Package com.mypurecloud.sdk.v2.model

Class QueueConversationSocialExpressionEventTopicSocialExpression

java.lang.Object

com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicSocialExpression

All Implemented Interfaces:

Serializable

public class QueueConversationSocialExpressionEventTopicSocialExpression
extends Object
implements Serializable

QueueConversationSocialExpressionEventTopicSocialExpression

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	QueueConversationSocialExpressionEventTopicSocialExpression.DisconnectTypeEnum	System defined string indicating what caused the communication to disconnect.
static enum	QueueConversationSocialExpressionEventTopicSocialExpression.InitialStateEnum	Gets or Sets initialState
static enum	QueueConversationSocialExpressionEventTopicSocialExpression.StateEnum	Gets or Sets state

Constructor Summary

Constructors

Constructor	Description
QueueConversationSocialExpressionEventTopicSocialExpression()
QueueConversationSocialExpressionEventTopicSocialExpression(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
QueueConversationSocialExpressionEventTopicSocialExpression	afterCallWork(QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork)	A communication's after-call work data.
QueueConversationSocialExpressionEventTopicSocialExpression	afterCallWorkRequired(Boolean afterCallWorkRequired)	Indicates if after-call is required for a communication.
QueueConversationSocialExpressionEventTopicSocialExpression	connectedTime(Date connectedTime)	The timestamp when this communication was connected in the cloud clock.
QueueConversationSocialExpressionEventTopicSocialExpression	disconnectedTime(Date disconnectedTime)	The timestamp when this communication disconnected from the conversation in the provider clock.
QueueConversationSocialExpressionEventTopicSocialExpression	disconnectType(QueueConversationSocialExpressionEventTopicSocialExpression.DisconnectTypeEnum disconnectType)	System defined string indicating what caused the communication to disconnect.
boolean	equals(Object o)
QueueConversationSocialExpressionEventTopicAfterCallWork	getAfterCallWork()
Boolean	getAfterCallWorkRequired()
Date	getConnectedTime()
Date	getDisconnectedTime()
QueueConversationSocialExpressionEventTopicSocialExpression.DisconnectTypeEnum	getDisconnectType()
Boolean	getHeld()
String	getId()
QueueConversationSocialExpressionEventTopicSocialExpression.InitialStateEnum	getInitialState()
String	getPeerId()
String	getPreviewText()
String	getProvider()
String	getRecordingId()
String	getScriptId()
String	getSocialMediaHub()
String	getSocialMediaId()
String	getSocialUserName()
Date	getStartHoldTime()
QueueConversationSocialExpressionEventTopicSocialExpression.StateEnum	getState()
QueueConversationSocialExpressionEventTopicWrapup	getWrapup()
int	hashCode()
QueueConversationSocialExpressionEventTopicSocialExpression	held(Boolean held)	True if this call is held and the person on this side hears silence.
QueueConversationSocialExpressionEventTopicSocialExpression	id(String id)	A globally unique identifier for this communication.
QueueConversationSocialExpressionEventTopicSocialExpression	initialState(QueueConversationSocialExpressionEventTopicSocialExpression.InitialStateEnum initialState)
QueueConversationSocialExpressionEventTopicSocialExpression	peerId(String peerId)	The id of the peer communication corresponding to a matching leg for this communication.
QueueConversationSocialExpressionEventTopicSocialExpression	previewText(String previewText)	The text preview of the communication contents
QueueConversationSocialExpressionEventTopicSocialExpression	provider(String provider)	The source provider of the social expression.
QueueConversationSocialExpressionEventTopicSocialExpression	recordingId(String recordingId)	A globally unique identifier for the recording associated with this chat.
QueueConversationSocialExpressionEventTopicSocialExpression	scriptId(String scriptId)	The UUID of the script to use.
void	setAfterCallWork(QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork)
void	setAfterCallWorkRequired(Boolean afterCallWorkRequired)
void	setConnectedTime(Date connectedTime)
void	setDisconnectedTime(Date disconnectedTime)
void	setDisconnectType(QueueConversationSocialExpressionEventTopicSocialExpression.DisconnectTypeEnum disconnectType)
void	setHeld(Boolean held)
void	setId(String id)
void	setInitialState(QueueConversationSocialExpressionEventTopicSocialExpression.InitialStateEnum initialState)
void	setPeerId(String peerId)
void	setPreviewText(String previewText)
void	setProvider(String provider)
void	setRecordingId(String recordingId)
void	setScriptId(String scriptId)
void	setSocialMediaHub(String socialMediaHub)
void	setSocialMediaId(String socialMediaId)
void	setSocialUserName(String socialUserName)
void	setStartHoldTime(Date startHoldTime)
void	setState(QueueConversationSocialExpressionEventTopicSocialExpression.StateEnum state)
void	setWrapup(QueueConversationSocialExpressionEventTopicWrapup wrapup)
QueueConversationSocialExpressionEventTopicSocialExpression	socialMediaHub(String socialMediaHub)	The social network of the communication
QueueConversationSocialExpressionEventTopicSocialExpression	socialMediaId(String socialMediaId)	A globally unique identifier for the social media.
QueueConversationSocialExpressionEventTopicSocialExpression	socialUserName(String socialUserName)	The social media user name of the communication
QueueConversationSocialExpressionEventTopicSocialExpression	startHoldTime(Date startHoldTime)	The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold.
QueueConversationSocialExpressionEventTopicSocialExpression	state(QueueConversationSocialExpressionEventTopicSocialExpression.StateEnum state)
String	toString()
QueueConversationSocialExpressionEventTopicSocialExpression	wrapup(QueueConversationSocialExpressionEventTopicWrapup wrapup)	Call wrap up or disposition data.

