Boolean	getAfterCallWorkRequired()
Boolean	getAutoGenerated()
Date	getConnectedTime()
QueueConversationSocialExpressionEventTopicEmail.DirectionEnum	getDirection()
Date	getDisconnectedTime()
QueueConversationSocialExpressionEventTopicEmail.DisconnectTypeEnum	getDisconnectType()
List<QueueConversationSocialExpressionEventTopicAttachment>	getDraftAttachments()
QueueConversationSocialExpressionEventTopicErrorDetails	getErrorInfo()
Boolean	getHeld()
String	getId()
QueueConversationSocialExpressionEventTopicEmail.InitialStateEnum	getInitialState()
String	getMessageId()
Long	getMessagesSent()
Date	getParkTime()
String	getPeerId()
String	getProvider()
QueueConversationSocialExpressionEventTopicQueueMediaSettings	getQueueMediaSettings()
Date	getResumeTime()
String	getScriptId()
Boolean	getSpam()
Date	getStartHoldTime()
QueueConversationSocialExpressionEventTopicEmail.StateEnum	getState()
String	getSubject()
QueueConversationSocialExpressionEventTopicWrapup	getWrapup()
int	hashCode()
QueueConversationSocialExpressionEventTopicEmail	held(Boolean held)	True if this call is held and the person on this side hears silence.
QueueConversationSocialExpressionEventTopicEmail	id(String id)	A globally unique identifier for this communication.
QueueConversationSocialExpressionEventTopicEmail	initialState(QueueConversationSocialExpressionEventTopicEmail.InitialStateEnum initialState)
QueueConversationSocialExpressionEventTopicEmail	messageId(String messageId)	A globally unique identifier for the stored content of this communication.
QueueConversationSocialExpressionEventTopicEmail	messagesSent(Long messagesSent)	The number of email messages sent by this participant.
QueueConversationSocialExpressionEventTopicEmail	parkTime(Date parkTime)	The time when an parked email was parked.
QueueConversationSocialExpressionEventTopicEmail	peerId(String peerId)	The id of the peer communication corresponding to a matching leg for this communication.
QueueConversationSocialExpressionEventTopicEmail	provider(String provider)	The source provider of the email.
QueueConversationSocialExpressionEventTopicEmail	queueMediaSettings(QueueConversationSocialExpressionEventTopicQueueMediaSettings queueMediaSettings)	Represents the queue setting for this media.
QueueConversationSocialExpressionEventTopicEmail	resumeTime(Date resumeTime)	The time when a parked email should resume.
QueueConversationSocialExpressionEventTopicEmail	scriptId(String scriptId)	The UUID of the script to use.
void	setAfterCallWork(QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork)
void	setAfterCallWorkRequired(Boolean afterCallWorkRequired)
void	setAutoGenerated(Boolean autoGenerated)
void	setConnectedTime(Date connectedTime)
void	setDirection(QueueConversationSocialExpressionEventTopicEmail.DirectionEnum direction)
void	setDisconnectedTime(Date disconnectedTime)
void	setDisconnectType(QueueConversationSocialExpressionEventTopicEmail.DisconnectTypeEnum disconnectType)
void	setDraftAttachments(List<QueueConversationSocialExpressionEventTopicAttachment> draftAttachments)
void	setErrorInfo(QueueConversationSocialExpressionEventTopicErrorDetails errorInfo)
void	setHeld(Boolean held)
void	setId(String id)
void	setInitialState(QueueConversationSocialExpressionEventTopicEmail.InitialStateEnum initialState)
void	setMessageId(String messageId)
void	setMessagesSent(Long messagesSent)
void	setParkTime(Date parkTime)
void	setPeerId(String peerId)
void	setProvider(String provider)
void	setQueueMediaSettings(QueueConversationSocialExpressionEventTopicQueueMediaSettings queueMediaSettings)
void	setResumeTime(Date resumeTime)
void	setScriptId(String scriptId)
void	setSpam(Boolean spam)
void	setStartHoldTime(Date startHoldTime)
void	setState(QueueConversationSocialExpressionEventTopicEmail.StateEnum state)
void	setSubject(String subject)
void	setWrapup(QueueConversationSocialExpressionEventTopicWrapup wrapup)
QueueConversationSocialExpressionEventTopicEmail	spam(Boolean spam)	Indicates if the inbound email was marked as spam.
QueueConversationSocialExpressionEventTopicEmail	startHoldTime(Date startHoldTime)	The timestamp the email was placed on hold in the cloud clock if the email is currently on hold.
QueueConversationSocialExpressionEventTopicEmail	state(QueueConversationSocialExpressionEventTopicEmail.StateEnum state)
QueueConversationSocialExpressionEventTopicEmail	subject(String subject)	The subject for the initial email that started this conversation.
String	toString()
QueueConversationSocialExpressionEventTopicEmail	wrapup(QueueConversationSocialExpressionEventTopicWrapup wrapup)	Call wrap up or disposition data.

