Package com.mypurecloud.sdk.v2.model

Class QueueConversationVideoEventTopicChat

java.lang.Object

com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicChat

All Implemented Interfaces:

Serializable

public class QueueConversationVideoEventTopicChat
extends Object
implements Serializable

QueueConversationVideoEventTopicChat

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	QueueConversationVideoEventTopicChat.DisconnectTypeEnum	System defined string indicating what caused the communication to disconnect.
static enum	QueueConversationVideoEventTopicChat.InitialStateEnum	Gets or Sets initialState
static enum	QueueConversationVideoEventTopicChat.StateEnum	Gets or Sets state

Constructor Summary

Constructors

Constructor	Description
QueueConversationVideoEventTopicChat()
QueueConversationVideoEventTopicChat(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
QueueConversationVideoEventTopicChat	afterCallWork(QueueConversationVideoEventTopicAfterCallWork afterCallWork)	A communication's after-call work data.
QueueConversationVideoEventTopicChat	afterCallWorkRequired(Boolean afterCallWorkRequired)	Indicates if after-call is required for a communication.
QueueConversationVideoEventTopicChat	avatarImageUrl(String avatarImageUrl)	The avatar for the chat (if available).
QueueConversationVideoEventTopicChat	connectedTime(Date connectedTime)	The timestamp when this communication was connected in the cloud clock.
QueueConversationVideoEventTopicChat	disconnectedTime(Date disconnectedTime)	The timestamp when this communication disconnected from the conversation in the provider clock.
QueueConversationVideoEventTopicChat	disconnectType(QueueConversationVideoEventTopicChat.DisconnectTypeEnum disconnectType)	System defined string indicating what caused the communication to disconnect.
boolean	equals(Object o)
QueueConversationVideoEventTopicAfterCallWork	getAfterCallWork()
Boolean	getAfterCallWorkRequired()
String	getAvatarImageUrl()
Date	getConnectedTime()
Date	getDisconnectedTime()
QueueConversationVideoEventTopicChat.DisconnectTypeEnum	getDisconnectType()
Boolean	getHeld()
String	getId()
QueueConversationVideoEventTopicChat.InitialStateEnum	getInitialState()
QueueConversationVideoEventTopicJourneyContext	getJourneyContext()
String	getPeerId()
String	getProvider()
QueueConversationVideoEventTopicQueueMediaSettings	getQueueMediaSettings()
String	getRoomId()
String	getScriptId()
Date	getStartHoldTime()
QueueConversationVideoEventTopicChat.StateEnum	getState()
QueueConversationVideoEventTopicWrapup	getWrapup()
int	hashCode()
QueueConversationVideoEventTopicChat	held(Boolean held)	True if this call is held and the person on this side hears silence.
QueueConversationVideoEventTopicChat	id(String id)	A globally unique identifier for this communication.
QueueConversationVideoEventTopicChat	initialState(QueueConversationVideoEventTopicChat.InitialStateEnum initialState)
QueueConversationVideoEventTopicChat	journeyContext(QueueConversationVideoEventTopicJourneyContext journeyContext)
QueueConversationVideoEventTopicChat	peerId(String peerId)	The id of the peer communication corresponding to a matching leg for this communication.
QueueConversationVideoEventTopicChat	provider(String provider)	The source provider of the chat.
QueueConversationVideoEventTopicChat	queueMediaSettings(QueueConversationVideoEventTopicQueueMediaSettings queueMediaSettings)	Represents the queue setting for this media.
QueueConversationVideoEventTopicChat	roomId(String roomId)	The room id for the chat.
QueueConversationVideoEventTopicChat	scriptId(String scriptId)	The UUID of the script to use.
void	setAfterCallWork(QueueConversationVideoEventTopicAfterCallWork afterCallWork)
void	setAfterCallWorkRequired(Boolean afterCallWorkRequired)
void	setAvatarImageUrl(String avatarImageUrl)
void	setConnectedTime(Date connectedTime)
void	setDisconnectedTime(Date disconnectedTime)
void	setDisconnectType(QueueConversationVideoEventTopicChat.DisconnectTypeEnum disconnectType)
void	setHeld(Boolean held)
void	setId(String id)
void	setInitialState(QueueConversationVideoEventTopicChat.InitialStateEnum initialState)
void	setJourneyContext(QueueConversationVideoEventTopicJourneyContext journeyContext)
void	setPeerId(String peerId)
void	setProvider(String provider)
void	setQueueMediaSettings(QueueConversationVideoEventTopicQueueMediaSettings queueMediaSettings)
void	setRoomId(String roomId)
void	setScriptId(String scriptId)
void	setStartHoldTime(Date startHoldTime)
void	setState(QueueConversationVideoEventTopicChat.StateEnum state)
void	setWrapup(QueueConversationVideoEventTopicWrapup wrapup)
QueueConversationVideoEventTopicChat	startHoldTime(Date startHoldTime)	The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold.
QueueConversationVideoEventTopicChat	state(QueueConversationVideoEventTopicChat.StateEnum state)
String	toString()
QueueConversationVideoEventTopicChat	wrapup(QueueConversationVideoEventTopicWrapup wrapup)	Call wrap up or disposition data.

