Package com.mypurecloud.sdk.v2.model

Class QueueConversationVideoEventTopicEmail

java.lang.Object

com.mypurecloud.sdk.v2.model.QueueConversationVideoEventTopicEmail

All Implemented Interfaces:

Serializable

public class QueueConversationVideoEventTopicEmail
extends Object
implements Serializable

QueueConversationVideoEventTopicEmail

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	QueueConversationVideoEventTopicEmail.DirectionEnum	Whether an email is inbound or outbound.
static enum	QueueConversationVideoEventTopicEmail.DisconnectTypeEnum	System defined string indicating what caused the communication to disconnect.
static enum	QueueConversationVideoEventTopicEmail.InitialStateEnum	Gets or Sets initialState
static enum	QueueConversationVideoEventTopicEmail.StateEnum	Gets or Sets state

Constructor Summary

Constructors

Constructor	Description
QueueConversationVideoEventTopicEmail()
QueueConversationVideoEventTopicEmail(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
QueueConversationVideoEventTopicEmail	afterCallWork(QueueConversationVideoEventTopicAfterCallWork afterCallWork)	A communication's after-call work data.
QueueConversationVideoEventTopicEmail	afterCallWorkRequired(Boolean afterCallWorkRequired)	Indicates if after-call is required for a communication.
QueueConversationVideoEventTopicEmail	autoGenerated(Boolean autoGenerated)	Indicates that the email was auto-generated like an Out of Office reply.
QueueConversationVideoEventTopicEmail	connectedTime(Date connectedTime)	The timestamp when this communication was connected in the cloud clock.
QueueConversationVideoEventTopicEmail	direction(QueueConversationVideoEventTopicEmail.DirectionEnum direction)	Whether an email is inbound or outbound.
QueueConversationVideoEventTopicEmail	disconnectedTime(Date disconnectedTime)	The timestamp when this communication disconnected from the conversation in the provider clock.
QueueConversationVideoEventTopicEmail	disconnectType(QueueConversationVideoEventTopicEmail.DisconnectTypeEnum disconnectType)	System defined string indicating what caused the communication to disconnect.
QueueConversationVideoEventTopicEmail	draftAttachments(List<QueueConversationVideoEventTopicAttachment> draftAttachments)	A list of uploaded attachments on the email draft.
boolean	equals(Object o)
QueueConversationVideoEventTopicEmail	errorInfo(QueueConversationVideoEventTopicErrorDetails errorInfo)	Detailed information about an error response.
QueueConversationVideoEventTopicAfterCallWork	getAfterCallWork()
Boolean	getAfterCallWorkRequired()
Boolean	getAutoGenerated()
Date	getConnectedTime()
QueueConversationVideoEventTopicEmail.DirectionEnum	getDirection()
Date	getDisconnectedTime()
QueueConversationVideoEventTopicEmail.DisconnectTypeEnum	getDisconnectType()
List<QueueConversationVideoEventTopicAttachment>	getDraftAttachments()
QueueConversationVideoEventTopicErrorDetails	getErrorInfo()
Boolean	getHeld()
String	getId()
QueueConversationVideoEventTopicEmail.InitialStateEnum	getInitialState()
String	getMessageId()
Long	getMessagesSent()
Date	getParkTime()
String	getPeerId()
String	getProvider()
QueueConversationVideoEventTopicQueueMediaSettings	getQueueMediaSettings()
Date	getResumeTime()
String	getScriptId()
Boolean	getSpam()
Date	getStartHoldTime()
QueueConversationVideoEventTopicEmail.StateEnum	getState()
String	getSubject()
QueueConversationVideoEventTopicWrapup	getWrapup()
int	hashCode()
QueueConversationVideoEventTopicEmail	held(Boolean held)	True if this call is held and the person on this side hears silence.
QueueConversationVideoEventTopicEmail	id(String id)	A globally unique identifier for this communication.
QueueConversationVideoEventTopicEmail	initialState(QueueConversationVideoEventTopicEmail.InitialStateEnum initialState)
QueueConversationVideoEventTopicEmail	messageId(String messageId)	A globally unique identifier for the stored content of this communication.
QueueConversationVideoEventTopicEmail	messagesSent(Long messagesSent)	The number of email messages sent by this participant.
QueueConversationVideoEventTopicEmail	parkTime(Date parkTime)	The time when an parked email was parked.
QueueConversationVideoEventTopicEmail	peerId(String peerId)	The id of the peer communication corresponding to a matching leg for this communication.
QueueConversationVideoEventTopicEmail	provider(String provider)	The source provider of the email.
QueueConversationVideoEventTopicEmail	queueMediaSettings(QueueConversationVideoEventTopicQueueMediaSettings queueMediaSettings)	Represents the queue setting for this media.
QueueConversationVideoEventTopicEmail	resumeTime(Date resumeTime)	The time when a parked email should resume.
QueueConversationVideoEventTopicEmail	scriptId(String scriptId)	The UUID of the script to use.
void	setAfterCallWork(QueueConversationVideoEventTopicAfterCallWork afterCallWork)
void	setAfterCallWorkRequired(Boolean afterCallWorkRequired)
void	setAutoGenerated(Boolean autoGenerated)
void	setConnectedTime(Date connectedTime)
void	setDirection(QueueConversationVideoEventTopicEmail.DirectionEnum direction)
void	setDisconnectedTime(Date disconnectedTime)
void	setDisconnectType(QueueConversationVideoEventTopicEmail.DisconnectTypeEnum disconnectType)
void	setDraftAttachments(List<QueueConversationVideoEventTopicAttachment> draftAttachments)
void	setErrorInfo(QueueConversationVideoEventTopicErrorDetails errorInfo)
void	setHeld(Boolean held)
void	setId(String id)
void	setInitialState(QueueConversationVideoEventTopicEmail.InitialStateEnum initialState)
void	setMessageId(String messageId)
void	setMessagesSent(Long messagesSent)
void	setParkTime(Date parkTime)
void	setPeerId(String peerId)
void	setProvider(String provider)
void	setQueueMediaSettings(QueueConversationVideoEventTopicQueueMediaSettings queueMediaSettings)
void	setResumeTime(Date resumeTime)
void	setScriptId(String scriptId)
void	setSpam(Boolean spam)
void	setStartHoldTime(Date startHoldTime)
void	setState(QueueConversationVideoEventTopicEmail.StateEnum state)
void	setSubject(String subject)
void	setWrapup(QueueConversationVideoEventTopicWrapup wrapup)
QueueConversationVideoEventTopicEmail	spam(Boolean spam)	Indicates if the inbound email was marked as spam.
QueueConversationVideoEventTopicEmail	startHoldTime(Date startHoldTime)	The timestamp the email was placed on hold in the cloud clock if the email is currently on hold.
QueueConversationVideoEventTopicEmail	state(QueueConversationVideoEventTopicEmail.StateEnum state)
QueueConversationVideoEventTopicEmail	subject(String subject)	The subject for the initial email that started this conversation.
String	toString()
QueueConversationVideoEventTopicEmail	wrapup(QueueConversationVideoEventTopicWrapup wrapup)	Call wrap up or disposition data.