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

QueueConversationSocialExpressionEventTopicSocialExpression

public QueueConversationSocialExpressionEventTopicSocialExpression()

QueueConversationSocialExpressionEventTopicSocialExpression

public QueueConversationSocialExpressionEventTopicSocialExpression(Boolean initWithEmptyList)

Method Details

state

public QueueConversationSocialExpressionEventTopicSocialExpression state(QueueConversationSocialExpressionEventTopicSocialExpression.StateEnum state)

getState

public QueueConversationSocialExpressionEventTopicSocialExpression.StateEnum getState()

setState

public void setState(QueueConversationSocialExpressionEventTopicSocialExpression.StateEnum state)

initialState

public QueueConversationSocialExpressionEventTopicSocialExpression initialState(QueueConversationSocialExpressionEventTopicSocialExpression.InitialStateEnum initialState)

getInitialState

public QueueConversationSocialExpressionEventTopicSocialExpression.InitialStateEnum getInitialState()

setInitialState

public void setInitialState(QueueConversationSocialExpressionEventTopicSocialExpression.InitialStateEnum initialState)

id

public QueueConversationSocialExpressionEventTopicSocialExpression id(String id)

A globally unique identifier for this communication.

getId

public String getId()

setId

public void setId(String id)

socialMediaId

public QueueConversationSocialExpressionEventTopicSocialExpression socialMediaId(String socialMediaId)

A globally unique identifier for the social media.

getSocialMediaId

public String getSocialMediaId()

setSocialMediaId

public void setSocialMediaId(String socialMediaId)

socialMediaHub

public QueueConversationSocialExpressionEventTopicSocialExpression socialMediaHub(String socialMediaHub)

The social network of the communication

getSocialMediaHub

public String getSocialMediaHub()

setSocialMediaHub

public void setSocialMediaHub(String socialMediaHub)

socialUserName

public QueueConversationSocialExpressionEventTopicSocialExpression socialUserName(String socialUserName)

The social media user name of the communication

getSocialUserName

public String getSocialUserName()

setSocialUserName

public void setSocialUserName(String socialUserName)

previewText

public QueueConversationSocialExpressionEventTopicSocialExpression previewText(String previewText)