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

QueueConversationSocialExpressionEventTopicEmail

public QueueConversationSocialExpressionEventTopicEmail()

QueueConversationSocialExpressionEventTopicEmail

public QueueConversationSocialExpressionEventTopicEmail(Boolean initWithEmptyList)

Method Details

id

public QueueConversationSocialExpressionEventTopicEmail id(String id)

A globally unique identifier for this communication.

getId

public String getId()

setId

public void setId(String id)

state

public QueueConversationSocialExpressionEventTopicEmail state(QueueConversationSocialExpressionEventTopicEmail.StateEnum state)

getState

public QueueConversationSocialExpressionEventTopicEmail.StateEnum getState()

setState

public void setState(QueueConversationSocialExpressionEventTopicEmail.StateEnum state)

initialState

public QueueConversationSocialExpressionEventTopicEmail initialState(QueueConversationSocialExpressionEventTopicEmail.InitialStateEnum initialState)

getInitialState

public QueueConversationSocialExpressionEventTopicEmail.InitialStateEnum getInitialState()

setInitialState

public void setInitialState(QueueConversationSocialExpressionEventTopicEmail.InitialStateEnum initialState)

held

public QueueConversationSocialExpressionEventTopicEmail held(Boolean held)

True if this call is held and the person on this side hears silence.

getHeld

public Boolean getHeld()

setHeld

public void setHeld(Boolean held)

autoGenerated

public QueueConversationSocialExpressionEventTopicEmail autoGenerated(Boolean autoGenerated)

Indicates that the email was auto-generated like an Out of Office reply.

getAutoGenerated

public Boolean getAutoGenerated()

setAutoGenerated

public void setAutoGenerated(Boolean autoGenerated)

subject

public QueueConversationSocialExpressionEventTopicEmail subject(String subject)

The subject for the initial email that started this conversation.

getSubject

public String getSubject()

setSubject

public void setSubject(String subject)

provider

public QueueConversationSocialExpressionEventTopicEmail provider(String provider)

The source provider of the email.

getProvider

public String getProvider()

setProvider

public void setProvider(String provider)

scriptId

public QueueConversationSocialExpressionEventTopicEmail scriptId(String scriptId)

The UUID of the script to use.

getScriptId

public String getScriptId()

setScriptId

public void setScriptId(String scriptId)

peerId

public QueueConversationSocialExpressionEventTopicEmail peerId(String peerId)

The id of the peer communication corresponding to a matching leg for this communication.

getPeerId

public String getPeerId()

setPeerId

public void setPeerId(String peerId)

messagesSent

public QueueConversationSocialExpressionEventTopicEmail messagesSent(Long messagesSent)

The number of email messages sent by this participant.

getMessagesSent

public Long getMessagesSent()

setMessagesSent

public void setMessagesSent(Long messagesSent)

errorInfo

public QueueConversationSocialExpressionEventTopicEmail errorInfo(QueueConversationSocialExpressionEventTopicErrorDetails errorInfo)

Detailed information about an error response.

getErrorInfo

public QueueConversationSocialExpressionEventTopicErrorDetails getErrorInfo()

setErrorInfo

public void setErrorInfo(QueueConversationSocialExpressionEventTopicErrorDetails errorInfo)

disconnectType

public QueueConversationSocialExpressionEventTopicEmail disconnectType(QueueConversationSocialExpressionEventTopicEmail.DisconnectTypeEnum disconnectType)

System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.

getDisconnectType

public QueueConversationSocialExpressionEventTopicEmail.DisconnectTypeEnum getDisconnectType()

setDisconnectType

public void setDisconnectType(QueueConversationSocialExpressionEventTopicEmail.DisconnectTypeEnum disconnectType)

startHoldTime

public QueueConversationSocialExpressionEventTopicEmail startHoldTime(Date startHoldTime)