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

QueueConversationVideoEventTopicEmail

public QueueConversationVideoEventTopicEmail()

QueueConversationVideoEventTopicEmail

public QueueConversationVideoEventTopicEmail(Boolean initWithEmptyList)

Method Details

id

public QueueConversationVideoEventTopicEmail id(String id)

A globally unique identifier for this communication.

getId

public String getId()

setId

public void setId(String id)

state

public QueueConversationVideoEventTopicEmail state(QueueConversationVideoEventTopicEmail.StateEnum state)

getState

public QueueConversationVideoEventTopicEmail.StateEnum getState()

setState

public void setState(QueueConversationVideoEventTopicEmail.StateEnum state)

initialState

public QueueConversationVideoEventTopicEmail initialState(QueueConversationVideoEventTopicEmail.InitialStateEnum initialState)

getInitialState

public QueueConversationVideoEventTopicEmail.InitialStateEnum getInitialState()

setInitialState

public void setInitialState(QueueConversationVideoEventTopicEmail.InitialStateEnum initialState)

held

public QueueConversationVideoEventTopicEmail held(Boolean held)

True if this call is held and the person on this side hears silence.

getHeld

public Boolean getHeld()

setHeld

public void setHeld(Boolean held)

autoGenerated

public QueueConversationVideoEventTopicEmail autoGenerated(Boolean autoGenerated)

Indicates that the email was auto-generated like an Out of Office reply.

getAutoGenerated

public Boolean getAutoGenerated()

setAutoGenerated

public void setAutoGenerated(Boolean autoGenerated)

subject

public QueueConversationVideoEventTopicEmail subject(String subject)

The subject for the initial email that started this conversation.

getSubject

public String getSubject()

setSubject

public void setSubject(String subject)

provider

public QueueConversationVideoEventTopicEmail provider(String provider)

The source provider of the email.

getProvider

public String getProvider()

setProvider

public void setProvider(String provider)

scriptId

public QueueConversationVideoEventTopicEmail scriptId(String scriptId)

The UUID of the script to use.

getScriptId

public String getScriptId()

setScriptId

public void setScriptId(String scriptId)

peerId

public QueueConversationVideoEventTopicEmail peerId(String peerId)

The id of the peer communication corresponding to a matching leg for this communication.

getPeerId

public String getPeerId()

setPeerId

public void setPeerId(String peerId)

messagesSent

public QueueConversationVideoEventTopicEmail messagesSent(Long messagesSent)

The number of email messages sent by this participant.

getMessagesSent

public Long getMessagesSent()

setMessagesSent

public void setMessagesSent(Long messagesSent)

errorInfo

public QueueConversationVideoEventTopicEmail errorInfo(QueueConversationVideoEventTopicErrorDetails errorInfo)