The text preview of the communication contents

getPreviewText

public String getPreviewText()

setPreviewText

public void setPreviewText(String previewText)

recordingId

public QueueConversationSocialExpressionEventTopicSocialExpression recordingId(String recordingId)

A globally unique identifier for the recording associated with this chat.

getRecordingId

public String getRecordingId()

setRecordingId

public void setRecordingId(String recordingId)

held

public QueueConversationSocialExpressionEventTopicSocialExpression held(Boolean held)

True if this call is held and the person on this side hears silence.

getHeld

public Boolean getHeld()

setHeld

public void setHeld(Boolean held)

provider

public QueueConversationSocialExpressionEventTopicSocialExpression provider(String provider)

The source provider of the social expression.

getProvider

public String getProvider()

setProvider

public void setProvider(String provider)

scriptId

public QueueConversationSocialExpressionEventTopicSocialExpression scriptId(String scriptId)

The UUID of the script to use.

getScriptId

public String getScriptId()

setScriptId

public void setScriptId(String scriptId)

peerId

public QueueConversationSocialExpressionEventTopicSocialExpression peerId(String peerId)

The id of the peer communication corresponding to a matching leg for this communication.

getPeerId

public String getPeerId()

setPeerId

public void setPeerId(String peerId)

disconnectType

public QueueConversationSocialExpressionEventTopicSocialExpression disconnectType(QueueConversationSocialExpressionEventTopicSocialExpression.DisconnectTypeEnum disconnectType)

System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.

getDisconnectType

public QueueConversationSocialExpressionEventTopicSocialExpression.DisconnectTypeEnum getDisconnectType()

setDisconnectType

public void setDisconnectType(QueueConversationSocialExpressionEventTopicSocialExpression.DisconnectTypeEnum disconnectType)

startHoldTime

public QueueConversationSocialExpressionEventTopicSocialExpression startHoldTime(Date startHoldTime)

The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold.

getStartHoldTime

public Date getStartHoldTime()

setStartHoldTime

public void setStartHoldTime(Date startHoldTime)

connectedTime

public QueueConversationSocialExpressionEventTopicSocialExpression connectedTime(Date connectedTime)

The timestamp when this communication was connected in the cloud clock.

getConnectedTime

public Date getConnectedTime()

setConnectedTime

public void setConnectedTime(Date connectedTime)

disconnectedTime

public QueueConversationSocialExpressionEventTopicSocialExpression disconnectedTime(Date disconnectedTime)

The timestamp when this communication disconnected from the conversation in the provider clock.

getDisconnectedTime

public Date getDisconnectedTime()

setDisconnectedTime

public void setDisconnectedTime(Date disconnectedTime)

wrapup

public QueueConversationSocialExpressionEventTopicSocialExpression wrapup(QueueConversationSocialExpressionEventTopicWrapup wrapup)

Call wrap up or disposition data.

getWrapup

public QueueConversationSocialExpressionEventTopicWrapup getWrapup()

setWrapup

public void setWrapup(QueueConversationSocialExpressionEventTopicWrapup wrapup)

afterCallWork

public QueueConversationSocialExpressionEventTopicSocialExpression afterCallWork(QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork)

A communication's after-call work data.

getAfterCallWork

public QueueConversationSocialExpressionEventTopicAfterCallWork getAfterCallWork()

setAfterCallWork

public void setAfterCallWork(QueueConversationSocialExpressionEventTopicAfterCallWork afterCallWork)

afterCallWorkRequired

public QueueConversationSocialExpressionEventTopicSocialExpression afterCallWorkRequired(Boolean afterCallWorkRequired)

Indicates if after-call is required for a communication. Only used when the ACW Setting is Agent Requested.

getAfterCallWorkRequired

public Boolean getAfterCallWorkRequired()

setAfterCallWorkRequired

public void setAfterCallWorkRequired(Boolean afterCallWorkRequired)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object