The timestamp the email was placed on hold in the cloud clock if the email is currently on hold.

getStartHoldTime

public Date getStartHoldTime()

setStartHoldTime

public void setStartHoldTime(Date startHoldTime)

connectedTime

public QueueConversationSocialExpressionEventTopicEmail connectedTime(Date connectedTime)

The timestamp when this communication was connected in the cloud clock.

getConnectedTime

public Date getConnectedTime()

setConnectedTime

public void setConnectedTime(Date connectedTime)

disconnectedTime

public QueueConversationSocialExpressionEventTopicEmail disconnectedTime(Date disconnectedTime)

The timestamp when this communication disconnected from the conversation in the provider clock.

getDisconnectedTime

public Date getDisconnectedTime()

setDisconnectedTime

public void setDisconnectedTime(Date disconnectedTime)

messageId

public QueueConversationSocialExpressionEventTopicEmail messageId(String messageId)

A globally unique identifier for the stored content of this communication.

getMessageId

public String getMessageId()

setMessageId

public void setMessageId(String messageId)

direction

public QueueConversationSocialExpressionEventTopicEmail direction(QueueConversationSocialExpressionEventTopicEmail.DirectionEnum direction)

Whether an email is inbound or outbound.

getDirection

public QueueConversationSocialExpressionEventTopicEmail.DirectionEnum getDirection()

setDirection

public void setDirection(QueueConversationSocialExpressionEventTopicEmail.DirectionEnum direction)

draftAttachments

public QueueConversationSocialExpressionEventTopicEmail draftAttachments(List<QueueConversationSocialExpressionEventTopicAttachment> draftAttachments)

A list of uploaded attachments on the email draft.

getDraftAttachments

public List<QueueConversationSocialExpressionEventTopicAttachment> getDraftAttachments()

setDraftAttachments

public void setDraftAttachments(List<QueueConversationSocialExpressionEventTopicAttachment> draftAttachments)

spam

public QueueConversationSocialExpressionEventTopicEmail spam(Boolean spam)

Indicates if the inbound email was marked as spam.

getSpam

public Boolean getSpam()

setSpam

public void setSpam(Boolean spam)

wrapup

public QueueConversationSocialExpressionEventTopicEmail wrapup(QueueConversationSocialExpressionEventTopicWrapup wrapup)

Call wrap up or disposition data.

getWrapup

public QueueConversationSocialExpressionEventTopicWrapup getWrapup()

setWrapup

public void setWrapup(QueueConversationSocialExpressionEventTopicWrapup wrapup)

afterCallWork

public QueueConversationSocialExpressionEventTopicEmail afterCallWork(QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork)

A communication's after-call work data.

getAfterCallWork

public QueueConversationSocialExpressionEventTopicAfterCallWork getAfterCallWork()

setAfterCallWork

public void setAfterCallWork(QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork)

afterCallWorkRequired

public QueueConversationSocialExpressionEventTopicEmail afterCallWorkRequired(Boolean afterCallWorkRequired)

Indicates if after-call is required for a communication. Only used when the ACW Setting is Agent Requested.

getAfterCallWorkRequired

public Boolean getAfterCallWorkRequired()

setAfterCallWorkRequired

public void setAfterCallWorkRequired(Boolean afterCallWorkRequired)

queueMediaSettings

public QueueConversationSocialExpressionEventTopicEmail queueMediaSettings(QueueConversationSocialExpressionEventTopicQueueMediaSettings queueMediaSettings)

Represents the queue setting for this media.

getQueueMediaSettings

public QueueConversationSocialExpressionEventTopicQueueMediaSettings getQueueMediaSettings()

setQueueMediaSettings

public void setQueueMediaSettings(QueueConversationSocialExpressionEventTopicQueueMediaSettings queueMediaSettings)

resumeTime

public QueueConversationSocialExpressionEventTopicEmail resumeTime(Date resumeTime)

The time when a parked email should resume.

getResumeTime

public Date getResumeTime()

setResumeTime

public void setResumeTime(Date resumeTime)

parkTime

public QueueConversationSocialExpressionEventTopicEmail parkTime(Date parkTime)

The time when an parked email was parked.

getParkTime

public Date getParkTime()

setParkTime

public void setParkTime(Date parkTime)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object