Detailed information about an error response.

getErrorInfo

public QueueConversationVideoEventTopicErrorDetails getErrorInfo()

setErrorInfo

public void setErrorInfo(QueueConversationVideoEventTopicErrorDetails errorInfo)

disconnectType

public QueueConversationVideoEventTopicEmail disconnectType(QueueConversationVideoEventTopicEmail.DisconnectTypeEnum disconnectType)

System defined string indicating what caused the communication to disconnect. Will be null until the communication disconnects.

getDisconnectType

public QueueConversationVideoEventTopicEmail.DisconnectTypeEnum getDisconnectType()

setDisconnectType

public void setDisconnectType(QueueConversationVideoEventTopicEmail.DisconnectTypeEnum disconnectType)

startHoldTime

public QueueConversationVideoEventTopicEmail startHoldTime(Date startHoldTime)

The timestamp the email was placed on hold in the cloud clock if the email is currently on hold.

getStartHoldTime

public Date getStartHoldTime()

setStartHoldTime

public void setStartHoldTime(Date startHoldTime)

connectedTime

public QueueConversationVideoEventTopicEmail connectedTime(Date connectedTime)

The timestamp when this communication was connected in the cloud clock.

getConnectedTime

public Date getConnectedTime()

setConnectedTime

public void setConnectedTime(Date connectedTime)

disconnectedTime

public QueueConversationVideoEventTopicEmail disconnectedTime(Date disconnectedTime)

The timestamp when this communication disconnected from the conversation in the provider clock.

getDisconnectedTime

public Date getDisconnectedTime()

setDisconnectedTime

public void setDisconnectedTime(Date disconnectedTime)

messageId

public QueueConversationVideoEventTopicEmail messageId(String messageId)

A globally unique identifier for the stored content of this communication.

getMessageId

public String getMessageId()

setMessageId

public void setMessageId(String messageId)

direction

public QueueConversationVideoEventTopicEmail direction(QueueConversationVideoEventTopicEmail.DirectionEnum direction)

Whether an email is inbound or outbound.

getDirection

public QueueConversationVideoEventTopicEmail.DirectionEnum getDirection()

setDirection

public void setDirection(QueueConversationVideoEventTopicEmail.DirectionEnum direction)

draftAttachments

public QueueConversationVideoEventTopicEmail draftAttachments(List<QueueConversationVideoEventTopicAttachment> draftAttachments)

A list of uploaded attachments on the email draft.

getDraftAttachments

public List<QueueConversationVideoEventTopicAttachment> getDraftAttachments()

setDraftAttachments

public void setDraftAttachments(List<QueueConversationVideoEventTopicAttachment> draftAttachments)

spam

public QueueConversationVideoEventTopicEmail spam(Boolean spam)

Indicates if the inbound email was marked as spam.

getSpam

public Boolean getSpam()

setSpam

public void setSpam(Boolean spam)

wrapup

public QueueConversationVideoEventTopicEmail wrapup(QueueConversationVideoEventTopicWrapup wrapup)

Call wrap up or disposition data.

getWrapup

public QueueConversationVideoEventTopicWrapup getWrapup()

setWrapup

public void setWrapup(QueueConversationVideoEventTopicWrapup wrapup)

afterCallWork

public QueueConversationVideoEventTopicEmail afterCallWork(QueueConversationVideoEventTopicAfterCallWork afterCallWork)

A communication's after-call work data.

getAfterCallWork

public QueueConversationVideoEventTopicAfterCallWork getAfterCallWork()

setAfterCallWork

public void setAfterCallWork(QueueConversationVideoEventTopicAfterCallWork afterCallWork)

afterCallWorkRequired

public QueueConversationVideoEventTopicEmail afterCallWorkRequired(Boolean afterCallWorkRequired)

Indicates if after-call is required for a communication. Only used when the ACW Setting is Agent Requested.

getAfterCallWorkRequired

public Boolean getAfterCallWorkRequired()

setAfterCallWorkRequired

public void setAfterCallWorkRequired(Boolean afterCallWorkRequired)

queueMediaSettings

public QueueConversationVideoEventTopicEmail queueMediaSettings(QueueConversationVideoEventTopicQueueMediaSettings queueMediaSettings)

Represents the queue setting for this media.

getQueueMediaSettings

public QueueConversationVideoEventTopicQueueMediaSettings getQueueMediaSettings()

setQueueMediaSettings

public void setQueueMediaSettings(QueueConversationVideoEventTopicQueueMediaSettings queueMediaSettings)

resumeTime

public QueueConversationVideoEventTopicEmail resumeTime(Date resumeTime)

The time when a parked email should resume.

getResumeTime

public Date getResumeTime()

setResumeTime

public void setResumeTime(Date resumeTime)

parkTime

public QueueConversationVideoEventTopicEmail parkTime(Date parkTime)

The time when an parked email was parked.

getParkTime

public Date getParkTime()

setParkTime

public void setParkTime(Date parkTime)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object