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

QueueConversationVideoEventTopicChat

public QueueConversationVideoEventTopicChat()

QueueConversationVideoEventTopicChat

public QueueConversationVideoEventTopicChat(Boolean initWithEmptyList)

Method Details

state

public QueueConversationVideoEventTopicChat state(QueueConversationVideoEventTopicChat.StateEnum state)

getState

public QueueConversationVideoEventTopicChat.StateEnum getState()

setState

public void setState(QueueConversationVideoEventTopicChat.StateEnum state)

initialState

public QueueConversationVideoEventTopicChat initialState(QueueConversationVideoEventTopicChat.InitialStateEnum initialState)

getInitialState

public QueueConversationVideoEventTopicChat.InitialStateEnum getInitialState()

setInitialState

public void setInitialState(QueueConversationVideoEventTopicChat.InitialStateEnum initialState)

id

public QueueConversationVideoEventTopicChat id(String id)

A globally unique identifier for this communication.

getId

public String getId()

setId

public void setId(String id)

provider

public QueueConversationVideoEventTopicChat provider(String provider)

The source provider of the chat.

getProvider

public String getProvider()

setProvider

public void setProvider(String provider)

scriptId

public QueueConversationVideoEventTopicChat scriptId(String scriptId)

The UUID of the script to use.

getScriptId

public String getScriptId()

setScriptId

public void setScriptId(String scriptId)

peerId

public QueueConversationVideoEventTopicChat peerId(String peerId)

The id of the peer communication corresponding to a matching leg for this communication.

getPeerId

public String getPeerId()

setPeerId

public void setPeerId(String peerId)

roomId

public QueueConversationVideoEventTopicChat roomId(String roomId)

The room id for the chat.

getRoomId

public String getRoomId()

setRoomId

public void setRoomId(String roomId)

avatarImageUrl

public QueueConversationVideoEventTopicChat avatarImageUrl(String avatarImageUrl)

The avatar for the chat (if available).

getAvatarImageUrl

public String getAvatarImageUrl()

setAvatarImageUrl

public void setAvatarImageUrl(String avatarImageUrl)

held

public QueueConversationVideoEventTopicChat held(Boolean held)

True if this call is held and the person on this side hears silence.

getHeld

public Boolean getHeld()

setHeld

public void setHeld(Boolean held)

disconnectType

public QueueConversationVideoEventTopicChat disconnectType(QueueConversationVideoEventTopicChat.DisconnectTypeEnum disconnectType)

System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.

getDisconnectType

public QueueConversationVideoEventTopicChat.DisconnectTypeEnum getDisconnectType()

setDisconnectType

public void setDisconnectType(QueueConversationVideoEventTopicChat.DisconnectTypeEnum disconnectType)

startHoldTime

public QueueConversationVideoEventTopicChat startHoldTime(Date startHoldTime)

The timestamp the chat was placed on hold in the cloud clock if the chat is currently on hold.

getStartHoldTime

public Date getStartHoldTime()

setStartHoldTime

public void setStartHoldTime(Date startHoldTime)

connectedTime

public QueueConversationVideoEventTopicChat connectedTime(Date connectedTime)

The timestamp when this communication was connected in the cloud clock.

getConnectedTime

public Date getConnectedTime()

setConnectedTime

public void setConnectedTime(Date connectedTime)

disconnectedTime

public QueueConversationVideoEventTopicChat disconnectedTime(Date disconnectedTime)

The timestamp when this communication disconnected from the conversation in the provider clock.

getDisconnectedTime

public Date getDisconnectedTime()

setDisconnectedTime

public void setDisconnectedTime(Date disconnectedTime)

journeyContext

public QueueConversationVideoEventTopicChat journeyContext(QueueConversationVideoEventTopicJourneyContext journeyContext)

getJourneyContext

public QueueConversationVideoEventTopicJourneyContext getJourneyContext()

setJourneyContext

public void setJourneyContext(QueueConversationVideoEventTopicJourneyContext journeyContext)

wrapup

public QueueConversationVideoEventTopicChat wrapup(QueueConversationVideoEventTopicWrapup wrapup)

Call wrap up or disposition data.

getWrapup

public QueueConversationVideoEventTopicWrapup getWrapup()

setWrapup

public void setWrapup(QueueConversationVideoEventTopicWrapup wrapup)

afterCallWork

public QueueConversationVideoEventTopicChat afterCallWork(QueueConversationVideoEventTopicAfterCallWork afterCallWork)

A communication's after-call work data.

getAfterCallWork

public QueueConversationVideoEventTopicAfterCallWork getAfterCallWork()

setAfterCallWork

public void setAfterCallWork(QueueConversationVideoEventTopicAfterCallWork afterCallWork)

afterCallWorkRequired

public QueueConversationVideoEventTopicChat afterCallWorkRequired(Boolean afterCallWorkRequired)

Indicates if after-call is required for a communication. Only used when the ACW Setting is Agent Requested.

getAfterCallWorkRequired

public Boolean getAfterCallWorkRequired()

setAfterCallWorkRequired

public void setAfterCallWorkRequired(Boolean afterCallWorkRequired)

queueMediaSettings

public QueueConversationVideoEventTopicChat queueMediaSettings(QueueConversationVideoEventTopicQueueMediaSettings queueMediaSettings)

Represents the queue setting for this media.

getQueueMediaSettings

public QueueConversationVideoEventTopicQueueMediaSettings getQueueMediaSettings()

setQueueMediaSettings

public void setQueueMediaSettings(QueueConversationVideoEventTopicQueueMediaSettings queueMediaSettings)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object