Package com.mypurecloud.sdk.v2.model

Class ReportingTurnKnowledgeSearchEvent

java.lang.Object

com.mypurecloud.sdk.v2.model.ReportingTurnKnowledgeSearchEvent

All Implemented Interfaces:

Serializable

public class ReportingTurnKnowledgeSearchEvent
extends Object
implements Serializable

ReportingTurnKnowledgeSearchEvent

See Also:

• Serialized Form

Constructor Summary

Constructors

Constructor	Description
ReportingTurnKnowledgeSearchEvent()
ReportingTurnKnowledgeSearchEvent(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
ReportingTurnKnowledgeSearchEvent	answerDocumentId(String answerDocumentId)	The document ID of the search answer.
ReportingTurnKnowledgeSearchEvent	documents(List<ReportingTurnKnowledgeDocument> documents)	The list of search documents that the feedback applies to.
boolean	equals(Object o)
String	getAnswerDocumentId()
List<ReportingTurnKnowledgeDocument>	getDocuments()
String	getKnowledgeBaseId()
String	getSearchId()
String	getSearchQuery()
int	hashCode()
ReportingTurnKnowledgeSearchEvent	knowledgeBaseId(String knowledgeBaseId)	The Knowledge Base ID that the captured knowledge data relates to.
ReportingTurnKnowledgeSearchEvent	searchId(String searchId)	The ID of this knowledge search.
ReportingTurnKnowledgeSearchEvent	searchQuery(String searchQuery)	The search query that was used to search the Knowledge Base documents for a matching question.
void	setAnswerDocumentId(String answerDocumentId)
void	setDocuments(List<ReportingTurnKnowledgeDocument> documents)
void	setKnowledgeBaseId(String knowledgeBaseId)
void	setSearchId(String searchId)
void	setSearchQuery(String searchQuery)
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

ReportingTurnKnowledgeSearchEvent

public ReportingTurnKnowledgeSearchEvent()

ReportingTurnKnowledgeSearchEvent

public ReportingTurnKnowledgeSearchEvent(Boolean initWithEmptyList)

Method Details

searchId

public ReportingTurnKnowledgeSearchEvent searchId(String searchId)

The ID of this knowledge search.

getSearchId

public String getSearchId()

setSearchId

public void setSearchId(String searchId)

knowledgeBaseId

public ReportingTurnKnowledgeSearchEvent knowledgeBaseId(String knowledgeBaseId)

The Knowledge Base ID that the captured knowledge data relates to.

getKnowledgeBaseId

public String getKnowledgeBaseId()

setKnowledgeBaseId

public void setKnowledgeBaseId(String knowledgeBaseId)

documents

public ReportingTurnKnowledgeSearchEvent documents(List<ReportingTurnKnowledgeDocument> documents)

The list of search documents that the feedback applies to.

getDocuments

public List<ReportingTurnKnowledgeDocument> getDocuments()

setDocuments

public void setDocuments(List<ReportingTurnKnowledgeDocument> documents)

searchQuery

public ReportingTurnKnowledgeSearchEvent searchQuery(String searchQuery)

The search query that was used to search the Knowledge Base documents for a matching question.

getSearchQuery

public String getSearchQuery()

setSearchQuery

public void setSearchQuery(String searchQuery)

answerDocumentId

public ReportingTurnKnowledgeSearchEvent answerDocumentId(String answerDocumentId)

The document ID of the search answer.

getAnswerDocumentId

public String getAnswerDocumentId()

setAnswerDocumentId

public void setAnswerDocumentId(String answerDocumentId)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object